Systems Analyst Senior Resume Sample

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Darby Heller
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Work Experience


Systems Analyst Senior
09/2017 - PRESENT
Los Angeles, CA
  • Collaborates and supports project initiation efforts in definition of project scope and development of work plans, estimates, and timelines
  • Proactively identifies and objectively assesses system and process improvement opportunities
  • Works effectively within an agile scrum framework, collaborating with teammates to drive design and development of technology and business process solutions
  • Drives requirements elicitation, user story creation, and backlog refinement, working closely with product owners, scrum masters and development teams
  • Leverages subject matter expertise and experience to guide and mentor team members with solution options and work review
  • Leads iterative solution design and prototyping efforts utilizing user-centric design techniques; directs application configuration activities
  • Assesses engagement needs of the team for unplanned, new and changing business priorities
  • Gathers, analyzes, and documents solution requirements. Facilitates user story creation and backlog grooming in an agile delivery environment
Systems Analyst, Senior
12/2012 - 05/2017
Detroit, MI
  • Utilizes LEAN techniques to develop business process designs and improve operations via process re-engineering efforts
  • Utilizes agile delivery methodologies and participates on scrum teams in execution of solution
  • Performs application configuration in support of solution delivery initiative
  • Facets billing experience required
  • Collaborates on project initiation efforts by assisting in the definition of project scope and leading the identification/selection of targeted solution(s). Partners with project management in the development of work plans, effort estimates, and delivery timelines
  • Analyzes, and directs solution requirements for complex projects. Leads user story creation and backlog grooming in an agile delivery environment
  • Utilizes LEAN techniques to develop business process designs and guide operations improvements via process re-engineering efforts
  • Leads solution design utilizing user-centric design techniques
Systems Analyst / Senior Systems Analyst
06/2010 - 06/2012
Dallas, TX
  • Guides business, testing and development teams and leverages relevant process and technology proficiency to provide options and optimal solution(s)
  • Proactively identifies improvement opportunities (productivity/efficiency gains, cost savings, etc.)
  • Expertise in agile/scrum methodology and user centric design
  • Consults overall user technology experience in thoughtfully designing engaging solutions
  • Gathers, analyzes, and documents business requirements to drive the design and development of technology solutions. Leverages leading technology expertise to propose appropriate solution options
  • Leads and collaborates on iterative solution design and prototyping efforts as needed
  • Coordinates solution delivery activities across Scrum teams and vendors as required
  • Serves as subject matter expert to both technology and business teams for one or more service domains

Education


University of Minnesota, Morris
2005 - 2010
Bachelor's Degree in Computer Science

Professional Skills


  • Demonstrated strong communication skills, including the ability to discuss complex business issues with business users at all levels of the organization
  • Strong demonstrated skills in the development build of electronic medical record software systems and maintenance of
  • Hands-On experience administering systems hosting Linux, Ubuntu, or CentOS with Linux shell scripting skills in Bash, Perl, PhP or Python
  • Evidence of strong technical background, analytical, and problem-solving skills
  • Strong interpersonal, listening, and communication (written and verbal) skills
  • Excellent analytical, interpersonal and written/verbal communication skills
  • Strong written and verbal communication skills with ability to interact with all organization levels

How to write Systems Analyst Senior Resume

Systems Analyst Senior role is responsible for analytical, business, analysis, database, technical, organization, documentation, reporting, training, communications.
To write great resume for systems analyst senior job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Systems Analyst Senior Resume

The section contact information is important in your systems analyst senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Systems Analyst Senior Resume

The section work experience is an essential part of your systems analyst senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems analyst senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems analyst senior position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Systems Analyst Senior resume experience can include:

  • Creates detailed system design, architecture and end user documentation to define work delivered by the team, and to support solution maintenance and future enhancements
  • Collaborates on project initiation effors by assisting in the definition of project scope and leading the identification/selection of targeted solution(s). Partners with project management team in the development of work plans, effort estimates, and delivery timelines
  • Collaborates with the functional, business, QA and engineering teams and leverages relevant process and technology proficiency to provide options and optimal solution(s)
  • Collaborates and supports project initiation efforts in definition of project scope and establishing solution approach, working with project management to develop work plans, estimates, and timelines
  • Experience in being a team player with cross-functional collaboration skills who is adaptable to changing market and organizational needs
  • Strong interpersonal and communication skills (written, verbal, presentation)

