Benefits Assistant Resume Sample

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Bernhard Witting
1602 Macejkovic River,  Philadelphia, PA
+1 (555) 156 5536

Work Experience

Benefits Analyst Assistant VP
09/2015 - PRESENT
San Francisco, CA
  • Demonstrated ability to provide exceptional client service
  • One year Human Resources experience
  • Analytical, reasoning and organizational skills
  • Benefits filing and file management
  • Processes benefits paperwork for new hires, status changes and terminations
  • Provides customer service support to benefits department
  • Performs HRIS data entry related to benefits
  • Assist with benefits and wellness program projects
Assistant Manager, Employee Benefits
12/2012 - 08/2015
Los Angeles, CA
  • Researches employee information at the direction of the Benefits Director
  • Audit and update HRIS records by entering employee changes (i.e. exemptions, personal information, job titles and department transfers)
  • Coordinate and provide logistical and administrative support in the open enrollment and orientation of new employees signing up for benefits
  • Travel to association branches (No. VA, MD, DC) for presentations, trainings and meetings
  • Collects and enters employee benefit enrollment information into various systems
  • Inputs, files, and maintains employee benefit forms
  • Assists in proper and complete information flow with all benefit companies and field personnel on matters pertaining to benefits
Temporary Assistant Payroll & Benefits Admin
12/2008 - 10/2012
Boston, MA
  • Ensures compliance with COBRA, HIPPA and wage and hour regulations
  • Min. 1 year experience with administrative support preferably within an HR dept., benefits experience a plug
  • Strong data entry skills and MS Office
  • Service all levels within the organization with a positive attitude
  • Data entry of all employee benefits information (i.e. health insurance enrollments/changes/terminations, etc.)
  • Retain historical benefits documents by maintaining a system of record keeping, filing and retrieval process
  • Audit and reconcile all benefits monthly
  • Distribute benefits information to all staff via email, interoffice mail, mailings
  • Performs clerical functions incidental to benefits activities


Georgetown University
2004 - 2008
Bachelor's Degree in Related Area

Professional Skills

  • Experience utilizing organizational skills in order to multitask in an environment of rapidly changing priorities, deadlines, and frequent interruptions
  • Proficient time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines
  • Juggle multiple priorities simultaneously; excellent communication and organization skills
  • Excellent data entry skills and demonstrated ability to transfer data from scanned images to system
  • Computer Skills (Microsoft Office products, strong experience in Excel)
  • Communication Skills - Effective verbal, interpersonal communication and negotiation abilities; Good written communication skills
  • Possess excellent customer service and strong interpersonal skills

How to write Benefits Assistant Resume

Benefits Assistant role is responsible for microsoft, computer, interpersonal, customer, excel, organizational, advanced, intermediate, software, adobe.
To write great resume for benefits assistant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Benefits Assistant Resume

The section contact information is important in your benefits assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Benefits Assistant Resume

The section work experience is an essential part of your benefits assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefits assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefits assistant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Benefits Assistant resume experience can include:

  • Outstanding administrative skills with at least one year of experience as an administrative assistant, experience in Human Resources
  • PC skills using Microsoft Office Suite, formal training or experience, particularly with Excel
  • Excellent written and verbal communication skills, including listening
  • Work well under deadlines, strong multi-tasking skills
  • Problem solving and decision making skills with very close attention to detail
  • Hands on experience with HR/Payroll systems is desired, along with experience using email and Microsoft Office suite

Education on a Benefits Assistant Resume

Make sure to make education a priority on your benefits assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefits assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Benefits Assistant Resume

When listing skills on your benefits assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical benefits assistant skills:

  • Excellent decision-making and customer service skills
  • Strong administrative and customer service skills required
  • Excellent oral and written communication skills and ability to interact with all levels in the organization and external customers
  • Leverage interpersonal skills in order to provide excellent customer service to internal
  • Prior health insurance experience, particularly with FMLA and disability
  • Demonstrated competency in PC operation, including competency with e-mail, spreadsheet, database, and word processing software

