Storage Specialist Resume Sample

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Otto Veum
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Work Experience

Storage Sales Specialist
08/2016 - PRESENT
Phoenix, AZ
  • Performs installation and set-up of Symantec’s NetBackup backup and recovery service suite to regional IT servers including the SAN and LUN media servers
  • Manage current storage environment to include usage, performance and availability
  • Work with application developers and DBA’s to determine storage, optimization and monitoring requirements
  • Troubleshoot existing SAN environment (Fibre Channel, iSCSI, CIFS, NFS, IBM N Series, Brocade, Windows, Linux)
  • Daily monitoring of storage equipment to include managing support tickets with IBM on an as-needed basis
  • Participate in a geographically dispersed 24 x 7 support organization including shift and/or off hours work for system OS/maintenance upgrades and project work as needed
  • Storage Engineer is responsible for ensuring the smooth operations of the storage infrastructure, supports and fine-tunes the efficiency of the implemented storage management solutions, and overall storage efficiency objectives
Mainframe Storage Specialist rd Level Support
01/2014 - 02/2016
Phoenix, AZ
  • Strong communication and organizational skills to manage escalations and act in an availability manager role when releases encounter challenges
  • Participates in weekly team meetings
  • Cross-train and mentor other team members in storage management process and procedures
  • Researches, monitors, and communicates business and technology trends as it relates to personal computing technologies and productivity tools, as well as competitors’ use of technology, to the Department manager and senior management within the business units in order to update them about technology trends related to the LOB
  • Monitoring the team’s incident and service request queues and taking on new tasks appropriately
  • Ensure high ticket quality is maintained by ensuring analysts are updating tickets properly, SLO’s are met, RCA and Problem logs maintained and PLOGs are followed up and closed down adequately
  • Strong understanding of ITIL processes relating to Incident, Problem, Change as well as SAN related platforms and processes
  • Proven track record of managing the resolution of complex issues within a technology environment and ensure operational, reputational, and proprietary risks are minimized
  • Translate technical details into an Manager/Sr.Manager consumable format
EMC Storage Specialist
11/2008 - 09/2013
Chicago, IL
  • Broad knowledge process improvement techniques and principles
  • Demonstrated ability to build relationships and foster communication between various individual people, teams, and organizations
  • Self-motivated, self-directed and able to work independently / strong organizational and time-management skills
  • Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of
  • Works on accounts of greater strategic (long term) value to HP
  • Minimal direct time with customer's technical buyers
  • Typically assigned higher than average quota
  • Support extended sales team to develop territory and opportunity specific sales strategies based on technology and market trends as well as competitor’s trends


Auburn University
2003 - 2007
Bachelor's Degree in Technical

Professional Skills

  • Strong leadership and interpersonal skills; proven ability to work collaboratively with all levels
  • Have excellent in verbal and written communication, presentation and negotiation skills
  • Proven extensive documentation skills using Visio, Powerpoint etc
  • Extensive problem-solving skills for debugging storage arrays, SAN switches, operating systems, backup failures and network issues
  • Relevant experience or equivalent education and work experience
  • Self-Learner, with high presentation skills
  • Good communication skills and business insight to develop relationships at engineering, commercial, and executive levels throughout organizations

How to write Storage Specialist Resume

Storage Specialist role is responsible for storage, business, interpersonal, negotiation, development, english, communications, leadership, san, design.
To write great resume for storage specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Storage Specialist Resume

The section contact information is important in your storage specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Storage Specialist Resume

The section work experience is an essential part of your storage specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous storage specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular storage specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Storage Specialist resume experience can include:

  • Articulate Dell’s value proposition and maintain knowledge of competitive solutions to effectively position Dell’s solutions and how Dell’s Solutions differ from the leading enterprise competitors
  • Engage effectively at CxO level and demonstrate measurable ROI
  • Superior negotiation and conflict resolution and problem solving skills
  • IT related sales experience (Storage) and proven ability to identify, qualify, develop and close opportunities
  • Experience implementing and designing solutions in a variety of enterprise storage, networking, or high-end enterprise environments
  • Demonstrated expertise in SAN fabric management (ISLs, utilization, zoning, masking, etc.)

