Senior Manager, Strategic Initiatives Resume Sample

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Sydnie Jerde
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Work Experience


Senior Manager, Strategic Initiatives
03/2017 - PRESENT
Phoenix, AZ
  • Manage IT system requests, elevate to leader, pass to SIO/IT as defined
  • Assist in the alignment of CMCC’s metrics and goals to Commercial
  • Designing and updating presentation documents, in conjunction with the Director, Strategic Initiatives, to communicate Commercial Banking’s strategic direction to the partners and other senior executives
  • Business Management & Strategy
  • Governance, Controls & Risks
  • Portfolio Oversight, Management & Delivery
  • Act as the liaison and intermediary for the delivery of assigned change management initiatives, ensuring business impacts and requirements for successful implementation of initiatives are accurately and thoroughly defined and understood
  • Partner with assigned operation unit(s) for effective and efficient delivery of new products and projects
  • Manage the sequencing of work to ensure availability of appropriate resource capacity and capability for implementation
Senior Manager Strategic Initiatives
04/2010 - 09/2016
Dallas, TX
  • Ensure finance, risk management and regulatory requirements are achieved
  • Work within set infrastructure model and standards for product and project delivery, and
  • Identify and oversee the implementation of best practices
  • Senior Managers and other departments to partner in the delivery of key accountabilities
  • Technology functions (All)
  • Internal project delivery partners to consult/ advise/ service in the delivery of key accountabilities
  • Deliver business and strategic performance updates to increase visibility and understanding of Strategic Support & Business Transformation’s value proposition across the enterprise, advancing its mission and objectives
  • Strategic Thinking: highly developed strategic and critical thinking and analytical skills with the ability to quickly grasp concepts and absorb a large amount of information (financial and non-financial), summarizing key issues, trends, implications and risks associated with opportunities
Senior Manager Strategic Initiatives Commercial Banking
09/2005 - 01/2010
Boston, MA
  • Results Focused: confident self-starter and relationship builder with the ability to obtain influence and gain consensus among key stakeholders to move initiatives forward. This supported by a detail-oriented approach, analytical skills and sound judgment to assess opportunities and articulate their value
  • Expert knowledge and more than 5-7 years of experience in a business, financial or operations setting
  • Mergers and Acquisitions/Business Development Process
  • Performs market and company research in support of HNAH business units’ target-identification efforts
  • Prepares qualitative and quantitative analyses to support screening of acquisition and new business proposals/teasers for strategic fit with the Company and coordinates with business unit to determine level of interest in the potential opportunity
  • Identify, recommend, and implement process enhancements based on industry, corporate, or brand’s best practices
  • Support Development of Business Case for Recent & New Strategic Initiatives
  • Accountable for development, implementation & monitoring of all models & credit strategies for these Strategic Priorities
  • Defines and recommends strategic initiatives to enable target operating model and strategy enablement

Education


Oklahoma State University - Tulsa
2001 - 2005
Bachelor's Degree in Finance

Professional Skills


  • Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas
  • Appropriately prioritize and drive initiatives while operating in a highly matrixed environment
  • Experience in matrixed, fast moving, entrepreneurial and multi-cultural environments
  • ENSURE SUCCESSFUL EXECUTION OF KEY PRIORITIES: This role has a responsibility in executing against transformational initiatives in two ways
  • Offer direction and strategic insight to support subject matter experts in effectively delivering impactful results within their workstreams
  • Experience developing business cases, project plans, executive level presentations, cost estimates and schedule
  • Conducting analyses, identifying insights, developing recommendations, preparing PowerPoint presentations and mobilizing resources for implementation

How to write Senior Manager, Strategic Initiatives Resume

Senior Manager, Strategic Initiatives role is responsible for analytical, strategic, leadership, business, financial, modeling, training, analytics, retail, finance.
To write great resume for senior manager, strategic initiatives job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager, Strategic Initiatives Resume

The section contact information is important in your senior manager, strategic initiatives resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager, Strategic Initiatives Resume

The section work experience is an essential part of your senior manager, strategic initiatives resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, strategic initiatives responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, strategic initiatives position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Manager, Strategic Initiatives resume experience can include:

  • Excellent communication skills with ability to structure and present complex concepts to executives and operational teams
  • Proven ability to partner with and steer effectively a wide range of partners
  • 5 – 8 years’ experience in operations, service, or project management
  • Partner with analytic teams to build fact-based insights and facilitate decision-making on investments and trade-offs
  • Help framing identified opportunities into clear initiatives, obtain partners’ buy-in
  • Conduct industry competitive analysis to inform strategic decisions

Education on a Senior Manager, Strategic Initiatives Resume

Make sure to make education a priority on your senior manager, strategic initiatives resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, strategic initiatives experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager, Strategic Initiatives Resume

When listing skills on your senior manager, strategic initiatives resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior manager, strategic initiatives skills:

  • Well-developed communication skills – both written and oral, strategic thinking and leadership skills
  • Strong business acumen, analytical ability, and financial skills
  • Good organizational, leadership, business advisory and decision-making skills
  • Strong analytical, financial valuation, project management and negotiation skills
  • Prior experience in developing promotional investment strategy to increase effectiveness of tactics is required
  • Strong strategic, project management, analytical and problem-solving skills

List of Typical Experience For a Senior Manager, Strategic Initiatives Resume

1

Experience For Senior Manager Strategic Initiatives Resume

  • Strong quantitative analytics skills with the ability to generate and manipulate data sets core to providing insight
  • Partnering with finance to proactively monitor budgets and resourcing, reporting/tracking spend, and building ad-hoc analysis
  • Support in developing, implementing, and monitoring strategies to achieve the organization’s long-term goals and objectives
  • Plays a primary role in the identification and development of retail, delivery, and catering eCommerce strategies
  • Identify key opportunities and risks with particular focus on operational efficiency
  • Collaborate closely with resources across different teams and locations
  • Work with the analytic teams to report on status and impact of owned initiatives
  • Partner with the Product along with other required teams to design and lead change
2

Experience For Senior Manager Strategic Initiatives Program Office Resume

  • Develop an in-depth knowledge of processes, products and markets and build positive relationships with applicable regional leadership teams
  • Experience for those with a top-tier management consulting background and/or 6-8 years of experience for those in a similar role in leading technology company
  • Results orientation, consistent between both long-term objectives and short-run performance, in a highly autonomous role
  • Work across multiple remote locations
  • 2) Managing the 5 year strategy roadmap, its global cascade, providing transparency of the progress made, surfacing crucial conversations, driving intervention and evolving the roadmap as needed through our senior leaders
3

Experience For Senior Manager Strategic Initiatives Commercial Banking Resume

  • CREATING THE ENVIRONMENT AND LEADING THE FORUMS TO DRIVE STRATEGY DECISIONS: Driving meeting effectiveness of our Executive team and our senior most leaders through agenda design, session design, meeting facilitation and efficient meeting processes in order to surface crucial conversations, remove roadblocks and drive our agenda forward
  • Direct reports: No direct reports are currently envisioned
  • Decision-making: Make decisions regarding transformation initiatives for Mars, Incorporated on how to structure Executive team / Board sessions as well as on tools and processes used to structure and implement strategies
  • Ensure projects can be effectively implemented and handed over to operating teams for on-going execution
  • Build and deliver project status updates for steering committee, as well as executives including the CEO
  • Interactions: Communicates with Senior Leaders across the Mars, Incorporated business
4

Experience For Senior Manager Strategic Initiatives Measurement Contract Resume

  • Drive strategic initiatives across the different areas within and outside the US Commercial Patient Services Organization
  • Determine eligibility of proposed initiatives based on defined selection criteria
  • Conduct business case analysis to review the impact of proposed project
  • Take a business problem or opportunity and determine project definition, workstreams, key deliverables, and milestones and level of effort for selected projects
  • Build work plan for projects, define critical questions to be answered, and establish project go-live date
  • Ensure effective coordination across cross-functional teams, quickly highlight areas of risk to plan, and execute to a successful project conclusion on schedule and within budget
5

