Supply Chain Solutions Resume Sample

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Desmond Kshlerin
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Work Experience

Director, Retail Supply Chain Solutions
11/2015 - PRESENT
Chicago, IL
  • Collaborate with key stakeholders to understand both internal and external business requirements
  • Develop user-friendly proprietary software and analytical applications to make sense of complex data schemes resulting in actionable insights for the supply chain organization
  • Streamline and automate reporting capabilities by consolidating data from multiple sources into one program
  • Support on-going projects by developing solutions that enable efficient workflows by data mining and analytics
  • Annual Revenue Budget: 0
  • Number of Countries: USA
  • Number of Locations: all PD customers above 100k in volume
  • Experience with project management standards, tools and practices
Supply Chain Solutions Consultant
11/2009 - 09/2015
Dallas, TX
  • Excellent MS office/iWork skills
  • Addresses field staff’s inquiries and needs promptly
  • Assists with budget monitoring, level-of-effort utilization, invoices, subcontractors’ costs, expense reports, deliverables, etc., to monitor compliance with contract and Chemonics’ regulations. Issues status reports as needed
  • Maintains knowledge in own discipline and begins to expand versatility in international development work by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics’ practice networks
  • Familiarity with Chemonics’ financial processes
  • Provides basic technical information and develops ideas and hypotheses based on research to support new business efforts, Chemonics’ knowledge base, other practice networks, and other work products as requested
  • Develops and maintains Chemonics’ roster of current and potential consultants and partners to share with project and proposal teams, and other tools and resources as directed
  • Demonstrates an understanding of international development, foreign assistance programming, and Chemonics’ present and past contributions
IS Supply Chain Solutions Summer Internship
02/2005 - 07/2009
San Francisco, CA
  • Strong analytical skills, strategic thinking and ability to negotiate given targets
  • Mindset to pro-actively approach opportunities within clients and arvato organizations
  • Transfer best practice business process and procedure globally
  • Excellent written and oral communication skills; ability to effectively communicate with global stakeholders, across business units at all levels, as well as external client communications at all levels
  • Operates as an independent, proactive, motivated self-starter who remains focused on task and delivering results in timely manner
  • Ability and willingness to travel extensively as needed
  • Understands business modeling


Howard University
1999 - 2004
Bachelor's Degree in Supply Chain

Professional Skills

  • Strong business acumen and negotiation skills, as well as ability to achieve results, while focusing on customer requirements and business success
  • Strong communication skills in working with technical and business function teams
  • Demonstrated keyboard skills, including 10-key calculator is required
  • Strong skills in Microsoft Outlook, Word, and Excel
  • Strong PL/SQL experience including stored procedures, functions, and packages
  • Demonstrated impact in previous work experience
  • Skills in leadership, management and interpersonal relations

How to write Supply Chain Solutions Resume

Supply Chain Solutions role is responsible for purchasing, retail, finance, training, database, procurement, architecture, reporting, manufacturing, design.
To write great resume for supply chain solutions job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supply Chain Solutions Resume

The section contact information is important in your supply chain solutions resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supply Chain Solutions Resume

The section work experience is an essential part of your supply chain solutions resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supply chain solutions responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supply chain solutions position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Supply Chain Solutions resume experience can include:

  • Proven project management skills Excellent analytical and problem solving skills
  • Effectively communicate and motivate personnel
  • Effectively communicate with customers and staff to make an accurate assessment of customer and branch needs
  • Develop and maintain an effective training program for new and existing employees in Supply Chain Solutions
  • Maintain and demonstrate a working knowledge of products and conditions of sale
  • Provide excellent service through all channels of communication

Education on a Supply Chain Solutions Resume

Make sure to make education a priority on your supply chain solutions resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supply chain solutions experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supply Chain Solutions Resume

When listing skills on your supply chain solutions resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical supply chain solutions skills:

  • Use problem solving skills to handle customer issues
  • The ability to work effectively in a cross-functional team environment
  • Manage multiple priorities within a time-pressured environment, demanding precise and quick decision-making
  • Maintain and demonstrate a working knowledge of SAP, INET and Customer Care’s Standard Operating Procedures (SOP’s)
  • Experience or the equivalent working knowledge of Microsoft Project
  • Experience working in the electrical and datacom distribution industry

List of Typical Experience For a Supply Chain Solutions Resume


Experience For Director, Retail Supply Chain Solutions Resume

  • Interact with field sales team to ensure excellent service to customers
  • Act as a role model or mentor to less experienced administrators
  • Act as a go-to/Subject Matter Expert to less experienced administrators
  • Monitoring and evaluating customer phone calls for quality and adherence to procedures
  • Core understanding of the following business functions
  • Consistently exceed work accuracy targets according to quality standards for the assigned area
  • Confers with Engineering and Operations Managers to implement efficient and competitive solutions

