Senior Solution Engineer Resume Sample

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Beulah Bergnaum
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Work Experience


Senior Solution Engineer
05/2015 - PRESENT
Dallas, TX
  • 4 – 6 years’ experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing)
  • Assess prospective customers’ business and technical needs and design complex software solutions to meet those needs
  • Work with product management and engineers to understand Benefitfocus’ product offering and technical architecture
  • Assist in the completion of functional and technical responses for RFI/ RFP’s
  • Liaise with third party sub-contractors to obtain quotations and design specifications for products outside of APC’s manufactured range to complete a customer solution
  • Design and development of solutions to support ANZ’s data needs
  • Cloudera Hadoop and popular components e.g. HDFS, Spark, Sqoop, HBase, Hive, Oozie, Kudu etc
  • Real-time and batch data integration technologies, e.g. InfoSphere DataStage, Flume, Kafka, Spark Streaming, MQ etc
  • RDBMS technologies e.g. Teradata, Oracle, in-memory technologies
Senior Solution Engineer Oracle Identity & Access Management
03/2009 - 02/2015
Philadelphia, PA
  • Atlassian stack: BitBucket, Jira, Bamboo, Artifactory
  • Unix/linux servers and container technology
  • Understanding of how to design and build scalable, cloud-based software solutions
  • Experience with CI/CD practices and tools (Jenkins, Git/Github/BitBucket, Terraform etc.) IDEs: Eclipse or IntelliJ IDEA
  • Experience with Salesforce (data model understanding, SOQL)
  • Familiarity of modern security development principles and practices
  • Strong knowledge of quality best-practices (various types of tests, performance, etc.)
Capriza Senior Solution Engineer
05/2004 - 10/2008
Houston, TX
  • Experience building cloud-based microservices
  • Experience with Spring, Docker, Sumo Logic
  • Experience with Natural Language Processing (NLP) and Voice (Alexa Voice Service, Siri, Cortana, etc.)
  • Be on top of latest trends of voice assistants’ functionality and capabilities
  • Use Alexa or/and Google Assistant for personal use on a regular basis
  • Experience in delivering system solutions, preferably including enterprise systems, as a Solutions Architect or similar architectural discipline
  • Experience with a wide range of solutions addressing application architecture and design, systems integration, workflow, data & information management and reporting

Education


University of Kansas - Edwards Campus
1999 - 2003
Engineer's Degree in Computer Science

Professional Skills


  • Strong consulting techniques and negotiation and skills. Considered decision making skills
  • Strong verbal and written communications skills with a focus on pre-sales, discovery, positioning, business justification, and closing techniques
  • Strong customer / partner facing and relationship building skills
  • Proven experience in sales, marketing, operations, and/or consulting experience in a software company
  • Excellent written oral and interpersonal communication skills
  • Begin to build your architecture reframe and whiteboarding skills through shadowing and customer-scenario role playing
  • Solution Selling Discovery Skills

How to write Senior Solution Engineer Resume

Senior Solution Engineer role is responsible for customer, presentation, communications, business, building, relationship, interpersonal, design, technical, focus.
To write great resume for senior solution engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Solution Engineer Resume

The section contact information is important in your senior solution engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Solution Engineer Resume

The section work experience is an essential part of your senior solution engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior solution engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior solution engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Senior Solution Engineer resume experience can include:

  • Excellent communication and presentation skills & passionate about technical sales and working with customers
  • Solid analytical and design skills; able to quickly assess the strategic requirements and recommend appropriate solution options
  • Utilize excellent communication skills, both written and oral
  • Strong development skills with a Heroku language like Java, PHP, Ruby, Go, Scala, Node.js, etc
  • Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
  • Strong communication skills, both written and oral as well as customer focused and responsive

Education on a Senior Solution Engineer Resume

Make sure to make education a priority on your senior solution engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior solution engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Solution Engineer Resume

When listing skills on your senior solution engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical senior solution engineer skills:

  • Strong listening, reasoning and objection handling skills
  • Employ strong listening and question based selling skills
  • Assisting the Account team SE in effectively responding to any detailed Field Services questions in RFPs
  • Basic programming experience in HTML and other web based technologies is an advantage- Workflow / BPM / integration experience
  • Demonstrates advanced business solution selling abilities and effective, pro-active client communications
  • Effectively present to audiences and adjust to level of role and understanding

List of Typical Experience For a Senior Solution Engineer Resume

1

Experience For Senior Solution Engineer Oracle Identity & Access Management Resume

