Associate Account Manager Resume Sample

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Kelton Huel
5247 Stacey Trafficway,  Chicago,  IL
+1 (555) 166 1992

Work Experience

Associate Account Manager
11/2017 - PRESENT
New York, NY
  • Masters and maintains vast knowledge of client’s business for team: Articles, Company annual reports, industry conferences, competition, etc
  • Work with Account Manager on post-sale advertising activity to ensure customer satisfaction is achieved and to prevent under-delivery – this includes booking, trafficking, delivery reporting, optimizations and assistance in resolution of billing discrepancies
  • Prepares print rate requests, IO creation and acquisition, facilitate the print creative submission through ad ops as well as serves as primary contact for all accounts and agencies specific to campaign management
  • Run sales espionage reports for Account Executives thru research tools and personal initiative
  • Create and manage reports for Weekly Team Revenue - Revenue Tracker, Pipeline, RFP’s, etc
  • Participate in administrative work for Sales as needed, including, but not limited to: Salesforce entry, travel arrangements, coordination of client events and outings, etc
  • A general understanding of print/digital media
Associate Account Manager, Direct
12/2013 - 06/2017
Los Angeles, CA
  • Participation in key client meetings
  • Excel Skills & ability to analyze data
  • Work with buyers to build assortments in keeping with strategic direction of Macy’s Private Brands
  • Analyze Macy’s sales/buys/trends as well as client’s sales/buys/trends and make recommendations to drive client’s business
  • Attend Macy’s Department Stores Buy Meetings – develop as the Brand expert for NBD
  • Effectively balances priorities to manage current customer needs and bring issues to satisfactory resolution while reserving adequate time to prospect new business opportunities throughout the geography
  • Understands and frequently demonstrates that customer problems often, are hidden opportunities by remaining positive and embracing the situation head on
  • Always responds quickly, professionally and positively to customer calls, inquiries and requests
  • Effectively utilizes all available resources when seeking solutions for customer and corporate issues
Sen Associate Account Manager Spanish Speaking
02/2009 - 07/2013
Boston, MA
  • Successfully uncovers potential prospecting leads from existing customers and acts on them quickly and/or relays to appropriate team members
  • Provides product demonstrations, presentations and in-servicing and technical information based upon customer needs
  • Performs the value added services in the selling process to differentiate STERIS from its competitors. This includes, but not limited to: Equipment audits, EEP program utilization, and customer in-services
  • Understands the role of GPO contracts and their application to individual accounts
  • Plays a support role in the after sale process, including post order submittal sign off & in-servicing to ensure customers have thorough knowledge of the safe use of the equipment
  • Assist in the development of agency communications
  • Follow up on client communications regarding materials, budgets, and schedules


Trinity University
2005 - 2009
Bachelor's Degree in Business

Professional Skills

  • Post secondary education at College or University level in business administration or financial management e.g. BBA, B. of Commerce OR equivalent on-the-job learning
  • Excellent written and oral communication skills; experience developing compelling presentations for large audiences
  • Demonstrated ability to build strong client relationships and developing skills in business development
  • Building a strong foundation for client management, presentation skills, and product value articulation
  • Excellent leadership and team building/mentoring skills
  • Strong written and verbal communication skills, including ability to build relationships and give presentations
  • Exceptional organisational skills, with a first proven track record of successfully managing projects or tasks to completion

How to write Associate Account Manager Resume

Associate Account Manager role is responsible for business, analytical, interpersonal, presentation, excel, organizational, microsoft, spanish, clients, insurance.
To write great resume for associate account manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Account Manager Resume

The section contact information is important in your associate account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Account Manager Resume

The section work experience is an essential part of your associate account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate account manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Associate Account Manager resume experience can include:

  • Technical skills:proven computer skills and aptitude for using technology coupled with a willingness to understand the systems and technology
  • Clarly and effectively articulate thoughts and points, as well as use analytical and critical thinking skills
  • Proven track record with strong project management skills
  • Multi-task, prioritize priorities, and manage time effectively
  • Prepares effectively, and researches customers in advance of calls or meetings, to engage effectively in the first contact
  • Strong analytical and problem solving skills and critical thinking

Education on an Associate Account Manager Resume

Make sure to make education a priority on your associate account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Account Manager Resume

