Operations Leader Resume Sample

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Lance Blick
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Work Experience


Operations Leader
01/2017 - PRESENT
New York, NY
  • Perform monthly review, analysis and executive summary of BMC headcount and operating results with follow-up on any unusual items
  • View those whom one serves or works with regularly as internal customers or partners. Demonstrate responsiveness and promptness in serving internal customer needs, attuning one self to their unique business needs
  • Focus on work that adds value. Routinely explore alternative solutions and process improvements, providing recommendations and implementation
  • The Data Operations Leader has overall accountability for the execution of the Data Operations strategy and the Data Operations’ Technology set-up for the clinical projects
  • The Sr. Data Operations Leader has overall accountability for the execution of the Data Operations strategy and the Data Operations’ Technology set-up for the clinical projects
  • Provides overall leadership / management for programming, data integration, data processing and statistical services on a project / program
  • Support DOM, ARL and DRL directly on risk and compliance issues
Senior Operations Leader
02/2012 - 11/2016
Chicago, IL
  • Serve as liaison with the disaster recovery group; execute plan when required
  • Liaison with FCI and the Fraud department to minimize losses
  • Responsible for overseeing branch physical security
  • Develop key stakeholder relationships
  • Passion for developing a high performing org./cost reduction
  • Distinctive ability to execute
  • Work closely with the Product Managers and other COE’s to develop cost and timing estimates to implement and support new product launches
  • Assessment of Global Operations COE needs and requirements
  • Interface with other COE’s including IT, Finance, Legal, Marketing to ensure all aspects of the product development and implementation are comprehended from a Global Operations perspective
Field Operations Leader
09/2005 - 10/2011
Houston, TX
  • Research and recommend Equifax delivery options
  • Partner with product / service specialists to understand current solutions and scalability / capability
  • Work with Global Operations COEs and Development teams to communicate and confirm the solution architecture and vision
  • Frequent decision making where employee has full authority to make decisions within his/her area of responsibility based upon a collaborative review/analysis of the situation/issue
  • Facilitate Innovation Hours with Global Operations – Partner with Stakeholders such as NPI, Technology, Product etc
  • Lead efforts to explore and / or implement additional COE’s to help facilitate needed cultural change (e.g. Innovation COE)
  • Technical -Effective mechanical skills (see qualifications) supported by detailed knowledge of the end to end manufacturing processes relevant to their operation and endorsed Good Manufacturing Practice. Knowledge of
  • Work closely and support service sales, commercial operations and service delivery team within risk mitigation and capturing opportunities
  • Managing to assigned revenues and margins while aggressively working with the Sales team to achieve revenue goals

Education


University of Idaho - Boise Center
2000 - 2005
Bachelor's Degree in Engineering

Professional Skills


  • Strong organizationalskills and process adherence skills
  • Demonstrate strong skills in finance and accounting, specifically around managing complex, large-scale budgets
  • Superior communication skills including concise and clear written, verbal and presentation skills
  • Strong decision making and influencing skills with internal and external stakeholders
  • Excellent analyticaland problem-solving skills
  • Strong influencing skills are required to work with other departments or other area leaders
  • Strong communications, interpersonal and influencing skills

How to write Operations Leader Resume

Operations Leader role is responsible for leadership, interpersonal, training, analytical, influencing, drive, development, manufacturing, customer, coaching.
To write great resume for operations leader job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Leader Resume

The section contact information is important in your operations leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Leader Resume

The section work experience is an essential part of your operations leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations leader position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Operations Leader resume experience can include:

  • Strong coaching and communication skills with ability to deliver on commitments
  • Excellent people leading skills
  • Strong planning, problem analysis and resolution, and organizational skills
  • Excellent communication skills in English – fluent speaking German, Italian and Spanish would also be beneficial
  • Excellent computer skills, including Google Drive, Illuminate, Microsoft Excel
  • Proven leadership, supervisory, and problem-solving skills

Education on an Operations Leader Resume

Make sure to make education a priority on your operations leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Leader Resume

When listing skills on your operations leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical operations leader skills:

  • Understanding the Business– Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general, Sales Management
  • Getting Organized– Is well organized and resourceful; effective and efficient at marshalling multiple resources to get things done; foresees and plans around obstacles
  • Technical Expertise – Converts data into information that can drive decision making; Asks effective questions to assess the details of a problem; demonstrates how an approach or proposal creates value
  • Strong communication skills, both verbally and in writing and excellent planning and organisational skills with a strong attention to detail
  • Excellent communication skills to effectively communicate across all levels of the organization
  • Sound Project Management Skills, proven experience successfully leading initiatives (Critical Path Schedule, Risk Management tools, etc)

List of Typical Experience For an Operations Leader Resume

1

Experience For Senior Operations Leader Resume

  • Excellent written and verbal communication skills; demonstrated ability to motivate team members to deliver results
  • Excellent Communication Skills (Written & Oral) –ability to assist managers in writing logical, well thought out disciplinary memos and performance plans
  • Good mechanical skills necessary
  • Proven ability to effectively engage executive management in crucial (& difficult) conversations
  • Effectively manage time, multiple priorities, and resources
2

Experience For Business Operations Leader Resume

  • Operations experience in a chemical manufacturing plant including leadership/management experience
  • Extensive experience in managing large teams under IB/OB collections operations required; exposure in retail collections strongly desired
  • Demonstrated experience of driving performance through a balanced scorecard of KPIs
  • Accustomed to a fast paced environment and confidence in your analytical and problem solving skills
  • Broad experience and proven ability to deliver
3

Experience For Field Operations Leader Resume

  • A strong focus on customer experience and excellence
  • Operations experience in a petro-chemical plants including leadership/management experience
  • Communicate, counsel, direct and work effectively with others
  • Experience management experience in a high volume sales environment or related field
  • Exceptional project management skills and history of delivering results
  • Clear communication skills, proactive leadership and the ability to perform in situations of change and ambiguity
4

Experience For Regional Operations Leader Resume

  • Manage client/portfolio allocation in team to ensure that resources are utilised effectively, and clients are receiving the right level of service
  • Work closely with the Digital Customer Experience team to surface and prioritize customer self-service opportunities
  • Extensive experience in managing/supervising others in a complex and fast paced environment with demonstrated results, preferably manufacturing based
  • Effectively supports the mill vision in the development and implementation of improvement initiatives
  • Polished presentation, business acumen and facilitation skills
  • Effectively communicate at all levels within our business and our customers business
  • Holds a relevant technical qualification to the role or can demonstrate a proven track record of performance from any previous employers
  • Demonstrated experience in Operations
5

Experience For Service Operations Leader Resume

  • Demonstrate effective written and verbal communication
  • Prior capital or expense project experience is required
  • Able to manage effectively under pressure and meet tight deadlines
  • Previous functional leadership experience with good reputation is advantageous
  • Manage participation of the collections department in local site-wide efforts in support of engagement, skills development & performance enhancement activities
  • Ensuring Most Effective Technology (MET) and specific Operating Discipline requirements are in place
6

Experience For Innovation & External Operations Leader Resume

  • Leading team effectiveness through selection, training and development of employees
  • Building good professional relationships with market leaders and external constituencies (CI, EI, RI and Market sales)
  • Supporting cost effective production that creates value for our customers
  • Planning Guide Line and/or Value Stream Design experience
  • Solid background in coaching, motivating and developing high performing individuals and teams
  • Proven track record of creating high performance teams through hiring and upgrading talent and managing poor performance proactively
  • Solid understanding of networking concepts: routing protocols, network segmentation and firewall device management
7

Experience For Rjil Operations Leader Resume

  • Demonstrate systems thinking by connecting dots and moving beyond the obvious in order to drive growth
  • Demonstrated proficiency in coaching/training/developing facility leadership and operations
  • Experience performing cost/benefit analysis, analyzing risk/reward trade-offs and making decisions
  • Strong understanding of manufacturing processes and working knowledge in all business activities
  • Experience in an industrial/manufacturing setting directly supervising others
8

