Supv, Operations Resume Sample

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Mabelle Lemke
599 Jamison Stravenue,  Detroit, MI
+1 (555) 990 1552

Work Experience

Supv Operations Specialist
11/2016 - PRESENT
Houston, TX
  • Accountable to provide/facilitate hands on training, prepares disciplinary notice as required
  • Accountable for all ISO policies and procedures for areas assigned makes recommendations for change
  • Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements
  • Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA’s while minimizing labor costs
  • Ensures labor is balanced across departments as required to meet each day’s business needs, minimize overtime and reduce labor costs
  • Demonstrates Brightpoint’s values: Accomplishment, Integrity, Quality, Learning, Respect, and Community involvement
  • Recommends layout changes to improve velocity, performance and reduces labor costs
  • Complies with all OSHA , federal, and state policies that optimizes safety within the facility
  • Responsible for housekeeping standards as assigned
Supv, Operations
09/2013 - 08/2016
Dallas, TX
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or Brightpoint management based on our fluid business needs
  • Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes
  • Responsible for tracking daily transaction counts, completing daily and monthly reports, and allocating resources to achieve maximum efficiencies
  • Collaborate with Manager Production Operations to mitigate risks associated with transactions
  • Maintain a collaborative, engaged, and safe work environment
  • Ownership of all assigned supply chain functions assigned, and provides day to day supervision of these areas
  • Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Annual Employee Performance Appraisal processes meeting the HR timeline as published
  • Responsible for consistent enforcement of Ingram Micro policies as prescribed in the Ingram Micro Employee Policy Manual
Supv Operations
11/2010 - 05/2013
Phoenix, AZ
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or Ingram Micro management based on our fluid business needs
  • Manages and leads the shipping team, including performance reviews, staff training & development, and counseling
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
  • Clearly communicate the company’s vision and values through the demonstration of effective leadership behaviors and communications skills
  • Achieve business results through effective communication and leadership behaviors; set clear expectations by ensuring employees meet all company, departmental policies/procedures and Federal/State law provisions, share business results and communicate business plan objectives. Encourage and practice teamwork with employees and all stakeholders
  • Coach and develop employees by providing a clear vision of Company goals and setting clear performance expectations. Manage daily work activities to reduce costs, improve productivity and maximize overall operational efficiencies with very little guidance. Actively identify and implement best practices


Grand Valley State University
2005 - 2010
Bachelor's Degree in Supply Chain Management

Professional Skills

  • Strong computer skills including ability to use various applications
  • Proven leadership skills with the ability to develop subordinates
  • Good interpersonal skills, including effective oral and written communication and strong attention to detail
  • Coaching your team members to develop their skills within the organization
  • Demonstrated experience in collaborating with and influencing diverse internal groups
  • Supervisory experience with demonstrated ability to build group commitment to company goals and objectives
  • Communicate effectively with other areas of company and work effectively with cross-functional teams

How to write Supv, Operations Resume

Supv, Operations role is responsible for leadership, telephony, training, procurement, purchasing, shipping, telecommunications, payroll, reporting, manufacturing.
To write great resume for supv, operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supv, Operations Resume

The section contact information is important in your supv, operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supv, Operations Resume

The section work experience is an essential part of your supv, operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supv, operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supv, operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Supv, Operations resume experience can include:

  • Take ownership and responsibility for improving organizational metrics; meet and exceed customer expectations by providing timely feedback (utilizing a variety of communication channels including but not limited to: customer survey results, continuous improvement feedback process, personal observations, etc)
  • Take personal responsibility for continuously developing job skills as well as technical knowledge and proficiency. Seek opportunities to enhance job skills, work experience and business understanding. (i.e. Participation on Company Initiatives/Projects)
  • Knowledge and experience working in an ISO accredited organization
  • Demonstrated ability to manage to expense and capital budgets, including overtime and materials/supplies
  • Experience or training in how to read and interpret outside subscriber plant facility records, maps and symbols
  • Specific functional experience working with on-line service order systems

Education on a Supv, Operations Resume

Make sure to make education a priority on your supv, operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supv, operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supv, Operations Resume

When listing skills on your supv, operations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical supv, operations skills:

  • Interpersonal & conflict resolution skills, including effective oral and written communication and strong attention to detail
  • Good computer skills and the ability to use computer programs such as Windows, Maximo, OMS, Peoplelink, Outlook, Oracle, MSWord, and Excel
  • Mechanical skills and experience with natural gas compressor and transmission
  • Maintain confidentialities, demonstrate professional conduct, and good business and supervisory ethics
  • Upervisory experience in 3PL/ distribution (receiving and/or shipping)
  • Demonstrates an advanced working knowledge of Environmental, Hazardous waste and Chemical handling procedures

List of Typical Experience For a Supv, Operations Resume


Experience For Supv Region Operations Resume

  • Leadership and/or warehouse management experience
  • Works with all levels of management and senior leadership across functions to influence decisions
  • Prepare and distribute monthly delinquency, management, and executive reports
  • Manage assigned group of collectors to successfully meet assigned daily, weekly and monthly collection goals
  • Recommend, review and amend treatment plans and dialer strategies with Collection Manager/Team Lead to continuously increase and maximize portfolio performance
  • Take escalated/supervisor calls from collection representatives with the objective of diffusing consumer complaints and fully resolving the account, without the need for further action
  • Coordinate proper completion of service orders by their due date; handle customer complaints and repairs and service outage and major cable damage notifications
  • Oversee the construction, maintenance and repair of cable TV facilities as needed

Experience For Supv Operations Resume

  • Ensure all work performed in the Supervisor’s area of responsibility is in strict accordance with Company policies and procedures (WIMS, PSM, Project Life Cycle, Integrity Management Plans, and other processes)
  • 7Participate with management in the recruitment and selection of center operation staff and in conducting
  • Communicate outage plans within the Supervisor’s area of responsibility and with Pipeline Control to minimize impacts to customers and profitability
  • Leads and supervises a team of 15-20 union represented employees (Broadband Technicians) in support of POTS, I&R and Broadband field operations
  • Develop and communicate comprehensive facilities strategies to support all site operations including complete interior and exterior building elements and campus operations
  • Ensure continuous delivery of programs and systems to sustain a workplace that supports both associates and corporate initiatives
  • Lead as the centralized manager for entire campus operation and the maintenance of same including but not limited to full budgetary responsibility for items with depreciative value asset, life cycle analysis and maintenance programs including PROACTIVE preventive and predictive maintenance

Experience For Supv Operations Specialist Resume

  • Collaborate with peers and executives as a true business partner in the identification and resolution of challenges
  • Identify potential areas for inventory discrepancies and present recommended solutions
  • Determine root cause of quality issues and communicate these to the management team
  • Recommend actions for improvement
  • Act as a contact for any on-site vendor inventory audits
  • Create and manage SOP documentation
  • Coordinate warehouse activities to ensure all goals and objectives are met by scheduling and assigning personnel; establishing priorities; and monitoring progress and resultsagainst production deadlines and service level agreements

Experience For Supv Operations Work Control Center Resume

  • Maintain quality service by establishing and applying organization standards
  • Maintain inventory backlog within customer and internal service level agreements
  • Identify and resolve employee performance exceptions and take immediate corrective action by analyzing data and facts; investigating issues; identifying solutions; recommending action
  • Coach, counsel, and discipline employees and enforce systems, policies, and procedures
  • Ensure team compliance of all established and controlled process work instructions and policies
  • Ensure safety of employees and compliance with all applicable health and safety regulations
  • Perform monthly safety audits and correct any issues identified
  • Evaluate processes, recommend and implement continuous improvement ideas

Experience For Supv, Credit Policy & Operations Resume

  • Achieve cost, inventory and warehouse objectives
  • Complete daily Quality, 5S and Safety audits and Inventory Cycle Counts
  • Ensure new business requirements are properly launched
  • Address internal and external customer issues
  • Conduct employee performance evaluations
  • Spend 100% of work day on the warehouse floor
  • Conduct periodic team communication meetings
  • Perform pickups with drivers
  • PC literate with Microsoft Office applications

Experience For Supv Iii IT Operations Resume

  • Attention to detail, well organized, accurate
  • Work in a team driven customer service environment
  • Project Leaders participate in the creation of accurate and realistic schedules and budgets
  • Act as the point of contact for the customer and PSC
  • Project Leaders are responsible for all aspects of a project from quote and bid to demobilization of personnel and equipment, ensuring safe and efficient project completion
  • Implementation and use of safety program
  • Reviews and prioritizes production schedules based on product introduction, efficiency, materials supply and personnel resources; assigns associates to maximize production objectives, maintain quality and attain output requirements
  • Develops schedules and personnel requirements for assigned areas; maintains a variety of reports, records and production documentation to reflect schedules, performance, methods, and other manufacturing aspects

