Bilingual Inside Sales Resume Sample

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Cayla Baumbach
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Work Experience


Bilingual Inside Sales Associate
09/2016 - PRESENT
New York, NY
  • Listen, evaluate, and help resolve issues such as dealer-shipping errors, process RA’s and Return Labels
  • Participate in sales, product and systems training, marketing campaigns, special projects as presented by the Company to develop appropriate selling skills consistent with Company philosophy, policies, and procedures
  • Excellent verbal communications skills, as this is a telephone-sales role
  • Self motivator: we are being proactive in calling customers; we can't wait for the phone to ring
  • Desire to achieve and be successful on a personal level
  • Articulate, define and execute creative strategies to grow IBM MaaS360 business and reach new markets
  • Demonstrated communication skills, a positive attitude, a team player, and the ability to achieve set targets
  • Demonstrated presentation, organization and time management skills
Bilingual Inside Sales Representative
12/2012 - 05/2016
Philadelphia, PA
  • Negotiates rates based on iHeartMedia’s budgets; collects payments and controls receivables
  • Utilize a consultative sales approach to sell insurance policies to prospective policy holders by providing rate quotes and coverage information that helps them live safer more secure lives
  • Counsel prospects and policyholders on coverage, limits and regulations
  • Develop quotes based upon risk information
  • Close inbound sales from leads for auto and homeowners insurance generated from mail campaigns
  • Evaluate risks utilizing underwriting rules and guidelines in order to bind coverage
  • End of quarter company events
  • Partial language course reimbursement program
  • Friendly multicultural environment
Bilingual Inside Sales Consultant
10/2005 - 10/2012
Detroit, MI
  • A Micro Kitchen with soft drinks, salads, sandwiches and snacks available
  • Relocation package (only for Candidates outside Poland)
  • Represent Bright House Networks in a highly professional and ethical manner, and foster our Company’s reputation and image
  • Medical/Dental/Vision insurance coverage
  • Flexible spending account allows employees to pay for certain health care expenses with pre-tax dollars
  • Employees are 100% immediately vested for both the employee and employer 401(k) contributions
  • Holidays and personal days: 12 paid days

Education


Strayer University - Tampa East Campus
2000 - 2005
Bachelor's Degree in Business

Professional Skills


  • Is able to demonstrate strong verbal and written communication skills in both English and French, including excellent phone etiquette
  • Excellent communication skills (both written and verbal), organizational skills, attention to detail
  • Strong negotiation skills and proven closing ability
  • Core competencies for this role include communication skills, detailed oriented, interpersonal skills and selling acumen
  • Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen
  • Strong computer skills and understanding of Microsoft office
  • Excellent communication, presentation, problem-solving and time management skills

How to write Bilingual Inside Sales Resume

Bilingual Inside Sales role is responsible for interpersonal, customer, english, french, reporting, retail, finance, credit, training, security.
To write great resume for bilingual inside sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Bilingual Inside Sales Resume

The section contact information is important in your bilingual inside sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Bilingual Inside Sales Resume

The section work experience is an essential part of your bilingual inside sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual inside sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual inside sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Bilingual Inside Sales resume experience can include:

  • Ensures internal and external customer satisfaction by effectively managing the order process from initial point of contact to Delivery
  • Continually acquire new selling skills through internal and external tools & resources
  • Experience in inside Media/Advertising Sales with proven success
  • Ales experience; ideally financial services and equipment leasing experience
  • Time management and organizational / planning skills
  • Strong computer proficiency to include Microsoft Suite (Word, Excel and Outlook) with experience in ordering software and customer contact database

Education on a Bilingual Inside Sales Resume

Make sure to make education a priority on your bilingual inside sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual inside sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Bilingual Inside Sales Resume

When listing skills on your bilingual inside sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical bilingual inside sales skills:

  • Effective listening skills with a high level of empathy
  • Has strong computer skills, with a comprehensive knowledge of MS Word, Excel and PowerPoint
  • Excellent verbal and written communication and document preparation skills
  • Excellent Communication skills written & spoken
  • Excellent English and French verbal and written communication skills required
  • Proven sales, negotiation, presentation and interpersonal skills

List of Typical Experience For a Bilingual Inside Sales Resume

1

Experience For Bilingual Inside Sales Representative Resume

  • Organizational skills to be able to handle multiple projects at any given time
  • Above average computer skills in Microsoft Office products
  • Build consistent sales pipelines through effective cold calling, lead nuturing, and client referrals
  • Develop and maintain contact with key prospects by using effective sales presentations over the phone
  • Maximizes all interactions with the prospect to demonstrate the value of becoming a CPS merchant
2

