Manager Cloud Resume Sample

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Melyssa Ziemann
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Work Experience

Program Manager, Cloud
09/2015 - PRESENT
Dallas, TX
  • Perform and compile market & competitive research; understand the competitive landscape and opportunities globally
  • Drives the development and execution of product line strategy
  • Lead product lifecycle management process to plan, develop, and manage product roadmap and execution that address market requirements while delivering to all financial objectives
  • Act as a leader within the company. Exercises effective leadership skills for assigned subordinates and for indirect cross-functional team through coaching, personnel development and performance management
  • Act as the product and market expert within the company for assigned product areas. Support and/or manage related M&A initiatives
  • Draft and deliver User Stories and/or Product Requirements Documents as required, with prioritized features and corresponding justification
  • Compile and coordinate reporting, product performance, and customer satisfaction statistics
  • Champion Internationalization in a United States based company
Manager, Cloud Applications
11/2009 - 08/2015
Detroit, MI
  • Retain and Grow. Deliver against sales and revenue targets. Drive Eaton’s sales pipeline with these customers increasing the business mix for Eatons diverse portfolio. Deliver against short / medium term forecast and create growth opportunities longer term
  • Create the whole spectrum of sales tools and collateral (PowerPoint presentations, datasheets, white papers, customer case studies, demos, and training materials) to communicate the value proposition of VMware’s security products and solutions to customers and partners
  • Familiar with Open Networking Forum’s SDN technology/standardization work, ETSI Network Functions Virtualization (NFV), IETF's SDN related Workgroups and initiatives, OpenStack activities related to APIs, and other SDN related activities in the industry
  • Interpersonal Skills with experience on working with People
  • Japanese and English language
  • Internal ‘subject matter expert’ for other inside sellers
  • Understand clients’ infrastructure, identify pain points/business needs then position workloads appropriately – identify opportunity for cross sell and route deal appropriately
Major Account Manager Cloud
05/2003 - 09/2009
Phoenix, AZ
  • Experience in presales, technical sales and/or channel management in the IT industry
  • Knowledge of cloud technology and its procedures for application - O365&Azure is an advantage
  • Excellent influencing & impact skills
  • Fluency in English and Greek language
  • Own responsibility for the technical quality of our team’s solutions delivery; describe architecture decisions and rationales at a detailed level to both client and internal teams
  • Contribute to internal R&D initiatives; help drive innovative solutions to broaden the technical capabilities of ICF Olson’s technology practices
  • Positioning, Messaging & Storytelling – land and localize the positioning and messaging frameworks for your business line, promoting Microsoft’s overall strategy and direction to target audiences
  • Experience as a Program Management responsible for implementing cross functional application projects in a complex, global environment; Management of numerous successful full life cycle global application projects
  • Experience using various program management methodologies with the ability to tailor approach for project success: Agile/Scrum and Waterfall; Proven previous program management experience in software, SaaS, online business models / domains


Globe University / Minnesota School of Business
1998 - 2002
Bachelor's Degree in Information Technology

Professional Skills

  • Strong organizational skills and problem solving agility also required
  • Strong negotiation and conflict-resolution skills; Ability to lead by influence and impact business decisions/processes through effective networking
  • Demonstrated experience compiling, analyzing, and summarizing project metric data
  • Experience and demonstrated success in delivering a cloud/SaaS product targeting developers or other deeply technical personas
  • Consultative and solution selling skills
  • Experience managing operational organizations and processes with a strong foundation in Service Management tools (Remedy or Salesforce)
  • Analytical and quantitative skills; ability to use data and metrics to back product decisions

How to write Manager Cloud Resume

Manager Cloud role is responsible for architecture, leadership, software, finance, training, database, security, accounting, telecommunications, reporting.
To write great resume for manager cloud job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager Cloud Resume

The section contact information is important in your manager cloud resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager Cloud Resume

The section work experience is an essential part of your manager cloud resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager cloud responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager cloud position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Manager Cloud resume experience can include:

