Systems Senior Analyst Resume Sample

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Tess Zulauf
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Work Experience


Senior Systems Analyst, Assistant VP
03/2016 - PRESENT
Detroit, MI
  • Research new technologies and development methodologies. Propose solutions for increased productivity
  • Investigating and resolving system problems during standard working hours and assigned on-call hours
  • Analytical and conceptual skills are required at a level, which allows application development and/or change to be designed and implemented in the least number of workdays yet fulfill the needs of the User and Roynat
  • Able to provide military users and maintainers with over-the-shoulder training; provides subject matter expert (SME) advice and training to end-users
  • Provides supervisory guidance and on the job leadership to junior staff members
  • Performs application configuration in support of solution delivery initiative
  • Proactively identifies and effectively pursues process improvement opportunities
  • Utilizes reporting/query tools to write moderately complex ad-hoc queries and operational reports
  • Under guidance, pursues simple to moderate programming changes
Senior.systems Analyst
11/2011 - 02/2016
Philadelphia, PA
  • Provides Subject Matter Expertise (SME) to users on a larger grouping of systems; supports multiple end-users at Brigade/Division level
  • Capable of supervising a local team of field software service engineers and field service analysts and managing process improvement
  • Manages the functionality and efficiency of a group of computers running on one or more operating systems at multiple customer locations
  • Provides Subject Matter Expertise (SME) to users on a large scale grouping of systems; supports multiple end-users at Brigade/Division/Corps level
  • Capable of supervising a regional team of field software service engineers and field service analysts and managing process improvement
  • Implementation – planning, cutover documentation, and execution of the plan
  • Other areas related to Software Development Life Cycle (SDLC)
  • Manage client utility accounts to assure accuracy
  • Develop analytics to identify saving opportunities
Senior Systems / Requirement Analyst
01/2009 - 10/2011
Los Angeles, CA
  • Main point of contact and qualified specialist support for new and existing clients
  • FD-internal, Joint Ventures and processing clients of our Acquiring and NSP business
  • Manage the customer expectations
  • Main point of contact for Account Management and FD-business to evaluate and implement the requestors change requests
  • Responsible for all technical and functional aspects of our service-/product portfolio
  • Functional contact person to define solutions to match the requestors demand with a clear focus on existing functionality within the FD-owned GBS-Acquiring platform eMAXS incl. the relevant surrounding systems and the TeleCash systems landscape - functional and process oriented client support
  • Manage multiple (small / medium) BAU projects in parallel including the relevant tracking/documentation (SDLC Jira, QDA, Clarity)

Education


Kennesaw State University
2004 - 2008
Bachelor's Degree in Business Related Field With

Professional Skills


  • Facilitating discussions between the development and business teams to capture business and systems requirements, stories, use cases, business flows and acceptance criteria
  • Supporting the team through the Agile or traditional Waterfall project lifecycle including requirements, development, design, testing/quality assurance and production release
  • Assisting in evaluating design of new and existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership
  • Work Experience Typically has 5 - 7 years of IT experience, 2-3 years of experience in process engineering and 2 years experience in project management
  • Very strong and proven communication and coordination skills, open-minded and determined
  • 8-10 number of years’ experience that strong verbal presentation and written communications skills
  • 8-10 number of years’ experience that Demonstrated ability to operate independently, set own priorities, and manage multiple concurrent work streams

How to write Systems Senior Analyst Resume

Systems Senior Analyst role is responsible for analytical, analysis, business, communications, interpersonal, reporting, payments, solutions, technology, technical.
To write great resume for systems senior analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Systems Senior Analyst Resume

The section contact information is important in your systems senior analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Systems Senior Analyst Resume

The section work experience is an essential part of your systems senior analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems senior analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems senior analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Systems Senior Analyst resume experience can include:

  • Effective risk analysis and stakeholder facilitation to reach timely decisions. Strong conflict management and prioritization skills
  • Typically has 5 - 7 years of IT experience, 2-3 years of experience in process engineering and 2 years experience in project management
  • Strong analytical and conceptual skills with the ability to create original and creative solutions
  • Proven analytical skills to properly evaluate and interpret cross-functional business requirements
  • Interpersonal and client-handling skills with the ability to manage expectations and explain technical detail
  • Experience in process engineering and 2 years of experience in project management

Education on a Systems Senior Analyst Resume

Make sure to make education a priority on your systems senior analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems senior analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Systems Senior Analyst Resume

When listing skills on your systems senior analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical systems senior analyst skills:

  • Strong interpersonal, verbal and written communication including good presentation skills
  • Strong project management skills, strategic thinking and understanding of treasury platforms
  • 5-7 number of years’ experience that demonstrate expertise experience with distributed server capacity planning and performance management
  • 8-10 number of years’ experience that has clearly demonstrated strong analytical and problem solving abilities
  • Strong written and verbal communication skills with an aptitude for problem solving are required
  • Excellent customer service attitude, oral and written communication, analytical, and problem solving skills

List of Typical Experience For a Systems Senior Analyst Resume

1

Experience For Senior Systems Analyst, Assistant VP Resume

  • Typically has 5 - 7 years of IT experience, 2-3 years of experience in process engineering and 2 years’ experience in project management
  • Leverage experience to identify opportunities to improve business effectiveness through technology
  • 3-5 number of years’ experience that Experience in leading a team of technical analysts
  • Work Experience Typically has 5 - 7 years of IT experience
  • Support prototyping, design, debugging, documentation and implementation of complex, cost effective solutions
  • Plans, develops, and executes Q/A test plans and scripts to validate functional and technical performance according to specifications
  • Posesses experience in implementation and support of resource planning
2

Experience For Senior Systems / Requirement Analyst Resume

  • Works with all stakeholders, provide accurate consolidated status reports and ensure escalation of issues as necessary
  • Research and evaluate alternative solutions and recommend the most efficient and cost effective application solution
  • Extensive practical experience in business analysis and ability to work independently in complex situations and tasks
  • Works moderate to complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area
  • Experience with regulatory reporting systems at a financial services company
  • Experience in SDLC waterfall and agile methodologies, developing business and functional requirements as part of a business analyst role
  • Experience in process engineering
3

Experience For IT Senior Systems Analyst Resume

  • Experience as a Data Analyst
  • Experience in project management
  • Ongoing maintenance and monitoring of Transfer Pricing Accounting system
  • Client specific market- and competition analysis aiming to further expand existing core competencies within the Acquiring- and NSP-business
  • Assist with mapping source data to the BDM including cleansing and Data Quality rules
  • 30%Responsible for gathering, compiling and synthesizing information with regard to technology processes or systems
4

Experience For Temporary Senior Systems Analyst Resume

  • Documentation methods, using multiple systems and tools, including making wire-frames, flow charts, user stories and detailed technical explanations
  • Continual service improvement by documenting solutions and operating procedures
  • Lead the identification, baselining, and management of all project change requirements for all Engineering Change Proposals (ECPs) and Change Requests (CRQs)
  • Expert in maintaining online Open API Catalogue and representing API 'prod owner' position
  • Active support for project managers in area of project management (planning of analysis and design phases, progress monitoring and project communication)
  • Distinctive analytical thinking and understanding of functional and technical contexts
  • Write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations
  • Prepare for and host client facing meetings either selfreliant or in cooperation with Account Management
  • Initial support of inquiries from start-ups (RFI / RFP) up to complete implementations on our existing system landscape as well as platform migration in total
5

Experience For Senior Systems Analyst Roynat Capital Resume

  • Participate in the ongoing refinement of architectural system design and support standards and processes
  • Coordinate application development and problem solving with Outsource Delivery Manager (ODM) to ensure business requirements are met
  • Ensures services levels are being met and constantly evaluates opportunities to improve
  • The ability to work closely with users, and be proficient with requirements gathering techniques
  • Working with global business applications
  • Support QA (Testing) analysts in requirement interpretation and test case development
  • Provide technical perspective for project tracking and risk management
  • Provides formal and informal user training and general user support
6

Experience For Senior Product Systems Analyst Resume

  • Understands business issues impacting the enterprise, market and IT industry
  • In cooperation with Quality Assurance team creating test conditions and test cases for IT systems
  • Prepares formal proposals for management, recommending system solutions. Defines project scope and objectives for projects
  • Spearhead testing process of system fix and enhancement
  • Collaboration with accounting, tax and technical team to design new system
7

Experience For New Grad-senior Systems Analyst Resume

  • Understands POS and e-com authorisation processing and data involved in this process
  • Creative talent designing user interfaces
  • MS Analysis Services and data warehousing
  • Develop requirements specifications and documentation according to payment industry requirements, internal FD standards and guidelines
  • Video menu boards troubleshooting, maintenance and oversight
  • Kiosk System troubleshooting, maintenance and oversight
  • Security Cameras troubleshooting, maintenance and oversight
8

Experience For Senior Linux Systems Analyst Resume

  • Expert knowledge of payment card industry business and technical processing, regulations and practices
  • Define, plan and perform feasibility studies
  • Elaborate suitable solutions and strategies
  • Clear documentation of the output
  • Creation of Business Solution Documents to define the project scope
  • Regular cooperation with peers to identify possible synergy effects
  • Prepare detailed fit for purpose technical specifications in the format and level of detail for an agile delivery model
9

