Accounts Receivable Representative Resume Sample
Maxie Kuhlman
670 Neoma Locks,
Boston,
MA
+1 (555) 236 2974
Work Experience
Senior Accounts Receivable Representative
11/2017
-
PRESENT
Boston, MA
- Correspondence with customer in customer’s message screen in the system
- Return Voucher’s, Tax Exempt Certificates and W-9 forms as required
- Exceptions, post payments to customer’s accounts, to orders holding, and release orders for shipment. Daily deposit, research bank corrections, and unidentifiable on-account payments
- Post back to customer’s account all NSF checks returned from bank
- Outgoing calls to insurance companies, employers, etc
- Adjustments are applied when appropriate
- Generating rebills for outstanding A/R
- Handle Employer issues
- Communication and Correspondence Activities
Accounts Receivable Representative
06/2012
-
08/2017
Houston, TX
- Maintains customer-focused approach regarding customers’ financial difficulties
- Audits and Cross department work involving heavy Macros work
- Process cash through the PeopleSoft A/R module
- Contact/receive telephone/email requests from both external and internal clients to inform/assist in researching outstanding or misapplied payments, cash on-account, and unapplied cash
- Accumulate proper back up to process cash receipt transfers to appropriate contract/general ledger account
- Assist when required, in processing credit card payments using third party point-of-sale software
- Prepare and distribute A/R Variance reports to the branches
- Process and code bad debt write-offs in PeopleSoft A/R module
- Maintain files for branch communications, A/R Variance reports, as well as all job pertinent documentation
Temporary Accounts Receivable Representative
07/2008
-
04/2012
Houston, TX
- Overtime maybe required during month end closing and during the system implementation
- Successful passage of background, reference, pre-employment assessments, and controlled substance tests
- Excellent verbal and written communication skills with the ability to interact with internal and
- Demonstrated successful ability to input data with a high accuracy rating, and strong
- Reviews and analyzes assigned account balances on the computer, initiates appropriate follow-up action with insurance companies and guarantors to expedite the payment process
- Verifies payer receipt of high dollar claims. Submits any additional information required for claim processing
- Utilizes internet services to obtain current claim status, documents findings and takes appropriate action when needed
Education
Southern New Hampshire University - Nashua Campus
2004 - 2008
School's Degree in Finance
Professional Skills
- Excellent prioritizing and organizational skills
- Strong team building skills and a proven ability to work with a diverse group of people
- Strong mathematical aptitude and proficient computer skills required to include experience with Windows based applications (Excel & Word)
- Skilled in multi-tasking and strong Excel skills
- Strong communication, attention to detail, goal oriented, problem solving and analytical skills
- Highly motivated and detail oriented with excellent teaming skills
- And a strong analytical aptitude/logical thinking skills
How to write Accounts Receivable Representative Resume
Accounts Receivable Representative role is responsible for organizational, efficient, computer, customer, microsoft, excel, training, database, accounting, research.
To write great resume for accounts receivable representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Accounts Receivable Representative Resume
The section contact information is important in your accounts receivable representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Accounts Receivable Representative Resume
The section work experience is an essential part of your accounts receivable representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous accounts receivable representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular accounts receivable representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Accounts Receivable Representative resume experience can include:
- Utilizes other available electronic media claims systems, submits adjusted claims to the state and other payers, monitors Medicare and common working file correcting claims as necessary
- Good hands on experience on Accounts Receivables or prior experience in US Healthcare collections
- Possesses good verbal and written communication skills, ability to prioritize, and attention to detail, accuracy and timeliness on all work products
- Write and present effectively, adjusts to fit the audience and the message, and strongly gets a message across
- Excellent data entry skills (speed and accuracy) required
- Excellent telephone, email & communication skills
Education on an Accounts Receivable Representative Resume
Make sure to make education a priority on your accounts receivable representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your accounts receivable representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Accounts Receivable Representative Resume
When listing skills on your accounts receivable representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical accounts receivable representative skills:
- Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications
- Effective/Strong verbal and written communication and presentation skills
- Experience in accounts receivable and/or accounting experience or equivalent work experience
- Strong Communication and relationship skills, ability to present views in clear and compelling manner and to install confidence and trust
- Strong data entry (Excel/Access) and typing skills required
- Proficient IT skills (MS Office, SAP experience is an advantage)
List of Typical Experience For an Accounts Receivable Representative Resume
1
Experience For Senior Accounts Receivable Representative Resume
- Proven analytical, negotiation, and influencing skill
- Commercial collections experience (has to be at least 5 full years of experience in commercial collections)
- Journaling and reconciling end-of-month cash entries to prior month post-close receipts
- One to three years of experience in billing and collections required
