Associate Director, Human Resources Resume Sample

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Tess Legros
20430 Geoffrey Underpass,  Philadelphia,  PA
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Work Experience


Associate Director, Human Resources
06/2015 - PRESENT
San Francisco, CA
  • Collaborate with department heads to understand objectives and analyze talent need for workforce effectiveness. Recommend improvements with regards to talent acquisition, development and engagement. Support organizational design efforts and reorganization
  • Develop and implement a multi-year strategy that builds existing talent and attracts a diverse workforce to Wellesley College
  • Oversee labor and employee relations function. Enhance appropriate work relationships, ensuring fairness for all employees. This work is highly specialized, complex and sensitive. Manage ongoing contract compliance within the parameters established to ensure fair and consistent application. Participates in union negotiations
  • Assess current learning and development programs and develop and implement creative and innovative training solutions, using a variety of techniques, to meet the developmental needs of the community
  • Implement an improved performance management program. Educate the community on the importance of performance management and development. Build and utilize the functionality of performance development technology to provide resources to department heads and chairs
  • Implement current leadership development program for emerging leaders and present enhanced
  • Provide organizational development consulting to managers and staff, including assessment,
  • Successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
Associate Director Human Resources
10/2012 - 12/2014
Houston, TX
  • Passion for innovative HR solutions and process improvement; Strong project management skills; ability to lead projects and obtain buy-in
  • Maintains in-depth knowledge of legal requirements concerning employment in New York and California, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required
  • Assists and advises managers and employees in the areas of performance management, feedback and strategic talent assessment
  • Success in creating and driving effective and positive employee relations, retention and reward programs
  • This role requires strong leadership and people management skills to effect a significant change across the Division and realise the Team’s full potential
  • Accountable for creating HR strategies and deploying resources across the organization ensuring coordination, prioritization and deployment of integrated solutions across an Officer’s organization to support Organization business needs and influence cross-functional business activities/initiatives
  • Maintains an effective level of business literacy about the business unit’s financial position, its mid-range plans, its culture and its competition in the marketplace
  • Monitor the site’s ongoing training needs and programs and ensure ongoing applicability/effectiveness
Associate Director, Human Resources & Payroll
12/2008 - 09/2012
San Francisco, CA
  • Experience managing people or teams
  • Prior experience managing a team of professionals
  • Broad HR background
  • Experience managing teams in matrix environment
  • Experience supporting leaders of global teams
  • Project leadership/management skills/experience
  • Demonstrated change leadership, internal consulting, organization and talent assessment and development skills

Education


University of Phoenix - Pleasant Grove Learning Center
2003 - 2007
Bachelor's Degree in Business

Professional Skills


  • Strong statistical, analytical and problem-solving skills
  • Detail-oriented and organized with excellent time-management and multitasking skills
  • Strong project management skills with ability to manage
  • Are a creative, resourceful problem solver with excellent teamwork skills and have a proactive and self-driven approach to work
  • Excellent interpersonal skills with ability to interact with diverse internal and external constituents
  • Excellent analytical skills, detailed oriented
  • Excellent presentation abilities and experience developing training curriculum

How to write Associate Director, Human Resources Resume

Associate Director, Human Resources role is responsible for leadership, analytical, interpersonal, planning, recruiting, training, collaboration, organization, consulting, finance.
To write great resume for associate director, human resources job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Director, Human Resources Resume

The section contact information is important in your associate director, human resources resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Director, Human Resources Resume

The section work experience is an essential part of your associate director, human resources resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate director, human resources responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate director, human resources position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Associate Director, Human Resources resume experience can include:

  • Demonstrated ability to establish and manage a complex network of key stakeholders to facilitate decision making, ensure alignment, appropriate outcomes, and minimize resistance
  • Demonstrated ability to actively engage in conversations, providing solutions and working to find 'win/win' outcomes
  • Experience with managing and interacting with external legal counsel is required
  • Demonstrated ability to influence, communicate & build trusting relationships / partnerships at all levels, and to link business objectives with HR activities
  • Solid understanding of HR standards, employment laws and policies
  • Proven capacity for productive and helpful problem-solving

