Operations Strategy Resume Sample

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Work Experience


Operations Strategy Manager
08/2015 - PRESENT
Los Angeles, CA
  • Become Supply Chain Modeling S.M.E. (Subject Matter Expert) for UA Strategic Operations and Planning
  • Opportunity to drive cutting-edge strategies for one of the industry’s most respected supply chains
  • Facilitates effective relationships throughout GIS, and internal as well as external stakeholders’ organizations, including managing and supporting strategic engagement, onboarding and orienting new leadership, and supporting regular communications
  • Identifies proactively issues potentially impacting successful execution of Co-CIOS’s commitments, and frame, position, and escalate them for effective resolution
  • Lead select supply chain projects from start to finish, managing detailed project plans, creating actionable implementation plans, and transitioning to functional owners
  • Gather system business requirements, identify gaps using current systems, develop business cases to justify tech investments, and support roadmaps to build out internal backend systems
  • Evaluate and design processes and tools in support of continuous improvement efforts—then measure the benefits to gross margin, working capital, and employee/customer experience
  • Collaborate with internal stakeholders such as Finance, Merchandising & Planning, Product Design & Development, Retail, Strategy, and Technology
  • Potentially travel both domestically and internationally
Sales Operations & Strategy Analyst
03/2009 - 02/2015
San Francisco, CA
  • Knowledge of data architecture, query methodology, and overall database schema
  • The ability to understand and translate technical detail into practical business language
  • Experience in Operational and Risk analytics are beneficial
  • Knowledge and understanding Tableau or SAS is also an asset
  • Institute and operationalize 3 year strategy and processes in support of near and longer term goals for the Operations organization and functions
  • Work with the Leadership team to define strategy and KPIs for the Operations organization and functions
  • Monitor and support tracking and managing key deliverables of the Operations Strategic Plan
  • Research, preparation, collation and validation of content for executive meetings (Board updates, stakeholder meetings, keynotes, project reviews) in liaison with operations leaders to ensure accurate articulation of operations strategy and status
Intern Operations Strategy
12/2003 - 12/2008
Philadelphia, PA
  • Process routine risk based reporting by extracting data from the operational databases
  • Create post-campaign/program response tracking & analysis
  • Design and prepare reports based on department performance indicators
  • Extract meaningful insights from said reports and present objective findings
  • Populate databases with additional datasets and manage weekly, monthly and yearly large scale database updates
  • Proactively detect and investigate data discrepancies and proactively work with business leads and technology to seek out and implement solutions
  • Production reporting to create efficiencies and explore technology options to democratize information to management
  • Develop and create customized dashboards where necessary
  • Expertise in Excel (pivot tables), data integration, regression analysis, data modelling, and forecasting techniques

Education


Strayer University - Henrico Campus
1999 - 2003
Bachelor's Degree in Business

Professional Skills


  • Superior analytical skills, quantitative skills,logic and problem solving skills
  • Strong written and verbal communication skills including experience with senior management
  • Excellent written, presentation, and verbal communication skills with strong attention to detail
  • Experience creating and implementing proven successful demand creation; Related marketing experience in growth-oriented organizations
  • Excellent interpersonal skills, including the ability to interact and influence at all levels of the organization
  • Strong organizational skills and extremely high attention to detail
  • Excellent communication and presentation skills, with the ability to confidently interact with colleagues at multiple levels

How to write Operations Strategy Resume

Operations Strategy role is responsible for analytical, business, communications, influence, sql, excel, strategy, leadership, consulting, digital.
To write great resume for operations strategy job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Strategy Resume

The section contact information is important in your operations strategy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Strategy Resume

The section work experience is an essential part of your operations strategy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations strategy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations strategy position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Operations Strategy resume experience can include:

  • Influence and communications skills to effectively resolve issues and ensure business and resource commitment
  • Exceptional problem solving and analytical skills, including experience with complex data structures and models
  • Strong executive communication/presentation skills, project and team management
  • Self-motivated, works independently and possesses strong organization and time management skills
  • Excellent analytical, interpersonal, leadership and communications skills
  • Proven experience designing and leading strategic growth at a high-growth, operationally-intensive company

Education on an Operations Strategy Resume

Make sure to make education a priority on your operations strategy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations strategy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Strategy Resume

When listing skills on your operations strategy resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical operations strategy skills:

  • Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines
  • Strong MS Excel and analytical skills combined with strategic thinking, problem solving ability, and operations mindset
  • Strong communication skills across multiple mediums and able to provide clear, concise information to key stakeholders on various teams
  • Outstanding analytic and strategic problem solving skills; ability to generate business insights using syndicated data
  • The proven ability to manage multifaceted projects to meet objectives, while balancing and prioritizing across multiple projects
  • 2 – 4 years of prior experience in management consulting and/or process engineering role

List of Typical Experience For an Operations Strategy Resume

1

Experience For Sales Operations & Strategy Analyst Resume

  • Expert presentation skills and demonstrated ability to communicate complex topics clearly
  • Excellent communication skills, including the ability to clearly communicate complex information to functional leaders and executives
  • Expert skills with developing, communicating and motivating the programs mission, vision and value
  • Advanced computer skills including: MS Excel, MS Word, PowerPoint, SFDC
  • Executive level influencing skills
  • Demonstrated + years of experience with large scale expansion projects
  • Experience with writing decks and presenting information by creating a compelling storyline
  • Experience in designing, deploying and managing process improvement or process management programs
2

Experience For Operations Strategy Analyst Resume

  • Experience formulating and implementing global business strategies
  • Partner to communicate the strategic vision to ensure transparency and understanding of Operations achievements, direction and priorities
  • Knowledge and experience in modeling techniques
  • Experience using predictive analytics in related industry
  • Seven (7) years of work experience in a similar analytical role
  • Logical, structured, organized and data-driven - is able to use logic and data to prioritise and drive change
  • Experience in a strategic role
3

Experience For CAO Operations Strategy & Business Management Resume

  • Communicate operational priorities, issues and developments with relevant internal stakeholders
  • Good command in both written and oral English and Mandarin
  • Strong understanding of corporate internal and external communications
  • First experiences in management consulting and /or strategy are advantageous
  • Take initiative and independently plan, prioritize and execute timely completion of all tasks/projects
4

Experience For Operations Strategy Manager Resume

  • Previous experience in strategy compilation and business analytic, notably in
  • Extensive experience with PowerPoint - able to create a cohesive storyline through slides
  • Analyzing and reporting viewership statistics (including usage trends), and analysis of inventory by genre, age, studio, and other criteria
  • Supporting program scheduling functions
  • Providing key inputs for new business and long-range business planning; and
  • Liaising with all departments providing information on any issues or changes as needed
  • Interfacing regularly with the network’s business development, operations and finance teams
  • Marketing (horizontal and vertical BU divisions)
5

Experience For CAO Operations Strategy & Business Management PMO Project Manager Resume

  • Conducting research, preparing overviews and formulating presentations on market trends, opportunities and initiatives, and competitive analysis
  • Training assessment and coordination with L&D (e.g. maintaining our L&D calendar, in partnership with business leads)
  • Commercializing portfolio of assets
  • Commercializing portfolio of assets and DaVita Rx specific operations strategy
  • Leading the development and improvement of various frameworks and methodologies within operations
  • Operationalizing growth strategies across Kidney Care, International, Healthcare Partners and DaVita Strategic Business Units
  • Manages portfolio segmentation utilizing account demographics and existing scoring models
  • Provide structure and organization to construction and purchasing project work, identifying risks and key decisions and maintaining risk mitigation plans
  • Play a key role in defining and driving the strategic planning and implementation for CS&S business initiatives
6

