Team Services Resume Sample

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Haley Hoeger
471 Macey Mission,  Philadelphia, PA
+1 (555) 605 1011

Work Experience


Team Leader, Member Services
05/2018 - PRESENT
Phoenix, AZ
  • Teams services Specialists, Supervisors, Managers and Director
  • SLD Manufacturing and Distribution
  • Spartanburg order specialist team
  • Coordinate the assigned MLS teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product
  • Communicate on a monthly basis, assigned MLS team’s budgets for apparel, headwear, and uniforms
  • SLD Customer Service and Operations Personnel
  • Experience at a SaaS company managing a client-facing team, ideally in Professional Services and/or Customer Success
Now Hiring Experienced Hemodialysis Rns-inpatient Services Team Opportunities for East Bay
07/2013 - 03/2018
San Francisco, CA
  • Vision to evolve and grow the Go! program and team
  • Track record of making clients successful
  • Understanding of core direct marketing concepts, preferably some experience in nonprofit fundraising and/or advocacy
  • Passion for working with nonprofits
  • Responsible for installed customer base
  • Manage up to 6 direct reports
  • Regional Service revenue budget of $1.5 million annually (2016) and ensure annual growth
Open Guest Services Team Member
10/2006 - 06/2013
Los Angeles, CA
  • Recruiting, training, motivating and developing staff to ensure a fully functioning team capable of meeting the department’s objectives, including leading the performance management process
  • Being a key member of the department management team
  • Fostering and supporting a culture of best practice and ‘white glove’ service to clients within the Investor Services area of the business
  • Liaising with clients to identify and implement service requirements
  • Cultivating a change culture where we strive to provide the highest quality service
  • Supporting and driving new product enhancements, developing best practice and supporting the build out of capacity and scale within the organization
  • Have 4-6 years’ experience in Fund Administration or similar with at least 2 years on managerial position

Education


University of Phoenix - San Antonio
2002 - 2006
Bachelor's Degree in Management

Professional Skills


  • Strong management and leadership skills, including coaching, consensus building, and ability to effectively manage resources to address competing priorities
  • Amazing communications skills, with an excellent level of both English and Swedish
  • Proven success in managing, promoting and nurturing resources. Optimize the skills mix and manage succession
  • Exceptional attention to excellent organization and planning skills
  • Responding to team member survey feedback to ensure Inkers have a WOW! experience and to help make our company even stronger
  • Experienced People leader who has a proven track record of coaching and developing people to achieve great results
  • Computer Skills: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Powerpoint, MARC and SAMMS

How to write Team Services Resume

Team Services role is responsible for events, finance, credit, training, purchasing, security, compensation, reporting, manufacturing, insurance.
To write great resume for team services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Team Services Resume

The section contact information is important in your team services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Team Services Resume

The section work experience is an essential part of your team services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Team Services resume experience can include:

  • Developed Analytical skills,
  • Poses experience of a variety of hedge fund types – e.g. Offshore, Irish domiciled, Limited Partnership
  • Overall effectiveness of Team Development programs
  • Effective communication at all levels - staff, clients, executive, vendors - and to diverse constituencies both technical and non- technical
  • Strong capabilities to build internal confidence in a situation of constant change
  • Strong resilience to stress and constructive and collaborative mindset

Education on a Team Services Resume

Make sure to make education a priority on your team services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Team Services Resume

When listing skills on your team services resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical team services skills:

  • Keyboard dexterity. MS Office/PC skills
  • Strong problem solving and analytical thinking - ability to diagnose and resolve ambiguous problems
  • Strong stakeholder management & Networking capabilities
  • Experience in the music publishing industry is helpful but not required, a willingness to learn the detail of the business and it’s process is important
  • Experience in a fast paced call centre environment would be highly desirable
  • Highly collaborative with experience to a diverse group of people at a number of levels

List of Typical Experience For a Team Services Resume

1

Experience For Now Hiring Experienced Hemodialysis Rns-inpatient Services Team Opportunities for East Bay Resume

  • Leadership experience in brokerage, banking, compliance or operations
  • Manage all order forms, demand planning/buying information to purchasing, reporting to ensure on time deliveries or communication of delays
  • Internal PDX partners including Sports Marketing, Product team, Demand planning team
  • Serve as the sales and service rep for 2-3 of the key NHL team accounts both on a hockey operations/equipment side as well as the marketing side
  • Adidas –Indy Distribution and Manufacturing Department Managers
  • Compute and account for management and incentive fees (including tiers and hurdles
  • Actively mobilize FE resources to drive accurate and timely resolution of client/provider service requests and issue resolution
2