When listing skills on your associate account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical associate account manager skills:

  • Strong work ethic, good time-management & multi-tasking skills
  • Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively
  • Strong interpersonal skills to establish and maintain effective business relationships
  • Strong business acumen, with solid financial analytical skills
  • Demonstrated clear and concise communication skills, including adapting
  • Good time-management skills with a problem-solving attitude

List of Typical Experience For an Associate Account Manager Resume


Experience For Associate Account Manager, Direct Resume

  • Strong communication and interpersonal skills. Enjoys working collaboratively in a team environment
  • Excellent interpersonal skills and social competency
  • Professional demeanor with excellent organizational skills and reliability
  • Excellent time management skills and ability to delivery to deadlines
  • Have excellent verbal, written, and interpersonal communication skills

Experience For Sen .associate Account Manager Italian Speaking Resume

  • Excellent communication skills across channels (e.g., phone, email, social, in person)
  • Effective communication to represent Adobe internally and externally Collaborative with multi-cultural teams Reasonably groomed articulation skills
  • Professional demeanor with strong in-person and telephone based verbal skills
  • Be the front line of contact for our advertising customers, utilizing strategic thinking and sales skills to manage customer requests and/or issues
  • Assist account team in providing quality customer service to existing accounts as referenced in the Roles, Responsibilities and Skills Chart
  • Prior Commercial Market Insurance industry experience as an Underwriting Assistant, Rater or Account Manager at either a company or agency
  • Excellent Customer Service capabilities and a strong focus on book of business client satisfaction and client retention results
  • Effectively manage territory, conducting office visits to include: Education on services offered, enhancement and new advances

Experience For Sen Associate Account Manager Spanish Speaking Resume

  • Technical skills / systems knowledge of Word, Excel, PowerPoint, etc. is required
  • Technical skills / systems knowledge (e.g. Partner Workstation) is required
  • Developing and building strong relationship with new and assigned fragmented customers through proactive business activities with appropriate distributor
  • Supporting overall client satisfaction by providing a positive customer service experience
  • Facilitating senior team sign-offs on deliverables prior to launch
  • Strong understanding of web marketing and using digital channels to drive KPIs
  • Utilize VEEVA to demonstrate proficiency in Account planning, forecasting, data analysis

Experience For Associate Account Manager Enhancements Resume

  • Experience with CPM, CPD, vCPM and CPE buying models as well as behavioral and re-targeting layers
  • Analyze data across all markets and provide reporting to the Client Experience team while helping turn that data into useful information for clients
  • Solid understanding of account management and able to articulate a strategic approach to account planning
  • Able to demonstrate an interest and knowledge in digital publishing and the advertising technology landscapes
  • Account Planning. Understanding client’s structures/businesses and the way they operate
  • O BS/BA and 1- 2 years experience in a client facing service role required
  • Recent experience selling solutions to large enterprises
  • BS/BA and 1- 2 years experience in a client facing role required
  • Demonstrate a thoughtful understanding of the client’s brand, key competitive set and communication plan to remain relevant in real time

Experience For Associate Account Manager, ECS Resume

  • Good understanding of client business
  • Strong attention to detail and a critical eye for reviewing minute details
  • Experience in an Account Management role or a similar customer-facing role
  • Experience in consulting a portfolio of advertisers
  • Relevant experience, preferably including health communications
  • Insurance experience Illinois property/casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date

Experience For Associate Account Manager, Jostens Resume

  • Experience working with field sales, partners, technical, and operational resources to create sales strategies and execute goals
  • Experience managing account communications through Salesforce |
  • Experience Required: 1 to 2 years experiecne in a client facing role, preferably in the Board & Governance space
  • Functional knowledge of Commercial Lines rating experience
  • Make contact with clients prior to renewal advising of review in process

Experience For Premium Assignment Corp Associate Account Manager Resume

  • Serve as the voice of the client within Express Scripts to drive continuous service improvement and provides support on member experience initiatives
  • Relevant experience in a business to business service relationship
  • Multitask and prioritize based on urgency
  • Customer service experience in the insurance industry
  • Integrity Value - Act Ethically Comply with Applicable Laws, Regulations and Policies Demonstrate Integrity
  • Compassion Value - Focus on Customers Identify and Exceed Customer Expectations Improve the Customer Experience

