Banking Specialist Resume Sample

1 vote
Gino Adams
342 Walsh Wall,  New York, NY
+1 (555) 687 9685

Work Experience

Banking Specialist
07/2016 - PRESENT
Detroit, MI
  • Conducting statistical analysis reviews of the Bank’s deposit and lending products, complaints, marketing materials and related initiatives to ensure compliance with Fair Banking practices
  • Conducting statistical regression, comparative file review, redlining, and steering analysis across the Bank’s product offerings
  • Becomes familiar with the appropriate policies, procedures and practices of Retail banking. Gains knowledge of Retail Banking’s business characteristics
  • Be able to analyze current and potential customers’ banking needs and to recommend suitable Chemical Bank products
  • Deep understanding of online banking products including payments, ATM, and core digital online banking functions required
  • Broad knowledge of banking operations including products, services, and compliance
  • Monitor Banking email account and input drawdown wires
Transaction Banking Specialist
06/2012 - 02/2016
Detroit, MI
  • Returns money to clients via ACH for funds returned from their employees direct deposits
  • Uploads all the positive pay files for the appropriate bank accounts
  • Handle request for status of checks processed
  • Handles information requests from various Paycom employees
  • Processes void and stop payment transactions
  • Files daily reports and transaction documents
  • Maintains archival of bank CD’s
  • Prepare and process imaging documents
  • Match and approve incoming ach and wire transfers to certifications submitted by state agencies
Group Banking Specialist
11/2006 - 01/2012
Houston, TX
  • Work with state agencies to identify and claim uncertified funds
  • Manage daily incoming wire requests from state agencies for daily reporting to the Cashflow desk
  • Daily download of prior business day deposit files from the State Treasurer's 6 main banks
  • Process daily international wire requests, wire returns, and research
  • Process electronic collection of funds from all banks that receive state funds and owe interest payments
  • Process and track order requests received from agencies and universities
  • Answer incoming calls and email requests, process return certification requests from agencies, perform research as needed


Keiser University - Tampa Campus
2002 - 2006
Bachelor's Degree in Accounting

Professional Skills

  • Solid negotiating and influencing skills, strong presentation skills
  • Good analytical and presentation skills, business background with precise end to end planning and execution experience 4-6 yrs
  • Strong initiative and independent thinking skills
  • Good command of both English and Chinese with strong interpersonal skill and partnership relationship mgmt. skill
  • Excellent interpersonal and verbal communication skills required
  • Basic knowledge of banking products, procedures, services, accounting, pc and customer service skills
  • Proven sales experience and specialized product expertise in consumer lending, small business and overall financial planning

How to write Banking Specialist Resume

Banking Specialist role is responsible for customer, advanced, banking, presentation, analytical, finance, credit, training, english, organization.
To write great resume for banking specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Banking Specialist Resume

The section contact information is important in your banking specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Banking Specialist Resume

The section work experience is an essential part of your banking specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous banking specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular banking specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Banking Specialist resume experience can include:

  • Develop good project management / coordination and communications skills
  • Knowledge of Trade 360 System and hands on processing experience is given priority
  • Good knowledge of banking services and products required by Asian owned and operated companies
  • Fluency in Italian and very good /good Spanish
  • Taking part in ongoing projects in order to increase process effectiveness and decrease the risks
  • Develop good understanding of Banking Products

Education on a Banking Specialist Resume

Make sure to make education a priority on your banking specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your banking specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Banking Specialist Resume

When listing skills on your banking specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical banking specialist skills:

  • Excellent and effective Word processing and Excel Skills
  • Good communication skills (both verbal & writing)
  • Knowledge of International Banking or trade operations. Good written and verbal communication skills and Customer Service
  • Excellent time management, organizational, math, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment
  • Enthusiasm and good communication skills
  • Good analytical and technical skills, attention to detail

List of Typical Experience For a Banking Specialist Resume


Experience For Transaction Banking Specialist Resume

  • Experience in the financial services industry and prior knowledge of financial services
  • Strong ability to communicate, both verbal and written
  • Strong drive to achieve, highly motivated and ambitious team player
  • Display positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer
  • Previous experience in financial services and/or customer service
  • Monitoring of State Deposit accounts, including maintaining compliance requirements