Experience For Bilingual Inside Sales Associate Resume

  • Provide excellent follow up and customer service toward all customer requests
  • Channel Sales and Pipeline management experience
  • Inside, field, or technical sales experience
  • Demonstrate and apply advanced level of business concepts and terminology
  • Naturally collaborative with a strong team orientation
  • Achieving all measurable daily performance standards (calls, orders, closing, rate, quota, etc.)
  • Prospecting new and underperforming AmTrust agents for new business opportunities
  • Meeting quarterly and annual sales targets through new and existing clients
  • Communicating with clients to understand needs and being aware of opportunities to expand sales within targeted organizations
3

Experience For Bilingual Inside Sales Executive Resume

  • Calling on partner agents appointed with AmTrust to generate new business submissions
  • Provide pricing, contract pricing, ETA and tracking details to customers as required
  • Manage existing accounts by selling vehicles and providing customer service
  • Maintain consitantly high sales activity (lead generation, prospecting, cold calling, closing)
  • Have a general understanding of underwriting in the Risk Based Pricing methodology
  • Continually acquire new product knowledge by staying current with company provided tools (classroom training, E-learning modules etc.)
  • Accountable for driving business, and meeting or exceeding quota goals in an assigned territory
  • Assist in developing and growing current and new accounts
  • Inbound call responsibility, when necessary, to handle call volume as part of ongoing training
4

Experience For Bilingual Inside Sales Showroom Resume

  • Offer solutions and the technology available for both security and interactive services (heating, lighting, lock function)
  • To help grow new customer relationships through sales lead generation, prospecting, successful negotiation through to sales closing
  • Vacation : 2 weeks starting year one
  • Trains partner agents on AmTrust products and underwriting guidelines
  • Negotiate to obtain best sales price, as well as explaining the sales procedure
  • Use probing questions to find out precisely what a customer needs
  • Preferably a BS in Marketing/Sales, Business
  • Determine most profitable pricing model based on individual client business model
  • Responsible for Contracting and Orientation of new client relationships
5

Experience For Bilingual Inside Sales Consultant Resume

  • Understands the needs of the customers and learns their buying habits and expectations in order to recommend specific products and solutions
  • Makes follow-up calls to potential and existing customers to solicit additional business
  • Maintains neat, professional product displays, changing displays once monthly
  • Relationship selling, not transactional focused on customer needs
  • Track sales of customers, and provide reporting on customer performance
  • Understand the systems and processes that link Sales & Sales Support, Marketing, Finance, Scientific Communication, and Tech Services
  • Receive inbound calls from potential customer who want to purchase a home security system (no «cold calling»)
  • Assist clients who are moving to help protect their new home
6

Experience For Bilingual Inside Sales Coordinator Resume

  • Contact existing and potential clients to propose and to evaluate their needs and offer a system upgrade and increase sales
  • Generate new and repeat sales by providing product information in a timely manner
  • Position products and service programs suited to customer request
  • Maintain current customer profiles and information as requested
  • Outbound calls, customer links aligned with strategic initiatives
  • Monitors submissions and follows up on quoted accounts as well as incomplete submissions
7

Experience For Non-bilingual Inside Sales Representative Resume

  • Actively participates in weekly sales calls and quarterly and annual sales team meetings
  • Performs on specific monthly , quarterly, and annual sales goals and revenue objectives
  • Willingness to learn multiple lines of business
  • Cultivate and develop new accounts within designated market area
  • Meet or exceed all monthly, quarterly and annual sales goals
  • Seek to better understand every customer’s business needs, requirements and expectations in order to provide best possible solution
  • Identify and act on all commercial opportunities by accurately analyzing and determining customer needs, qualifying opportunities, and completing the sales cycle through an active bid follow-up process
  • Enter, update and maintain detailed and accurate records and order documentation
8

Experience For Arabic English Bilingual Inside Sales Representative Resume

  • Customer contact via phone and email, managing compliance of existing account ship to’s on-boarding newly won customers, train and educate each customer of program offerings effectively leveraging the various teams within Staples Advantage to complete all tasks
  • Keep accurate and up to date notes and documentation within Saleforce.com on all customer interactions
  • Work collaboratively with Manager and SAL’s to coordinate sales activities and drive penetration of all lines of business with focus on growing sales and margin
  • Developing effective questioning skills conducive to gathering customer information accurately and comprehensively while building courteous, trustful and responsive OLB relationships. This includes asking probing questions, listening, explaining benefits, handling objections in accordance with the Customer iCARE model
  • Continually building customer relationships and pro-actively expanding the base customers’ portfolio by applying the Customer Experience Model during conversations with customers
9

