Associate Account Director Resume Sample

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Manley Windler
79328 Turner Stravenue,  Houston,  TX
+1 (555) 201 9820

Work Experience


Associate Account Director
01/2016 - PRESENT
Chicago, IL
  • Meet regularly with key brokers to review information specific to their client base and their overall relationship with Eze Software Group
  • Co-leads strategic direction of account and proactively solves client’s business challenges
  • Serve as the key point of contact for the execution of the client’s loyalty program
  • Provide strategic leadership by keeping current on the industry and technology trends affecting the client’s business
  • Identify and implement “best practise’ research techniques
  • Staff focus (10%
  • Customer focus (20%)
  • Manage and lead agency resources in order to meet our clients’ marketing needs
  • Client Leadership
Account to Report Associate Director
06/2010 - 08/2015
Dallas, TX
  • New business development amongst existing clients and identifying/beginning to develop new business opportunities outside the existing client base
  • Business Leadership
  • Assists with management of staff including
  • Conducting performance evaluations
  • Monitoring of progress of staff under their management
  • Overall quality and profitability of the services provided to his/her clients, with minimal supervision from Account Director or Group Account Director
  • Management of revenue budgets set for those clients, in collaboration with the AD, GAD or MD
  • Thought Leadership
Associate Account Management Director
12/2007 - 01/2010
Boston, MA
  • Anchor proposals (RFP response, pro-active and tactical staffing) and present Cognizant’s solutions to Client leadership
  • Identify and Investigate potential value-add opportunities by maintaining close ties with client business leaders, determining key stakeholders and developing a solid understanding of the client’s business/future plans
  • Demonstrate full operational responsibility for the AtR function to ensure all deliverables are successfully achieved, including operational performance, people management and development, and adhering to compliance requirements together with supporting and implementing on transformation requirements
  • Understand the functionality, interfaces, and interdependencies of MSD’s financial processes and systems; ensure the existence of adequate internal controls
  • Monitor the RDC – Europe’s performance against pre-defined AtR-related SOPs and performance metrics; assure root cause analysis of errors and non-compliant invoices have been performed and corrective actions have been implemented
  • Manage RDC – Europe’s relationships with local and global vendors overseeing governance with our outsourced BPO provider, proactively partnering as appropriate
  • Oversee goal setting, sharing of best practices, workload balancing, teambuilding, professional development, and general operating parameters of the RDC – Europe AtR function

Education


Oklahoma State University - Tulsa
2001 - 2006
Bachelor's Degree in Marketing

Professional Skills


  • Strong organizational and interpersonal skills with the ability to handle multiple priorities
  • Excellent written, verbal and presentation skills in English – comfortable in developing and presenting ideas to clients and managing client expectations
  • Possess strong leadership and communication skills including the ability to foster dialogue among internal groups and clients
  • Related industry experience in media, preferably strategy or activation experience, agency or direct marketing experience
  • Excellent communication skills, including but not limited to
  • Excellent/professional written and oral communication skills
  • Confident and clear communicator with strong presentation skills

How to write Associate Account Director Resume

Associate Account Director role is responsible for clients, integration, leadership, finance, training, reporting, design, research, digital, travel.
To write great resume for associate account director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Account Director Resume

The section contact information is important in your associate account director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Account Director Resume

The section work experience is an essential part of your associate account director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate account director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate account director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Associate Account Director resume experience can include:

  • Strong leadership skills both internally and client facing
  • Sound decision making skills based in agency, client, and industry knowledge
  • A proven track record of excellent client service, successful digital campaigns and winning new business
  • Detail oriented, great communication skills, positive attitude, and a passion for beauty
  • Extensive experience developing and executing integrated marketing, relationship and expansion plans
  • Marketing/advertising experience including some in an agency environment

Education on an Associate Account Director Resume

Make sure to make education a priority on your associate account director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate account director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Account Director Resume

When listing skills on your associate account director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical associate account director skills:

  • Making good and solid commercial decisions (resourcing, skills, proposals, client building, pricing, costing, training)
  • Proven ability to orchestrate programs across multiple platforms; experience in delivering integrated social marketing campaigns
  • Prior experience in working remotely and managing frequent travel schedule
  • Effectively driving project timelines and deliverables across a multidisciplinary team
  • Strong marketing (research) knowledge – at least 5 to 10 years’ experience
  • Confident sales/ negotiation/ persuasion skills