Experience For Distribution Center Operations Strategy Manager Resume

  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape·
  • Performs and analyzes scenario testing to identify optimal account penetration rates, while managing reputational risk
  • Develops staffing models that forecast future hiring requirements
  • Participation in related group calls, including late evening calls with US and EMEA colleagues
  • Maintain and improve a robust, Power Digital Solutions internal operating rhythm aimed at driving clarity and regularity across the Power Digital organization
7

Experience For Manager of Operations Strategy Resume

  • Aptitude for "seeing the big picture" in addition to crunching the numbers
  • Works collaboratively across functions including product, marketing, analytics, finance, etc
  • Assist engineering with the development of technical documentation of existing and future applications
  • Autonomous and adaptable to an ever-changing working environment
  • Uses predictive statistical techniques to analyze trends and identify risks/opportunities relative to portfolio servicing
  • Develops decision logic for the timing and assignment of units to collateral recovery vendors
  • Identifies strategies that increase proceeds from asset remarketing sales
  • Evaluates in-house servicing platform and offer recommendations for enhancement
8

Experience For Director, Operations Strategy Resume

  • Inquisitive and creative - is infectiously curious and both willing and able to innovate away from the status-quo
  • Stakeholders can relate to the following core functions
  • Work closely with the executive team on strategic planning & special projects
  • Mastery at building consensus and influence among partners and cross functional teams
  • Deep expertise presenting structured recommendations to senior executives
  • Carry out research, strategic analysis, and modeling to produce reports and other presentations that support company strategic initiatives
  • Mastery at building consensus and influence among partners and cross-functional teams
  • Identify, develop and coordinate the execution of operational process integration and improvement initiatives and special projects
  • Identify and implement Operations quality improvement initiatives and achieve cost efficiencies and cost takeout strategies
9

Experience For Manager, PMO Operations & Strategy Healthcare Resume

  • Record and collate actions / follow ups from the Operations Strategy meetings and track status
  • Analyzes performance of loan modification and customer assistance programs
  • Analyzes profitability of deficiency settlement programs and deficiency loan bulk sales
  • Statistical Expertise Familiarity with logistic regression models, hypothesis testing, non-parametric testing, design of experiments and linear regression. Programming Skills
  • Use Power Point and Word for explaining and displaying results related to various analyses
10

Experience For Manager, Sales Operations & Strategy Resume

  • Adaptable with a “can-do attitude” - is positive and proactive, and energised by working in a fast-paced environment characterised by constant change
  • Proficient with SQL and SAS
  • Data extraction from different data sources. Ability to merge, concatenate, import/export datasets and check for data consistency and accuracy Presentation Skills
  • Use Excel to perform data analysis tasks and visually display quantitative information
  • Strategic, yet pragmatic - is able to ‘think big’, yet also pragmatically to ensure changes are ambitious but achievable

List of Typical Skills For an Operations Strategy Resume

1

Skills For Sales Operations & Strategy Analyst Resume

  • Strong analytical skills and conceptual skills
  • Excellent written and verbal communication skills, able to influence others effectively
  • Very good MS-Office skills (Word, PowerPoint and Excel)
  • Excellent Excel / data management skills
  • Superior verbal and written communication skills – comfortable making business presentations to management and clinical groups
  • VBA, SQL and other programming skills
  • An understanding of basic Internet operations and knowledge of Windows based programs which require intermediate computer skills
2

Skills For Operations Strategy Analyst Resume

  • Prior experience coordinating between infrastructure, construction, and technology timelines
  • Work effectively, build trust, and partner at all levels of the company – from front line teammates to senior executives and physicians
  • Use PowerPoint to develop and present ideas and analyses effectively to a broad range of audiences
  • Solid APQC methodology experience
  • Effectively communicate with senior leaders on strategies and plans and negotiate quality solutions
  • Operational Effectiveness experience
3