Experience For Supv General Operations Resume

  • Coordinates safety activities and insures compliance with occupational safety laws
  • Ensure that production targets are met on a daily, weekly, monthly, and annual basis
  • Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operation of facility in adherence with corporate policies and directives
  • Recommends capital projects to management
  • Helps identify opportunities to reduce cost and improve productivity and implement programs to capitalize on such opportunities
  • Maintain balanced employee relationships and encourage a high level of employee contribution toward continuous improvement
  • Ensure that the facility is staffed with employees who thoroughly understand their function, how it relates to the rest of the operation and who are committed to meeting expectations

Experience For Airfield Operations Supv Resume

  • Co-ordinate the delivery of sodium sulphate and potash feedstocks
  • Maintain a safe & healthy work environment
  • Participate directly in the Occupational Health
  • Ensure compliance with OH&SA and Mines Act regulations
  • Schedule all production personnel shifts and holiday coverage
  • Support and participate actively in all site Environmental, Health & Safety and "Hearts & Minds initiatives”

Experience For Cms Supv Operations Resume

  • Act as lead supervisor in ensuring the day-to-day activities of center operations are compliant with Standard Operating Procedures (SOPs) and applicable federal and local regulations as well as HR policies. Advise management of ER issues or escalated donor issues
  • Develop donor flow knowledge and assist with identifying problem areas and implement corrective action as needed with Management oversight. Ensure excellent customer service by all staff
  • Implementing and managing HydroChemPSC's safety guidelines and regulations for every task, every time
  • Provides support and coaching of associates as they advance in Path To Success. Ensures frequent communication with team by conducting daily huddles
  • Provides support and coaching of associates as they advance in Path To Success
  • Leads a team of associates within a department or process area of the Operations Center
  • Administers daily work functions to ensure the achievement of daily business goals

Experience For Salesfloor Supv Operations Resume

  • Work to ensure customer satisfaction in on-time delivery and quality
  • Implement and drive department goals in support of annual key results
  • Liaise and collaborate with other key stakeholder as well as ensure activities meet with and integrate with organizational requirements and company policies including but not limited to: Code of Conduct, Export Compliance, QA management / procedures and HS&E
  • Monitor, drive and lead the teams and daily activities as relates to managing a Warehouse
  • Initiates personnel actions for approval by management

List of Typical Skills For a Supv, Operations Resume


Skills For Supv Region Operations Resume

  • Experience and working knowledge of emerging and advanced communications technology
  • Experience in Leadership Role supporting Verizon or related industry
  • Experience with implementing new business
  • Experience in customer facing roles
  • Confers with technical group and staff to assure that good manufacturing practices and product quality standards are achieved
  • Quality Six Sigma or Lead experience desired
  • Verbal and written communication that’s personable and effective
  • Capable of prioritization, and can maintain all levels of customer and team member support, always
  • Demonstrated ability to motivate, lead and coach employees in a large group in the promotion and the sale of CenturyLink products and services

Skills For Supv Operations Resume

  • Combined cycle plant operations experience
  • Warehouse Operations Experience
  • Supervisory experience
  • Experience in direct management of large scale and complex facilities projects
  • Implementing and managing PSC's safety guidelines and regulations for every task, every time
  • Working technical knowledge of project work

Skills For Supv Operations Specialist Resume

  • Maintain warehouse staff by recruiting, selecting, orienting, and training employees asrequired to maintain warehouse goals
  • Analyze and develop process improvements, including planning, scheduling, execution, and development of necessary documentation
  • Supervise shipping and receiving teams and ensure all KPI’s are being met
  • 4Partner with center management in collecting and analyzing data to support continuous improvement and meet
  • Analyze drawings, operational situations and formulate complex work plans utilizing existing company processes and procedures

Skills For Supv Operations Work Control Center Resume

  • Knowledge of building systems and infrastructure procurement and contracting
  • Contribute to the evolving and growing environment at the Mirabel Paint Shop
  • Contribute to the evolving and growing environment at the Cseries Final Line
  • Supports on-site team members, provides training, maintains all team members’ payroll time and paid time-off reporting documents
  • Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures including recommendations for resolution