List of Typical Experience For a Benefits Assistant Resume


Experience For Temporary Assistant Payroll & Benefits Admin Resume

  • Excellent communication skills – both verbally and in writing with all levels of employees, field personnel, and corporate staff
  • Advanced excel skills with a very good knowledge of MS Office, specifically Outlook/Word
  • Proficient in computer skills including Excel, Word, and Outlook
  • Communicate effectively with all levels of the organization, often dealing with sensitive, difficult or controversial issues
  • Solid benefits administration experience
  • Relevant work experience. Preferably health insurance benefits experience
  • Prior experience in HR and/or benefits administration
  • Sending monthly benefit enrollment reminders via e-mail 2 weeks before coverage effective date to non-enrollees only
  • Adept at prioritizing, multi-tasking, identifying and solving problems in a deadline-driven work environment

Experience For Human Resources Benefits Assistant Resume

  • Coordinate, track and research all changes related to the Affordable Care Act (ACA) including data validation, testing of forms and review of related reports
  • Experience working with PeopleSoft (or other HR systems) and Microsoft Office (Excel and Word)
  • Flexible; able to adapt to changing priorities in a fast paced environment
  • Two years experience in an office setting or equivalent educational designation
  • Skill in a wide range of standard office clerical tasks including data entry quickly, accurately and efficiently
  • Strong values and ethics which are in line with our corporate culture
  • Provide excellent customer service to employees and Local HR
  • Recent college graduates to those with up to 2 years of relevant experience and/or interests
  • Experience in Human Resources or related field

Experience For Employee Benefits Assistant Plan Analyst Resume

  • Operate in a confidential environment
  • Managing and uploading monthly benefit selections into payroll
  • Preparing and distributing benefit materials in a timely manner
  • Assisting with benefits calls during designated time period and as needed
  • Creating file folders, scans all incoming forms, file STD and LTD claim statements

Experience For Payroll / Benefits Assistant Resume

  • Invoicing & Tracking of Fee Clients
  • Running reports from ADP and Vendor sites to reconcile enrollment and billing
  • Assisting with processing leave of absence (LOA) benefits
  • Understanding of data recording and analysis
  • Providing administrative assistance to the Benefits team with the day to day operations of the benefits programme
  • Assisting the benefits team with monthly provider reconciliations
  • Liaising directly with our business insurance provider to raise named insurance certificates when required
  • Liaising with our outsourced flexible benefit provider to support the monthly benefit process

Experience For Payroll & Benefits Assistant Resume

  • Liaising with relevant personnel to ensure completeness and accuracy of data uploaded into the benefit system
  • Retrieving phone messages from Benefits 800 #, return calls or escalates
  • Providing relief for Receptionist Desk
  • Assisting in active member annual open enrollments for health and other benefits
  • Working knowledge of applicable laws and regulations, e.g. HIPAA, COBRA, Section 125, etc
  • Completing an initial review and response for QMSCO’s
  • Communicating with employees on payroll queries
  • Assisting with pension calculations and payments
  • Managing E-payslip registrations & password resets

Experience For Benefits Administrative Assistant Resume

  • Assisting the finance team with monthly payroll journals and secondment invoices
  • Assisting with yearend P11D preparation
  • Assisting with statutory maternity and shared parental leave payments
  • Providing payroll information to tax advisors re employee tax return preparation
  • Assisting the Benefits Department with leave of absence administration and follow-up
  • Mailing out notification letters and benefits packets
  • Verifying dependents enrolled in coverage

Experience For Benefits Inbound Customer Care Assistant Resume

  • Answering benefits or leave of absence related questions
  • Recommending proper course of action to resolve escalated customer service issues
  • Providing back up support to the other department functions
  • Auditing benefits reports
  • Mailing benefits packets
  • Understanding of Healthcare plan design
  • Provide administrative support to benefits team including, filing, photocopying, scanning, note taking, organizing meetings, event planning etc
  • Perform such responsible work as approving, checking, auditing, and verifying various records and reports
  • General office activities – filing, organizing, copying and other ad-hoc projects

Experience For Benefits Analyst Assistant VP Resume

  • Provide analytical support by compiling data for reporting needs and summarizing results in various formats (reports, charts, spreadsheets, etc.)
  • Performs general administrative support services such as sorting and delivering mail, collecting facsimiles, etc
  • Support with domestic and international benefit administration, including benefit system maintenance, employee communication, meeting scheduling, etc
  • Administers 401(k) program including enrollment, rollovers, loans, terminations, employee contributions, auditing, annual reporting, and compliance
  • Assist with Benefits intranet site and Yammer group, updating, modifying, and creating an informative, user-friendly page