Skills For CAO Operations Strategy & Business Management Resume

  • Experience building/automating/exploring analyses in any of SQL, R, Python, or highly scalable excel/VBA
  • Proven track record constructing and executing complex analyses to meet business case requirements
  • Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
  • Relevant experience in Supply Chain, corporate strategic planning, management consulting, or related fields
  • Experience in analytics, consulting, investment banking or corporate strategy
  • Experience on teams undertaking large-scale business transformations with tangible impact on operating/financial performance
  • Analytical experience, ideally in Sales or Business Operations, Analytics, management consulting, investment banking, corporate strategy
  • Experience working in high-growth, performance-focused and always changing environments
  • Experience in a combination of strategy, business operations, consulting, investment banking, venture capital, or an equivalent field
4

Skills For Operations Strategy Manager Resume

  • Demonstrated success dealing with ambiguity or uncertainty and ability to learn on the fly to understand and solve new problems
  • Experience working with video distribution in a Film or TV Broadcast environment
  • ) or equivalent combination of education, training, & experience
  • Business analyst or business consulting experience
  • Analytical experience in sales operations, business operations, consulting, or relevant role
  • Display and excellent presence and work with all levels of staff, including senior leadership
  • Experience with Hive QL/SQL/relational databases, and reporting tools like Tableau
5

Skills For CAO Operations Strategy & Business Management PMO Project Manager Resume

  • Deep experience in data analysis and the ability to use data to drive insights and decision-making
  • Work with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers
  • Demonstrated outstanding academic achievement and an aptitude for industrial analytics
  • Demonstrated business acumen; ability to understand key financial, and operational drivers affecting business
  • A strong attention to detail, as well as an understanding of the big picture
  • Business and management consulting experience
  • Marketing, sales or event management experience is necessary
6

Skills For Distribution Center Operations Strategy Manager Resume

  • Previous high-level, event production, marketing and/or operations management experience is essential
  • Demonstrated ability in managing projects and direct reports
  • Drive step changes in Lyft’s growth by overseeing multiple high-priority strategic initiatives
  • Demonstrated interest in Technology, Internet and/or Media/Advertising
  • Independently identify and manage (senior) stakeholder group, establish solid working relationship and steer communication
  • Develop and optimize processes. Scale new and existing processes to allow the business to efficiently operate and grow
  • Demonstrate a high level of independent judgment and initiative
  • Proactively identifies core business issues and priorities that help inform and shape the senior leadership dialogue across Alcoa
7

Skills For Manager of Operations Strategy Resume

  • Proactively identifies core business issues and priorities that help inform and shape the senior leadership dialogue across Arconic
  • Preference for strong knowledge of, and established relationships with Agencies, digital media, and/or online video space
  • Demonstrated competence in data analysis, process design, and project management
  • Experience with working in team environments and delivering exceptional work in tight deadlines
  • Experience with SQL, Tableau; knowledge of Salesforce.com
  • Passion for and experience in the Internet industry
  • Demonstrates ability to work autonomously and where necessary problem-solve with limited guidance
  • Manage multiple demands, prioritize and multi-tasks where required
8

Skills For Director, Operations Strategy Resume

  • Substantial Program or Project Management experience
  • Experience in initiation and follow through to completion of projects
  • Experience in multiple functional areas and organizational responsibilities of SCE’s Grid Operations and its interfaces with other business lines
  • Experience in Mortgage, Financial Services Operations or related domain of a large financial institution
  • Proven ability to adapt to and manage organizational change
9

Skills For Manager, PMO Operations & Strategy Healthcare Resume

  • Late Stage/Real World Evidence Clinical Trial background
  • Strong familiarity with Microsoft Excel, complex analyses, and models
  • Experience with SQL, Tableau, Looker, Salesforce, Python, Ruby, etc
  • Relevant experience in sales operations or as a consultant/business analyst
  • Strong initiative to seek out information and solutions
10

