Solution Principal Resume Sample
Tate Daniel
66126 Kuhlman Camp,
Chicago,
IL
+1 (555) 740 2799
Work Experience
Solution Principal
08/2016
-
PRESENT
Boston, MA
- Understand clients’ operations and business processes to design and recommend end-to-end information management solutions, including database design/structures, data integration and reporting frameworks, security, backup, and recovery
- Manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the New York area
- Manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the Los Angeles area
- Manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the Philadelphia area
- Travel Requirements: Willingness to travel up to 50%
- Manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the Boston area
- CRM/Salesforce experience
- Relationship Building – manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the Seattle area. Team effectively with others and build relationships at all levels internally and with client teams and stakeholders
Solution Principal, IT & Digital Portfolios
05/2010
-
05/2016
Chicago, IL
- Seeking a good understanding of marketing and digital technologies from a marketer’s perspective (ex. Sitecore, Marketo, Salesforce Marketing Cloud)
- Mastery of Microsoft’s applications, including Excel, Word, and PowerPoint
- Excellent understanding of the standard business practices as related to core ERP processes
- Provides recommendations to the sales lead regarding solutions and services to license in order to meet the customer’s capability requirements and Skillsoft’s achievement of revenue goals
- Possesses excellent knowledge of Skillsoft’s content, technology and messaging
- Designs and conducts demonstrations that are tailored to the prospect or customer in order to achieve high levels of resonance and reflect the best view of Skillsoft’s solutions
- Offers counsel as a highly respected ‘go-to’ resource on various internal project teams to represent the IT and digital skills buyer preferences and priorities
- Exploits Skillsoft’s data to tailor the customer experience by leveraging Customer Insight team members
Customer Engagement Solution Principal
07/2004
-
04/2010
Chicago, IL
- Has a proven ability to articulate features and benefits of Skillsoft’s solutions to all stakeholder levels
- Maintains highly adept understanding of Skillsoft’s IT and digital solutions with the ability to articulate their relevance to the organization's training needs
- Strong background in professional services sales and delivery with customer facing professional services sales experience
- Has strong working knowledge of complex professional services offerings and solutions
- Has strong working knowledge of NetApp technology and solutions
- Successful in creating and maintaining customer relationships with senior and executive level customer leaders
- Builds and influences relationships with Sales Representatives, Systems Engineers, Consulting Systems Engineers, NetApp Global Support, Professional Services Operations, and Professional Services Regional Managers
- Achieves trusted advisor relationships with the account teams and customers
Education
Franciscan University of Steubenville
1999 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Strong leadership skills, including a history of increasing leadership responsibility and career growth in organizational effectiveness
- Technical Sales Professional Experience. Strong Cloud and Collaboration technical or solution selling experience required
- Strong management consulting skills
- Strong leadership skills; ability to manage cross-functional team and work with senior management
- Outstanding interpersonal skills with ability to establish good relationships with key contacts at prospect, customer and partner organizations
- Assist in staffing consultants on client projects, matching consultants’ skills with client need, and supporting them in their career aspirations
- Proven experience interacting at all levels of an organization, and presenting solutions at an Executive level
How to write Solution Principal Resume
Solution Principal role is responsible for consulting, leadership, digital, customer, reporting, retail, finance, training, integration, database.
