Agent Sénior Resume Sample

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Myrtice Lueilwitz
784 Harber Cliffs,  Detroit, MI
+1 (555) 427 3575

Work Experience

Senior Right of Way Agent
12/2015 - PRESENT
Boston, MA
  • Owning pre and post standard work
  • Participating in, co-facilitating or facilitating projects, events and “just do-it’s”
  • Participating in gemba walks and coaching employees on continuous improvement, standard work development/modification/adherence, flow, takt time attainment, and problem solving abnormalities causing takt misses
  • Providing necessary training specific to Lean Transformation tools and methodology (under the guidance of the Value Stream Coach)
  • Helping update and maintain visual performance tools, including mission control and MDI boards
  • Thoroughly researches and analyzes courthouse title records, including fee, federal, state, Tribal, county and municipal lands, as needed. Hire and manage land brokers from time-to-time when projects require additional resources. Identify title defects and secure necessary curative
  • Negotiates the acquisition of easements and other property interests as necessary to accommodate the construction, operation, and maintenance of company facilities
  • Negotiates property damage settlements and loss claims associated with capital projects and day to day operations necessary to maintain company facilities
  • Prepares cost estimates and budgets associated with right-of-way and other land acquisitions
Agent Sénior
02/2011 - 06/2015
Phoenix, AZ
  • Reviews, prepares, analyzes, interprets all land and right-of-way related agreements, easements, leases, permits, and licenses
  • Serves as liaison between internal departments, developers, cities, counties, etc., in support of right-of-way and land use activities. Provides testimony and serves and an expert before municipal planning and other commissions or public forums
  • Resolves encroachments, damage claims, landowner issues and complaints within acceptable terms and costs to company
  • Communicates in an effective and understandable way, both verbally and written, including email
  • Develops and maintains a positive working relationship with staff, other departments and management
  • Regularly uses Excel spreadsheets, databases and Microsoft word processing software, and other software needed to maximize efficiencies
  • Always uses tact, courtesy and professionalism in dealing with a wide variety of people inside and outside the company
Operational Excellence Senior Change Agent
01/2004 - 12/2010
Phoenix, AZ
  • Speaks clearly, both in person and by telephone, using excellent verbal and listening skills
  • Maintains regular, dependable attendance and consistently performs at a high level
  • Stay abreast of new and changing laws and regulations that might impact the Company’s land activities
  • Under limited supervision, performs professional level work. Develops solutions through thoughtful analysis and research. Responsible for critically important work involving complex projects performed with a broader technical and business context
  • Ensure the current day’s revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced
  • Balance and verify the summary of daily transactions in the hotel and ensure that the hotel’s computer systems are readied for the next day’s business
  • Negotiates the acquisition of right-of-way and other property interests, as necessary to accommodate the construction, operation, maintenance of company facilities, in such a manner to minimize litigation


Ohio University - Proctorville Center
2000 - 2004
Bachelor's Degree in Real Estate

Professional Skills

  • Strong analytical skills and logical thought processes, with the ability to identify and resolve complex issues/problems
  • Multiple years of Land experience, including supervisory experience
  • Experience leading cross-functional teams, including collaborating with internal and external stakeholders, clients, and other outside agencies
  • Experience training, coaching, and providing functional direction in Right-of-Way land management related matters
  • Experience deploying Lean in a world-class Lean working environment
  • Experience with buying ROW in New Mexico
  • · Ability to effectively facilitate a group’s activities and discussions using a defined process

How to write Agent Sénior Resume

Agent Sénior role is responsible for training, travel, government, compliance, digital, design, security, litigation, database, gis.
To write great resume for agent sénior job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Agent Sénior Resume

The section contact information is important in your agent sénior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Agent Sénior Resume

The section work experience is an essential part of your agent sénior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous agent sénior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular agent sénior position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Agent Sénior resume experience can include:

  • Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality
  • Demonstrated experience working with internal/external management
  • Effectively facilitate a group’s activities and discussions using a defined process
  • Partnership with local leadership teams to plan and effectively deliver all activities associated with classroom curriculums
  • Experience in supporting commercial organization to include sales, service, finance, and marketing
  • Excellent knowledge of current AML/KYC regulations

Education on an Agent Sénior Resume

Make sure to make education a priority on your agent sénior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your agent sénior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Agent Sénior Resume

When listing skills on your agent sénior resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical agent sénior skills:

  • Three or more years of experience working across disciplines and effectively engaging various levels of internal and external suppliers and stakeholders
  • Demonstrated experience in organizing and prioritizing workloads
  • Excellent written and verbal communication skills, including an ability to create and give presentations to all levels of internal and external stakeholders
  • Strong business acumen, analytical, problem solving, data management, and partnership skills
  • Strong skills and knowledge in title research, land and real property rights also required
  • Detailed oriented and strong communication skills

List of Typical Experience For an Agent Sénior Resume


Experience For Senior Right of Way Agent Resume

  • Experience in lean/process improvement environment
  • Managing SCE’s land rights, including third party uses on SCE owned land and Property Owner activity on SCE easements
  • Maintaining a safety conscious work environment by following SCE safety protocols and safe work practices
  • Creating and managing the project timeline and task lists
  • Implementing / coaching the use visual management tools
  • Providing recommendations and presentations to management on projects that have significant operational, financial, and public implications to the corporation
  • Providing technical guidance to Land Service Agents (levels 2- 4), other Real Properties’ departments, and Organizational Units
  • Supporting communication of the direction of Lean Transformation and daily management initiatives to employees

Experience For Operational Excellence Senior Change Agent Resume

  • Utilizing the IR change management model, drive the lean culture transformation for the Value Stream
  • Conducting cycle time analyses, time studies, line balance improvements, work place analysis and improvement
  • Secure permission to enter properties from landowners and tenants
  • Maintain a detailed log of all payments
  • Negotiate Damage Settlements as required
  • Responsible to research, develop, revise, proofread and commission right of way related legal documents and miscellaneous assignments as required

Experience For Personal Lines Senior Agent Resume

  • Lead and/or participate in projects, rapid improvement events, and "just do-it’s"
  • Drive process improvement, find innovative solutions, and be a change agent
  • High level of proficiency in MS Excel, Word, PowerPoint, Visio. (For example: pivot tables, charts, paretos)
  • Position requires 25-50% travel
  • While maintaining the Land price policy, negotiate for land options, easements, fee interest, and curative documents as directed by the Land Supervisor or as required by project documents and the acquisition policy. Develop a construction line from the conditions and/or restrictions placed on the Land by the landowner and/or tenant
  • Perform title search as required in the approved Land Procedure and develop parcel abstracts by examining and researching the respective county records. Prepare chain of title. Plot the legal land descriptions of all tracts
  • Pull tax map and tax cards from county courthouse if electronic information is not available; assist in the development of an initial ownership list; Plot proposed pipeline across tax maps if required

Experience For Senior Land Agent Southwest Resume

  • Perform curative title work as required
  • Ensures customers receive the highest quality of service and support
  • Facilitates and coordinates Returned Material Authorization (RMA) as necessary
  • Prepare request for proposals (RFP’s) and bid packages
  • Update PO’s with current delivery information

Experience For Senior Procurment Agent Resume

  • Analyzes and negotiates franchise agreements with local entities to accommodate the construction, operation and maintenance of company facilities. Assists with the maintenance of such franchises and associated payments
  • Reviews, prepares, analyzes, interprets all Land and Right-of-Way related agreements, deeds, easements, leases, franchises, permits & licenses
  • Procure to Pay & Source to Pay Value Streams
  • Executing against long and short-term objectives to support the value stream’s goals centered around Safety, Quality, Delivery, Productivity, and People Development
  • Serving in a lead role advising, guiding, and training agents within the Eastern Region and the Land Management Department on all aspects of right of way disciplines