Experience For Senior Manager Strategic Initiatives Credit Adjudication Resume

  • Run project team meetings and when an issue is identified that puts project at risk, ensure proper resources are engaged to mitigate and eventually address issue
  • Support project workstreams when subject matter expert does not exist or is not available
  • Handle 2 to 3 initiatives concurrently
  • Self-start, work autonomously, and assume leadership of major strategic initiatives
  • Project management for all workstreams, requests, documentation, timelines, and executive presentations
6

Experience For Senior Manager, Strategic Initiatives Resume

  • Provides thought leadership and execution support on client assignments to craft strategy
  • Conducts both client and market development to grow the business
  • Develops conclusions and recommendations, writes reports, assists in client presentations and provides implementation assistance as required
  • Helping Studios leadership set and drive strategic agenda of organization via interactions and processes to drive awareness and accountability around key business issues
  • Leading cross-functional projects to develop strategic recommendations on key decisions the Studios organization needs to make by project managing on day-to-day basis and building the analytical underpinnings and documentation to support a recommendation for senior leadership
  • Project Leadership, Develops an effective plan for controlling project scope, schedule, task assignment, budget and monitors project execution to ensure the plan is being followed
  • Drives consistent program governance around pilots and projects, including performance metrics, risk management, relationships management with stakeholders, and ensuring appropriate change management practices are included in the project program
7

Experience For Senior Manager Strategic Initiatives Resume

  • Develops an effective plan for communicating project information to teams and stakeholders. Develops written status reports and scorecards and presents review documents to leadership. Collects and documents project issues and manages their timely resolution
  • Manage team responsible for planning and executing key meetings associated with projects. Attend and provide recaps, tracking and follow up on action items to senior leaders
  • Driving meeting effectiveness of the Mars Leadership Team. This includes designing meeting agendas, creating and editing pre-read material, facilitating meetings, designing sessions and continuously looking for ways to further improve the meeting processes
  • Strong verbal and written communication skills and leadership skills
  • Demonstrated success in managing a team to meet corporate goals
  • Demonstrated success in capability development
8

Experience For Senior Manager Strategic Initiatives Program Office Resume

  • Works closely with Supply leader to identify Brand Supply annual strategies and goals
  • Lead and advance the deployment & implementation of strategic initiatives for US Commercial. Build and maintain capabilities roadmap for Patient services organization. Ensure alignment between evolving business needs and corporate technology strategies
  • Build strategic portfolio planning framework and capabilities. As Immunology and oncology portfolio evolves, there is a need for dedicated focus on coordinating strategic and tactical planning across the portfolio and develop integrated BTS plans across the portfolio. Develop Connected Health capabilities for Immunology and oncology portfolio
  • Work with BTS and business functions to anticipate resource needs and product appropriate resources to execute the business priorities. Act as single point of contact for strategic planning process including Long Range Planning and Business Case preparation
  • Provide active coaching to appropriate project associates and work stream leaders. Provide leadership and skill set development with associates within the project. Supervise a matrix team of Project Managers, Architects, Business Systems Analysts, and Programmers on multi-million dollar strategic initiatives
  • Identifies process improvement opportunities that add value and improve customer experience and supply chain KPIs
9

Experience For Senior Manager Strategic Initiatives Commercial Banking Resume

  • Establishes strong collaborative relationships with both internal and external supply chain partners
  • Prioritize and develop key strategic initiatives based on factual, logical arguments
  • Leading the coordination of content for operating meetings including Town Halls, Monthly and Quarterly Business Reviews, off sites, etc
  • Act with urgency and passion. Help others be successful. Work with minimal oversight; deliverables and relationships are monitored through periodic reviews
  • Work experience including business analysis, project management, portfolio management, and strategic planning. Experience in developing and deploying cross functional business systems applications. 2+ years of experience managing or coaching employees
  • Innovative thinking, ability to influence and the ability to leverage past experience to be successful in an entrepreneurial environment. Demonstrated ability to coach and mentor matrix teams
  • Interest in technology trends and application of technology to improve end user’s experience. Proven track record of effective project leadership and positive results. Ability to self-manage time and priorities
  • Working knowledge of IT pricing and contracting practices. Negotiation with IT suppliers, Digital Health vendors and Marketing Agencies
  • Proactively identify and meet customer and stakeholder needs
10