Experience For Senior Distributed Systems Capacity Infrastructure Management Analyst Resume

  • Analyze software problems, data issues and workflows – recommends and actions solutions
  • Coordinate with BA’s, and other internal IT where required to resolve technical issues
  • Ensures presentation of information to management is professional, timely and accurate
  • Engage with Vendors and Business at senior levels in the organization to translate business IT initiatives into strategic IT solutions
  • SQL proficiency in MS-SQL
10

Experience For Senior Busines Systems Analyst Resume

  • Define, document and create reports
  • Resolve complex issues related to enterprise-wide business requirements
  • Assess requirements changes and their impacts on the NCE-Active IT program baseline requirements
  • Lead the development and enhancement of lifecycle artifacts required to be developed during the SE lifecycle (example artifacts include ROMs, project plans, project schedules, requirements plan such as SRDs, detailed design documents, CONOPs, test plans, SEMPs, transition activity plans, etc.)
  • Convene ECCB meetings for all emergency RFCs
  • Chair all CCB and ECCB meetings
  • Ensure procedures, processes and SOP’s are established and maintained for support of solutions

List of Typical Skills For a Systems Senior Analyst Resume

1

Skills For Senior Systems Analyst, Assistant VP Resume

  • Collaboration - ability to work well with others and build strong team dynamics; open-mindedness; strong interpersonal skills
  • Strong analytical and automation skillset to innovate and transform the traditional operational model
  • Strong written and oral communication and organizational skills
  • Master at using critical thinking and problem solving skills to resolve issues and identify improvement opportunities
  • TCP/IP networking knowledge, and LAN skills
2

Skills For Senior Systems / Requirement Analyst Resume

  • Solid professional education with strong IT relevance (computer science, business administration, or equivalent)
  • In-depth experience and 4+ years professional experience with communication in an international environment
  • 5-number of years’ experience that demonstrate expertise in BMC Performance Assurance/BCO/TrueSight distributed tool suite
  • Good knowledge and hands-on experience in VB.Net, C#, ASP.Net, VBA, MS SQL
  • Proven track record in current role and involvement in System validation
  • Prior experience with reconciliation tools (ReconArt, Blackline) is required
  • Interact and effectively communicate across different areas of the business
3

Skills For IT Senior Systems Analyst Resume

  • Strong SharePoint 2010 experience: design, develop, implement & maintain
  • Coaching and mentoring and governing systems analysts with less experience
  • Executing analysis for medium to large projects under moderate supervision; recommend modifications to designs for achieving priority business requirements
  • Experience creating visualizations and analytics utilizing Tableau
  • Experience in supporting imaging and workflow applications
  • Demonstrated ability in structured programming/scripting (Korn and Bash)
  • Experience developing user interface for automated analysis, automation of data collection and data handling
4

Skills For Temporary Senior Systems Analyst Resume

  • Experience of gathering and structuring technical requirements for development and integrations, in co-operation with development teams and business side
  • Experienced in requirements gathering and structured requirement definition
  • Experienced in working in projects
  • Experience creating diagrams and workflows with Microsoft Visio
  • Experience in working in a sizable team with a mixture of local & offshore developers
  • IT applications experience including extensive knowledge and expertise in application management and lifecycle management
  • The position requires 5+ years of experience in retail and/or commercial deposit processing
  • Experience in RHEL operating systems implementation and support
5

Skills For Senior Systems Analyst Roynat Capital Resume

  • Enterprise System Administration experience using Red Hat 5.x and higher
  • Experience utilizing enterprise storage tools
  • Experience in a virtualized Linux environment using VMware
  • Possesses experience in implementation and support of resource planning
  • Prioritization of onboarding, maintenance and system enhancement
  • Good understanding of BI and Data Warehouse design principles, techniques, and standards
  • Expertise with BI and analytical User Experience (UX) development using the Microsoft BI Toolset
6

Skills For Senior Product Systems Analyst Resume

  • Results orientation - ability to prioritize work and meet deadlines while delivering high quality outcomes; ability to multitask; resourcefulness
  • Strong knowledge of any ERP product with competence and interest to learn and adapt to other ERP products cutting across modules
  • Good understanding of IT-systems, system development, system integrations
  • Good working knowledge of Microsoft Office products such as Word, Visio and Excel
  • Good understanding of integration with FI/CO
7

