Account Representative Resume Sample

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Magnus Cormier
2130 Watsica River,  Boston, MA
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Work Experience


Regional Account Representative
03/2017 - PRESENT
Philadelphia, PA
  • Crocs is a growing company operating in 129 countries, delivering over 250 fresh styles of clogs, flip flops, sandals, toning shoes, boots, and colorful licensed products, selling 40 million pairs of shoes annually
  • Crocs offers a substantial benefits program. We are proud to offer our employees: healthcare, dental and vision; 401K company match and immediate vesting; FSA; Employee Assistance Program; complimentary shoes; and several discount programs to choose from
  • The Crocs Family is built on a foundation of Trust, Teamwork and Fun!
  • Partner with Sales, Care, Collections, Accounting and other key stakeholders to meet and exceed customer’s service expectations
  • Has a solid understanding of client businesses across numerous OCC memberships. Gathers and analyzes pertinent information about Clearing Member’s business in order to anticipate the needs of the members and enhance the Clearing Member experience
  • Acts as an advocate and internal representative for Clearing Members so their product and service needs are communicated internally as necessary ensuring that the Member’s needs are addressed
  • Strong PC skills including Microsoft Office products, e-mail and the Internet; Excellent verbal and written communication and presentation skills highly desirable; Strong analytical and problem solving skills
  • Successful sales experience in ecommerce and or other relevant industries
  • Handles varied customer requests or issues in a timely manner
Account Representative
07/2010 - 02/2017
Dallas, TX
  • Maintains knowledge of current government and/or carrier regulations relevant to the industry
  • Prepares reports and/or sends specialized invoices when necessary
  • Knowledge of and skill in using personal computers in a Windows environment with an emphasis on basic word processing and data entry onto spreadsheet programs
  • Knowledge of medical insurance and its terminology
  • Basic knowledge of ICD-10and CPT codes
  • Communicate with employees, management and payers in a courteous and professional manner
  • Maintain/Establish/Terminate customer accounts by verifying and updating information and filing essential documents
  • Respond to customer inquiries regarding consumption and services billed via the telephone, in person or on the web
Student Account Representative
06/2005 - 01/2010
Boston, MA
  • Travel as required (some international)
  • Ensures the completeness and accuracy of billing documents, by referring to
  • Reviews both computerized edit errors and rejections. Corrects and resubmits as
  • Working knowledge of and experience with American Healthware Systems (Eagle), E-Premis, Caremedic and other related subsystems necessary
  • Compassion for pets and people- awareness and understanding of other’s reactions
  • Researches and reviews patient accounts to determine accurate account information and updates the billing system with accurate account information. Includes monitoring and reviewing various departmental reports
  • Identifies and reports trends in carrier payments and denials. Includes maintaining database of insurance carrier requirements

Education


University of Phoenix - Turnpike Learning Center
2000 - 2005
Bachelor's Degree in Business

Professional Skills


  • Excellent written and verbal communication skills, strong problem solving, organizational skills and attention to detail
  • Possess outstanding interpersonal communication and human relations skills, good written communication skills and exemplary organizational skills
  • Continuous improvement on professional selling skills, computer usage and application skills and personal development
  • Self-starter; strong sense of urgency; strong time management skills
  • Computer Literacy Data Entry (accuracy) Attention to Detail Communication Skills Interpersonal Skills Team Player Ability to Adapt Easily (Flexibility)
  • Demonstrates excellent interpersonal skills, including the ability to quickly understand needs and develop rapport with a diverse group of people
  • Establish strong customer relationships and strong understanding of modern key account management skills (push to pull approach)

How to write Account Representative Resume

Account Representative role is responsible for interpersonal, organizational, computer, customer, presentation, business, analytical, microsoft, planning, selling.
To write great resume for account representative job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Account Representative Resume

The section contact information is important in your account representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Account Representative Resume

The section work experience is an essential part of your account representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Account Representative resume experience can include:

