Technical Lead-technical Writer Resume Sample

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Zoie Davis
8465 Caleb Island,  Philadelphia, PA
+1 (555) 960 2500

Work Experience


Lead Technical Writer
06/2015 - PRESENT
New York, NY
  • Act as a visible role model for our people demonstrating awareness and adapting according to the situation
  • Coach and develop direct reports providing constructive feedback tailored to each person’s style and environment adopting appropriate coaching techniques to meet the various needs of team members
  • Help team members identify and resolve sources of conflict with others
  • Plan and conduct team meetings that foster open participation and focus on specific outcomes
  • Undertaking performance appraisal, one to one meetings of direct reports and counseling individuals through MDS
  • Processes controlled publications that are part of the companies’ manual system and prepares approved documents for submission to the FAA
  • Performs quality control checks of issued revisions, bulletins and temporary revisions prior to FAA submission
  • Performs certain functions of Manager, Technical Publications and Electronic Information Specialists as delegated
  • Assists with developing training material and trains the Technical Writers
Technical Writer, Lead
01/2010 - 03/2015
Houston, TX
  • Provides input for continuous process improvement
  • Makes recommendations for improvement of functionality, standardization and formatting publications
  • Maintains proficiency in publishing software used by the department
  • Provides technical leadership to team and department members. Leads through example; monitors, influences and trains others. Provides input to director on performance reviews and helps to identify development needs
  • Lift up to 50 pounds under 35% of the time
  • Excellent team working skills, including strong work ethic Demonstrated ability to document business processes and write detailed functional requirements
  • Recognises issues and seeks guidance on solutions
  • Become rapidly familiar with RTI’s global footprint in international development, and participatory local governance; DFID's Terms of Reference of this tender; and RTI team and bid partners
  • Work under the direction of the Manager to define best-in-class product documentation requirements,
Technical Writer Lead
02/2004 - 10/2009
Dallas, TX
  • Participate in editorial reviews
  • High-impact marketing campaigns for assigned product areas; identify the most effective marketing mix to help achieve such product goals as building brand, raising awareness, and generating leads
  • Seven to nine years of related experience (writing proposal content in the U.S. Defense industry.)
  • Write, review, issuance, and closure of Document Change Requests (DCRs/CN), Standard Operating Procedures, and Batch Records in accordance with Catalent’s SOPs for all quality documents
  • Ensures the adherence to the standards of quality ruled by the current Good Manufacturing Practices and the Company’s Quality Policies
  • Research, collect source data, and interview appropriate personnel to plan and define the project tasks
  • Completes all projects within the established schedules and authorized funding

Education


Oglethorpe University
1999 - 2004
Engineer's Degree in Writing

Professional Skills


  • Proven track record for successful documentation preparation; strong communication skills with faculty at all levels
  • Collecting, analyzing, and sharing data to improve customer experience by improving content quality
  • Leveraging partnerships with other departments (such as Education, Marketing, Product Management) to understand and improve customer experience
  • Substantial experience and flight training in UH-60 L/M/V rotary wing aircraft
  • Experience in building editorial systems
  • Health care information technology (HCIT) project management, sales or consulting work experience
  • Experience with development of Technical Documentation using S1000D

How to write Technical Lead-technical Writer Resume

Technical Lead-technical Writer role is responsible for documentation, training, microsoft, adobe, design, finance, integration, security, analysis, planning.
To write great resume for technical lead-technical writer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technical Lead-technical Writer Resume

The section contact information is important in your technical lead-technical writer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technical Lead-technical Writer Resume

The section work experience is an essential part of your technical lead-technical writer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical lead-technical writer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical lead-technical writer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Technical Lead-technical Writer resume experience can include:

  • Strong interpersonal skills, excellent technical writing, and editorial knowledge are required. In addition to these skills
  • Experience in working effectively across all levels of an organization and collaborating with multiple cross functional stakeholders
  • Excellent listening and observation skills
  • Strong project management and planning skills with the ability to consistently deliver results on time
  • Outstanding skills in writing about complex technical and business subjects to a variety of audiences
  • Proven working experience as a Technical Writer for API users

Education on a Technical Lead-technical Writer Resume

Make sure to make education a priority on your technical lead-technical writer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical lead-technical writer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technical Lead-technical Writer Resume

When listing skills on your technical lead-technical writer resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical technical lead-technical writer skills:

  • Technical training design/development or technical writing experience (6+ years
  • Experience creating technical documentation for software development
  • A team-player attitude and leadership aptitude or experience
  • Experience with government proposals
  • Demonstrated success working as part of a global technical project team
  • Experience with the AN/SQQ-89 system