Experience For German Associate Account Manager, ECS Resume

  • Relationships Value - Act as a Team Player Collaborate with Others Demonstrate Diversity Awareness Learn and Develop
  • Sell to roles such as CEOs, CIOs, CMOs, customer experience professionals, and analyst relations professionals
  • Experience with pharma clients a differentiator
  • Strong organizational and analytical capabilities
  • Ambitious with a strong work ethic and a willingness to learn
  • Demonstrate ability to negotiate and close sales
  • Proven ability to communicate and influence individuals at all levels

Experience For GTP Associate Account Manager Resume

  • Be highly-organized, with an extremely detailed mindset and the ability to multi-task and prioritize your workload to meet specified deadlines
  • Digital experience with a background in marketing analysis, sales planning, yield/pricing
  • Three or more years of experience selling multiple intangible products, ideas, and solutions to business, marketing, and technology leaders
  • Know Your Client. Understanding client’s structures/businesses and the way they operate
  • Prepares and maintains an Implementation Path that outlines the Appropriate Experience (AX) - operational solutions aligned to deliver deal terms
  • Ensure quality service with strong attention to detail
  • Insurance experience Wisconsin property/casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date

Experience For Associate Account Manager Trainee Resume

  • Mastery in developing trusted customer relationships up to C level. Experience working and selling to the Government customers would be an advantage
  • Experience with JDA demand and planogram programs
  • General knowledge of outdoor power equipment and retail experience
  • Experience in sales or commercial insurance
  • Strong client service orientation, a sense of urgency, and the ability to work independently and proactively are critical for this role

List of Typical Skills For an Associate Account Manager Resume


Skills For Associate Account Manager, Direct Resume

  • Excellent communication skills and ability to work in a fast-paced, colaborative environment
  • Able to demonstrate the required analytical skills as well as proficiency in standard Google / Microsoft Office applications (such as Excel)
  • Excellent communication and follow up skills with a keen eye for detail
  • Excellent written and verbal communication skills in both Korea and English are required
  • Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems like WorkFront)
  • Highly motivated individual with excellent communication, execution speed, and follow-up skills
  • Flexibility – ability to work under tight deadlines, ability to handle multiple tasks through prioritization and time management skills
  • Excellent organizational and interpersonal skills both written and verbal

Skills For Sen .associate Account Manager Italian Speaking Resume

  • Strong communication, presentation and proposal skills
  • Good client management and relationship skills
  • Excellent communication skills on the phone and over email
  • Strong Influencing skills to deliver business imperatives
  • Proven experience managing client relationships, achieving revenue goals, and managing personal sales strategies

Skills For Sen Associate Account Manager Spanish Speaking Resume

  • Interest in building negotiation and selling skills
  • Paints a client-centric vision of value by effectively positioning our recommendations and capabilities in the client’s context
  • Relationship building skills in a biotechnology environment
  • Account management/Servicing experience (1-3 years), a background in healthcare Plan Sponsor administration experience is required
  • Effectively utilize sales resources including applications engineers, channel partners & inside sales support
  • Experience in direct sales working with enterprise software solutions, services, or have a solid enterprise sales background
  • Good prioritization of workload, ensuring that all commitments are met
  • Good understanding and effective communication of opportunity/risk within client campaigns

Skills For Associate Account Manager Enhancements Resume

  • Proven ability to develop strong relationship with Home Depot’s merchandisers, replenishment, management & MET teams
  • Demonstrated experience with solution selling in Public Sector
  • Exceptional communication and presentation skills are essential
  • Well-developed IT skills including Word, Excel and PowerPoint
  • A strong interest and desire to work in the commercial environment with strong learning of professional knowledge
  • A strong business sense and proven ability to work within a team to solve problems
  • Experience and demonstrated proficiency in insurance account management role

Skills For Associate Account Manager, ECS Resume

  • Well-developed persuasion and influence skills; persistent and disciplined with client follow up
  • Hindi and Punjabi language skills are required
  • Understands territory geography and prioritizes activities to be cost effective and productive
  • Effectively communicate with internal MTD groups on customer specific needs
  • Computer skills (Word, Excel, Outlook, PowerPoint)
  • Professional communications skills (written and verbal)

