Strategic Analytics Resume Sample

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Ferne Haag
13113 Leo Brooks,  Philadelphia, PA
+1 (555) 323 3908

Work Experience

Director, Strategic Analytics
02/2016 - PRESENT
Philadelphia, PA
  • Rule performance management for financial crime systems ensuring optimal false positives and Key Performance Indicators such as alert volume, SLAs and conversion rates focusing mainly upon Anti-Money Laundering, PEPs & Sanctions
  • Design and production of analysis and monitoring to prevent and detect emerging trends. Identify, monitor, escalate and respond to emerging trends within the business
  • Input rules within to Actimize software following giving guidance upon testing
  • Liaise with specific key areas of the bank including RBB COO & Technology, Group Legal & Compliance and other areas of UK RBB Compliance
  • Self-professed \data geek
  • Team player with a
  • Self-professed 'data geek'
  • 'Lean forward' bias to find opportunities and drive results
  • Interest in advancing knowledge and skill with statistical and database applications (SQL)
Strategic Analytics Analyst
06/2013 - 08/2015
Phoenix, AZ
  • Oversee cross-functional initiatives to improve ABI talent including recruiting, learning & development and engagement of the ABI team
  • Lead cross-functional projects as needed
  • Oversee the Rapid Response Capability that delivers rapid insights to senior leaders and business partners in response to market events and key competitive actions
  • Develop best practices for key topics (e.g., testing and experimentation, project lifecycle methodologies, etc.) that can be adopted across the teams
  • Lead high impact cross-functional analytical projects as needed
  • Coordinate regular monthly, bi-weekly and quarterly ABI status reports
  • Oversee department communications
  • Collaborate with internal and external stakeholders to understand the client’s business situation and develop data driven insights that can be understood and implemented
Strategic Analytics Graduate Internship
08/2009 - 03/2013
Philadelphia, PA
  • Effective communication skills ability to 'tell the story'
  • “Lean forward” bias to find opportunities and drive results
  • Interest in advancing knowledge and skill with statistical and database applications (SQL, SAS, etc)
  • Effective communication skills – ability to “tell the story”
  • Prepare deliverables for quarterly executive reviews and monthly & weekly tactical testing meetings with key stakeholders
  • Maintain standard testing criteria, deliverables and measurements of success and apply them consistently
  • Prepare reporting of test results and maintain a comprehensive learning library of test results and provide access to cross-functional partners to help drive future decision-making
  • Create and oversee the execution of the ABI Strategic Operating Plan and the three-year vision and roadmap
  • Develop strategic business cases to fund new projects and initiatives


Herzing University - Kenosha Campus
2005 - 2009
Bachelor's Degree in Business

Professional Skills

  • 1) Examines and evaluates purpose and content of business reports to develop new, or improve existing format, use, and control: Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report
  • Strong critical thinking and problem solving skills. Ability to interact effectively with all levels of staff, especially senior executives
  • Excellent oral and written communication skills, including the ability to effectively present information to and interact with senior executives
  • Proven project planning skills as it relates to setting business requirements to ensure robust data management and reporting
  • Strong skills in Python and/or R, including relevant packages and statistical testing methodologies
  • Excellent programming skills in and working knowledge in SQL, SAS, R, Python or similar
  • Excellent verbal and written communication skills for presenting information and responding to questions from internal and external parties

How to write Strategic Analytics Resume

Strategic Analytics role is responsible for analytical, database, organizational, programming, research, reporting, planning, analysis, finance, access.
To write great resume for strategic analytics job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Strategic Analytics Resume

The section contact information is important in your strategic analytics resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Strategic Analytics Resume

The section work experience is an essential part of your strategic analytics resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous strategic analytics responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular strategic analytics position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Strategic Analytics resume experience can include:

  • Reverse-engineering skills with ability to work independently, requiring little supervision
  • Basic Visual Basic for Applications troubleshooting and code writing skills
  • Advanced personal computer skills utilizing Microsoft Office and other Windows based applications
  • Proficient in R, SAS and/or SQL, other relational database analytical tools, as well as a willingness to pick up new skills in this area
  • Work experience in a professional services environment: market research, Digital consulting/media or advertising
  • Significant experience with SQL querying and working with large datasets