Experience For Senior Manager Strategic Initiatives Measurement Contract Resume

  • Motivated change agent with the ability to collaborate across all levels
  • Think strategically and translate strategy into practice
  • Create factbases and recommendations to answer strategic questions
  • Develop and drive a comprehensive project plan for key initiatives
  • Analyze opportunities and create financial models to value them
  • Model a culture that improves the organization’s comfort with the speed of change, challenging assumptions, relentless pursuit of improvement – all with a high sense of personal accountability
  • Apply Project Management Principles to Implement Flex Best Practices in M&A integration

List of Typical Skills For a Senior Manager, Strategic Initiatives Resume

1

Skills For Senior Manager Strategic Initiatives Resume

  • Exceptional relationship building, influencing, communication, and presentation skills
  • Experience in either product development, production or related consulting experience
  • Good understanding of the Commercial Bank’s structure and interpretation of strategic priorities
  • Prior work experience in the Pharmaceutical industry
  • Able to coordinate across multiple projects and departments effectively
  • Possesses process-orientation and analytical skills
2

Skills For Senior Manager Strategic Initiatives Program Office Resume

  • Experience in either product development, production or related consulting experience
  • Effectively manage a cross-functional team to execute projects
  • Serving as the unifier of CELP priorities and pulling together the narrative for the Team
  • Supply chain or project management experience
  • Self-starter with strong desire to identify and lead opportunities that drive significant business impact
  • Experience partnering with and presenting to senior executives
  • Experience working remotely with global, cross-functional teams
  • Proven ability to communicate, in writing or verbally, to audiences at varied levels
3

Skills For Senior Manager Strategic Initiatives Commercial Banking Resume

  • Demonstrated ability to present complex terminology to diverse audiences at various levels (including executive leaders
  • Experience with or understanding of cross-functional (pm, design & eng) product-driven organizations or digital agency
  • Experience in consulting (whether internal or external or both)
  • Cross-functional experience working across a variety of functions at a variety of levels
  • Evaluates and diagnoses the various customer and business needs and priorities when interacting across multiple eCommerce platforms
  • Demonstrated ability to measure the performance of tactics, and provide optimization recommendations
  • Ten (10)+ years of related work experience
  • Experience and knowledge of store operations
4

Skills For Senior Manager Strategic Initiatives Measurement Contract Resume

  • Experience in the retail industry, multi-site locations and MSOs
  • Proven ability to manage positive business partnerships and work collaboratively with cross-functional teams
  • Experience in program development / management or strategy execution
  • Proven track record with senior leaders
  • Uses an established analytical framework to evaluate, prioritize, and identify initiatives for implementation
  • Business Analyst experience with the ability to collect and develop business and technical requirements
  • Developing meeting agendas and capturing key actions and decisions, including following up to ensure completion of agreed upon actions
5

Skills For Senior Manager Strategic Initiatives Credit Adjudication Resume

  • Partnering closely with Finance to drive annual budgeting across the CELP Leadership Team
  • Immersing in the industry to identify emerging trends and potential disruptors to our business model
  • Successful track record of working through barriers and delivering results
  • Advanced knowledge and understanding of BMO’s key products and services, processes and controls
  • Consults with clients to identify, clarify, and solve problems critical to clients' strategy and operating success
6

Skills For Senior Manager, Strategic Initiatives Resume

  • Constructs the analytical framework and work steps for each assignment, and leads the problem solving process associated
  • Holds Project Managers accountable for managerial work.
  • Six Sigma Black Belt required
  • Act as Business Lead for FC&FMG on Fraud Integration Initiatives, developing and providing counsel to FC&FMG Leadership on integration strategy, implementation and solution design
  • Provide oversight to cross functional teams, including project resources, for Fraud Integration Initiatives; oversee/manage smaller-scale Fraud operations initiatives (e.g., Alert & Queue Optimization efforts, Customer Complaints Optimization process, etc.)
  • In partnership with LOB partners, as well as Risk, Legal and Compliance as appropriate, develop processes and documentation to ensure compliance with any regulatory (internal and external) requirements
  • In partnership with the FC&FMG Leadership team, develop Target Operating Models (people / org. structures, process design and technology requirements/solutions) for all Fraud Integration initiatives
7