Education on an Associate Director, Human Resources Resume

Make sure to make education a priority on your associate director, human resources resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate director, human resources experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Director, Human Resources Resume

When listing skills on your associate director, human resources resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical associate director, human resources skills:

  • Proven ability to work effectively with all levels of leadership, up to and including the C-level
  • Excellent time management skills; able to lead multiple projects and assignments simultaneously with minimal direction and supervision
  • Proficient consulting and relationship management skills
  • Analytical Skills – ability to identify the critical issues of problems or opportunities and determine possible solutions
  • Related prior Human Resources work experience
  • Sound negotiating, influencing and conflict resolution skills

List of Typical Experience For an Associate Director, Human Resources Resume

1

Experience For Associate Director Human Resources Resume

  • Demonstrated analytical and creative problem-solving skills. Committed to continuous improvement
  • Strong organizational skills and a results orientation
  • Interpersonal, integrity and collaboration skills, along with a proven ability to lead others
  • Develop strong and effective team relationships with HR specialist functions/Centers of Excellence,
  • Demonstrated ability to take risks, stand up in the face of challenges to defend, promote or offer another point of view
  • Demonstrated ability to work collaboratively and strategically in a team
2

Experience For Associate Director Human Resources, Ref Resume

  • Exceptional judgment, strong initiative, poise, and patience
  • Set priorities and to plan, organize, coordinate and direct multiple projects and activities with varied deadlines
  • Demonstrated ability to lead with an overall institutional perspective
  • Ensure that a global mindset is brought to the work and team, which respects the local North American market that our teams operate and win in
  • Progressive Human Resource leadership experience
  • Holds strong entrepreneurial spirit and excels in ambiguous, change-laden environments
  • Provide advice and guidance on all aspects related to people management, absenteeism, workforce planning, talent development and management, etc
3

Experience For Associate Director, Human Resources & Payroll Resume

  • Supervise, coach, and mentor the HR team, to include assigning of responsibilities, conducting performance reviews, assessing and identifying development opportunities that strengthens HR’s role in the organization
  • Partner with the business leaders to drive strategic human resources initiatives that support business goals
  • Function as an internal consultant to leaders in achieving business goals. Advise and guide management on organizational effectiveness, especially the alignment of processes, systems and people
  • Lead change by partnering with business leaders on planning, implementing and communicating necessary changes and involving employees
  • Manage other HR functions as required: liaise with centralized Employee Relations department, support OD learning strategy within client group, partner with Compensation Management on new approaches, etc
4

Experience For Associate Director, Human Resources Resume

  • Human Resources generalist experience required
  • If applicable, manage and develop direct reports
  • Demonstrated ability to influence, communicate & build relationships at all levels, and to link business objectives with HR activities. Strong business acumen and strategic thinking
  • Liaise and partner with other HR functions, including but not limited to centralized Employee Relations department, Learning & Organizational Development, Compensation and Talent Acquisition teams
  • Work in partnership with operations and functional leadership to communicate and implement HR programs that support business goals and drive bottom line results
  • Manage day-to-day HR activities and operations of Minneapolis office including but not limited to recruiting, on-boarding, performance management, employee recognition, internship program, culture initiatives, separations, etc
5

Experience For Associate Director Human Resources Resume

  • Ensure agency is following appropriate people practices and processes in compliance with federal and state labor laws
  • Work closely with the NA HR team to support population needs and ensure consistent company-wide practices are implemented
  • Support, communicate and enforce agency policies and procedures to staff
  • Partner with Director of Talent Management to lead talent reviews and succession planning, including preparing necessary documents, training leaders on the process, driving talent calibration meetings and succession planning conversations, and reporting results
  • Partner with office leadership team and Director of Talent Management on semi-annual salary reviews
  • Manage talent moves, including internal employee transfers, promote-to-vacancy requests and inter-company transfers; provide compensation recommendations based on market data and employee history; secure appropriate approvals
6