To write great resume for solution principal job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Principal Resume
The section contact information is important in your solution principal resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Principal Resume
The section work experience is an essential part of your solution principal resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution principal responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution principal position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Principal resume experience can include:
- Is a member of the account team and actively drives the identification, qualification and fulfillment of Professional Services opportunities, converting them into bookings
- Strong customer relationship acumen and experienced consulting skills
- Expert business operations skills (e.g., invoicing, statement of work development, and managing towards margin and utilization goals)
- Expert business development skills
- Demonstrated experience in translating customer business requirements into workable world class business solutions
- Qualifications5+ yrs previous consulting or startup software engineering experience
Education on a Solution Principal Resume
Make sure to make education a priority on your solution principal resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution principal experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Principal Resume
When listing skills on your solution principal resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution principal skills:
- Excellent ability to communicate effectively, both verbally and in writing
- Solid presentation skills required
- Project Management skills for all project pre-delivery phases
- Experience with architecting/implementing applications leveraging appropriate tech stack
- Proven history of leveraging and growing a client base, with a track record of revenue generation exceeding $1.5m per annum
- Is trusted advisor to account teams on structuring, articulating, and delivering a strong professional services value proposition into accounts
List of Typical Experience For a Solution Principal Resume
1
Experience For Solution Principal, IT & Digital Portfolios Resume
- Fully positions and assists in the sale of consulting services to small, medium, and large enterprise ASEAN customers, putting large consulting deals together
- Experience with Wholesale Management Systems (WMS)/Manufacturing systems (Epicor, Infor, QAD)
- Experience in a healthcare consulting
- Business experience as a senior level supply chain practitioner or management consultant with a prime consulting firm
- Experience creating SOW and cost estimates
2
Experience For Senior Solution Principal Resume
- Experience presenting to senior executives
- Building close relationships with account teams, partners and customers to influence the services solutions being proposed
- Spends 75% or more of time in pre-sales positioning, scoping, sizing and crafting deals
- Manages complex consulting services through engagement sales cycles
- Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs
- Presents proposals and consulting solutions to customers and account teams
3
Experience For Customer Engagement Solution Principal Resume
- Accountable for pricing deals to targeted margin levels
- Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities
- Participate in pricing and Statement of Work proposals to prospective customers to present and discuss contents of an SOW
- Negotiate with Customers in regards to inclusions/exclusions in the scope of the SOW and update pricing accordingly
- Actively participate in company-wide strategy and product vision for the vertical or horizontal, representing the market point of view
- Partner with sales leadership on account strategy, region development and team ramping
4
Experience For Information Management & Analytics Solution Principal Resume
- Is accountable and responsible for all professional services on assigned accounts
- Negotiates service deals with customer to achieve an acceptable and favorable commercial position for NetApp
- Coordinates the pre-sales and post-sales transition process by working with professional services teams to deliver and transition detailed statements of work to the delivery team
- Work with a team of Account Managers and Solutions Consultants in the specific vertical to validate in and out of scope requirements and assist with solutioning as necessary
- Manage and prioritize requests from the Account Management teams
- Work with Delivery and Sales Management to determine best approach to Professional Service offerings based on prospect and scope
- Previous application experience in one or more of the following: NetSuite, SAP, Epicor, Infor, QAD, Oracle e-Business Suite, PeopleSoft, MS Dynamics AX, Best Software-MAS Series
- Subject matter expert in one or more aspects of healthcare (Provider Operations, IT Operations (Provider/Payer), analytics, population health, clinical operations improvement, patient experience, or revenue cycle
- Identify opportunities for growth and maturation of healthcare offerings
5
Experience For Data Platforms Solution Principal Resume
- Provide oversight and governance of sold and managed healthcare projects
- Drive business development from an industry perspective with the proper information, tools, and subject matter expertise to sell engagements including project pricing, scoping and proposals
- Nice to haveAPI management experience (e.g., Mulesoft, Apigee)
- Achieving trusted adviser work status with the account team and customers
- Capturing business requirements, critical success factors, internal capabilities, timelines, and solution components to successfully position projects/programs
- Leveraging technical consultants to craft solutions accurately
