Valet Resume Sample
Sophia McCullough
881 Queenie Drives,
Phoenix,
AZ
+1 (555) 292 2226
Work Experience
Valet Parking Manager
08/2017
-
PRESENT
Philadelphia, PA
- Anticipate guests’ needs, respond promptly and acknowledge all guests, despite how busy or the time of day
- Have a valid US driver’s license. -required
- Ensure all vehicle keys are turned in to the key room window, with accompanying Key Tag attached, immediately upon parking guest’s vehicle
- Demonstrate skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill
- Recovers items from guests’ vehicles such as luggage, boxes, books, and clothing
- Valid (state) driver’s license
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Learning and visual ability to observe and detect signs of emergency situations
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Valet
09/2013
-
04/2017
Boston, MA
- Valid California driver’s license
- Report to work as scheduled, in proper uniform, and in accordance with company’s personal appearance standards
- Focus on guests’ needs
- Cashiers when necessary to expedite the processing of guest’s purchasing
- Reports to Retail Manager
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Months previous work experience in a guest service position required, preferably within the hospitality industry
Valet Supervisor
02/2011
-
04/2013
Boston, MA
- Overall knowledge of proper guest service, standards and code of conduct
- Outgoing and friendly personality with a general knowledge of computer and radio functions as well as ability to find a need and take care of an issue
- Overseeing the valet process and directing the activities of Valet Parkers in the process of parking guest cars
- Regularly (2/3 of the time or more) work in outdoor weather conditions to include direct sunlight, heat or cold; work in extreme heat (non-weather); use motorized company vehicle or a leased or personal vehicle for company business; maintain a valid Florida state driver’s license
- Hours of operation are 24 hours a day
- Shifts vary in length depending on location up to 8 hours
- Travel to valet locations is required
- Weekend, evening and holiday hours are necessary
Education
Indiana Wesleyan University - Cleveland Education Center
2007 - 2011
School's Degree in Management
Professional Skills
- Demonstrates exceptional driving skills and maneuverability in operating Valet patrons' vehicles in a safe and efficient fashion
- Professional appearance and excellent communication skills in dealing with guests and colleagues
- O Excellent customer service, communication and problem solving skills
- Fluency in English, excellent communication skills and a warm and friendly personality
- Good skills in: communicating, listening, planning, organizing, problem solving
- Valid driver's license with at least 5 years of driving experience and a clean driving record
- Cash handling experience in a professional experience required
How to write Valet Resume
Valet role is responsible for parking, training, basic, customer, english, accounting, retail, finance, credit, printing.
To write great resume for valet job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Valet Resume
The section contact information is important in your valet resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Valet Resume
The section work experience is an essential part of your valet resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous valet responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular valet position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Valet resume experience can include:
- Demonstrated supervisory experience, strong leadership skills, and the ability to take initiative
- Presents excellent communication skills, both written and oral are essential
- Receive vehicle claim ticket from guest and ensure proper validation; relay validation/payment procedures to guest
- Effectively present information in one-on-one and small group situations to members, guest, and other employees of the Club – required
- Communicate clearly and effectively in a courteous manner
- Skills (Bellperson and Bell Captain)
Education on a Valet Resume
Make sure to make education a priority on your valet resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your valet experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Valet Resume
When listing skills on your valet resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical valet skills:
- Good time keeping skills
- Computer skills/literacy and proficiency with training delivery applications
- Great organisational and multi-tasking skills
- Valid CO driver's license; Possesses a valid driver's license for type of vehicle driven
- Prioritize, organize and make good judgements
- Communicate effectively with subordinates and customers
List of Typical Experience For a Valet Resume
1
Experience For Ski Valet Resume
- Communicate clearly and effectively in a hospitable manner
- Ensure all parking garage gates & systems are in working order and are operated and maintained safely
- Maintain/strengthen good working relationships with staff, residents and families
- Valid Washington State Driver’s License and a driving record acceptable to Risk Management
- The ability to maintain a valid Egyptian driver’s license, free of traffic and substance abuse-related violations
- Valid CA state driver’s license
- At lease one (1) year supervisory experience
- Demonstrated proficiency in the operation of manual transmission vehicles
2
Experience For Valet Supervisor Resume
- Previous ski valet experience required
- Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and professional manner
- Bending, lifting, squatting