List of Typical Experience For a Technical Lead-technical Writer Resume

1

Experience For Lead Technical Writer Resume

  • Mentor and guide SMEs and AMs using content development best practices for writing to solution details, including speaking to and defining situational awareness, the “As-Is/To-Be” design, and summarizing the integration and implementation of technologies within customer context
  • Experience. Preference for experience in the payment industry
  • Research grant submission experience required
  • Editorial board experience required
  • Use standard authoring tools, including Adobe® FrameMaker, and Madcap Flare for creation and maintenance of technical documentation collateral
2

Experience For Technical Writer, Lead Resume

  • Produce learning resources in a variety of formats including print, graphics, html, and other technologies
  • For all formats, ensure content adheres to defined scope, specifications, and context in accordance with customer expectations
  • For all formats, ensure that all content is in accordance with WWT’s standards for quality, graphics, format, and style
  • Proficiency in the use of MS Office programs
  • Develop book plan for each baseline
  • Write technical content in a clear concise manner, in accordance with contract requirements
  • Develop and maintain product schedule for completion of multiple technical manuals
3

Experience For Project Lead, Systems Technical Writer Resume

  • Identify resource requirements to develop and maintain products
  • Develop, maintain, and report performance metrics
  • Develop corrective maintenance procedures
  • Coordinate with management for workload requirements
  • Participate in Product Reviews
  • Select, modify, and/or create a documentation design model applying proven documentation design theory, methodology and usability principles to plan, write and deploy technical documentation for new and updated software
  • Adhere to the nThrive standards, styles, Style Guide and associated templates and processes for creating technical documentation. Manage compliance to Style Guide and associated templates
  • Perform Quality Assurance review and testing for team deliverables for adherence to standards and templates; proofing and making necessary corrections prior to release
  • Analyze business requirements to develop clear and accurate user documentation with minimal direction
4

Experience For Technical Writer Lead Resume

  • Monitor current industry trends; evaluate and recommend tool sets and business processes to support the development and maintenance of technical documentation collateral
  • Supervise, develop and execute project plans to ensure timely delivery of documentation; manage development process through to completion
  • Review documentation as part of a continuous quality improvement process
  • Provide professional expertise and leadership in all elements of documentation design, theory, and methodology, as well as documentation standards, styles and templates
  • Provide guidance to other members of the team, clearly articulating the business case for leveraging analysis to impact the quality and relevance of solutions and enhance the effectiveness of the department as well as the company
  • Very strong editing skills, creative ability and technical expertise
  • Proven experience of technical editing/writing in a similar role
5

Experience For Technical Writer / Team Lead Resume

  • Experience creating documentation in an Agile/Scrum environment using TortoiseGit (or comparable program) and Team Foundation Server (TFS)
  • Proactive and open-minded attitude to resolving problems and delivering results
  • Leading project teams and/or supervision of professional staff
  • Ensure all initiatives are aligned with business strategy and goals
  • Support and help develop strategic learning initiatives by bringing into the process innovative external markets ideas and by engaging in the adoption of best documentation development practices
  • Leverage professional expertise and serve as liaison between product development teams in determining learning needs and appropriate methods of delivery
  • Excellent research, analysis and writing skills for creating end-user documentation including user manuals, online and context sensitive help, release notes and other documentation
6

Experience For Lead Technical Writer, Product Management Resume

  • Precise documentation and clear communication skills
  • Understand technical content and communicate well with subject matter experts
  • Exceptional written and verbal communication skills, including the ability to develop and deliver presentations, facilitate meetings, and transfer knowledge of training intent to others
  • High energy, self-directed professional who takes direct responsibility for on-time project completion in a flexible, collaborative, and creative work environment
  • Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and interactive manuals for end users to teach them how to operate and maintain the products of the company
7

Experience For Technical Writer Team Lead Resume

  • Design and develop PDF-based documents, Online Help, Knowledge Base, and Frequently Asked Questions for internal and external audiences of the company
  • Interact with different business groups and scope documentation assignments
  • Fluency in written US English
  • Produce quality documentation with aggressive deadlines
  • Technical expertise (multiple products or domains)
8

Experience For Technical Lead-technical Writer Resume

  • B.A. in English, Communications, or a related field
  • Leads a small team of writers and illustrators, both in-house and freelance resources, performing a traffic function for both new product and revision projects, while driving training and improvement opportunities within team
  • With engineering, drives full-inclusion and transparency of user documentation into each product development plan. Aligns and evangelizes latest user doc process with engineering, product management, legal, safety and supporting agencies
  • Serves as primary continuous interface with engineering project management, sharing schedules, providing updates, partners to keep work on track amidst dynamic development cycles
  • Participate in documentation planning sessions for each new product/program, maintaining/updating the status of each project using project management tools, and communicating status to program managers and launch teams on a weekly basis
9