Education on a Systems Analyst Senior Resume

Make sure to make education a priority on your systems analyst senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems analyst senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Systems Analyst Senior Resume

When listing skills on your systems analyst senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical systems analyst senior skills:

  • Demonstrate excellent communication and documentation skills
  • Evidence of analytical skills
  • Evidence of being a team player with cross-functional collaboration skills who is adaptable to changing market and organizational needs
  • Experience: Sr: 3 or more years of experience and Advisor: 6 or more years of related systems analysis experience
  • Experience with Alexa Skills Kit, Alexa developer portal, and AWS services like Lex, Lambda, S3, DynamoDB, and IAM
  • Evidence of a strong sense of creativity around translating business requirements into actionable marketing requirements

List of Typical Experience For a Systems Analyst Senior Resume

1

Experience For Systems Analyst, Senior Resume

  • Demonstrated experience/proficiency documenting technical requirements, including functional requirements and system-to-system connectivity
  • Demonstrate a strong understanding of database, design, and development logic and constructs
  • Prior experience leading small group project
  • Experience integrating Salesforce Sales and Service Cloud with Marketing Cloud
  • Experience analyzing data and assist in improvements to Marketing Cloud performance and deliverability
  • Experience in marketing automation platform. (Salesforce Marketing Cloud/ExactTarget, Marketo, Eloqua, Hubspot, Pardot) (2 years)
  • Experience creating process diagrams with Visio or other flow diagramming programs
  • Evaluates and makes recommendations including identification, investigation and validation of business and/or technical problems
2

Experience For Systems Analyst Senior Specialist Resume

  • Experience in marketing automation processes and campaign management
  • Evidence of having a technical background
  • Experience in being a proactive self-starter with attention to process and detail
  • Experience in acting independently to determine methods and procedures on new or special assignments
  • Experience meeting with business partners
  • Experience working with version control such as Git
3

Experience For Systems Analyst / Senior Systems Analyst Resume

  • Functional Analyst experience in BI/Analytics space
  • Handle multiple activities simultaneously and prioritize
  • ELearning course integration from requesting business functions into LOS, including testing and following a predefined release-to-production process
  • Scheduling, testing, installing, implementing, and troubleshooting application systems on Windows servers
  • Consulting business units while onboarding on LOS or during change phases
4

Experience For Systems Analyst, / Senior Resume

  • Providing 2nd level learner support, following ITIL incident handling process
  • Doing project work as project member like testing and documenting new or changed features
  • Testing all aspects of a solution including correct results, integration, data and system integrity
  • Training the trainers in business functions in a train-the-trainer concept covering general system usage
  • Working with team to set up mapping documents for each vendor
  • Analyzing and documenting software design requirements and workflows
  • Understanding of NCQA accreditation and reporting requirements necessary to ensure compliance is maintained through the adoption of new technology
  • Understanding of Finance and/or Accounting concepts and processes
5

Experience For Systems Analyst / Senior Resume

  • Providing business administrators support, troubleshoot system and system integration issues
  • Maintaining the code across different multiple ECR releases
  • Maintaining End Point Configuration for each vendor
  • Understanding of Anthem’s Project Delivery and Software, Solutions & Services (S3) methodologies
  • Understanding technical problems and solutions in relation to current, as well as future, business environment
  • Translating moderately complex concepts for peers and customers
  • Understanding of IBM MQ/MSMQ and BizTalk orchestration
  • Working systems knowledge
6

Experience For Risk Systems Analyst, Senior Resume

  • Working knowledge of SQL and ability to interpret and design queries
  • Accounting/General Ledger knowledge
  • Working knowledge of JSON/XML/SOAP formats/protocol for web service design
  • Support PMIS Weekly Engineering Meetings which includes activities such as meeting scheduling, providing minutes, generating agendas, posting briefs
  • Analyzes, design, build, test, debugging, and documenting to support implementing and maintaining application systems under minimal direction
7