  • Strong written and verbal communications skills and the ability to present to large audiences
  • Exceptional oral and written communications skills in Spanish & English
  • A proven track record of success – at least 5 years of experience in a similar role
  • Strong experience in engagements related to IT operations and Datacentre technologies
  • Video (Encoding/Decoding), Video streaming product experience and full understanding of the latest Industry trends
  • Experience designing and implementing highly available, extensible APIs
2

Experience For Innovative Senior Solution Engineer Resume

  • A strong track record of delivery and supporting successful implementations
  • Excellent understanding of architectural concepts, principles and best practices
  • Experience in Selling Field Service Solutions from Oracle, TOA, Siebel, ServiceMax, ClickSoftware or other Field Service market vendors
  • Experience in positioning Connected Devices, Internet Of Things use cases
  • Experience with Identity Access Management systems (vIDM, Okta, Ping, etc) SAML authN
  • Good understanding of how to conduct technical solution assessments
  • Solid understanding of methods and practices of systems integration and data management
  • Experience in Protocol testing like MAP, Diameter, Camel etc
  • Proven track record of working side by side with Solution Engineers in sales processes
3

Experience For Capriza Senior Solution Engineer Resume

  • Previous experience as a Solution/Sales Engineer or in a technical customer-facing role
  • Acoustics (Audio algorithms, Noise cancellation, etc.) product experience and full understanding of the latest Industry trends
  • Continuous experience in software engineering, software development, solution architecture
  • Effective independent and cooperative account team partner
  • Work with retail and CPG stakeholders within sales and the industry business unit to define how to demonstrate our plays for retail and CPG
  • Experience with Reports development in Cognos or Tableau or any equivalent tool
4

Experience For Software Asset Management Senior Solution Engineer Resume

  • Lead technical validation of the VMware Cloud on AWS solution against business/IT needs
  • Experience in the Public Sector markets ( Federal, Civilian, DoD, Intelligence Community, Federal Healthcare, SLED)
  • Innovative – able to innovate toolsets to make the team and clients more effective
  • Good command of English, any other European Language would be an advantage
  • Highly responsive with a strong sense of ownership towards client value creation and drive to value added results
  • Previous experience as a solution/sales engineer preferably in the CRM space
  • Strong knowledge of database technology including relational and NoSQL technologies such as MongoDB
  • Telephony (PSTN) and Voice over IP, Encoding/Decoding technologies product experience and full understanding of the latest Industry trends
5

Experience For Senior Solution Engineer Oracle EBS Functional Resume

  • Capable of uncovering business challenges and developing solution to solve
  • Enjoy evangelizing and educating customers about the VMware vision
  • Analyse customer needs and implement solutions through research and troubleshooting and recommending a solution
  • Intermediate knowledge of solutioning concepts with a working knowledge of how to apply them
  • Familiar with the tools of the solutioning trade (Salesforce, Proposal Tools, and Technology Sizing Tools)
  • Responsible for associated activities such as capturing notes and activities in Salesforce and managing deal pipeline
  • Learns how to recognize buying signs, compelling events, and decision makers
  • This is a highly visible role working with some of our most successful sales teams, supporting prestigious enterprise clients and new logo accounts
6

Experience For Identity & Access Management Sailpoint Senior Solution Engineer Resume

  • Responsible for explaining and researching the technical capabilities of BMC's Digital
  • Take the role of a lead technologist and bring deep understanding of technology, industry architectures and vertical market use- cases to the table
  • Excellent understanding of how to apply architecture models, solution patterns and building blocks, the use of current and future state architectures, transitional architectures and how these can be applied to business strategies to meet strategic business objectives
  • Significant presales and technical experience in Datacenter infrastructure (server, application, monitoring, storage) is required
  • Experience in working with Sales to build a business case
  • Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Krux
  • Pre-sales consulting experience an advantage
  • Enthusiastic go-getter with a captivating personality
  • Develop solutions to client problems via use of methodologies and software application tools, as well as being a subject matter expert on those solutions
7

Experience For IBM IAM Senior Solution Engineer Resume

  • Learns the Sales buying cycle
  • Responsible for helping to train Sales Teams and individual Team Members
  • Interpret sometimes complex customer needs and develop innovative solutions supporting recognized technical and business value
  • Understand customer goals and challenges and establish Heroku as the leading Engineer
  • Delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps
8

