System Analyst Resume Sample

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Rose Renner
2124 Langosh Spurs,  New York,  NY
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Work Experience

Senior IT System Analyst
06/2017 - PRESENT
Dallas, TX
  • Collaborates and supports major project initiation efforts in definition of project scope and development of work plans, estimates, and timelines
  • Proactively identifies and objectively assesses system and process improvement opportunities
  • Provides oversight and leadership to agile scrum teams to drive design and development of technology and business process solutions
  • Leads requirements elicitation, user story creation, and backlog refinement, working closely with product owners, scrum masters and development teams
  • Leverages subject matter expertise and experience to guide and mentor team members with solution options and work review
  • Leads iterative solution design and prototyping efforts utilizing user-centric design techniques; directs application configuration activities
  • Assesses engagement needs of the team for unplanned, new and changing business priorities
  • Work with business stakeholders to assess current capabilities, understand high-level business requirements and apply technical background/understanding in the development of System Requirements documents
  • Work with the business to identify and define detailed product requirements
System Analyst
03/2012 - 12/2016
Dallas, TX
  • Effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)
  • Provide reporting and dashboarding to drive business insights
  • Pull data from multiple databases across different platforms such as Oracle, SQL Server, Teradata and Hadoop, using SQL queries, to analyze sales results and customer behavior including the following
  • Analyses the ability to change the application environment and assesses the impact of these changes on the existing environment: application, infrastructure and operations; agrees with developers and representatives of all IT teams involved, 3rd party providers, IT Risk, IT Infrastructure and IT Operations on the functional description prior to Proposal and Implementation
  • Gathers feedback and sign-off on the proposed solution from business and operations departments
  • Maintains the contact with developers and representatives of all IT teams involved, IT Risk, IT Infrastructure and IT Operations during implementation to ensure correct adaptation of the solution into the existing environment
  • Estimates, creates, updates and executes the system test plan
  • Provide high quality service & support to customers/co-workers while maintaining a professional standard for new and existing applications
  • Provides 3rd line support for production incidents
Junior Wm System Analyst
05/2008 - 09/2011
Los Angeles, CA
  • Adhere to existing processes/standards including the requirements methodology life cycle (RMLC), the system development life cycle (SDLC) and project management methodology (PDLC), business technology architecture and escalate issues as required
  • Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology; requirements/guidelines
  • Continuously enhance knowledge of business domains and their products/services
  • 5
  • Gathers, analyzes, and documents solution requirements. Facilitates user story creation and backlog grooming in an agile delivery environment
  • Utilizes LEAN techniques to develop business process designs and improve operations via process re-engineering efforts
  • Supports solution design utilizing user-centric design techniques


Virginia Tech University - Northern Virginia Center
2002 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Strong analytical skills and sound decision-making abilities Strong customer relations skills (with all levels of internal and external customers)
  • Task focused with excellent communication skills (written and oral) to report on progress/results. Technical writing skills essential
  • Excellent verbal and written communication and presentation skills and interpersonal skills
  • Demonstrated experience using strong communication skills to collaborate with business, client and technical resources
  • Good problem solving skills and IT development skills including Oracle DB, Oracle Developer, PL/SQL programming language, Java, SOAP, Restful web services
  • Experience on major litigation support projects, including proven capabilities and communication skills to successfully interact with clients and attorneys
  • Strong Business Analysis skills with proven results in a regulated environment

How to write System Analyst Resume

System Analyst role is responsible for analytical, technical, interpersonal, business, analysis, presentation, english, sql, software, database.
To write great resume for system analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For System Analyst Resume

The section contact information is important in your system analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your System Analyst Resume

The section work experience is an essential part of your system analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous system analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular system analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative System Analyst resume experience can include:

  • Personal skills needed: independent worker, thinks outside the box, presentable, excellent interpersonal skills
  • Excellent communicator as well as have strong technical skills
  • Demonstrates complex problem solving and critical thinking skills to identify, implement and/or monitor alternative solutions
  • Proven Communication skills , Tasks Followup and scheduling and tracking the progress of project
  • Experience in Patient Financial Services including system analysis experience with a solid understanding of data storage structures
  • Excellent problem solving skills and ability to work in collaborative and independent work situations and environments without supervision

Education on a System Analyst Resume

Make sure to make education a priority on your system analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your system analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in System Analyst Resume

When listing skills on your system analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical system analyst skills:

  • Strong verbal and written communication skills; strong analytical and problem solving skills
  • 7) Excellent analytical skills, problem solving skills and willing to work independently
  • Excellent oral and written communication skills, including presentation skills and technical documentation
  • Desired debugging skills with good interaction skills with IT Development Teams to analyses and identify break fix/development needs
  • Demonstrated solid critical thinking and problem solving skills
  • Possession of excellent Microsoft Excel skills, including creating and maintaining macro-enabled spreadsheet tools and manipulating data, including VBA

List of Typical Experience For a System Analyst Resume


Experience For IT System Analyst Resume

  • System Analyst application development experience using the following skills
  • Good process modelling skills (e.g. BPML, Visio, Aris)
  • Organized with strong multi-tasking and time management skills
  • Good Spoken German and written English language skills
  • Fluent in German and English with good communication skills to talk with international experts in their respective field
  • Good coordination skills to drive different IT teams and vendors to deliver work on time on budget
  • Excellent communication skills in both verbal and written English and Cantonese (fluency in Mandarin is an advantage)

Experience For Senior IT System Analyst Resume

  • Overall 4+ years of Experience in application development, prior experience in the role of system analyst
  • Previous experience with data analysis, balancing and reconciliation skills
  • Excellent PC skills utilizing Microsoft Office software (Excel, Word, Visio, PowerPoint, and Access)
  • Good English language skills, both written and oral
  • Mastering knowledge and skills of common software development methodologies
  • SQL skills (querying, analyzing and mapping data)
  • Related work experience supporting, installing, troubleshooting the below skill sets
  • Basic fault finding skills
  • Important to have prior experience in handling data migration for financial institutions

Experience For Lead System Analyst Resume

  • Effectively communicates design details to all stakeholders and varying levels of the organization
  • Experience with validation, training, change management, CAPA, and/or supplier audits
  • Proven ability to prioritize and manage multiple support request while working on time sensitive projects and upgrades
  • Knowledge and experience validating GxP systems based on GAMP 5 principles
  • End to end experience of the project lifecycle with experience of testing the developed solution to ensure it meets requirements and expectations
  • Proven experience in successfully leading requirement elicitation workshops

Experience For CMM Measurement System Analyst Resume

  • Strong Java and J2EE technical knowledge and experience
  • Good level of face to face customer service experience
  • Ensure all issues/tickets are effectively triaged and resolved within the SLA
  • Solid experience in C/C++, .NET C# development, on Linux / Microsoft platform
  • Proficient in Microsoft office, Microsoft Project, Visio Demonstrated ability to manage to deadlines, changing priorities
  • Demonstrate application experience with TrackWise/ 123 Compliance QMS, Salesforce. HP-ALM and/or ServiceNow

Experience For Servicenow System Analyst Resume

  • Demonstrate application experience with Master Control and/or TrackWise/ 123 Compliance QMS, Salesforce
  • Effectively facilitates meetings across IS teams
  • Analyze information and evaluate results to choose the best solution to effectively solve problems
  • Effectively assess objectives for the assigned project phases and recommend technical strategies and tactics to achieve business needs
  • Working knowledge in at least one of the following scripting languages: Perl (strong knowledge), Ruby, PHP, JavaScript, Python, or VBScript

Experience For ES&H System Analyst T Resume

  • Eliminating equipment failures by commissioning equipment prior to start-up
  • Testing, Ex. :If there is a new release that has 20 enhancements, help develop a solid test script
  • Understanding of project management, its practices, techniques, and tools (MS Project is a strong asset)
  • Programming and/or web application experience
  • Programing experience- advantage
  • Experience designing, building, maintaining, migrating, tuning, administering, supporting, and problem solving in complex server environments
  • Experience with leading teams and managing efforts, including estimating level of effort, developing project schedules, and managing high-quality deliverables
  • Experience in working independently and in a team leading technical/development teams, including mentoring junior team members
  • Experience in the programming, including scripting/coding, SQL and relational databases and application development

Experience For Midrange System Analyst Resume

  • Experience with Applications Engineering / Configuration Equipment / Facilities Engineering using automated systems
  • Experience preparing, documenting, and executing clear, concise and
  • Experience creating and editing workflows using Process Builder, Flows, and Workflow Rules
  • Experience building, implementing, and supporting Epic Reports in a large multi-facility hospital and clinic environment
  • Experience with quantitative analysis techniques, including statistical analysis, mathematical modeling, and optimization programming
  • Experience leading testing events involving numerous stakeholders

