Analyst, System Resume Sample

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Lawrence Brekke
3173 Kariane Parks,  San Francisco, CA
+1 (555) 719 5915

Work Experience

System Analyst / Assistant Manager
03/2016 - PRESENT
Chicago, IL
  • Understanding the Business: understands how each element of the value chain related to one’s area of responsibility and how each contributes to his or her unit’s business results. Maintains an understanding of our system’s strengths, weaknesses, government and regulatory issues, political environment and local economics, and how they impact the business
  • Understanding of financial statements (P&L, balance Sheet, Cash Flow) and tools (NPV, IRR, Payback, Economic Profit, ROIC)
  • Advance Microsoft Office user, with special emphasis in Excel and Access
  • Database and computer systems experience
  • Serve as project lead for system initiatives related to the InfoEd Global system
  • Drive effective quality checks and proactively identify any issues. Wherever applicable fix the same and as needed, partner with stakeholders to drive issue resolution
  • Developers within UIS, Oracle Support, HCM, and Financials
  • Employee Services Staff
Dhts System Analyst
08/2011 - 11/2015
Phoenix, AZ
  • Have a customer focus and view the product from the big picture/customer experience
  • Self-motivated with the ability to work well both in groups and independently
  • Plan and estimate own work and manage to the plan
  • Escalate appropriately and utilize resources effectively
  • Senior SE Analyst, Region Finance Manager (advisory/problem solving, brain storming) (receive guidance, supervision, coaching),
  • Maintenance and administration of Patelco’s Loan Origination Systems
  • Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures
  • Experience creating, supporting and maintaining functional systems and data
Junior System Analyst
11/2004 - 07/2011
Philadelphia, PA
  • Good understanding of Linux (Red Hat Enterprise Linux) operating system and other open source technologies
  • Experience with an enterprise IT ticket system and processes (change management, incident management, problem management)
  • Infrastructure support experience (Storage, Backup, server hosting - Windows and/or Unix)
  • Currently Reside in or willing to relocate to Sacramento, CA
  • Participate in creating, modifying and executing new processes related to the operating systems to improve efficiencies related to all areas of the business
  • Prioritize multiple projects and manage time efficiently in order to meet established deadlines while demonstrating an appreciation for accuracy and service
  • Possess strong communication, problem solving, and process management skills


Westfield State University
1998 - 2003
Bachelor's Degree in Computer Science

Professional Skills

  • Strong customer service skills, strong interpersonal skills, excellent time management skills, strong documentation skills, advanced technical skills
  • Strong organizational skills – able to handle multiple tasks with varying priorities
  • Strong Team player – able to manage their own workload and good vertical reporting skills to Senior Management
  • Effectively communicate with team members and up to division leaders using verbal, written and presentations skills
  • Demonstrated experience in System hardware testing using oscilloscope, power supplies , frequency generators
  • Influence colleagues within the organization by using effective communication and presentation skills
  • Prior experience with implementing a FE/BE database via MS Access

How to write Analyst, System Resume

Analyst, System role is responsible for interpersonal, finance, credit, training, integration, database, procurement, security, telecommunications, java.
To write great resume for analyst, system job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Analyst, System Resume

The section contact information is important in your analyst, system resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Analyst, System Resume

The section work experience is an essential part of your analyst, system resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst, system responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst, system position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Analyst, System resume experience can include:

  • Result-oriented team player with attention to detail, good organization skills, and comfortable working in a fast-paced environment
  • Communicate issues effectively to team members and management (including warm handoffs to first shift Hosting team members)
  • Business systems analysis skills to drive functional systems in collaboration with IS resources
  • Reviewing and analyzing the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Experience in driving and/or championing process redesign and improvements
  • Demonstrates adaptability in analyzing new ideas and making recommendations

Education on an Analyst, System Resume

Make sure to make education a priority on your analyst, system resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst, system experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Analyst, System Resume

When listing skills on your analyst, system resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical analyst, system skills:

  • Proven ability to demonstrate good stakeholder management/delivery to the business
  • Solid communication skills with an ability to convey results, explain issues, drive resolution and develop requirements
  • Troubleshooting skills primarily investigating and explaining trends and variances
  • Microcomputer skills (including Windows 2000, XP, and 7)
  • Demonstrated experience project managing BI project implementations such as dashboards and reports from start to finish
  • Prior experience with Murex and Murex Limit Control