Education on a Storage Specialist Resume

Make sure to make education a priority on your storage specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your storage specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Storage Specialist Resume

When listing skills on your storage specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical storage specialist skills:

  • Positive high energy sales professional with strong prospecting skills
  • Prior selling experience that includes complex solutions and a diverse set of selling responsibilities. 2-3 years desired
  • Prior selling experience that includes complex solutions and a diverse set of selling responsibilities. 5-8 years desired
  • Apply problem solving skills to troubleshoot and resolve technical problems
  • Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution
  • Combines storage expertise with consultative solution selling and business development skills to align the client's business needs with solution

List of Typical Experience For a Storage Specialist Resume


Experience For Storage Sales Specialist Resume

  • Proven Infrastructure (Storage, SDS, Backup) experience
  • Experience in planning, designing, testing and implementing HDS Tiered Storage Infrastructure solutions that include analysis policies and monitoring
  • Experience in coordinating, training and communicating storage activities, including storage plans with both internal and external stakeholders
  • Experience in designing and implementing thin provisioning/wide stripping in a Tiered Storage Infrastructure
  • Significant experience in architecting, configuring and managing multiple storage technologies such as EMC, Compellent, NetApp, HP, IBM, etc
  • Strong track record in achieving and/or exceeding targets set
  • Experience in selling data center solutions
  • Experience in maintaining mission critical production environment in large data centers
  • Proven ability to be flexible and adapt to changing business needs

Experience For Mainframe Storage Specialist rd Level Support Resume

  • Experience using Hitachi Command Suite and Storage Navigator to create parity groups, disk pools and volumes
  • Very strong ability to articulate a position both verbally and in written communication
  • Experience with replication, snaps, clones, etc
  • Work in a dynamic and high-paced IT environment with a strong customer focus
  • Operate and maintain HP,EMC and IBM enterprise storage arrays
  • Base knowledge and experience in maintaining storage hardware for cooperation with vendor in replacing failed hardware units on all the SAN and NAS environment
  • Provide excellent customer service in managing user facing tasks such as data transfers, restores, and permissions management

Experience For Storage Technical Sales Specialist Resume

  • Proven ability to manage multiple, lengthy and complex sales cycles
  • Proven ability to embrace change & leverage new value propositions rapidly
  • Proven record of working closely with customers to deliver solutions that exceed their technical and business expectations
  • Solutions sales experience, with 4+ specifically focused on storage solutions
  • Broad technical experience with software defined storage (SDS) technologies like Gluster and Ceph

Experience For Server & Storage Specialist Resume

  • Engages at CxO level and demonstrates measurable Return On Investment
  • Strong ability to evangelize on the value of Dell EMC Storage portfolio and to drive sales campaigns
  • Experience and ability in accurately forecast and develop pipeline
  • Experience with provisioning and installation of virtualization technologies
  • Transfer knowledge to inexperienced customers and Partners
  • Torage/Infrastructure/Services sales experience

Experience For EMC Storage Specialist Resume

  • Strong knowledge of Data Centre; Hybrid Cloud & Software defined infrastructure
  • Proven ability to close off new business
  • Well-connected with strong relationships with decision makers and influencers in organisations
  • Demonstrated achievement of quota, diversity of business customer, and frequent customer interface
  • Enterprise customer storage sales experience of 8+ Years
  • Operate and manage the Enterprise Backup and Restore policies and systems
  • Collaborating with Account Manager in fulfilling sales goals and responding to tenders/customer proposals

Experience For Storage & DPS Operations Specialist Resume

  • Ensuring there is continuous improvement in meeting SLA’s on the delivery of services to Thales customers
  • Sharing best practices and being consultative
  • Creating and maintaining procedures and documentation
  • Building and managing relationship with key decision makers and influencers in assigned accounts and territories
  • Managing the complete sales cycle from Opportunity Identification, Technical and Sales Progression, Negotiation, Closure and managing customer satisfaction
  • Working closely with Account Managers, Partners and Presales to grow the pipeline and position the solutions and benefits to the prospective customers
  • Handling backup and recovery performance issues as reactive and proactive work
  • Articulating the business value of IBM systems solutions and products to senior managers and technical decision makers

Experience For Network / Storage Specialist Resume

  • Performance monitoring and tuning to ensure optimal performance of all systems in AOR. Develop storage capacity planning reports and procedures
  • Coordinates with Sales teams on account mapping, Dell EMC storage portfolio positioning and selling strategies
  • Perform quality assurance activities, including problem analysis, testing and debugging
  • Knowledge of NetApp NAS and SAN storage including expertise in snap shots and snap mirroring
  • Supporting and managing Brocade or Cisco Storage Networks
  • Responsible for designing and executing a consistent sales strategy to achieve assigned goal
  • Build prototypes/POCs for the proposed solutions and provide technical leadership to the teams in designing and implementing the solutions
  • Lead or participate in the provisioning and maintenance of storage capacity and infrastructure according to the storage management guidelines and policies