Experience For Netsuite System Analyst Resume

  • Experience with configuring, troubleshooting and maintaining Cisco switches, routers and firewalls
  • Systems Analysis or Consulting experience (consulting between the business and a technical team, serving as a liaison)
  • Experience developing and delivering Infor/Lawson process training. - Required
  • Experience researching and analyzing information to drive different decision making,for issue resolution, or program enhancement recommendations
  • Experience planning, deploying and reviewing changes for critical applications
  • Experience developing test plans, test scripts, and managing unit, system, regression and user acceptance testing
  • Experience maintaining a commercial data environment day to day operation, weekly status tracking and monthly SLA tracking
  • Experience with capacity planning, optimizing and scaling high traffic servers

Experience For Senior Professional System Analyst Resume

  • Strong problem solving, analytical and decision-making abilities as well as creative thinking
  • Experience with reporting, pulling and creating reports from a variety of data sources
  • Work collaboratively in a cross functional team setting and is skilled at leading and facilitating requirements meetings
  • Telecommunication industry experience in areas such as Billing, Order Fulfillment, Provisioning or Product Modeling
  • Experience in UNIX (Solaris & Redhat) system administration (including OS setup, imaging, deployment methods, services, patching, anti-virus management)
  • Working experience in data analysis and reporting

Experience For System Analyst / Developer Resume

  • Experienced in code review, reverse engineering, documenting business logic is an asset
  • Experienced integrating Netsuite with third party systems such as CPQ and marketing systems
  • Experience in using requirements engineering tools
  • Support Audit processes with provision of required evidences relating to application data archiving
  • Previous Experience with desktop and server operating systems and hardware, as well as networking and protocols
  • Adapt quickly in a constantly changing environment (changing priorities and deliverables)
  • Good understanding of IT and software concepts, software design development and modeling
  • Eight or more years of experience in defining system requirements, project scope, and performing cost/benefit analysis

List of Typical Skills For a System Analyst Resume


Skills For IT System Analyst Resume

  • Be able to collaborate effectively across functional and technical teams, demonstrating strong customer service skills
  • Excellent communication skills (interpersonal, oral and written), able to communicate effectively with technical and non-technical users
  • Strong team player and good interpersonal and communications skills
  • Great communication skills, above average organization skills
  • Strong interpersonal and organizational skills - capable of motivating and managing organizations or teams to deliver desired results
  • Demonstrated quality assurance testing and quality assurance test planning skills
  • Strong analytical, problem solving and quantitative analysis skills
  • Good algorithm, programming, and analytical skillset is desirable

Skills For Senior IT System Analyst Resume

  • Strong PL/SQL Skills- ability to debug, look at tables and pull data back, flow charting and write functional designs for our offshore team
  • Six years of Information Technology experience with proven record of increasing work responsibility, effective analysis and project
  • Strong analytical and problem solving skills and the ability to work accurately, with interruptions, to meet deadlines
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of managers, and subject matter experts
  • Excellent communication skills, both oral and written, and ability to work without supervision and meet strict and/or urgent dealines
  • Excellent documentation skills with a keen attention to detail
  • Properly and effectively manage priority problem calls
  • Demonstrate collaboration and communication skills
  • Demonstrates time management skills to achieve project objectives

Skills For Lead System Analyst Resume

  • Possession of excellent presentation and interfacing skills
  • Possession of excellent interfacing and presentation skills
  • Proven analytical, planning and organizational skills
  • Strong analytical skills and ability to work independently, and occasionally without supervision
  • System analyst experience with demonstrable analytical skills
  • Have good skills with databases (SQL and No-SQL databases)
  • Excellent analytical skills (problem and structured analysis)
  • Strong Shop Floor Functional/Technical Skills

Skills For CMM Measurement System Analyst Resume

  • Attention to details, problem-solver with strong analytical skill, good sense of urgency
  • Strong interpersonal skills with the ability to confidently engage with others
  • Experience with relational databases, including Oracle, SQL and ODBC - Superb troubleshooting skills
  • Creativity and strong analytical and problem-solving skills
  • Excellent project management, business analysis and organization skills required

Skills For Servicenow System Analyst Resume

  • Learn new technical skills quickly; ability to meet deadlines; strong service-orientation
  • Demonstrated ability to work effectively with a diverse population and address high profile and sensitive situations
  • Excellent data interpretation and communication skills
  • Strong documentation skills - ability to capture/articulate and accurately document key points, process flows and identify work issues, etc
  • Experience with Java Standard Edition ; Experience with Eclipse; Experience with Java application servers; Knowledge of Java Enterprise Edition
  • Good communication, written, and presentation skills with non-technical/business users
  • Working experience in banking environment, mandatory with experience in supporting consumer credit processing & wealth management systems
  • Working experience in banking environment, mandatory with experience in supporting crucial production Base24 & ATM application systems

