User Architect Resume Sample

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Rashawn Altenwerth
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Work Experience


Assc Dir-senior User Exp Architect
12/2015 - PRESENT
Detroit, MI
  • Tier 3 Mac engineering supportVendor management and end user compute roadmap definitions
  • Experience in End User Computing Technologies
  • Good knowledge of the VMware architecture, including ESX hypervisors, vCenter Server, VMware, SRM, VDI, vCOPS, vCAC
  • Relevant IT experience (desktop management, storage, networking, management, monitoring, security, performance, capacity, availability, databases)
  • Experience in customer-facing positions as a professional services consultant, preferably with an IT software or hands-on consulting organization
  • Experience in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware vSphere and End User Computing products or solutions
  • Experience configuring, troubleshooting, and administering IT networking and SAN storage solutions
  • Experience in infrastructure architecture and design of Active Directory and desktop systems deployment, workspace services, and Single Sign On technologies
End User Computing Architect
10/2013 - 11/2015
Los Angeles, CA
  • Experience in business mobility, MDM, MAM and EMM
  • Technical knowledge of various MS Windows operating systems and database solutions such as Oracle and SQL Server
  • Scripting ability with Powershell, VBScript, registry hacking, automated deployment techniques, and driver integration
  • Experience with application virtualization or electronic software distribution management systems (e.g., Microsoft SMS/SCCM), especially VMware ThinApp a great advantage
  • Understanding of computer server architectures, including Storage Area Networking (SAN), networking topics (Cisco certified desired but optional)
  • Familiarity with systems management concepts, processes and standards (e.g. SNMP, JMX/mbeans); capacity/performance management and tuning; and storage and network management
  • Excellent communications and interpersonal skills, especially public speaking and presentation skills
  • Experience creating digital videos, especially using Camtasia or similar, is a definite advantage
  • Travel up to 60% or more throughout home region (and occasionally internationally). Maintaining a current and valid passport is required
Architect End User Technology
06/2011 - 09/2013
Houston, TX
  • An online portfolio or samples that can be submitted with your resume is required. This is an Interaction Design role, not a Visual Design or BA role.
  • Conducts research (varies by needs of intent) to inform or refine designs. This includes determining research goals, creating a test plan and facilitator’s script, recruiting users, executing the study protocol (e.g. lab test, remote test, survey), and analyzing the results
  • Ensure alignment to client’s infrastructure architectural standards and strategy
  • Gather requirements for new client projects, assisting the client’s business stakeholders
  • Maintain and ensure alignment to client’s infrastructure architectural standards and strategy
  • Ensure that infrastructure architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities
  • Operate as Trusted Advisor on technical matters to ‘C-level’ clients
  • Establish rules related to Microsoft’s System Center Configuration Manager (SCCM), Windows Group Policies and Mobile Device Management systems

Education


Franciscan University of Steubenville
2007 - 2011
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent oral, written communication and presentation skills demonstrating sensitivity and persuasiveness
  • Experience years of end point device portfolio management and planning experience
  • Proven experience in developing enterprise and solution level architectural designs
  • Design & envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time
  • Experience in building user-centric conversation experiences (voice and chat) in an agile environment
  • Experience as a User Experience Designer for web and mobile user interfaces
  • Strong Architecture experience of Office/Microsoft 365

How to write User Architect Resume

User Architect role is responsible for presentation, software, retail, training, integration, database, mac, recruiting, architecture, design.
To write great resume for user architect job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For User Architect Resume

The section contact information is important in your user architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your User Architect Resume

The section work experience is an essential part of your user architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user architect position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative User Architect resume experience can include:

  • Experience in retail merchandising/marketing, advertising, product development, e-commerce or related field
  • Experience with advising and/or leading company-wide application and workstation Operating System deployments
  • Experience of designing working MYOD/BYOD/CYOD models
  • Skilled at creating prototypes for user testing
  • Experience with enterprise level Active Directory environment, including Group Policy
  • A true architect with a core understanding of flow-level experience and information architecture at scale

Education on an User Architect Resume

Make sure to make education a priority on your user architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in User Architect Resume

When listing skills on your user architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical user architect skills:

  • Providing overall direction, guidance and definition of End Point device enterprise architecture solutions to effectively support the business strategy
  • Exceptional troubleshooting and critical thinking skills
  • Effectively communicates design solutions to all levels of business partners and leadership
  • Strong Architecture experience of one or more MDM platforms
  • Experience in retail/merchandising/marketing, advertising, or designing digital products for a large enterprise ecommerce retailer
  • Experience in designing and tuning directed dialog and natural language speech grammars. Expertise working with voice talents, coaching “in context”

List of Typical Experience For an User Architect Resume

1

Experience For End User Computing Architect Resume

  • Able to demonstrate knowledge of relevant topics in discourse analysis, pragmatics, and prosody
  • Experience with a plurality of the following desktop operating systems: Windows, macOS, Linux
  • Creates prototypes to validate design concepts with stakeholders and customers
  • Designing and evaluating End Point technology solutions that provide value to the business
  • Champions architecture and engineering best practices and helps teams define and setup administration frameworks for user devices/endpoints
2