Skills For Senior Manager Strategic Initiatives Resume

  • Lead understanding and socialization of any changes to the fraud risk landscape; in partnership with Fraud Analytics, socialize any fraud mitigation tactics to reduce fraud impact
  • Provide guidance and support to all FCFMG Business Analyst resources dedicated to their assigned programs
  • With Line of Business & FC&FMG Leadership: reviews approach, scope and interactions for any Fraud integration work; coordinates on messaging, resourcing, reporting needs and project planning
  • Understands the Finance impacts of any Fraud Integrations and works with Finance partners to pursue the quickest, easiest and least impactful (to business and employees) solutions
  • Develop/drive requirements for fraud operations, fraud analytics and fraud reporting
  • Proficient in MS Office Applications, including but not limited to MS Excel, PowerPoint, Word, Visio, and Project
  • Support team in identifying key transaction issues and facilitate meetings between business unit and corporate functional areas (i.e
  • Tax, Legal, Accounting, Treasury, etc.)
  • Leads process improvement initiatives for FCFMG; support the documentation of high-level processes
8

Skills For Senior Manager Strategic Initiatives Program Office Resume

  • Manage large scale projects and present highly complex results to senior levels
  • Project Delivery - enable change in the organization by defining needs and recommending solutions in collaboration with multiple stakeholders across the enterprise and within Product Operations
  • Represent Global Product Operations on projects and initiatives to provide business-specific context, information and analysis on proposed changes
  • Represent the Global Product Operations during change impact analysis, business requirements gathering, review and sign-off, implementation planning and support, issue escalation and management, sustainment and change acceptance, leadership updates and recommendations
  • Act as the primary contact for new and/or revised medium to large sized operation projects and initiatives, and liaise with Channels, Data & Analytics, Product, Corporate or T&O groups
  • Enable groups to successfully accept changes in process and systems by ensuring key stakeholders are informed and understand the implications of changes; recommend actions, as appropriate
9

Skills For Senior Manager Strategic Initiatives Commercial Banking Resume

  • Develop business cases for initiatives, using advanced knowledge of service offerings, products, and processes
  • Assess opportunities for the migration of work in or out of BMO, make recommendations and assist in negotiating funding for work migrating to the business units, as required
  • Partner with Corporate Technology Development (CTD) to ensure system application design specifications developed by CTD meet the business unit expectations/ requirements, and negotiate solutions
  • Support business leadership in the development of the annual strategic planning by doing analysis and preparing presentations
  • Conduct scenario planning and build business cases to support strategic options
  • Consider the “big picture” when assessing whether or not a course of action is advisable in terms of the group and enterprise goals
10

Skills For Senior Manager Strategic Initiatives Measurement Contract Resume

  • Understand business/group dynamics, marketplace trends and identify strategic options to improve business or group results
  • Disaggregate strategic problems into relevant issues and develop appropriate analytical approaches to support the design of the strategic project/program
  • Explain complex problems situations or business opportunities so that all parts of the strategic project/program are more readily understood
  • Conduct key analytics required to inform strategic recommendations; develop insights and recommendations that are actionable in alignment with project/program goals
  • Socialize strategic options with key stakeholders to gain support for proposal
  • Build implementation plans and define tactics and strategies to ensure successful business results
  • Previous experience in both a professional services organization, including management consulting, and an internal consulting and strategy group within a Fortune 500-type company
  • Working in a high performance team environment (meaning s/he can candidly give and receive feedback)
  • Agenda setting – Work with HTS and US leadership team leadership to craft short and long term focus areas using input from best practices both within HSBC and from the general financial institution community, business input, and highlighted HSBC needs

List of Typical Responsibilities For a Senior Manager, Strategic Initiatives Resume