Skills For Associate Account Manager, Jostens Resume

  • Exceptional computer skills, proficient in MS Office (Word, Excel, Power Point)
  • Partners with sales analyst to effectively manage the customer product assortment (NPI and core) to serve the customer’s business needs
  • Relationships Value - Communicate Effectively Influence Others Listen Actively Speak and Write Clearly
  • Performance Value - Deliver Quality Results Drive for Results Manage Time Effectively Produce High-Quality Work
  • Exceptional time management skills with the ability to handle multiple projects simultaneously
  • Native level German skills (written and verbal)

Skills For Premium Assignment Corp Associate Account Manager Resume

  • French, Italian or Spanish language skills advantageous
  • Native level Spanish skills (written and verbal)
  • French, Italian or German language skills advantageous
  • Effectively handle inbound inquiries with quality and within established metrics and SLA's
  • Effectively handle all client inquires with quality and within the established SLA's
  • Leading the onboarding experience for new customers to ensure a successful launch

Skills For German Associate Account Manager, ECS Resume

  • Intermediate experience working directly with paid search, display advertising, and social advertising campaign management is required
  • Experience using social media platforms including, but not limited to; Facebook, Twitter, LinkedIn, Google+, and YouTube
  • Achieves detailed understanding of the client’s most important business and talent needs through skillful probing
  • Knowledge of the commercial market, existing relationships and/or a track record of selling into the commercial customers is a strong advantage
  • Ad Sales experience in a media/publishing/broadcasting organization
  • Experience with using data to support decision making
  • Sales experience including strategic selling and negotiation across a wide portfolio of products and service
  • Experience working within a complex technical environment in customer facing role

Skills For GTP Associate Account Manager Resume

  • Demonstrate commitment to team work by supporting Account Manager/Account Executive and Marketer with all aspects of servicing commercial accounts
  • Demonstrated expertise in AFG’s client-facing technology solutions. Resource to others as needed
  • Demonstrates preparedness and credibility- using insight-led sales techniques
  • Assist with the transactional sales campaign through effective planning and teamwork
  • Demonstrate proficiency in teambuilding and conflict management
  • Previous work experience in the media/publishing industry
  • Previous work experience working with sales personnel
  • Excellent working knowledge of GoSystem Tax RS and/or ONESOURCE
  • Combined sales and/or engineering experience

Skills For Associate Account Manager Trainee Resume

  • Solid track record for achieving targets in high paced environment
  • Manage cross-functional teams with experience in working in matrix organizations
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office, EXCEL, EPIC and ACS2000 Rate
  • End to end customer set up experience with a general understanding of holistic program design & innerworkings
  • Experience in a sales support, client services or sales support, account management, relationship management or other related client-facing position
  • Begin to act in a consultative manner by making recommendations to clients based on solid data findings

List of Typical Responsibilities For an Associate Account Manager Resume


Responsibilities For Associate Account Manager, Direct Resume

  • Completion and or evidence of skills as outlined above
  • Account management experience, preferably with an online company; travel industry experience in India or other South Asian regions highly regarded
  • Coordinate availability of products for skilled nursing facilities/nursing homes through customer champions and provided sales collaterals
  • In service appropriate personnel in skilled nursing facilities/nursing homes to educate end users on the clinical benefits of Smith & Nephew products
  • KYC. Understanding client’s structures/businesses and the way they operate

Responsibilities For Sen .associate Account Manager Italian Speaking Resume

  • Proven expertise in the online advertising industry including terminology and mechanics in Video, Mobile, Social, Native and Gaming App platforms
  • Account Management or Sales experience in an online advertising organization required
  • Client facing experience in the financial services industry
  • Account management/Servicing experience (1-3 years)
  • Build strong relationships with tour and attraction suppliers, DMOs, and tourism bureaus
  • Retain supply, secure inventory, and develop new local experiences in secondary destinations
  • Act as a conduit for account priority communication, and engage the cross-functional team to drive business results