Experience For Associate Director Human Resources, Ref Resume

  • Coach employees and managers to address and resolve employee relations issues
  • Investigate claims of discrimination and harassment, policy violations, ethics violations and the like; take appropriate disciplinary action
  • Monitor attrition data and exit themes and keep business and department leads appraised of trends, areas for improvement and new opportunities
  • Lead talent initiatives as required
  • Analyze HR data and metrics to recommend potential solutions or areas of focus and next steps that impact overall business goals
  • Computer literacy and familiarity with Microsoft Office Suite applications
  • Knowledge of the principles, practices associated with applicable federal, state, and local employment and workplace regulations. This includes: Title IX, FLSA, ADA, FMLA, ERISA, OSHA, ADEA
  • Anticipate and manage politically sensitive issues within a complex higher education environment
  • Professionalism, diplomacy, integrity, and tact
7

Experience For Associate Director, Human Resources & Payroll Resume

  • Provide HR support for a designated practice area
  • Drive a variety of HR initiatives including employee engagement, people development, performance management, annual compensation and reward process, talent management, organizational development and training
  • Provide Human Resource (HR) services to the Federal Services Advisory Practice
  • Supervise 2-3 regional HR professionals aligned with the Federal Services Advisory Practice
  • Prepare HR updates and present to the Federal Services leadership team
  • Partner with senior leadership and provide strategic HR insight to a variety of business challenges
  • Comprehensive knowledge of HR principles, employment laws and regulations
  • Proficient in Word, Excel, and HRIS systems
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include
8

Experience For Associate Director, Human Resources Resume

  • Manage the HR budget and expenses within assigned budget allocations
  • Provide input and assist in or lead efforts associated with change management efforts involving reorganizations, mergers/acquisitions and transfers to ensure compliance to local legislation
  • Provide reports and analyses as requested by senior management
  • Align the team to define, exhibit and instill One KC Behaviors and the Culture of Accountability across sectors
  • Develop and drive stakeholder change management plans appropriate to support transformational organizational change across all K-C geographies and businesses
  • Influence senior executives and align functional peers across a globally matrixed organization
  • Moves seamlessly between execution and strategic thought, development and alignment
  • Provide people leadership to assigned client groups in partnership and coordination with senior leaders. Acquire thorough understanding of organizational objectives, needs and success factors to deliver effective coaching and consultation
  • In partnership with the HR Director, deploy and/or design strategies for facilitating organizational and behavioral change. Perform needs assessment and analysis of organization, making recommendations on organizational design and development issues
9

Experience For Associate Director Human Resources Resume

  • Continuously assess needs and benchmark practices across Stanford University and beyond to deliver best-in-class services
  • Oversee performance appraisal process, providing relevant coaching and guidance as part of talent development strategy. Support ongoing innovation around performance feedback
  • Manage area's salary planning program, advising managers on job classifications, promotions and compensation proposals. Facilitate reviews and approvals
  • Provide workforce planning support, facilitating job postings and job offers. Support or lead strategic searches, and advise on diversity and inclusion actions, as needed
  • Assess organizational and individual staff development needs. Identify, communicate, and consult with staff on training and career development opportunities. Develop and conduct relevant training, and participate in training design
  • In coordination with HR Administrators, facilitate timely HR transactions and approvals, and ensure employees and managers are effectively complying with University leave policies
  • Demonstrated proficiency with business applications and human resource information systems
  • Utilize available data and reporting to provide actionable analytics to inform HR strategy
  • Demonstrated experience providing management support and consultation in at least four human resources areas: employee relations, employment and labor law, compensation, staffing and employment, training and development, performance and management coaching, and organizational development
10