Experience For Municipal Banking Specialist Resume

  • Maintain core banking relationships, balancing optimal financial value with service delivery
  • Train staff members on daily works, ensuring all inputs according to established procedures
  • Work as a specialized sales force team and partners to promote group banking capabilities to maximize the conversion rate of each group banking program
  • Sets up new ACH customers and makes changes to existing customers
  • Collects data for monthly management reporting
  • Processes debit card and ACH disputes, resolving issues through chargeback when appropriate

Experience For Electronic Banking Specialist Resume

  • Reconciles various ACH and debit card-clearing accounts, researches and resolves outages
  • Actively sharing of knowledge and best practices within the team
  • Deliver outstanding and creative solutions to difficult business related problems
  • Interactions with senior management including product heads and function heads
  • Serve as the initial point of contact for department banking questions/concerns
  • Research any unreconciled banking activity and partner with the Cash Management Specialist to resolve
  • Review utilization of services on the bank analysis and close banking services no longer needed
  • Serve as the administrator for UW online banking platforms
  • Meet all Service Level Agreements (SLA’s) executed between Electronic Banking and other internal departments

Experience For Group Banking Specialist Resume

  • Foster and maintain emphasis on our “Power of Teamwork” - BEST ongoing initiative
  • Ensure compliance with applicable external and internal regulations, advising
  • Department Management of any deviations from prescribed practices and implementing corrective action plans
  • Work with Relationship Manager on completing U.S. Patriot Act due diligence
  • Responsible for off-site record tracking / destruction
  • Work with departments across shared services center to ensure operational efficiency for various accounting functions
  • Generate banking reports within Complete Control for Communities (C3)
  • Special Assignments: Assist the supervisor in preparing various reports and special projects with the required data and accurate investigations
  • Ensure timely and accurate reconciliation of bank transactions, as well as appropriate downstream accounting

Experience For E-banking Specialist Resume

  • Proactive nature, ability to assess situations to determine necessary escalation for decision making
  • Proactively develop a loyal client base by providing exceptional advice and financial solutions
  • Take action on all leads and referrals and providing updates to referrer as appropriate
  • Utilize appropriate discretion and negotiation tactics when addressing fee disputes
  • Resolves ACH file suspensions through the ACH origination software
  • Assists customers and employees with ACH inquiries
  • Tests ACH files for format accuracy

Experience For Client Banking Specialist Resume

  • Responds to telephone and electronic correspondence
  • Reviews ACH fraud analytics and contacts customers as needed
  • Provides support to customers and branches with debit card questions and maintenance
  • Assists with debit card production
  • Participates in department and operational projects
  • Updates department procedures as needed

Experience For CSC Online Banking Specialist Resume

  • Provides technical assistance to San Line customers by phone, researching, and troubleshooting problems with wire transactions. Acts as liaison between multi-national customers and Bank of the West's Treasury Department for the purchase of Euro's or other investment products
  • Proactively cross-sell bank products via inbound calls as well as outbound follow up calls
  • ‘Can-do’ attitude and ability to work under pressure
  • 'Can-do' attitude and ability to work under pressure
  • Passion and eagerness to obtain new knowledge as well as openness for challenges
  • Work in EMEA hours
  • Knowledge of financial instruments would be an asset
  • Monitor activity for domestic and international bank accounts by generating complex reports that include analytics to identify trends and opportunities for improvement as well as mitigate fraud

Experience For Mobile Banking Specialist, Manulife Bank Resume

  • Determine appropriateness of opening new bank accounts
  • Manage banking services for approximately 300 bank accounts
  • Open and close bank accounts
  • Manage necessary paper work to maintain all university bank accounts; determine the level of authorization needed and obtain the appropriate signatures
  • Serve as the initial point of contact for UW bank partners and outside customers
  • Prepare letters and complete affidavits for ad hoc requests as required; obtain the appropriate signatures
  • Report bank activity/accounts as required by the State of Washington
  • Participate in treasury reviews

Experience For Wealth Management Banking Specialist Resume

  • Drive the development and evolution of the company’s global banking capabilities, by strategically identifying & deploying suitable cash collection products within target countries (Direct Debit, Virtual accounts etc.)
  • Design and produce a comprehensive suite of department KPI/KRI reportage
  • Work closely with Payment specialists to identify and implement best markets practices and solutions for both partners and customers
  • Management of ad-hoc projects where required
  • Reconcile the ‘in house’ Bank accounts and resolve all discrepancies in accordance with the established procedures
  • Review and process internal and external Customer’s claims, ensuring that adjustments are executed in accordance with procedures and applicable internal regulations