- Drives responses to Healthcare RFP/RFI/RFQs with assistance from business development and other practices
6
Experience For Software Engineer Solution Principal Resume
- Develop and deliver best practices, delivery templates, and point-of-view papers
- Maintain awareness of industry best practices and business levers and understands how other practices within Slalom can work together to drive better client outcomes
- Skilled at managing multiple clients
- Responsible for People/Career Management and project staffing
- Oversee quality assurance of project delivery
- Participates actively and drives contributions from Phoenix to the Slalom National Community of practice
- Deep understanding of one or more healthcare domains (payer, provider, pharma, life sciences) solutions with either deep business/operations or IT point of view
- Facilitation of consulting-led workshops
7
Experience For Salesforce Solution Principal Resume
- Participation in account planning sessions and the subsequent development of and updates to the services strategy
- Manage, track and forecast bookings targets and provide reporting and submission of data to support forecast
- Understand and frame a point of view on the recent industry trends, like customer-centricity, big data, mobility, IoT and machine learning
- Exposure to Agile/Scrum and Waterfall methodologies of project delivery
- Expert at project delivery
- Digital Transformation; cloud and hybrid cloud data management services and solutions
8
Experience For Solution Principal Organizational Effectiveness Resume
- Working with Professional Services Delivery to transition detailed SOW, engagement expectations, key business contacts, stakeholders and key elements of the sold services
- Negotiation, creation of statement of works; proposal/deal review process, including presentation of the business case for management approval
- Work with the partner community in the assigned territory to develop robust joint services proposals that compliment NetApp service offerings
- Willingness to travel up to 50%, at peak times
- Manage a team of consultants, architects and engineers
- Perform performance and salary reviews
- Understand and articulate supply chain execution across all industries
- Map the customer issues to specific end-to-end solution enablers and develop a solution recommendation to address the business issues and meet business objectives
9
Experience For PS Solution Principal Resume
- Experience working with sales teams, ideally in a services and/or product pre-sales role
- Eight or more years’ of relevant professional experience
- Articulates the value of the integration of the JDA solution suites, or products within a solution suite
- Excellent communication and presentation skills. Ability to create and deliver formal business presentations. Proven ability to engage on a peer-to-peer level with C-level executives at Fortune 100 companies
- Consultative and value based solution selling expertise
- Drive innovative transformation to deliver competitive advantage for the client
- Benchmark customers for supply chain best practices, innovation and business results
- This role requires extensive travel Globally
- Partner with a team of Sales Representatives and Solutions Consultants in the specific Vertical to validate in and out of scope requirements and assist with solutioning as necessary
10
Experience For Solution Principal Software Development Resume
- Collaborate with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to Professional Service offerings based on prospect and scope
- Demonstrated experience in translating customer business requirements into workable world class business solutions, either as a software solution or a re-engineering initiative
- Five + years experience in systems applications consultancy with a consulting firm or software provider
- Partner with a team of Product Sales and Pre-Sales team in the assigned Vertical(s) to validate in and out of scope requirements and assist with solutioning as necessary
- Assist clients with mapping their budget & priorities to the scope and deployment strategy
- NetSuite platform solution experience
- Value proposition presentation experience
- Services Delivery Cost Estimation and Statement of Work (SOW) preparation and presentation experience
- Manage and prioritize requests Account Management teams
List of Typical Skills For a Solution Principal Resume
1
Skills For Solution Principal, IT & Digital Portfolios Resume
- Experience with operational leadership; leading teams of junior resources, people management responsibilities, career development, and staffing and mentoring
- Experience leading development teams through everyday project tasks, and collaborating across multiple functional/technical teams to deliver a project
- Configuration experience using the Salesforce declarative interface and Lightening interface
- Experience preparing and presenting solution value propositions
- Experience delivering presentations via web conferencing
- Experience selling cloud and data management services and solutions
- Technical analyst experience writing technical documents and end user documentation
- Extensive experience managing large billable projects for external customers
- Management consulting or technical leadership experience
2
Skills For Senior Solution Principal Resume
- Deep experience within the target vertical of Automotive
- Project management experience (milestone, status, progress responsibilities)
- Trained others on organization effectiveness methods, offerings and value propositions; Contributed to community of practice collateral and best practices
- Depth of interest, familiarity and experience in
- ECommerce industry vertical customer experience
- Software industry vertical customer experience
- Data storage or systems integration/management experience