1

Responsibilities For Senior Manager Strategic Initiatives Resume

  • Work in a cross-functional setting and influencing key stakeholders without direct authority
  • Familiar with financials services products, operations, technology and market practices
  • Comfortable with established process analysis and improvement tools
  • General knowledge around data analysis and visual dashboard applications
  • Understand Paneras business model through metrics and analysis that drive to insights and actions
2

Responsibilities For Senior Manager Strategic Initiatives Program Office Resume

  • Enthusiastically makes contributions and takes satisfaction in team accomplishments
  • Certified Program Management Professional
  • Deep knowledge of and appreciation for the Product Design process
  • Working closely with the CELP Leadership Team to maintain and leverage a holistic view of all functions under the SVP including Honors, Strategic Partnerships, Customer Platforms and Customer Lifecycle
  • Supporting or leading multiple strategy projects across cross-functional teams and/or external resources from need identification to execution, including coordination of subject matter experts in a highly matrixed environment
  • Establishing and maintaining strong collaborative partnerships across HR, IT and Corporate Finance, as well as with key Commercial Services functions including Global and Regional Marketing, Retailing, Digital, Revenue Management, Global Brands and Sales
3

Responsibilities For Senior Manager Strategic Initiatives Commercial Banking Resume

  • Navigating unstructured challenges and creating a structured approach to exploit commercial opportunities, mitigate risks and prepare strategic ideas for implementation
  • Aligning with other strategy teams including Global Brands, Sales and Corporate Strategy
  • PMI Certification is an asset but not required
  • Critical role responsible for CBAW portolio reporting (to OC, SET, Business Executives, EPMO) to ensure pan-CBAW issues/risks are known and responded to ensuring successful portfolio management expenses and returns on investment
  • Support the VP with Enterprise PMO reporting commitments, executive Operating Committee commitments and internal board commitments, including providing recommendations and concerns on topics, liaising with stakeholders, and coordinating required follow-up
  • Significant interaction with key partner groups on behalf of the VP, in driving forward TS strategies, PMO road map and driving our agenda to streamline the delivery service end to end for optimal business outcomes
  • Supports Paneras growth strategy by managing and analyzing key test projects for catering, delivery, drive thru and ecommerce
4

Responsibilities For Senior Manager Strategic Initiatives Measurement Contract Resume

  • Accountable for driving forward continuous improvement activities to enable PMO to realize efficiencies targeted for 2015
  • Oversees, analyzes and makes recommendation on next steps for strategic eCommerce test projects
  • Coordinates and fosters alignment with key stakeholders across the organization
  • Six Sigma Black Belt certification is required
  • Initiative design & execution – Develop work plan, define resource needs (working and leadership teams), build business cases (e.g. ROI on project), and create “end state” vision for prioritized initiatives
  • Lead working team to set up, train, and execute initiatives in required areas. Monitor, track, and evaluate results to evaluate results/ determine changes needed
  • Insights/analysis - Provide insight-rich synthesis of operations, financial, and personnel data to better advance both the HTS and US operation
5

Responsibilities For Senior Manager Strategic Initiatives Credit Adjudication Resume

  • Analytic skill building – Help establish a culture of metrics-driven management. Build analytic capability within HTS that incorporates key production, quality, and performance information into a simple, usable, and current resource that allows management to make decisions guided by insights
  • Sample initiatives include transformational activity (outsourcing, offshoring, service refinement), establishing new processes around operations metrics/insights, eliminating bureaucracy/improving governance (e.g., Third Party Risk Management, Operational Risk Management), driving improved HTS-to-business dialogue
  • Organizing strategic events such as senior leader workshops or summits that help drive the enterprise agenda forward. This involves partnering with senior leaders who own the meeting on the design and implementation. It includes working with senior leaders to identify the theme, objective and agenda, and managing internal and external partners to execute the meeting
  • Experience with digital product development, IaaS, PaaS, SaaS. Experience with the commercialization of digital health, care model or medical devices solutions or services. Familiarity with DevOps (e.g. Continuous Integration, Continuous testing and Continuous delivery) and demonstrated ability to mentor technical management and technical professionals

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