- Account reconciliations and experience with reconciliation of short payments
- Letters generated to ACH clients with invalid data
- Working knowledge of office productivity applications including word processing and spreadsheet
2
Experience For Accounts Receivable Representative CBO Resume
- Responding to customer inquiries regarding past due balances and any related invoicing issues
- Mailing, emailing and uploading copies of invoices to payment centers or directly to clients
- Creating and maintaining tracking reports for payments and collections
- Creating and maintaining tracking reports for payments, collections, and recertification
- Processing tenant charges into the accounting system via SharePoint, and ensuring that property manager requirements are entered correctly into the system
- Reviewing and processing monthly Commercial Billing
- Assisting with external audit requests by researching and uploading the appropriate documents to our extranet
3
Experience For Accounts Receivable Representative Follow Up Intermediate Resume
- Assisting with month-end close meeting accounting deadlines
- Working knowledge of Excel including Pivot Tables and V-Lookups
- Researching and issuing credit memos
- Matching shipping docs to proper documentation and file invoices
- Meeting and maintaining cash collection metrics and goals
- Balancing daily bank deposits to AR receipts. Applies cash to all customer accounts, communicating customer remittance issues to Credit Department
- Providing follow-up and feedback to management regarding assignments
4
Experience For Temporary Accounts Receivable Representative Resume
- Extracting data/reports from workflow systems and patient accounting systems
- Analyzing the data and taking prompt actions
- Maintaining daily reports and supporting the team in process improvement initiatives
- Assisting members to resolve billing discrepancies and inquiries
- Updating ACH clients - working with clients and various departments to resolve
- Preparing and sending customer statements and back up for weekly billings and credits
5
Experience For Accounts Receivable Representative Followup Intermediate Resume
- Investigating and resolving property management related queries to ensure concerns are addressed in a timely manner
- Recording bank receipts – ensuring remittances obtained proactively from the customer where necessary
- Recording Debtors suspense movements. Ensuring sufficient documentation maintained to trace transactions and maintain reconciliation. Maintain reconciliation
- Ensuring the allocation of Debtors suspense amounts against customers or to appropriate G/L area, proactively contact customers regarding unresolved cash items
- Receiving and posting credit card payments
- Monitoring accounts and applying funds as invoices generate
6
Experience For Associate Accounts Receivable Representative Resume
- Looking through check paperwork to determine deduction coding in SAP
- Working with customer portals to enter invoices, rejections, portal inquiries-20%
- Conducting credit review analysis on customers or prospective customers
- Communicating with internal sales representatives on accounts that are in dispute or put on credit hold
- Reconciling sub-ledger detail to general ledger
- Providing assistance with routine audit requests
7
Experience For Group Accounts Receivable Representative Resume
- Contacting insurance companies by email and/or phone to collect payments
- Entering daily cash receipts batches to client accounts for multiple divisions
- Posting of debit and credits to client accounts
- Balancing of A/R at month end
- Incoming phone calls from client
8
Experience For Accounts Receivable Representative Resume
- Maintaining AR queues at a reasonable age-base date as defined by management
- Providing administrative support to the department as needed
- Converting denials into payments
- Achieving daily/weekly/monthly targets
- Processing of member returns and refunds
- Assisting members with recertification questions
9
Experience For Senior Accounts Receivable Representative Resume
- Working with Fortune 100 customers
- Processing weekly and monthly ACH file with notification and file to Corporate Treasury
- Performing daily analysis and application of tenant cash receipt and adjustments
- Maintaining the paperless file management system on SharePoint
- Reconciling General Ledger accounts monthly as assigned
- Resolving unapplied cash receipts of over 90 days
- Providing a high level of internal and external customer service
10
Experience For Accounts Receivable Representative CBO Resume
- Working on newer claims (45-100 days) and aged claims (150 & greater days)
- Processing facility and processional claims, mostly therapy related patients
- Ensuring sufficient documentation maintained to trace transactions and maintain reconciliation. Maintain reconciliation
- Applying checks, ACH and EFT to customer accounts
- Working closely with Collections department to reconcile accounts
List of Typical Skills For an Accounts Receivable Representative Resume
1
Skills For Senior Accounts Receivable Representative Resume
- Perform multiple tasks effectively and adapt to shifting priorities in fast-paced environment
- Professional, service minded, detail oriented, good communication & time management skills
- Keyboarding skills - alpha and numeric
- Billing experience in a high volume or other healthcare experience combined schooling for billing
- Prior experience using Skype for business for calls or training videos
- Effectively identify and communicate to supervisor when assistance is needed (including, but not limited to system function, training, etc.)
2
Skills For Accounts Receivable Representative CBO Resume
- Prior experience in OB/GYN setting
- Experience in account payables/receivable and/or accounting experience
- Display a high level of attention to detail and efficient decision making skills
- A high level of attention to detail and efficient decision making skills
- A high level of attention to detail and efficient decision-making skills
- High level of attention to detail and efficient decision making skills
- Excellent Microsoft Excel experience required
- Advanced Microsoft Office Excel skills (pivot tables, v-lookups, formulas, etc.)