Experience For Software Defined Storage Specialist Resume

  • Engage on business level discussions around solving Storage Solutions challenges and customer pain points across the customer’s environment
  • NAS head upgrade planning and execution
  • Fluent in workflows of VL Claims and AS400 applications, and Excel for detailed tracking of the files in court
  • Intimate knowledge of the claims cycle and all claims protocols and procedures for towing & storage files in court
  • In depth understanding of the Repair Storage Liens Act, Consumer Protection Act, Case Law and various bylaws

Experience For Storage Specialist Solutions Architect Resume

  • Maintain composure and respond accurately and appropriately during periods of intense scrutiny
  • Respond to support requests and incident through USD Service Desk system, respond and resolve issues according to SLA policies
  • Create and manage Change Orders for deploying changes in the infrastructure
  • Gain deep understanding of our customers’ business and IT environments
  • Collaborate with sales executives in assessing the potential application of Red Hat’s solutions
  • Support and maintain multi-petabyte-scale disk storage systems including, but not limited to Storage Area Network (SAN) and Network Attached Storage (NAS)
  • Base fiber Brocade switches management (like zone management) and simple troubleshooting

Experience For Mainframe Storage Specialist Resume

  • Work with all storage vendors to eliminate all existing or potential issues
  • Perform troubleshooting and remediation of Clients (Windows, AIX, and RedHat Linux) backup issues that can't be resolved by the sys admin
  • Install, monitor, upgrade and maintain operating systems
  • Provide updated SAN diagrams reflecting any infrastructure alterations
  • Achieve the Storage sales targets assigned
  • Develop and implement the agreed Storage sales market strategies and ensure the extended IBM sales team achieves the Storage business objectives within the territory /accounts
  • Proactive monitoring and troubleshooting, problem determination and resolution
  • Installation and configuration of SAN storage controllers, installation of fiber channel connectivity to new storage box, and physical setup of new storage box
  • Data migration and replication

List of Typical Skills For a Storage Specialist Resume


Skills For Storage Sales Specialist Resume

  • More than 8yrs IT sales experience. 2.good solution experiece for banking public industry infrastrcture working experience
  • Able to progress opportunities effectively
  • Experience in developing and responding to written client proposals
  • Client/customer relationship: maintaining excellent communications with customer management and technical teams. Bridging the two to maximize the revenue
  • Experience working with Information Technology Infrastructure with specific focus in Storage technologies including
  • Have the ability to build effective and valuable solutions working with the sales teams and business partners as appropriate, to support winning the business
  • Significant experience supporting enterprise sales of Converged solution (storage, networking, virtualization) or Storage solution to large enterprise accounts

Skills For Mainframe Storage Specialist rd Level Support Resume

  • Experience in a customer-facing role
  • Experience in delivering Product Presentations and Briefings to Client
  • Experience in developing sales account strategies
  • Demonstrable knowledge of IT capabilities and significant experience providing IT support across multiple countries
  • Sales experience selling to Automotive Industry
  • Or more of selling experience at NSP or partner level
  • Extensive selling experience within the midmarket and or commercial / public sector in Israel

Skills For Storage Technical Sales Specialist Resume

  • Experience and knowledge in value-selling proposition for datacenter and IT environment
  • Experience selling storage solutions
  • Experience selling in to Healthcare, Life Sciences account base
  • More than 3 years’ of verifiable experience with mainframe operations and monitoring
  • Demonstrate a broad understanding of trends & technologies for storage and software defined storage solutions
  • Experience in Storage Architecture, Design and Implementation of Enterprise Storage Solutions for Clients

Skills For Server & Storage Specialist Resume

  • Experience in a Pre-Sales or Post-Sales Technical Solutions role
  • Experience in Infrastructure sales: servers data Center, Virtualization, software defined data center, storage, backup, object storage
  • Demonstrated progressive achievement, diversity of business customers, and higher level customer interface
  • Experience in the plan, design, configuration and support of large and diverse enterprise storage requirements
  • Advanced sales experience preferably in the Storage Technologies or Data Center Technologies
  • Experience as successful account/business manager
  • Experience in Infrastructure sales: storage, backup, servers data Center, Virtualization, software defined storage, object storage
  • Experience in consultative services content and systems integration business – Advantage
  • Extensive experience with C-level interaction