  • Excellent verbal/written communication skills, presentation skills, problem-solving ability
  • Polished and effective phone presence with excellent listening skills
  • Proven excellent proficiency in contact handling skills
  • Strong work ethic and solid analytical, technical, organizational, leadership, interpersonal, and customer service skills
  • Demonstrates effective project management skills
  • Technical Skills - Math and Excel skills and ability to interpret data and written information

Education on an Account Representative Resume

Make sure to make education a priority on your account representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Account Representative Resume

When listing skills on your account representative resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical account representative skills:

  • Excellent customer service skills, including telephone and listening skills
  • Effectively communicate information internally and externally via phone and email; strong written and oral communication skills
  • Good computer skills including Microsoft Office experience
  • Sales/customer knowledge, Decision making skills, Negotiation skills, Confidence
  • Demonstrate strong organizational, time management and interpersonal skills
  • Demonstrated basic math and clerical skills, including preparation of correspondence, using proper syntax, grammar and punctuation

List of Typical Experience For an Account Representative Resume

1

Experience For Key Account Representative Resume

  • Exemplary customer service skills, and excellent communication and interpersonal skills
  • Strong Selling and business planning skills with a mid to long-term horizon
  • Highly proficient in analyzing data with excellent skills of Microsoft Office specifically Excel
  • Data driven with strong analytical and problem-solving skills,
  • Accounts receivable, or similar experience, cash handling experience and/or demonstrated professional customer service focus
  • Strong Google Apps & Microsoft Office skills
  • Strong value based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value
2

Experience For Inside Account Representative Resume

  • Demonstrate ability to effectively mentor Associate Account Representative
  • Excellent time management and grammatical skills
  • Strong organizational skills and administrative accuracy
  • Strong project management skills
  • Strong communication and interpersonal skills including the ability to network and influence broadly across the organization and with external partners
3

Experience For Student Account Representative Resume

  • A valid driving license for category B and driving experience
  • Proven experience in consistently meeting or exceeding monthly and annual sales goals/quotas
  • Customer Service: Demonstrate costumer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
  • Experience in conducting business internationally, building strong business relationships, in the South American region
  • Demonstrate a consistent and proven track record of achieving objectives through the planning and implementation of activity plans
  • Experience in selling into end user companies experience
  • Computer skills including Work and Excel is desired
4

Experience For Specialty Account Representative Resume

  • Experience in sales or customer service required, preferably within the hearing aid industry. Previous telephone experience
  • Demonstrates ability to be persuasive as well as being a good listener
  • Maintain and upgrade individual skills set, per market, through continuous learning and market awareness
  • Possess problem solving skills to determine cause of problems, evaluate implications and respond in an appropriate and timely manner
  • Possesses persuasive selling skills, with the ability to influence others
5

Experience For Field Account Representative Resume

  • Keen intelligence and negotiating skills
  • Competent to learn and develop new sales skills and techniques; adaptable and open to new ideas and learning
  • Professional phone and writing skills
  • Process chemical or fuel additive treatment experience or 2+ years experience in a refinery engineering position
  • Use of billing computer and PC skills
  • Prior experience with Accounts Receivable systems and system generated reporting
  • Strong interpersonal skill, communication, presentation and well planning, wth result oriented mindset
6

Experience For Regional Account Representative Resume

  • Strong interpersonal skill, communication, presentation, dynamic, well planning and resul oriented
  • Two to Four years of relevant work experience preferably in the delivery and administration of student services and/or accounting experience
  • Effectively establish relationships with existing small/medium Materials customers and build new business customers for relationship development
  • Effectively communicate with other support areas within and outside of the City in both oral and in written form
  • Functions effectively and efficiently in a team environment working toward specific team sales goals
  • Demonstrated superior, proven track record in outside sales or marketing, preferably with a media company
7