List of Typical Experience For an Associate Account Director Resume

1

Experience For Account to Report Associate Director Resume

  • Effectively manage and develop staff members, inspiring them to consistently strive to take the business to the next level and never stand for the status quo
  • Demonstrates a core understanding of relationship marketing tools and techniques
  • Owns client relationship(s) for a specific LOB, small/medium size account, or strong #2 on larger businesses
  • Digital sales/account management experience
  • Growing business for specified beauty accounts as part of a high performing team
  • Management of marketing campaigns, executions and budgets
  • Act as subject matter expert for internal teams on product enhancements and scalable reporting needs
2

Experience For Associate Director, Scientific Account Heor Resume

  • Exposure to direct marketing analytics
  • Strategic thinking in the development of distribution channel programs and management of day to day business
  • Assures cross-department teams are aligned & providing strategic deliverables to the client
  • Creates, maintains & regularly updates forecasting as primary owner of partnership with finance
  • Brings his/her own POV to the table, yet uses active listening to guide the team and the client to the correct path
  • Maintain the “big picture” for projects and client requirements ensuring that related deliverables are managed appropriately
  • Attend sales, strategy, status, project kickoff, and other client meetings. Help clients understand the importance of the brand and marketing objectives
  • Appropriately balance client and business needs, marketing standards, and brand identity
3

Experience For Associate Account Management Director Resume

  • Work with the manager and extended team to develop departmental standard operating procedures, workflows and enhanced infrastructure
  • Identify and builds rapport with decision makers or influencers in the company
  • Masters and maintains vast knowledge of client’s business and challenges for team
  • Competitive Reports (annual, weekly, monthly, film specific reviews)
  • Consumer Research and Media Landscape Reports (in conjunction with dedicated research team)
  • Helps lead and contribute to overall process efficiencies
  • Manages the day-to-day work of team
  • Ensures overall accuracy with client budgets, investments and overall execution of media campaigns
4

Experience For Associate Account Director, Paid Search Resume

  • Help Supervisors to evaluate bigger partnerships and sponsorship opportunities
  • Proficient in MS Office with an emphasis on Excel, Apple Keynote, Nielsen, R/F Reports, IMS Suite, Kantar, MRI, and Simmons
  • Serves as direct point of contact for all aligned-client projects and recommends and advises clients on options and capabilities utilizing marketing best practices and channel knowledge
  • Understand clients’ products, audiences and business objectives and ensures they are applied to client products; collaborates with designers and writers to ensure product delivers on client promises
  • Reviews products for quality, consistency, accuracy, and advancement of the visual and verbal brand in design reviews, and ensures that consistent image/message is conveyed across the client’s products
  • Attends sales, strategy, status, project kickoff, and other client meetings. Helps client understand the importance of the brand and marketing objectives
  • Establishing regular contact with customers to ensure their needs are met, working with Digital Account Manager throughout execution and measuring progress to proactively address issues and develop solutions
  • Build strong rapport, new and existing clients
  • Upselling and renewal of current campaigns/clients with new, innovative, on-strategy ideas that focus on retention and strategic growth opportunities
5

Experience For Associate Director, Account Analytics Resume

  • Collaborating with Industry, Video, Data and Experiences teams to develop and identify new and “out of the box” creative solutions to engage existing client objectives as well as drive new business
  • Providing accurate and timely business reporting, revenue estimates/projections, and market analysis with the goal of developing and managing short and long-term account plans
  • Acts as account lead on key clients; ensures media strategies and deliverables meet or exceed the strategic requirements of the client, add value, and meet internal and client standards
  • Guides the development and execution of innovative media strategies and programs
  • Maintains ultimate accountability for the quality of all media deliverables for assigned business. Creates thought leadership. Develops and maintains media relationships
  • Serves as media and client lead on pitches; organizes pitch team beyond media, and responsible for overall presentation
  • Owns senior client relationships (mid-size clients) or shares responsibility with VP, CP or CP (large-size clients). Runs day-to-day operations of the accounts
6

