Advanced Business Analyst Resume Sample

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Leila Marvin
821 Maggio Wall,  Detroit, MI
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Work Experience

Advanced Business Analyst
05/2018 - PRESENT
San Francisco, CA
  • Functional experience in a business function
  • Broad knowledge of the systems and business processes in use for the Front Office Investments function of a global, diverse asset management organisation
  • A strong understanding of Equity, Fixed Income and basic Derivative instruments utilized within the asset management industry
  • Familiarity with the regulatory landscape applicable to the Investment function
  • Confident manner, able to engage effectively in conversations with senior Investment professionals, on occasions under difficult circumstances
  • Designs forms and screens for SAP modules using tools such as SAP script and Smart Forms
  • Manage usage, operation and maintenance of OSS
  • Manage complex vendor set up and maintaining collaborative vendor relationships
Business Analyst / Advanced Business Analyst
04/2013 - 02/2018
Phoenix, AZ
  • Follow company SOP to assess, monitor and escalate incident and problem tickets to meet SLA
  • Monitor the progress of Incident, open Problems and Known Errors
  • Escalate Incidents/Problems and Known Errors which are overdue according to SLAs
  • Approve processed Known Errors
  • Monitor incorrectly assigned Incident, Problems and Known Errors and reassign them where necessary
  • Make reviews of Incidents and raise Problems where the Root Cause has not been identified
  • Accept deferral of Root cause identification
  • Accept deferral of Resolution method identification
  • Closure of Problem/Known Errors with identified Root cause
SAP MM Advanced Business Analyst
07/2008 - 11/2012
Philadelphia, PA
  • Produce management information and reporting
  • Demonstrate proactiveness and ownership
  • Manage own time planning and ensure timely deliverables
  • Act as QA Lead in guiding the team in delivering validation deliverables
  • Responsible for Qualification of Infrastructure components according to company standards and SOPs
  • Create and Review Validation Plans, Test Plans, Test Summary Reports, Validation Summary Reports
  • Follow SOPs for Change Control
  • Review and Approve Use Cases, Test Plans, Test Scripts and Test Metrics
  • Develop validation deliverables for various software applications


Adelphi University
2003 - 2007
Bachelor's Degree

Professional Skills

  • Responsible for the delivery of system and support services and ensuring that they meet business requirements in coordination with system managers based in Denmark
  • Analytical and critical thinking skills Good written and verbal communication skills
  • Organized individual with excellent decision making, analytical, problem solving and presentation skills
  • Proven experience with reporting tools such as Power BI and SSRS
  • Min. 2-5 years of experience working in GxP requirements & Validation
  • Experience in managing ITSM Solution or System support. Especially hands on experience in the areas of Change and Release management
  • Good problem solving skills and an aptitude for attention to detail

How to write Advanced Business Analyst Resume

Advanced Business Analyst role is responsible for software, finance, training, auditing, security, analysis, reporting, design, research, modeling.
To write great resume for advanced business analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Advanced Business Analyst Resume

The section contact information is important in your advanced business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Advanced Business Analyst Resume

The section work experience is an essential part of your advanced business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous advanced business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular advanced business analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Advanced Business Analyst resume experience can include:

  • Use superior customer service skills to ensure the clients’ needs are met
  • Working towards transforming our customer experience and creating customers who turn into ambassadors for our IAM services
  • Prepare and Update compliance/validation documentation, training material, e-Learning and user manuals
  • Experience from working in a service level based Organization and managing service level agreements with customers and vendors
  • Experience working in environment supporting global customers
  • Min. 2-5 years of experience within the pharmaceutical or other relevant industry, combined with general business understanding

Education on an Advanced Business Analyst Resume

Make sure to make education a priority on your advanced business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your advanced business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Advanced Business Analyst Resume

When listing skills on your advanced business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical advanced business analyst skills:

  • Demonstrate strong verbal and written communication skills and be able to interface with all levels of client’s business and IT organizations
  • Hands on work experience in BMC REMEDY. Experience in Service Now is preferable
  • Combined IT, access management and/or security work experience Experience in software development lifecycle desired
  • Experience in writing test cases, functional manual testing and issue tracking
  • Work well in a team-oriented environment managing multiple priorities, following a project plan and meeting project delivery dates
  • Comprehensive understanding of standard testing methodologies and experience in writing test plans

List of Typical Experience For an Advanced Business Analyst Resume


Experience For SAP BW / BO Advanced Business Analyst Resume

  • Maintain a strong knowledge of and compliance with NN’s quality management system with focus on IT system compliance (GxP)
  • Deliver change using a variety of methodologies, including iterative, Agile and MVP approaches
  • Work with business partners to review and update rules library while monitoring changes based on new regulatory procedures
  • Conduct Gap Analysis, Change Control, Part 11 Assessment, and GxP Assessment
  • Maintain Change Control documentation in accordance with SOPs, Conformance standards and company methodology
  • Lead requirements management and change management processes
  • Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities
  • Provide business analysis expertise to interpret client data requirements that delivers impactful reporting to help enable strategic decisions
  • Regularly engage and consult with various data consumers to champion reporting best practices and standards that helps improve their overall reporting abilities