Experience For Financial Services Bilingual Inside Sales Representative Resume

  • Acquiring and maintaining a detailed knowledge of OLB products and services as well as the policies and procedures necessary to respond appropriately to customer inquiries
  • Identifying and developing customer business opportunities on inbound on-boarding customer calls; building and strengthening customer relationships by uncovering needs to provide relevant advice and solutions, resulting in improved customer profitability and retention
  • Achieving personal sales targets as well as actively promoting and cross-selling appropriate OLB products / services to customers or as support for national sales campaigns and through application of the customer experience model during the conversation; and
  • Close the sale through effective presentation of financial products, pricing, benefits and bundling of products
  • Closing sales, quoting, negotiating, overcoming objection and completing follow-up calls
10

Experience For Bilingual Inside Sales Representative, Plano Resume

  • Contributing to optimal efficiency of OLB by ensuring productivity goals are attained as required on Inbound projects
  • Processing customer requests (new accounts, transfers, inquiries) in a timely and efficient manner
  • Solicits new business to distributors by offering support in all product categories including sophisticated marketing campaigns
  • Work with Credit Underwriter to structure funding solutions benefitting the prospective factoring client and Love’s
  • Taking ownership of his/her Personal Development Plan, working with the manager in the identification of skills, behaviours and competencies required to achieve goals
  • Negotiates pricing and/or bid support as necessary to acquire new business
  • Promotes marketing, e-commerce, and cross category solutions specifically designed to assist distributor with growth and market penetration
  • Sells solutions using Essendant’s Core Values and other objectives deemed critical by the company

List of Typical Skills For a Bilingual Inside Sales Resume

1

Skills For Bilingual Inside Sales Representative Resume

  • Demonstrated sales ability with proven track record of meeting and/or exceeding goals
  • Demonstrate excellent internal partnerships with field-based sales reps and internal sales, operational & segment partners
  • A strong capacity to handle priorities, emergencies and to be highly organized
  • ​Bilingual language profile required; fluent French and English (verbal, written, comprehension) language skills are mandatory
  • Inbound Contact Centre Sales Experience is an asset, preferably with some experience in Service & Sales
  • Exceptional communication (both verbal and written) skills
  • Effectively manage customer expectations and promote SYNNEX as a value-add at all times
  • Experience selling training and development services desired
  • Demonstrate a track record of forecasting accuracy and teaches others
2

Skills For Bilingual Inside Sales Associate Resume

  • Proven customer-centricity, in a customer-facing capacity
  • Solid team player, willing to assist when required
  • Has some post-secondary education and at least 1 year of B2B outbound sales experience
  • Is a target-driven self-starter and a strong sense of urgency
  • Excellent group benefit package including a RRSP with employer contribution
3

Skills For Bilingual Inside Sales Executive Resume

  • Provide excellent follow up and customer service towards all customer requests
  • Strong organizational skils and attention to detail
  • Hit or exceed your monthly and annual sales targets and maintain consistently strong performance at 100% of your YTD goals
  • A go-getter approach, strongly driven by results
  • Proven track record of business development and relationship management
  • Proven track record of quota based sales
  • Anticipates possible objections and proactively prepares effective responses to counter
4

Skills For Bilingual Inside Sales Showroom Resume

  • Experience with Industrial Sales (either inside or Field)
  • Work experience within the major retail industry
  • Strong ability to convince and to offer customers the best solutions
  • Working knowledge of inventory and sales forecasting
  • Generating referrals for your respective wholesalers
  • Achieving all measurable daily performance standards (in/outbound calls, orders, sell time, quota)
  • A desire to learn quickly while continually recognizing and adapting to changing conditions
  • Is an innovative thinker who enjoys learning and solving problems
5

Skills For Bilingual Inside Sales Consultant Resume

  • Actively engage in the coaching process, partnering well with managers and individuals on your teams to share ideas and learn from each other
  • Consistent track record of exceeding quota while maintaining customer loyalty and profitability
  • Support all commercial opportunities by providing administrative support and coordinating all pre-sale activity with relevant entities
  • Is a natural influencer, and is looking to learn and grow into an outside sales role with us
  • Handle incoming calls for the Call Center
  • Assist in developing accounts with outside employees
  • Provide regular updates to our pool of customers nationwide to inform them of upcoming launch events, product promotions, activities etc.
  • Successfully communicates the financial advantages of becoming a CPS merchant
6