Experience For Capitation Systems Analyst Senior Resume

  • Facilitate Engineering PM Level meetings and Technical Interchange Meetings, to include Action Item tracking and authoring of meeting minutes
  • Support documentation and testing for compliance and regulatory reporting including CMS, SOX, and internal audit
  • Flexible scheduling during support of go live for upcoming projects
  • Familiar with understanding requirements, envisioning and drafting technical solutions
  • Writes pseudo code for developers in order to assist them with designing and developing new processes
8

Experience For Systems Analyst Senior / Comp Rater Resume

  • Creates client-facing and internal analytics to uncover possible fraud trends and executive reporting
  • Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
  • Create and perform integration, regression, and user acceptance testing during the Release Cycle
  • Support SETR reviews by preparing and maintaining artifacts required for SETR event activity and operation such as the SETR Request For Action (RFA) Tracker
  • Familiarity with secure SCADA networks including understanding of firewalls, VLAN segments, DMZ, and SSL VPN
  • Develop student information system enhancements using the desired technology solution while following industry standards
9

Experience For App Systems Analyst, Senior Resume

  • Debug existing enhancements as needed to support business analysts in resolving end-user issues
  • Participate in code reviews with other developers during each release cycle for cross training
  • Identify and implement appropriate testing strategy and prepare resulting test cases and scenarios
  • Code merges, branching, tagging, repository and build creations
  • Assist in web service design using working knowledge of JSON/XML/SOAP formats/protocol
10

Experience For Systems Analyst Senior Healthshare Interface Resume

  • Analytical, problem-solving and decision-making
  • Both verbal and written communication, including presentations and communicating technical issues in nontechnical language
  • Research and help resolve defects found during warranty, SIT and UAT and attend testing meetings
  • Expert in writing complex queries using an ANSI-compliant SQL language against an enterprise relational database management system
  • Benefit variable mapping, integration of variable mapping to downstream applications, 27X service changes)
  • Any background in working with any of the backend systems including NASCO, WGS/ISG, FACETS, ACES, CHIPS, CS90, GBD Facets, Enterprise Disbursements
  • Assists with the visioning, planning, design, development, and installation of assigned systems
  • Provides advanced training, support and troubleshooting to end users

List of Typical Skills For a Systems Analyst Senior Resume

1

Skills For Systems Analyst, Senior Resume

  • Excellent verbal and written communication skills including the ability to explain technical issues to a non-technical audience,
  • Excellent communication, organization, problem solving and facilitation skills
  • Problem solving and critical thinking skills with ability to execute with limited information and ambiguity
  • Evidence of marketing automation platform experience (Salesforce Marketing Cloud/ExactTarget, Marketo, Eloqua, Hubspot, Pardot) (2 years)
  • Analytical and problem-solving skills including the ability to investigate, assess and recommend solutions
  • Proven experience with working with external service providers to deliver products, service levels, and strategic direction to Progressive
  • Proven experience with the implementation and on-going maintenance of vendor package solutions
2

Skills For Systems Analyst Senior Specialist Resume

  • Experience in testing and validation efforts in Federal Disaster Recovery Scenarios
  • Demonstrated knowledge of university systems and experience deploying them to researchers
  • Is professional and comfortable communicating effectively with all levels of the organization and with the client’s organization
  • Negotiate effectively with leadership and technical teams
  • Experienced System Analyst with sound experience in ALM Space (Application Lifecycle Management)
3

Skills For Systems Analyst / Senior Systems Analyst Resume

  • Demonstrated experience with Agile methodology
  • Experience in Force.com development, with a strong focus on Apex and Visualforce development
  • Good at prioritization and synchronization
  • Understanding of and experience in implementation of systems development life cycle
  • Experience organizing, sorting and filtering data in order to distinguish patterns and present for reporting
4

