Telemarketer Resume Sample
Elyse Zulauf
4114 Etha Island,
Los Angeles,
CA
+1 (555) 580 7919
Work Experience
Telemarketer / Lead Generation Accuity
04/2018
-
PRESENT
Philadelphia, PA
- Handle incoming promotion hotline for customer enquiries
- Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)
- Provide professional insurance advice to customers and understand customer needs
- Achieve individual and team target
- Handle ad-hoc project
- Average monthly take home of HK$30,000 or above
- Basic salary of HK$12,000
Telemarketer
12/2015
-
01/2018
New York, NY
- Update, modify and log outgoing calls in CRM software
- Follow-up with prospective clients on prior calls or requests
- Effectively communicate and sell by phone, fax, and email to business owners
- Learn our insurance products and effectively present them to clients
- Comprehensive benefits packages including medical, prescription, dental and vision
- (k) plan with company match & Employee Stock Purchase Plan
- Paid vacation, holidays and sick leave
- Quality training programs
Telemarketer / Intern
08/2009
-
08/2015
Boston, MA
- Attractive commission scheme
- Performance / Special Incentive
- Days’ work per week
- Comprehensive medical and dental coverage
- Daily interaction with the Tele-appointing team, Inside Sales team, CSM & Retentions Sales Manager
- Cold call to past attendees and main database to promote PropertyGuru’s show/events
- Get people to RSVP and attend events
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Growth potential/Opportunity for advancement
Education
Strayer University - Anne Arundel Campus
2003 - 2008
School's Degree in Business
Professional Skills
- Excellent phone skills, sales ability, great listening, presentation and closing skills
- Excellent telephone manner, communication skills and servicing skills
- Excellent verbal and written communication skills including excellent phone manner
- Excellent communication skills and strong telephone manner
- Excellent keyboard skills - Knowledge of Word and Excel an advantage
- Possess excellent communication skills and a sound computer knowledge
- Strong time management skills and high attention to detail
How to write Telemarketer Resume
Telemarketer role is responsible for general, training, database, reporting, manufacturing, digital, insurance, events, software, health.
To write great resume for telemarketer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Telemarketer Resume
The section contact information is important in your telemarketer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Telemarketer Resume
The section work experience is an essential part of your telemarketer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous telemarketer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular telemarketer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Telemarketer resume experience can include:
- Great listening and closing skills
- Demonstrated business development/sales experience
- Speaks clearly and effectively over the phone and in person
- Build and maintain rapport with Cosmetic Managers to effectively meet company and client objectives
- Telemarketing experience required
- Holding valid IIQE papers 1,2,3
Education on a Telemarketer Resume
Make sure to make education a priority on your telemarketer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your telemarketer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Telemarketer Resume
When listing skills on your telemarketer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical telemarketer skills:
- Good probing skills
- Exceptionally strong verbal and written communication skills, especially at the C level
- Valid state issued driver’s license in good standing and acceptable driving record
- Proficiency in the use of computer word processing skills with specific knowledge of Microsoft Excel and Word
- Telephone and lead prospecting skills
- Great personality and verbal skills
List of Typical Experience For a Telemarketer Resume
1
Experience For Owner Referral Telemarketer Resume
- Outbound calling or customer service experience
- Computer literate and experience in database navigation
- Develops and maintains records on customer contacts and use that information to support effective follow-up encounters
- Inform the client of upcoming training schools and book the Cosmeticians to the schools
- Check availability of accommodations and dates, including finding alternative dates or options if first choice is not available
- Fulfills requests from owners or prospective owner regarding pricing, property maps, property descriptions, room locations, and portfolio/network information
2
Experience For Homestay Telemarketer Resume
- Write detailed follow up notes for business reporting
- Handle outgoing calls from interested customers and forward to one of the Agents office?s
- Prepare reports & recaps of activities, including lists of prospective customers
- Enjoys initiating connection with people at all levels in a company
- Inform the client of upcoming activities and promotions
- Work the retail, Manufacturing and 3PL/Distribution verticals in EMEA and cover as many contacts as possible
- Overcome potential owner objections while maintaining a polite and enthusiastic demeanor
- Monitors contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings
3
Experience For Customer Care Center Telemarketer Resume
- Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals)
- Outbound sales calls from provided list
- $12/hour to start as a temp to hire, ($13-$14/hour upon hire)
- Commission and bonuses weekly/monthly
- Work in a high energy, fast pace environment
- Highly motivated - goal oriented
- Keep up-to-date with industry trends and development
- Update these names in Excel
- $12-$13/hour to start as a temp to hire, ($13-$14/hour upon hire)
4
Experience For Features & Special Publications Telemarketer Resume
- Get people to RSVP and attend event
- Receive payments and post amounts to customer accounts
- Work 10 am to 8 pm
- Call 732 240-8982 for immediate consideration
- Call 732 228-8982 for immediate consideration
- Set up first time appointments
- Manage client relationships and schedule appropriate follow up calls
- Willingness to make cold calls and talk to new people every day
5
Experience For Telemarketer Powersports Resume
- Supplies/provides materials such as product brochures and/or samples, testers
- Genuine interest in digital and print media
- Develop cross sell opportunities and new clients by data analysis, networking and introducing key decision makers to RPS directors and business development managers
- To book quality appointments for the Business Development teams in line with predefined targets
- Through liaison with BDMs, ensure appointments made during a telemarketing campaign are booked into BDM diaries and that KPIs monitoring success/failure are kept
- Initiate, develop and follow up on business leads. Cold call, direct email, and perform other lead generation activities. Obtain names and numbers of potential customers from telephone directors or purchased lists. Schedule appointments for sales representatives to meet with potential clients
- Persuade potential customers to purchase a product or service or to make a donation. Explain products or services in detail. Answer questions from customers. Explain or negotiate prices
- Enter customer and sales information into database. Obtain or verify customer information, including address, phone number, and payments methods. Record various system transactions and confidential recordkeeping
- Follow up on orders to ensure product satisfaction. Resolve customer issues about orders or payment information
6
Experience For Mortgage Telemarketer Resume
- Conduct customer surveys to ascertain level of customer service and product/service satisfaction
- Achieve sales revenue targets
- Proactively identify and pursue new business opportunities Keep up to date with industry trends and developments
- Mature attitude with a capability to discuss business issues
- Confident, self-motivated and commission driven
- Friendly personality and team player
- Identify appropriate business contacts and qualify
- Proactive outbound reach, and follow up, to potential customers by telephone and e-mail to qualify and SET "First Appointments."
