Specialist, Technical Writer Resume Sample

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Neal Murray
6545 Simonis Mill,  Chicago,  IL
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Work Experience


Documentation Specialist / Technical Writer
05/2017 - PRESENT
San Francisco, CA
  • Based on direction from the Knowledge Manager, review and produce specified publications to include assisting in the editing, publication, and delivery in accordance with applicable specifications, standards, and other requirements
  • Ensure artifact compliance with Customer templates and all applicable specifications and standards, validation, and change verification
  • Review manuscripts for logic and clarity of expression, and rewrite phrases without changing original meaning. Advise authors of methods for improving their documents, such as rearrangement of text and use of appropriate phraseology for intended audience
  • Provide advice to authors regarding matters such as grammar, pagination, references, reproduction, and distribution
  • Edit illustrations and tables and recommends changes to improve clarity
  • Transform legacy documentation into current templates and style guidelines, ensuring no content loss or change
  • Coordinate with project subject matter experts in order to develop web-based help documentation for multiple applications
Specialist, Technical Writer
01/2012 - 01/2017
Houston, TX
  • Produce publications using computerized composition and text-management systems
  • Maintain constantly high qualitative and quantitative output standards to ensure that quality publications are produced
  • Complete all assignments within established schedules and authorized funding
  • Comply with all applicable specifications, standards, and other project constraints
  • 5 total years of experience writing, designing, editing, and preparing business or technical documentation; desktop publishing, automated word processing and other digital information technology applications
  • Two (2) years’ experience as a TW in programs and contracts of similar scope, type, and complexity
  • Assimilate and quickly adapt to continuous process improvement measures adopted by the Team. Ability to quickly absorb and accurately execute detailed Knowledge Management guidelines and instructions for artifact processing
Technical Writer Specialist
12/2007 - 10/2011
Phoenix, AZ
  • Technical project status/update/review meetings and minutes
  • Development, implementation, maintenance, and monitoring of technical project plans, directives, and agreements
  • Maintaining the PITCO and Installation Integrated Master Schedule (IMS) using Microsoft Project
  • Possess excellent writing skills for both technical and marketing-focused content
  • Strong organization skills necessary. Ability to multi-task
  • Excellent personal computer skills and extreme proficiency in Microsoft Office applications to include: Word, Excel, PowerPoint, Visio
  • Experience using Microsoft SharePoint or other document management system/version control system
  • Conduct research and generate original content
  • Be flexible and adaptable, and exhibit excellent attention to detail

Education


Everest University - Lakeland Campus
2002 - 2006
Bachelor's Degree in Business

Professional Skills


  • Excellent communication skills (written & verbal). Ability to provide efficient, timely, reliable output. Ability to effectively present information
  • Demonstrated proficiency in keyboard skills and a working knowledge of MS Windows and related software including Microsoft Word, and Adobe Acrobat
  • Excellent teamwork skills, commitment to task, creativity in problem solving
  • Looking for someone who has great documentation skills that makes it clear and concise to employees to follow and read
  • Experience in software documentation, advanced skill in standard software documentation tools, good understanding of XML and DITA
  • Prior experience as a Technical Writer/Documentation Specialist working on IT projects
  • Experience gathering, analyzing, researching, and composing technical information

How to write Specialist, Technical Writer Resume

Specialist, Technical Writer role is responsible for microsoft, software, adobe, english, acrobat, design, training, auditing, security, telecommunications.
To write great resume for specialist, technical writer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Specialist, Technical Writer Resume

The section contact information is important in your specialist, technical writer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Specialist, Technical Writer Resume

The section work experience is an essential part of your specialist, technical writer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialist, technical writer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialist, technical writer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Specialist, Technical Writer resume experience can include:

  • Experience creating technical documentation using MS Office applications
  • Work closely with the Training Leader and TWI team to stay informed about any changes in deadlines, priorities, etc
  • Experience using distributed source code management systems such as GitHub
  • Experience working at the highest level of all phases of documentation
  • Experience maintaining a current internal documentation library
  • Experience translating technical information into clear, readable documents to be used by technical and non-technical personnel

Education on a Specialist, Technical Writer Resume

Make sure to make education a priority on your specialist, technical writer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialist, technical writer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Specialist, Technical Writer Resume

When listing skills on your specialist, technical writer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical specialist, technical writer skills:

  • Effectively communicate (verbally and written) with different functional and operational team technical representatives
  • Effectively present information to an audience
  • Experience creating training materials and conducts training sessions
  • Experience writing for a petrochemical/processing/energy company required
  • Documented experience using the following tools
  • Experience providing or coordinating special documentation services as required