Experience For Junior Account Representative Resume

  • Effectively disseminate information such as winning numbers, drawing times, settlement dates, etc
  • Uses digital software systems, applications, analytic tools and other technology to effectively to sell ad campaigns, inspect & present results presentations
  • Approximately 1-2 years in customer service and/or sales experience with a proven track record of exceptional client relations
  • B2B sales experience, strong track record of performance
  • Handle purchase orders effectively
  • Handle inbound calls and enter data accurately and effectively
  • Experience in an office environment through an internship or other experience desired
  • Ensure growth strategies are executed effectively throughout all levels of influence within the Distributor
  • Experience in Energy or an equivalent combination of education and experience required
8

Experience For Pro Account Representative Resume

  • Experience in Relationship or an equivalent combination of education and experience required
  • Effectively utilizes system tools to identify and resolve AR denials and other problems with individual claims
  • Effectively communicate with other internal departments to ensure client issues are addressed and resolved
  • Exhibited selling and negotiation skills
  • Computer skills including proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • Proactively identify and effectively cross-sell and upsell KBM products and services
  • Ales experience and/or industry experience
  • Professionally, effectively and accurately represent our products over the phone, facilitating brand
9

Experience For Telesales Account Representative, Biblica Resume

  • Sales experience and/or customer service experience
  • Experience in canvassing and cold-calling into various types of local businesses, with evidence of
  • Analytical skills for business planning decision planning
  • Computer Skills; Microsoft Word, PowerPoint, Excel and Outlook
  • Professional and articulate communication skills (written and verbal)
  • Demonstrates high motivation with a good aptitude for collections
10

Experience For HBO Senior Account Representative Resume

  • Effectively utilize applications/systems (eg. MART, RMB, CSI) and serve as the key liaison for process and activities supported by Centralized Services
  • Great organizational, data entry and communication skills
  • Proficient with Microsoft Office Suite with intermediate to advanced Excel skills
  • Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
  • Uccessful outside B2B sales experience and/or industry related experience
  • Basic computer/technology skills (Word, Excel, e-mail, internet, voicemail, etc.)

List of Typical Skills For an Account Representative Resume

1

Skills For Key Account Representative Resume

  • Time management skills; good presentation skills
  • Strong PC Skills, including experience using MS Office, Customer Relationship Management programs, Web Browsers
  • Demonstrates excellent communication and follow-up skills
  • Strong math aptitude, strong organizational, time management and interpersonal skills
  • Multitask and establish priorities, solid organizational skills
2

Skills For Inside Account Representative Resume

  • Demonstrate strong customer service and teamwork skills
  • Strong analytical skills for effective issue resolution
  • Technical skills, Analytical skills
  • Basic understanding of financial information and effective negotiating skills
  • Be able to work remotely and have good planning and reporting skills
  • Solid Excel skills (including pivot tables, advanced formatting, macros, etc)
  • Prior experience in a contact center with a proven track record of meeting or exceeding performance targets
3

Skills For Student Account Representative Resume

  • Strong selling and business planning skills with a strategic mid to long-term horizon
  • Strong networking, relationship building and inter-personal skills
  • Strong listening skills, to understand customers’ needs
  • Excellent communication skills - written, verbal and listening
  • Strong leadership and selling skills and the ability to work independently
  • Good written, oral and reading communication skills
  • Demonstrates persuasive written and oral communication skills and relationship building
  • Strong program management, and excel skills and the ability to support reseller sales and operations planning
  • Excellent planning and organization skills Proficient in Microsoft Office, particularly Excel
4

Skills For Specialty Account Representative Resume

  • Have excellent communication, presentation and listening skills
  • Strong listening and communication skills with the ability to simplify complicated financial concepts
  • Excellent communication / presentation skills (written, verbal, utilizing technology)
  • Strong typing and basic computer skills
  • Work autonomously or with others to effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
  • Strong interpersonal, telephone/oral and written communication skills
  • Strong verbal & written communication. Basic computer/technology skills (Word, Excel, e-mail, internet, voicemail, etc.)
5