Education on a Strategic Analytics Resume

Make sure to make education a priority on your strategic analytics resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your strategic analytics experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Strategic Analytics Resume

When listing skills on your strategic analytics resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical strategic analytics skills:

  • Strong organizational skills in task prioritization, effective time management, meeting facilitation, conflict resolution, and risk identification/mitigation
  • Related experience, demonstrating strong analytical skills, project management and team collaboration
  • Proven examples of when problem-solving and decision-making skills have come to fruition
  • Excellent communication and interpersonal skills as it relates to managing internal stakeholders
  • Consulting skills to be able to take a business problem that is potentially vaguely defined and determine an appropriate analytical approach to solving it
  • Using data more effectively to detect and investigate fraudulent behaviours - Fraud Analytics

List of Typical Experience For a Strategic Analytics Resume


Experience For Director, Strategic Analytics Resume

  • Excellent quantitative skills and ability to interpret data from multiple sources; excellent knowledge of Microsoft Excel, Access and PowerPoint
  • Demonstrated experience in strategy, business analysis, data mining, quantitative data analysis tools
  • Quick learner with superior time management and problem solving skills
  • Effectively communicates across levels and functional areas
  • Solid understanding of the sales trending, and knowledge of how metrics relate to underlying growth strategy

Experience For Strategic Analytics Analyst Resume

  • Excellent understanding of statistics & machine learning algorithms (supervised / unsupervised techniques)
  • Experience working with Research Partners like Hall & Partners, Millward Brown, IPSOS
  • Develop proactive relationships with functional partners including CIB Strategy, P&A, HR, Controllers, Risk and Compliance to ensure effective information flow
  • Experience working closely with business leaders to enable strategy through data
  • Strong analytical capability Basic understanding of business statistics
  • Adjust to changing priorities in a fast-paced, dynamic retail environment
  • Manage multiple projects and flexibility to change priorities rapidly

Experience For Strategic Analytics Manager Resume

  • Ensure a strong control environment with a consistent focus on self-identification and remediation of control vulnerabilities
  • Manage and provide leadership to a large team of experienced managers and analysts in multiple US and India locations
  • Risk management or financial services experience
  • Relevant work experience in an analytic role
  • Strong Excel; SAS and SQL
  • Experience with data visualization (Tableau) and/or data management (SAS, SQL)
  • Making operational processes more efficient through by exploiting the data available and embedding analytics into operational processes - Operational Analytics
  • Getting timely value out of data when it’s fast-flowing, varied in structure and huge in volume - Big Data Analytics

Experience For Strategic Analytics Director Resume

  • Identifying customer behaviour patterns and recommending strategies to appeal to customers - Customer Analytics
  • Developing common-sense, comprehensive (considering all financial, legal, IT, and customer service impacts) solutions to solve complex business challenges
  • Set up operational scoring models, dialing strategies and forecasting models to maximize overall recovery success
  • Development, automation and analysis of appropriate monitoring MI ensuring key trends are actioned as appropriate
  • Fluent in using Microsoft Excel, SAS, SQL, R for data manipulation, analysis and charting
  • Develop proactive relationships with other CIB F&BM teams including Banking, TS Product and Regions
  • Define and develop the program for metrics creation, data collection, modeling, and reporting the operational performance of Facebook’s data centers
  • Run risk reporting processes for MB Risk and deliver on management, regulatory and investor reporting

Experience For Associate Strategic Analytics Resume

  • Provide leadership, coaching and mentoring to a group(s) of analytic professionals
  • Compile and organize monthly internal and external datasets related to existing servicing pools
  • Identify gaps in existing data collection and reporting processes
  • Act as point of contact for all reporting and data requests corresponding to SA Acquisition team
  • Support Senior Management on analytical projects of varying sizes and complexities, including
  • Manage projects in a cross-functional orgs working collaboratively across Risk COE's and xLOB partners, such as commercial banking