Experience For Senior Solution Engineer, Salesforce.org Resume

  • Deliver an engaging and coherent presentation that connects complex technology to C-level audiences
  • Provide technical expertise to engineering and product management
  • Complete MuleSoft’s Kickstart sales training
  • Become certified in all Product, Architecture, and Sales Messaging trainings
  • Put all the pieces together to “perfect your craft” by closing deals
  • Design a winning salesforce.com solution to enable client's business initiatives to be realised
9

Experience For Successfactors HCM Senior Solution Engineer Resume

  • Clearly articulate the benefits of salesforce.com to all levels including line of business managers
  • Work closely with QE Automation and SW development engineering teams
  • Multilanguage capabilities an advantage to support French, Spanish and Italian Speaking territories
  • An inquisitive mind and continuous learner who can contribute to creating a sustainable delivery culture
  • Back-office / ERP system understanding – order management, accounts receivable / payables, collections, contracts (service), installed base
  • Fun to work with and enjoy helping others succeed
10

Experience For Oracle HCM Taleo Senior Solution Engineer Resume

  • Automation & Scripting Expertise with Python, Shell, Perl
  • Well versed with Test simulation and Automation using any of tools like IXIA, IPSL, Spirent tools etc
  • Analyze customer needs and recommend solutions through research and troubleshooting
  • Basic functional knowledge in key CPG capabilities (Sales, eCommerce, Marketing, Supply Chain, Finance, etc.)
  • Accomplished presenter of material with an ability to act spontaneously
  • Help influence and build the client's appetite for business transformation
  • Equally balance all aspects of the business requirements

List of Typical Skills For a Senior Solution Engineer Resume

1

Skills For Senior Solution Engineer Oracle Identity & Access Management Resume

  • Skills & experiences related to hyper-scale cloud - AWS, Azure or Google Cloud platform
  • Solution engineering/technical marketing experience, preferably with/for SI or SO firms; preferably global experience
  • Strong experience in solutions development in customer facing organizations
  • Mix of technical skills, business insight, and a passion to lead and support the customer
  • Ensure all components in the stack have been validated for User Experience, Functionality, Failure Correction and Interoperability
  • Technical experience in Consumer Electronic industry (Proven and verifiable track record)
  • Works effectively as part of a project team
2

Skills For Innovative Senior Solution Engineer Resume

  • Relevant experience in developing, integrating, supporting, and implementing analytics software and solutions in IoT and Industrial environments
  • Experience building and maintaining development build/test/deploy pipelines using tools such as Gradle and Jenkins
  • Project manage the demo org release process, including prioritization, storyboarding, requirements gathering, demo build, release communication and enablement
  • Experience in positioning/selling Professional Services as part of Solution Selling
  • Experience with configuring and deploying mobile device platforms (Android, iOS, Windows, etc.)
  • Experience working with Operators, deploying E2E core solutions
  • Experience in building and supporting web applications preferably focused on web services
  • Strong track record of adopting test practices using TDD, Spock and continuous integration
  • Automatic Speak Recognition & Natural Language Understanding product experience and full understanding of the latest Industry trends
3

Skills For Capriza Senior Solution Engineer Resume

  • Experience in working with AutoCAD and designing processes
  • Experience in creating revenue generating programs
  • Relevant experience in a Systems Engineering role
  • Experience in Machine learning, RESTful Web Services
  • Build a document portfolio of compelling sample reference architectures that demonstrate the value of VMware solutions in real-world scenarios
4

Skills For Software Asset Management Senior Solution Engineer Resume

  • Experience in Pre-sales storage technology and virtualization related work, including roles in Pre-sales and Technical Account Sales
  • Work Flow Management experience
  • Experience in Security Software would be highly desired.
  • Experience with migrating from legacy applications to modern platforms
  • Experience working with healthcare customers and applications would be an asset
  • Experience working with SLED AND/OR healthcare customers and applications would be an asset
  • Experience working with public sector (Federal Government) customers and applications would be an asset
5

Skills For Senior Solution Engineer Oracle EBS Functional Resume

  • Experience with public cloud or hybrid cloud architectures and services is highly desirable
  • Experience with enterprise applications, systems management, high-availability and/or backup solutions
  • Experience with a broad set of MathWorks products
  • Experience with Windows, Linux, Mac OSX (as many as possible)
  • Develop Proofs of Concept (PoCs) as part of an account team to demonstrate the art of the possible
  • Working experience on ALU + Nokia IMS Nodes
  • Work with the larger SIT team on test plan creation, planning and end-to-end system validation testing
  • Experience with the Professional Services component of solution selling
6

Skills For Identity & Access Management Sailpoint Senior Solution Engineer Resume