Skills For ES&H System Analyst T Resume

  • Experience in developing / supporting Silverlake Electronic Banking System (EBS) and knowledge of the relevant operations are good advantages
  • Proven working experience in testing complex web-based applications
  • Displays high level of tact and problem solving skills when dealing with customers as well as internal and external contacts
  • Have experience in banking sector with a good understanding of different bank products and satelite applications
  • Five or more years of experience writing professional, technical documentation and reports and experience verbally presenting to technical and business clients
  • Demonstrated experience in programming utilizing .net, Java or other languages or development tools
  • Prior experience using project management tools such as JIRA, TFS, MS Project, CollabNet, and Visio

Skills For Midrange System Analyst Resume

  • Skill in delivering excellent Level-I technical support
  • Participate in the ACC/A8M prioritization of POM issues, answer any questions regarding ANG program s and argue for ANG priorities
  • Have strong system design and trouble-shooting skill
  • Solid experience in Application Development using CA2E (a.k.a. SYNON, a.k.a. Cool/2E) is a definite advantage
  • Excellent coding skill. Ability to quickly adapt new technologies
  • Analytical mind and strong problem-solving skill
  • Where necessary, use your software development/testing skills to assist OSS Delivery
  • Solid experience in scripting and automation
  • Prior experience implementing RunDeck considered an asset

Skills For Netsuite System Analyst Resume

  • Demonstrated experience documenting use cases, functional requirements and nonfunctional requirements
  • Multitask – effectively manage simultaneous work requests across organizations
  • Strong project management and able to prioritize and manage multiple portfolio
  • Proven experience in overseeing the design, development and implementation of software and hardware solutions, systems, or products
  • Experience working with Manager level and above to define problems and priority of work

Skills For Senior Professional System Analyst Resume

  • Experience with Infor/Lawson Testing and Validations of configurations and setups. – Required
  • Prior experience with Epic software required
  • Prior experience with development and QA
  • Experience of working in a pressurized environment, ability to prioritize work and meet specified deadlines whilst working independently or as part of a team
  • Communicate effectively with business users, management, and team members
  • Solid experience in HTML/CSS/JavaScript, J2EE
  • Microsoft Office Suite skills mandatory
  • Good interpersonal skill and able to work in a team and across team with people from diverse background
  • Strong working knowledge of Java language; Strong working knowledge of SQL; Working knowledge of Web Services (REST and SOAP)

Skills For System Analyst / Developer Resume

  • AS/400 (IBM i) experience and Synon programming experience
  • Experience with software implementation within a validated systems environment, including 21CFR Part 11, ISO 17025, GxP, etc.
  • Knowledge of business modeling skills
  • Effectively manage new IT projects from start to finish
  • Summarize complex findings clearly and concisely, ability to communicate effectively to all levels of management

List of Typical Responsibilities For a System Analyst Resume


Responsibilities For IT System Analyst Resume

  • Strong knowledge of object oriented programming skills needed
  • Fluent in English and German with strong communication skills
  • MS Office: Strong skills required in Excel and Access
  • Good understanding of quality control and validation documentation business processes as well as GxP-regulations
  • A genuine interest to understand the financial systems and its players Key Skills Advantageous
  • Strong Computational Chemistry process knowledge and a demonstrated capability to apply IT solutions to address complex business issues
  • Follow direction, collaborate effectively with peers to provide results, and relay status to management and peers in a timely manner
  • Listen to symptom descriptions to analyze problems and to resolve effectively
  • Determine client needs and effectively communicates back to technical experts

Responsibilities For Senior IT System Analyst Resume

  • Solid Oracle HR experience of implementation and support for, Oracle Core HR, Leave and Talent Management Modules
  • Experience in business process improvement or business analysis experience required
  • Schedule outages for facilities open projects and works closely with ConocoPhillips Internal Communication Team to communicate effectively with our employees
  • Working experience with GxP life cycle methodology
  • Experience providing IT support for commercial manufacturing or business systems, such as manufacturing execution systems or ERP systems
  • Experience with relational databases and a working knowledge of SQL and report writing tools
  • Solid understanding of travel booking lifecycle with a passion to drive mid-office automation
  • Experience working on data warehouse or reporting/analytic projects
  • End user support experience including application installs, hardware and software upgrades, system troubleshooting, etc

