Personal Banking Officer Resume Sample
Tom Dibbert
372 Malachi Spur,
New York,
NY
+1 (555) 520 8515
Work Experience
VP, Personal Banking AML Risk Officer
06/2017
-
PRESENT
Chicago, IL
- Maintains and sells financial services to the clients by addressing both long-term and short-term goals through profiling and understanding their clients’ “milestone mindsets” and “personal story” to ensure financial needs and personalized financial solutions are delivered in a proactive manner
- Adheres to the Bank’s Standards of Quality, actively monitors client satisfaction and continuously strives for improvement
- Interviews and profiles new and existing customers to determine their financial needs; assists customers in their selection of various accounts, products and financial services from the Bank
- Actively increases the number of products and services used by current Bank customers
- Actively cross-sells a full range of Bank products and services to customers by applying professional sales techniques
- Interviews customers to obtain information; establishes proper identification of new customers; gathers required CIP documentation
- Discusses Treasury Management (TM) products when appropriate; makes referral to TM; follows through after referral
- Makes decisions regarding the opening of new accounts; completes forms requiring customer signature(s); accepts initial deposits; prepares all documents and items pertaining to all products for processing
- Assists clients and resolves problems within given authority and in a timely manner
Personal Banking Officer
04/2010
-
12/2016
San Francisco, CA
- Accompanies lending officers on customer calls to set up accounts on site and explain the Bank products and services to the existing customer or potential new customer
- Makes presentations in one-on-one or small groups to customers and other employees of the Bank
- Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, vault teller and lending
- Assists consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques
- Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; assists customers in completing credit applications
- Discusses, prepares and processes documents related to the Bank’s NetLine internet banking service, account reconcilement, lockbox and ACH services and other cash management services
- Discusses and accepts merchant card applications for submission to the Bankcard Services Department
- Makes decisions regarding the opening of new accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
- Advanced knowledge of Bank policies and procedures and the Bank’s products and services
VP, Personal Banking AML Risk Officer
12/2003
-
01/2010
Houston, TX
- Extensive level of work experience, knowledge and training in all bank products and services including merchant services, cash managements, deposit products, loan products, etc
- Extensive knowledge of related state and federal banking compliance regulations, and other Bank operational policies
- Proven ability to make one-on-one and group presentations of Bank products and services to internal and external customers
- Effectively and professionally represent the firm in industry meetings/forums, to external clients, vendors and internal LOB’s
- Medical Benefits & 401k
- Paid Training, Vacation & Holidays
- Sales Bonuses & Monthly Incentives
- Provide advice to client advisors and management, mainly related to financial crime prevention (AML and CDB standards)
Education
University of Phoenix - North Davis Learning Center
1999 - 2003
School's Degree in Business
Professional Skills
- Professional experience in the financial business, preferably in Compliance, Risk, Audit and Control functions
- Excellent written and spoken in German and English
- Assess banking relationships with regard to money laundering aspects, regulatory and reputation risks
- Perform risk assessments of banking relationships
How to write Personal Banking Officer Resume
Personal Banking Officer role is responsible for reporting, training, credit, marketing, benefits, lending, education, compliance, general, treasury.
To write great resume for personal banking officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Personal Banking Officer Resume
The section contact information is important in your personal banking officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Personal Banking Officer Resume
The section work experience is an essential part of your personal banking officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous personal banking officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular personal banking officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Education on a Personal Banking Officer Resume
Make sure to make education a priority on your personal banking officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your personal banking officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Personal Banking Officer Resume
When listing skills on your personal banking officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
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