Experience For Associate Director Account Manager RCG Resume

  • Shares responsibility for 100% client retention by working with the leadership team to maintaining mid to senior level relationships allowing us to: proactively identify client risks or opportunities and managing client teams to effectively respond to these client needs
  • Manages $2 - 5MM+ in fee across one large or a few small to mid-sized
  • Develop long-term relationships with strategic clients
  • Qualify leads and close new business
  • Accountability:Hold yourself and others to a very high standard of professionalism and product
7

Experience For Associate Director, Sellside Account Manager Resume

  • Devil is in the detail: Stickler for detail and demanded the same of your team. Cast the final eye over all plans and proposals before they are shared with the client
  • Leadership: Stewarding of UK planning team on Bel (50%) and McCormick (Schwartz) (50%) reporting to Business Directors and supported by a combination of Managers and one Senior Executive on each account
  • Nurture: Provide motivation and education to help your direct reports achieve their full potential and provoke their professional growth
  • Financial Management and Business Acumen
  • Client Development & Management
  • People Development & Management
  • Responsibility for leading strategic development and implementation across all paid owned, and earned channels, including a forensic knowledge of and enthusiasm for digital
  • Participates with lead agency in development of annual CRM marketing plan for assigned client business, defining scope and resources needed to fulfill recommendation while exploring incremental activities to grow client and agency business
  • Lead the internal agency team(s) on assigned projects
8

Experience For Associate Account Director Resume

  • Aid in the development of new opportunities for growth and prepare management presentations for revie
  • Keeps well informed on all client activities, enabling anticipation of issues/concerns (internal or external) or client dissatisfaction and takes steps to remedy any such situation
  • Guides, advises, assists, and stimulates the Account Management staff in developing and presenting new project briefs and in activating the projects accepted by Clients
  • Partners closely with the Analytics team in delivering business cases and campaign reporting with insight and excellence
  • BA in advertising, marketing or related field
9

Experience For Account to Report Associate Director Resume

  • Leads the development of annual "Year-in-Review" analysis of past year marketing activities
  • Work in a fast paced, dynamic environment managing the expectation of many stakeholders
  • Think strategically about the assigned client’s business
  • Develop/mentor junior talent
  • Ownership of the client’s strategy and communications - Develop and present digital strategies for clients
10

Experience For Associate Director, Scientific Account Heor Resume

  • Management of P&L and all finances for each assigned account
  • Team Support & Leadership – lead a team of Executives and Managers, educate and develop them
  • Arbitrate/help solve client problems
  • A champion of social and digital with the client and particularly within new business pitches. Collaboration with Newsroom, ensuring seamless process and flawless executions
  • Work within a team of analytics professionals who provide performance measurement and actionable insights around program optimization to marketers
  • Collaborate with internal teams and marketers to help identify and develop program solutions that meet identified marketing objectives via custom analysis and data-driven insights

List of Typical Skills For an Associate Account Director Resume

1

Skills For Account to Report Associate Director Resume

  • Experience of leading and developing a team
  • Experience coaching and mentoring junior team members in growth
  • Holistic media experience across the strategy, planning and optimization
  • Experience managing a brand’s portfolios and product initiatives
  • Experience in digital marketing, agency and social platforms
  • Agency experience with digital communications, social media strategy and execution, and a variety of digital marketing techniques
  • Ideally experience in consumer brand marketing
  • Relevant market research experience in a research agency, client company, or management or marketing consultancy
2

Skills For Associate Director, Scientific Account Heor Resume

  • Relevant market research experience in a research agency, client company, or management or marketing consultancy
  • Proven campaign/account success with managing integrated budgets $12mm+
  • Strong background in broadcast media planning
  • Demonstrate financial acumen across standard business accounting/finance documents such as income statements, balance sheets, and sales reports
  • Proven in developing and landing actionable insights for the clients the organisation
  • Strong knowledge of marketing, research and the TNS offer
  • Relevant experience in marketing or advertising
  • Preferably 6+ (at least 5+) years’ relevant market research experience in a research agency, client company, or management or marketing consultancy
3

Skills For Associate Account Management Director Resume

  • Management and supervisory experience required, preferably in a shared service environment
  • Experience in emerging digital marketing platforms (mobile, digital signage, innovative digital solutions, social media)
  • Preferably with agency background/experience
  • Demonstrated ability to strengthen strategic relationships
  • Strong knowledge level of Paid Search, Display and DMP channels
  • Maintains strong, professional relationships with the clients and vendor community
  • Maintain strong partnership with client counterparts and lead agency counterparts acting as their trusted advisor
  • Effective at results reporting
4