- Developing a deep understanding of NetApp’s Advanced Consulting Services portfolio and a high level understanding of its technical products and software
3
Skills For Customer Engagement Solution Principal Resume
- Creating and delivering the compelling value proposition for consulting services as part of a total NetApp solution
- Managing the production of project scoping and estimating within opportunities
- Engaging and managing any consulting pre-sales activities with opportunities
- Developing trusted relationships with our partner SAP and our Product Sales force to ensure Consulting involvement in sales opportunities
- Developing and presenting of proposals for professional services
- Assessing business requirements to enable compelling value propositions to be determined and communicated to the customer
- Writing Statements of Work (SOWs) and gaining their formal approval with all major stakeholders
- Building and influencing relationships with Sales Reps, Systems Engineers and Clients
- Teaming with NetApp Product Sales and Systems Engineering groups to create services solutions and develop business within the assigned territory
4
Skills For Information Management & Analytics Solution Principal Resume
- Understanding sales and account strategies and positioning NetApp’s Professional Services to deliver a total solution
- Managing complex consulting service pursuits throughout the sales engagement lifecycle
- Driving the business development activities within our SAP business together with SAP
- Defining sales strategy and approach on prospect accounts
- Developing opportunity pipeline, sector sales plans and account sales plans
- Working closely with the consultancy delivery teams and Project Managers to understand capabilities and estimates of effort
- Presenting proposals and solutions to all levels of the business
5
Skills For Data Platforms Solution Principal Resume
- Liaising with partners and solution providers for the integration of NetApp and non-NetApp components into a unified solution
- Or more of the Engagement Manager/Solution Principal’s time is spent in pre-sales positioning, sizing, scoping and crafting of deals
- Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and App Cloud
- Participates in account planning sessions and leads the services components of account planning to identify and build consulting and services opportunities
- Awareness of programmatic solutions on the Salesforce platform including Apex, VisualForce, and Lightning component framework
- Deep functional and technical understanding of SaaS, PaaS, IaaS and other cloud computing services
- Scoping and or developing large PS projects for external customers
6
Skills For Software Engineer Solution Principal Resume
- Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs
- Accountable for accuracy of sizing and scoping services deals
- Create innovative services solutions and have an in depth understanding of existing solution offerings to meet the client requirements
- Accurately sizing and scoping the level of effort (and hence price) of service solutions
- Attendance at account planning sessions to identify and build consulting opportunities and plans
- Deep hands-on knowledge of the .NET Framework, including C#, ASP.NET, and SQL Server
- Renowned participation in OE industry forums, events, and speaking engagements
7
Skills For Salesforce Solution Principal Resume
- Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort
- Scope and develop level-of-effort for services
- Technical background sufficient to understand the technologies and identify risks
- Translate customer business issues and needs into NetApp Architecture and Professional Services solutions
- Interface at senior management level and above
- Strong technical acumen, sufficient to understand the technologies and technical issues involved with the NetApp product portfolio and heterogeneous customer environments
- Define problems, collect data, establish facts, and draw valid conclusions
8
Skills For Solution Principal Organizational Effectiveness Resume
- Experience with ASEAN Enterprise customers
- Previous experience as a Project Manager, Service Deal Shaper or in a Professional Services role is highly desired
- Interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Translate moderate to complex storage solutions or strategies into simple to understand clear concepts and objectives for project execution
- Expertise in Key Medallia Vertical; Automotive
- Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally
9
Skills For PS Solution Principal Resume
- Knowledge of integration architecture as well as third-party integration tools and ETL (e.g Informatica, Jitterbit, MuleSoft) with Salesforce
- Active Salesforce certifications or ability to achieve relevant certifications upon hire
- Knowledge of Next Generation Data Center, Enterprise Software, Cloud and DevOps is highly desired
- Deep functional and technical understanding cloud platform and data services (integration, ETL, data visualization, advanced analytics), with specific focus on AWS and Azure
- Active AWS or Azure certifications or ability to achieve relevant certifications upon hire
- Clearly define and articulate the business impact of data and analytics
- Proven leadership in the data platform and analytic space with the ability to take ownership of key solution decisions (i.e. strategic vision, architecture, technology selection)
- Proven hands-on implementation delivery of data platform, business intelligence, and analytics solutions
- Experience defining and enabling data management standards and processes in a cloud data and analytics platform (i.e. devops, metadata management, security, governance)
10
Skills For Solution Principal Software Development Resume
- Data management, data storage or systems integration/management experience required
- Manage strategic projects and interface with executive client leadership