- Articulate and position AOT and Xerox products, services and solutions over the phone to key decision makers persuasively to gain agreement to set first appointments
7
Experience For Telemarketer, Insurance Resume
- Work directly with Account Executives and Sales Managers to effectively transfer each set appointment and initial knowledge and information acquired
- Enter prospect data into database and keep account information current
- Self-motivated and drive to achieve objectives
- Positive energy that generates interest and enthusiasm
- Confident and professional, even in the face of rejection
- Learn Xerox solutions and stay informed with updates
- Desire to make a long-term commitment, as we invest heavily in our employees
8
Experience For Classifieds Telemarketer Resume
- Update these in an Excel or Google Sheets document
- Contact an established client list by telephone in order to present and sell new product launches or promotions
- Review with the client, sales results and opportunities
- Order and ship to the client, testers, samples and/or brochures
- Manage returns of products as needed
9
Experience For Telemarketer, RBC Dominion Securities Resume
- Qualify leads via the phone, web, email and direct mail campaigns
- Generate suggested target marketing lists for discussion and agreement with Education Services lead prior to any direct marketing communications, promotional campaigns and events
- Actively participate in the formulation of new Education Services promotional campaigns for marketing JDA Education Services’ products and services in order to secure new opportunities in our existing customer base
- Identify and qualify the customer training needs, timelines, business issues and obstacles for hand off to the Education Services lead
- Support achievement of regional quarterly booking targets
- Support coordination and administration for Education training courses
10
Experience For Telemarketer / Intern Resume
- Make recommendations to customers on appropriate JDA Education Services product and services options
- Participate in the opportunity reviews and reach out and collaborate with the appropriate Education opportunity owners in the assigned accounts
- Invite guests to attend a personal preview of our Sales Gallery or to offer them a discounted holiday package or activate/verify open packages
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Answer guest questions about property facilities/services
- Answers owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery
List of Typical Skills For a Telemarketer Resume
1
Skills For Owner Referral Telemarketer Resume
- Skilled and comfortable at reaching business contacts sourcing new business leads via both warm leads and cold calling within our existing customer base
- Age; 2 positive work references; reliable transportation; have previous cold calling or telemarketing experience
- A proven and demonstrable track record of working in a telemarketing (consultative) environment
- Experience of using social media marketing (LinkedIn) would be ideal
- Basic marketing or customer service experience
- 1 -2 years of telephone sales/telemarketing experience
- Experience of a selling environment would be useful, but not essential
- At least 1-year call centre or insurance selling experience
- Experience with cold-calling/business development/sales
2
Skills For Homestay Telemarketer Resume
- Experience of using in-house CRM databases
- Customer service, sales, and/or telemarketing experience
- Basic knowledge in lead management processes and experience in contact management software (beneficial)
- Good usage of MS Word, Excel and PowerPoint software
- Business to business telephone sales experience or customer relations
- +1 year professional experience in an office environment
- Sale and call center experience
- Responds positively and productively to new initiatives or changes in priorities
3
Skills For Customer Care Center Telemarketer Resume
- Communicates in a timely and effective manner with manager
- Work under pressure, manage multiple priorities, and be a self-starter
- Call center or customer service experience
- One (1) year of sales or customer service experience
- Provide excellent after-sales services to customers
- Telemarketer experience
- Collection or insurance experience are major pluses
4
Skills For Features & Special Publications Telemarketer Resume
- Answering phones, greeting guest and calling existing customers
- Calling clients for telemarketing purposes
- Entering orders into the computer system
- Understanding Firm’s service offerings in order to identify new opportunities
- Keeping up to date with industry trends and development
- Make outbound calls to Termite customers informing and selling annual renewals to customers
- Role is performed during store hours via telemarketing
- Able to communicate and build relationships with our existing customer base
5
Skills For Telemarketer Powersports Resume
- Understand software training services (beneficial)
- Responsible in selling of financial products in the Philippine Market thru outbound call
- Quickly understand client needs and provide advertising solutions
- A passion for developing their media sales career
- Recent university graduates seeking a step into media sales are encouraged to apply
- Knowledge of the products being sold
- Follow up with new and current clients over the phone regarding sales opportunities
- Provide the Investment Advisor with regular updates regarding client leads
6
Skills For Mortgage Telemarketer Resume
- Promote our insurance products with quality selling to our customers via outbound telephone calls to achieve aggressive business targets, daily and monthly
- No telephone login tracking
- Handle inbound calls regarding Termite service and renewals
- Share information about the firm and the service offerings by following sales scripts
- Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
- Decision making ability, project management focus
- Responsible for achieving sales goals as established by client
- Identify new revenue generating opportunities
- Possess motivation for sales
7
Skills For Telemarketer, Insurance Resume
- A desire to learn and grow
- A professional background is a prerequisite
- Understand the software/IT industry (beneficial)
- Handle heavy phone work, and provide top-notch customer service
- Company paid Health, Dental, Vision for employee AND family members, STD, LTD, and 401k, mileage reimbursement and yearly bonuses awarded!