Skills For Field Account Representative Resume

  • Strong PC, company proprietary systems and Internet navigation skills
  • Strong organizational and time management skills; perform tasks accurately, consistently, and thoroughly
  • Good communication and interpersonal skills to appropriately represent Macmillan in the market
  • Proficiency with Microsoft Office suite, with emphasis on Excel; strong oral and written skills
  • Demonstrate initiative and proactive skills with co-workers, peers, and customers
6

Skills For Regional Account Representative Resume

  • Excellent negotiation skills that lead to closed deals and satisfied customers
  • Solid Power Point skills and the ability to turn data into presentations
  • Excellent communication skills both verbal or written
  • Business acumen and strong analytical and negotiation skills
  • Effectively manage multiple priorities and meet strict deadlines
  • Strong value-based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value
  • Strong Presentation and Listening Skills
  • Solid computer skills with the ability to learn new programs
7

Skills For Junior Account Representative Resume

  • Strong communication skills in Finnish as well as English
  • Strong interpersonal skills and great capacity to adapt and build long term relationships
  • Strong negotiation, persuasion skills and customer focus
  • Very good communication skills in English. Additional European language is considered as an asset
  • High energy and strong presentation skills
  • Demonstrated communication and presentation skills
  • Strong analytical skills and demonstration of strategic perspective
8

Skills For Pro Account Representative Resume

  • Excellent communication oral and written skills. Fluent English
  • Computer skills: Strong Excel knowledge
  • Professional and energetic phone presence and strong interpersonal skills
  • Excellent oral,written and presentation skills
  • Excellent interpersonal skills and service orientation
  • Effective communication skills - written and oral in both English and Spanish
  • Leadership & Influence + Strong Analytical skills
  • Strong PC skills (word, excel, power point)
9

Skills For Telesales Account Representative, Biblica Resume

  • Excellent commercial negotiation and presentation skills
  • Strong computer skills, particularly Microsoft Excel
  • Position requires excellent communication skills, both written and oral
  • Strong interpersonal skills with the ability to listen, comprehend, and overcome obstacles
  • Strong communication skills in Finnish as well as in English
  • Excellent communication, strategic prospecting, and time management skills
  • Strong interpersonal, time management, and follow up skills are essential
10

Skills For HBO Senior Account Representative Resume

  • Demonstrated verbal and written communication, customer service, analytical and presentation skills
  • Demonstrated time management, organizational and detail oriented skills
  • Outstanding organizational and meeting-follow-through skills
  • Ensuring channel effectiveness by analyzing effective points of distribution and their ability to enable the Company’s color and trim model
  • Typing skills equal to 35 words per minute net
  • Prioritizing the channel into 3 tiers: 1st Tier equals #1 priority
  • Drawing on extensive experience and judgment to plan and accomplish goals, delivering efficient and effective service to customers
  • Good strategic thinking skill with a global mindset when it comes to identifying key issues and evaluating a set of options
  • Demonstrated knowledge and understanding of account based selling and experience selling an injectable (buy and bill) product is highly desired

List of Typical Responsibilities For an Account Representative Resume

1

Responsibilities For Key Account Representative Resume

  • Extensive contact with affiliate’s financial management, as well as interaction with HBO Domestic Network Distribution, Finance & Analysis, and Legal personnel
  • Proficient at selling SaaS while effectively managing a long tail pipeline
  • Leverage prospecting and relationship-building skills to create partnerships with Spain’s best restaurants
  • Leverage prospecting and relationship-building skills to create partnerships with Portugal’s best restaurants
  • General clerical accounting skills
  • Prior experience in selling the portfolio described above
  • Communicate effectively both verbally and in writing is critical
  • Effectively convey our company message in marketing our services
2

Responsibilities For Inside Account Representative Resume

  • Maintaining excellent relationships with clients
  • Accounting or reconciliation related work experience
  • Experience in prospecting, qualifying and cold calling enterprise companies
  • Cash handling, bookkeeping or accounting experience – min 3 yrs
  • Experience collecting, analyzing and summarizing information
  • Experience of working in the ELT publishing industry in a sales and marketing capacity
  • Experience engaging in automotive purchasing environments focusing on long term contract negotiations and supply agreement
3