3
Skills For Accounts Receivable Representative Follow Up Intermediate Resume
- Prior collection experience
- Able to work in a fast paced environment and communicate effectively
- Effective at creating and developing reports needed for managing large volumes of data and presenting it
- Strong understanding of the all accounts receivable processes, including billing
- 1+ year of Accounts Receivable/Booking experience working within a high volume Accounting department. (Checks, ACH, Wire Payments)
- Cash handling (handling of monies and balancing a cash drawer) experience
- Experience performing similar role within medical billing operations required
- Successful experience decreasing Days Sales Outstanding (DSO)
- Experience working with billing, accounts receivable, or collections functions
4
Skills For Temporary Accounts Receivable Representative Resume
- Advanced proficiency with Excel and strong understanding of database functionality. Exposure to SQL reporting tools helpful
- Verifies validity of account discrepancies by obtaining and investigating information from various sources
- Experience in Accounting, ideally in a medical/healthcare setting
- Ensure that all accounting documents (per Client Accounting checklist) have been retrieved from prior management companies
- Medical Billing and/or Accounts Receivable experience
- Accounts Receivable experience in a healthcare setting
5
Skills For Accounts Receivable Representative Followup Intermediate Resume
- High volume corporate collections, customer service and accounting experience
- Hospital billing experience
- General accounts receivable and billing experience
- Experience using Excel, Word, Office, and Web-based applications
- Experience within a large academic teaching facility is desirable
- Skilled at preparation of spreadsheets to support collection activities, month end reports, special management reporting, vendor requests, and data analysis
- Experience working in a fast pace environment with defined deadlines
- Data entry work that is fast and accurate as well as a strong familiarity with using computerized software systems
- Experience with accounts receivable research and aging reports
6
Skills For Associate Accounts Receivable Representative Resume
- Experience with MS Office Suite including Excel, Google Drive/Docs/Sheets
- Experience with Radiology, Orthopedic, Gastroenterology, Pathology billing
- Accounts receivable, accounts payable and/or other accounting experience
- Experience working in Accounts Receivable
- Experience in a billing environment required
- Maintain good customer service in challenging situations and manage escalated calls
- Previous experience working with accounts receivable, collection activity or related field
7
Skills For Group Accounts Receivable Representative Resume
- Physician billing experience
- Approximately 3-5 year work experience in accounting
- Work closely with the billing and customer service teams to obtain prior authorizations and referrals
- Process delayed and scheduled orders prior to shipping
- Establish and maintain effective and cooperative working relationships with customers and co-workers
- Experience working within a large ERP system
- One year claims/billing experience within the healthcare field
- Experience working with Sales Reps or a Sales Teams is highly desired
- As needed, attend record turnover meeting with prior management company
8
Skills For Accounts Receivable Representative Resume
- Excellent knowledge of Microsoft office products, including word, excel and access is required
- Insurance contract interpretations experience
- UB04 claim forms experience
- Collections / follow up experience
- Commercial Collections experience
9
Skills For Senior Accounts Receivable Representative Resume
- Experience with Account Reconciliation and the Reconciliation of Short Payments
- Resolves and applies experience to both routine and more complex problems
- Business knowledge and results oriented experience within Patient Financial Services
- Experience with Medical Billing Software and Applications
- Demonstrated service and success in teamwork and consistent high productivity and quality
- Proven accounts receivable knowledge
- Prior accounts receivable knowledge
- Knowledge and experience on SAP
- Capability to prioritize and change focus as necessary
10
Skills For Accounts Receivable Representative CBO Resume
- Experience in healthcare collections and/or healthcare related field
- Experience with and comprehension of how to read an EOB and use the EOB to assess the account status (ie: whether the payment was correctly posted)
- Experience with the grievance process if payment is denied or is less than the amount billed
- Work experience in Accounts Receivable
- Experience in collections and A/R
- Minimu of 2 years' successful data entry experience
- Other Database Software experience
- Alpha/Numeric Data Entry experience required
List of Typical Responsibilities For an Accounts Receivable Representative Resume
1
Responsibilities For Senior Accounts Receivable Representative Resume
- 3-18 months prior work experience or combination of education and experience
- Demonstrate an ability to prioritize, multitask and utilize time efficiently
- Communicate effectively about medical centers financial arrangements, to be tactful, courteous, and professional at all times
- Experience dealing with a large volume of corporate accounts (in excess of 200 accounts) and monthly A/R portfolio of at least 15 million
- Commercial collections experience
2
Responsibilities For Accounts Receivable Representative CBO Resume
- Ensure the effective implementation of collection measures for uncollected accounts
- Experience in an Accounts Receivable position
- Strong statistical, analytical and problem solving ability
- Basic MS office experience specifically with Excel
- Experience in accounts receivable and business-to-business collections
- Upload all AR and Prepaid balances from the prior management company's books