Experience For Global Operations Leader Resume

  • Experience in dealing with complex machines preferably Sales oriented in the field of X-ray Testing system or other Non Destructive Testing modality
  • Experience with management of high volume, manufacturing operations; i.e. plastics, food processing, packaging, consumer products, etc
  • Experience of successfully developing, leading and executing successful operations
  • Excellent team player, supporting a culture of individuality, fun, and the sharing and embedding of best practice
  • 6) Proactively manage the workforce with cross-training and support to manage employee gaps, leveraging strengths and employee skill sets
  • Build and maintain a network with central engineering as well as engineers from other research locations globally to exchange good practices and benchmarking
  • Performance management, personal development programmes, coaching, training and validation programmes
  • The ability to organize, prioritize and own multiple tasks while meeting and/or beating deadlines
9

Experience For IT Operations Leader Resume

  • Proven track record in forecasting and planning in a customer driven environment
  • Strong understanding of global, cross-cutting themes / processes
  • Experienced at implementing positive change across multiple functional groups, and implementing innovative solutions as appropriate
  • Engineering experience in a manufacturing and/or design capacity required
  • Manufacturing and Engineering Experience
10

Experience For Privacy Operations Leader Resume

  • Experience in Manufacturing and Engineering
  • Accounting/Finance Experience, preferably in a manufacturing industry
  • Experience building & managing a team to drive complex results
  • Proven leadership in developing and implementing new, innovative operational ideas
  • Good understanding of Lean manufacturing principles
  • Proven track record of achieving results by engaging others
  • Upervisory experience leading and developing people
  • Has executive development and coaching experience/training

List of Typical Skills For an Operations Leader Resume

1

Skills For Senior Operations Leader Resume

  • Excellent written and verbal communication skills & Strong organization skills
  • Good analytical skills, demonstrated by both quantitative and qualitative data analysis and decision making for basic problem solving
  • Excellent analytical, problem solving, and data-manipulation skills
  • Strong organizational and planning skills
  • Demonstrated ability to effectively apply MS Excel and other analysis tools to real-world problem-solving
  • Possesses strong change management skills
  • Strong technical, interpersonal, and problem solving skills are required to be successful in this job
  • Lead a diverse and represented hourly workforce. Excellent written and verbal communication skills
2

Skills For Business Operations Leader Resume

  • Proven facilitation, situation and influential leadership skills
  • Strong interpersonal and leadership skills; ability to leverage the talents of diverse teams
  • Effective communication skills - both interpersonal and written
  • Good communication skills are necessary for conversations, presentations, cross-site group meetings, and emails
  • Excellent communication& interpersonal skills
  • Excellent PC skills inMicrosoft Excel & Windows Suite
3

Skills For Field Operations Leader Resume

  • Excellent communication skills, able to act as Cummins point of contact with one of our key suppliers
  • Exceptional verbal and written communication skills, including effective executive level engagement
  • Able to demonstrate leadership skills and produce results through others, while maintaining a high level of morale and teamwork
  • Strong leadership experience with evidence of driving team performance through coaching and development techniques and situational leadership
  • Good analytical skills and ability to drive projects and work activities to deliver outcomes
  • Excellent customer service skills, including problem resolution
  • Excellent communication skills for both verbal & email communication at all levels
  • Good presentation & facilitation skills
4

Skills For Regional Operations Leader Resume

  • Excellent relationship management skills with an ability to influence at all levels
  • Strong planning, technical troubleshooting, and organizational skills
  • Technical acumen, with strong problem solving skills and mechanical aptitude
  • Strong leadership skills with the ability to motivate and rally a team around a shared goal
  • Removing roadblocks and advancing effectively
  • Using project management skills, ensures process and system changes occur, training is implemented and follow-up evaluations are completed
  • Reporting/dashboard experience (or strong interest)
  • Coaching / development skills
5

Skills For Service Operations Leader Resume

  • Strong comprehensive technical knowledge of procurement/sourcing; experience in outsourcing critical services from within the company to third-part providers
  • Drive scheduling and completion of the training plan (technical and soft skills) for the FSS’s in the Region
  • Apply leadership skills and Lean Manufacturing principles to guide and train subordinates in Lean Manufacturing based continuous improvement
  • Ensures that skills and knowledge are in place for optimal operation of the area manufacturing unit
  • Demonstrated experience in organizational design and development (inclusive of succession and headcount planning and management)
6