Experience For Lead Technical Writer Resume

  • Project manages the development of user documentation for both new product and documentation revisions to existing products, plans resources during peak periods, coordinates reviews with engineering, product management, corporate legal and safety stakeholders
  • Comfortable in learning and using prototype or production hardware and software products to check documentation quality
  • Conducts interviews with various users and technical staff to gather data for documentation then authors accurate technical user documentation
  • Publishes documentation to documentation control systems and coordinates document release with program management for initial product production
  • High level of ownership and responsibility, able to follow-through and has high attention to detail
  • Prepare and maintain technical, product documentation and user manuals in English
  • Maintain the project documentation portal
10

Experience For Technical Writer, Lead Resume

  • Managing policy publication process, advising, and supporting the revision and restructure of all Air Force training and operations related publications and doctrine to in accordance with Secretary of the Air Force guidance
  • Review and analysis of USAF training, operations, and doctrine directives for format and accuracy pertaining to USAF training, operations, and doctrine publications needed to clearly articulate the USAF mission, with our Airman and the public
  • Assessment and reporting on regulatory publications and doctrine based on higher order analysis of lessons learned to include trends, observations, insight, and reference from subject matter expertise
  • Writes technical reports, brochures, and/or manuals for internal documentation, customer reference or publications
  • Analyzes technical literature available, writes descriptive copy, and verifies documentation with related departments
  • Interprets and applies organization policy
  • Create, implement, and maintain a document management process

List of Typical Skills For a Technical Lead-technical Writer Resume

1

Skills For Lead Technical Writer Resume

  • Excellent developmental editing, writing, and verbal communication skills
  • Project management experience, ability to manage several simultaneous projects and can operate in changing conditions and priorities
  • Effectively communicate, build and maintain rapport and strong working relationships with team members and subject matter experts
  • Strong demonstrated ability to apply user information theory, adult learning theory, documentation design, theory, and methodology
  • Affinity for technology and a proven experience working with Content Management Systems (CMS)
  • Be self-directed and effective working independently, yet equally comfortable contributing in a global team environment
  • Experience writing/ editing end-user or dev documentation
  • Substantial experience in editing scientific documentation and preparing documentation for publication
  • ​Experience documenting enterprise-class client/service software
2

Skills For Technical Writer, Lead Resume

  • Experience with authoring tools and environments
  • Experience writing for an international audience
  • Proven ability to work with emerging technologies
  • Experience leading team of internal and freelance writers focused on technical product user documentation
  • Demonstrate knowledge of assigned application(s); design instruction that reflects an understanding of the assigned application(s)
3

Skills For Project Lead, Systems Technical Writer Resume

  • Technical writing experience in hardware and/or software development environment
  • Proven ability to lead documentation projects
  • Proven ability to work well with people and on a team
  • Proven ability to multitask with multiple features, technologies, products
  • Researching documentation requirements by reading engineering specs, working with Agile teams, using the product, and interviewing other team members
  • Working technical capability with the following software
  • Staffing of updated publication using the Air Force Task Management Tool
  • Writing conceptual, task-based, and reference documentation that describes the functionality of the product, API, SDK, or service
4

Skills For Technical Writer Lead Resume

  • Performs project planning and status monitoring for deliverables targeted for creation/update for each product family’s product releases
  • Review and advice regarding updates to USAF training and readiness publications and doctrine to ensure compliance is clearly communicated to the USAF
  • USAF operational expertise as an operator in a flying squadron to help guide the team to success
  • Lead the development of installation/maintenance/troubleshooting procedures
  • Research and write plans, reports and briefing input
5

Skills For Technical Writer / Team Lead Resume

  • Provide work direction and training to the team
  • Write documentation in multiple formats including xml
  • Participate in ILS working groups and IPTs
  • Develop troubleshooting procedures
  • Write instructional content that is concise, engaging, and appropriate for the intended audience, purpose, and delivery method
  • Reports product usability and functional issues/concerns to engineering team
6

Skills For Lead Technical Writer, Product Management Resume

  • Professional training and/or certification in Adobe InDesign
  • Lead a technical writing team
  • Work closely with SA, Tech Leads and Team Leads to get an in-depth understanding of the product
  • At least 1 technical writing project completed
  • Creation, maintenance, and tracking of administrative requirements for directive publication development
  • Primary activities and decilsion making authority are predominantly performed indeplendently
  • Standardize writing style guide, glossary of terms, general content bank (e.g., introductory material)
  • Hands on approach willing to roll up sleeves to deliver results
  • Perform topic analysis, establish documentation requirements, develop documentation designs, and review with cross-functional colleagues
7

