Strategy & Operations Manager Resume Sample

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Christ Brakus
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Work Experience

Sales Strategy & Operations Manager
08/2016 - PRESENT
Dallas, TX
  • Launch of Sales Plays in July 2017 to address competitive, Solution-based tactical needs
  • Deconstructed Use Case resources for Americas Commercial sales team
  • ROI / Value workstreams to help sales people speak to value earlier, more easily and at greater scale
  • Technical, business and/or sales experience; preferably in Software, XaaS, Cloud and Subscription Licensing solutions, and Customer Success organization
  • Proven teammate and ability to orchestrate value in coordination with multiple partners
  • Strong marketing, design, & communication skills required
  • Work closely with the Director SS&SO to develop, document, and deploy standard sales processes and management tools that support OUTFRONT Media’s sales strategy and drive efficiency and effectiveness in pre-sale activities (demand generating) and post-sale activities (contract and sales servicing)
  • Confidently manage large datasets in Microsoft Excel and Microsoft Access, using data analytics to identify and validate process improvement opportunities
  • Develop analytical models to identify sales and operational outliers, develop and measure operational KPIs, and quantify the benefit of implementing projects
Strategy & Operations Manager
02/2013 - 05/2016
Dallas, TX
  • Use strong project management skills to support efforts to identify and scale best practices across regions
  • Work with all levels of the sales organization to develop and gather feedback on proposed processes and management tools
  • Develop communication plans and training materials for new tools and processes, improving engagement and adoption through all levels of the sales organization
  • Work closely with the Director SS&SO to develop a rigorous implementation process within the sales organization, including developing frameworks and templates around
  • Experience, preferably in either OOH advertising or consulting
  • Demonstrated ability to work remotely from direct manager and drive exceptional results
  • Understand the buyer journey and experience how content strategy drives business outcomes
  • Produce, evaluate and evangelize strategic content that drives the buyer’s journey
Strategy & Operations Manager Institutional
03/2010 - 11/2012
New York, NY
  • Analyze, propose and implement operational effectiveness measures
  • Network with some of the industry’s brightest leaders in product marketing and product management
  • Partner with Sales Leadership and Finance on annual/long-term planning, sales capacity planning, budgeting, quotas, incentive plans, forecasting, and commissions
  • Optimize market segmentation, coverage models, territory alignment, and expansion plans
  • Support execution of ongoing sales processes, calls, and meetings
  • Perform market and industry research to help inform strategies and best practices for servicing athenahealth’s diverse universe of prospects and clients
  • Lead projects with key stakeholders and cross functional partners to make data-driven decisions on topics, including, but not limited to
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them and a clear understanding of the firm’s commitment to creating a more inclusive culture


Argosy University - San Diego Campus
2004 - 2009
Mba's Degree in Business

Professional Skills

  • Strong creative and critical thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
  • Strong communication skills, including written and verbal communication experience with senior management
  • Excellent interpersonal skills to build strong relationships
  • Strong influencing skills; comfortable negotiating and driving timely decisions
  • Strong ability to understand, analyze, and prioritize multiple, competing priorities
  • Strong interpersonal and influencing skills to cultivate relationships, facilitate alignment, and build partnerships with key stakeholders at all levels
  • Strong written and verbal communication, collaboration, change management, planning and organizational management skills

How to write Strategy & Operations Manager Resume

Strategy & Operations Manager role is responsible for analytical, business, interpersonal, modeling, presentation, design, finance, training, integration, security.
To write great resume for strategy & operations manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Strategy & Operations Manager Resume

The section contact information is important in your strategy & operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Strategy & Operations Manager Resume

The section work experience is an essential part of your strategy & operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous strategy & operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular strategy & operations manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Strategy & Operations Manager resume experience can include:

  • Strong influencer skills amongst key stakeholders resulting in demonstrable business impacts
  • Strong leadership, teamwork, and interpersonal skills and the ability to deal with both internal marketing/sales stakeholders and external agencies
  • Effective written and verbal communication skills to make compelling, data-driven, recommendations for change
  • Strong analytical skills. Ability to assess, research, and translate quantitative data into actionable recommendations
  • Strong stakeholder management skills, ability to create a trusting relationship with business partners, collaborative
  • Leveraging project management and analytical skills to resolve high visibility, business critical projects requiring rapid resolution

Education on a Strategy & Operations Manager Resume

Make sure to make education a priority on your strategy & operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your strategy & operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Strategy & Operations Manager Resume

When listing skills on your strategy & operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical strategy & operations manager skills:

  • Good interpersonal and people management skills, ability to operate across cultures
  • Excellent problem-solving and analytical skills, with impeccable business judgment
  • Effective modeling and presentation skills
  • Excellent PC skills, including Excel PowerPoint and Word, graphics and ability to write simple programs for analysis of data
  • Strong project management skills and ability to mobilize cross function teams towards a common goal
  • Experience planning and facilitating goal setting, budgeting and prioritization meetings with senior leaders

List of Typical Experience For a Strategy & Operations Manager Resume


Experience For Sales Strategy & Operations Manager Resume

  • M.B.A. or equivalent business experience
  • Strong business acumen and aptitude to understand the key business drivers for investments
  • Experience in B2B marketing, marketing operations, and/or marketing/sales analytics, preferably for a data center technology company
  • Hospital industry experience
  • Working directly with executive leadership to understand Braintree’s vision and put together a tactical proposal for how we best achieve our goals
  • Working directly with PayPal leaders to improve end to end processes
  • Proactively identifying gaps across multiple business units and proposing solutions to process or product

Experience For Business Strategy & Operations Manager Resume

  • Critical thinking and problem solving; comfort with ambiguity
  • Financial acumen, including budget responsibility and forecasting
  • Financial modeling, data analysis, and the ability to leverage data analysis to drive sound decision-making
  • Best practice knowledge of B2B demand generation, marketing automation and lead nurturing
  • Leverage a global instance of a marketing automation platform (i.e. Eloqua) and maximize its impact upon Lenovo Data Center Group demand generation efforts
  • Establish business unit messaging and content strategy
  • Support the analysis of overall performance of the Optum Enterprise Analytics organization using financial and operational data
  • Work with Optum partners across marketing, communications and human capital to build the OEA organization and support teams
  • Support senior leadership dialogue to manage the OEA by developing analyses and background materials

Experience For Strategy & Operations Manager Institutional Resume

  • Support the facilitation of ongoing partnership with Optum Technology and Optum Operations leadership to co-pursue strategic objectives
  • Proactively identifying opportunities to improve the efficiency of the business (root cause analysis, solution set)
  • Support the day-to-day business needs of the EMEA sales organisation – execute cadence around forecasting and pipeline analysis, account management, etc
  • Prepare materials and communication in support of planning events and activities
  • Serves as a key interface between Applications and other functions within IT to drive coordinated planning activities
  • Manage demand generation strategies to maximize funnel conversion and pipeline revenue for Lenovo Data Center group

Experience For Marketing Strategy & Operations Manager Resume

  • Follow a repeatable governance and operational processes and best practices for demand generation, lead management, data management, etc
  • Follows demand generation best practices to optimize lead flow and lead to opportunity conversion
  • Partners with 3rd party agency partners to develop demand generation plans, and lead management
  • Lead the Program Portfolio planning and management process, artifacts and tools including chairing a Portfolio Review forum, managing the resource management tools, and preparing performance and compliance reports
  • Drive rigor and visibility around key business drivers, metrics and progress of IIC initiatives by crafting, developing and owning operational dashboards, reporting and organizational scorecards

Experience For Th-strategy & Operations Manager Resume

  • Partner with Finance, HR teams to ensure targeted data and metrics available for streamlined decision-making, ad hoc analysis and decision support
  • Evolve operational practices by driving process optimization initiatives
  • Develop IIC communications approach, mediums and standards
  • Actively evaluate new ways to measure success of the business, build and implement relevant metrics that can provide insights to drive management decisions
  • Manage special project execution as needed
  • Support business reviews, townhalls as needed
  • Turn complex and ambiguous problem statements into structured solutions and partner cross-functionally to act on them