Skills For EMC Storage Specialist Resume

  • A high level skilled professional on vertical industry knowledge and solutions expertise in multiple key industry IT domains
  • Experience in Storage Sales
  • Experience in IT Storage Solution sales
  • Enterprise and Commercial Accounts experience
  • Verifiable experience as IBM mainframe specialist (zSeries)
  • Growing and maintaining customer relationships to Technical Director level and above
  • Operating Systems - Windows 2012 and 2008, Red Hat Enterprise Linux 6 & 7

Skills For Storage & DPS Operations Specialist Resume

  • Scripting - Powershell, Bash, Perl, PowerCLI
  • Provisioning - vSphere, vRO
  • Networking - Infoblox, F5, Cisco
  • Understanding of Windows and UNIX/Linux environments
  • Selling in to Healthcare, Life Science account base
  • Developing a future pipeline of Storage infrastructure business within aligned territories

Skills For Network / Storage Specialist Resume

  • Thorough understanding of Hitachi replication technologies – setting up new environments and troubleshooting
  • Performing capacity planning, performance analysis and development of compute/network/storage infrastructure disaster recovery plans
  • A passion for sales and technology, a positive attitude, as well as being a team player is essential
  • Wide technology knowledge, broad understanding of IT architecture and components – specifically in storage technologies
  • Develops and maintains wide knowledge of current and emerging technologies and trends in the storage & data management world

Skills For Software Defined Storage Specialist Resume

  • Engages proactively with the customer to influence their decision making process within the storage area
  • Private medical care including dental care
  • Medicover Benefits System (including Multisport)
  • Possess Storage Networking Industry Association (SNIA) Certified Storage Engineer (SCSE) certification
  • Rapidly evaluate changing technologies and service options and apply them to the business environment
  • Successfully employ systematic problem-solving techniques for root cause analysis and improvement efforts

Skills For Storage Specialist Solutions Architect Resume

  • Thorough understanding of Hitachi HDS Command suite (HTnM, HTSM, Device Manager)
  • Troubleshooting performance issues in a mission critical enterprise level environment
  • Knowledge of contract administration principles and practices to monitor performance and to solve problems relating to modifications
  • Deep understanding of pipeline management discipline and ability to explain benefits to partners/sales
  • Gathers information to develop an accurate understanding of customer technology infrastructure
  • Thorough understanding of architecture, design, and implementation of modern IT systems and cloud infrastructures
  • IBM offers significant career growth opportunity in every industry and across the world. We seek to hire and retain the best talent in the industry, and to allow our professionals to leverage their talents and abilities in a career path that rewards them and our company
  • Demonstrates the ability to leverage the company's portfolio of products and services to change the playing field against our competition
  • Understands the leverage of services as part of strategic portfolio of products

Skills For Mainframe Storage Specialist Resume

  • Promotes services as part of all strategic opportunities
  • Is considered as an expert in knowledge of storage products, solution and service offerings as well as competitor's offerings to be able to sell large solutions
  • Solid understanding of the digital transformation, the role of IT within area of storage and how companies' solutions differently address specific industry challenges as well as their cross-segment capabilities
  • Very good language skills in French and English
  • Strong communication skill with customer and IBM internal
  • Ales experience on hardware, software, etc
  • Experience with other Software Defined Storage solutions

List of Typical Responsibilities For a Storage Specialist Resume


Responsibilities For Storage Sales Specialist Resume

  • Identify new opportunities based on IT experience and discovery skills
  • Proven Enterprise/large account sales experience
  • Experience in Strong Network of Connections Across IBM and Clients
  • One (1) years experience with EMC Clariion experience
  • Use C-level engagement skills in collaboration to offer value-add solutions to the client
  • Working experience with Storage boxes (either one of the following: Lenovo S2200, DS4000/5000/8000, V7000, XIV, SVC)