Skills For Innovation & External Operations Leader Resume

  • Prior experience working with executive leaders
  • Lead team and communicate effectively with others even in a demanding environment
  • Computer skills required (Costpoint, Excel, Access, Word, Outlook, Scanning Document, etc.)
  • Significant relevant experience, including supervisory experience, required
  • Written communication skills to document and communicate clearly in writing
7

Skills For Rjil Operations Leader Resume

  • Experienced in effective resource planning
  • Motivate and drive productivity among the work force using sound human relation skills
  • Knows how to access planned maintenance system and effectively use ,
  • Previous experience in the Power or related Industry with some leadership experience
  • Work effectively across organizations
8

Skills For Global Operations Leader Resume

  • Demonstrated knowledge of and experience in the delivery of complex compliance and governance programs, audits and investigations
  • Effectively lead a diverse and represented hourly workforce
  • Effectively communicates progress, plans, and surfaces issues with mill leadership
  • Demonstrated experience with budgeting, forecasting and P&L statements
  • Manufacturing leadership experience or equivalent applicable experience
  • Leadership skills to develop relationships with internal and external customers
  • Desire and talent to learn People Management Skills, and apply these to promote people development
9

Skills For IT Operations Leader Resume

  • Have strong ability to make good decisions
  • Working experience with operational and supervisory experience in related industry
  • Leadership, collaboration, and influencing skills
  • Team player with Coaching and motivation skills
  • Effectively lead and empower multi-functional teams
  • Prior plant maintenance and continuous experience
10

Skills For Privacy Operations Leader Resume

  • Negotiation skills, emphases on conflict management/ win-win situations
  • Prior experience as a Regional BD Operations Leader, BDE, Account Co-ordinator or Communications & Pursuits Strategist
  • Excellent Interpersonal Effectiveness
  • Displays an eagernessto continually improve their skills and learn new technologies
  • Advanced data analysisskills (proficient in Excel and data manipulation)
  • Pulping, bleaching and recovery experience with maintenance, engineering and paper-making/pulp drying experience
  • Strong data/quantitative computer experience (e.g., excel, SQL, MS Access, Tableau)
  • Exceptional leadership, motivational, and project management skills with the ability to drive project-specific issues and goals to closure

List of Typical Responsibilities For an Operations Leader Resume

1

Responsibilities For Senior Operations Leader Resume

  • Strong communication skills to communicate verbally one on one and to a group
  • Oil Seeds Crush Plant Experience (Solvent Extrication) and/or Complex vegetable oil refining experience including managing highly hazardous processes
  • Hands on oriented, with solid previous experienceleading manufacturing operations, in a leadership role.
  • Prior manufacturing experience, specifically in building materials
  • Superior consultative, relationship management and influencing skills
  • Effectively adapt to change (environment, requirements, roles, Objectives)
  • Able to apply basic knowledge of electricity, electrical equipment and electrical safety concerns and communicate those effectively
  • Analyse & act on MI effectively
  • Experience and proven success of working in the market access area, within electronics
2

Responsibilities For Business Operations Leader Resume

  • Technology experience in either current or prior roles. Can include
  • Communicate effectively, timely, and accurately (verbal and written)
  • Working knowledge of Statistical Process Control and Good Manufacturing Practice standards and Lean principles
  • Creating an environment that fosters team and individual empowerment. Ensuring effective and sustained organizational culture for Empowerment
  • Experience in leading and managing a large service business, including P&L responsibility
  • Skilled in developing, implementing and maintaining superior EHS standards
  • Drive consistent global operations strategy, process rigor, and best practice sharing across global teams to operate as ONE engineering team
  • Demonstrate a working knowledge of lean manufacturing tools
  • Three to five years supervisory experience in leading a manufacturing environment
3