- Change management and governance
- Creatively translates customer business issues into NetApp Architecture and PS solutions
- Understands sales and account strategies and positions NetApp’s Professional Services to deliver a total solution
- Experience developing and championing a compelling point of view around best practices and emerging trends in organizational effectiveness while identifying opportunities to expand the capability and maturity of practice offerings, designing and delivering solutions to solve our client’s organizational challenges
List of Typical Responsibilities For a Solution Principal Resume
1
Responsibilities For Solution Principal, IT & Digital Portfolios Resume
- Phone Screen with Recruitment – we’ll ask questions on background, experience, and see if there is a two-way fit between yourself and Slalom
- Proven ability to translate very complex data management solutions or strategies into simple to understand clear concepts and objectives for project execution
- OpenAir solution experience
- Assist in the planning phase of projects
- Perform knowledge transfer to the Professional Services implementation team
- Solution Principals strategically partner with the Sales, Customer and Product teams to
- Shape our clients’ and prospects’ Customer Experience vision by sharing best practices, telling stories about how other organizations we’ve worked with have approached obstacles and challenges, and generally serving as the senior CX and/or financial services domain expert during sales cycles
2
Responsibilities For Senior Solution Principal Resume
- Continue to develop your financial services expertise and share it with the sales team, other Medallia teams, clients and prospects through informal and formal knowledge sharing
- Actively participate in company-wide strategy and product vision for the vertical, representing the market point of view
- Mentor and grow future financial services and CX domain experts within the company
- Partner with a team of sales representatives and Solutions Consultants in the assigned Vertical to validate in and out of scope requirements and assist with solutioning as necessary
- Partner with a team of sales representatives and Solutions Consultants in the assigned eCommerce Vertical to validate in and out of scope requirements and assist with solutioning as necessary
- Maintain high-level knowledge of SAP’s entire solution suite and key competitors
3
Responsibilities For Customer Engagement Solution Principal Resume
- Build relationships with senior leaders in target strategic accounts, both prospects and customers
- Meet with senior business leaders at prospect companies to understand their business goals and articulate Medallia’s value proposition
- Shape our clients’ and prospects’ Customer Experience vision by sharing best practices, telling stories about how other organizations we’ve worked with have approached obstacles and challenges, and generally serving as the senior CX and/or vertical domain expert during sales cycles
- Understand Medallia product capabilities and be able to convincingly articulate Medallia’s unique differentiators, particularly as they help solve the business problems faced by each client/prospect
- Support the sales organization in solution design for the largest, most complex enterprise companies
4
Responsibilities For Information Management & Analytics Solution Principal Resume
- Continue to develop your vertical expertise and share it with the sales team, other Medallia teams, clients and prospects through informal and formal knowledge sharing
- Mentor and grow future vertical and CX domain experts within the company
- Partner with the sales team on sales strategy
- Partner with the Medallia, (or Partner), Implementation and Managed Services teams to provide best practice guidance, participate in strategic meetings and help with senior relationship management as needed
- Be an active contributor to the community, both inside and outside of Medallia, through sharing of thought leadership and best practices via content development, speaking events, customer advisory board, etc
- Drive overall growth of the OE practice area through the design of leading OE thought leadership, achieving sales targets, and development of a recruitment strategy
- Identify opportunities for growth/maturation of OE offerings, and set the direction for that growth. Enriching the expertise of OE team members through development and delivery of case studies, white papers, learning materials, and other resources to elevate internal knowledge of solutions
5
Responsibilities For Data Platforms Solution Principal Resume
- Data storage or systems integration/management experience within the finance sector
- Enriching Slalom’s culture and exemplify our core values on a day-to-day basis
- Interface at Executive level and above
- Determine and articulate the business benefits of professional services for a given opportunity
- Technical background sufficient to understand the technologies and technical issues involved with the solution
- Exceptional communication and interpersonal skills, with a demonstrated ability to manage teams and complex work streams, oversee project delivery, and gain the confidence and respect of senior level executives
- Certification in information security desired
6
Responsibilities For Software Engineer Solution Principal Resume
- Financial Services Expertise
- Target utilization
- Assisting in the implementation of strategy, business initiatives, and organizational and cultural changes for leadership alignment, change leadership, stakeholder and employee experience, large scale program design, organization performance, and communications. Serving as a subject matter expert and demonstrate mastery in leading/overseeing projects
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