Skills For Systems Analyst, / Senior Resume

  • Work experience includes designing, developing, programming and/or supporting IT Systems and applications
  • Experience troubleshooting, tuning, and optimizing technical enterprise systems
  • Experience working with Marketing Cloud Connect - data stream/sync, query writing, automation studio, data extensions and AMPScript
  • Experience in development and execution of marketing campaigns using Marketing Cloud apps such as Journey Builder
  • Experienced in working with and understanding agile software development practices, R&D software delivery processes including release management of support
  • Experience supporting or working with Lucernex Lease Administration & Accounting; and Trintech Cadency and ReconNET applications
  • Experience with managing and manipulating databases containing sensitive information
5

Skills For Systems Analyst / Senior Resume

  • Experience of creating WSDL's and Swagger for integrating heterogeneous systems
  • Experience in assisting Domain Architects in developing platform roadmaps (Technology, Process, and Capability Delivery)
  • Experience working and communicating well with colleagues and customers
  • Experience in taking a lead role in delivering complex technical systems and mission critical services
  • Experience configuring Salesforce Marketing Cloud
  • Experience in working and communicating well with colleagues and customers
6

Skills For Risk Systems Analyst, Senior Resume

  • Experience in taking a lead role in delivering complex solutions and mission critical services
  • Experience with managing an integration between a marketing automation platform and Salesforce
  • Experience in identifying and implementing efficient workflows and processes
  • Experience in meeting preparation and facilitation, workgroup design and action plans for integrating recovery plans
  • Experience in planning and forecasting resource needs for IT system disaster recovery scenarios
  • Experience in the healthcare domain with exposure to 1 or more of the following areas – eligibility and enrollment, claim processing, finance, managed care
  • Experience with using data visualization tools, including Tableau
7

Skills For Capitation Systems Analyst Senior Resume

  • Experience in translating business requirements into actionable marketing requirements
  • Demonstrated knowledge of computer imaging systems and preparing software for deployment
  • Manage time well, perform multiple tasks, organize diverse activities and manage changing priorities
  • Experience working with the Ellucian application suite (Banner, DegreeWorks), Oracle PL/SQL, Java, Unix, Eclipse IDE and git
  • Validates test data and performs IQA testing
  • Overall programming experience
  • Experience in JAD sessions with business users, Impact analysis and help formulating requirements (Functional and Technical)
8

Skills For Systems Analyst Senior / Comp Rater Resume

  • Knowledge of, and experience working with, the WGS Claims system is required
  • Experience with UNIX internals and shell scripting
  • Evidence of Salesforce Marketing Cloud Certification
  • Evidence of Marketing automation platform certification
  • Experience with current online marketing industry best practices and issues
  • Experience in serving as a change agent in the organization
  • Ystems Engineering experience in defense industry
  • Experience working with SQL
9

Skills For App Systems Analyst, Senior Resume

  • Basic level of IT process understanding and demonstrated knowledge for their area of responsibility
  • Experience in the use of Finance-related solutions including SAP FICO, Oracle Financials, and/or QAD Financials
  • Experience in risk management, risk mitigation, and contingency planning
  • Solid understanding of IIS logs, PerfMon, event logs and Fiddler to diagnose performance/stability issues
  • Experience with using data analytics and visualization to provide meaningful products to senior decision makers
  • Experience maintaining data in Excel spreadsheets
  • Experience with solving complex technical problems
  • Evidence of a marketing automation platform certification
10

Skills For Systems Analyst Senior Healthshare Interface Resume

  • Demonstrated knowledge of current online marketing industry best practices and issues
  • Demonstrated knowledge with current online marketing industry best practices and issues
  • Radiant and/or Cupid build and testing experience
  • Experience providing support in a higher education situation to a large number of users and devices
  • Experience managing other technical staff
  • Experience implementing DevOps
  • Cisco Systems and/or Nexus Networks IOS experience
  • Installation and configuration firewall experience
  • Demonstrated ability to autonomously make appropriate decisions and solve

List of Typical Responsibilities For a Systems Analyst Senior Resume

1

Responsibilities For Systems Analyst, Senior Resume

  • Evidence of effective analytical skills
  • Evidence of analytical skills and close attention to detail
  • Complete complex projects that require multiple skills and teams participation
  • Demonstrated knowledge of agile Project Management (PM) methodologies, some PM experience
  • Evidence of Salesforce Administration experience with Salesforce (2 years)
2

