Supervisory Management & Program Analyst Resume Sample

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Stefan Kertzmann
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Work Experience


Supervisory Management & Program Analyst
03/2017 - PRESENT
Houston, TX
  • Open to all U.S. Citizens
  • Supporting National Airspace System (NAS) Lifecycle planning responsibilities in conjunction with operational sustainment programs and achievement of NextGen operational improvements
  • Planning and conducting in-depth analysis of complex functions and work processes
  • Presenting recommendations for improvement in the effectiveness and efficiency of program operations
  • Ensuring accurate, concise, and timely information is available to leadership
  • Ensuring compliance of administrative programs with applicable laws and Department and Agency policies
  • Developing positive relationships with program stakeholders
  • Knowledge and experience in directing fleet maintenance operations
  • Knowledge and experience coordinating construction project development, space planning, and special facilities related projects, as well as the day day-to-day operations, in relation to buildings and premises

Education


Northwood University - Florida Campus
2012 - 2017
Science's Degree in Management

Professional Skills


  • Establishing short and long-term goals and objectives for the organizational unit and adapting these to meet changing priorities
  • Establishing unit objectives, goals, priorities and deadlines, creating plans to meet workload changes
  • Skill in organizing and analyzing for planning, organizing , and directing team study work involving major program and management analysis studies
  • Skill in developing, analyzing and interpreting policies, procedures and strategies governing human capital initiatives throughout a major program
  • Skill in managing a travel program and in identifying efficiencies and process improvements while maintaining compliance with applicable requirements
  • Skill in providing and securing the resources and services needed by a major program to accomplish its mission and goals
  • Skill in conducting evaluations/reviews of programs and activities to assess program effectiveness, compliance, and performance

How to write Supervisory Management & Program Analyst Resume

Supervisory Management & Program Analyst role is responsible for techniques, credit, training, integration, procurement, auditing, printing, litigation, security, compensation.
To write great resume for supervisory management & program analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supervisory Management & Program Analyst Resume

The section contact information is important in your supervisory management & program analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supervisory Management & Program Analyst Resume

The section work experience is an essential part of your supervisory management & program analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisory management & program analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisory management & program analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Supervisory Management & Program Analyst resume experience can include:

  • Knowledge and experience in reviewing, evaluating, and analyzing work environments and designing programs and procedures to control, eliminate, and prevent injury or disease caused by physical, chemical, and biological agents or ergonomic factors
  • Knowledge and experience consulting with logistics management teams to determine ways to optimize service levels,maintain supply-chain efficiency, or minimize cost
  • Evaluate program and process effectiveness, including the development and implementation improvements
  • Develop overall work plans, strategies, and objectives, including priorities for the multiple projects conducted by the group
  • Plan, organize and direct cross-organizational teams through effective oral and written communication
  • Formulates plans, objectives, policies, priorities and procedures to ensure the mission is implemented in a timely and efficient manner

Education on a Supervisory Management & Program Analyst Resume

Make sure to make education a priority on your supervisory management & program analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisory management & program analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supervisory Management & Program Analyst Resume

When listing skills on your supervisory management & program analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical supervisory management & program analyst skills:

  • Effectively lead teams from internal and external components and or agencies to meet organizational needs
  • Interpersonal Skills (Builds Networks and Alliances
  • Oral Communication ( ) - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information
  • Experience developing and writing documents, and experience communicating these documents orally to internal and external customers
  • Effectively lead teams from different internal and external components and/or agencies to meet organizational needs
  • Demonstrate innovation and creativity and communicate clear, well-reasoned and convincing arguments for making changes

List of Typical Experience For a Supervisory Management & Program Analyst Resume

1

Experience For Supervisory Management & Program Analyst Msp Resume

  • Knowledge of and skill to apply analytical and evaluative methods and techniques to assess and improve complex financial program functions, processes, and systems
  • Reviewing, analyzing and compiling information on effectiveness of the compliance program, and implementing performance improvements for the CFATS program
  • Develop and analyze policies, procedures, and material for the training of the workforce and assess its effectiveness
  • Assess program effectiveness or the improvement of complex program and management processes and systems
  • Creating and administering goals and objectives; developing and prescribing procedures and techniques; and providing policy guidance to employees
2