Skills For Associate Account Director, Paid Search Resume

  • Ensures that the resources of the Account Management group are deployed with continued maximum effectiveness in the best interest of the clients
  • Closely monitors team hours for maximum effectiveness
  • A wealth of industry knowledge including current trends distribution network experience and business philosophies
  • Experience with media driven accounts
  • Direct mail/email experience
  • Identifying, cultivating, and maintaining relationships with key media/advertising decision-makers at all levels to generate revenue growth
  • Growing and building a high performing, self-motivated team of researchers
  • Working with media owners, creative agencies and other partners to deliver inspiring launch ideas and award winning work
5

Skills For Associate Director, Account Analytics Resume

  • Brainstorming/ideating - Creatively develop and create strategic programming
  • Identifying business development opportunities for TODAY Ogilvy & Mather with new or existing clients and leading our response efforts
  • Working with the internal team, provide program overview information as needed; slide presentations, briefing documents, deployment reports, metrics, etc
  • Managing budgets and quarterly client financial reporting
  • Representing the agency on copy-review meetings
6

Skills For Associate Director Account Manager RCG Resume

  • Provide thought leadership, impacting/contributing to client’s way of doing business on an ongoing basis
  • Actively living and breathing the company values and inspiring the CS team to be the best they can be
  • Serves as senior media expert, providing departmental leadership and increasing visibility of media practice while also demonstrating leadership on key clients
  • Provides clients with appropriate & professional counsel while coaching, mentoring & training the account team
  • Solution-based thinking – leading to quick problem/crisis resolutio
  • Engages clients on a regular basis to manage expectations regarding timing and deployment, and communicate high-level success measurements
7

Skills For Associate Director, Sellside Account Manager Resume

  • Provide on-going support to client’s and their initiatives including
  • Proposal, Design, costing & Sampling
  • Support the BD in managing the P&L and diversifying revenue streams
  • Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business
  • Collaborate and manage a large quantity of projects on an ongoing basis
  • Knowledge of and passion for the social media landscape, newest innovations, most popular platforms and trusted online marketing tools is required
  • Industry reputation: we are the world's largest creative staffing firm
8

Skills For Associate Account Director Resume

  • Thorough understanding of FDA, PhRMA, OIG, and ACCME guidelines as they relate to HEOR and Medical Affairs
  • Leads/participates in client strategy development and understands key points around attribution, media opportunities and testing initiatives
  • Provides strategic counsel for Supervisors on the implementation, planning process and analysis across multiple campaigns
  • Champion Social in Myanmar and generate new business ideas and opportunities with existing and new clients
  • Participates in and contributes to overall planning process
  • Account Management staff and other strategic partners across departments (e.g., Marketing
  • Intelligence, Strategy & Insights, Interactive Strategy, etc.) to identify marketing opportunities-
  • Act as a change agent/impact player from both an internal and external perspective – contributing to both client and agency performance
9

Skills For Account to Report Associate Director Resume

  • Develop annual business plan, setting short- and long-term strategic course for growth of assigned business
  • Travel domestically and internationally for business meetings, workshops and leadership meetings as needed
  • Familiarity with SEO, SEM and other media channels and how to plan and activate in all digital channels
  • Working with a DCE, maintains shared responsibility for the quality and integrity of all agency products delivered to assigned clients; resulting in the cultivation of client loyalty and retention
  • Serve as a client’s day-to-day liaison, working closely with the client and the client’s internal teams to launch programs into market
  • Ensuring program managers are communicating all project plans, project plans are up-to-date, and teammates are aware of next steps (daily/weekly planning across projects)
  • Have a thorough understanding of the client business and market
  • Responsible for delivering business excellence
  • To gain trusted advisor status with all clients by engaging clients with passion and confidence
10

Skills For Associate Director, Scientific Account Heor Resume

  • High level of business/client understanding and insight
  • Responsible for clear and accurate reports, presentations and Proposals and Actively listen and communicate openly with clients and internal teams
  • Innovative and flexible approach
  • Serve as initial point of contact for all aligned client projects and recommend and advise clients on options and capabilities utilizing marketing best practices and channel knowledge
  • Using a thorough understanding of the social landscape, partner with clients to enhance creative brief quality and identify key messages