Experience For Business Analyst Senior Strategic Analytics Resume

  • Background in relationship-marketing and CRM with thorough understanding of customer acquisition and the customer lifecycle
  • Familiar with sales data mining, financial analysis as well as campaign tracking and measurement
  • Capable of anticipating potential issues/problems and developing solutions when needed
  • Subject matter expertise in internal data sources and data models as it pertains to efficiently carrying out reporting and data management requests
  • Data Sourcing: Includes identification and procurement of data sources, facilitation of data capture
  • Data Usage: Includes report writing, dashboard creation and analytics
  • Engage with Finance and senior management to scope, plan and execute open-ended analytical efforts that address key business questions facing the firm
  • Ensure all changes are made following the appropriate AML Analytics Governance framework
  • Develop and enhance analytical frameworks that can be used consistently for decision making

Experience For Senior Analyst, Strategic Analytics Resume

  • Deep understanding of statistical analysis
  • Continuously evolve advanced analytics techniques for forecasting and align the process and methodology across Geo’s and functions
  • Lead the team in a transition from a reporting heavy book of work to a deeper focus on analytical work-streams
  • Manage day to day delivery of reporting requirements
  • Measure and improve the quality of analytics solutions on an ongoing basis
  • Provide analytical support for new initiatives by proactively identifying opportunities to drive value in the Credit Line Increase optimization process
  • Partner with Risk team to support underwriting, price optimization and overall expansion opportunities
  • Compile thoughtful post-mortem analyses to derive insights into the performance of specific content deals or programming categories

Experience For Analyst, Strategic Analytics Resume

  • Translates user data requirements into source to target mapping specifications and into Informatica ETL logic to support EDW
  • Develop communications related to Data Governance initiatives, including reports and presentations to the senior leadership
  • Establish and manage the Data Governance intranet site, including program updates and request workflow
  • Develop / Enhance Loss forecasting framework for all channels for Fraud
  • Drive the different budgeting cycles through execution and discussion with various loss line owners
  • Manage analytic projects, ensuring their delivery on time

Experience For Senior Analyst Strategic Analytics Resume

  • Foster a collaborative approach to working within the Finance department and across functional departments
  • Interest in understanding the business’ broader strategic goals and ability to translate them into relevant and actionable projects
  • Naturally curious and passionate about numbers, data, insights and applications to advertising
  • Expertise with software packages including SAS, SQL, Enterprise Miner/Knowledge Seeker/CART, MS Office/VBA
  • Familiarity with database and reporting tools such as R, SQL/PL SQL, VBA, Tableau
  • Be persuasive with details, facts and supporting data
  • Works as part of a team of analysts to ensure all aspects of data value chain are met
  • Data Availability: Includes ETL processes, data warehouse management, data governance, technology

Experience For Strategic Analytics Lead Resume

  • Data Application: Incudes education and communication
  • Data: Identify, evaluate, cleanse, and organize disparate data sources. Identify data sources available and collect primary data where necessary. Understand and assess the value of data sources based on our organizational need. Prepare the data for analysis
  • Partner across the Institute to help teams in all areas answer difficult questions and to help RTI meet changing business demands through solutions that bring clarity to complex challenges. Build and foster this capability throughout the finance organization
  • Provide thought leadership on Finance 2025 analytics capabilities and required future state – including structure and governance, staff training and development needs
  • Assist in building Finance 2025 capabilities through introduction of new tools and processes and mentoring staff in required skills. Help create a sustainable talent development model to ensure sustainability
  • Act as a trend-spotter for the CFO ecosystem and recommend/drive internal changes to ensure RTI remains current with best/emerging practices. Monitor signals of future change and advancements in technology and recommend application for RTI

List of Typical Skills For a Strategic Analytics Resume


Skills For Director, Strategic Analytics Resume

  • Strong organization skills and analytical skills
  • Excellent verbal and written communication skills - ability to liaison with cross functional groups, present results to senior leaders, create effective
  • Advanced Excel skills. Moderate Access, Visio and PowerPoint skills
  • Logically structuring analyses using strong analytical, interpretive and problem solving skills
  • Strong leadership skills with a desire to oversee the development of analysts on the team