Responsibilities For Field Operations Leader Resume

  • Experience with developing a high–performance consulting team with digital and data security and multi–industry Cyber domain expertise
  • Demonstrated success in coaching and developing high performance teams
  • Navigate through ambiguity, prioritize conflicting asks and show adapt the team to changing project situations
  • An energetic, forward-thinking and creative individual who is highly experienced initiating change and innovation to drive improvement
  • Design and support area wide GI consolidated reporting
  • Schedule and validate all preventive maintenance by using the MAXIMO maintenance and work order system
  • Ability and passion to demonstrate key Honeywell Operating System behaviours at all levels
  • Strong knowledge of Lean manufacturing methodology
  • Demonstrated qualities of consistency, diplomacy, discretion, risk taking and integrity
4

Responsibilities For Regional Operations Leader Resume

  • Manage Weekly Staff Meeting Agenda: Identify and prepare presenters /topics and materials which are aligned to strategy & fiscal year priorities
  • Manufacturing and supervision experience
  • Strong knowledge of manufacturing system and equipment
  • Provide support and coaching on the implementation of Operate Plant Work Processes & Tools
  • Assist Leaders in creating a luxury experience in the gallery
  • Influence the strategies and activities across the technology service delivery teams to ensure the organisation’s priorities and needs are met
  • Manage effective and timely reporting of capital management metrics
  • Develops production plans to meet customers’ requirements and ensure effective achievement of all objectives
5

Responsibilities For Service Operations Leader Resume

  • Demonstrate ownership of safety, quality, fulfillment for area of responsibility
  • Demonstrates support of the corporate mission (by actions and attitude), policies and procedures and assures consistent compliance within the hospice program
  • Autocad and/or Inventor design experience
  • Acts as the single voice to Technology teams on behalf of Customer Service defining clear priorities, requirements, and implementation guidelines
  • Previous experience managing Technology interface relationships
  • Able to exercise discretion, tact and good judgment with customers, the public, vendors and employees
6

Responsibilities For Innovation & External Operations Leader Resume

  • Strong understanding of people issues and the tools/policies available to support the leadership of a team, and the ability to work in a fast paced environment
  • Ensure effective implementation of the AWP and communication of its value
  • Drive a culture that ensures safety and quality practices are top priority
  • Demonstrated ability to lead a complex team through change in a positive and motivating manner
  • Experience working in a unionized environment a definite asset
7

Responsibilities For Rjil Operations Leader Resume

  • Experience working in similar roles
  • Chemical manufacturing experience
  • Experience working with an internal ERP System
  • Experience driving results in a union environment
  • Work experience in manufacturing, industrial, or related environment required
  • Manufacturing operations leadership experience
  • Corrugated manufacturing operations experience
  • Previos successful supervisory experience including knowledge of HR policies and labor laws
8

Responsibilities For Global Operations Leader Resume

  • Manufacturing experience
  • Production planning, Inventory control experience
  • Experience within a large Manufacturing environment
  • Work experience in manufacturing maintenance
  • Experience in operations or maintenance in petro-chemical, refining, utilities or pulp and paper industry
  • Conflict Management –reads situation quickly; good at focused listening; can hammer out agreements and settle disputes equitably
  • Management – Demonstrated ability to delegate rigorous workload while providing guidance and leadership
  • Maintenance Engineering Discipline at Post Apprenticeship Skill level (as graded by national standards)
9

Responsibilities For IT Operations Leader Resume

  • Previous experience within a food manufacturing company is essential
  • Able to operate motor vehicles, including the ability to enter and exit the vehicle unassisted
  • Extensive experience in Health Care Operations
  • Experience with product development Agile methodology
  • Experience with Professional Services and Solutions within the Healthcare space is a significant value add
10

Responsibilities For Privacy Operations Leader Resume

  • Certification in Lean, SixSigma or another comparable proven continuous improvement methodology
  • Continuously integrate Pharma and Roche group priorities and challenges into planning and execution of functional solutions/service delivery
  • Developed 10+ innovative ideas for improving DS operations and customer/driver experience
  • Effective utilization, maintenance and protection of plant assets materials, inventories, equipment and personnel)
  • Experience with SIOP (Operation Process)
  • Shown can establish operational goals and priorities, without direction, to deliver quick results and improvement
  • Balances team efforts between short-term priorities with long-term focus
  • Extensive operational or project management experience
  • Multifunctional teamwork experience

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