Experience For Compensation & Benefits Assistant Resume

  • Passion for solving problems, sharing solutions and helping people
  • Assists with addressing employee questions regarding benefit plans
  • Assists in researching benefit premium payment monthly reconciliation and reconciling benefit enrollment data with carriers
  • Assist department with daily clerical tasks, which include opening and distributing the mail
  • Process invoicing and funding for benefits programs
  • Assists the Benefits Officer in data cleaning project for member organizations and update data during year-end activities
  • Monitors all insurance transactions including those involving participants not on Headquarters payroll but covered under Headquarters insurance plans
  • Maintain established performance goals and help ensure the organization is meeting performance targets and complying with service level agreements
  • Provide critical thinking regarding absence management processes. Identify trends and make recommendations for continuous process improvements to management

Experience For Medical Assistant Great Pay & Benefits Resume

  • Other Human Resources related task like responding to unemployment claims, E-Verify, invoice submission and payment and filing
  • Process all benefit and vendor invoices for payment, including the review, coding, reconciliation and submission to Accounts Payable
  • Maintains HR systems by updating and entering data
  • Provide support in various benefit projects and administration, such as upgrading systems and functionality testing as requested
  • Coordinate and conduct benefit communications, including open enrollment presentations and training
  • Basic understanding of benefit programs, including Section 125 rules
  • Maintain benefits filing and confidential medical filing
  • Administers all benefit plans, including Medical, Dental, Vision, Life Insurance, Flexible Spending Accounts, Paid Time Off and Leaves of Absence
  • Monthly benefit uploads including payrolling of benefits

List of Typical Skills For a Benefits Assistant Resume


Skills For Temporary Assistant Payroll & Benefits Admin Resume

  • Strong computer skills, including intermediate Excel skills
  • Intermediate to advanced computer skills and experience with the Microsoft Office Suite, Entrust, or Adobe Acrobat, and ability to learn new software quickly
  • Good analytical skills to research and review case law and apply knowledge and information to unusual case scenarios
  • Experience with Microsoft Office. Intermediate to advanced excel skills are critical
  • Excellent attention to detail, the ability to prioritize work, and be comfortable working in a fast-paced environment; and

Skills For Human Resources Benefits Assistant Resume

  • Serves as a resource for management and an advocate for employees in effectively and efficiently resolving employee benefit issues
  • Intermediate computer skills and working knowledge of Microsoft Office (Excel, Word, PowerPoint)
  • Demonstrated ability to multitask and prioritize daily activities
  • Experience in an administrative role and/or customer service experience
  • Communicate effectively at all levels within the organization
  • Working knowledge of human resources and benefits regulations strongly desired
  • Sorts and prioritizes inquiries, resolving those that are minor in nature and escalating more complex issues to Corporate Benefits management for handling
  • Experience dealing and interacting with the external customers in a courteous and professional manner
  • Experience working with automated employee benefits systems, payroll/personnel systems, including data entry and retrieval

Skills For Employee Benefits Assistant Plan Analyst Resume

  • Experience using PeopleSoft and Oracle systems
  • Make effective decisions and manage several processes while being detail oriented
  • Solid understanding and knowledge of the array of Group Benefits products
  • Good working knowledge of the Group Benefits divisional structure to be able to navigate appropriately
  • Previous experience with Benefits and/or in a Human Resources setting

Skills For Payroll / Benefits Assistant Resume

  • Experience in use of all Microsoft Office tools including MS Word, Excel, PowerPoint and other Office products
  • Highly organized and experience in multi-tasking
  • Experience working an employer's medical, dental, vision, life & disability insurance claims or health care and benefits procedures
  • Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible
  • Excellent knowledge of Microsoft office software, including Word, Excel and Outlook
  • Incredibly organized with an outstanding initiative and a strong work ethic

Skills For Payroll & Benefits Assistant Resume

  • Be successful in a high volume work place with changing priorities
  • Client consulting experience
  • Work directly with employees surrounding Evidence of Insurability, account creation for HSAs, workers compensation and other benefit needs
  • Experience with administering employee benefits
  • Experience with electronic payroll/personnel computer systems, including data entry and retrieval
  • Related experience in Benefits Administration