Experience For Senior ROW Agent Resume

  • Working collaboratively with other departments, organizational units, customers and developers to expedite complex and politically sensitive transactions and customer projects to successful completion
  • Maintaining positive working relationships with internal and external stakeholders (e.g., clients, customers, peers, management, regulatory/governmental agencies)
  • Supporting the region manager with advisory direction, training, communications, and coaching of staff to meet department, corporate, and project objectives
  • High level of strategic thinking, decisiveness, and influence in Right-of-Way land management projects and activities
  • Reviews engineering drawings and identify risks related to right of way
  • Drive OpEx culture change through coaching of employees and leaders to drive lean behaviors, and follow the principles and practices of OpEx
  • Stay current with relevant technology and innovation
  • Negotiates the acquisition of right of way and other property interests, as necessary to accommodate the construction, operation, and maintenance of client facilities

Experience For Senior CMP Agent Resume

  • Prepares and negotiates property damage settlements and loss claims including damages to crops, timber and structures if necessary
  • Resolves encroachments, damage claims, landowner complaints and inquiries at a minimal cost to client
  • Supports the bidding and Request for Proposal responses, including participating in client presentations, by providing subject matter expertise on ROW processes
  • Researches, reviews, and analyzes land titles; identifies defects and outlines curative measures, along with preparing the necessary documents required for curative actions
  • Assists with right of way related cost estimates associated with land and easement acquisitions

Experience For Senior Continuous Improvement Agent Resume

  • Reviews, prepares, analyzes and interprets all land and right of way related agreements, deeds, easements, leases, permits and licenses
  • Enforce previously acquired rights to minimize cost to clients for encroachment removal & prevention
  • Ensure high levels of engagement for RIEs and Value Stream
  • Administers and tracks all real estate rights the company owns or leases. Negotiates acquisition of right of way and other property interest/rights to accommodate construction, operation, and maintenance of customer facilities to minimize problems, issues or litigation
  • Assists with development of budget, schedule, and scope of work for each project and supports management in generating reports outlining cost, timing, and overall status
  • Negotiates property damage settlements and loss claims associate with capital projects and day-to-day pipeline operations necessary to maintain company facilities. Resolves encroachment, damage claims, landowner complaints and inquiries at a minimal cost to the organization
  • Works with local and state government offices to secure permits required for construction and maintenance of related right of way. Main point of contact between internal departments and the various external contacts in support of the right of way activities
  • Reviews, prepares, analyses and interprets all legal description, ownership, easement rights, and documents related to restrictions on the property for the operations team
  • Directs and coordinates third party agents and contractors assigned to new and existing projects to ensure the right of way staff is meeting project schedules and needs. Notifies management of project delays

Experience For Senior Right of Way Permitting Agent Resume

  • Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)
  • Effective resource and project planning, decision making, results delivery, and the
  • Demonstrated ability to develop networks and build alliances
  • Valid driver’s license is required.
  • Experience with fiber installations, pole attachment agreements, ROW permits, pipeline system objectives and construction techniques
  • Assess and settle damage claims, problems or inquiries while representing the company in a positive manner
  • Implement solutions and ensure sustainable change

List of Typical Skills For an Agent Sénior Resume


Skills For Senior Right of Way Agent Resume

  • Three or more years of experience managing projects end to end
  • A satisfactory driving record as determined by the Company and a current, valid State driver's license are mandatory
  • Good understanding of operational processes in the financial services industry
  • Experience buying ROW in the Philadelphia, Pennsylvania area
  • Experience buying ROW in the Atlantic City, New Jersey area

Skills For Operational Excellence Senior Change Agent Resume

  • Five years of experience as a ROW agent or related ROW position
  • Experience as a ROW agent or related ROW position
  • Examining and evaluating the areas after improvements are implemented
  • Posting/updating results to the Mission Control Center boards
  • Executing against long and short-term objectives to support the value stream’s goals
  • Assisting in the change of systems/processes as required in support of the Lean (Opex) and Sales Excellence initiatives
  • Represent Company when appearing before Planning and Zoning Committees, and other governmental boards, to advocate for approval of capital projects
  • Long periods of sitting and standing