Skills For Bilingual Inside Sales Coordinator Resume

  • Capable of taking direction well
  • Perform pro-active calls and sales campaigns to promote CI's product offerings to existing and potential clients
  • Assist in responding to due diligence questionnaires
  • Perform (monthly, quarterly, etc.) territorial sales and asset reporting
  • Initiate contract termination requests uncovered during renewal process
  • Input/Correct estimated hours to complete service inspections during the service contract renewal process
  • Proficient with basic computer applications including Word, Excel and Internet applications
  • Acquires prospects based on a value proposition that results customers actively promoting Intuit’s solutions
  • Consistently viewed as a positive role model in driving the sales process to consistently exceed expectations
7

Skills For Non-bilingual Inside Sales Representative Resume

  • Money motivated; aiming to maximize ourUNLIMITED EARNING POTENTIAL
  • Enjoy helping customers choose the best package for their needs
  • Comfortable interacting with a diverse potential customer base
  • Money motivated; aiming to maximize our UNLIMITED EARNING POTENTIAL
  • Bi-lingual Japanese speaking required
  • Process orders ensuring all are filled in full & on time
  • Resolution of pricing/ financial discrepancies and track trade spends as required to minimize exposure to SYNNEX
  • Liaise with manufacturing (vendor) personnel on sales initiatives and seasonal promotions
  • Accumulate knowledge of competitive landscape within the IT/ CE industry and product pricing structures
8

Skills For Arabic English Bilingual Inside Sales Representative Resume

  • Individuals who are extravert and determined who correspond to the following profile
  • Trains partner agents on use of on-line quoting and account management systems
  • Maintains an understanding AmTrust products, services and solutions and initiates discussions with other business units as appropriate
  • Grow the business by maximizing the sales potential in every customer contact
  • Bilingual (French/English) is essential
9

Skills For Financial Services Bilingual Inside Sales Representative Resume

  • Maintain and increase current customer database through Company customer relation’s management software (Siebel CRM)
  • Prospect and develop relationships with new customers. Coordinate on-going customer relationships with a particular focus on up selling and cross selling. Attain or exceed assigned sales, profit, and market share goals consistently with respect to expense guidelines
  • Develop and execute an annual sales plan for managing assigned territory, updated quarterly
  • Make outbound telephone calls to all organizational levels and functional areas where purchasing decisions are made
  • Utilize data sources to analyze and develop sales opportunities with the greatest ROI. Communicate key competitive activities, market trends, and changing customer development plans and priorities, which include emerging customers
  • A complete paid training
10

Skills For Bilingual Inside Sales Representative, Plano Resume

  • Achieve all measurable daily performance standards (calls, orders, closing, rate, quota, etc.)
  • Steady base salary with average first year earnings between $55-$70K
  • Uncapped commission and monthly sales incentives (write your own check)
  • Industry leading training and development programs to support our promote from within culture (95% of all management and specialized queues filled with promoted internal talent)
  • Call on accounts when advised by either the Vet Sales representatives or Technical Services Lead

List of Typical Responsibilities For a Bilingual Inside Sales Resume

1

Responsibilities For Bilingual Inside Sales Representative Resume

  • Previous sales / customer service experience required
  • Experience with CRM’s, an asset
  • Previous sales experience, beneficial
  • Good interdepartmental relationships
  • Experience in Veterinary clinics or sales
  • Collaborates with freight forwarders and understands proper export specifications in building containers to meet requirements including firm deadlines
2

Responsibilities For Bilingual Inside Sales Associate Resume

  • Market and sell our suite of services by prospecting and acquiring new clients nationally from one of our three Paychex centers in Rochester or Phoenix
  • Ensures complete customer satisfaction by working with customer service, trade compliance, export care, product management and operations
  • General understanding of hazardous materials guidelines as it relates to export shipments
  • Contact businesses by telephone in order to solicit factoring sales
  • Education: Post-Secondary Education would be an asset
  • Registration as an IR or IRO would be an asset
  • Builds lasting distributor relationships by initiating outbound calls to include Skype, Live Meeting, social media and other relevant apps used for overseas communication
  • Plans and organizes calls and activities for the day in order to maximize sales and meet key metrics
3