Experience For Client Org Strategy & Operations Manager Resume

  • Support the development and execution of initiatives to improve organizational performance, business engagement and talent engagement
  • Matrix oversight of teams and resources
  • Facilitate OEA teams to engage with Optum businesses to plan and pursue strategic analytic roadmaps
  • Provide thoughtful analysis and improvement recommendations to select core operational capabilities; lead the implementation and change management activities to support their adoption
  • Support facilitation of an Analytics Council to advise on analytics-related capital investments
  • Support development of a global analytics team with thoughtful and consistent engagement of counterparts across representative teams
  • Provide actual insights to drive sales behavior
  • Influence agenda for weekly leadership meetings
  • Maintain operations of large businesses (channel management, headcount, coordination with cross functional teams)

Experience For Global Strategy & Operations Manager Resume

  • Identify bright spots that can be scaled and applied to across the vertical sales sector
  • Provide actual insights to drive sales behavior Influence agenda for weekly leadership meetings
  • Identify bright spots that can be scaled and applied to across the vertical sales sector Quarterly: Providing strategic planning to ensure robustness for upcoming quarter targets
  • Build reporting dashboards and drive analysis to increase the performance visibility to the business owners
  • Analyse the health of the business and interpret key performance metrics

Experience For Event Strategy & Operations Manager Resume

  • Derive recommendations and craft action plans to address weaknesses and areas of opportunity
  • Execute key recommendations in collaboration with other functions and /or stakeholders
  • Assist in the development and execution of EMEA GTM strategy
  • Drive change management in the EMEA organisation
  • Design the plan for the next financial year in terms of quotas, account assignments, financial plan attainment, etc
  • Works effectively in an unstructured environment requiring new perspectives and creative approaches, and with multiple competing deadlines. Can adapt quickly to changes and possesses strong work ethic

Experience For Senior Marketing Strategy & Operations Manager Resume

  • Always focused on doing what’s right for the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support growth of the business
  • Organize and facilitate leadership activities to complete Application Services, IT and Enterprise planning objectives
  • Able to speak in front of senior audiences as well as write clearly, concisely, and compellingly
  • Facilitate timely communication and engagement with key stakeholders to manage expectations, drive decision making, resolve issues, and course correct (as necessary) to meet goals
  • Lead sales operations for the EMEA region of a global sales teams focused on LinkedIn’s largest, Enterprise accounts – including, but not limited, to

Experience For Chicago Technology Consulting Technology Strategy & Operations Manager Resume

  • Work with fascinating data and be at the front of thought leadership for the company’s monetization strategy
  • Liaise with Finance, Marketing, HR to conceive, design and implement process optimization
  • Conceive of and design reporting through that drives a stream of data to decision-makers
  • Drive strategic focus to critical growth opportunities and scalable programs that increase operating efficiency
  • Lead continuous improvement and other initiatives on behalf of VP, IT Application Services
  • Lead all the sales operations for a segment in the EMEA region

List of Typical Skills For a Strategy & Operations Manager Resume


Skills For Sales Strategy & Operations Manager Resume

  • Experience within either Management Consulting, Investment Banking, Finance , Sales Operations or general work experience
  • Strong evidence of cross-functional team leadership and execution
  • Demonstrated success formulating strategic direction, skillful negotiation, & implementation
  • Demonstrated experience and ability to navigate across a large, complex organization with a complex systems, processes and multiple stakeholders
  • Experience Information Technology organizations or related experience
  • Excellent written and verbal communication to facilitate effective correspondence with partners
  • Multi-task and manage multiple asks effectively