Experience For Fair Banking Specialist Resume

  • Log each Investigation daily and the reconciliation of Federal Reserve Bank, and other bank’s discrepancies in accordance with established procedures
  • Intermediate level proficiency with Microsoft suite programs
  • Provide detailed reports and analysis of planned work, actual work completed forecasted to be completed
  • Key understanding of banking procedures including the following: Wire/ACH/Book transfers, Positive Pay, Lockbox, Online account administration, Certified checks and Account opening/closing
  • Process Daily Rates Process OVS related requests from TBOA (Sweep/Pooling/Maintenance/CMS Registrations)
  • Review the sections activities, ensuring compliance with applicable local and/or Head Office regulations
  • Provide detailed reports and analysis of planned work, actual work completed and forecast to be completed

List of Typical Skills For a Banking Specialist Resume


Skills For Transaction Banking Specialist Resume

  • Detail oriented, fast learner, ability to multi-task and good organization skills
  • Make sound analytical decisions and have solid time management skills
  • Strong organizational skills – Needs to be able to accommodate multiple tasks
  • Effectively and efficiently deal with all BAU banking issues and queries
  • Multitask and effectively relay updates on status requests
  • Strong understanding of Transaction Banking solutions and relationship management requirements

Skills For Municipal Banking Specialist Resume

  • A genuine desire to contribute to the team whilst developing Transaction Banking experience
  • Resourceful and experienced with account trouble shooting and resolving account issues
  • Proven in exceeding goals in a client-centric, results-driven environment
  • Three or more years of job-related sales experience, preferably in a banking environment
  • Good strategy thinking, goal oriented, self-motivated with passionate to build new business via partnership
  • Experience in servicing cash management and other deposit services

Skills For Electronic Banking Specialist Resume

  • Directly related or closely related accounting experience
  • Directly related or closely related banking experience
  • Certification in Know Your Customer (KYC) and proven success in recommending valued financial solutions to customers
  • Develop good understanding of CPB client need especially around liquidity solutions
  • Financial services experience, preferably in international banking
  • Demonstrated ability to create, update & develop mathematical functions on Excel spreadsheet

Skills For Group Banking Specialist Resume

  • Demonstrated ability to compose letters in Microsoft Word
  • Demonstrated ability to communicate professionally orally & written to internal and external constituents
  • Demonstrated ability to conduct data entry of bank wires with minimal errors
  • Demonstrated ability to analyze data extracted from spreadsheets, reports, etc
  • Provides sound advice at every customer interaction, contributing to a legendary customer experience
  • Relevant experience in Financial industry
  • Financial educational background or experience in financial industry
  • Treasury/banking experience
  • Leverage a variety of tactics including advice events and on-site selling to deliver group banking solutions, discuss the client needs and life events

Skills For E-banking Specialist Resume

  • Acts as a subject matter expert for one of the following: Electronic Banking, Revolving Credit, IRA, Credit or Support
  • Perform setups of other CMS products including, but not limited to, Cash Pooling, Automatic Sweep, Reverse Sweep, Zero Balance Accounting, GCMS etc
  • Daily reporting of outstanding check balances and pending payment
  • Facilitate client needs with partner banks (Opening/Closing/Maintaining HOA bank accounts)
  • Process various transations, including filing and OFAC screening
  • Ensure collect fees within prescribed guidelines, maintaining a balance of sales results, portfolio profitability and relationship building
  • Participate in weekly coaching sessions with direct supervisor to obtain support and guidance in execution of the Sales Plan, managing sales pipeline etc
  • Basic understanding of accounting functions
  • Work directly with customers in a resource and problem solving capacity for Municipal Banking

Skills For Client Banking Specialist Resume

  • Knowledge of banking (credit and deposit) products and services, including digital
  • Evaluates customers’ needs and provide suitable solutions in the areas of wealth protection and accumulation, retirement planning and endowment planning
  • Broader understanding of CPB business and how various product connect with Banking
  • Review and approve/deny requests for new banking services; negotiate pricing
  • General reconciliation including reconciliation of bank statements to G/L balances including journal entries and research