Experience For Associate Director Human Resources, Ref Resume

  • Demonstrated interpersonal skills, understanding of group dynamics and successful track record of establishing credibility and trust with a diverse client group
  • Strong analytical, critical thinking, problem solving, judgment, negotiating, influencing, and decision-making skills. Ability to maintain confidentiality, tact, and diplomacy
  • Excellent facilitation and oral and written communication skills; ability to prepare clear and concise reports and deliver formal presentations or training to employees and managers
  • Ensures promotion and reward decisions are closely correlated with operating performance of business unit
  • Conducts compensation analyzes and makes recommendation around total reward programs impacting the client groups

List of Typical Skills For an Associate Director, Human Resources Resume

1

Skills For Associate Director Human Resources Resume

  • Experience in designing and executing talent strategies, analyzing talent data, tracking talent trends and talent movement across the organization
  • Experience in large size organizations, ideally in the advertising/ marketing industry
  • Can manage multiple and competing priorities in a dynamic environment
  • Experience supporting regional and/or global offices
  • Demonstrated success in leveraging participation of key stakeholders in the resolution of
  • Work independently or on a team and to successfully navigate changing priorities
  • Pharmaceutical industry experience including medicine and regulatory affairs
  • Excellent understanding of organizations and organizational dynamics with a fast paced, innovative Leadership Team
  • HR related experience in a process-driven environment such as Information Technology or Finance
2

Skills For Associate Director Human Resources, Ref Resume

  • Strong internal and external client service focus
  • The ability to independently manage the day to day needs of their client base and solid understanding of when to seek additional support
  • MA/MS with 10+ years’ experience
  • Knowledge and applied experience with labor and employment law
  • Proven ability to anticipate and plan in advance for future needs
  • Progressive HR generalist or related experience
3

Skills For Associate Director, Human Resources & Payroll Resume

  • Human resources business partner experience
  • Strong knowledge of NY and CA employment law
  • Build credibility and effective relationships with employees of all levels across both the business and HR
  • Crouching/squatting, bending/stooping, twisting, above the shoulder or low level work, fine finger dexterity/ including grasping required occasionally
  • Leading employee relations efforts; conducting investigations, resolving conflict, and dealing with sensitive matters
4

Skills For Associate Director, Human Resources Resume

  • Lifting, pushing and pulling and/or carrying <25 pounds occasionally
  • Managing the on-boarding and off-boarding of employees to include exit interviews
  • Providing HR consultation to leaders including leadership coaching, guidance on best practices, employment practices, feedback, processes and tools
  • Writing and typing constantly
  • Developing and influencing strategic and operational HR initiatives to successfully achieve the Company’s Strategic Business Plan
  • Acting as a coach for leaders and indirect HR team, contributing to the development of others and self-development
  • Understanding of Title IX requirements, investigations, and best practices
5

Skills For Associate Director Human Resources Resume

  • Willing to travel internationally for extended timeframes
  • Partnering with HR colleagues on process improvement and future projects
  • Leading functional HR projects on an ad-hoc basis
  • Manage involuntary employee exits, including securing legal guidance, preparing agreements, and advising on talking points for termination meetings
  • Frequent standing, walking or climbing stairs
  • Provide HR Partnering management coaching and counseling
  • Enjoy collaboration and being a part of a winning team
6

Skills For Associate Director Human Resources, Ref Resume

  • Advise managers on creating development plans and performance improvement plans for employees who are not meeting expectations
  • Knowledge of current training, learning theory and practice, assessment and organizational development models and technologies
  • Manage recurring HR processes such as performance review, compensation planning, employee relations and Employer Of Choice (EOC) initiatives
  • Drive practice-specific initiatives including annual employee survey results, staff councils and specialized training
  • Develop and deliver training for HRBP’s on Talent Management processes/initiatives as needed
7

Skills For Associate Director, Human Resources & Payroll Resume

  • Very comfortable interfacing with all levels of the organization
  • The ability to flex and thrive in a fast-paced and continuously evolving environment
  • Develop positive employee relations by responding to all employee questions and concerns in a timely and thorough manner
  • Expertise in recruiting, employee relations, and performance management
  • A flexible and forward-thinking approach to work
  • Define and achieve functional excellence in human resource best practices, focused on support of a dynamic, evolving business organization
8