Responsibilities For Sen Associate Account Manager Spanish Speaking Resume

  • Demonstrates initiative, energy and drive to succeed
  • Experience with digital ad systems (ex. Freewheel)
  • Developing, managing, and nurturing relationships with accounts, increasing their affinity for West products, adding new contracts, and likelihood of renewals
  • Developing and maintaining up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
  • Attending / facilitating internal and/or external meetings and training sessions as necessary
  • Identifying trends or patterns and communicating those to the appropriate technical or product resource
  • Understanding of mobile advertising
  • Contributing to team sales billing and bookings quotas

Responsibilities For Associate Account Manager Enhancements Resume

  • Communicating value proposition to existing accounts
  • Referring to consultant write-ups, create and assist clients in executing statement of work documents for all types of client projects
  • Managing and understanding the strategy and key drivers for each plan sponsor and manage these to achieve success
  • Helping out in marketing outreach
  • Working closely with one or more Senior Account Managers in mentee/support capacity for on-going campaigns
  • Creating and managing project timelines in digital project management system - WorkFront – with the oversight and support of Senior Account Manager
  • Developing an understanding of revenue delivery and goals by team
  • Leading daily internal Med Legal routing call to determine status and readiness of Med Legal submissions

Responsibilities For Associate Account Manager, ECS Resume

  • Translating client needs and expectations clearly across internal development teams
  • Working knowledge of a variety of 3rd party ad servers and UIs: DoubleClick (XSM and DFP), SalesForce, Site Analytics Tools, Social APIs, etc., required
  • Working knowledge of rich media vendors desirable
  • Positioning Cisco and Data Center solutions to large Commercial clientele
  • Willing to work in commission based compensation plan
  • Facilitating conference calls with the clients, and or other Visa resources as necessary
  • Working knowledge of French would be considered an asset

Responsibilities For Associate Account Manager, Jostens Resume

  • Tracking and entering information into multiple automated computer systems
  • Setting up proposal templates
  • Managing the relationship with and service of designated accounts
  • Supporting the sales process in renewals and upsell opportunities
  • Identifying opportunities to grow the West portfolio of products
  • Monitoring account satisfaction and identify customer problems; coordinate with West Customer Engagement to remedy situations
  • Resolves customer concerns through accurate and timely investigation developing solutions, implementing and executing solutions

Responsibilities For Premium Assignment Corp Associate Account Manager Resume

  • Adds customer value by developing a thorough understanding of the business and selling the breadth and depth of product and service offerings
  • Trials management and follow ups. Engaging with clients during the trial process and leasing with the support teams
  • Prepare quotes, orders, and maintain pricing information, while handling payment issues according to owners’ financial status
  • Facilitate purchasing process by researching product information, pricing or order/shipment status
  • Understand the changing business and technology issues and needs facing our client base
  • Develop knowledge and help account leads to contribute to client’s digital marketing strategy and thinking

Responsibilities For German Associate Account Manager, ECS Resume

  • Someone who is conversant in leading-edge marketing, technology, and business technology trends
  • Conducts superior product evaluations and in-servicing resulting in expanded customer utilization
  • Helps drive and expand existing business to include broadening application of ATS
  • Responsible for promoting and selling a variety of flavor and delivery systems to various customer(s)
  • Act as a subject matter expert for clients and new associates by providing technical expertise, guidance and training as needed
  • Serves as liaison between client servicing and operations as it relates to cash and trade processing

Responsibilities For GTP Associate Account Manager Resume

  • Knowledge of leasing, business operating structures and contract law
  • Provide customer service by assisting members in the procurement and staging of product delivery
  • Proactively contacting clients upon notification of problem resolution and confirming that the issue has been resolved to the client's satisfaction
  • Strategic Planning & Presentation: Work directly with a Senior Account Manager to support the following activities
  • Strategic Planning & Presentation: With support from a Senior Account Manager work directly to support the following activities
  • Collaborate and share clients’ needs to Sales and Marketing counterparts by understanding individual client success milestones

Responsibilities For Associate Account Manager Trainee Resume

  • Generate incremental revenue from existing clients by selling Forrester products
  • A special capacity for connecting with clients and developing real relationships
  • Coordinate consulting calls for the purpose of scoping projects
  • Approve and provide pricing for any change order requests on existing orders not yet produced
  • Act as a liaison between engineering and customer. Organize direct communication between inside engineering support and customer as needed
  • Monitor and evaluate results and performance metrics across major search engines and internal buying accounts

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