  • Strong executive relationship and sales skills along with solid business management and judgment required
  • A strong leader who can prioritize well, communicate compellingly and drive focus and excellence within a strong, talented, and opinionated team
  • Prior, Americas-level, leadership experience (Manager/Director)
  • Working experience in IT sector, preferably in various roles
  • Understanding of Cloud/SDN/NFV, better experienced in such areas
  • Experience and working knowledge of Java/Linux/Oracle technology stack as well as APM (Application Performance Management) and monitoring tools

Education on a Manager Cloud Resume

Make sure to make education a priority on your manager cloud resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager cloud experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager Cloud Resume

When listing skills on your manager cloud resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical manager cloud skills:

  • Problem-solving and Good Analytical skill
  • Drive to improve oneself constantly and eagerness to discover new ways and means of doing work more effectively
  • Demonstrated experience managing high-stakes projects, preferably for AWS professional services
  • Prior experience with AWS or Azure environments supporting distinct environments such as development, test, production
  • Communication, teamwork and negotiation skills
  • Working experience developing, architecting & supporting application leveraging Azure services

List of Typical Experience For a Manager Cloud Resume


Experience For Program Manager, Cloud Resume

  • Strong Oracle Enterprise Linux or RedHat experience
  • Product management experience with a track record of building and launching successful products
  • Demonstrated technical thought leadership in clients facing situations
  • Bachelors in Business, Marketing, Computer Science or equivalent work experience
  • Experience providing superior customer service is required, ideally in a Cloud Customer Success role
  • In the software, storage, or related industry experience; 3+ years managing high performance pre-sales teams
  • Adept at problem solving and driving the team towards solutions
  • A commitment to continuing professional development

Experience For Manager, Cloud Applications Resume

  • Align your product’s roadmap with the other MongoDB products to ensure that the company achieves its objectives
  • Write, defend, and execute on business cases
  • Increase brand and product awareness among target audience
  • Assess the competitive landscape and define winning strategies. Ability to do a deep-dive competitive analysis and communicate/document with clarity the key differentiators in Gigamon’s solutions
  • Manage to data sovereignty constraints in an international environment
  • Experience leading a 24/7 operations organization with a SaaS provider deploying and operating complex cloud infrastructure, at large scale, that is highly available and using Amazon Web Services

Experience For Major Account Manager Cloud Resume

  • Experience operating SaaS applications in AWS
  • Knowledge of project management methodologies (PRINCE2)
  • Knowledge of IT infrastructure topics is considered an advantage
  • Identify and implement cloud automation services that help us keep the cloud environment clean and safe. This includes cleanup jobs, policy controls, backup and data lifecycle management, tagging, naming conventions, etc.
  • Proactively communicate with stakeholders and our community to explain what’s going on
  • Monitors daily KPI’s of sales representatives including outbound calls, demonstrations, and opportunity creation targeting specific customers to achieve objectives and managing sales support activities
  • At least one year of customer support experience. This can be indirect through a role that wasn’t customer support focused, but involved supporting end customers, as well

Experience For Inside Sales Manager, Cloud Resume

  • The ability to manage multiple projects - work prioritization, planning, and task delegation
  • Deep understanding of the MSP and cloud market dynamics at the provider, seller and builder levels and the eco-systems that support them
  • The technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams
  • Comfortable collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis
  • A pragmatic attitude that favors doing what works versus following the status quo

Experience For Senior Product Manager, Cloud Resume

  • In project management roles at technology/Internet companies or comparable
  • Lead and mentor a team to solve complex business / technical issues
  • Strong business architecture skills that include subscription based license and annuity based services models and their application to the MSP and cloud context
  • Solid understanding of data center storage, software, and cloud based computing at an architectural level. Prior experience as a sales engineer or professional services engineer
  • Experience working in an IT environment in a senior technical capacity

Experience For Engineering Manager, Cloud Tools Resume

  • Success penetrating and partnering with service provider accounts
  • Modern and Enterprise application or virtual environment exposure/knowledge (Oracle, Exchange, VmWare, Hadoop, Splunk, etc)
  • Leads and nurtures a team of talented analysts and scientists to support Intuit’s Hosting Enterprise, Finance and Business Unit leaders in data driven decision making for multi-million dollar hosting and services investments
  • Sells the organization’s products or services to and maintains relationships with existing national named accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service
  • Experience as a Program Manager responsible for implementing cross functional application projects in a complex, global environment; Management of numerous successful full life cycle global application projects
  • High EQ, self aware, a change agent