Skills For Technical Writer Team Lead Resume

  • Create documentation in appropriate delivery formats, such as wiki topics and video
  • Write and edit product notices, such as release announcements. Write application programming interface (API) documentation. Peer edit and unit test documentation
  • Work with editors and a broad range of cross-functional reviewers to ensure that content is technically accurate, appropriate for the intended audience, and consistent with BMC product documentation standards
  • Strong computer skills in Microsoft Office Suite, Adobe Framemaker and SharePoint
  • HTML and XML experience
  • Participate in validations and verifications of technical documentation as required
  • Experience with MIL-STDs 40051B, 40051C and 40051-1C
  • Proven proficiency in Extensible Markup Language (XML)
8

Skills For Technical Lead-technical Writer Resume

  • Proven ability to oversee multiple projects of varied size and scope
  • Analyze competing products and documentation
  • Direct established procedures for archiving documentation
  • Report accurate and timely status for all assignments. Escalate issues to management
  • Interface with various groups as well as work independently
  • Completed studies in the field of technical communication with focus on software documentation or comparable quality classification
9

Skills For Lead Technical Writer Resume

  • Professional written and spoken English and German
  • Knowledge of hospital procedures is an advantage
  • Knowledge of the SAP Cloud Platform is an advantage
  • Travel up to 20% as needed
  • Experience working in an IT firm writing end-user manuals, online help, white papers and reports, system documentation, installation guides, presentation materials, training materials, and other documents as needed as well as editing print documents and online help systems
  • Created quick reference guides, training presentations, standard operating procedure, work instructions, procedural and process documents
  • Collaborate with business stakeholders, developers, and testers to ensure that every perspective was represented in the application’s documentation
  • Microsoft Word, Excel, PowerPoint, and Visio
  • Coordinate with Government Technical Data Package (TDP) and Technical Manual (TM) representatives to design and update UG-60 L/M/V TDPs and TMs
10

Skills For Technical Writer, Lead Resume

  • Coordinate development of drawings, photographs, illustrations, labels, and other required graphics materials
  • Develop illustrations for technical manuals, installation instructions, and parts lists
  • Substantial knowledge of US Army UH60 A/L/M/V Publications
  • Read code, write your own code examples, and develop your own apps
  • ​6+ years of experience writing developer-focused documentation for software development audiences, or equivalent experience writing or testing code and at least 2+ years of writing documentation

List of Typical Responsibilities For a Technical Lead-technical Writer Resume

1

Responsibilities For Lead Technical Writer Resume

  • Analyze RFP/RFI requirements and develop compliant, cost effective winning solutions
  • 1) Make guidance clear for Airmen using these instructions
  • 3) Ensure the USAF is communicating clearly
  • Ensure global, quality, up-to-date, standardized product documentation for all stakeholders
  • Maintain document inventory and repository
  • Assess an organization, identify gaps, and develop solutions aligned to business objectives
2

Responsibilities For Technical Writer, Lead Resume

  • Act as the lead publications representative for all sales and bid activities that require responses for system level technical publications
  • Review, interpret and respond to Request For Proposal (RFP), Request For Information (RFI), or capability questionnaires for technical manual requirements, collect external product vendors information, and coalesce all that data into an effective system level solution
  • 2) Reduce the burden of unnecessary compliance on our Airmen
  • Represents the Documentation and Training department at all cross-functional meetings as defined by the product family and its product release team, to include project status meetings and development meetings relative to the lean/kanban development process
  • Analyzes development artifacts to determine impact to deliverables or collects this data from documentation and training resources. Based on this data, creates level-of-effort (LOE) estimates
  • Acts as single point-of-contact for product family and release questions posed by the product release team or internal documentation and training team. Attends relevant cross-functional team meetings. Ensures team members have relevant information
  • Strong HTML/XML skills
3

Responsibilities For Project Lead, Systems Technical Writer Resume

  • Headquarters Air Force staff experience
  • 24-Hour group accident insurance
  • Performance and completion bonuses
  • VTS document management
  • Proficient with DITA
  • Paid-time off (PTO)
  • Responsible for owning the complete documentation process for the division, including communication standards, master schedules for projects of different scopes, stakeholder lists, user documentation regulatory requirements, templates, in-box and online documentation strategies (including translation requirements), and documentation control system workflows

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