Experience For Business Analyst / Advanced Business Analyst Resume

  • Translate client requirements into visual dashboards for management reporting
  • Work very closely with Stakeholders and users to ensure the satisfaction
  • Manage automated job processes, data transformations and workflows
  • Help perform Level I data reviews to identify potential data quality issues
  • Maintain and oversee automated alerts for SLAs and between various business stakeholders for regulatory reporting; recommend enhancements to SLAs with internal and external parties
  • Help establish and support issue and exception remediation strategy
  • Serve as primary contact to business stakeholders, technology teams and third party vendors

Experience For SAP SD Advanced Business Analyst Resume

  • Use your personal relationships and excellent business knowledge to elicit business requirements and translate these into clear and accurate functional/technical specifications
  • Overall responsible for handling Remarks and NC’s (Non-conformance reports)
  • Provide subject matter expertise with operations and maintenance activities for the access management solutions
  • Manage the incident and problem management process for critical, GxP system; communicate with customers, service providers and system managers
  • Co-ordinate day-to-day activities with vendors to ensure compliance and security as defined by business processes
  • Perform urgent system configurations based on LoB requirements
  • Ensure compliance with NN’s quality management system in daily work
  • Deliver technology solutions and enhancements in association with Imagine Software, CRD, Aladdin, ReconArt and systems of TPAs

Experience For SAP MM Advanced Business Analyst Resume

  • Conducting analysis, gathering requirements, and documenting user stories for building and deploying web and client applications for the large-scale, business critical Scarlett Modernization project
  • Coordinate projects, including project estimation, planning, scheduling, scope management, tracking project metrics, creating RFPs, business cases, project charters, strategies and roadmaps, and coordinating communications with customer and stakeholders
  • Experience with IT
  • Analyze and coordinate business requirements throughout the System Development Life Cycle (SDLC) using Waterfall, Iterative and Agile methodologies
  • Prepare test strategies and test cases in Microsoft TFS, track test results and metrics and create project metrics
  • Developed statistical acumen and examples of applied statistical analytics
  • Work independently and interface with peers and key business partners to design and build analytical systems

Experience For Advanced Business Analyst Dmt Resume

  • Be able to travel for short business engagements where required
  • Certification in ITIL Intermediate in Service Transition
  • Experience analyzing and coordinating business requirements throughout a System Development Life Cycle (SDLC) using Waterfall, Iterative and Agile methodologies
  • Work diplomatically with all levels of people within the Wintrust organization and with the vendors that support the application
  • Technical exposure to SAP SD, WM, PPPI, QM, MM
  • Experience in Business Analysis techniques – stakeholder analysis and management, modeling business processes, eliciting requirements, implementing change, testing, etc

Experience For Advanced Business Analyst Resume

  • Financial services and project management experience desired. Working knowledge of how databases interact, JAVA, SailPoint IIQ, MS Office and PowerBI desirable
  • Exposure with common information security management frameworks, such as International Organization for Standardization (ISO) 2700x, ITIL and National Institute of Standards and Technology (NIST) frameworks desirable
  • Any SaaS based certifications
  • Business Data Analysis: Work with the project sponsor or senior-level to document project objectives and perform business and data analysis and translate business requirements into integrated dimensional data models which can support a variety of different requirements
  • Data Quality & Master Data Management: Design, develop, test, optimize and deploy data quality and master data management solutions to proactive improve the quality of Wintrust data across the enterprise
  • Data Validation & Testing: Responsible for validating that all data processed is accurate before it is deployed to the end-user reporting layer. Develop system test plans and test cases to insure that business requirements are being met
  • Production Support: Analyze data quality issues in production and with source system SMEs and data owners to address data quality issues with long-term, sustainable solutions which improve the quality of Wintrust data for all consumers of that data

Experience For SAP BW / BO Advanced Business Analyst Resume

  • Strong analysis and problem resolutions at both a strategic and functional level
  • Influence and build relationships at all levels of staff
  • Knowledge of Python, data structures, algorithms and statistics
  • Knowledge of NN and the Pharmaceuticals Industry is preferable
  • BEx Query designer

List of Typical Skills For an Advanced Business Analyst Resume


Skills For SAP BW / BO Advanced Business Analyst Resume

  • Proven ability to effectively sell ideas and build consensus at all levels within the organization desired
  • Have a track record of disciplined time management skills
  • An understanding of Access Management principals and a good understanding of the fund management industry
  • Enjoy challenging and thought provoking work and have a strong desire to learn and progress Ability to manage multiple tasks and requests
  • Drive the validation track on these applications during releases & projects
  • Application of best practices for effective communication and problem-solving
  • Skilled with data visualization techniques to help users understand information by placing in a visual context