List of Typical Experience For an Analyst, System Resume


Experience For Dhts System Analyst Resume

  • Strong ability to help our clients write test scripts and conduct unit testing, integration testing and user acceptance testing is required
  • Drive strategic projects and initiatives aimed at improving cost effectiveness and reliability of the Unix/Linux service
  • Craft, innovate & execute data extraction, consolidation and reporting processes to enable data transparency across various ERP systems
  • Triage technical problems quickly and make effective decisions for maintaining maximum up-time for Salesforce and Telephony systems
  • Experience of working in an international work environment
  • The ability to multi-task and work independently and with leader to prioritize assigned tasks / projects
  • Proven ability to be a functional lead on enhancement sized, complex efforts
  • Professional presentation experience or training
  • Total of 2+ years of IT experience

Experience For System Test Analyst Resume

  • Building and maintaining quality dashboards and/or radiators displaying quality Key Performance Indicators (KPI’s)
  • Meeting or exceeding all defined target goals and milestone dates for the project in order to ensure its overall success
  • Working knowledge of Microsoft Office tools, SQL, HTML, VBA and other firm data extraction/visualization tools
  • Working knowledge of network security technologies (Firewalls, VPN,
  • Working knowledge of DNS, DHCP and IP protocols
  • Assist monitoring team with automated system monitoring and reporting as needed (Nagios, Netcool, etc)
  • Develop an in-depth understanding of Reader’s Choice, including user administration and system configurations

Experience For Junior System Analyst Resume

  • Work with test analysts to ensure understanding of requirements and that testing is appropriate
  • A deep understanding of Automated Testing, Java and Python
  • In a business setting working as a Business Analyst or Developer, preferably with Qlik applications
  • Execute pre-existing project plans and create new project plans and work multiple moderately complex efforts concurrently
  • Assist in training junior level personnel in technical complexities of assigned work
  • Responsible for providing progress, activities and status on integration projects
  • When necessary. Provide development assistance to technical team building financial interface

Experience For Analyst, System Entry Resume

  • Take ownership of accuracy of information provided as it forms a key input to senior management decision-making
  • Analyse existing systems and business models
  • Engage partners and customers to align strategies and roadmap and drive migrations to standard offering
  • Participate in documenting policies and procedures and changes made to the Windows environment
  • Perform administrative tasks such as time cards, training, and out of office requests as requested and on time
  • Build & maintain dashboards to support the global S&OP planning process
  • Create end user training material and be the first point of contact in case of questions

Experience For Computerized Maintenance Management System Systems Analyst Resume

  • Support ad-hoc analytics to enable informed decision-making
  • Support business process automation and process mapping projects
  • Responsible for Salesforce unit and systems testing for new enhancements and system integration
  • Verification of Medical Device according to the system requirement/ Protocols of the features
  • Continuity and Disaster Recovery Plans to be consistent with Duke Medicine policies and standards regarding security and HIPAA compliance
  • Capable of finding sustainable solutions to problems
  • Communicate with different levels within the organization including interaction with IT professionals
  • Advanced knowledge of SQL Queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSiS)
  • Summarize measurement information and concepts and clearly communicate to divisional leadership

Experience For Ccb-system Analyst Resume

  • Formulate, define and documents the functional system specifications
  • Accountability for the construction (system analysis, configuration, and quality) of Aon Hewitt’s proprietary benefits system for Health and Welfare delivery
  • This role requires both service management skills and broad technical skills - very similar to a technical account manager. The specialist owns all incidents and is required to develop and communicate complex technical solutions directly to the client, often at the executive level
  • Work closely with customers on executing their integration testing from initial execution to testing signoff
  • Lead cross functional teams on integrating multiple clients with the Trade Payables Invoice Discounting application
  • Work in a team environment to deliver technical design, implementations and documentation for integration projects
  • Meet with customers to understand functional and technical requirements, document findings, resolve issues and provide education when required
  • Work across domain areas to resolve complex integration issues

Experience For Insider Threat System Analyst Resume

  • Provide Technical guidance on data requirements needed to build interface
  • Resolve configuration and functional business issues across the various integration points
  • Interact with system users to translate their requirements into systems, hardware, and software requirements and design
  • Participate in the development of test strategies
  • Assist the system specific development teams with loading of software baselines on current and future hardware, provide assistance with security hardening on support of the RMF process
  • Provide IaaS and PaaS support for the CHARCS system development organization
  • Participate in cross-functional teams security harden and debug system issues across the infrastructure
  • Participate in the design of appropriate software solutions
  • Take part in test activities to ensure the delivered solution matches the given requirements