Experience For Manager, Cloud Adoption Services Resume

  • Manage all aspects of cloud operation’s environment to provide for 24x7 availability including hosting, disaster recovery, security, infrastructure and application performance monitoring / alerting, and support for cloud environments
  • Interface and “vendor” manage internal KPMG groups providing teams / services to the Cloud Operations group. This includes but not limited to: Service / Help Desk, Database Admins and general Tech Ops
  • Develop strategies for Cloud Application implementations mainly Office365 Suites but not limited to it; architect the infrastructure required to support those strategies
  • Act as project lead in the design and review of new Cloud applications, conduct capacity planning as needed
  • Lead, coordinate and participate in key process improvements as they relate to the Cloud Application environment
  • Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate Cloud Applications to meet business demands
  • Establish and implement policies, procedures, and technologies to ensure Cloud application security compliance to Security standards such as ISO 27001 and PCI DSS
  • Coordinate Cloud upgrades to deliver quality result to the Customer in a given timeline and execute them in the iterative cycles according to the order of priorities
  • Prepare process documentation to increase transparency and awareness of existing Cloud procedures

Experience For Manager, Cloud Data Engineering & Services Resume

  • Provide support to adjacent teams to improve their efficiency
  • Work with internal stakeholders and ecosystem partners to communicate market realities regarding the economics of running IT applications and infrastructures in the cloud when compared to a traditional data center environment
  • Performs virtualised platform and operating system level administration and operations. Monitors and tunes appropriate systems to ensure optimum level of performance
  • Supports complex data/media recoverability through system backups. Plans, coordinates and directs appropriate level data refresh strategies
  • Support the implementation of solution to ensure a secured and compliance environment
  • Oversees, recommends and implements solutions and enhancements, to ensure an improvement in system reliability and performance, and to automate administration and operation tasks
  • Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of system-supporting process and procedure documentation

Experience For Manager Cloud Delivery Resume

  • Good interpersonal skill and stakeholder management skills
  • Excellent communication with good command of English language skills
  • Understand SAP’s Cloud competition and effectively position solutions against them
  • Experience with cloud platforms (IaaS, PaaS)
  • Demonstrates extensive knowledge around the end-to-end value chain of IT applications and infrastructure on Cloud
  • Strong knowledge of new production introduction process and managed services lifecycle
  • Performs Vendor management to resolve technical and operational issues

Experience For Manager, Cloud Tools Monitoring Resume

  • Linux (RedHat) Build, Configure & Deploy
  • DevOps development (Docker, APIs, Ruby)
  • Management of systems and network infrastructure in a Public Cloud, as well as delivery tools and automation in a Public Cloud
  • Provide feedback and recommendations to management for continuous improvement of the Cloud SAAS environment
  • Position products to achieve business objectives
  • Develop business cases and customer proposals for all new product opportunities

List of Typical Skills For a Manager Cloud Resume


Skills For Program Manager, Cloud Resume

  • Experience in planning and implementing cloud architectures for critical business systems
  • Proven track record of building trusted technical and business relationships with senior executives and driving grow in highly strategic or key accounts
  • Min. of 10 yrs. of professional experience with 3 years in leadership/mentoring role having managed 24x7 infrastructure operations (Hosted/Public Cloud
  • Experience with programming / scripting (Batch, VB, PowerShell)
  • Excellent understanding of macro and micro environments, trends, and competition
  • Strong customer-centric focus and understanding of VOC methods
  • Working experience as project manager/coordinator

Skills For Manager, Cloud Applications Resume

  • Account Management: Experienced communicating with senior decision makers
  • Skilled at building relationships with customers, co-workers and your direct reports
  • Technical experience in a 24x7x365 supporting enterprise Networks/Security technologies
  • Experience with various software products, including those designed for DevOps and IT
  • Experienced on how to build a business case for Azure; Understand how to create a business case for modernizing applications on Azure
  • Experience/familiarity with VMware’s datacenter infrastructure products, including vSphere/ESX, NSX, Virtual SAN and the vRealize Management suite
  • Ideally extensive product management experience, responsible for all product management & product marketing for cloud, hosted or managed services