Responsibilities For Systems Analyst Senior Specialist Resume

  • Five or more years of systems analysis experience or work experience in a similar information technology role
  • Facilitate development and maintain marketing automation integration with digital experience
  • Establish and maintain effective communications with customers, other technology specialists, and vendors
  • .NET experience
  • Strong knowledge of Oracle Applications E-Business Suite core concepts for R12
  • Previous Anthem experience is required.
3

Responsibilities For Systems Analyst / Senior Systems Analyst Resume

  • Demonstrated knowledge of Alexa devices like Echo, Echo Dot and Echo Show
  • Demonstrated knowledge of databases and SQL query language
  • Experience with Node.js, Python or Java
  • Experience in software development (5 years)
  • Experience with complex system engineering, progressively
4

Responsibilities For Systems Analyst, / Senior Resume

  • Experience n serving as a change agent in the organization
  • Experience as a subject matter expert in Defense Medical Logistics Standard
  • Demonstrated ability to be a confident and proactive self-starter with exceptional attention to process and detail
  • Evidence of Salesforce Certification
  • Work on production issues based on priority level
  • Experience with Missile Defense Agency, Ballistic Missile Defense System, and/or Ground Based Midcourse Defense (GM) Program Office
5

Responsibilities For Systems Analyst / Senior Resume

  • Personal lines insurance experience is a mandatory requirement (Claims)
  • Experience with use case and user story methodologies
  • Over five years of related experience required
  • Skill in the provision of support to end users
  • Experience with Ground Systems IDT program development or service support effort with BS/BA
  • Demonstrated ability to deliver products on schedule
  • Experience in MS Office
  • TACLANE Type 1 Encryptor certification and/or operational experience within the past 2 years
6

Responsibilities For Risk Systems Analyst, Senior Resume

  • Functional experience in Provider/Hospital Claims Adjudication
  • Leading platform SM Services including Incident, Problem, Knowledge, Continuity, Release, Request and Service Level Management
  • Working knowledge of creating a computer image for rebuild or computer deployment
  • Working knowledge of Microsoft Office (Excel, Word, Access, and Outlook), Microsoft Visio, and Microsoft Project
  • Exercise independent judgment in planning, organizing and performing system analysis tasks
7

Responsibilities For Capitation Systems Analyst Senior Resume

  • Conduct planning and writing within the confines of the JCIDS Operating Manual
  • Support IT developers with designing, developing, and testing of applications to ensure project requirements are met
  • Assists in providing application support and troubleshooting moderately complex to complex software application issues
  • Perform SQL queries for exploring and profiling source data
  • Supports GBD Facets billing, invoicing and letters
8

Responsibilities For Systems Analyst Senior / Comp Rater Resume

  • Consult with external clients and internal Risk professionals in solving problems and proposing solutions to
  • Collaborate with colleagues on coding, source control management, technical reviews, and troubleshooting
  • Coordinate all testing phases of associated applications and reports during implementations and upgrades in relation to ambulatory analytics
  • Makes recommendations to enhance existing risk management products and business processes
  • Researches ad hoc issues involving technical systems and data stores
  • Participates in organization strategic business planning activities
  • Quickly learn service line work processes and grasp importance of integrating the workflows into the larger organization
  • Analyzes system factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
9

Responsibilities For App Systems Analyst, Senior Resume

  • Understand how IV&V relate to systems engineering
  • Understand the funding required to resource these activities
  • Formulate specifications for complex software programming applications
  • False positives identification for rule-based methods, pair-wise classification, clustering approaches, or probabilistic inference
  • Capacity to work in a demanding fast-pace position
10

Responsibilities For Systems Analyst Senior Healthshare Interface Resume

  • Develop test/use cases and utilize testing methods to determine issues or problems
  • Adhere to team coding standards to provide uniform solutions
  • Analyze complex or previously unknown application issues requiring high level business expertise and analysis
  • Understand integration points and interdependencies of administrative applications and supporting systems
  • Design, develop, and support high quality solutions in the Marketing Cloud platform
  • Collaborate with marketing, functional, analytics and technology teams

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