Experience For Linux System Analyst Resume

  • Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
  • Plan and work flexibly to deadlines
  • Support Citrix Presentation Server / XenApp Infrastructure Servers, with load management/balancing, monitoring, problem resolution,enhancements, and capacity planning
  • Support remote users through the Citrix Secure Gateway, Cisco VPN, and dedicated links
  • Work collaboratively with Service Delivery, technical and application teams and vendors to provide Tier 2 technical consultation on troubleshooting, support, and integration (when applicable) of Epic Citrix environment with current Duke Medicine virtualization solutions

Experience For System Integrations Analyst Resume

  • Evaluate gaps between strategies and operations to implement process improvements in all aspects of systems implementations and workflows, identifying standard procedures, optimizations, automation, and improvements; then promoting them through coaching and training
  • Analyze existing systems management tools and procedures, and when applicable leverage or integrate into the current Tivoli Framework and Citrix environment
  • Develop and keep accurate documentation of workflows and tasks for project, current processes, standards and baselines across enterprise environments generating status updates of assigned projects and problems. Adhere to all IT and department policy, processes and procedures
  • Serve as technical escalation in Service Operations Tier 2 for Duke Medicine Epic Ambulatory Citrix issues; supporting both application and operational teams through systems analysis, diagnosis, troubleshooting, performance analysis and resolution
  • Effectively communicate with business areas and IT personnel to implement, support, and monitor defined applications
  • Research and evaluate alternatives in order to recommend the most efficient and cost effective fixes that meet business requirements and IT standards
  • Demonstrated ability to work collaboratively and manage small to medium scale projects or initiatives

Experience For Charcs System Analyst Resume

  • Identify opportunities for improving support processes and tools for the Linux service
  • Participate in an on-call rotation that provides 24x7x365 coverage of mission critical systems
  • Maintain and support a heterogenous Linux infrastructure service
  • Diagnose and resolve hardware, software, and external events that cause service interruption to the Linux service
  • Drive cross-functional improvements amongst Linix support teams (Engineering, Consulting, Operations) and other IT teams (Windows, Backup, Storage, Network, etc.)
  • Employ complex data analytics tools, develop and oversee software programs to collect information from Agency computer networks, and conduct data analysis to identify anomalies and support counterintelligence, security, administrative, and criminal investigations
  • Develop software programs to support User Activity Monitoring (UAM) efforts on customer networks, utilize complex tools and mathematical algorithms to develop data analytics tools (i.e. Risk 360), and conduct analysis of information to identify unusual patterns and other indications of insider threat activity
  • Assimilate, evaluate and interpret all-source information involving counterintelligence threats, security issues, computer misuse, and personnel misconduct to identify threats against personnel, programs, information systems and/or facilities

List of Typical Skills For an Analyst, System Resume


Skills For Dhts System Analyst Resume

  • Working knowledge (subject matter expert) skill set of networking/voice/video/security technologies and services
  • Experience reviewing and contributing to Test Plans and Test Cases
  • Experience configuring and installing servers used in mid-size networks (100 - 1000 users)
  • Group and Business Unit Strategic Planning, Technical, and PAC Managers/Analysts (partner, support, data validation)
  • Build strong relationships, considering varied perspectives & different styles
  • Experience with Programming Languages: Java, Sybase Stored Proc, .Net, SQL
  • Experience with Intel hardware and peripheral installation, maintenance and software packaging

Skills For System Test Analyst Resume

  • Various work experiences in different Linux or Unix technologies
  • Lead multiple initiatives and work in a matrix environment where priorities change rapidly and tight deadlines exist
  • Strong interest in global supply chains and the medical devices industry
  • Strong interest in IT systems and tools & how to master them
  • Tracking and classifying incoming incidents or service requests, attempting initially solutions
  • Working knowledge of core Cisco products and technologies (Nexus/MPLS), in addition, VPN, STP, IPSEC, Fabric path, VPC
  • Region Finance Manager (advisory/problem solving, brain storming) (receive guidance, supervision, coaching),

Skills For Junior System Analyst Resume

  • Utilizes CMMS to provide formal system for planning, completing, and reporting facility maintenance activities
  • Basic understanding of Unix operating systems (HP-UX, AIX)
  • Cisco Networking and IP routing (MPLS, BGP, OSPF, STP, EIGRP,MPBGP)
  • Authors test plans and conducts testing/QA
  • Authors and delivers end-user training
  • Assists with troubleshooting and escalation of issues
  • Fosters professional development. Acts as an overall mentor and leader to team members. Assists with identification and staffing for job positions
  • Associates within the Region Finance function (leadership, guidance, coaching)
  • Maintains documentation regarding hardware assigned to project staff