Experience For End User Architect Resume

  • Work with the Desktop Engineering team to define and execute implementation strategies
  • Design standards and templates for device provisioning and configuration management
  • Researches emerging technologies and solutions to solve complex business challenges. Proposes and maintains reference architecture
  • Promote IT innovation and the use of IT by actively advocating technology advances and the implementation of technology for business solutions to IT employees
  • Up to date appropriate Microsoft certification and be familiar with, amongst others, Windows 10 / Server 2016, System Centre and AppV
  • Citrix and Microsoft certifications and be familiar with, amongst others, Microsoft (Windows 10 / Server 2016 / System Centre), Citrix (incl Citrix Cloud / XenApp / Desktop / Netscaler / Norskale) and AppSense / AppDNA
  • Relevant advanced MCSE and Citrix certifications
  • Leverage data and user feedback to drive and influence design decisions
  • Create customer journeys, storyboards and prototypes that communicate interaction and design ideas
3

Experience For Assc Dir-senior User Exp Architect Resume

  • Considerate of and focused on conceiving and delivering fantastic end-to-end, cross-channel experiences, with appreciation of flow, context, micro-interactions, multimodal possibilities, performance, and tone
  • Contribute to and evangelize conversational UI design best practices and guidelines to ensure a consistent experience across the Allstate brand
  • Knowledgeable about the differences between written vs. spoken natural language, as well as multimodal inputs
  • Extremely passionate & knowledgeable about voice user interface design, interaction design and information architecture as disciplines
  • Proficient in MS Visio, Omnigraffle
  • Understands the constraints of technology platforms: Interactive Voice Response systems, Natural Language Processing, Native Mobile, Responsive Web, and Internet of Things (IoT)
  • Solid working knowledge in a plurality of the following areas: Network Design (LAN), Desktop build systems, MDM, File & Print, Video Conferencing systems, Microsoft Azure & 365, Collaboration platforms, AV and Anti-Malware
4

Experience For Architect End User Technology Resume

  • Designs the overall look and feel of interactive user interfaces across multiple products and platforms
  • Simplifies and unifies complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation
  • Contributes to the creation of a pattern library, to maintain consistency in behaviors across multiple products
  • Offers new ideas to advance user-friendliness, efficiency, and design
  • Research, evaluate, recommend, and implement innovative approaches to user device management based on business requirements
5

Experience For Senior User Exp Architect Resume

  • Work closely with the Help Desk, Desktop Support, and Engineering teams to ensure seamless integration of new processes and procedures to manage and maintain optimal user performance of a user’s device
  • Involved with the design and strategy of asset and software lifecycle management
  • Work with Operations teams to implement automation solutions to
  • Builds and maintains constructive partnerships throughout PartsDirect and other Business Units
  • Creates site maps, page flows, interaction models and wireframe specifications to be used by the development team to build the application Business Units
  • Provides technical and architectural leadership on various business and enterprise applications. Collaborates with architecture, development, and infrastructure teams to produce an optimal, high level, conceptual design for End Point devices
6

Experience For User Exp Architect Resume

  • Oversee the evaluation and selection of hardware and software product standards, and the design of standard configurations in the End Point device domain
  • Improve IT interoperability, scalability and integration within the IT organization
  • Enable strategic investment in cost-competitive IT assets, infrastructure and services
  • Participates in corporate and regional technology networks and works with technologists from strategic suppliers and vendors
  • Be up-to-date on technology trends, forecasts and thought-leaders
  • Work in flow-level wires through detailed information architecture at scale
  • Experience in developing resilient and robust architectures for large and complex implementations, building conceptual, logical and solution architectures for evolving and steady state business needs, providing architecture oversight during implementation, solution design, involving core desktop computing, mobility and print, subject to specific role requirement

List of Typical Skills For an User Architect Resume

1

Skills For End User Computing Architect Resume

  • Experience with PowerShell scripting
  • Experience with cloud service offerings and their benefits regarding application distribution and management
  • Several years of experience in defining high level design for large and complex End Point deployments
  • Experience of delivering similar artefacts for equivalent size/type organisations
  • Partner directly with other UX practitioners currently working on experiences in the conversational UI space
  • Proven background in supporting user mobility
  • Experience in Interaction Design, Information Architecture, or User Interface Design for desktop and mobile web-based applications
2

Skills For End User Architect Resume

  • Experience in Windows Desktop administration (XP/7/8.1/10+)
  • Microsoft System Center Configuration Manager (SCCM) administration experience
  • Skilled practitioner with expertise in the design, production and presentation of user interface designs that support the needs of the customer
  • Communicate abstract concepts to audiences that are not skilled in a UX discipline
  • Strong passion for innovative designs that optimize user engagement
  • Previous experience with hands-on configuration in End Point technologies
  • Experience and knowledge of multi-tier and cross platform architectures driven towards mobility
  • Experienced in development of workplace HLD’s directly aligned to Business objectives
  • Work very closely with product managers to assess and prioritize strategic opportunities in an agile development environment
3