Skills For Supv, Credit Policy & Operations Resume

  • Coordinates production, warehousing, and shipping in accordance with policies, principles, and procedures established by company
  • Responsible for managing the facility drawings (including redlines)
  • Deal with changing expectations and scope of work
  • Noted for being a proactive, innovative and visionary as a program manager
  • Develop global production planning strategies
  • Manage and improve customer perception and the Company Brand Health Index by discussing barriers, issues, feedback and compliments with customers
  • Participate in industry forums and with peers to bring best of class processes to the organization
  • Manage the cycle counting program
  • Provide training to team on inventory management processes

Skills For Supv Iii IT Operations Resume

  • Coordinate physical inventories and development of follow-up reporting
  • Analyze inventory management systems and procedures; recommend changes, and coordinating changes to improve integrity and control
  • Maintain 5S housekeeping standards
  • Complete daily timekeeping approvals
  • Maintain consumable supplies, spare parts and kitting inventory storage

Skills For Supv General Operations Resume

  • Supervise Ingram Micro drivers and ensure all DOT and customer requirements are being met
  • Informs assigned associates of production and/or material problems and coordinates with support groups to resolve operational problems affecting schedules
  • Submits weekly and monthly reporting documents
  • 5 - Administrative Support Workers (EEO-1-United States of America)
  • Plan and schedule resources of time, people, and materials
  • Leadership ability to motivate and influence
  • Identify program/contract requirements and oversee the development of appropriate work processes to meet program/contract needs

Skills For Airfield Operations Supv Resume

  • Monitor assigned operations and integrate all elements of the organization to ensure schedules are maintained within cost and performance standards
  • Ensure accuracy and completion of team assignments and tasks
  • Serve as point of contact for multiple sites on program/contract operations and personnel activities, as well as various corporate level compliance issues
  • Monitor the mobilization and transition of personnel in fulfillment of contract requirements. Oversee teams of U.S. and international personnel performing work as assigned
  • Manage contract compliance with operational team requirements

Skills For Cms Supv Operations Resume

  • Provide supervision, guidance and control for the efficient utilization of personnel assignments and their performance, morale and for the overall welfare of all contract personnel
  • Act as a point-of-contact for operations in the absence of the Operations Manager for matters relating to the contract as representative between personnel, Program Management, and DynCorp corporate offices
  • Ensure compliance with all US and local government reporting requirements. Compiles, verifies and records and documents to proper authorities and Dyncorp corporate offices
  • Ensure compliance with company policies and procedures and other practices set forth by senior management
  • Create and enhance procedures that are critical to the department’s success
  • Maintain confidentiality of personal information provided
  • Demonstrated presentation skills that include the ability to effectively respond to customer’s needs through the promotion and sale of equipment and services
  • Manual dexterity to use keyboard to input information
  • Travel 25% (if required)

Skills For Salesfloor Supv Operations Resume

  • Identify, research, and make proficient recommendations for improvements in equipment and/or processes
  • Leadership role, global cross functional environment, Warehouse Management, Logistics, Supply Chain
  • Proficient in Microsoft Office Suite (Word PowerPoint Excel Project)
  • Read schematics flow diagrams and technical drawings
  • Takes accountability for personal excellence and professional acumen
  • Versed and able to report in terms of metrics / KPIs / best practices
  • Knowledge of sustainability initiatives

List of Typical Responsibilities For a Supv, Operations Resume


Responsibilities For Supv Region Operations Resume

  • Work confidentially and closely with the trust and confidence of the managers
  • Supervisors participate in the creation of accurate and realistic schedules and budgets
  • Act as the point of contact for the customer and HydroChemPSC
  • Supervisors are responsible for all aspects of a project from quote and bid to demobilization of personnel and equipment, ensuring safe and efficient project completion
  • Reports directly to the Account/Operations Manager
  • Plan, coordinate and manage the team activities

Responsibilities For Supv Operations Resume

  • Define production plan to meet business request
  • Coordinate proper completion of service orders by their due date, handle customer complaints and repairs and service outage and major cable damage notifications
  • Handle competing priorities
  • LEED certification desirable

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