Skills For Manager, Sales Operations & Strategy Resume

  • Experience presenting data in a presentation format (Keynote or Power Point)
  • Demonstrated interest in Technology, Internet and/or Digital Media/Advertising
  • Utilize consolidator’s web site/tools to track inventory levels, receipt of inbound product, outbound shipments, etc
  • Experience through Internships at similar media technology companies
  • Proven ability to think out of the box and challenge the status quo
  • Leverage marketplace knowledge and past experience to develop new sales strategies to elevate the BuzzFeed’s sales strategy
  • Influence change and drive results through effective written and oral communication across all levels of the organization, particularly senior leadership
  • Assisting senior living and post acute care clients in evaluating new projects
  • Developing strategy and business plans for programming initiatives including channel launches and new product offerings

List of Typical Responsibilities For an Operations Strategy Resume

1

Responsibilities For Sales Operations & Strategy Analyst Resume

  • Design, develop and support the implementation of initiatives to optimize the efficiency and effectiveness of the Tax Department’s key processes and controls across accounting for income taxes and tax compliance
  • Coordinating with the digital team and helping to transition EPIX from its current inventory management and program planning systems to new processes
  • Working closely with other members of the Uber team, measure the impact and efficiency of new products and business processes
  • Mastery of technology-based marketing stacks including landing page development, marketing automation software, email nurturing flows, etc
  • Passion for problem solving and creating solutions
2

Responsibilities For Operations Strategy Analyst Resume

  • Develop and implement five year customer service strategy in support of goals such as customer care center, staffing, telephony, training and education
  • Verify data integrity and support data gathering for KPI’s (key performance indicators)
  • Migration of payments processing platform for corporate clients – FTI (Funds Transfer Integration) to CitiFT (Citi Funds Transfer)
  • Approach work with a sense of urgency and accountability; confident making quick decisions with the best information available
  • Build, maintain, and communicate detailed reporting models to assist city-level, regional, and expansion efforts
  • Support the Tax Department on the Firm’s Finance Risk Lead initiatives
  • Conducting financial analysis, forecasting, and modeling of key department functions and initiatives including film inventory, license fee payments, department budgets, and long-term planning
3

Responsibilities For CAO Operations Strategy & Business Management Resume

  • Working with the Manager of Programming Acquisitions & Operations on asset delivery and processing, including the encoding and delivery of films and original programming
  • CitiFT is Citi’s next generation processing platform enhanced to support customization, faster processing, complex fee calculation and dynamic cut-off time setups
  • CitiFT is being used by Australia, New Zealand, Sri Lanka, India Philippines, Bangladesh and Japan. The migration plan for Malaysia is tentatively between Quarter 4, 2015 – Quarter 4, 2016
  • Quarterly planning – MBO and target setting support
  • Regulatory e-payments project management
4

Responsibilities For Operations Strategy Manager Resume

  • Participate in XLOB collections working groups to drive CCB collection practices and ensure Auto’s compliance with corporate and legal collections policies
  • Weekly metric reporting on the P&E business to senior leadership
  • CRM management – reports, dashboards, requirements assessment and product feedback
  • Sales communications - Weekly sales calls coordination, quarterly all hands management
  • Ad Hoc Platform Sales Team support → Work with Platforms Sales Operations Manager to help scale the business through analysis and strategic initiative project management
5

Responsibilities For CAO Operations Strategy & Business Management PMO Project Manager Resume

  • Develop and implement a motivating incentive compensation plan and related documentation, in support of the company’s compensation philosophy of paying for performance and rewarding talent
  • HTML proficiency and passion
  • Present analysis and insights with clarity and confidence
  • Can-do execution-oriented attitude and not afraid to take risks
  • Mastery of Salesforce.com & Microsoft Excel (objects, data quality, custom workflows, reporting, and dashboard tools, data modeling, data analysis); comfortable with SQL
  • Can-do attitude willing to lead by example and do whatever it takes to succeed – everything from high-level strategic-planning to tactical database administration
  • (Operations) Develops first-hand knowledge of Alcoa’s critical operations and equipment reliability on the shop floor
  • Solve Alcoa’s most significant operational issues
6

