Solution Specialist Resume Sample

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Florence Jakubowski
278 Keagan Station,  Boston,  MA
+1 (555) 422 6731

Work Experience


Solution Specialist
05/2018 - PRESENT
Boston, MA
  • Constant utilization of strong technical knowledge in server architecture and system integration, ensuring that applications can successfully be introduced into the EY environment with a specific focus on the impact to capacity and performance of servers
  • Working together with engineering functions, review and update infrastructure designs based on standard engineering principles, and have the ability to incorporate local, enterprise and strategic requirements into the designs and product produced
  • Provide technical knowledge as input into Standards creation, and update on an ongoing basis as products and technologies evolve
  • Perform server-based data mining for application behaviors and apply results to infrastructure and application evaluation
  • Sponsor and drive integrated solutions on complex infrastructure designs
  • Serve as the first point of contact (via phone or email) for CSC’s user base regarding software and data product questions and issues
  • Promoting and driving OnCommand Insight application and business solutions which align to NetApp’s strategic technologies, including messaging and technical differentiation
Services Solution Specialist
08/2015 - 03/2018
San Francisco, CA
  • Assess and communicate additional product functionality and identify gaps within the existing product. Engage the Product Managers to share product knowledge and provide feedback based on client’s buying behaviors to prioritize requirements and enhancements
  • Career Gap Analysis
  • Technical contribution to the HERE C-ITS solution concept for the Netherlands
  • Technical expertise in selected key technologies like Traffic, customer use cases, cloud, privacy, cellular networks
  • Technical customer care
  • Drive technical integration to other companies and HERE product teams
  • Participating to various technical workshops with external companies in the Netherlands
  • Solving technical questions and challenges with HERE product teams
  • App. 10% travel mainly in Europe
Client Solution Specialist
01/2009 - 04/2015
Dallas, TX
  • Gain significant exposure to the growing segment of the FO / UHNW EMEA client base
  • Develop enhanced ability to work multiple regional and product teams across Citi
  • Support ES sales engagements across Combo sales reps and ES sales as required
  • Provide solution expertise and ES deal crafting knowledge, to help and facilitate deals for field sales reps
  • Drive the Planning process for ES business and execute with the ES sales field team
  • Possess a strong analytical aptitude; needed to define the lay of the land, explore white space opportunities and develop the GTM plan as per the addressable market
  • Identify growth levers for use by the ES Sales team, and drive these via structured cadence

Education


University of Phoenix - Burlington Learning Center
2004 - 2009
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent client service skills with proven experience in building relationships and ensuring software and service standards are met
  • Project management skills (i.e. group leadership /presentation skills, (SME) subject matter expert experience)
  • Experience managing a large sales territory – as well as proven experience in building strong partnerships with marketing and
  • Experience in technical support, QA, or workflow support and strong analytical, troubleshooting and problem-solving skills
  • Strong technical skills, with proven track-record of working with robust software platforms
  • Experience on a support desk, strong communication skills
  • Strong time management / prioritisation skills workload to ensure deadlines are met

How to write Solution Specialist Resume

Solution Specialist role is responsible for business, customer, presentation, technical, troubleshooting, training, organizational, interpersonal, design, negotiation.
To write great resume for solution specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Solution Specialist Resume

The section contact information is important in your solution specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Solution Specialist Resume

The section work experience is an essential part of your solution specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Solution Specialist resume experience can include:

  • Strong analytical skills with excellent troubleshooting approach
  • Solid prioritization skills, attention to detail, commitment to deadlines
  • Continuing to upskill and adapt technical knowledge and skills as the SAO platform delivers its product and technical roadmap
  • Good technical, computer, and problem solving skills
  • Strong problem-solving skills and ability to think strategically about business problems
  • Strategic mindset and sound business acumen is required, along with effective decision making, contract negotiation and partner management skills

Education on a Solution Specialist Resume

Make sure to make education a priority on your solution specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Solution Specialist Resume

When listing skills on your solution specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical solution specialist skills:

  • Excellent communications and interpersonal skills – both written and oral ; demonstrated ability to effectively interface with cross-functional teams
  • Excellent communication skill in English. Excellent written / oral / presentation / solution demonstration / influencing / negotiation skills
  • Strong analytical, mathematical skills and organizational skills
  • Manage the full sales lifecycle and pivot to changing customer requirements Strong analytical skills to support business decisions and priorities
  • Excellent customer service skills, tact, and good verbal communication
  • Demonstrate strong written, oral, and interpersonal skills

List of Typical Experience For a Solution Specialist Resume

1

Experience For Services Solution Specialist Resume

  • Good consulting and client management skills required
  • Proven problem-solving skills with the ability to quickly process complex information and present it clearly
  • Strong computer skills, including MS Word and Excel, PowerPoint helpful
  • Excellent communication, both oral and written, and polished presentation skills
  • Excellent communication skills -writing and presentation - evangelist type
  • Strong object-oriented design skills, knowledge of design patterns
  • Excellent documentation skills and able to explain application workflow, system design, defects and functionality in clear and concise manner
2

Experience For Enterprise Solution Specialist Resume

  • Strong customer and negotiation skills
  • Outstanding personal and task management skills as the role involves covering multiple countries/ regions in the same country
  • Good understanding and experience in identifying & designing process / work flow for network functions and operations
  • Proven experience gathering business and technical requirements and architecting solutions
  • Strong logical and conceptual reasoning, strong attention to detail
  • Experienced. 5+ years of related sales experience in the following areas: Collaboration, Productivity, Windows, Mobility and Devices
3

Experience For Client Solution Specialist Resume

  • Proven sales execution experience in Office 365 sales with Enterprise customers in the territory
  • Previous consultative selling experience and security project management experience
  • Proficient computer skills including MS Office Suite and use of a smartphone
  • Maintains and increases expertise in the solution area assigned and the business areas supported and continuously enhances own skills
  • Understand Microsoft strengths relative to competition and effectively communicate those strengths to customers in a positive manner
  • Proven ability to operate with a high level of professionalism; entrepreneurialism and agility
  • Subject Matter expertise and demonstrated experience in regulatory affairs/clinical operations
4

Experience For Technical Solution Specialist Resume

  • Take on issues and utilize troubleshooting skills from a software or functional application level
  • Good Business analyst experience in software company for 7-9 yrs
  • Lead and coach account teams from Microsoft and our partners to develop and scale all the above skills
  • Hands-on system integration skills especially in EPC/VoLTE/IMS/OCS/HSS/PCRF
  • Strong desire experience to lead and execute
  • Around 9-15 years of relevant experience in Project delivery & testing covering the following roles in turnkey system integration projects
  • Critical Thinking – good use of logic in understanding and solving problems
5

Experience For Customer Solution Specialist Resume

  • Experience positioning, demonstrating and articulating the benefits and business value proposition of IT Operations Management solutions
  • Demonstrated deep understanding of the leading blockchain distributions Ethereum/Quorum, Hyperledger, Corda as well as working
  • Proven track record of SUCCESS in assisiting and developing customer strategies and making them happen
  • Experience positioning, demonstrating and articulating the benefits and business value proposition of Integration solutions
  • Be a rising Junior or rising Senior majoring in an area of technology with proven academic success
  • Professional experience in the mining industry, with a focus on either underground hard-rock mining or ore processing
  • German speaking and experience working in German market
6

Experience For Salesforce Solution Specialist Resume

  • Ales experience with history of holding and consistently exceeding quota
  • Experience leading business process re-engineering efforts
  • Build the WpA business in the MEA region by building a pipeline of opportunities and negotiating effective contracts
  • Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies
  • Experience working in BASH scripting
7

Experience For Solution Specialist Surfc ADR Resume

  • Leadership. Experience leading large deals especially those involving Data OSS and NoSQL solutions required
  • Has a good understanding of the dynamics within the advertising industries
  • Solid understanding of adult learning strategies
  • Good understanding of the business processes and concepts being used
  • Generate sales leads through strong customer relationships and understanding the marketing and sales strategy
  • Experience gathering data governance use case requirements and translating them to technical design documents
  • In depth experience in preparing and leading successful enterprise business application presentations for customers
  • Experience working with 1 of more of the following: Hive, SQL, relational databases (SQL Server, Teradata) or NoSQL
8