Skills For Strategic Analytics Analyst Resume

  • Good interpersonal & communication skills. Able to communicate complex solutions to senior managers
  • Demonstrated project management skills and ability support projects cross-functionally
  • Excellent communication skills (both oral and written) with the ability to translate data findings into business insight
  • Someone with good written and verbal communication skills
  • Effective communication skills ability to “tell the story”
  • Strong SQL/SQL server skills required
  • Intellectual curiosity, critical thinking and creative problem-solving skills

Skills For Strategic Analytics Manager Resume

  • Shows strong knowledge of mathematical and statistical models in a highly technical context, with proven record of building solutions to complex problems
  • Prior work experience in an analytical position within the discipline to be hired in and within the US Consumer Lending Business
  • Prior experience in strategy / policy role of working in US Auto Finance (Loan and/or Lease) industry would be a preference
  • Experience and strong capabilities working across a complex, global matrixed organization with distributed virtual teams
  • Someone with an interest in developing their relationship management skills
  • Demonstrates strong attention to detail and a high level of due diligence
  • Communicates and collaborates effectively with leadership teams to achieve business deliverables

Skills For Strategic Analytics Director Resume

  • Superior communication, attention to detail and presentation skills
  • Quantitative skills complemented by intellectual curiosity
  • Experience and strong capabilities in strategic business case development and business process design
  • Demonstrated experience in quantitative and qualitative data research and analysis
  • Any prior experience with Data & Analytics would be advantageous
  • Effectively communicate and socialize actionable results and findings throughout the organization

Skills For Associate Strategic Analytics Resume

  • Proven relevant experience in an Analytical Role
  • Strong business acumen & demonstrated an aptitude for analytics that incites action
  • Proficient in SQL, R, and/or SAS, other relational database analytical tools, as well as a willingness to pick up new skills in this area
  • Organizational skills, with high attention to details
  • Moderate Access skills with ability to create, troubleshoot and enhance databases
  • Work experience (Manager), 3+ years work experience (Sr. Analyst)
  • Emerging: 3-5 years experience
  • Strong knowledge of analytical techniques: supervised learning and unsupervised learning, natural language processing (NLP) and sentiment analysis

Skills For Business Analyst Senior Strategic Analytics Resume

  • Experience blending data visualization and storytelling to create compelling presentations that communicate insights to senior executives
  • Working experience in a client facing role
  • Experience managing direct reports and training junior team members
  • Experience working on tasks or projects with cross-functional partners such as Creative, Planning and Account Management
  • Experience working with and building relationships across functions and levels of an organization
  • Healthcare provider experience in a hospital or consulting environment, particularly in Strategic Planning or Business Development required

Skills For Senior Analyst, Strategic Analytics Resume

  • Experience establishing & maintaining relationships with individuals at all levels of the organization
  • Deep experience of P&L management, planning and forecasting sciences
  • Advanced proficiency in MS Excel, experienced in building models to drive decision-making
  • Support Leadership in creating and managing analytical priorities, roadmap, portfolio project plan and executive communication
  • Provide education and training to expand the effective use of data across the organization
  • Manage document uploads and performs internal audit function to ensure all required documents are uploads to the shared system prior to closing out a project
  • Manage the delivery of appropriate and effective stakeholder reporting and MI
  • Consulting and/or strategy experience
  • Experience in analytics, reporting and data transformation

Skills For Analyst, Strategic Analytics Resume

  • Experience in the consumer/card lending industry
  • Experience in purchasing/commodity management
  • Strong numeric and verbal reasoning
  • Hands-on experience in at least one of the leading advanced analytics tools (e.g. R, Python, SPSS, SAS, CPLEX or MATLAB) as well as exposure to Excel
  • Grasp complex analytic principles and techniques Demonstrated creativity in identifying the 'so what'
  • Establish and develop a highly-skilled and motivated team to meet the growing needs of the business
  • O Establish and develop a highly-skilled and motivated team to meet the growing needs of the business
  • Demonstrated creativity in identifying the 'so what'
  • Able to work highly independently and manage multiple priorities in an agile fast paced environment