Skills For CSC Online Banking Specialist Resume

  • Assists customers with ACH origination support, including direct send and internet banking
  • Receives ongoing training on ACH rules and regulations
  • General knowledge of the Bank’s products (i.e., deposits, cash management, loans and other fee income generating products)
  • Analyze current and potential customer’ banking needs and to recommend appropriate treasury management products
  • Provides total financial relationship management to the Branch’s valued clients (loans, credit cards, deposits, investments and alternate delivery channels)
  • Utilize/leverage the full RBC product suite for personal markets including Mortgages, and other asset management products through Mortgage specialist

Skills For Mobile Banking Specialist, Manulife Bank Resume

  • Exercise due diligence and good judgment when completing and recommending credit, balancing shareholder risk and Group experience, adhering to all credit and pricing policies, procedures and delegated limits of authority
  • Meet every client face-to-face at least once, and exercise due diligence in following all procedures relating to identification, verification, fraud, and anti-money laundering, and Know Your Client (KYC) in all cases
  • Take appropriate action in response to coaching to close gaps identified through internal control reviews and compliance reporting
  • Take the initiative to provide advice and solutions to clients, meeting their individual needs
  • Assist with RFP’s and provide demonstrations of Citi’s banking systems

Skills For Wealth Management Banking Specialist Resume

  • Basic knowledge of banking transactions
  • Handle daily transactions on all Municipal Banking transactional and investment accounts
  • Prepare and maintain Municipal Funds marketing pieces
  • Open and prepare all documents for Municipal Banking accounts
  • Maintain and review customer contact log to ensure that customer inquires and troubleshooting are resolved in a timely manner

Skills For Fair Banking Specialist Resume

  • Full use and application of standard banking principles, theories, concepts, and techniques
  • Work in a fast-paced, challenging work environment
  • Follows standard scripts and procedures regarding services
  • Assist with affluent client account inquiries and service requests while providing superior customer service
  • Contribution to the process optimization, participating in process improvements and quality reviews
  • Knowledge of financial instruments and understanding of Reference Data processes (as an asset)

List of Typical Responsibilities For a Banking Specialist Resume


Responsibilities For Transaction Banking Specialist Resume

  • Researches and recommends product and client support services to the Manager on more complex relationships. Outlines scope of marketing, including targets, strategy, and assists or leads in implementation
  • Handles transactions for International Commercial clients to enhance customer satisfaction --services related to opening new accounts and applications for other product or services. Works with internal partners to ensure transactions are correct, from point of client instruction to booking of transaction
  • Bank account fee analysis review, forecasting and journal entry preparation
  • Customer MaintenanceOpen, close, renewal (Time Deposits), maintain (CUA/MMC/TS1) accounts
  • Reconcile Reports and Efaxes Review and verify Signature requests Process SWIFT MT940,942,950 and Intellimatch to accounts (CUA,MMC, SU5)
  • Process Check Book orders for all BTMU Customers Quality Control
  • Review and update Account Management procedures

Responsibilities For Municipal Banking Specialist Resume

  • Workflow Management Identify, report, and resolve identified discrepancies – in accordance with established procedures
  • Process daily advance/pay down requests
  • Help facilitate loan closings
  • Open and manage client deposit accounts, process overdrafts, reconcile general ledger accounts
  • Manage .loan and depository document exceptions
  • Report procurement and review and work actively with clients on complex questions/needs
  • Provide exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel

Responsibilities For Electronic Banking Specialist Resume

  • Process/second check Import/Export l/c transactions, strictly observing Head Office and front office guidelines as well as applicable U.S. and Japanese laws and regulations
  • Assist supervisor with the l/c workflow, monitor pending l/c transactions; review and release inquiry cables; assist customers in preparing L/C application; complete daily reconciliation of L/C transactions
  • Customer Maintenance Open, close, renewal (Time Deposits), maintain (CUA/MMC/TS1) accounts
  • Reconcile Reports and E-faxes
  • Review and verify Signature requests Process SWIFT MT940,942,950 and Intellimatch to accounts (CUA,MMC, SU5)
  • Process Check Book orders for all BTMU Customers Quality ControlReview the sections activities, ensuring compliance with applicable local and/or Head Office regulations. Review and update Account Management procedures
  • Ensure compliance with applicable external and internal regulations, advising Department Management of any deviations from prescribed practices and implementing corrective action plans
  • Advanced data entry skills and able to work independently to resolve system problems