Responsibilities For Lead System Analyst Resume

  • Very good English (writing and speaking)
  • Experience leading end-to-end test script design teams in a healthcare IT setting
  • Experience preparing and delivering progress reports to senior leadership forums
  • Working experience, ideally in a similar or related role within a Banking environment
  • Experience gathering and documenting requirements from Client / Business
  • Experience working in a continuous integration environment, unit testing framework (i.e. JUnit) as well as related tools

Responsibilities For CMM Measurement System Analyst Resume

  • Experience with DevOps and Amazon Web Services (AWS), with exposure to bash scripting (bash), Groovy scripting, and Jenkins pipelines
  • Experience working on data mapping/ETL on Teradata FSLDM in the financial industry
  • Maintain organization and order while retaining sufficient flexibility to respond quickly to shifting priorities and external demands
  • Experience with configuring and troubleshooting Cisco wireless controllers, Access Points and Cisco Prime
  • Experience with test script writing and testing coordination
  • Strong understanding of relational data modeling
  • Advanced SQL experience (including: Queries/Data Selection, Joins, Complex Queries, Data Definition, Data Modification, Programming Techniques etc.)

Responsibilities For Servicenow System Analyst Resume

  • Process Mapping experience using Visio (or similar tool)
  • Experience troubleshooting and resolving incidents
  • Experience leading or participating in projects for IT initiatives
  • Experience with creating High-Availability clusters and configuring load balancers
  • Knowledge and experience with Supplier Quality, Supplier Chain, Purchasing, Engineering Systems and processes (MGO, GPS, GQTS, GPDS and E2)
  • Experience with tool based modelling such as Enterprise Architect or equivalent
  • Experience working with a tier 1 full scale warehouse management system
  • Previous systems testing experience
  • Strong object-oriented programming concept

Responsibilities For ES&H System Analyst T Resume

  • Knowledgeable and with practical experience in applying Design Pattern
  • Experience configuring a Oracle Agile PLM System Version 9.3.1 or above and other major IT systems
  • Or more experience in SQL – PL/SQL scripting and Citrix Xenapp and App-V environment
  • Experience working with ThermoFisher Smart-Vue, Siemens APOGEE (BMS), BlueMountain (CMMS), or Rees Scientific Centron
  • Demonstrates ability to influence customer decision making
  • Technically competent in HP Non Stop platform and excellent in TAL & COBOL programing language
  • Good knowledge of: C, Java, UNIX scripting

Responsibilities For Midrange System Analyst Resume

  • Experience working with MS Office, Clarity, MS Visio, HP Quality Center, and VersionOne
  • Experience working within a defined development life cycle (Agile, Waterfall, etc.)
  • Experience supporting enterprise applications
  • Good technical knowledge in core technologies and platforms such as Java, Citrix, Windows, Linux, Scripting, Java, XML, HTML, Oracle SQL & PL/SQL
  • Experience in business requirements and/or data analysis supporting the Health Insurance industry
  • Experience in industry standard querying tool

Responsibilities For Netsuite System Analyst Resume

  • Experience working on Agile projects
  • Participate in prototyping potential solutions to provide the business unit a preliminary evaluation and/or user interface experience
  • Strong ability to communicate in written form; technical background, ability to interpret, summarize and communicate engineering issues and test results
  • Total 3 – 5 years relevant working experience
  • Experience with Java programming
  • This is an entry level position, we are looking at candidates with less than 4 years of experience
  • Strong Understanding of Shop Floor Frameworks

Responsibilities For Senior Professional System Analyst Resume

  • Good programming capability (e.g. in c#, VB .NET environment)
  • Experience in airline industry, preferably with accounting systems
  • Experience in managing Symantec Netbackup backup software suite or equivalent backup solution
  • Working with ServiceNow as an implementation consultant, solution architect, or system administrator with multi-service provider experience
  • Strong self-motivation with the ability to work in a fast-paced, forward-moving environment

Responsibilities For System Analyst / Developer Resume

  • Validate interface, trouble shoot issues, Claim Balancing¸ File Maintenance
  • Experience in writing detailed design document
  • Experience with SQL and developing tools – an advantage
  • Effective utilization of applications and tools to solve challenging technical problems
  • Experience in using ServiceNow and JIRA
  • Experience with testing and the creation of test scenarios, test data
  • Experience in on premise and Cloud computing
  • Experience in working with C, C++, and/or C#, preferably in conjunction with MS SQL Server
  • Experience maintaining test scripts

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