Skills For Assc Dir-senior User Exp Architect Resume

  • Develop detailed design specifications for transactional and informational voice, virtual assistant, and chat experiences
  • Working knowledge of application packaging technologies (MSI, Admin Studio, App-V)
  • Brokering - Citrix XenDesktop / XenApp suite; VMware Horizon View suites; Microsoft RDS
  • Working knowledge of design tools such as Adobe CS, Axure, HTML, CSS
  • Networking – Cisco, HP, Dell
  • Expert level understanding of Windows 7, Windows 10 Active Directory and Mobility solutions including but not limited to Android and Apple IOS
  • App Delivery - Citrix App Layering (Unidesk); Microsoft AppV; VMware App Volumes
  • Visual Basic scripting
4

Skills For Architect End User Technology Resume

  • Familiarity or basic understanding of web-based technologies
  • Self-accountability for meeting high standard of excellence
  • Attention to detail, while also considering the big picture
  • Comprehensive understanding of user-centered design concepts and user research techniques
  • Basic networking concepts and infrastructure setup
  • Deliver a high level design for the end to end EUC traditional client computing service (desktop/laptop)
5

Skills For Senior User Exp Architect Resume

  • Act as a conduit between Global Architecture (Enterprise Architects) and different teams providing end user services
  • Enterprise Mobility Management - Citrix XenMobile; VMware Workspace ONE / AirWatch; MobileIron; Microsoft Intune
  • Access Control - Citrix NetScaler; F5 BigIP; VMware Unified Access Gateway
  • Ecosystem Partners – Ivanti AppSense DesktopNow; VMware vRealize Operations; Lakeside Systrack; Liquidware Stratusphere / Profile Unity; NVIDIA GRID Virtual GPU
  • Experience in interaction design, information architecture, or user interface design for desktop and mobile web-based applications
  • Clients - Dell Wyse; HP; Igel
6

Skills For User Exp Architect Resume

  • Experience in at least two IT disciplines in a client/server or service-oriented architecture (SOA) environment, including technical architecture, network design, application development, middleware, servers and storage, database management, or operations
  • Share accountability with teams for delivering our target state architecture
  • An online portfolio or samples that can be submitted with your resume is required. This is an Interaction Design role, not a Visual Design or Business Analyst role.
  • Work in a fast-paced environment with minimal supervision and guidance
  • Comfort with ambiguity, complexity and passion for challenges
7

Skills For End User Solution Architect, Remote Resume

  • Virtualization – VMware vSphere, Microsoft HyperV, Citrix XenServer, RHEV
  • Converged & Hyper-Converged – VCE VxBlock, Dell EMC VxRail, FlexPod, Nutanix, Cisco Hyperflex
  • Storage – EMC, NetApp, Pure, HP
  • Anti-Virus – McAfee, TrendMicro
  • Directory Services – Microsoft Active Directory
  • Multi-task and efficiently manage time
  • Confidently present work and to accept or provide constructive feedback
  • Solutions-oriented attitude toward any risks and challenges
  • Detail-oriented self-starter with ability to work independently and as part of a team
8

Skills For End User Compute Architect Resume

  • Deliver high quality work consistently and on time
  • Familiarity in the capabilities of HTML, DHTML, CSS, Flash and AJAX-based applications
  • Proficiency in industry standard user interface design software such as Visio, OmniGraffle, Axure, Bootstrap, Photoshop, PowerPoint and Acrobat
  • Experience in creating architecture artifacts representing the best fit to the business needs across business process, support, time and cost dimensions, taking into consideration any existing assets
  • Vast experience building supplier partnerships, understanding supplier services/products and influencing their future vision and strategy to the best outcome for the enterprise
  • Strong Microsoft System Center (SCCM and SCOM) and VMWare Horizons
  • Implement, maintain and document PC build processes and procedures
9

Skills For Solutions Architect End User Computing Resume

  • Define hardware and software standards
  • Design for and maintain a VDI’s
  • Create, execute and maintain software and patch deployment methods and architecture
  • Evaluate monthly security updates for environment compatibility
  • Assist other team members to troubleshoot complex customer problems to resolution or escalation
  • MDT (Microsoft Deployment Toolkit) with UDI (User Driven Interface) integration
10

Skills For End User Device Architect Resume

  • Powershell and VB Script
  • Windows 7/8.1 and 10
  • Office 2010/2016 and O365
  • Fearless in the face of complexity, undeterred by legacy, with the ability to effortlessly communicate the abstract to stakeholders
  • A self-directed and passionate problem-solver, able to ideate outside professional assumptions and current industry practice

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