Skills For Business Strategy & Operations Manager Resume

  • Understanding of enterprise sales strategy, enablement and effectiveness
  • Experience turning strategy into executable plans and eventually winning outcomes
  • Talent for creating solid Field-facing tools and resources
  • Experience working with sales and marketing automation software. (e.g., Marketo, InsideSales)
  • Deep experience in financial modelling and data analysis with an ability to see beyond the numbers to structure recommendations and drive sound decision-making
  • Hands-on experience analyzing cost data and presenting results to management

Skills For Strategy & Operations Manager Institutional Resume

  • Experience in management consulting, banking or an analytical role in another technology company
  • Experience working with C suite stakeholders
  • MBA 3 years of experience working with C suite stakeholders
  • Relevant experience in Business Analyst, Sales Operations, Marketing Operations or similar functions
  • Business Operations experience with a leading technology or software company
  • Experience leading Process improvement or Six Sigma initiatives
  • Experience in a business process solutions position or project/program manager role where solving problems was a key element of success

Skills For Marketing Strategy & Operations Manager Resume

  • Advanced working Excel knowledge with experience in Tableau and/or similar analytics tools/systems
  • Strategically evaluate and allocate the business unit’s marketing and enablement-related budgets to support BU priorities
  • Work experience in management consulting, sales, strategy, operations, or finance
  • Effective, clear and conscience written and oral communication
  • Actual digital sales experience
  • Work experience in a B2B enterprise-related market
  • Experience in the storage software industry
  • Strong interest in athenahealth’s products, services and business model required
  • Experience with, SQL, and Tableau

Skills For Th-strategy & Operations Manager Resume

  • Program management experience and/or PMP certified
  • Experience in management consulting or investment banking
  • Experience at a management consulting firm, corporate strategy organization or technology-focused banking organization
  • Experience in management consulting, banking or an analytical role in another technology company
  • Experience in supporting the facilitation of senior leadership-driven initiatives

Skills For Client Org Strategy & Operations Manager Resume

  • Experience working with little direction or guidance
  • Experience leading large-scale change
  • Experience in business planning and strategy development
  • Experience working in a technology and/or services intensive business
  • Experience developing department level policies and procedures
  • Experience working with sales teams

Skills For Global Strategy & Operations Manager Resume

  • Experience working in SaaS businesses
  • Experience working on or in global Enterprise businesses
  • Experience working in high-growth, performance focused environments
  • Experience in management or strategic consulting
  • US government experience required(either through federal employment, military service, or consulting to federalagencies)
  • Experience in health care management
  • Five or more years in data analytics, Information Technology organizations, or related experience
  • Strong business acumen and aptitude to understand the key business drivers

Skills For Event Strategy & Operations Manager Resume

  • Strong independent judgment and initiative in problem resolution
  • Experience in operations or sales management
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is a requirement
  • Experience in Payments industry
  • Business processes and business analysis experience
  • Collaborate closely with the BU, GMO, Sales, Enablement, Partners and Global Services on the execution and effectiveness of that strategy
  • Understanding of the enterprise tech sales process
  • Ensuring appropriate review, governance and control around stakeholder engagement materials
  • Working knowledge of Systems Development Lifecycle (SDLC)

Skills For Senior Marketing Strategy & Operations Manager Resume

  • Willing and able to roll-up the sleeves to get things done, highly proactive and able to follow through
  • Lead marketing deep dive analytics, trending and forecast models and marketing research as required across Industry marketing efforts
  • Develops Account-Based Marketing Strategies by partnering with Geography Marketing, Sales, , Alliance Partners (i.e Intel, Microsoft), and 3rd party agencies
  • Manage the quarterly digital marketing budget and ensure expense and partner funding optimization & partner program funding compliance
  • An outstanding teammate with a can-do attitude, and consistent record of leading or working with diverse teams across multiple locations
  • Quarterly: Providing strategic planning to ensure robustness for upcoming quarter targets

Skills For Chicago Technology Consulting Technology Strategy & Operations Manager Resume