Experience For Supervisory Management & Program Analyst Resume

  • Directing, implementing, coordinating, and overseeing a major department wide mission or administrative program
  • Assisting in developing and implementing a structured change management strategy
  • Making decisions and resolving problems involving interpretation of the law, and application of DHS policy
  • Ensuring department personnel policies are observed; resolving complaints and grievances and making recommendations; AND
  • Delivering presentations and preparing comprehensive memoranda, reports, correspondence and other written communications
3

Experience For Supervisory Management & Program Analyst Msp Resume

  • Leading the Site Security Plan (SSP) and Alternative Security Program (ASP) authorization and approval processes
  • Acting as a subject matter expert on the Risk-Based Performance Standards and the physical, cyber, and procedural measures required to satisfy
  • Directing a mission essential, administrative program on an agency-wide basis that involves national security and public safety concerns
  • Serving as a subject matter expert in a full range of policy issues
  • Assisting leadership in managing the office’s budget and annual spending plan; and
  • Providing oversight, input, and recommendations for the purpose of improving program policies, practices, methods, and organizational structure
  • Serving as a liaison with Fort Bliss and the U.S. Army Corps of Engineers (USACE), Fort Worth District for all facilities related issues
  • Responsible for directing, implementing, coordinating and overseeing a major department wide mission or administrative program
  • Implement affirmative action efforts and EEO policies regarding staffing, motivation, and training to develop all employees
4

Experience For Supervisory Management & Program Analyst Resume

  • Develops goals and objectives that integrate organization planning and resource control with education and training objectives
  • Develop and/or evaluate policies in assigned areas of responsibility and developing new and/or changes to existing issuances and directives
  • Provide performance counseling, prepare performance evaluations and initiating disciplinary measures as deemed necessary
  • Knowledge of budget planning and execution, and administrative human resources management methods and processes
  • Actively participating in conferences, meetings, hearings and/or presentations
5

Experience For Supervisory Management & Program Analyst Msp Resume

  • Establishes operating procedures within the broad policy parameters established by the Lab Director and the S&T Directorate
  • Advise employees of the performance requirements of their positions and keep them informed of their progress in meeting the requirements
  • Directly supervises a staff of management analysts, training specialist, and instructor
  • Implement, coordinate, and/or oversee a variety of complex management programs impacting agency activities
  • Exercises Contracting Officer Technical Representative responsibilities for studies, project activities, services and specialized software
  • Plan, organize, and direct cross-organizational teams
  • Directing and managing programs, resources and staff to include: information technology, including network and help desk; space and facilities; office services; financial services; budget; procurement; internal controls/audits; human resources; staff development; and planning and research
6

Experience For Supervisory Management & Program Analyst Resume

  • Creating, implementing, and directing strategies and plans that create and effective, efficient work environment that includes large numbers of people on a long-term and continuing basis
  • Conducting analytical studies involving the planning, development, and implementation of major organization programs of wide scope and impact relating to program operations
  • Broad knowledge of resource management and employee development to include disciplines sufficient to be able to understand, evaluate and advocate professional development requirements
  • 2) Analyzing and assessing policy and programs or operations for effectiveness and efficiency
  • 3) Providing guidance and assistance to clients, customers, management or decision-makers to resolve problems, gain collaboration and cooperation; and
  • 4) Developing plans and resource requirements for short- and long-range implementation of plans, projects, and programs
7

Experience For Supervisory Management & Program Analyst Msp Resume

  • Plan, organize, and direct the functions and mentor, motivate, and appraise the staff of the Section
  • Analyze, plan, and adjust work operations to meet program requirements and objectives within available resources
  • Knowledge of management analysis processes and techniques to evaluate business processes and programs
  • Coordinating and approving various real property improvement/maintenance projects and real estate issues with the Director of Fort Bliss, Department of Public Works (DPW)
  • Monitoring funding issues to ensure appropriate funding is transferred for utility and work order reimbursement
  • Addressing all issues relating to Inter Service Agreement with Department of Defense (DOD)
  • Maintaining a working relationship with USACE Real Property Division to ensure Real Property Usage Permit is appropriate to the need
  • Analyzing major aspects of substantive, mission-oriented or management programs that are complicated by interrelated issues, conflicting goals and objectives, subjective concepts, uncertainties, and difficulty in the verification of findings and conclusions
8