Skills For Benefits Administrative Assistant Resume

  • Related experience in the administration of employee benefits programs
  • Work experience in Benefits & Customer Service
  • Experience in Benefits or Human Resources
  • Knowledge and experience with Word, Excel, PowerPoint, and Ultipro
  • Law firm or professional services firm experience; and
  • Assists in the analysis of the utilization and claim experience reports submitted by insurance carriers
  • Reviews documentation required for proof of residence and changes in country of residence to determine eligibility and effective date
  • Experience in HR

Skills For Benefits Inbound Customer Care Assistant Resume

  • Solid knowledge of the sales office distribution system, sales practices and procedures
  • Experience or equivalent in benefits or human resources
  • 2 years of experience is required
  • Benefits and/or Human Resources experience
  • Experience with Employee Benefits Plans
  • Previous experience with a COBRA program as well as knowledge of COBRA compliance
  • Good working knowledge of Microsoft Office, especially Word, Excel, and Outlook
  • Solid working knowledge of Microsoft Office/Suite

Skills For Benefits Analyst Assistant VP Resume

  • Experience with Avaya phone system
  • Demonstrated flexibility and ability to adapt quickly to new situations and scenarios
  • Two years of relevant benefit experience
  • Report preparation and demonstrated ability review and gather information
  • Sending monthly benefit enrollment reminders via e-mail. Creating file folders and scanning all incoming forms
  • Retrieving phone messages from Benefits 800 #, returning calls or escalating issues to Benefits Specialist

Skills For Compensation & Benefits Assistant Resume

  • Processing and distributing incoming mail
  • Creating and maintaining inventory of benefits information and enrollment materials for all locations (including Retail, Corporate and W&D facilities)
  • Understanding and applying benefit laws such as COBRA, HIPAA, FMLA, and other related benefit regulations/laws
  • Researching and responding to telephone and email benefit inquiries
  • Assisting Benefits Manager with monthly ACA compliance reporting

Skills For Medical Assistant Great Pay & Benefits Resume

  • Creating file folders, scans all incoming forms, maintain return from leave files, file STD and LTD claim statements
  • Collating new joiner details and managing all new starter processes on payroll
  • Assisting with Short Term Business Visitors processing
  • Monitoring weekly vendor file to identify terminated employees. Notifying courts of terminated employees
  • Documenting and maintaining administrative procedures for all benefits processes
  • Maintaining benefits program compliance and reporting for state and municipal regulations

List of Typical Responsibilities For a Benefits Assistant Resume


Responsibilities For Temporary Assistant Payroll & Benefits Admin Resume

  • Assist in the administration of the 401(k) plan – assists with input into HR system; processes enrollment information; and, process all changes and quarterly enrollments. Responds to Team Member’s questions and provide help with online enrollment
  • Demonstrate strong communication skills (oral and written) with the ability to communicate effectively
  • Strong organizational skills and attention to detail, with the ability to multi-task and prioritize
  • Exceptional written and verbal communications skills, with the ability to communicate effectively and professionally with all levels of internal clients
  • Strong organizational and interpersonal skills, with great attention to detail
  • Excellent customer service skills, with the ability to maintain the integrity of personnel data
  • Strong data input skills, with high speed and accuracy
  • One year related benefits/administrative assistant experience or equivalent combination of education and experience required

Responsibilities For Human Resources Benefits Assistant Resume

  • One year customer service experience and/or call-center experience
  • Good organizational skill with exceptional follow through and attention to detail
  • Related experience in benefits department and/or employee benefit adminsitration experience
  • Responsible for processing all benefit invoices in a timely manner; accurately auditing and validating each invoice
  • Approximately 2+ years of experience in a professional office setting
  • Proven ability to use a variety of software such as Microsoft Word, Excel, Outlook, Windows, web based software, etc
  • At least one year of recent administrative office experience
  • At least two years of recent experience with employee benefits, preferably at a large employer

Responsibilities For Employee Benefits Assistant Plan Analyst Resume

  • Sense of urgency and ability to prioritize assigned tasks and meet deadlines
  • Provide excellent customer service to all employees
  • One year of clerical or benefits related experience required
  • Strong customer service and attention to detail
  • Run various reports to gather and validate information with insurance carriers
  • Recent college graduates to those with up to 5 years of relevant experience and/or interests
  • Professional business experience or equivalent
  • General office experience: knowledge and ability to navigate the Web and standard office computer systems