  • Deep understanding of deliverables including budgets and deviations
  • Strategic approach to problem-solving and proactive troubleshooting abilities
  • Sales operations or consulting
  • In a related field required, in a customer-facing role preferably
  • Familiarity with data warehousing architecture and processes is beneficial
  • Develop and maintain analytical models to provide new insights to the marketing and sales leaders
  • Use marketing data to create actionable insights within each of our project lines
  • Build and lead a strategy and operations team capable of scaling with the business, both personnel and systems
  • Comprehend detailed application development and support issues, project delivery, and corporate planning activities

List of Typical Responsibilities For a Strategy & Operations Manager Resume


Responsibilities For Sales Strategy & Operations Manager Resume

  • Strong analytical and quantitative capability to determine marketing funnel effectiveness, program ROI, etc
  • Experience using and developing reports, metrics and dashboards with, Tableau or other relevant sales metric tools and programs
  • Management consulting, business operations, or equivalent experience
  • Strategy consulting experience with focus on financial services and specifically asset management industry
  • Develop business cases, evaluate new business models (e.g., pricing, licensing, support) and subscription offerings
  • In operations, management consulting, finance or investment banking
  • Deep interest in building business recommendations and leading changes
  • Thrive in a fast-paced, lean organization amidst a shifting competitive landscape
  • Unmatched attention to detail and the ability to manage multiple workstreams without sacrificing quality

Responsibilities For Business Strategy & Operations Manager Resume

  • High level of proficiency with Microsoft Office suite and reporting tools
  • Able to move seamlessly from big picture thinking to operational tactics
  • Problem solving and process management
  • Innovative, self-motivated, collaborative, and capable of dealing with complex interpersonal dynamics
  • Work with sales leadership to optimize sales productivity and uncover new growth opportunities

Responsibilities For Strategy & Operations Manager Institutional Resume

  • Deliver strategic and operations projects to evolve and transform the go-to-market model
  • Manage a team of analytical resources
  • Design, build and optimize sales territories
  • Proactively ideate, identify, develop, and drive key strategic initiatives that deliver long-term profitable growth at the enterprise and individual brand level
  • Develop a cohesive process and drive the annual and quarterly Verizon board update planning, including developing an annual plan for Verizon’s Annual Strategy Retreat
  • Collaborate with finance teams, business unit leaders, and GMs to ensure consistency of strategy and execution across brands and in accordance with both quarterly and long-term planning
  • Use creative yet concise and data-centric presentation skills to educate and persuade senior leadership, including Verizon management, on all strategic initiatives
  • Build and leverage best-in-class tools, systems, and capabilities to track and synthesize marketplace and customer intelligence in order to deliver context and motivate action
  • Understanding of related industry trends and market participants on a global basis across the Americas, EMEA and APAC

Responsibilities For Marketing Strategy & Operations Manager Resume

  • Professional foundation from a top-tier management consulting firm, investment bank, or in-house corporate development or strategy team
  • Thoughtfully develop and define business requirements and KPIs that enable the business to track performance and success
  • Provide constant and clear communication of objectives, status, tactics and results to all relevant stakeholders
  • Demonstrated expertise and experience in some, but not necessarily all, of the following focus areas: Digital Media and Content, AdTech, Search, Data/Analytics, Video/OTT, Carriers and Mobile
  • Demonstrated track record as a trusted thought partner in an organization, with ability to turn information into effective strategies and executable plans
  • Sound business acumen and strategic skills with an obvious operational bent; ability to quickly grasp complex business strategies and identify downstream operational implications
  • Strong quantitative and analytical capability bolstered by exceptional oral and written communication skills
  • Excellent ability to listen, understand, and translate senior leadership needs, scope projects accordingly, negotiate objectives and deliverables, and activate the organization to deliver results

Responsibilities For Th-strategy & Operations Manager Resume

  • In roles of increasing responsibility developing and executing against corporate strategy, operations management, and/or business development
  • An authentic belief in Oath’s vision, value proposition, and growth potential
  • A high level of sophistication with the innate ability to both navigate internal structures and negotiate with external media partners and executives
  • Curiosity and a desire to constantly innovate, challenge the status quo, and break glass when needed to achieve better outcomes and results
  • Self-awareness and the ability to foster organizational harmony
  • Be a strategic advisor to the Education Leadership team
  • Provide data insights to understand business performance; provide recommendations that drive affinity, adoption, and conversion
  • Provide a holistic perspective of strategy execution; ensure functional program alignment with business objectives
  • Analyze competitive activity and industry dynamics