  • Substantial experience working in an enterprise-type software environment
  • Strong understanding of agile application development and release cycles in production environments (DevOps)
  • Interpret customer and develop strong technical solutions aligned with Business Value
  • Experience in SailPoint IdentityIQ solutions
  • Significant technical experience in Datacentre infrastructure (Compute, Storage and Network)
  • Significant presales and technical experience in Software is required (Ideally related to comparable BMC products)
  • Demonstrable experience & knowledge of BMCs TSOM, BPPM, or PATROL products are highly desired
  • Telecom domain experience
  • OpenStack / VMware vsphere experience
7

Skills For IBM IAM Senior Solution Engineer Resume

  • Experience on Test Strategy, Topology Creation, Solution Verification
  • Experience in working with a dynamic language such as Groovy (2.4)/Grails (3.2)
  • Spring development with strong familiarity of open source ecosystems and reusable component development
  • Demonstrated ability to lead teams in the design and delivery of solutions
  • Strong foundation in OO design and how dynamic languages idioms complement traditional OO practices
  • Experience with message technologies, in particular ActiveMQ
  • Working knowledge of API-based design for business applications and can incorporate API-based design into analytics solutions. (Mulesoft experience desired.)
8

Skills For Senior Solution Engineer, Salesforce.org Resume

  • Experience with integration methods and tools including ETL and virtualization
  • Experience with SAP software solutions (ECC, BW, BI)
  • Equally good working with a team and taking individual responsibility
  • Experience developing mobile responsive web pages and email
  • We’ve created a strong internal support network— from Marketing through Sales Operations and Services Implementation
  • Work experience in IT systems engineering
  • Experience with Microsoft Windows of AS400 or Unix operating system
9

Skills For Successfactors HCM Senior Solution Engineer Resume

  • Configuring, installing, troubleshooting and repairing Cisco and related partner communications systems. NPro solutions for our customers
  • Testing the overall solution viability using realistic user stories
  • Participating in planning and review sessions
  • Articulating and presenting contact center/Field Service architectures to C-level and IT enterprise customers and implementation partners
  • Working in a matrix organisation, including Account Executives, SE, service executives and implementation partners
  • Storyboarding and assisting in the build/configuration of customized Service Cloud demos to support Field Service Use cases
  • Understanding of virtualization & containerization technologies, AWS, Azure, Google Cloud, Docker, etc.
10

Skills For Oracle HCM Taleo Senior Solution Engineer Resume

  • Working knowledge of Windows, and/or Mac O/S
  • Understanding the customer need and establish company's product as the best solution that addresses that need
  • Working knowledge of Government/Healthcare and Higher Education agencies, including Security requirements and processes
  • Participating in design discussions focused on scalability, design and implementation of best practices
  • Attending seminars as requested by the Professional Services Management Team
  • Participate as part of a project team in developing, implementing and supporting infrastructure technologies for the business
  • Manage project responsibilities directing, mentoring and leading junior staff
  • MOP Engineering Expertise ( Development and/or Testing )
  • Well versed with VNF onboarding, Integration & Testing

List of Typical Responsibilities For a Senior Solution Engineer Resume

1

Responsibilities For Senior Solution Engineer Oracle Identity & Access Management Resume

  • Create and deliver solution proposals and being able to handle objections effectively
  • Exceptional oral and written communications skills both in English and German
  • Strong experience in engagements related to IT operations and Datacenter technologies
  • Develop and effectively communicate business cases and justifications to partners
  • Experience developing apps and add-ons for Splunk
  • Experience in one or more of the following areas: Identity Management, Access Management, Role Based Access Control, User Access Certification and Federation
  • Experience in administration, installation and troubleshooting of IAM solution in an enterprise environment
  • Experience in maintaining an access management/SSO system in a large, complex organization
2

Responsibilities For Innovative Senior Solution Engineer Resume

  • Experience in PreSales role preferably in Service Provider Environment
  • Significant technical experience in Datacentre infrastructure (Compute, Storage and Network) is require
  • Significant presales or technical experience in Software is required (Ideally related to comparable BMC products)
  • Previous experience as a solution/sales engineer preferably in the CRM space or cloud-based platform
  • Total work experience in high growth, highly dynamic organizations
  • Strong familiarity with Industrial Control, SCADA, MES, CMMS, and other operational technologies
  • Experience using, architecting, and implementing Splunk Enterprise on premises and in the cloud
3