Responsibilities For Payroll / Benefits Assistant Resume

  • Multitask and prioritize daily activities
  • Experience in human resources, specifically benefits; and
  • One (1) or more years of Benefits, Human Resources or related experience
  • Customer service focus, with good judgment, maturity and trustworthiness
  • Impeccable integrity, excellent judgment and sensitivity to others
  • Benefits administration experience
  • Demonstrated ability to perform calculations, handle high volume of daily calls and correspondence requirements
  • Prioritizes and organizes daily responsibilities in order to meet all deadlines
  • Experience with Workforce Now ADP

Responsibilities For Payroll & Benefits Assistant Resume

  • Experience within a similar role
  • Compensation/benefits experience
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
  • Previous experience with Benefits and/or Human Resources functions helpful
  • Notary required to validate certain benefits documents

Responsibilities For Benefits Administrative Assistant Resume

  • Experience with Workday or other large HR systems
  • International benefits experience
  • Ensuring proper compliance of benefits administration and HR policies
  • Coordinate benefits workshops, including scheduling guest speakers, reserving facilities, coordinating surveys, and ensuring handouts are provided
  • Work closely with other department staff to maintain thorough knowledge of all processes, ensuring sufficient back up and cross training
  • Complete time off enrollment, tracking, and reporting
  • Process requests for Leave of Absence according to company policy, as well as adhering to Department of Labor guidelines
  • Generate letters to terminating employees, informing them of coverage termination dates and COBRA options
  • Some college or specialized training pertaining to human resources, employee benefits

Responsibilities For Benefits Inbound Customer Care Assistant Resume

  • Participate in the New Employee Orientation sessions by introducing speakers and presenting benefits information as needed
  • Receives, evaluates and processes requests for continuing education reimbursement. Works with clinic to correct any outstanding issues
  • Administer all leaves of absence including, maternity/paternity, FMLA, STD/LTD, and Worker’s Compensation
  • Assist with year-end reconciliations, including W2 preparations and mandatory filings
  • Understand, interpret, and apply pertinent federal and state laws, codes, and regulations regarding benefits administration
  • Verify benefit enrollments using reconciliation procedures
  • Assist with reporting, prize distribution and other administrative tasks associated with the PVH Wellness program
  • Assist with ongoing special projects and annual events that require special and bulk mailings

Responsibilities For Benefits Analyst Assistant VP Resume

  • Assist with filing and maintenance of benefits forms and records
  • Proficiency and knowledge of Office programs including Excel
  • Assist all agents/ leaders with issues and concerns regarding their benefits package, troubleshoot problems and
  • Provides information to employees on matters pertaining to Benefits
  • Provide administrative support while adhering to established processes and procedures
  • Administration of various benefit programs, such as group health, dental, vision, flexible spending accounts, 401(k) and more in U.S and Canada
  • Audit vendor processing of all new hire benefits enrollment forms for accuracy and obtain corrected information as necessary
  • Preparation of LOA spreadsheets and related information for tracking on weekly basis
  • The Benefits Assistant also supports and participates in ongoing benefits initiatives and projects

Responsibilities For Compensation & Benefits Assistant Resume

  • Coach employees, managers and HR professionals on the appropriate web based processes, legal requirements and policy regarding leaves
  • Provide employees/managers with information and assistance regarding potential leaves
  • Maintain high standards of confidentiality and integrity when dealing with protected health information and / or data of sensitive nature
  • Perform confidential employee record maintenance relating to the administration of benefits. Create and maintain employee benefit files
  • Complete benefit orientations, ensuring the highest level of customer service is granted
  • Assist with audits, performing record maintenance as identified
  • Research and address benefit inquiries from employees, including enrollment and claims issues

Responsibilities For Medical Assistant Great Pay & Benefits Resume

  • Administer ongoing disability leaves of absence
  • Respond to vendor discrepancy inquires weekly regarding associate benefit coverage
  • Approve newly elected benefit selections, qualifying event changes, and contact updates in the human resources/payroll information system for associates
  • Proficient in using Microsoft Office (Excel. PowerPoint, and Word)
  • Provides front line support as one of our points of contacts for employee questions or concerns regarding benefits
  • Processes enrollment for new hires and qualifying life event changes as well as ensure data integrity
  • Compensation and Benefits filing and file management

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