Skills For Major Account Manager Cloud Resume

  • Leading product direction, preferably with experience on a cloud-based service
  • Experience and desire to work in a technology consulting environment
  • Proven record of managing IT projects
  • Excellent knowledge of MS Office applications, including Microsoft Project
  • Experience with projects involving Cloud solutions is considered an advantage
  • Knowledge of professional, effective telephone techniques and customer care

Skills For Inside Sales Manager, Cloud Resume

  • Strong sense of urgency and ability to get things done
  • Operator break-in business experience
  • Experience within a software support organization
  • Experience with early days of successful software or SaaS sales organization as it grew
  • The ability to create and maintain strong working relationship with colleagues and/or Customers
  • Experience and a passion for with Cloud-PaaS, SaaS, IoT, Machine Learning and AI
  • Measured around Execution effectives, efficiency, speed, stakeholder satisfaction and quality
  • Self-motivated with strong leadership and presence; The ability to build credibility and trust with both team members and senior management
  • Understanding and knowledge on Cloud Technology and Subscription Business Model

Skills For Senior Product Manager, Cloud Resume

  • Prototyping and feedback loops
  • Operating system administration and related services (Windows Server, Linux)
  • Understanding regulatory requirements of Hong Kong for public cloud and how to leverage hybrid cloud
  • Working knowledge of JIRA, Red Hat Linux, Application virtualization, Google Cloud, AWS Cloud (Familiarity with ITIL processes would be an advantage)
  • Coaching and Intervention

Skills For Engineering Manager, Cloud Tools Resume

  • Understanding regulatory requirements of China for public cloud and how to leverage hybrid cloud
  • Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, RRAS, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
  • Knowledge of SaaS pricing/packaging models and software/SaaS buying behaviors and have sold SaaS to engineers
  • Exceptional abilities at load balancing, clustering, and caching procedures and processes
  • Develop pricing guidelines for cloud/IoT services, creating demand and achieving revenue, margin, customer satisfaction, and market share goals

Skills For Manager, Cloud Adoption Services Resume

  • Capabilities with business models including market sizing, revenue estimation, cost estimation and multi-year profitability and NPV analysis
  • Expert level in building C&C account strategy including articulation of IBM’s unique value to the c-suite
  • Evangelize to the market and internal audiences Oracle’s world-class Manufacturing Cloud offerings, while supporting Supply Chain Cloud
  • Impeccable English communication abilities. English as a second language is okay, but near-native speaking and writing abilities are required
  • Basic understanding of Ingram Micro programs, products and services is desirable
  • Able to handle large quantities of information while maintaining a high level of accuracy
  • Explore alternate technology and approaches to solving problems
  • Customer insight, familiar with operator’s Way of Working
  • Demonstrable success selling in a Consultative, complex environment

Skills For Manager, Cloud Data Engineering & Services Resume

  • International working environment in central Stockholm
  • Use PowerShell or BASH Scripting to administer complex and Basic Administration requirements
  • Domain knowledge of at least one of the following: DBMS, search engines, file systems, distributed systems
  • Acquisition of new users and retention/loyalty of existing
  • Deep understanding of cloud technologies such as virtualization, Security Groups, RDS, ELBs, EBS, S3, AZs

Skills For Manager Cloud Delivery Resume

  • Provide training materials and live trainings to the teams involved
  • Identify and remediate gaps during planned transitions to new procedures
  • Work with Operations and Engineering organizations to provide sufficient level of automation to the processes
  • Monitor existing process metrics, identify areas of improvement and suggest further steps to achieve required efficiency
  • Provide metrics and updates that meet Cloud delivery requirements, as well as capacity management and forecasting of Cloud SAAS environments
  • Moderate technical and product knowledge
  • Moderate knowledge of Excel and Word required
  • Full lifecycle product development process and lifecycle management