- 7 paid holidays, PTO: 10 vacation days, 5 sick days
- Apply on line www.spherion.com
8
Skills For Classifieds Telemarketer Resume
- Email your Resume to sarasota-fl@spherion.com
- Call our office at 941-351-0656 for more information
- Motivated, positive and confident
- Motivated, confident, self-sufficient, focused and determined
- 1) Qualificazione Database acquistati esternamente
- 2) Aggiornamento e cura del Database aziendale
- 3) Contatto continuo con clienti attivi e prospect per potenziare fidelizzazione e supportare
9
Skills For Telemarketer, RBC Dominion Securities Resume
- Is open to new and different ways to accomplish work
- Conveys facts and information clearly in written and spoken communications
- Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions
- Secure RSVP’s from VIP attendees (non-paid)
- Proficiency in Mandarin, Cantonese and/or English
- Self-motivated, aggressive with a positive mind
- Speak professionally over the phone
- Computer proficiency - MS Office Suite
10
Skills For Telemarketer / Intern Resume
- Elevata capacità di comunicazione, con ottima capacità relazionale e persuasiva
- Attitudine al contatto telefonico e forte empatia
- Capacità di comunicare il valore per l'interlocutore ed informarlo, ottenendo così attenzione/interesse/desiderio/accordo
- Attitudine a lavorare con fatti e numeri specifici, seguire piani di lavoro dettagliati e garantire il rispetto dei compiti assegnati e delle deadlines
- Impegno costante per il miglior utilizzo delle risorse IT / Web a disposizione
- Conoscenza degli strumenti di office: Word & Excel, Posta elettronica
- Precisione e puntualità nell'effettuazione di attività di data entry
List of Typical Responsibilities For a Telemarketer Resume
1
Responsibilities For Owner Referral Telemarketer Resume
- Good command of English and Arabic and knowledge on reading, writing and speaking
- Outbound telephone experience
- In case of underperformance, liaise with the Telemarketing Manager and follow the instructions / advice given in order to improve personal performances
- Follows up on referrals from owners
- Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to maintain accounts of interactions and follow up with customers with regard to purchases and contracting activity
- Comply with MVCI and Marriott International policies and procedures
- Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive report with all associates and customers
2
Responsibilities For Homestay Telemarketer Resume
- Maintain computer systems knowledge (Windows XP, E-Mail, Word, Excel, Goldmine and OTM.)
- Revise the performance on daily / weekly / Periodic basis to identify the areas need of improvement
- Adhere to MVCI policies and procedures in every regard
- Focus vs KPI che verranno identificati per l’attività specifica (numero di call, numero di aziende nuove create nel DB ecc…)
- Identify sales opportunities and refer them to your colleagues
- Provide world class client service over the phone
- Facilitate and follow up with customers on the end-to-end enrolment process
3
Responsibilities For Customer Care Center Telemarketer Resume
- Provide answers and assistance on customers’ enquiries
- Build and strengthen relationship with our customer
- Build and strengthen relationship with our customers
- Achieve of the sales revenue targets for the region
- Have the ability to work autonomously in a team environment
4
Responsibilities For Features & Special Publications Telemarketer Resume
- No strict quotas but the ability to put a lot of effort forward is required
- Articulate and ambitious
- Smile and dial type role
- Laid back, not corporate but has a "work hard/play hard" mentality
- No strict sales quotas but the ability to put a lot of calls forward is required and tracked
- Clear and concise vocal tone
5
Responsibilities For Telemarketer Powersports Resume
- Persistent, motivated to close sales, handles rejection well, results driven
- Group disability scheme
- Native in Cantonese
- Phone work
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