Experience For Supervisory Management & Program Analyst Resume

  • Planning the work to be accomplished by your subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of the work, assigning work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees
  • Evaluating work performance of subordinates, giving advice, counsel, or instruction to employees on both work and administrative matters, interviewing candidates for positions in the unit, recommending appointment, promotion, or reassignment to such positions
  • Identifying developmental training needs of employees, providing or arranging for needed development and training, finding ways to improve productivity or increase the quality of the work directed, and/or develop performance standards
  • Assign and explain work requirements to subordinate staff
  • Direct, implement, coordinate, and oversee a branch within CBP overseeing programmatic components of the Electronic System for Travel Authorization and Electronic Visa Update System, determining progress against long-range plans and determining necessary personnel, funding, and other resource adjustments necessary to implement such plans
  • Develop and evaluate policies, take necessary actions to achieve organizational objectives, and recommend program objectives and improvements for the future
9

Experience For Supervisory Management & Program Analyst Msp Resume

  • Develop, implement, and monitor systems that focus on long and short range plans, policies and programs based on goals, objectives and priorities established by statutes, executive orders or DHS
  • Serve as a close advisor on major issues and problems affecting operational policies and programs; and collaborate with agency leaders, congressional officials, and executives of comparable private sector organizations
  • Effectively communicate with oral and written communication
  • Managing projects for cross functional teams working transformation initiatives
  • Reviewing and mapping current business processes with a focus on continuous process improvement
  • Conducting business case analysis to evaluate viable transformation initiatives
  • Directing staff in providing a full range of budget formulation, justification, presentation and execution functions in support of the substantive national programs administered by the Office of Trade
  • Working closely with program offices in the assessment of planned and anticipated program activities and initiatives through detailed analysis and consideration of program requirements in the course of preparing annual budget estimates for agency and department budget submissions
10

Experience For Supervisory Management & Program Analyst Resume

  • Monitoring the Office of Trade's financial and program performances throughout the year to ensure compliance with budget execution plan and effective use of program resources
  • Assigning work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. As needed, provides ad hoc guidance to subordinate analysts on work assignments that are related to the tasks for which the incumbent has primary responsibility; and
  • Developing and producing various financial reports and information to internal and external stakeholders using various financial systems and providing training and mentorship to staff on the use of financial systems
  • Apply knowledge of financial management concepts and principles to ensure agency's compliance with all applicable laws, regulations, and federal accounting and budgetary procedures
  • Plan, organize, and coordinate team efforts across organizational lines and monitor progress to ensure that realistic objectives and milestones are established and met
  • Plan, direct and execute the Planning, Programming, Budgeting, and Accountability (PPBA) and Resource Allocation Plan (RAP) process

List of Typical Skills For a Supervisory Management & Program Analyst Resume

1

Skills For Supervisory Management & Program Analyst Msp Resume

  • Directing, implementing, coordinating, and/or overseeing a major department-wide mission or administrative program
  • Making decisions and resolving problems involving interpretation of laws or unusual situations requiring interpretation and application of policies
  • Planning workloads for team members, monitoring project progress, conducting performance reviews, and giving guidance to accomplish project objectives
  • Addressing OS resource and personnel gaps by developing and implementing a resource optimization strategy
  • Implementing, developing and/or monitoring sophisticated management information systems
  • Serving as the principal advisor to senior leadership in analyzing and developing organizational policies, program improvements, and short and long range plans
2

Skills For Supervisory Management & Program Analyst Resume

  • Designing, executing, and communicating the results of immigration research studies and/or immigration program evaluations
  • Assessing the organizational landscape and providing recommendations to systematically and consistently align with the CBP strategy
  • This is a drug testing designated position (TDP). The employee is subject to random testing and periodic polygraph examination as a condition of employment
  • Integrate financial data to assist in program planning, budget execution, and decision making
  • Current Federal employees with competitive status within the local commuting area
  • Individuals who are eligible under a Special Appointing Authority
  • Execute strategic planning for administrative operations in the organization
  • Versed in providing guidance and performance expectations to a diverse workforce
3