Responsibilities For Group Banking Specialist Resume

  • Computer skills: Microsoft Word, Excel, and Access
  • Initiation of ACH and wire transfers on a weekly basis
  • Preparation of several types of Treasury documentation in Microsoft Word and Excel, including opening and closing bank accounts, bank system user documentation and merger and acquisition documentation
  • Work on projects as warranted
  • Annual bank fee budget preparation
  • Reseach items as warranted for department, company and third parties
  • Treasury office supply management
  • Provide comprehensive bank related customer service to US Branch offices
  • Monitor, log, and retrieve HOA bank statements

Responsibilities For E-banking Specialist Resume

  • Communicate with necessary business partners to research and resolve store transaction issues
  • Other general tasks as assigned by Management
  • Support letters of credit and documentary collections
  • Knowledge of Microsoft software required
  • Comfortable with Microsoft Office suite, especially Word and Excel
  • Experience in servicing cash management and other deposit services. - Knowledgeable of overall payment systems and the related operations and good understanding of desktop applications are required. - Bilingual capability in Japanese/English with excellent communication skills and attention to details
  • Project management at a beginner or intermediate level
  • Manage his/her own portfolio of International clients (with a focus on Mexican companies) and,
  • A tertiary qualification in a business or related discipline

Responsibilities For Client Banking Specialist Resume

  • Provide high quality customer centric service to direct retail customers
  • Convert enquiries into sales opportunities and ensure the highest level of service through the process
  • Ensure all work is completed in a compliant manner
  • Ensure requirements under AML are met
  • Provide full transparancey where applicable
  • Comprehensive knowledge of retail product philosophy, policy, procedures, documentation and systems
  • APA Loans or APA Savings or QFA qualification essential and committed to further continuous development
  • Conduct pre-contact planning partnering with the client’s Relationship Manager ensuring each client interaction is value added and demonstrates respect for the client’s time

Responsibilities For CSC Online Banking Specialist Resume

  • Build rapport and use discovery to understand client’s needs and business objectives to ensure that the group banking communication and offer reflects their unique needs or priorities
  • Develop customized sales strategies for prospective clients to successfully sell group banking solutions
  • Be a subject matter expert and fully mobile across the assigned jurisdiction or market
  • Support new client acquisition through group approach, regular contact and convenience
  • Participate in branch, market and community events identifying opportunities to introduce the benefits of group banking solutions to clients and build knowledge of RBC colleagues
  • Create and manage Centre of Influence (COI) network to source referrals and identify prospects and potential business

Responsibilities For Mobile Banking Specialist, Manulife Bank Resume

  • Manage a pipeline of existing and prospective clients executing activities to identify new opportunities and ensure deals are progressing and closing to support achievement of individual sales goals
  • Possesses expert knowledge of TD products and services, and sound knowledge of products offered by other bank partners
  • Possesses comprehensive knowledge of the entire footprint, competitive offers, and economic trends
  • Takes residential mortgage loan applications and offers or negotiates terms of residential mortgage loans. Also responsible for communicating underwriting decisions, including offers and/or counter-offers of residential mortgage products
  • Communicates with processors/underwriters as needed to clarify and exchange information. Consults with more experienced underwriting personnel on problems and questions, particularly relating to complex credit

Responsibilities For Wealth Management Banking Specialist Resume

  • Take ownership of Customer concerns and resolve Customer issues at first point of contact
  • Arrive on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift
  • Identify and refer high value or potential Customers to the appropriate personnel
  • Arrive on‐time and log‐in ready to receive/make Customer calls as scheduled throughout the shift
  • Know features of Municipal Funds products and services

Responsibilities For Fair Banking Specialist Resume

  • Work cooperatively with customer and staff to assure the smooth and efficient operation of the department
  • Prepare department reports (daily, monthly, quarterly and annually)
  • Follow all security policies and procedures
  • Make certain that all documents are completed and returned
  • Help customers with requests and concerns and follow to conclusion
  • Establish and maintain positive, productive and personal customer relationships

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