Skills For New Grad-senior Systems Analyst Resume

  • Experience creating SQL queries and reports
  • Experience building product feature set in an agile manner
  • Relevant professional experience
  • Experience with production support processes such as incident/change/problem management, call triaging and escalation procedures
  • Treasury Systems related work experience
  • Relevant work experience with in
  • Experience in Java, C#, Microservice
  • Work experience in IT profession
  • Previous experience in the biotechnology / pharmaceutical industries and GXP Computerised Systems
8

Skills For Senior Linux Systems Analyst Resume

  • Validates and ensures that functional requirements are met
  • Experience with x86/Intel hardware
  • Total experience in an IT development organization
  • Experience in an SA or similar role
  • Related work experience in application development
  • Oil and Gas experience or knowledge or Pipeline Integrity business lifecycle
  • Technical background and aptitude is required with a demonstrated ability to understand technical applications
9

Skills For Senior Distributed Systems Capacity Infrastructure Management Analyst Resume

  • Extensive experience in system design and application deployment
  • Some experience with ESRI ArcGIS (ArcGIS Desktop, SDE, ArcGIS Online, ArcMap, ArcCatalog, etc)
  • Experience in IT systems development process and procedures
  • Gathering, analysis and documenting the business requirements in IT projects aiming at creating new products in complex IT landscape
  • Writing and maintaining application programs according to specifications and Roynat
  • Preparing Functional Specification Documents specifying functional and technical inner working of involved IT systems
  • Training Transfer Pricing Accounting system to team members
  • Having basic understanding of Accounting and Finance principles
10

Skills For Senior Busines Systems Analyst Resume

  • Documenting objectives, using cases, requirements, stories, workflows, product specifications
  • Creating datasets in MS Access or SQL that pulls data in from multiple sources (i.e. Hive, Excel, Essbase, SQL Server, SharePoint)
  • Working knowledge of many technologies
  • Assessing feasibility and necessary IT effort related to implementation of new functionalities requested by either external or internal customers
  • Working with the BA, translate business requirements to technical solutions
  • Understanding of Object Oriented concepts, and design patterns
  • Writing technical system documents
  • Understanding of ABAP and user exits

List of Typical Responsibilities For a Systems Senior Analyst Resume

1

Responsibilities For Senior Systems Analyst, Assistant VP Resume

  • Excellent interpersonal skills and ability to work with business and technology teams
  • Excellent understanding of overall banking business, market products and operations
  • Experience translating business needs into technical requirements
  • Good knowledge of current IT development methods and complex IT systems
  • Has had exposure to operational accounting concepts of intercompany and transfer pricing
  • Comfortable with working in a fast-paced environment and handling multiple tasks
2

Responsibilities For Senior Systems / Requirement Analyst Resume

  • Develop system solution to support regulatory reporting (including data extraction, data verification, data upload, data encryption, etc)
  • Conducts user interviews and performs independent research as required. Identifies and assists in resolving system, procedural or operational problems
  • Identifies and assists in resolving system, procedural or operational problems and makes recommendations to improve business functions
  • Prepares formal proposals for management, recommending system solutions
  • Expertise with SQL Server technology and Microsoft BI toolset including: SSIS, SSAS, Power BI
  • Broad knowledge of computer systems technology, programming and design techniques
  • Thorough understanding of MVC, MV and Single-Page application design concept of Separation of Concerns and Onion architecture
  • Knowledge of Software Development Life Cycle (SDLC) using Agile methodology
  • Work with offshore developers in Chengdu in delivering system solution
3

Responsibilities For IT Senior Systems Analyst Resume

  • Conduct performance tuning and build automation
  • Understands BankWorks including payment data
  • Knowledge of SQL, and data modelling
  • Travel based on requirements
  • The ability to create original concepts and theories for a variety of projects and to think creatively and beyond normal constraints
  • Serve as the single point of contact for business user to drive enhancements that optimized the Company’s business applications
  • Directly assist in administering and coordinating NRG Renew’s document management process to assist business groups in compliance with NRG’s corporate policies and procedures
  • Ensure the accuracy of the document management processes and system(s) as the System of Record for documents across NRG Renew’s business groups and external partners
  • Evaluate complex processes and identify opportunities for simplification; including documenting ‘As Is' and ‘To Be' processes and defining appropriate metrics to measure baseline and improvements
4