Skills For Supervisory Management & Program Analyst Msp Resume

  • Development of innovative process analysis regarding real property industry standards
  • Ensure Equal Employment Opportunity (EEO) program polices and laws are followed while managing a mid-sized or large organization
  • 1 position to be filled in W&I, CARE: Field Assistance, located at 401 W. Peachtree, Atlanta, GA (GA0087)
  • Current and former Federal employees who meet the established criteria in an Office of Personnel Management Interchange Agreement within the local commuting area
  • The position is designated by the Air Force as a Test Designated Position (TDP) under the AF Civilian Drug Testing Program. Therefore, the incumbent is subject to random testing for drug use
  • Working with the Senior Executive Team (SES and GS-15s) and staff to develop goals, objectives, performance measures, policies, practices and procedures to enhance organizational performance
  • Communications – Skill to communicate in writing and oral communication for the purpose of responding to inquiries from senior Departmental management
  • Prepare and present recommendations for improved operational efficiency and effectiveness
4

Skills For Supervisory Management & Program Analyst Resume

  • Planning for implementation of recommendations and aligning resources and processes with OS strategy
  • Leading the development and implementation of key business and administrative support services such as financial operations, logistics, personnel management, awards and recognition, performance management, training, property management, emergency preparedness and response, and general office governance
  • Providing feedback and periodically evaluating employee's performance, including recommendation for awards and bonuses
  • Developing work improvement plans, recommending personnel actions as necessary, advising staff on administrative and technical personnel matters
  • 2) Call Center Operations
  • Program and Project Management - Ability to prioritize and complete work timely and efficiently; reviews program execution and assess and evaluates effectiveness of projects/programs and recommends/implements required changes
  • Maintaining oversight of all work in progress, monitoring for timeliness of completion and supervising work at a level appropriate for each subordinate
  • Conducting special studies, conduct performance analyses, develop position papers, develop briefing and meeting preparation materials for decision making at the strategic level and in support of decision making at the operational and tactical levels
  • Technical Knowledge –Knowledge of both Executive Branch and Departmental correspondence procedures and the requirements of the Freedom of Information Act
5

Skills For Supervisory Management & Program Analyst Msp Resume

  • Leadership – Experience in providing leadership for agency programs, ensuring that the Department’s policy and direction with regard to secretarial correspondence are in concert with, and supportive of, the Department’s mission and priorities
  • A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location
  • Knowledge of administrative and legislative policies and planning procedures sufficient to manage the administrative and financial operations of a scientific organization
  • Analyze budgetary and financial information for implementation into operating plans and reports
  • Analyze and evaluate an organization’s programs to recognize issues and create solutions
  • Oversee the professional staff of a scientific organization
6

Skills For Supervisory Management & Program Analyst Resume

  • Experience developing and/or assisting in the development of policy positions for legislative proposals with a major impact on the mission and programs of an organization
  • Expert knowledge of FOIA and Privacy Act policies and procedures. Experience extracting and analyzing relevant information from a variety of sources and using it to prepare summaries of complex programs to a variety of customers
  • Skill in setting objectives, assessing progress, coordinating activities and adjusting to meet changing requirements; ability to work with Department management to carry out broad, complex administrative assignments involving the substance of key Department-wide programs
  • Experience with communication skills (interpersonal, oral, and written skills). Applying skills on a day-to-day basis with effective operation of the programs assigned within the organization
  • Evaluating the effectiveness and efficiency of major program operations using detailed analysis of statistical data
  • Providing supervision to those responsible for analyzing the productivity and effectiveness of program operations and administrative support activities
  • Providing technical and administrative guidance to a work unit engaged in assessing the productivity and effectiveness of program operations. OR
  • Skill in communicating controversial permit information orally and in writing with multiple internal and external stakeholders
7

Skills For Supervisory Management & Program Analyst Msp Resume

  • Knowledge of workforce management and human capital planning practices sufficient to implement change and improve organizational effectiveness
  • Overseeing the development and implementation of various studies affecting program functions and work processes; AND
  • Recommending and implementing process improvements in administrative work flow productivity and efficiency; AND
  • Knowledge of regulations, principles, policies, and practices of acquisitions to improve effectiveness and ensure contract and purchase card acquisitions are in compliance
  • Collaborate with staff to improve program processes and effectiveness
8