Responsibilities For Client Org Strategy & Operations Manager Resume

  • Develop three-year vision and business plan; define goals, initiatives, and tactics to achieve strategic objectives
  • Size and segment market opportunities; define go-to-market and partner strategy to scale our reach and impact
  • Crafting presentations for company wide reviews that highlight growth and improvement areas in every area of the business, and then leading the meeting with all business units
  • Developing functional team roadmaps and KPIs to measure success
  • Demonstrated working knowledge and experience in applications development, implementation, and support disciplines (Architecture, Requirements Development, Systems Design and Configuration, Data/Information Conversion and Migrations, and Systems Support)
  • Project meeting, presentation and workshop lead
  • Key project / program lead as related to category ownership
  • Project strategy development and execution
  • Project-based vendor discovery and budget management

Responsibilities For Global Strategy & Operations Manager Resume

  • Support Group Manager in team strategy development
  • Support Group Manager in Manager (team member) support
  • Takes and accepts responsibility
  • Displays energy and drive and is results focused
  • Influence others, generate consensus and impact across functions without direct hierarchical authority
  • Take a broad view of the business
  • Executive presence, with the ability to address and influence both executive and mid-level management audiences
  • Experience working in a liaison role between various business segments in a newly forming organization where change and transformation took priority

Responsibilities For Event Strategy & Operations Manager Resume

  • Creating high level documents, output and Visio or PowerPoint output and presentations for a VP and C level audience
  • MBA or Masters in Finance or equivalent
  • Demonstrated working knowledge and experience in analytic projects, including business requirements gathering, project. cycles, data sources, and reporting tools and analytic tools
  • Experience in the internet or Talent industries
  • Business intelligence, organizational astuteness and awareness
  • Growth mindset; embraces challenges and desires to learn from setbacks and difficulties
  • Detail-oriented and organized; ability to manage multiple projects
  • Willingness to travel, up to 20%
  • Always focused on doing what’s right for the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support growth

Responsibilities For Senior Marketing Strategy & Operations Manager Resume

  • Able to roll up your sleeves to get things done, highly proactive and able to follow through
  • Highly proficient with PowerPoint, Excel, and Microsoft Office suite
  • Collaborate with global enablement organizations to incorporate the go-to-market strategy into enablement plans and programs
  • Orchestrate the development of tools and content that address Field challenges
  • Audit effectiveness of enablement programs and assets, recommend improvements, gain alignment across organizations and collaborate with content teams to execute on recommendations
  • Drive governance of sales performance against pipeline and forecast management targets on weekly, monthly, quarterly basis
  • Utilize existing dashboards and ad-hoc analysis to pinpoint areas of inefficiency or untapped opportunity across sales teams, territories, geographies, or product lines
  • Consult with Sales and Sales Strategy & Operations leadership to modify and evolve sales coverage strategies. Evaluate gaps in coverage models and provide data to support strategic direction
  • Collaborate with peers in Finance, Client Success, and Marketing to measure, evaluate, improve overall sales funnel effectiveness. Diagnose gaps in process, tracking, and systems that prevent effective and timely measurement

Responsibilities For Chicago Technology Consulting Technology Strategy & Operations Manager Resume

  • Present recommendations to senior management for strategic decision-making, operational change and investment
  • Support the day-to-day business needs of the sales organization – execute cadence around forecasting and pipeline analysis, account management, etc
  • Develop presentations and communications to enable salespeople and communicate recommendations to senior executives
  • Identify need for transformational projects, influence executive partner sponsorship, and lead cross-functional teams in scoping & delivering project objectives
  • Execute key recommendations in collaboration with other functions and /or key internal customers

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