Responsibilities For Mainframe Storage Specialist rd Level Support Resume

  • Good Understanding of Windows and Unix operating systems
  • Good understanding the different storage and back up architectures
  • Experience in related software industry with at least 5 years in a selling role as a Sales Overlay
  • Experience selling storage systems and software to Commercial and Enterprise class accounts
  • Demonstrates leadership and initiative in working with both channel and alliance partners
  • Demonstrates leadership and initiative in successfully positioning complete HPE portfolio needed for the customer's requirements
  • Experience in software related technologies such as data replication, archiving, deduplication and storage virtualization
  • Previous experience having worked in a complex environment

Responsibilities For Storage Technical Sales Specialist Resume

  • Experience supporting both SAN and NAS technologies
  • Experience supporting both Windows and Linux host systems
  • Competitive experience in High Performance Computing (HPC), Cloud and Storage
  • Experience selling storage hardware and/or software products
  • Experience with data management software, including ONTAP or IntelliSnap
  • Work with the technical team to deliver effective Proof of Concept (POC), Proof of Technology (POT), support critical situations
  • Strong track record in achieving &/or exceeding targets set
  • Gives immediate response to urgent/priority matters. Initiates tracers on items requiring such actions
  • Torage/Infrastructure/Services sales experience

Responsibilities For Server & Storage Specialist Resume

  • Proven ability to close off new business & grow current install base
  • Experience product sales in the desired specialty
  • Operates onsite or remotely
  • Experience in non-DoD / Intel Federal Government accounts
  • Experience in Storage Sales
  • Experience in IT Sales
  • Defining and identifying IT Datacenter / Storage projects in the coming quarters by acting as a trusted advisor to the allocated customer set

Responsibilities For EMC Storage Specialist Resume

  • Developing and driving proactively and independently business opportunities for new storage solutions, particularly focusing on new acquisition accounts
  • Developing and maintaining installation and configuration procedures for the environment
  • Building and maintaining customer relationships to Technical Director level and above
  • Identifying customer projects and interpreting their technical requirements
  • Understanding of Cloud environment
  • Keeping customers up to date with new technologies and innovations relevant to their industry
  • Willing to travel to customer sites within Iberia (Spain & Portugal) region

Responsibilities For Storage & DPS Operations Specialist Resume

  • Providing the expertise to make it happen – to advise, integration and accelerate the outcomes for your enterprise
  • Understanding of Data Center Storage market and architecture
  • Adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
  • Engage closely with architects, engineering, and operations teams in designing and delivering highly available and scalable services
  • Report on opportunity identification and updates leveraging SFDC & other reporting tools
  • NetApp NAS (replicating using Snap Mirror and Snap Vault)

Responsibilities For Network / Storage Specialist Resume

  • Regular use of Siebel updating deal profile and forecasting
  • Engage with IBM marketing and channel in the planning of IBM Storage events and conferences.
  • Work with the IBM Digital team to assist with the planning and deployment of digital marketing Storage campaigns and offers
  • Work with IBM Pricing team to set appropriate channel discounts and pricing.
  • Direct or coordinate supporting sales activities
  • Set direction for business development and solution selling activities
  • Responsible for selling the HCI product line within an assigned territory
  • Develop solution proposals encompassing all aspects of HCI
  • Provide day-to-day maintenance of data storage environments, including backups and recovery protocols

Responsibilities For Software Defined Storage Specialist Resume

  • Assist with capacity planning and risk management, and make recommendations for strategic decisions
  • Plan evergreening of hardware/software
  • Ensure adequate storage capacity by forecasting needs
  • Provide proactive recommendations to customers for improving storage operations
  • Actively contribute to the configuration, layout and performance tuning of storage infrastructure
  • Value selling of Lenovo Date Center solution to enterprise customers with focus on Storage
  • HNAS replication with custom scripting

Responsibilities For Storage Specialist Solutions Architect Resume

  • Disk management practices for performance and reliability (e.g., RAID grouping, I/O performance enhancements)
  • Serves as the expert to the partner for HPE Storage hardware, services, promotions, marketing events and relationship development
  • Design and operating multi-platform enterprise storage and data protection solutions
  • Drive ongoing improvements and efficiency's in operational practices, tools & processes
  • Incident, change and problem handling
  • Engage with marketing and channel teams to develop and deploy Storage programs and offers to IBM and business partner teams.
  • IBM Storage - DS series including DS8000, V7000, SVC, XIV

Responsibilities For Mainframe Storage Specialist Resume

  • Foreign languages learning
  • Setup of drives in SSO
  • Setup of tape volume pools
  • NetBackup upgrade and release management
  • VTL setup and management
  • Data deduplication setup and management

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