Skills For Supervisory Management & Program Analyst Resume

  • Develop efficient and effective procedures for permit business practices and integrate them into operations
  • Knowledge of facility management, safety and health management, and emergency planning to ensure safe and secure operations
  • Knowledge of federal commercial and recreational fishing permit regulations
  • Oversee or distribute work of administrative/program operations staff
  • Perform the full range of supervisory functions
  • Develop metrics and analyze data to assess programmatic processes and outcomes
  • Plan, organize, and manage resources to complete specific goals and objectives
  • Managing fleet asset programs to include utilization, allocation, purchase, and disposal, and/or monitoring activities related to vehicle acquisition, utilization, maintenance and repair, asset management, and fleet analysis; ·
9

Skills For Supervisory Management & Program Analyst Msp Resume

  • Developing, implementing, and monitoring sophisticated management information systems that focus on long and short range plans, policies and programs in the direction of goals, objectives and priorities established by the organization; and
  • Advising and providing analytical support on problem definition, planning methodologies, policies, and procedures, and developing policies, procedures, issuances, directives in assigned program areas; planning and conducting special studies, or participating in special studies or task forces, and making recommendations for improvement
  • Analyzing major administrative aspects of substantive, mission-oriented programs, and generating and applying new hypotheses and concepts to improve effectiveness and efficiency of operations
  • Make decisions and resolve problems involving interpretation of the law or unusual situations requiring interpretation and application of DHS policy
  • Establish and carry out specific action plans for accomplishing short-term goals and objectives; and
  • Presenting clear and concise technical briefings to senior-level management, to include analysis, conclusions, alternatives, and recommendations on policies, projects, or studies of national impact
  • Apply knowledge management and communications methods to resolve ongoing communications issues. Make recommendations for databases and system processes for communication
10

Skills For Supervisory Management & Program Analyst Resume

  • Serving as a technical authority of evaluating the effectiveness and efficiency of major program operations throughout an organization focused on mission support functions, communications and sharing processes
  • Conducting activities related to the use of information technology and systems that capture electronic information and support collaboration to facilitate information sharing and reporting
  • Mastery of the application of a number of qualitative and quantitative tools to assess and improve effectiveness of complex military benefits programs throughout the agency
  • Providing technical assistance and/or oversight to those responsible for evaluating program operations and resolving problems within the organization
  • Analyzing work to ensure technical accuracy and consistency in implementation of the CFATS regulatory program
  • Leading multi-disciplinary teams to coordinate across organizational boundaries at all levels of government
  • Presenting information on risk management programs, objectives and activities to various internal/external groups
  • Performing a wide variety of analytical studies and/or projects related to management and productivity improvement
  • Implementing techniques or methods to improve administrative processes and functional efficiencies

List of Typical Responsibilities For a Supervisory Management & Program Analyst Resume

1

Responsibilities For Supervisory Management & Program Analyst Msp Resume

  • Providing leadership to a staff of Management and Program Analysts and Mission Support Specialists responsible for providing advisory, analytical, and consultative services on matters related to human capital and workforce management, staffing and recruitment and performance management and recognition
  • Plans the work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work
  • Serving as principal advisor for the administration and implementation of mission support programs, policies, and procedures
  • Providing expert advice and guidance to managers and supervisors at all levels of the organization on a broad range of subjects, projects and programs having national impact
  • Serving on steering committees for agency Headquarters to shape initiatives, assess feasibility and evaluate progress toward accomplishment of complex goals or resolution of complex issues; and
  • Performing special assignments and projects, identifying resources needed and establishing milestones and goals
2

Responsibilities For Supervisory Management & Program Analyst Resume

  • Provide administrative and technical supervision and serving as principle advisor to senior management and key management staff on a broad range of administrative support, budgetary, personnel administrative and management issues
  • Research technical subjects and write in depth about those subjects for different types of documentation for training and OGC staff members. Establishes and maintains cooperative working relationships with other Commission offices, outside agencies and other organizations
  • Provides the General Counsel and Deputy General Counsel with counsel and oversight in connection with internal and external information and budgeting and administration systems
  • Serve as the budget expert, responsible for formulating and presenting the division's budget submissions
  • Perform human resources services and or functions such as position development, preparation, and processing personnel actions/documentation
3