Responsibilities For Capriza Senior Solution Engineer Resume

  • Experience with server configurations (Windows Server, Web Servers (IIS ASP.NET), Linux)
  • Possess a strong knowledge of Enterprise Architecture with background in either the customer or system integrator landscape
  • Demonstrated knowledge of broad range of technology platforms, systems and tools
  • Work with customers to obtain technical validation of proposed solution and build high-level architecture drawings
  • Experience in information technology (IT)
  • Experienced in the space of Hybrid Cloud/CI/Virtualization is highly desired
  • Experience in the field of information technology
4

Responsibilities For Software Asset Management Senior Solution Engineer Resume

  • Driving conceptual, leading to executable Solution Architectures
  • Being able to influence customer requirements
  • Working with assigned account manager(s) to respond to RFP's
  • Understanding of virtualization technologies, AWS, Docker, Cloud & Big Data.
  • Ensuring simplicity of the solution from installation and upgradability to configuration and day-to-day management
  • Proficiency with programming and scripting languages (Java, Python, HTML, CSS, JS)
  • Remotely manage/assist with lengthy and challenging joint customer PoCs as needed that could benefit from an ongoing VMware engagement
  • Responsible for explaining and researching the technical capabilities of BMC's DSO products vs. our competition
5

Responsibilities For Senior Solution Engineer Oracle EBS Functional Resume

  • Provide second level troubleshooting/support for AV equipment in meeting spaces
  • Interact with VMware Product Management and Product Engineering to become a technical expert on selected VMware technologies
  • Expert ability to graphically depict solutions in a compelling manner
  • Exposure to Artificial Intelligence/Machine Learning technologies (R, Python, Scala, etc.)
  • Operational Systems (Windows, Linux, Unix...) - Scripting (XLM, Shell, Perl...)
  • A balanced background in infrastructure, software engineering and general business knowledge
  • Apply structured and methodic work style during increased pressure to act
6

Responsibilities For Identity & Access Management Sailpoint Senior Solution Engineer Resume

  • Readiness to travel (approx. 10%) on global base i.e. for troubleshooting, trainings or customer meetings
  • Primarily focused on core banking modernization
  • Develop and deliver responses to customer and prospect technical inquiries, including RFPs, RFIs, and initial architecture discussions
  • Assist product development in testing new products and provide feedback
  • Be proactive spotting opportunities for cross sell in assigned accounts
  • Extensive whiteboarding to deliver NetApp product and solutions
7

Responsibilities For IBM IAM Senior Solution Engineer Resume

  • Provide support for escalations and making sure Voice of customer is heard
  • Identify leads and upselling opportunities for PG Services activity through communication and engagement with Customers
  • Participation in ensuring 24/7 availability
  • Knowledge of Digital Business Automation (formerly Workload Automation), Control-M (or competitor tool), job scheduling etc
  • Architect and build the retail and CPG industry demo org releases, at production quality
  • Assisting Presales and Marketing where applicable. Specifically supporting the team with validation of solution designs, bill of materials, statements of work, and labor estimate when appropriate
8

Responsibilities For Senior Solution Engineer, Salesforce.org Resume

  • Administration: Consistent and accurate time entry input
  • Travel: To Customer sites as needed. Access to a vehicle is required
  • Communicate technical and business information to a varied audience (technical and non-technical customers)
  • Plan, manage, and maintain projects in accordance to service level agreements
  • Customizes and Delivers technical presentations for BMC’s Performance & Analytics solutions based on the discovered solution requirements
9

Responsibilities For Successfactors HCM Senior Solution Engineer Resume

  • Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a Rackspace supportable solution
  • Primary technical contact on specific opportunities with moderate complexity
  • Understands internal Rackspace processes
  • Provides assistance and support for internal processes and fellow team members
  • Provides a first level of technical response to RFP/RFIs
  • Participates in customer calls and face-to-face meetings on site at Rackspace and at the customer’s locations
  • Evaluates customer needs and proposes solution designs for specific opportunities
10

Responsibilities For Oracle HCM Taleo Senior Solution Engineer Resume

  • Identifies and handles common technical customer objections
  • Builds a relationship with the customer and earns Trusted Advisor status
  • Customizes and Delivers technical presentations for BMC’s Performance & Availability solutions based on the discovered solution requirements
  • Fluency in oral and written communications in English & Hebrew
  • Familiarity with commercial and open source IoT technologies
  • Familiarity with analytics approaches and solutions relevant to IoT and Industrial buyers, including complex event processing, streaming analytics of timeseries data, and machine learning
  • Able to collaborate with partners and Splunkers individually and on large teams
  • Understanding the customer processes, challenges and architectural complexity of today's Contact Centers/Dispatch centers, Service Portals, and mobile field technicians

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