Experience For Senior Technical Solution Specialist Resume

  • Experience working with State and Federal fiduciary tax withholding requirements helpful
  • Solid understanding of the overall Machine Shop value stream and how Machine Monitoring can drive improvements to a customer’s operations
  • BA/BS in Engineering (Electrical, Mechanical, Manufacturing, Computer) or Business, or an equivalent work experience
  • Excellent understanding of Cloud Computing technology and business required
  • Experience selling Modern Workplace solutions including: Skype, O365, BOT framework, SharePoint technologies, Windows, & EMS or similar technologies
  • Experience with implementing cloud IaaS technologies via automated provisioning scripts
  • Experience in sales, marketing, information technology, business development, and/or consulting
  • Previous experience advising sales reps, sales leaders and taking sales content / campaigns to the field
  • Air seeding and crop harvesting field functional experience in all crops
9

Experience For Capital Markets Solution Specialist Resume

  • Proven knowledge of marketing principles and practices
  • Experience of working with MS Office software systems/applications
  • Relevant experience in building technical solutions from business requirements and analysis through technical support
  • Work with the commercial team to plan, prioritise sales activities and customer contact towards achieving agreed business aims
  • Experience developing in high paced development environment
  • Experience writing parsers for different text formats (csv, xml, etc)
  • Experience in Provisioning & SPML
10

Experience For Senior Ticketing Solution Specialist Resume

  • Experience in customer requirements gathering
  • Experience in at least two of the following domains
  • Work with regional sales teams to establish effective sales strategies and tactics for selling Zendesk Talk
  • IP networking hands-on experience required
  • Experience working with software development teams is mandatory
  • Experience in Visio / flowcharting tool would be ideal

List of Typical Skills For a Solution Specialist Resume

1

Skills For Services Solution Specialist Resume

  • Offer strong customer service skills as demonstrated by ability to anticipate and meet customer needs and build relationships
  • Previous successful field sales experience required along with strong communication skills both oral and written
  • Strong negotiation, decision making, and problem solving skills
  • Excellent project participation and organizational skills
  • Strong partnering, relationship building, collaboration and negotiation skills
2

Skills For Enterprise Solution Specialist Resume

  • Proven problem solving, decision making and conflict management skills
  • Strong customer relationship acumen and consulting skills
  • Proven problem-solving skills with ability to quickly process complex information
  • Strong Customer Service and Closing Skills
  • Strong time management, organization and administration skills
  • Strong organizational skill with project management experience
  • Outstanding interpersonal, communication, analytical, and presentation skills
  • Enterprise-level skills: ETL Development, Data Modeling, SAS Programming, and SQL querying
3

Skills For Client Solution Specialist Resume

  • Strong experience leading and driving change and navigating complex matrix organizations
  • PMP and/or Six Sigma Certification. Experience project managing large-scale and dynamic technical projects, with competing resources and priorities
  • Architect experience in the above mentioned technical areas. Experience with design and developing conceptual, logical, and technical architecture models
  • Proper language skills including written and verbal English communication
  • Advanced computer skills, using multiple specialized applications
4

Skills For Technical Solution Specialist Resume

  • Strong client focus consistent with Effortless Customer Experience
  • Solid experience in the industry with deep understanding of commercial and government businesses
  • Sales Experience: 10+ years recognized and rewarded experience selling business solutions to large/global enterprise customers
  • Firstline/Value Chain Experience: 3-5 years of Modern Workplace selling experience in enterprise cloud-based solutions
  • Sales Experience: 5+ years recognized and rewarded experience selling business solutions to large/global enterprise customers
  • Firstline/Value Chain Experience: 3+ years of Modern Workplace selling experience in enterprise cloud-based solutions
5

Skills For Customer Solution Specialist Resume

  • Experienced. 2+ years’ experience selling business solutions to large/global enterprise customers with a focus on cloud application
  • Solution Writing skills required
  • Demonstrated experience in a relationship/strategic selling in a similar Telco / ICT industry
  • Proven experience in a similar role selling comprehensive Mobility services and solutions
  • Bid Management skills required
  • Professional verbal, written, and interpersonal skills
  • Skills), and consultative selling prefered
  • Possess people and teaming skills
6