Responsibilities For Supervisory Management & Program Analyst Msp Resume

  • Supervises a group of Management & Program Analysts who are responsible for providing technical assistance and direct support to federal employees, contractor support and at times colleges and universities relative to the Student and Exchange Visitor Program (SEVP) System Management Unit (SMU)
  • Directs a segment that supports the development of requirements process using a modular contracting approach, FAR Part 39.103, that emphasizes agile software development
  • Ensuring the quality of the work product from the supervised project managers and analyst, as well as ensuring that the amount of work produced meets the target goals for the unit, team and the individual
  • Responsible for identifying methods for improving system development processes in an agile environment and working with other supervisors and peers across the program to implement any process changes
  • Prepare appropriate documentation that captures the purpose and processes being executed in support of the real property/facilities business for the Agency
  • Consider technology solutions that facilitate the tools required to manage a progressive forward thinking federal facilities program
4

Responsibilities For Supervisory Management & Program Analyst Resume

  • Provides oversight to a team of analysts in the management of the real property inventory and the lease acquisition program. Lead the team with innovative ideas and methods for progressive solutions to the Facilities Management mission
  • Ensure all facilities related measures are tracked and reported as required. Create procedures and write policy that ensure the prescribed performance measures are accurately documented for reporting purposes
  • Plans, organizes, and oversees the activities of Organization & Resources Division
  • Supervises a group of Management and Program Analysts who are responsible for assessing the productivity, effectiveness, and efficiency of program operations or to analyze and resolve problems in the effectiveness and efficiency of administrative support and staff activities
  • Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system
5

Responsibilities For Supervisory Management & Program Analyst Msp Resume

  • Provides expert advice and guidance on broad projects and programs with national impact
  • Conducts agency-wide studies of extensive scope and duration to redistribute the workforce, positions, and organizations to comply with legislative or regulatory changes impacting the department's basic mission for the functional areas
  • The incumbent is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to non-discriminatory employment practices in regard to race, color, religion, sex, national origin, age or handicap
  • Developing and maintaining project management tools to track progress, and prepare and deliver reports and presentations for program Directors, other senior USCG and OHS leadership, OMB, and GAO
  • Developing new ways to meet established statutory mandates and other goals, measures, and objectives related to program effectiveness. Making recommendations that often serve as the basis for new systems, legislation, regulations, or programs
  • Providing program and financial information for Congressional budget hearings. Supporting compliance with the requirements of the Government Performance and Results Act (GRPA) by preparing reports and statements that address performance measurements
  • Researching and writing reports and other working documents on complex program issues; providing expert guidance and analysis
6

Responsibilities For Supervisory Management & Program Analyst Resume

  • Serving as the Chief Administrative Officer (CAO) for planning, organizing, and carrying out analytical studies involving the planning, development, and implementation of major agency programs of national scope and impact
  • Developing and analyzing internal administrative policies and procedures of the office through independent reviews, coordination with internal and external components, and research and analysis
  • Serve as a change agent and create a culture of continuous improvement that drives forward changes that increase organizational effectiveness
  • Designing and conducting a wide variety of comprehensive studies and detailed analysis of complex functions and processes related to long-range planning
  • Compiling data and recommendations on policies and procedures and leads implementation for office
  • Ensuring products developed by others for publication by making sure the material conveys what it was intended to say, is arranged logically, presents the facts to support the conclusions drawn, is in accordance with agency policy
7