Responsibilities For Student Account Representative Resume

  • Previous experience of working in the publishing industry or in education, preferably in a sales and marketing capacity
  • Demonstrated knowledge and thorough understanding of marketing, advertising and promotional principles and local retail landscape
  • Gain and maintain a working understanding of how to position the solutions to clients to adequately demonstrate the Company’s value proposition
  • : experience working in a veterinary animal hospital setting is required
  • Ensure pricing is accurate and up to date prior to placing buys with suppliers
  • Experience in large format digital printing, films, signage, graphics, and vehicle wrapping
  • Experience selling Cutting Tools is highly desired
4

Responsibilities For Specialty Account Representative Resume

  • Experience in Social Media applications including but not limited to, texting/SMS, Facebook, Twitter, Instragram and YouTube
  • Experience working with an enterprise Student Accounts system in a college or university setting
  • Experience meeting sales targets using a solutions-focused approach
  • Previous experience from sales and marketing from pharmaceutical industry and in the Primary Care setting is considered beneficial
  • Possess a strong understanding of VM, our products, competition in the industry and positioning
  • Capable of developing effective relationships with clients, vendors and staff
  • Uccessful sales experience selling solutions/services in the technology area
  • Customer Service or Account Managing experience
  • Request, obtain and distribute renewing groups EOC’s (Evidence of Coverage booklets)
5

Responsibilities For Field Account Representative Resume

  • 2+yrs of accounts payable/accounts receivable or payroll, and billing experience
  • Demonstrates an understanding of the various product lines
  • Experience in solution and concept selling
  • Build strong relationships with key customers through value-selling and entertainment
  • Build and maintain strong working relationships with payroll company partners
  • Detailed oriented, possess a good understanding of numbers with the ability to recognize inaccuracies
  • Experienced maintaining business relationships (used primarily with our payroll company partners)
  • Demonstrate ability to support Associate Account Representative or Sr. Account Representative as back up during absence from storm duty, vacations, etc
6

Responsibilities For Regional Account Representative Resume

  • 2) Maintaining strong win/win relationships
  • 6) Providing strong service support and coordination for customers
  • Maintain existing accounts, build and maintain customer relationships, and sustain excellent customer
  • Establish and maintain effective working relationships with customers and/or co-workers
  • Good working knowledge of processes and key contacts at CSC
  • Independent decision making is required with good business judgment and analysis of student accounts
7

Responsibilities For Junior Account Representative Resume

  • Knowledge and experience of brand/ marketing plan development and execution
  • Experience in using Microsoft Office applications (i.e., Excel, Word, Outlook)
  • Some college coursework or equivalent applicable training or experience
  • Experience leading cross-functional initiatives to successful outcomes without direct authority
  • Corrugated industry and/or packaging experience
8

Responsibilities For Pro Account Representative Resume

  • Elling experience
  • Experience in selling through Industrial Distribution
  • Experience in selling into end user companies
  • Five (5) years of Automotive/Tier selling experience
  • Work experience preferably in the e-Commerce, on-line advertising, retail technology, or software industries
  • Demonstrated ability in email, word processing, spreadsheet software, and navigation within the Internet
9

Responsibilities For Telesales Account Representative, Biblica Resume

  • Inside sales/telemarketing experience is required
  • Experience in Sales, marketing or related area
  • Knowledge and/or experience in marketing and sales promotional techniques
  • Commercial banking experience, an asset
  • Experience using Tableau or other business analytics tools
10

Responsibilities For HBO Senior Account Representative Resume

  • EPIC billing experience desirable
  • Experience selling to service oriented companies
  • Experience presenting to C-level executives in person
  • Independent decision-making is required with good business judgment and analysis of student accounts
  • Experience in account management in the direct marketing industry

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