Responsibilities For Temporary Senior Systems Analyst Resume

  • General knowledge of IT / PLM technologies and their application in R&D formula management processes
  • Translate R&D requirements into technical terms for programmers, and the ability to translate technical concepts into business terms for R&D organization
  • Learn new tools and other enterprise wide systems and solutions
  • Gathers information about the organization’s work processes and information flows then presents the information is an easy to understand format
  • Critically evaluates information gathered from multiple sources, reconciles conflicts, pulls details out of high-level information, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs
  • Become a Subject Matter Expert in applications in the Asset Management Suite (integration with GIS)
  • Act as technical lead and Subject Matter Expert (SME) for multiple assignments of varying sizes, during all phases of projects/change (origination, planning, define/design, execute/build, close, stability)
5

Responsibilities For Senior Systems Analyst Roynat Capital Resume

  • Help determine appropriate technical development and database architecture for changes or projects
  • Support business partners to help determine requirements and analyze business problems
  • Ensure that accepted policies, principles, and practices are an integral element of the system design
  • Provide systems expertise to system users, business partners, and other internal/external customers including trouble shooting issues and identifying and correcting inefficiencies
  • At the end of the transition, the position would be considered a system matter expert of the installed vendor solution/functions and the new systems interaction with other bank systems
  • Leads the team in the preparation of business plans, prepares functional requirements and conducts feasibility and cost benefit studies exhibiting an expert knowledge of systems analysis techniques and a comprehensive knowledge of the bank's business and system flow within the organization
6

Responsibilities For Senior Product Systems Analyst Resume

  • Responsible for conception of solutions, building consensus and the selling and execution of such solutions
  • Prepares formal proposals for business management, outlining alternative and recommended system solutions
  • Works as a project team member on multiple projects to facilitate process improvements involving multiple sites or business areas, often as a project leader
  • Conducts formal requirement walkthroughs and obtains user concurrence
  • Conducts formal implementation reviews
  • Anticipates and circumvents problems where possible
7

Responsibilities For New Grad-senior Systems Analyst Resume

  • Responsible for the most highly complex projects that require in-depth knowledge across multiple technical areas and business segments
  • Functions as an internal consultant for the applications support team
  • Works on large, complex projects that have enterprise wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools
  • Read legacy mainframe COBOL/CICS code and translate business requirements into system specifications and documentation
  • Familiarity with Disaster Recovery/High Availability techniques
  • Familiarity with Oracle ERP Applications and Databases
  • Translates business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver artifacts as needed
  • Translates high-level, complex business needs into functional and non-functional requirements and manages changes to such requirements
8

Responsibilities For Senior Linux Systems Analyst Resume

  • Understands IT project methodology, functions, and capabilities
  • Expert in agile delivery, capable to independently manage and maintain Requirements and Product Backlog
  • Cooperation with business stakeholders in area of identification, communication and acceptance of business requirements
  • Creation of post-implementation and deployment documentation for operations and external customers
  • Formulates system scope and objectives, solution alternatives, and modifies procedures to solve problems
  • Frequent interaction with users of project teams to establish and document detailed business requirements, functional system specifications and processing workflows
  • Recommends system improvements and develops plans to improve operational services. Identifies the business needs of assigned user areas and translates these needs into system specifications
  • Acts a Principal contact and subject matter expert in their field. Interacts with vendors to resolve system problems, operational questions, and impact analysis
  • Trains users and other high level systems professionals in use and operations of systems
9

Responsibilities For Senior Distributed Systems Capacity Infrastructure Management Analyst Resume

  • Performs System Administration, Security Administration and other System configuration and change management processes
  • Functions as an internal consultant for the applications support team for design review and quality, to ensure the product meets both time to market, and budget expectations
  • Identifies the business needs of assigned user areas and translates these needs into system specifications
  • Conducts user interviews, contacts vendors, and performs independent research as required
  • Actively ensures compliance with regulatory requirements and bank policies and procedures
  • Defines project scope and objectives for projects
  • Senior professional level role
  • Works on one or more projects as a project team member or sometimes as a project lead
  • Works with business and technology SMEs to understand all aspects of the business data to apply to technical solutions
10

Responsibilities For Senior Busines Systems Analyst Resume

  • Identifies the business needs of assigned user areas and translates these needs into system specifications. Conducts user interviews, contacts vendors, and performs independent research as required. Identifies and assists in resolving system, procedural or operational problems and makes recommendations to improve business functions
  • Produce all technical deliverables to be consumed by modelers, developers, etc
  • Query and profile the data for data quality and ensure it provides what is required and perform data analysis to support the Data Modelers
  • Business Analysis & Functional Design -Requirement Analysis and functional specification development for projects; Produce functional specifications where required to augment design and mapping activities; Produce Data & Process Flow diagrams, gap analysis and design
  • Technology Support – Interact/Collaborate with Developers, Modelers, QA testers to carry out project life cycle activities including test plans, testing, data set up, etc

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