List of Typical Experience For a Specialist, Technical Writer Resume

1

Experience For Documentation Specialist / Technical Writer Resume

  • Speaks, reads, and writes English
  • Write a document that contains the inventory of all the data we save
  • The development of technical documentation
  • Quality control review of bioanalytical testing data against approved methods Support client and FDA audit process Assist Principal Investigator for data archiving
  • Conducts training and/or ensures web-based and other training events occur for operations staff, clinical staff, management, and other relevant entities, including test groups, prior to project roll-out
2

Experience For Technical Writer / Documentation Specialist Resume

  • Develops and oversees a process to receive and track updates to operating procedures and maintains version control of procedures
  • Maintains and updates the online document management system
  • Supports the Compliance Department in the coordination of follow-up and resolution of compliance related issues and activities including audits, compliance reporting, HIPAA incident reporting, etc
  • Participates in development of standards for implementation, establishing timelines and developing external customer manuals
  • Write, review, and edit technical and project documents for format, style, and language
  • Develop diagrams, charts, and graphics
  • Work directly with project team members/government personnel as part of documentation development process
  • Proactively identify documentation areas that need to be updated based on engineering changes. Ensure that final documents comply with corresponding standards and style guides
3

Experience For Technical Writer Specialist Resume

  • Receives training and assists in processing requests for certificates of maintenance, and contract closeout actions
  • Coordinate and participate in project meetings and document results, meeting minutes, and action items, as required
  • Assist in development of technical documentation in support of DoD’s Risk Management Framework (RMF) under guidance from program Information System Security Officers (ISSO) and other technical/security personnel
  • Work with process owners to develop new enterprise standard operating procedures
  • Receives training and assists in the preparation and negotiation of contract modifications
  • Proofread and edit technical documents, work request responses and program project charters
  • Assists in the review of vendor contracts and technical specifications
  • Familiarizes with all client’s codes and standards, general design criteria and technical guidelines, and standard guide specifications
  • Assists in the preparation of requests for proposal, verification of accuracy of bid packages and participates in the pre-award evaluation/negotiation process
4

Experience For Technical Writer / ILS Specialist Resume

  • Assists in the preparation of contracts to ensure compliance with contract terms and conditions
  • Reviews all proposed contract actions to ensure uniformity with client’s policies
  • Provides expert advice to the department on contractual interpretations
  • Prepares, or participates in preparation of, client’s responses to contractor claims, disputes, and protests
  • Serves as a senior member of RFP functional and management review boards
  • Quickly grasp technical concepts and make them easily understandable
  • Communicate and work well with cross-functional team members
5

Experience For Document Specialist / Technical Writer Resume

  • Meets with technical leads and gathers technical information, prepares written text and creates data flow diagrams to help visualize systems interconnectivity
  • Uses multiple commonly available presentation tools such as MS Word, Powerpoint and Visio, etc. to produce documentation
  • Applies concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts and other available sources
  • Interprets operational procedures understands a blend large quantities of computer related information
  • Organize, write and maintain operational procedures and/or manuals for a variety of topics
  • Conduct research and ensure accuracy of documentation
  • Write, publish and maintain high-quality help content
6

Experience For Specialist Technical Writer Resume

  • Collaborate with stakeholders, implementation team, operational teams and customer stakeholders
  • Write, edit and properly position white papers, presentations, process flows, think pieces and other content for a variety of internal and external audiences
  • Shall provide documentation and other monitoring aids on use of CDC’s support services, including summaries of support provided to users at state and local health departments or other settings
  • Shall provide technical documentation for system audiences including technical staff, and state and local grantees
  • Update websites that support DHAP programs, including coordination of programming and design of technical information for distribution on the Internet and Intranet; evaluation of the use of information technology and resources to effectively deliver critical public health information on HIV/AIDS to constituents and the general public
  • RESPONSIBILITIES shall also include managing all requests, compliance documents for CDC staff, grantees and other users; and keeping accurate records of all historical, current and future technical documents
7

Experience For Technical Writer Documentation Specialist Resume

  • Shall track deliverable schedules, clearances, and acceptances; manage documents in an electronic document management system; and review all content of various websites that support DHAP projects, including necessary reviews and clearances
  • Shall assure that all documentation materials developed are fully compliant with Section 508
  • Compile and create single topic documents
  • Troubleshoot and resolve basic delivery and support portal issues
  • Manage documentation bug cases and escalations
8

Experience For Technical Writer / Proposal Specialist Resume

  • Critical Design Document
  • Installation Design Plan
  • Quality Assurance Plan

List of Typical Skills For a Specialist, Technical Writer Resume

1

Skills For Documentation Specialist / Technical Writer Resume

  • Experience working in an agile and collaborative team environment
  • Experience representing the organization as the prime technical contact on contracts and projects
  • Experience with writing technical documentation
  • Experience with writing software technical documentation and warfighter instructions
  • Working with other Technical Writers and other teams including; Training, Engineering and Quality
2