Experience For Supply Chain Solutions Manager Resume

  • Maintain all training records of all Supply Chain Solutions administrators
  • Responsible for training all areas administrators, Supply Chain Solutions Supervisors and managers on ERP functions and procedures
  • Provide feedback to manager for performance evaluations and performance coaching
  • Other responsibilities include cross training at the account and analyst level tasks assigned by management
  • Manage the rollout project task list, managing conversion activities
  • Coordinate data extraction from legacy system and assist with data conversion (data mapping) as needed

Experience For Supply Chain Solutions Consultant Resume

  • Provide management with weekly status reporting on multiple projects
  • Coaches, mentors, and trains staff on Chemonics’ policies and procedures, and approaches in technical sectors
  • Able to lift over 40 lbs
  • Ensure that all recruitment, hiring and placement of staff adhere to Chemonics’ policies and procedures, relevant human resource laws and Office of Federal Contract Compliance Programs standards
  • Monitor orders, returns, and associated financial transactions to ensure prompt and accurate processing
  • Accurately process customer orders and subsequent transactions into SAP and systems
  • Work independently, with limited direction required from Floor Leader or Manager

Experience For Project Managers, Supply Chain Solutions Resume

  • Handle assigned project work from Floor Leader or Manager
  • Accurately process customer orders and subsequent transactions into SAP/Oracle and various systems
  • Work independently, with limited direction required from Supervisor or Manager
  • Handle assigned project work from Supervisor or Manager
  • Additional Customer Care responsibilities include being the primary contact with field sales team which also entails researching issues, answering questions, and providing guidance
  • Provides day-to-day support to country teams, including communicating and assisting with field-office requests and overseeing field team’s adherence to contract requirements and government regulations, including allowances, quarterly reports, and inventory reports
  • Reviews and determines causes for variances to the budget and ensures that the director and the managing director are aware of the status of budget performance and driving factors. Communicates with the Program Management Unit (PMU) on all matters related to the assigned program’s financial performance

Experience For Retail Supply Chain Solutions Representative Resume

  • Performs all tasks and responsibilities demonstrating behaviors associated with Chemonics’ values and competencies at all levels in the company
  • Recruits long- and short-term country personnel in accordance with Chemonics’ practice and pertinent U.S. government regulations
  • Set / Contribute to / execute the Supply Chain solutions strategy in line with the divisional Supply Chain strategy
  • Provides proposal presentation support and development
  • Makes Inventory and/or Supply Chain strategy recommendations

Experience For Recruitment Associate, Supply Chain Solutions Resume

  • Train all new employees in compliance based on their job function
  • Train all new Supply Chain Solutions administrators on the SOPs to ensure compliance to procedures
  • Schedule and coordinate other departments to present to Supply Chain Solutions employees
  • Plan, execute, and control conversion project(s)
  • Facilitate identification of new enhancements related to functionality issues or productivity improvement
  • Coordinate programming final week activities, including data extraction from old legacy system, and verify data file conversion is complete (agreement among programmers, management, corporate)
  • Work with training and documentation team to insure that proper knowledge transfer is received

Experience For IS Supply Chain Solutions Summer Internship Resume

  • Coordinate and run bi-weekly and weekly conference calls related to pre-conversion and conversion activities with various groups
  • Identify, mitigate and resolve issues and risks to assigned project(s)
  • Travel 90% throughout U.S
  • Professional, modern work environment
  • Customer NPS Results
  • Employee BES Results

List of Typical Skills For a Supply Chain Solutions Resume


Skills For Director, Retail Supply Chain Solutions Resume

  • Consistent demonstrated ability to exceed departmental quality standards is required
  • Additional experience in sales, operations, and compliance are beneficial
  • Previous call center experience is desirable
  • Experience with SAP or Oracle is also desirable
  • Demonstrate proficiency in problem resolution
  • Previous experience with ERP is a required

Skills For Supply Chain Solutions Manager Resume

  • Understanding of the technical, contractual and financial requirements and their inter-relationship
  • Willing to travel (60%)
  • Deciding appropriate order management techniques (e.g. Vendor Managed Inventory (VMI) or non-VMI)
  • Facilitate the growth and optimization of WSI’s global supply chain by reducing cost, improving service, and eliminating non-value added activities
  • Work with multiple supply chain silos (Sourcing, Manufacturing, Distribution, Transportation, etc) to understand business drivers and resolve pain points
  • Conduct MRP and QA audits to suppliers as well arranging and coordinating Suppliers QBR’s

Skills For Supply Chain Solutions Consultant Resume

  • Create a profitable pricing model and recommend resale pricing in correlation of the provided value
  • Works in conjunction with new business staff to understand and better respond to clients’ needs, continually promoting outstanding client service
  • Conduct process improvement initiatives from project ideation, to data mining and analysis, to project management and execution
  • Identify Supply Chain metrics through data collection and reporting in order to track performance
  • Support sales team during negotiation through presentation of the solution proposal and value proposition