Skills For Analyst, System Entry Resume

  • Able to translate complex situations into simple working solutions
  • Service Requests and provides initial support, targeting a higher level of first contact resolution
  • Provide communication to end users concerning the status of Incidents, Service Requests
  • Communicate complex ideas with influence outside working group
  • Knowledge on analyzing electrical schematics
  • A career in one of the largest and fastest growing IT services provider worldwide
  • A challenging international environment
  • Opportunity to work for the large multinationals and other leading companies
  • Tivoli's Inventory, Distributed Monitoring, TEC, Remote Control applications

Skills For Computerized Maintenance Management System Systems Analyst Resume

  • Lead team to maintain and provide 24 7 support for IT system (MES etc) to ensure system run smoothly to meet business needs
  • Business-area functional expert. Provides consultation on complex, cross functional and international projects and touch points. Influences and defines scope for company-wide projects
  • Assists with project purpose definition, cost/benefit analysis, process modeling, and authoring business and project requirements
  • Provides thorough and appropriate communication to business owners and project teams
  • Region System Economics Manager
  • Interaction with BU functions and Group/HQ functions
  • Supports and audits all project elements related to the Computerized Maintenance Management System
  • Works closely with the customer and O&M staff to identify opportunities and provide justification for the increased penetration of CMMS at the account
  • Acts as primary communication channel to customer’s IT Department and also through to secondary support

Skills For Ccb-system Analyst Resume

  • Ensures data integrity and security, consistent with the customer’s corporate policies
  • Coordinates technical support issues with contracted vendors
  • Desire to learn and develop a career in Hyperion infrastructure/architecture and data integration
  • Challenge the status quo and evaluate processes to determine if refinements would enhance speed of results and productivity or quality
  • Providing interface between Financial and Procurement customers, system analysts, and database administrators supporting EBS while training with current lead Financial and Procurement TAA’s to support those modules within EBS and GRC
  • Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information

Skills For Insider Threat System Analyst Resume

  • Ensures Incidents and Service Requests are properly escalated and assigned to appropriate support groups
  • Perform hierarchical escalation to Service Desk Management and Incident Management
  • Proficient in Microsoft Office Products (Excel, Word, Outlook, PowerPoint, Access)
  • Familiarity with Browser technologies such as Microsoft IE
  • Excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment
  • Provides excellent support to partners based on a deep understanding of their strategies and associated value chain implications

Skills For Linux System Analyst Resume

  • Experience with SAP, JDE or any other ERP is advantageous
  • Experience in Active Directory/Domain infrastructure support
  • Experience with SAN/NAS storage solution, specifically Fibre Channel and iSCSI technology
  • Working knowledge of linear troubleshooting
  • Performs system maintenance as assigned on Distributed Computing System(s) or its related components
  • Document issue cause(s) and resolution
  • The ability to analyze information to derive insights to financial results
  • The ability to collaborate with cross-functional peers to define optimization and required analysis and deliverables needed from them and ensure commitment on their calendar
  • Prepares concepts for IT solutions and helps to evaluate the cost effectiveness of these concepts

Skills For System Integrations Analyst Resume

  • Develops, configures and documents all aspects of systems and services to insure system availability and data integrity
  • Position requires participation in an after-hours, on-call rotation to service the data centers and assist with incident handling for the purpose of ensuring the daily functions of Assurant's data center
  • Develops, tests and implements technical procedures to maintain or expand service levels
  • Evaluate products, services, applications/tools, software, and industry developments for potential business impact
  • Provides level of support for problem resolution both internally and externally
  • Knowledge in web technology and application
  • Solution-driven - Ability to identify and analyze problems and develop solutions
  • Knowledge on DICOM standards
  • Working within the Test Team to develop the team’s standards and processes supporting any testing tools and especially the raising and maintenance of defects

Skills For Charcs System Analyst Resume

  • Microsoft Office application suite
  • Server administration (Windows, Red Hat Linux, and/or AIX)
  • Windows, UNIX, VMware and Citrix
  • SAN and NAS technologies such as EMC, IBM, and HP EVA
  • Direct "hands-on" administration of Cisco Firewalls (Adaptive Security Appliance - ASA)
  • Working hands on experience setting up IP networks to guarantee highly available and robust networking (including automatic failover and notification, traffic analysis, QoS and policy-based routing)
  • Data Warehouse and Data Modeling experience. Ability to optimize data loads and applications for efficient performance
  • Demonstrated ability to manage multiple tasks, performed by a diverse group of
  • Working knowledge of F5 load balancing systems