Skills For Salesforce Solution Specialist Resume

  • Be a self-starter and have proven leadership experience
  • Possess research and analytical skills
  • Previous proven work experience in solution selling to Enterprise accounts including the productivity and voice projects
  • Experience in sales leadership (10+ years of related experience)
  • Understand business implications of systems within responsibility and prior experience
  • Technical aptitude and forensic skills to identify, measure, and justify solutions
7

Skills For Solution Specialist Surfc ADR Resume

  • Communicate effectively, both externally and internally
  • Proven experience in the following key areas: Needs Analysis and Envisioning and In-depth knowledge of competitors
  • Solid understanding of RIM and IDMP and experience in implementation effort
  • Analytic skills and result-oriented way of working
  • Positive written and oral communications and presentations skills successfully working in a team environment
  • Demonstrated successful C-level consultative selling experience
  • Deep Microsoft O365 and EMS licensing knowledge and skills to work and coach on customer proposals
  • Good working knowledge of EMV test tools such as ICC and Collis is strongly desired
8

Skills For Senior Technical Solution Specialist Resume

  • Solid technology sales cycle experience involving complex solutions – as either a services sales individual or technology contributor
  • Proven Mortgage experience where teamwork and flexibility are essential
  • Experienced: 5+ years of sales experience
  • Excellent communication, good command of spoken and written, French and English
  • An exceptional communicator who can write, present and effectively adjust messages to meet individual audiences, leadership and organizations
9

Skills For Capital Markets Solution Specialist Resume

  • The employee is frequently required to use verbal and auditory skills to communicate with students, families, colleagues and the CMSD community
  • Independent self-management skills and ability to work alone or as part of a team
  • Programing under LinuxGood command of the English language
  • Working knowledge of EMV standards for payment processing is strongly desired
  • Working experience in the Telecommunications or ICT industry selling technical Customer solutions
  • Aligning our customer’s business priorities with Mitchell’s capabilities
  • Experience applying Machine Monitoring solutions in a CNC machining setting
  • Experience with scripting, deploying, configuring and administering Cloudera Hadoop solutions on AWS
10

Skills For Senior Ticketing Solution Specialist Resume

  • Have exposure and working experience of designing cloud native applications, using containers – Docker, Kubernetes etc
  • Tware consulting experience (implementing enterprise software solutions for customers) including direct customer contact
  • Skill in verbal communication – organizing thoughts, speaking clearly using appropriate vocabulary and grammar
  • Support RFP response working with SSRT through data template gathering, content consolidation, analysis, tailoring to client requirements, etc..
  • Proven history of taking up adoption of open source frameworks, learning the usage and implementing it as needed
  • Good understanding of operating system concepts, databases, system architecture and performance testing concepts
  • Good understanding of test plan, test cases writing/reviewing, effort estimations & test strategy
  • Experience working with healthcare IT software products with a specific emphasis on imaging post-processing applications

List of Typical Responsibilities For a Solution Specialist Resume

1

Responsibilities For Services Solution Specialist Resume

  • Strong client focused ethic; and proven organizational and multitasking skills
  • Strong mentoring, coaching and troubleshooting experience
  • SQL programming skills, particularly for Oracle and Microsoft SQL Server to support Data Quality and metadata analysis
  • Experienced. 10+ years’ recognized and rewarded experience selling SAP business solutions to large/global enterprise customers required
  • Solid Technical Design & Engineering experience
2

Responsibilities For Enterprise Solution Specialist Resume

  • Client facing and documentation skills
  • Build and execute “go to market” strategies to drive sales in assigned sales region and effectively and strategically qualify and win opportunities
  • Proven 3+ years of experience in software development
  • Good practical experiences with Sharepoint and O365
  • Understanding and experience within SAP S4 environment required
  • Programming coursework or experience
  • Solid understanding of Operating Systems (Unix/Linux/Windows), Virtualization technology, networking protocols & basic troubleshooting tools
  • Strong understanding of built in O/S monitoring, performance, monitoring and troubleshooting tools
3

Responsibilities For Client Solution Specialist Resume

  • Demonstrate track record in supporting customers, partners and internal stakeholders in positioning and executing complex technical architectural requirements
  • Data & AI solutions knowledge and experience including: data warehousing, data visualization, business intelligence, predictive analytics and machine learning
  • Experience in program planning and/or evaluating business development opportunities in new/emerging markets
  • Solid understanding of competition in the areas of SW Defined Storage, SW Defined Networking, Data center solutions and operations, and Cloud (IaaS)
  • Write valid functional specification documents including understanding of table structures, fields and entity relationships
  • Hands-on Functional Experience in the areas of Financial Accounting, Procurement, Budgeting etc
  • Experience of Bid Management, proposal writing, solution designing is preferable
4