Skills For Project Managers, Supply Chain Solutions Resume

  • Develop and deliver sales enablement tools and training to global sales teams
  • Facilitate a smooth transition upon contract execution to the team responsible for on-boarding and delivery of the projects
  • General knowledge of the manufacturing, sales and distribution processes
  • Design, develop, and conduct demonstrations and presentations highlighting Aptean’s SCM solutions, product features, and business usage to prospects
  • Connect activities amongst multiple supply chain silos to achieve overall supply chain strategic initiatives

Skills For Retail Supply Chain Solutions Representative Resume

  • Work with Business Intelligence dashboards, PO visibility tools, and other supply chain systems in order to gather and link complex data sets. Transform this data into high level material which can be presented to senior leadership
  • Build consensus amongst internal and external partners by presenting thoughtful change initiatives and data driven solutions
  • Based on customer requirements, propose the right inventory at the right location at the right time within the Decision Making Framework of the company and by considering appropriate risk and reward
  • Propose the right logistics strategy during both New Product Introduction Stage and mass production stage
  • Provide intelligence to Global Sales & Operations Planning team to build ahead in case of cyclical demand

Skills For Recruitment Associate, Supply Chain Solutions Resume

  • Proactively evaluate ways to save money for customers and Molex
  • Execute other tasks per needs of the business
  • Manage or Collaborate on Supplier negotiations, contracts & agreement of T&C’s
  • Work with team to track material cost improvement opportunities, reviewing and provide support in approving expenditures (i.e tooling, NRE’s), enforcing policies procedures as applicables, provide support in decision making
  • Participate accordingly in the new component, materilas and suppliers identification, reporting and implementing improvement ideas into BOM´s, AML’s and AVL`s to archive the quantitative and qualitative targets for products that are required
  • Drive asset productivity (loss, velocity and damage) and lane expansion metrics across ALL retail DC’s (~1,200) nationally. Develop and launch CT reduction initiatives and own long-term CT reduction strategy from a 5YP and budget stand point
  • Identify opportunities for re-use reduction at retail DC’s (TPM and non-TPM)
  • Own Retail Cycle Time, FTR and Damage improvement across all DC’s

Skills For IS Supply Chain Solutions Summer Internship Resume

  • Effectively communicate CHEP’s value proposition, provide innovation and align CHEP’s capabilities to customer needs and industry trends to enable growth
  • Support execution and appropriate monitoring of TPM and reuse programs at Retail DC’s by working closely with Operations and Finance
  • 5YP cycle time reduction targets
  • Retail cycle time, flow through ratio and damage rate (PD network)
  • Transfer volume for 50-60 medium sized retail PD accounts
  • IDP development and execution
  • Invoiced revenue versus revenue target
  • Sales Funnel / Growth KPIs

Skills For Senior Consultant, Supply Chain Solutions Resume

  • Solutions portfolio rollout and customer value measurement
  • Develops relationships as location’s single point of contact for CHEP program and supply chain initiatives by conducting on site visits at the customer’s locations on established call frequency
  • Meet and exceed all agreed upon account health metrics specific to each customer’s needs
  • Customer-specified metrics & KPIs
  • GLID-level Strategic Supply Chain Improvement and Cost to Service Reduction Efforts Maximized NPS participation rate and Loyalty performance
  • Audit variance as percent of total volume
  • Initiate cross-functional deal reviews and facilitate communications with relevant business functions to drive succinct and informed discussion and decisions

Skills For Operations Associate, Supply Chain Solutions Resume

  • Define the engagement strategy based on key factors like market, business type, size, complexity
  • Manage the development of new services (non-standard) in close cooperation with relevant business functions
  • Collect and document all proposal relevant information and create professional and compliant RFQ responses and SOWs
  • Lead and moderate the contractual discussions between the legal departments and manage escalations
  • Measure, monitor and report defined performance & risk metrics on a regular cadence
  • Domestic and global travel up to 50% of the time

Skills For Information & Operations Technology Plant Leader Product Innovation & Supply Chain Solutions Resume

  • Detail oriented and analytical, considers wider business & geographic impact of action
  • Experience in designing and supporting complex Supply Chain Planning applications, preferably Adexa’s Supply Chain Planner and/or Network Optimizer
  • Upporting enterprise scale system integrations within a Supply chain Planning environment
  • Knowledge of software development cycle process
  • Hands-on capabilities and can-do mentality are of advantage
  • Fluent in Spanish is required for Puerto Rico support
  • Advanced problem-solving capabilities, including the ability to clearly define problems, collect data (primary and secondary), establish facts, draw valid conclusions, and influence others to implement recommendations

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