Responsibilities For Bilingual Inside Sales Executive Resume

  • Collaborates, coordinates and strategizes with distributors to define detailed growth strategies to grow distributor business
  • Coordinates the involvement of internal resources, including support, service and management resources, in order to meet account performance objectives and distributors’ expectations
  • Cold call, direct email and perform other lead generation activities through provided leads lists
  • Learns to solicit all information necessary to produce quotes and close sales in Spanish and English
  • Understands the Travelers sales work flow and areas of focus to add customer value
4

Responsibilities For Bilingual Inside Sales Showroom Resume

  • Learning to handle objections professionally while clearly articulating relevant product and corporate features, benefits, and value to the consumer, based on developing working product knowledge
  • Professional communication skills needed to interact with internal Penske departments and field locations
  • Generate new sales through outbound calls to web and field leads, previous purchasers, inquirers that did not purchase and other prospects
  • Bilingual -fluent in both English / Spanish
  • Willingness to cold call business contacts is required
  • Proficiency with Windows based programs and Microsoft Office is required
  • Answer all inbound sales calls
  • Up sell additional solutions based on the needs of the customer
5

Responsibilities For Bilingual Inside Sales Consultant Resume

  • Meet monthly KPI’s/metrics consistently
  • Respond to requested customer callback’s
  • Capture all relevant information on CRM system to track opportunities and calls through to final disposition
  • Stay on sales script and follow sales policy and procedures on every call
  • Stay up to date on all new AlarmForce services, products, and promotions in order to best service potential customers
  • Contacts potential customers and “zero account” customers to initiate the sales process
6

Responsibilities For Bilingual Inside Sales Coordinator Resume

  • Develop an aggressive sales plan within defined territories that is consistent with the company’s sales plans, strategies, and objectives
  • Develop and deliver NextGear Capital commercial insights to prospects
  • Monitor client applications throughout the entire sales and credit process
  • Maximize individual and team sales and contribution goals
  • Hit target levels of performance in New Applications, Signed Contracts, New loan development, and Increased Yield on a monthly basis
  • Hit target levels of performance in enrollment and sales of NextGear Capital’s Ancillary Products and Services
  • Work closely with NextGear Capitals Account Executive’s to increase local brand presence
  • Manage a complex channel partner relationship model by understanding the channel partner's business needs, working with key influencers in the organization, and enhancing the sales experience
  • Develop an annual territory plan to attain sales quota, sales quality and sales productivity metrics for assigned channel partners
7

Responsibilities For Non-bilingual Inside Sales Representative Resume

  • Maintain, grow and drive profitable product sales in the Industrial Adhesives and Tapes Division (IATD), Abrasive Systems Division (ASD) and Personal Safety Division (PSD) within defined set of accounts
  • Share Best Practices with the Team and promote a positive team environment
  • Act as product and procedure advisor to distributors, via telephone, webinars, etc
  • Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Provide product demos to qualified customers on request
8

Responsibilities For Arabic English Bilingual Inside Sales Representative Resume

  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy
  • Assists the customer in checking and loading merchandise purchased at the counter
  • Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules
  • Promotes monthly sales specials
  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful
  • Make sales calls on 10-12 accounts per day
  • Complete call synopsis in Salesforce (our Customer Relationship Management software) for each call
  • Follow up on clinic requests within 24 hours
9

Responsibilities For Financial Services Bilingual Inside Sales Representative Resume

  • Keep sales rep abreast of any issues with clinic
  • Remain professional in demeanor at all times
  • Keep abreast of the competition and their products, and how this is relevant for your clinics, your sales reps and the company
  • Learn the value of conference offerings to clients and present the opportunity for a win-win relationship
  • Develop relationships with clients for long term business partnerships
  • Gather all relevant information and analyze customers' need
  • Conclude sales by phone and complete work orders associated
  • Make proposals and update client information in the system
  • Articulate the full range of the clients Edu products and services and identify how these products and services align to customer needs
10

Responsibilities For Bilingual Inside Sales Representative, Plano Resume

  • Communicate industry and market facts to position the client as a competitive solution with customers
  • Collaborate with colleagues, cross-functionally (Outside Edu Sales Executive, License ISRs & Managers, TAMs, SEs etc), to support Edu sales
  • Maintain in-depth Edu product, industry trend, and technical knowledge,
  • Be able to communicate in Spanish
  • Determine customer requirements and expectations in order to recommend specific products and quantities
  • Accurately process customer transactions such as service requests, orders, or returns

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