- Cleaning and running of trash compactors, picking up loose and bagged trash from around the compactor area
- Posting all bills through the computer and passing the lists to accounts
- Helping guests with their luggage
- Checking business mail regularly within the shift and respond accordingly
- Organizing key/number systems
3
Experience For Valet Parking Manager Resume
- Partners with HR and AGM in recruiting, interviewing, hiring, and training employees
- Constant kneeling, pushing, pulling and lifting
- Assists guests during the loading and unloading process onto the mountain via chairlifts and the gondola
- Answer department telephone within 3rings using correct greeting and telephone etiquette
- Provides information, directions, wheelchair assistance, and entering and exiting vehicle assistance
4
Experience For Service Valet Resume
- Ensures that the roads and driving areas are never blocked, requesting assistance from security if needed
- Assists MWAA in planning and directing special events and activities
- Plans, assigns, and directs all work activities, to include performance appraisals, reward and recognition, and employee coaching and counseling efforts
- To be fully conversant with all services and facilities offered by the hotel and being aware of all activities and events taking place in the hotel
- Records all guests’ requests and all pending matters in the log and following it up to ensure they are handled and related action was taken properly
- Keep business mail strictly for business purposes only and follow E-mail etiquette and standards when sending or receiving mails
- Occasional lifting and carrying up to 100 lbs
- Responsible for parking and retrieving all guest cars in an efficient, safe and friendly manner
5
Experience For Bellperson / Valet Resume
- Ensure compliance with loss prevention; claim reporting, quality assurance, labor laws and standard operating procedures
- If applicable, explain parking options and prices; offer valet parking
- Conduct on-going product study and competitive reviews
- Assist in setup of special event parking programs
- Utilizes efficient work methods in successfully completing work assignments
- Remain at assigned post while not parking vehicles
6
Experience For Overnight Valet Resume
- Document location of vehicles parked in parking facility
- Date/time stamp vehicle parking ticket and file
- Document phone requests for retrieving vehicles as specified; record time of completion
- Follow department procedures for retrieving a vehicle without a guest claim ticket
- Retrieve guest vehicle keys from secured location and retrieve guest's vehicle from parking facility
7
Experience For Valet Parker Resume
- Collection of guest’s money for the payment of valet parking
- Promptly greet service customers in a friendly, courteous, and outgoing manner
- When providing a tour of the property or room, team members do NOT point with their fingers
- Maintains established service standards for all reporting departments
- Assists in developing department policies, procedures and goals
- Develops and manages budgets for each reporting department
- Adjusts airport transportation shuttling schedules as needed
- Performs vehicle exchanges with surrounding dealerships
- Compiles and analyzes reports pertaining to cash receipts, petty cash, and general expenditures
8
Experience For Night Bellman / Valet Resume
- To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Zallaq Standards of Performance
- Handover shifts properly and to ensure that no pending correspondence / issues are to be left unattended without follow up
- Satisfaction in delighting residents and property managers
- Commands a presence of respect and humility; demonstrating the ability to motivate and readily
- Clean driving record and background check
- Free Epic Ski Pass to our world-class resorts; including Vail, Beaver Creek, Keystone and Breckenridge
- Exercise initiative and sound judgment and react with discretion under varying condition
9
Experience For Bellman / Valet Resume
- Valet Giving Associate Relief Fund
- Current drivers license and clean driving record
- Run to parking lot to retrieve cars quickly
- Work a flexible schedule; including some late afternoons or nights, holidays and weekends required
- Work for long hours standing up and in adverse weather conditions
10
Experience For Valet Cashier Shift Supervisor Resume
- Shovels snow, removes ice from building exterior walkways and deck
- Assists food and beverage staff with morning services
- Is professional at all times when discussing the club
- Performs the daily tasks according to Osprey standards and those set forth by the Hotel Operations Manager
- Maintain cleanliness of key room, luggage room and valet parking lot areas
- Maintain traffic control ensuring fire lanes are kept clear
- Comply with safety standards when driving guest vehicles
- Oversee the operations of a facility under the supervision of the Operations Manager to ensure 24/7 professional parking management
- Schedule, train and manage hourly associates to ensure best practices established by LAZ Parking
List of Typical Skills For a Valet Resume
1
Skills For Ski Valet Resume
- Valid driver’s license and ability to operate a motor vehicle
- Parking operations and/or parking industry experience
- To keep a good relationship with account contacts, participating in weekly meetings to stay informed about upcoming events
- Drive a car, including automatic and manual transmissions – at least 1 year of experience driving manual transmission vehicles
- Have at least 4 years of licensed driving experience
- Excellent driving record as verified by Motor Vehicle Report
- Accurate documentation on all tickets to ensure accurate billing & good service to our guests