List of Typical Responsibilities For an Associate Account Director Resume

1

Responsibilities For Account to Report Associate Director Resume

  • Successful history of meeting and exceeding goals for video, data, branded content, social, and programmatic
  • Mentors through team meetings & individual coaching with direct reports
  • Translate complex concepts into meaningful data-driven stories that resonate with marketers and highlight Conversant’s value proposition
  • Development of POVS on methods to address different measurement needs
  • Ensures agency deliverables meet client’s strategy and are cohesive with client goals and objectives
  • Reviews program results, research findings, segmentation data, competitive activity, etc., with
  • Utilizes analytic financial principles to refine program strategy (e.g., root cause analysis, yield/loss, allowable spend, etc.) as appropriate Client Relations
  • Acts as primary client contact on day-to-day program development and execution
  • Ensures client needs and deliverables are met on time and on budget in relation to all programs
2

Responsibilities For Associate Director, Scientific Account Heor Resume

  • Proactively solicits client feedback regarding agency performance and whether agency is meeting expectations. Alerts account leader(s) of client feedback results Works with account leader(s) on sell-in for new project ideas to client and utilizes additional agency and network resources
  • Works with account leader(s) to manage client expectations
  • Build strong relationships with both client and retailer while working closely with cross-functional teams including consumer marketing, trade development, operations, merchandising, and category managers, directors and buyers
  • Owns client relationship and serves at Trusted Advisor. Directs (versus manages) the account/business
  • Takes the lead as “Career Manager” for direct reports, outlining expectations, career paths, and developing training/coaching opportunities to develop future agency leaders
3

Responsibilities For Associate Account Management Director Resume

  • Proactively networks and recommends/recruits new talent to the agency
  • Strategically guides both the client & the account team to ensure a successful relationship
  • Recommends company-wide improvements and innovation
  • Assists team leads in all facets necessary
  • Ensures channel integration
4

Responsibilities For Associate Account Director, Paid Search Resume

  • Communication & leadership
  • St Louis, MO – AD level
  • The ability to work across a matrix environment, long hallways and thrive in an entrepreneurial and results-oriented culture
  • Directs (versus manages) their account/business –
  • Seasoned Account Supervisor that has demonstrated they can replicate success in multiple situations, with various client groups, and/or over extended periods of time
  • Takes the lead as “Career Manager” for their direct reports, outlining expectations, career path, and developing training/coaching opportunities to develop future agency leaders; proactively networks and recommends/recruits new talent to the agency
  • Cultivates, enhances director-level client relationship(s) demonstrating a deep, intimate, trusted partnership
5

Responsibilities For Associate Director, Account Analytics Resume

  • Collaborative, yet able to work independently when needed
  • Present clear concise thoughts in front of clients
  • A strong digital marketing background with a solid understanding of digital/social media; experience in online strategy development (for websites and online marketing) is critical
  • Work/life balance: we say it, we mean it!
  • Generous benefits package: medical, vision and dental benefits, generous 401(k), FSA, tuition reimbursement, paid sick/vacation time, and more
  • As a thought leader in social, provide strategic counsel and develop a “trusted advisor” relationship with clients
  • For Tier 1 projects involving multiple components, assist in strategic development, help prepare cost/time estimates, monitor “big picture” progress, and track major milestones and actual costs against estimates
6

Responsibilities For Associate Director Account Manager RCG Resume

  • Serve as the voice within the creative studio for the client and facilitate client interaction with the designers and writers as appropriate. Ensure the creative team understands client requirements and perspectives and the final output aligns as appropriate
  • Understand clients’ products, audiences and business objectives and ensure they are applied to client products; collaborate with designers and writers to ensure product delivers on client promises
  • Review products for quality, consistency, accuracy, and advancement of the visual and verbal brand in design reviews, and ensure that consistent image/message is conveyed across the client’s products
  • Involve direct supervisor as appropriate and alerts them to potential challenges and opportunities for the Creative Services team
  • Clear, concise writer
  • Analysis & Insights
  • Assume responsibility for maintaining and growing account volume as appropriate, including: generating new business (e.g., converting current external agency work to the in-house team); recommending new products and updating standard offerings; building strong client relationships; resolving conflicts; improving communication; and ensuring client satisfaction

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