Skills For Personal Lines Senior Agent Resume

  • Participate in acquisition due diligence projects as assigned – reviewing documents and preparing an executive summary
  • Knowledge of FERC permitting process, including landowner communications & notification process. Ability to work independently as well as with others
  • Reviews engineering drawings and identify risks related to right of way and provide suggestions for minimizing risks and unnecessary owner involvement
  • Support training and mentoring of other Right of Way Agents as assigned
  • Maintain appropriate planning and lead time with all key stakeholders to ensure timeliness of program delivery
  • Prepare for multiple learning curriculums so as to deliver world class programs to participants
  • Coordinate trainers for specific certification courses with IRU Deployment team to ensure smooth programming
  • Knowledgeable of federal, state, county and municipal laws pertaining to land rights and uses

Skills For Senior Land Agent Southwest Resume

  • Weekend and evening work as required
  • Analyze business reporting information and recommend improvements
  • Intermediate to advanced proficiency in Microsoft applications, including but not limited to Word, Outlook, PowerPoint, Excel and Access
  • Solve problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement
  • Deliver PEX initiatives which include optimization projects and Target Operating Model design
  • Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutions

Skills For Senior Procurment Agent Resume

  • Recommend and implement improvements to existing processes
  • Team player that enjoys taking responsibility and can work independently
  • · Implementing tactical strategies to achieve the desired vision
  • · Executing against long and short-term objectives to support the value stream’s goals
  • · Assisting in the change of systems/processes as required in support of the Lean initiatives
  • Maintain a detailed diary containing the facts of each contact for every property owner and tenant on a project and prepare a detailed weekly activity report
  • Implements Right of Way processes for client fiber, utility and energy projects including cursory title, survey permission and easement negotiations
  • Answer non-technical questions regarding company products

Skills For Senior ROW Agent Resume

  • Trains internal ROW agents on proper processes and procedures for acquiring ROW and easements for client facilities
  • Prepare and deliver a mitigation plan, assess problematic owners develop plans for overcoming obstacles and diversions
  • Maintain professional working relations with the Colorado Black Hills Energy leadership team and other Black Hills corporate partners
  • 9-step Problem Solving
  • Texas Real Estate Commission (TREC) as an easement or right of way agent (ERW)
  • Oklahoma Real Estate Commission as an easement or right of way agent (ERW)
  • Arrange for on-the-job (Gemba) learning activities in advance of course delivery to ensure participants get hands-on experience and understanding of the training objectives and materials
  • Schedule and ensure weekly Coaching / Mentoring / Development sessions with all key stakeholders on an ongoing basis throughout the training program and for 90 days post course delivery

Skills For Senior CMP Agent Resume

  • Five (5) years of experience as a ROW Title agent or related ROW position
  • Experience as a ROW agent with construction
  • Strong capability with personal computer applications ( Excel, Word, PowerPoint and Visio)
  • Four years of college in a technical or liberal arts curriculum or the equivalent in education and/or experience
  • Five or six years in land, Right of Way, Real Estate or related experience/work, preferably with a focus on gas distribution
  • Valid Broker’s Real Estate License in home state and ability to obtain NC, SC and TN licenses
  • Conduct post course assessment of strengths and opportunities
  • Coordinate / communicate with Enterprise Master Trainer
  • Reviewing new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the Value Stream Coach, Value Stream Leader, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases

Skills For Senior Continuous Improvement Agent Resume

  • Experience as a ROW agent or related ROW position
  • Knowledge of basic Lean Manufacturing concepts and continuous improvement based tools and techniques
  • Monitor and report on key metrics
  • Use simple statistical and graphical tools such as Pareto analysis and cycle time analysis
  • Mentor team members and facilitate change from a position of

Skills For Senior Right of Way Permitting Agent Resume

  • Able to negotiate uneven terrain
  • Able to bend and stoop for periods of time and climb stairs
  • Able to work long periods at a computer
  • Work with a team, take direction from supervisor (s), excellent attention to details, follow established procedures and meet established work schedules
  • Organize, schedule and prioritize departmental and individual work to meet various schedules and objectives
  • Certified Right-of-Way Agent (International ROW Association) – not required, but encouraged
  • Colorado Notary Public – not required, but encouraged