Skills For Business Analyst / Advanced Business Analyst Resume

  • Flexibility to meet changing requirements and priorities
  • Structured, disciplined approach to work, with attention to detail Flexible – able to meet changing requirements and priorities
  • Relevant experiences in ITIL practices (ITIL Foundation Certificate - Mandatory)
  • Previous Healthcare experience with Blue Cross Blue Shield, Medicaid, Medicare or other relevant healthcare organizations
  • Strong proficiency with Microsoft Word, Excel

Skills For SAP SD Advanced Business Analyst Resume

  • Experience as an analyst on data projects
  • Experience in a Business Analyst or similar role
  • Relevant technology experiences
  • ITIL foundation certification or equivalent experience to entry level
  • Specialized: Claims and or Business Process Analysis experience
  • Possess a structured and disciplined approach to work with strong attention to detail
  • Experience

Skills For SAP MM Advanced Business Analyst Resume

  • Working knowledge In areas of Banking mortgage commercial lending and deposit operations and or Finance/Accounting
  • Managing release management process for iSelling – Once CAB approves the CRs ensuring Implementation of Change Requests to different environments
  • Monitoring and troubleshooting ETL jobs
  • Managing change management process for iSelling
  • Receiving Change Requests from the line of business, Change assessment, solution and estimation readiness, CAB readiness/approval, Chairing CAB meetings
  • Creating User satisfaction surveys for all the users and building enhancement strategies based on the feedback received

Skills For Advanced Business Analyst Dmt Resume

  • Understanding of SAP, business intelligence and analytics
  • Managing budget for Change Requests
  • Changing outlook of system management team from change management perspective for more satisfied users
  • Bring more agility to the system for faster time to markets
  • Working within change management and project governance processes Participate meetings and workshops

Skills For Advanced Business Analyst Resume

  • Reporting for NNI
  • Conducting 3rd party vendor analysis and create selection recommendation deliverables
  • Maintaining open and constant communication amongst the team, management, and customers
  • Comfortable navigating complex data structures, and applying efficient data mining techniques
  • Prepare and update training material, eLearning’s and user manual
  • Serve as a key contributor to a reporting center of excellence that establishes guidelines, communicates best practices and provides training
  • Facilitate UAT testing for data source and system changes, ensuring issues are resolved in a pragmatic and appropriate manner
  • Identify process improvement opportunities and help with performance tuning of ETL jobs

Skills For SAP BW / BO Advanced Business Analyst Resume

  • Multi-task while leading concurrent initiatives
  • Work directly with technical developers to deliver reporting and data visualization solutions
  • Analyze and understand business user metrics and key performance indicators to ensure accurate data reporting
  • Periodically take a lead role on small projects and continuous improvement initiatives to improve existing reports and dashboards
  • Communicate/Training to users on the changes
  • Provide technical support to regulatory filing procedures
  • Help perform Level I review of reporting issues fro Invesco to resolve
  • Manage the incident and problem management process for assigned systems; communicate with customers, service providers and system managers
  • Co-ordinate day-to-day execution of incident and problem management resolution for assigned systems as defined by business processes

Skills For Business Analyst / Advanced Business Analyst Resume

  • Early evaluation of potential deviations & non-conformity
  • Responsible to follow-up on quality and compliance deviations, non-conformities, corrective & preventive actions resulting from problem investigation & ensure adherence to timelines on these
  • Ensure incident management key performance indicators, e.g. resolution time, in the service level agreements with line of business are fulfilled
  • Complete management information and reporting on a regular basis; create, analyse and distribute incident and problem management, non-conformity & corrective and preventive action reports
  • Contribute in compliance activities, like, Annual User Review, Configuration Review and IT Periodic System Evaluation
  • Perform overall quality checks on data and reports

Skills For SAP SD Advanced Business Analyst Resume

  • Build reusable ETL and PL/SQL code for inbound and outbound integration
  • Partner with business and IT stakeholders to analyse business requirements and provide optimal solutions for their needs
  • Prepare estimates, schedules and resource plans to implement changes to the integration solution
  • Provide innovative solutions to improve business and IT process efficiencies
  • Develop business, functional and technical requirements. Develop and execute test plans/test scripts to ensure quality deliverables

Skills For SAP MM Advanced Business Analyst Resume

  • Develop pertinent documents and participate in code reviews
  • Manage changes and service requests in Remedy service management tool
  • Architect and implement solutions to provide master data to downstream systems. Create and maintain interface agreements with the managers of interfacing applications
  • Work with the Business and Technical teams to define, design, test and implement business solutions
  • Manage relationships with key business stakeholders and facilitate information gathering by asking the right questions, and being observant to the needs of the business

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