- Reconcile AR balances to the prior management company's financial records and research any variances
- Demonstrates proficiency with software applications used by the company
- Demonstrates the ability to clearly, accurately and concisely document notes in system per company guidelines
3
Responsibilities For Accounts Receivable Representative Follow Up Intermediate Resume
- Adapts to and demonstrates the ability to deal with frequent changes in the work environment
- Accounts receivable (credit and collection function) experience
- Insurance explanation of benefits experience
- Operate a personal computer, printer, fax and 10-key calculator
- Experience with high volume business to business billings
- Demonstrated ability to successfully collect A/R and attain company targets
- Validate ACH bank drafts
- Working knowledge of accounts receivable and delinquency processes
4
Responsibilities For Temporary Accounts Receivable Representative Resume
- Working knowledge of anatomy, physiology and of medical terminology
- Working knowledge of ICD-10 and CPT-4 manuals to research/verify diagnosis codes (ICD-9) and or procedure codes (CPT-4)
- Communicating with affiliate companies to identify payments and forward them in the correct manner
- A/R Representatives are also responsible for reviewing and appealing denied claims for bundling and coding-related issues
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions and conclusions or approaches to problems
- Answer all customer inquiries, including researching and resolving discrepancies, in a timely manner
- Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format
- Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines
5
Responsibilities For Accounts Receivable Representative Followup Intermediate Resume
- This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals
- Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Identify incoming payment with potentially missed billing
- Receives payment information via ACH-(Automatic Clearing House) and Wire transfers and posts payment based on banking detail
- Individual unit and resident set-up, including, but not limited to researching title for discrepancies
- Support IT by providing hands on analysis and testing of systems issues and improvement initiatives
6
Responsibilities For Associate Accounts Receivable Representative Resume
- Maintains accounts receivable database, including updating account information
- Handle warm transfer of client from service associates to assist in resolving client billing request or issues
- Make outbound calls to clients to bring request or billing issues to resolution
- Film prep for AP scanning, filing
- Respond to internal and external customer inquiries and escalations in a timely manner, leveraging billing systems and business partners
- Team of about eight employees currently, looking to bring on five contractors
- Prepare and maintain accurate Excel spreadsheets to support the manual invoicing and billing process
7
Responsibilities For Group Accounts Receivable Representative Resume
- Research and respond to routine customer billing and billing statement inquiries
- Work with third party payers to ensure proper reimbursement on patient accounts, identifying and preparing adjustments and write-offs as appropriate
- Tax Exempt filing with State of CA and ensuring issuance of Federal Tax ID
- Possess basic knowledge of agency accounting as it relates to receivables as well as basic technical accounting knowledge
- Manage a select portfolios of customers’ accounts receivables via following a designated receivables strategy
- Completes tasks accurately maintaining quality standards and productivity standards
- Apply ingcash remittances to outstanding customer balances
- Principle responsibility is to maintain designated portfolio of customer accounts by contacting customers who have not met payment obligations
- Meet or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals
8
Responsibilities For Accounts Receivable Representative Resume
- Maintain an audit trail by gathering appropriate documentation throughout the collection process and resolution
- Assist in departmental training in process and procedures as needed
- Research billing issues and communicate relevant conclusions, both verbally and in written format
- Responsible for ensuring that all of the appropriate delinquency actions, as outlined in an association's delinquency policy, are carried out
- Maintains and monitors all delinquency files in accordance with Delinquency Dept. filing procedures
- Responsible for ensuring that all trust deed sales / foreclosures are monitored and updated in the system on a timely basis
- Responsible to assist in the processing of transfer of ownerships, all address change requests, and violation/fine requests
- Responsible to maintain files to ensure that all information regarding each client is correct and current
- Responsible to assist in the handling of client inquiries
9
Responsibilities For Senior Accounts Receivable Representative Resume
- Works all denials and corrected claims collaborating with the biller
- Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
- Assist with analyzing reports/customer activity to determine customer compliance with contract terms
- Assists employee, clients, or customers by answering questions related to accounts, procedures, and services
- Process client refund including check requests and debits
- Work with internal and external clients on resolving AR & ACH issues & exceptions
10
Responsibilities For Accounts Receivable Representative CBO Resume
- Monthly closing of A/R and Cash application
- Monitor incoming faxes through Right Fax
- Creates charge-backs for all unauthorized deductions as well as clearing all approved deductions
- Perform Accounts Receivable Departmental processing for an organization with multiple locations
- Weekly mailing of load lists
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