Skills For CMA Senior Agent Resume

  • Strong computer skills desired due to use of various Microsoft Applications, Outlook, Word, Excel and PowerPoint; and other internal software and database daily usage
  • Write reports, general business correspondence, and procedure manuals
  • Expérience en analyse d'états financiers aux entreprises et de bilans aux particuliers
  • Expérience en risque de crédit commercial
  • Connaissance des garanties et produits de crédit commerciaux
  • Capacité à gérer plusieurs comptes ou mandats simultanément
  • Capacité à opérer dans un environnement en constante évolution
  • Habiletés en relations interpersonnelles, en communication et en négociation
  • Capacité d'influence et de persuasion

List of Typical Responsibilities For an Agent Sénior Resume


Responsibilities For Senior Right of Way Agent Resume

  • Seven or more years of experience in Right of Way, Civil Engineering, Commercial Property Management, Title, experience working in a Law Firm specializing in Real Estate and or working as a Utility Coordinator
  • Three or more years of experience in Right-of-Way land management disciplines (e.g., relocation, consent, grant outs, title, 851 Process etc.), and administration and negotiation of right of way contracts/agreements on complex and politically sensitive transactions
  • International Right of Way Association SR/IRWA Designation
  • Ensures that needed meetings are held, important agenda items are included and team members are kept current
  • Provides ideas for solutions and pushes for constructive resolution of problems

Responsibilities For Operational Excellence Senior Change Agent Resume

  • Provide cost estimates which shall include right of way cost, labor and expenses
  • Prepare the appropriate encroachment documentation as defined by the company encroachment policy and procedures
  • Negotiate with the land owners to obtain, maintain or dispose of company’s right of way interests
  • Acquire right of way, fee property, valve sites, cathodic protection sites, pump stations, work space and various permits. Have the ability to conduct, review and cure property title
  • Obtain appraisals for acquisitions, sales, and rights-of-way purchase or lease, when necessary

Responsibilities For Personal Lines Senior Agent Resume

  • Acts as a company liaison with other companies and governmental agencies at the federal, state and local levels
  • 4-year undergraduate BA or BS in related field or equivalent education and/or experience. Real estate sales license required. Notary Public required. SR/WA or other IRWA designation desirable
  • Knowledge and experience in one or more of the following areas: Process Optimization, Continuous Improvement, Robotics Process Automation, RPA tools (e.g., Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM), Agile
  • Experience with right of way, title, utility, relocation, or property management
  • Strong communication skills, good report writing skills, ability to analyze data and negotiate effectively. Management and public speaking skills desired. Good knowledge of state and federal procedures and statutes

Responsibilities For Senior Land Agent Southwest Resume

  • Senior IRWA Certification or Real Estate License
  • Thorough knowledge of all aspects of right-of-way, including negotiations, acquisition, title, permitting, budgeting, cost forecasting, operation, due diligence, public relations, community outreach and solid understanding of general regulatory and legal issues
  • Read and comprehend legal documents such as legal descriptions, surveys, ground leases, easements, deeds, land purchase contracts, mortgages, title policies, subordination, and engineering drawings
  • Applicable work experience is required.

Responsibilities For Senior Procurment Agent Resume

  • Proficiency with GIS mapping programs and alignment sheets
  • Proficiency with various databases
  • Commissioner for Oaths – in Province of employment
  • Anticipated 30-40% travel
  • Anticipated 30-50% travel
  • Anticipate 30-40% travel
  • Real Estate Certificate
  • DEC professionnel de 3 ans, connexe au secteur d’activité, et huit années d’expérience ou Baccalauréat complété, connexe au secteur d'activité, et cinq années d'expérience pertinente ou Maîtrise complétée, connexe au secteur d'activité, et trois années d'expérience pertinente ou PUB 1er cycle complété et sept années d'expérience pertinente

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