Skills For Associate Director, Human Resources Resume

  • Broad understanding of management styles, legal, and employment issues
  • A track record of success in developing individuals and teams
  • A track record of success in managing organizational change
  • Along with the company’s strategic imperatives and values,
  • Provides day-to-day performance management guidance to staff
9

Skills For Associate Director Human Resources Resume

  • HR Strategy – develops and executes the strategic plan and aligns people management practices to support functional/corporate business objectives
  • Understands business partner/client markets and with guidance from the Director, Human Resources translates business partner/client goals into proactive human resources plans to enable successful achievement of business results
  • Strong functional skills in employee relations, performance management, organizational development, compensation, work process improvement and training & development
  • The ability to establish trusted partner relationships and to work collaboratively
  • The confidence and ability to appropriately challenge and influence stakeholders
  • Have a ‘can-do’/flexible approach and do not shy away from challenges
  • Are a perceptive person who can relate to all individuals at all levels
10

Skills For Associate Director Human Resources, Ref Resume

  • Knowledgeable in leading edge business practices, trends and information; aware of reward and benefits strategies and innovative tactics being applied in the marketplace
  • Able and skilled at taking initiative and exercising sound judgment at all times
  • Able to build credibility among senior management and peers to gain commitment and support for major initiatives while placing company’s interests first
  • Capable of rolling up one’s sleeves to do whatever it takes to drive results; not hindered by protocol or process
  • PHR, SPHR, SHRM-CP or SHRM-SCP certification
  • Action oriented, hands-on, able to work independently and with a sense of urgency
  • Sound knowledge of local and relevant employment legislation
  • Client service-driven orientation and solutions-driven focus

List of Typical Responsibilities For an Associate Director, Human Resources Resume

1

Responsibilities For Associate Director Human Resources Resume

  • Conducts regular meetings with managers to assess organizational priorities and provide updates on HR initiatives and issues; communicates any business changes with HR specialty area as needed
  • Lead recruitment efforts, implementing creative strategies to attract and retain top talent, identifying diverse talent and building a talent pipeline
  • Provides day-to-day performance management guidance for managers and employees (e.g. coaching, counseling, disciplinary actions, career development)
  • Works closely with the business unit/department management and employees to improve work relationships, build morale, increase employee commitment, engagement, productivity and retention
  • Fully participates as a member of the business’ management team and actively participate in the key leadership meetings for their internal clients
  • Works with clients and other necessary areas on workforce planning to determine appropriate staffing levels for business unit effectiveness; Liaise with Talent Acquisition staff as needed on staffing strategies
  • Delivers high quality decisions and counsel consistently and appropriately to managers and employees to maintain a productive and positive work environment and achieve optimal results
  • Uses strong business acumen and a firm understanding of the financial drivers and dynamics related to growth and revenue goals in order to speak the language of the business and successfully assist in managing employee performance
2

Responsibilities For Associate Director Human Resources, Ref Resume

  • Partners with key HR specialty areas to develop solutions that address client needs (i.e. recruitment, compensation, learning and development, employee relations); communicates the value add of these specialty areas with clients
  • Advises and educates managers with regards to policies and programs of HR specialty areas (i.e. compensation fundamentals, including salary/incentive recommendations, new hire offers, job description development, promotions, etc.)
  • Maintains an understanding of the legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
  • Counsels employees concerning sensitive and difficult to resolve work-related problems and recommends to senior management systemic remedies such as training, changes to organizations practices and procedures
  • Oversees the execution and delivery of HR initiatives acting as a partner to the business
3