Skills For Manager, Cloud Tools Monitoring Resume

  • Manage through ambiguity and complexity in an organized way
  • Develop comprehensive business cases with detailed financial analysis
  • Develop models to forecast and track revenue results
  • Infrastructure-as-code and cloud automation (APIs, Ruby)
  • DevOps development and platform support (Docker, Container Services)
  • Enhance policies and processes around Cloud and new product offerings through organic growth and M&A activities
  • Oversee all aspects of revenue recognition in terms of the Cloud and new product offerings including, providing support to the business related to revrec queries, creating policies and procedures, global training, both internal and external, partnering with SOX and E&Y on key controls and quarterly audit requests, and more
  • Conducts feasibility assessments and capability gap analysis (i.e
  • Knowledge of IT service delivery lifecycle

List of Typical Responsibilities For a Manager Cloud Resume


Responsibilities For Program Manager, Cloud Resume

  • Managing and meeting the SLA of the internal delivery to ensure high availability and optimum performance of the TDC systems
  • Coordinate and synchronize product initiatives across different internal efforts by establishing shared vision and building consensus on common components
  • Develop, run and optimize the TDC Cloud automation layers (SAP Demo Cloud, SAP Education Cloud) supporting the SAP Cloud strategy
  • Performs cloud platform and operating system level administration and operations. Monitors and tunes appropriate systems to ensure optimum level of performance
  • Work with Sales / Commercial to develop accurate new product revenue forecasts
  • Successfully champion product launches through requirements, development and commercialization

Responsibilities For Manager, Cloud Applications Resume

  • Own the financial success of new products launched
  • Understand and articulate customer needs, build associated business cases and prioritize product requirements; synthesize data from various sources to inform product decisions, alongside good intuition and prior experience
  • Coordination of delivery with its counterparts in the other regions
  • People Management of the TDC EMEA CO team
  • Coach, mentor, manage the teams to drive performance
  • Plan, monitor and manage team budget to ensure high cost efficiency
  • Cloud/SDN core competence insight of industry

Responsibilities For Major Account Manager Cloud Resume

  • Master of Science - Computer Science
  • Published thought leadership in related area
  • Information technology experience including 3+ years of hands on experience with cloud technologies and their implementation with experience in at least two of the following: Azure, AWS, Ali, Private Cloud, Platform as a Service or Software as a Service
  • Understand how to create a business case for modernizing applications on Azure; Experienced on how to build a business case for Azure
  • Exceptional verbal and written communication in both English and Mandarin
  • Exceptional verbal and written communication in both English and Chinese (Cantonese or Mandarin)

Responsibilities For Inside Sales Manager, Cloud Resume

  • 30 days of annual leave every year
  • Generous occupational pension and insurance plans
  • MCSE: Cloud Platform & infrastructure or RHCE/LPIC3 Certification is required
  • Advanced Knowledge of MS Office365 Suite of Applications which consist of Exchange, Sharepoint, Skype for Business, Yammer
  • Setup and manage Exchange Server, ADFS, DirSync/AADConnect,

Responsibilities For Senior Product Manager, Cloud Resume

  • Setup Lync 2013 or Skype for Business Servers
  • Setup and manage Sharepoint and Yammer
  • SSO Integration with ADFS and LDAP
  • Work tight deadlines under pressure
  • Has the initiative to take timely action to address current or future problems or opportunities whenever possible

Responsibilities For Engineering Manager, Cloud Tools Resume

  • Use resources wisely and come up with ways and means of being able to reduce cost to promote organizational goals, support and meet organizational objectives
  • Deal with others in an honest and straightforward manner and uphold the values and principles of Concentrix
  • Expert knowledge of productivity tools (Microsoft Project, Word, Excel, and PowerPoint) required
  • Accountable for the delivery of Transition project outputs and the management of schedule, scope, quality, reports, communication and risk
  • With the various Line of Business, Global Business Practices, Finance Systems GPO, Product Release Group, Sales Operations, Deal Management and other back office departments to understand offerings (new or changes to existing offerings), pricing, promotions, go to market strategy and systems are in accordance with Oracle’s RevRec policy, accounting rules and understood by all stakeholders

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