Responsibilities For Supervisory Management & Program Analyst Msp Resume

  • Providing direction to branches on financial and administrative procedures and oversee the Executive Secretariat function of the office including task management and records management
  • Conducting organization and stakeholder analysis, evaluations, examinations, or other fact-finding studies related to cybersecurity policy
  • Managing projects to develop cybersecurity plans and operational processes
  • Developing innovative approaches to cybersecurity metrics measurement
  • Providing technical guidance to internal and external stakeholders
  • Lead the vision, strategy, execution, and serve as the performance-improvement champion of Verification Operations Center (VOC) operations
  • Promote and support a smart creative environment for all VOC team members that is conducive to inspiring and motivating others to think of new and creative ways to improve the effectiveness and efficiency of the VOC and IRIS operations, programs, and activities
  • Empower, inspire, and create a high-freedom environment for all VOC team members where they can be creative and innovative in their work and able to lead and/or manage the development of solutions and efficiencies to improve agency operations and improve customer service
  • Is open and transparent when communicating and sharing information with VOC employees and demonstrates good judgement in enforcing division policy and effectively communicates in high stress situations, whether it is upward, downward, or across the organization
8

Responsibilities For Supervisory Management & Program Analyst Resume

  • Develop, implement, and manage sophisticated management information systems that focus on long and short range plans, policies and programs in the direction of goals, objectives and priorities established by statutes, executive orders or the department
  • Make projections related to management improvement, productivity improvement, management controls, and long range planning, including developing guidance on techniques for management and methods improvement
  • Provide technical assistance and direct support to senior management in all matters relating to the application of planning systems and management programs to meet mission requirements
  • Make decisions and resolve problems involving interpretation of the law or unusual situations requiring interpretation and application of USCIS and DHS policies
  • Manage the adjustment of program operations to meet changing priorities within available resources
  • Manage the development and implementation of action plans associated with short and long-term priorities, deadlines, goals, and objectives
  • Manage the development of performance measurements to evaluate the effectiveness of operations
  • Manage activities through systematic, professional efforts to meet complex planning needs and unanticipated requirements
9

Responsibilities For Supervisory Management & Program Analyst Msp Resume

  • Serve as the principal advisor when representing the agency at meetings and conferences and build coalitions with internal and external stakeholders
  • Approve recommendations for improvements affecting substantive organizational objectives and program operations
  • Oversee studies and projects related to the analysis of complex functions and work processes
  • The incumbent is responsible for directing, implementing, coordinating, and overseeing a major department-wide mission or administrative program requiring application of a wide range of qualitative system and management support principles, processes, and systems
  • The work involves analyzing major administrative aspects of substantive, mission-oriented programs, and generating and applying new hypotheses and concepts to improve effectiveness and efficiency of operations
10

Responsibilities For Supervisory Management & Program Analyst Resume

  • The work impacts DHS' headquarters operations, several department-wide programs, or most of the organization's entire field establishment
  • Facilitates the department's accomplishment of its primary mission or programs of national significance and impacts large segments of the Nation's population
  • Serve as the principal advisor/authority to OMAO executive management for policy and planning and regarding operational responsibility for budget, procurement, personnel and other administrative functions
  • Perform analyses, conduct evaluations, and advise management on program/operations effectiveness, efficiency productivity
  • Conduct planning, analyzing and interceding on a variety of issues, problems and operational matters on behalf of the CEC-HQ Directors
  • Develop and deliver training and supervise the development and delivery of training content
  • Supervise, motivate and empower a branch of employees performing work up to the GS-14 grade level

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Professional Skills

  •  Strong conceptual and analytical skills, w...
  •  Analytical skills, with experience solving...
  •  Strong influencing and team building skill...
5.0
14 votes

Program Engineering Resume Sample

Work Experience

  •  Ramping the program to volume production and meeting our customer and internal goals   •  Motivating the team and partitioning out responsibilities to the team members in a balanced and appropriate fashion. Effectively working with the individual’s functional managers to get the most out of all team m...
Professional Skills

  •  Strong Leadership skills and the ability t...
  •  Well developed PC skills
  •  Demonstrated experience with a high level ...
5.0
13 votes

Op Program Resume Sample

Work Experience

  •  Participate in analysis and decision support for future business opportunities   •  Be a part of an organization and industry that is paving the way for the technologies of tommorrow   •  Cash Services: Supports the Cash Centres through the provision of Policy Procedures & Foli...
Professional Skills

  •  Strong, proven leadership capabilities and...
  •  Basic technical programming and logic skil...
  •  Strong organizational & decision-making sk...
4.6
6 votes
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