- + 1 yeas of experience in a customer-facing / customer service environment
2
Skills For Valet Supervisor Resume
- Valid U.S. driver’s license and have a clean driving record - required
- Demonstrates flexibility and adaptability to changing business needs
- Previous experience driving all types of vehicles
- Valid (state) driver’s license, great driving record
- To co-operate with uniform attendant and linen room in the maintenance and pressing of uniforms
- Demonstrate the highest level of customer service to current and prospective owners in order to
- Valet experience is required
3
Skills For Valet Parking Manager Resume
- Previous hospitality experience prefered
- Valid driver's license with clean driving record is required
- Six months of related experience, preferably in public contact work
- Efficiently operate both standard and automatic shift vehicles
- Valid driver license with a clean (zero points) driver’s abstract and able to drive automatic vehicles
- Experience in the service industry preferably in the hospitality industry
- Valid Montana driver’s license
- Provides service forecasts to address staffing levels and ensure operational effectiveness
4
Skills For Service Valet Resume
- Parking and retrieving cars – running to vehicles, getting in and out of vehicles
- Recommending different dining establishments, entertainment spots, and shopping centers. Including directions to popular destinations
- Parking and retrieving cars – running to vehicles, getting in and out of vehicles – when necessary to assist valet attendants when there is a large event
- Parking, retrieving, and spot-cleaning customer vehicles
- Parking and retrieving customer's vehicles and assisting people in and out of the facility
5
Skills For Bellperson / Valet Resume
- Lifting and moving valet equipment – up to 100 pounds
- Loading and unloading luggage out of vans, busses, etc., and delivery to and from guest rooms
- Lifting and moving – up to 100lbs
- Lifting and moving valet equipment – up to 100lbs
- Bending and Sitting
6
Skills For Overnight Valet Resume
- Standing for up to 8 or more hours per day
- Looking for someone with open and flexible availability to work AM and PM
- Understanding of garage and hotel driveway traffic operations
- Running to retrieve cars for customers
- Maintaining Nissan's Quality Standards
- Maintaining Infiniti's Quality Standards
7
Skills For Valet Parker Resume
- Working in adverse weather conditions
- Parking facilities, layout, hours of operation, prices and procedures
- Delivering of messages
- Working with customers who need assistance with vehicle functions and technology
- Walking, Standing, Running for extended periods
- Being courteous, helpful and responsible
8
Skills For Night Bellman / Valet Resume
- Providing parking for residents’ and guests’ vehicles
- Standing up to 8 hours outside
- Maintaining Nalley Ford Quality Standards
- Directing the guest; where to pick up ski tickets or season’s passes at GCL, or meet for a lesson
- Keeping customer’s records up-to-date and other administrative tasks
- Work while standing, walking, running and shoveling for extended periods
- Ensure proper training of proper use and care of guest’s vehicles while driving and parking
9
Skills For Bellman / Valet Resume
- Document any guest claims, record of counseling, or other pertinent information occurring during your shift
- Ensure proper training of proper use and care of guests vehicles while driving and parking
- Graveyard shift: Reorganize vehicles in parking facilities and keys to prepare for the following day’s parking business
- Ensure proper training of proper use and care of guest vehicles while driving and parking
- Manages hiring, training and evaluating of department staff members
- Handle arriving/departing guests’ luggage, for storage and/or delivery via cart to/from designated units at the property
- Processes Valet patrons upon entry into the facility utilizing hand-held information processing devices (equipment)
- Have a clean driving record (no more than 1 moving violation in 3 years and no DUI’s, suspended licenses etc… in 5 years)
- Vision, hearing, speaking, literacy (critical)
10
Skills For Valet Cashier Shift Supervisor Resume
- Welcomes all guests to the Resort, providing dynamic, high quality service to all guests and assisting guests with luggage to and from accommodations
- Assist co-workers with parking and retrieving vehicles
- To follow Laz procedures when overseeing any property/employees (see training material)
- Assist valets and attendants with parking and retrieving vehicles in a safe manner
- Assists with clean up for Room Service including tray pick ups, and restocking
- Transfer luggage, trunks, and packages to and from rooms, loading areas and vehicles by hand or using baggage carts
- Maintain adequate staffing by posting job opportunities on the career website, inter department postings, and inter casino postings
List of Typical Responsibilities For a Valet Resume
1
Responsibilities For Ski Valet Resume
- Automotive product, sales, brand ambassador or hospitality industry experience
- Standing, walking, bending, reaching 100% of the time
- Parking and collecting customer’s vehicles, ensuring the highest level of care
- Checking in and out of loaner vehicles
- Cleaning customers vehicles
- Parking customers vehicles
- Frequent lifting, bending and pushing
2
Responsibilities For Valet Supervisor Resume
- Strictly adhere to the hotel’s procedures for cash handling and cashiering
- Directs staffing, training, and performance evaluations to develop and improve Valet Operations and overall service delivery
- Locate and deliver members’ and guests’ ski equipment to member when member and/or guest arrives each day to go skiing