Responsibilities For Associate Director, Human Resources & Payroll Resume

  • Analyzes trends and metrics in partnership with HR specialty areas to develop targeted solutions, programs and policies (e.g. exit interviews, employee engagement survey results, etc.)
  • Leverages employee data (e.g. exit interviews, employee engagement survey results, turnover analytics) and the performance management system to improve employee engagement, performance and retention
  • Works in collaboration with business leaders to develop and implement business process change and solutions to critical business objectives (i.e., education around a critical topic, business process change, etc.) through multi-vehicle communication plans
  • Leads the Talent Management process for all businesses in the site, including Talent Review sessions, liaison between the functional leaders and the Talent Acquisition team, Leadership Development and Performance Management. Collaborates with respective HR areas of expertise in these initiatives
  • Proactively prepares key business data analysis and makes recommendations to effectively communicate HR products, services and programs (i.e. talent and performance management, benefits, compensation practices, orientation, and manager assimilation)
4

Responsibilities For Associate Director, Human Resources Resume

  • Partners with clients to ensure the performance management process and progressive counseling process proactively address performance issues
  • Ensures goals/objectives are set, communicated and are consistent with the business strategy
  • Manages employee relations issues to provide effective resolution, and ensure consistent application of the company’s vision, values and beliefs. Conducts investigations and integrates the findings
  • Ensures career planning and personal development plans are completed and that managers are equipped to deliver development discussions, including proactive follow up
  • Identifies organizational capability, strengths and gaps with partners to develop and implement plans to close competency issues with defined action items (staffing changes, development plans)
5

Responsibilities For Associate Director Human Resources Resume

  • Evaluates the effectiveness of career paths, job ladders and job/role descriptions to ensure validity and consistency of use among client groups
  • Ensures effective application of the annual performance management program through evaluation, analysis, and feedback
  • Communicates reward and retention philosophy of the organization and for the business unit
  • Expert knowledge of HR / market trends and alternative approaches to HR practices – i.e., work/life policy, compensation, team facilitation, organizational development
  • Strong leadership skills with the ability to initiate and champion change
  • Expert analytical, oral and written communication skills
6

Responsibilities For Associate Director Human Resources, Ref Resume

  • Champion continuous improvement initiatives that shape culture and improve processes
  • Identify employee relations issues; recommend and implement solutions
  • Maintain compliance with applicable employment laws and company policies
  • Recognized within the organization as a thought leader in area of expertise
  • Owns and develops critical strategic and operational goals which have significant impact to the achievement of results
  • Influences business decisions made by executive leadership
  • Problems faced are complex and require extensive investigation / analysis
7

Responsibilities For Associate Director, Human Resources & Payroll Resume

  • Communicates with senior executive leadership regarding matters of strategic importance to the organization; conducts meetings with senior leaders in and outside of job function
  • Sound working knowledge of multiple HR functional disciplines (i.e. compensation, recruiting/talent acquisition, learning and development, employee relations, talent management, and performance management)
  • Leverage data to assist management with talent and business decisions
  • Effective leadership, management and coaching skills; excellent communication, interpersonal, collaboration skills to effectively communicate and influence across all organizational levels
  • Strategic HR Business Partner experience
8

Responsibilities For Associate Director, Human Resources Resume

  • HR Business Partner experience in a matrix, global environment
  • Work with Coordinators to ensure employee onboarding needs are met, employee life cycle changes are updated in ADP and employee files are up to date, etc
  • Understand, interpret and easily communicate policies, practices and the UTC Code of Ethics
  • Lead and work in cross-functional environment
  • Provide strategic Talent/HR leadership for client groups
  • Act as trusted advisor for senior leaders to implement effective Talent strategies while handling day-to-day employee inquiries and issues with the utmost discretion and fairness
9

Responsibilities For Associate Director Human Resources Resume

  • Partner with Talent Acquisition, Benefits/Immigration, payroll, etc. in support of the client groups
  • Lead ad hoc projects as needed
  • Supporting Hourly and a 3-Shift Schedule: Identifying and addressing the needs of the organization with an emphasis on developing effective relationships that promote trust and value to the staff
  • Constant periods sitting
  • Collaborative “team player”
  • Strong orientation/experience in organization development/change leadership; Demonstrated ability to get results within a team environment and to develop productive working relationships at all levels of the organization; Strong analytical, problem solving, organizational, interpersonal, and communication skills; Knowledgeable in employment laws and regulations

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