List of Typical Responsibilities For an Analyst, System Resume


Responsibilities For Dhts System Analyst Resume

  • Coordinates and performs requirements and implementation analysis, design, development, testing and enhancement of application software
  • Partner with internal and external consultants and development teams for solution design, programming/development work
  • Participate in 24x7x365 monitoring and support for all network services (wired, wireless, VoIP, NAC, etc.)
  • Implement, configure, maintain and report on the telecommunication services supporting the Duke Heath network
  • Maintain up to date knowledge on cyber security, computer network defense, and investigative and law enforcement activities

Responsibilities For System Test Analyst Resume

  • Advise customers on issues regarding full life cycle of data from design to production to maintenance, including conversion, migration, translation, and data quality assurance
  • Assures that database information can be shared, understood, accessed and is accurate
  • Assess customer requirements, evaluate alternatives, and develop recommendations
  • Conducts design and development of software, determination of interfaces, and technical feasibility analysis
  • Working knowledge of Intelligence regulations and Intelligence oversight principles and understanding of geospatial-intelligence products, capabilities, and missions
  • Experience working on most phases of applications programming activities, with limited instruction

Responsibilities For Junior System Analyst Resume

  • Knowledge of DoD/Intelligence/law enforcement communities
  • Knowledge of general administration of computerized databases, developing long-range requirements for database administration and design, preparing activity and progress reports regarding the database management
  • Provide incident management, prioritization, and resolution of problems/tasks for users in a courteous, customer-focused manner
  • Troubleshoot system failures and resolve technical issues (primarily VMware, Windows Server, Citrix, and related data backup and recovery issues)
  • Help establish and maintain best practices and procedures for patch management, virus management, and operating system upgrades (Includes vulnerability remediation)
  • Coordinate/consult with outside vendors as needed

Responsibilities For Analyst, System Entry Resume

  • Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance
  • Perform other activities as required to meet the needs of the organization
  • Support and maintain configuration management
  • Support the business continuity strategy
  • Provide daily application administration
  • Monitor and proactively support applications within set operational parameters
  • Provide ownership and accountability for incidents related to defined applications
  • Troubleshoot to analyze, resolve and document reported incidents

Responsibilities For Computerized Maintenance Management System Systems Analyst Resume

  • Create and maintain comprehensive, support documentation for defined applications
  • Provide direction and guidance to other Application Support Analysts
  • Create documentation to ensure business continuity and support the handover of tasks to other functions
  • Become an expert in data sources & data availability and be the primary contact for partners
  • Exposure to and experience in Salesforce configuration, workflow, Lightning, Cloud Console, Platform Events and data management. A solid grasp of the Salesforce data model and data architecture
  • Experience with sales and support call centers and their systems and workflow combined with the ability to translate Customer Support and Sales needs into application functionality
  • Document processes, requirements and test cases as they relate to the Customer Support and Sales applications

Responsibilities For Ccb-system Analyst Resume

  • Work closely with onsite developers, off shore teams, managers and executives to ensure the release and support high quality applications
  • Responsible for global VOIP Telephony configuration and operations and its integration with Salesforce
  • Verification of the Hardware requirement/Performance requirements using data acquisition/measurement devices such as oscilloscope, logic analyzer, frequency generator and power supplies
  • Aware of and comply with the Client Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Maintain and sustain Duke Health network infrastructure (wired, wireless, network
  • Design and maintain data, voice, firewall, and network hardware and systems; investigate and resolve network and hardware matters of significance; research, analyze, isolate and resolve errors; assess and update older network infrastructure and circuits as needed and in accordance with specified plans

Responsibilities For Insider Threat System Analyst Resume

  • Provide technical support on data, voice or video networks for internal and/or external customers; answers technical questions; recommend and implement approved course of action
  • Report designer knowledge with Oracle Financial Reporting is an advantage but not required
  • Author, implement, execute, and periodically update System Security, Business
  • Implement, maintain, upgrade, and patch systems to be compliant with Duke Medicine security policies and standards regarding protection from external and internal security
  • Implement scalable and robust enterprise network infrastructure solutions per system architectural designs and best practices

Responsibilities For Linux System Analyst Resume

  • Work on both long-term projects as well as daily ad hoc requests
  • Fluency in written and spoken English (other languages are an advantage)
  • Expert knowledge of Qlik applications,
  • Superior attention to detail and follow-up
  • Specific experience in large campus/healthcare Cisco networks, supporting/designing/implementing IP solutions. Healthcare provider and patient care/clinical applications/systems experience
  • Act as one of the Application Administration leads for LANL’s Oracle Governance, Risk, and Compliance Management project, as it relates to LANL’s E-Business Suite Financial and Procurement module requirements
  • The ability to communicate and document the steps, plans, risks, and report on status, issues and constraints. (with both technical and non-technical staff) Additionally
  • Publishes finished analysis

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