Skills For Senior Analyst Strategic Analytics Resume

  • Manage the delivery of appropriate and effective stakeholder reporting and MIS
  • Experience with data visualization in Tableau
  • Strong ability to develop and communicate strategic recommendations to all levels of leadership
  • Sound understanding of Python data structures and best practices (2-4 years experience)
  • Experience with Web Service Integration (SOAP/WSDL, RESTful HTTP, WCF) and supporting security models (OAUTH)
  • Development experience using data development / Analysis tools

Skills For Strategic Analytics Lead Resume

  • Experience with analytics tools, preferably SAS
  • Proven ability to work well independently, but also function in a team environment, with frequent contact with people at all levels of the organization
  • Demonstrated ability to work with highly confidential and proprietary information
  • Detail orientated, proven ability to recognize patterns in data
  • Proven track record in Model Risk Management compliance
  • Experience in an analytical role
  • Demonstrated interest in technology, entrepreneurship, and venture capital
  • Experience with some or all of: SAS, R, SQL, Spark, Python, etc.

List of Typical Responsibilities For a Strategic Analytics Resume


Responsibilities For Director, Strategic Analytics Resume

  • Assist in the liaising/oversight of activities managed within the firm’s centralized functions for specific Chase Paymentech related AML, OFAC, and Negative Media cases
  • Demonstrated experience in machine learning and big data applications
  • Prior work experience in an analytical position within the discipline to be hired in and within the US Consumer Lending Business
  • Excellent understanding of credit card dynamics
  • Proven stakeholder management and relationship building with internal/ external parties
  • Experience with analytics tools like Google Analytics, Omniture, DART, Netbase, VisualIQ
  • Work with IT to implement models and create architecture to support data collection and validation
  • Strong analytical, financial, modeling and problem solving ability
  • Change priorities rapidly as the needs of the Company change

Responsibilities For Strategic Analytics Analyst Resume

  • Strong initiative, ownership, and attention to detail
  • Experience in an analytical role
  • Someone who has the ability to prioritise tasks, has a logical approach to work, with the ability to work independently
  • Translating complex analysis into concise presentations with sound business conclusions; and,
  • Forecasting and monitoring credit risk performance and business compliance
  • Other analyses, reporting, modeling as needed
  • Adapt statistical methods to solve business analytics problems in cross-functional areas, including technical product, operations, engineering

Responsibilities For Strategic Analytics Manager Resume

  • A keen and active interest in presenting and translating information
  • Regularly review performance on key Financial Crime systems (e.g. AML Transaction Monitoring,,OEDQ)
  • Support IT testing requirements for projects which intersect with analytical delivery requirements, provide feedback
  • Creation of detailed desktop procedures & documentation for newly developed reporting packages
  • Transform data into insight & recommended actions for inspiring change in business results
  • Continuously work with business, policy, finance and technology teams to improve strategies, identify and plug leakages and drive Judgmental decision making
  • Spearheads the credit strategy development initiatives, ensuring that they remain consistent with the business's overall strategy
  • Friendly and sociable nature and enjoy working with others

Responsibilities For Strategic Analytics Director Resume

  • Someone who is motivated, proactive, enthusiastic and dedicated to achieving results and high standards
  • Commitment to a two-year learning programme
  • Review and prepare mass quantities of data for analysis; primarily using Excel
  • Support projects with financial and business optimization modeling when necessary
  • Advanced understanding of SAS, SQL and Excel

Responsibilities For Associate Strategic Analytics Resume

  • P&L knowledge and understanding of profit drivers
  • Build predictive scoring Models, where appropriate
  • Drive improvements to the reporting process to ensure accuracy and improve efficiency
  • A love of working with people in a team-focused environment
  • The willingness to take ownership of challenging tasks, even beyond your initial scope of responsibility
  • Compiles market condition information regarding commodities and suppliers and suggests/implements business strategy changes
  • Change rules within agreed parameters to optimise performance
  • Regular stakeholder engagement to communicate performance and benefits
  • Provide Subject Matter Expertise on the systems to all business areas and projects