Responsibilities For Technical Solution Specialist Resume

  • Good understanding of design patterns, optimizations, deployments and tuning servers
  • Clear understanding, coding and design experience in either combination: REST services & JSON usage OR SOAP & XML (OR BOTH)
  • Experience using/developing an API (XML, HTTP/s, SOAP) is an advantage
  • Min. 3-5 years quota carrying Sales or Presales/Consulting experience in the Enterprise market
  • Related experience, preferably supporting sales teams or banking professionals
  • Experience executing technical coordination and/or planning of cloud hosted environments
5

Responsibilities For Customer Solution Specialist Resume

  • Experience selling Modern Workplace solutions including: Skype, O365, BOT framework, SharePoint technologies, Windows, & EMS or similar technologies
  • Solid understanding of competitive Data Platforms (i.e. Oracle, IBM, MySQL), BI/DWH solutions and Cloud offerings (i.e. AWS)
  • Automation design working experience on Python, TCL/TK
  • Experience in IT/BDM sales and/or consulting in the Enterprise segment
  • Ideally 3-5 years of experience in driving Edtech solutions in the classroom
6

Responsibilities For Salesforce Solution Specialist Resume

  • Experience selling to Dynamics Solutions
  • Experience selling business solutions
  • Experience with Hadoop environment, MapReduce programing, Oozie, Scala, and other Hadoop services
  • Experience selling business solutions to large/global enterprise customers
  • Experience working with the state/federal acquisition process
  • Excellent business strategy instincts – able to function well in a competitive, changing environment
  • One year banking, finance or mutual funds experience required
  • Experience using quantified data to communicate a story
  • Skill written communication – writing grammatically correct routine business correspondence
7

Responsibilities For Solution Specialist Surfc ADR Resume

  • Experience in selling in the Cloud/Virtualization/Big Data space
  • Experience in selling Platform Solutions to large enterprises
  • Experience IT/Telecommunications architecture and planning; ability to produce IT solutions, both independently and collaboratively
  • Experience selling business solutions to large/global enterprise customers, particularly data platform technologies
  • Proven sales success and expertise in selling Modern Workplace solutions
  • Modern Workplace solutions knowledge and experience including: Skype, O365, BOT framework, SharePoint technologies, Windows, & EMS
8

Responsibilities For Senior Technical Solution Specialist Resume

  • Linux/Unix Shell command and scripting experience is required
  • Good understanding of public clouds- AWS, Azure, Google Cloud, Oracle Cloud etc
  • Experience selling cloud application & infrastructure solutions
  • Experience selling CRM
  • Experience working within a Master data program
9

Responsibilities For Capital Markets Solution Specialist Resume

  • Sales or business consulting experience
  • Related sales experience in the following areas: Productivity, Unified Communications, Mobility and Cybersecurity
  • Experience in selling cloud services and Integration in Korea market
  • Experience in the following technology solutions is an asset: Office 365, Sharepoint Online, Skype for Business, Power BI, and Data Analytics
  • Proven success in building solutions in the IT services industry
  • Demonstrated ability to work across all levels of the organization with a teaming attitude
  • Good understanding in ITIL concepts. Certification is an added advantage
  • In Deployment & Integration projects, or in Customer-Support experience including direct customer contact
10

Responsibilities For Senior Ticketing Solution Specialist Resume

  • Knowledge and experience with the professional services, project lifecycle (scoping, requirements, QA/test)
  • Sales management experience in a fast paced, highly competitive, ever-changing sales environment
  • Experience with large strategic partners from beginning to successful execution and joint customer success
  • Have led quota carrying sales teams with demonstrated achievement
  • Experience with a high-volume transactional sales model as well as large Enterprise ELA selling
  • Consulting or experience in eCommerce systems
  • Excellent understanding of common industry standard business practices as related eCommerce processes
  • Consulting or system administration experience in NetSuite ERP or other similar systems
  • Experience creating Statements of Work and cost estimates

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