Experience For Team Leader, Member Services Resume

  • Manage export orders for AAFES/Army, Air Force Exchange in Europe and Asia, ATEC/TradeKO in Latin America, South America, and the Caribbean. Provide necessary export documentation such as Commercial Invoices, Container Sheets, Pallet Sheets, etc.to ensure SLA’s are met
  • Delivering results that align with the organization’s strategic objectives and that achieve balance between operational excellence and the client experience
  • Coordinate the assigned NHL teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product. Order processing, factory PO placement, order management, allotment tracking/billing, and communication to teams
  • Manage the Key Account Supervisor through the various assigned special projects associated with NHL team properties. All NHL events- NHL All-Star, NHL Summer Camps, Winter Classic, Stadium Series, etc
  • Manage inventory assigned to the NHL and Grassroots specific warehouses
3

Experience For Alternative Investments Services Team Manager Resume

  • Communicate on a monthly basis, team’s budgets for apparel, headwear, and uniforms
  • Understand how product development works in the “real world”, and more specifically in financial services
  • To ensure jobs are completed in a time critical operation and that specified KPI’s are met and exceeded
  • To work in a tidy and efficient manner at all times
  • To ensure issues with specific loads are raised to the relevant manager in a timely manner to enable rectification
4

Experience For Special Services Team Member Resume

  • We support our Members through multiple channels: Phone, E-mail, Live Chat and Social Networks
  • Fluent English (oral & written),
  • SWIFT knowledge - advantageous,
  • Team player/shares knowledge
  • Product line manager(s)
  • The patience of a saint
5

Experience For Team Leader of EDI Services Resume

  • An interest in family history always helps
  • Keep inbox up to date
  • Ensure that month-end NAV books are fully completed, reviewed and check lists are signed off so that the team passes all internal and external audit reviews, along with the annual SAS 70 reassessment review
  • Review all fund structures to ensure that the appropriate structure is being applied and that fees are being calculated correctly. (2/3)
  • Read and interpret fund and legal documents in order to accurately and appropriately process transactions and/or calculate various fees/allocations
  • Adidas Sales Teams
  • Produce NAV calculations for clients assigned to the team. Ensure NAVs are completed on time and accurately. Ensure that the Pre-NAV activities such as cash postings, investment postings subscription and redemption postings, balancing of inter-company balances and other general ledger postings are done prior to month-end and be reconciled in preparation for the striking of the NAV. (2/3)

List of Typical Skills For a Team Services Resume

1

Skills For Now Hiring Experienced Hemodialysis Rns-inpatient Services Team Opportunities for East Bay Resume

  • Customer Focused and Consumer Driven – Only the best is good enough!
  • Strong ability to cope with crisis situations and high availability
  • Supporting hiring and training to help take us to the next level
  • Coping with pressure and set backs
  • Providing guidance and support to team members to help them reach their highest potential
  • Understand the ancillary products and services provided to the AIS client base, including: pricing, corporate actions and cash management.
  • An Understanding of CRM and SAP would be advantageous
  • Work within GK Company Winning Ways
2

Skills For Team Leader, Member Services Resume

  • To carry out regular training, development sessions and 1-2-1s with all team members in line with their KPI’s
  • Tech savvy and love solving problems
  • Personal trust and credibility
  • Adherence to accuracy and high standards of execution
  • Efficiency minded in order to manage and improve IT change and operations adequately
3

Skills For Alternative Investments Services Team Manager Resume

  • Log Cellar Service Jobs and Installation jobs on Solarvista System
  • Log Reactive Maintenance calls and Installation jobs on Solarvista System
  • Ensure jobs inputted accurately and in real time
  • Answer any telephone queries and establish faults with beer dispense equipment
  • Able to fix problems over the phone
4