- Locates and delivers members’ and guests’ ski equipment to member when member and/or guest arrive each day to go skiing
- Work a flexible schedule, in any weather and including weekends
- To improve access and create a welcoming atmosphere for our customers, clients and field employees
3
Responsibilities For Valet Parking Manager Resume
- To record/report use of labor, managing to stay within overtime rate and budget guidelines
- To open and close the valet location – fill out appropriate paperwork accurately, collect appropriate parking fees accurately and make accurate bank deposits
- Enjoy working in a tam environment
- Shifts vary in length depending on what has been planned for the location
- Weekends, evening and holiday hours are required
- Prepares work areas in both Room Service and Guest Services for morning shifts
- Create yearly budget for both departments according to projected income and labor needs
4
Responsibilities For Service Valet Resume
- Work in direct contact with Lead Valets to ensure department SOP and company policies are being adhered to
- Document any guest claims and determine their legitimacy by working in conjunction with surveillance and security
- Communicate any pertinent information concerning casino activity to all employees both verbally and written
- Fills all reasonable guest requests and maintains the guest complaint log, following up to resolve guest complaints
- Coordinate with Human Resources to ensure adequate staffing levels
5
Responsibilities For Bellperson / Valet Resume
- Incumbent subject to varying levels of weather conditions, crowds, smoke, and noise, the severity of which depends upon customer volume
- Assists guests with luggage including delivery inside the hotel
- Keep service drive moving at all times
- Assist customers with phone pairing and tire pressure correction
- Parks and retrieves guests’ vehicles in a safe manner to and from designated parking areas
6
Responsibilities For Overnight Valet Resume
- To respond to answering pager and carry out any request within the 10 minutes-standard
- Cares for guests’ immediate needs by getting them settled and comfortable in their room upon registration into the Hotel
- Provides direction and information regarding property’s facilities
- To check in with account contact or operations manager when arriving to work
- Assist drivers and guests with opening vehicle doors
- Checks in and assists in maintaining Loaner Car Fleet
- Completes and administers all Record of Counseling documentation when there is any violation of company policy
7
Responsibilities For Valet Parker Resume
- Ensure service and staffing levels are maintained at Curbside Departures Level and Valet Service Center
- Monitor area outside valet office to insure guests do not park their vehicle without leaving their keys with Valet
- Issues the patron a numbered valet parking ticket
- Watches over the vehicles parked in the valet parking area to assure their safety, calls the Security office if there is a problem
- Adapt to changing Member needs
- Park guest vehicles in on-site parking ramp (we are a valet-only property)
8
Responsibilities For Night Bellman / Valet Resume
- A passion for customer service and dealing with people
- Learn new programs such as company reporting
- Provide driving directions and general information as needed
- Manage parking area
- Tags, stores, inventories, and issues members’ and guests’ ski equipment
- Define the strategy for user experience and operations to build a winning value proposition in the very vibrant and competitive assisted selling space, setting a multi-year winning vision for eBay’s proposition
- Manage the day to day business operations & drive process improvements, ultimately writing the book on optimal ops model for eBay’s assisted selling business
- Follow the resort’s etiquette guidelines
- A safety conscious and diligent approach
9
Responsibilities For Bellman / Valet Resume
- Valet all member’s and guest’s ski equipment with applicable labels, put into Jonas ski inventory, and stored in an organized fashion
- To ensure all equipment match to the guest’s identification number/pass
- Colorado driver’s license - required
- Valet guests’ ski equipment with appropriate labels in our coordinated locker system to store for guests’ use
- Locate and deliver guests’ ski equipment to guest, vehicle/s and/or our DoubleTree Shuttle
- Maintain cleanliness of the facilities for guest arrival
- Maintain amenities in ski room areas i.e. water, granola bars, trail maps, etc
- Work in a fast paced, multi-tasked environment with owner’s and guest’s
10
Responsibilities For Valet Cashier Shift Supervisor Resume
- Work hand and hand with service call center on appointment schedules to keep track
- The Valet Parking Attendant’s responsibilities include, but are not limited to assisting all guests they come in contact with by greeting all guests on the front drive and retrieving vehicles efficiently
- Position involves prinarily outside work
- Shuttle customers to and from locations while their vehicle is in service
- Complies with Hotel’s Health, Safety policy
- Play an integral role in assisting with emergencies (i.e. fire, medical, power/system failure) by contacting the designated personnel for immediate assistance and assisting in response activities as instructed
- An important responsibility of the bell-valet is acting as an ambassador to the resort and possess’ thorough knowledge of the resort’s services and outlet hours
- Always maintain a professional presentation within the guidelines of the resort’s uniform and grooming standards
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