Responsibilities For Business Analyst Senior Strategic Analytics Resume

  • Perform ad-hoc queries to assist Compliance team members
  • Critical thinking - capable of generating consistently accurate, useful reports, as well as, an enthusiasm for translating data into actionable insight relevant to marketing program objectives
  • Subject Matter Expert in merchant’s Payment Card Industry Data Security Standards (PCI DSS) requirements and validation process
  • Execute strategic projects focused on optimizing business performance, such as cross-sell analysis, coverage model review, client prioritization, and client account planning
  • Lead complex and transformational initiatives on data and reporting in partnership with business and technology

Responsibilities For Senior Analyst, Strategic Analytics Resume

  • Deliver analysis and MIS to examine business drivers and provide actionable recommendations on sales strategy to improve business performance
  • Partner with TS Product & Region F&BM teams on cross functional Sales / Product initiatives
  • Run data management and data quality for Mortgage risk data which form the foundational infrastructure and drives upstream reporting, analytics and strategy in the business and across the firm
  • Partner with Chase consumer businesses to develop advanced analytic insights on customer preferences, behavior and risk management
  • Assist with maintenance and accuracy of company data within SVB’s data warehouse, CRM systems and other repositories
  • Using analytics to drive business decisions in management consulting, investment banking, business operations, finance, product/marketing analytics, pricing or other related field
  • Manage multiple stakeholders and work cross-functionally
  • High energy, “can do” personality and ability to thrive in a high-growth, dynamic environment
  • Execution of a specific set of customer segmented treatment strategies for post charged off customers across recovery operations

Responsibilities For Analyst, Strategic Analytics Resume

  • Support and complete various projects, including automation/standardization efforts. Constantly evaluate systems, processes and procedures for inefficiencies, and make recommendations for improvement
  • Develop analyses and reports used to support SLS’s Business Development efforts. Develop analyses and reports used to provide market intelligence to SLS management, departments and clients
  • Train, guide and mentor team resources
  • Special high-level analytics and quantitative analysis as needed
  • Identifies fact-based solution strategies for key business issues raised by clients to ensure that all-important issues are addressed fully and appropriately
  • Determines when and how to use quantitative research tools and models. Drives solutions development process and works cross-functionally to build business case for new solutions development

Responsibilities For Senior Analyst Strategic Analytics Resume

  • Collaborate as part of the senior leadership team within EBI. Promotes transparent communication among management team
  • Participate in analysis of monthly, quarterly and annual KPI’s
  • Develop and maintain databases and maintain various financial models
  • Create and maintain model, report and database documentation
  • Provide leadership and direction to 1 -3 Strategic Business Analysts (if needed)
  • Design and manage analytical strategies for delinquent portfolio including channel optimization, segmentation, payment solutions, and overall portfolio performance management

Responsibilities For Strategic Analytics Lead Resume

  • Act as a member of the Chase Card & Overdraft Collections Risk Strategy Leadership team, assuring that the function is making effective decisions to manage the Risk of the business while assuring effective profitability decisions
  • Review detailed reports of audit and regulatory findings, presenting any irregularities to management and developing action plans where required
  • Production of BAU MIS packages in support of CAF JL Risk Team
  • Development of presentation material to communicate trends to internal and external partners
  • Conducts hands-on analysis on customer and campaign data using analytical and statistical tools such as SQL/SAS to uncover insights and develops recommendations
  • Analyzes customer and campaign performance trends, including adhoc/custom requests from internal business partners, and presents to the leadership in a top-down manner
  • Build Personalized Investment Strategy to help drive 1:1 offer/incentive portfolio – including establishing strategic segment priorities, willingness to invest, opportunity analysis/sizing, KPI development & reporting, managing return-on-investment

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