Skills For Special Services Team Member Resume

  • Positive outlook that rubs off on other people
  • Friendly and open (but able to be firm when necessary)
  • Review and sign off on portfolios and statements.(3/4) Participate on departmental projects as needed. Involvement in planning, preparation, testing and implementation. (3/4)
  • Understand the overall direction of the AIS business and the relationship of these goals to the overall strategy of The Bank of New York.
  • Understand the core services of AIS and how they meet the client’s needs, including: portfolio accounting, investor accounting, custody, and transfer agency. (3/4)
  • Understand the security types making up the portfolios and how they trade, i.e., equities, fixed income securities, mortgage-backed securities, derivatives. (3/4) Understand the transaction flows throughout AIS and the impact of mistakes at each step on the other. (3/4)
5

Skills For Team Leader of EDI Services Resume

  • For each client, be aware of the transaction history, patters of investing, specific requirements, and service standards affecting that client.
  • Knowledge of the policies and procedures of the department. (3/4)
  • Understand the forms, documentation and other legal requirements to set up accounts in AIS.
  • Understand the risks inherent in specific transactions.
  • Understand the information flows through the various AIS systems.
  • Knowledge of how to use the various systems specific to the job function.
  • Analyzing existing internal procedures and recognizing opportunities for improvement. Taking initiative to develop, communicate and implement client requirements with other areas. Identifying underlying causes of problems and possible solutions while assessing the risk attached to the problem. (3/4)
  • Balancing customers needs for customized or nonstandard solutions vs. the efficiencies that can be gained through standard services. Escalating to Management problems or opportunities that are appropriate and need resolution. (3/4)
6

Skills For Shared Services Team Manager Resume

  • Oversee function in a knowledgeable and decisive manner. Volunteering for assignments. Exhibits a high level of desire to succeed. Influencing others to focus on client sensitivities and priorities.
  • Communicate information carefully and at the right level in order to manage client and internal expectations. Active and interpretive listening to obtain information and understand client needs. Writing letters, e-mail, memos that effectively convey a message or state a fact.
  • Creates a clear picture of the direction of the business and the marketplace. Anticipates client requirements, and describe show specific business or competitive forces create risk or opportunity. (4/5)
  • Present in-depth knowledge of Hedge Fund Transfer Agency life-cycle, including AML
  • Have ability to adapt to and work within a dynamic changing environment
  • Have proficiency in MS office
7

Skills For Team Services Manager Resume

  • Poses knowledge of NTAS and Advent Partner software applications (it would be an asset)
  • Present keen awareness of Client Service standards
  • Develops and cultivates professional relationships with key internal & external partners/organizations. Attends community meetings and events to facilitate exchange of information and resources within Chapter’s jurisdiction
  • Understand the organization’s corporate priorities and execute to successful achieve these goals
  • Seek and synthesize input from clients and advocate appropriately within FE
  • Have first level expertise on FE’s services/product roadmap and stay informed on developments in the 401(k)/advisory services markets to maximize client’s use of existing product and service
  • Understand the client/provider’s requirements for satisfaction regarding service delivery and serve as a customer advocate for client/provider’s needs within FE
8

Skills For National Surety Shared Services Unit Team Leader Resume

  • Obtain thorough understanding of client’s retirement benefits strategy (i.e., plan design, company demographics, benefits goals) or provider’s business strategy
  • Work closely with Relationship Manager/Channel Director to prepare and present client/provider business plans and service reviews and ensure execution of objectives and goals of the plan
  • Proven track record of people management,
  • Experience in Insurance, Managed Care, Benefits Administration environment or Customer Service environment
  • Partnering with managers to build and develop happy, healthy and productive teams
9

Skills For Manager Global Team Services Resume

  • Focus markets of US, Western Europe and Japan - sales, planning, customer service, and purchasing teams. Role based on US focus largely on NAM interface
  • Their questions cover everything from starting an account to understand DNA results and website navigation
  • Maintain an up-to-date issues log for each client/provider and other established tracking tools such as pipeline documents
  • Global Operations – Product Operations, Global IT, Supply Chain, Planning
  • Focused on details when performing tasks and ability to handle high risk processes under tight deadlines,
10

Skills For First Aid Services Team Manager Resume

  • Flexible approach to working shifts
  • Team satisfaction and well-being
  • Workplace excellence (including “top workplace” recognition)
  • To perform ongoing QC’s checks on a wide variety of worked loads to ensure Customer specifications are met to the highest standards
  • We support our customers seven days a week from 7am until 9pm, so we work on a shift basis including weekends
  • Oversee the accounting for hedge fund/alternative investment partnerships and share based entities

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