Responsibilities For Distribution Center Operations Strategy Manager Resume

  • Develop first-hand knowledge of Alcoa’s critical operations and equipment reliability on the shop floor
  • Solve Arconic’s most significant operational issues
  • Develop first-hand knowledge of Arconic’s critical operations and equipment reliability on the shop floor
  • (Operations) Develops first-hand knowledge of Arconic’s critical operations and equipment reliability on the shop floor
  • Analyzes industry trends and competition
  • Execute. Present data-driven recommendations with clear proposed next steps and then go execute!
  • Analytics. Heavy analysis of driver and rider metrics to properly allocate supply, guide driver programs, and ensure high-quality experiences on the Uber system
  • Execute. Present your recommendations, backed up with data, propose next steps and then go execute!
7

Responsibilities For Manager of Operations Strategy Resume

  • Hustle. Take ownership of Uber's growth in their city and do what it takes to get the job done
  • Team first, collaborative attitude
  • Willingness to Travel (~30-40%)
  • Travel – Approximately 40%
  • Communicate and present to many levels in the organization
  • Quickly assimilate and understand the systems and applications utilized throughout the company
  • Functional lead for Grab for Work’s sales strategy and operation team. Lead in-country Grab for Work sales managers to drive overall GTM and sales strategies to meet quarterly targets
8

Responsibilities For Director, Operations Strategy Resume

  • Scale Seagate’s Business Process Management across all functions and business units using APQC methodology, strong communication, influence skills and good practices across supporting functions
  • Relevant professional experience, along with a successful track record of managing people and teams in Sales Operations, Client Services or other customer service-focused organizations
  • Support strategic planning and analysis activities that help the strategy team formulate company’s long term operational objectives and plans
  • Draw conclusions and recommendations based on stakeholder input
  • Project manage some countries’ growth plans’; quarterly revenue targets, financial
  • Advanced knowledge of MS Excel, Salesforce and ability to interpret data
  • Lead project activities and partner with stakeholders
  • Steer and encourage discussions with x-functional stakeholders to ensure adequate and timely alignment on proposed direction(s)
  • Product Operations (Creation functions, Footwear, Apparel and A&G product ops, etc.)
9

Responsibilities For Manager, PMO Operations & Strategy Healthcare Resume

  • Markets (SCM and Sales functions)
  • GOPS (Global IT, SCM, etc.)
  • Positive attitude and willingness to work on a wide variety of projects
  • Entrepreneurial spirit with drive to take on a leadership role and the accountability and responsibility that comes with it
  • Promotes the Company’s safety culture to ensure a safe work environment. Manages, trains and develops staff by providing timely feedback, coaching and support. Promotes the Company’s safety culture to ensure a safe work environment
  • Responsible for executing and managing projects that ladder back to the sales organization’s strategic and long-range goals
  • Opportunity for Personal growth. In our Strategy Group, your development is as important as your work. Our leaders are heavily invested in helping managers hone their technical, communication, leadership, and other skills
  • Close knit team. The Strategy Group is part of a broader Analytical Community at CarMax consisting of 100+ analysts with stellar work and academic backgrounds spanning from economics, math, and engineering to political science and creative writing, contributing to our collaborative and fun atmosphere
10

Responsibilities For Manager, Sales Operations & Strategy Resume

  • Work/life balance. We work hard, but enjoy very reasonable hours. Our jobs are a healthy part of a great life
  • Quickly learn drivers of company revenue and impact of macro landscape on short- and long-term business opportunities
  • Understand cause and effect relationships between changes in healthcare policy and delivery and company revenue, and develop strategies to address various healthcare evolution scenarios
  • Drive analysis on important strategic decisions in order to optimize our regional business
  • Identify operational weaknesses and help improve or innovate new processes to keep our local teams as efficient as possible
  • Willingness to travel to our Santa Monica, CA office on a semi-regular basis
  • Experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Change Management and Project Management standards

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