Skills For Technical Writer / Documentation Specialist Resume

  • Revising and editing documentation as a Subject Matter Experts (SMEs) for discrepancies, changes, or upgrades to the notice of Desktop Support and Telecom
  • Revising and editing documentation as a Subject Matter Experts (SMEs) for discrepancies, changes, or upgrades
  • Producing high-quality, simple to follow, process documentation appropriate for a manufacturing audience
  • Familiarizing yourself with the TWI (Training Within Industry) process and how the documentation is a critical component of that process
  • Working knowledge of configuration management best practices
  • Editing functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents
  • Preparing of technical specifications for bid packages related to the development of various community and industrial projects
3

Skills For Technical Writer Specialist Resume

  • Review and edit existing JBSs (Job Breakdown Sheets) complying with the Change Order (CO) process when making changes to existing processes
  • Implement single-sourcing strategy including content mapping
  • Working in a documentation specialist or technical writing position
  • Proficient using authoring tools to create/edit documentation
  • Assist in the tracking the S#’s to NIST alignment. Assist in tracking the tasks and documentation necessary to complete the project
  • Completes other technical writing associated with new project ventures and reports editing as assigned
  • Flexibility and mobility to work between Bonn (Head office), Sofia (Development office) and moving project office location
  • Presentation Material and Briefing Slides
  • Resourceful and innovative approach to problem solving
4

Skills For Technical Writer / ILS Specialist Resume

  • Able to create documentation from the design documents and instrument that includes procedures, concept, programming, and SCPI
  • Participate in multiple program team meetings, coordinating technical and editorial reviews and sign offs
  • Follow the life cycle process to deliver learning product support to product teams
  • Be customer advocate on program teams by championing TCE requirements
  • Develop and maintain standard operating procedures for the tools infrastructure."
5

Skills For Document Specialist / Technical Writer Resume

  • Prepare and deliver final documents in online formats according to standard process and schedule
  • MS Office product suite including Visio
  • Work on suggestions and completion of the auditing of admin access. Create a process for the completion of the control executions
  • Provides on one-time basis, analyses and critiques of proposed changes to client’s contracting policies
  • Create original JBSs (Job Breakdown Sheets) for existing processes
  • Reports to the Training Leader directly and the TWI project team, in general
  • Understands basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents
  • Produces quality documentation and training materials in cooperation with technical stakeholders
  • Work with internal teams to obtain an in-depth understanding of the processes and documentation requirements
6

Skills For Specialist Technical Writer Resume

  • Write and edit educational materials for customers regarding company policies
  • Perform quality assurance on existing documentation
  • Manage the production and publishing of documentation
  • Track record of problem solving and innovation
  • Graduation in Business Administration, Logistics or similar
  • Knowledge of SOAP (Simple Object Access Protocol)
  • Adobe Acrobat XI Pro (modifying existing PDF’s content, creating PDFs from other formats, creating PDF Forms, creating digital signature blocks and associating them to other fields for locking purposes, etc)
  • Knowledge and experience with Atalassian Suite of tools for agile products and practices desired
7

Skills For Technical Writer Documentation Specialist Resume

  • Knowledge and experience with Jenkins Operations and Continuous Delivery desired
  • Atlassian Confluence (uploading and linking artifacts, scripting new pages which include macros)
  • Microsoft Office Professional 2013 (including drafting and editing content in Word, PowerPoint and Excel)
  • Adobe FrameMaker (develop web-based help documentation, including graphics incorporation)
  • Doc-To-Help 2014 (converting legacy documents to currently utilized formats)
8

Skills For Technical Writer / Proposal Specialist Resume

  • Self-starter capability of working with little or no direction
  • Author-it V6 (generate online help)
  • Knowledge of DevOps best practices desired
  • Work closely with systems engineers, software engineers, and software developers
  • Write logically and consistently
  • Proficiency in required LP Development tools (e.g
9

Skills For Technical Writer / QC Specialist Resume

  • Capacity to understand both conceptual and detail project measures
  • Creating, developing and maintaining web documentation for the statistical analysis and data collection systems by gathering requirements, documenting procedures, and assisting in the development of on-line help systems using HTML, Front Page, and Doc-to-Help
  • Understand end user experience to implement process improvements
  • Participate in and execute on defined process improvements and established policies
  • Proactively communicate program changes (scope/schedule) to leads and managers
  • Set schedule for deliverable(s) responsible for
  • Design, develop, and maintain moderately complex technical information for multiple audiences on schedule and within budget
10

Skills For Technical Writer & Training Specialist Resume

  • Analyze the needs of target audience through formal or informal usability surveys and provide documentation that best meets those needs
  • Review and comment on product usability design."
  • Provide 1st level user support for content development tools and process. (User Advocate)
  • Compile and deliver firmware and software updates and release notes to customer support portals
  • Communicate changes in deliverable schedule to affected teams

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