Senior Manager Channel Resume Sample

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Luther Wuckert
167 Janelle Ports,  Detroit, MI
+1 (555) 794 8756

Work Experience

Omni-channel Activation Senior Manager CAC
05/2015 - PRESENT
Boston, MA
  • Knowledge of RD&CS practices and processes and experience in the project management and implementation of related programs
  • Well-developed interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation
  • Highly developed influential skills sufficient to resolve distinct differences of opinion or approach; promote or negotiate on CIBC's behalf on a limited basis
  • Developed writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate
  • High tolerance for ambiguity and problem solving
  • Knowledge of a broad range of retail, small business, imperial service, mid-market and large corporate products/services
  • Leadership skills (e.g., team builder, able to get results through others in a positive fashion)
  • Ongoing professional development of all individuals on the team as well as capability development of the team
  • Ongoing education of all direct reports
Senior Channel Programmes Manager
07/2011 - 11/2014
Detroit, MI
  • Completing Performance Excellence responsibilities, including conducting timely and effective performance management processes
  • Adhering to all financial policies, including purchase order and compliance processes
  • Maintaining current on all required certification and compliance programs
  • Ensuring all direct reports are adhering to the policies and have appropriate certifications completed
  • Communicating to staff all pertinent information related to Divisional and Departmental strategies/initiatives
  • Lead the coordination of training plans for new analysts for the department
  • Ensuring common methodologies are utilized across the department so analyses are comparable across franchises
  • Provide support of the strategic framework for the transaction migration project across Retail Distribution and Channel Strategy
  • Establish and maintain stakeholder, client and management relationships to effectively influence strategic priorites, facilitate decision making and develop risk mitigated strategies to ensure the successful implementation of the Channel Optimization projects
Modern Channel Senior Manager
01/2007 - 05/2011
Detroit, MI
  • Provide support for the transformational change management initiatives that impact the entire distribution network as the organization transitions to a new operating model
  • Build ongoing partnerships with key clients across the business, technology delivery & architecture, and operations
  • Success in the role is heavily dependent on working closely and effectively with many stakeholders at all levels across RBB and CIBC, including but not limited to business, project managers, technology, and finance
  • Building and maintining strong relationships with these key stakeholders is critical
  • Responsible for the “end-to-end” delivery of servicing and operational capability improvement programs from initiation through to post-implementation review as required. Exhibit good acumen and judgment in the formulation of recommendations to foresee and mitigate high-impact issues and complexities
  • Develop and deliver key project artefacts such as the charter, schedule, business requirements, implementation plan, people change management plans, and benefit realization analysis
  • Manage projects and collaborate with the project team and facilitate project meetings and escalate issues as required
  • Ensure benefits realization targets have been achieved


University of North Carolina at Asheville
2003 - 2007
Bachelor's Degree in Marketing

Professional Skills

  • Knowledge of Retail Banking services, changing technologies; customer dynamics and the competitive environment in the major markets where the Bank operates
  • Fosters a team spirit, works well with peers and subordinates while effectively balancing short term sales goals with longer term strategic corporate goals
  • Demonstrated expertise in business process analysis and system concepts, as well as solid understanding of the overall software development lifecycle (SDLC)
  • Strong Managerial Courage – the ability to have direct and straightforward conversations within VMware and our OEM Partners
  • Networking and collaborating with business partners to continue evolving the IVR channel to industry best standards
  • Leading or participating in cross-functional project teams to handle specific deliverables
  • Accepting and building accountability

How to write Senior Manager Channel Resume

Senior Manager Channel role is responsible for travel, digital, reporting, architecture, wireless, shipping, training, retail, software, leadership.
To write great resume for senior manager channel job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager Channel Resume

The section contact information is important in your senior manager channel resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager Channel Resume

The section work experience is an essential part of your senior manager channel resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager channel responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager channel position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Manager Channel resume experience can include:

  • Proven ability to develop initiatives that improved sales productivity and performance
  • Provide weekly/monthly/quarterly analysis regarding omni-channel fulfillment progress and opportunities regarding speed to customer and cost of shipping
  • Generate value through the understanding of System, Team Vision, developing the right capabilities
  • Background of introducing and measuring performance metrics and improvement programs
  • Responsible for aligning with BU Marketing and Sales Operations to coordinate and execute pre and post event activities
  • Design, develop & implement pack & price architecture to maximize system value while addressing consumer insights

Education on a Senior Manager Channel Resume

Make sure to make education a priority on your senior manager channel resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager channel experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager Channel Resume

When listing skills on your senior manager channel resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior manager channel skills:

  • Excellent communication/interpersonal/negotiating skills to ensure the objectives are understood and accepted
  • Leading the customization and preferences, security and functional enhancements as they relate to customer experience
  • Experience partnering with multiple internal and external functions
  • Maintaining a superior knowledge of the IVR channel, including insights into best practices, competitive environment, and business/market and technology trends
  • Designing analytical models incorporating risk, cost, budgets and financial consequences
  • Driving incremental revenue, in assigned area, through partner ecosystem of System Integrators, consultants, VARS, associations and buying groups

List of Typical Skills For a Senior Manager Channel Resume


Skills For Senior Channel Programmes Manager Resume

  • Conducting continuous research of new business models and approaches to the business structure to identify opportunities, enhancements and standards
  • Continuously re-evaluating the initial parameters of the business plan
  • Possess the highest level of integrity, honesty and professionalism
  • Customer focused with a flexible, adaptable and versatile approach
  • Budgetary responsibility >$1.5MM related to custom research, analytics and syndicated research activities
  • Promote & Customize channel dedicated bottler’s structure
  • Ensure Implementation and follow-up of all activities and agreements generated by Division & Key Accounts area, in coordination with bottlers operation
  • Act as link between Division and bottlers in both ways, generating and diffusing pertinent information such as, sales, opportunities operating issues and other factors that involve the development of opportunity areas

Skills For Omni-channel Activation Senior Manager CAC Resume

  • Identify and evaluate new business opportunities and develop recommendations relative to the evolution of design and capabilities of the current IVRs by
  • Proactively recommending and obtaining support and approval on recommendations by preparing clear and succinct business needs documents, supported with business findings and assessment
  • Lead the implementation of approved projects to ensure that business goals are met, knowledge is transferred to others and business risk is managed by
  • Actively leading the project team, understanding skill sets and processes used by the project team and taking responsibility for specific project milestones, such as negotiating with partners, requirements development, business casing, etc.
  • Prepare Business Requirements for the Technology and Operations teams to ensure the support of the Channel objectives and oversee the timely implementation of same

Skills For Senior Manager, Channel Optimization Resume

  • Contribute to a strategic overview of threshold investments for effective Omnichannel Retail Campaigns in assigned market
  • Related work experience in business process analysis, database development/ management, IT project management etc., preferably gained in the pharmaceutical/ biotechnology or related industry
  • Demonstrated proficiency in one or more of the following systems: SAP or other ERP (Enterprise Resource Planning) systems, various modules including GP, CMS, CARS and other contract administration tools
  • Proven ability to identify, address, and influence customer needs
  • Proven ability to influence the development of IT systems required to support analytic data consumption
  • Retail and / or channel experience
  • Retail Experience(Specifically, inventory management or logistics)
  • Using judgment and common sense
  • Working knowledge of multivariate statistics, analytical software and pharmaceutical data sources (IMS, Symphony Health, HIRC, HSG, etc….)

Skills For Modern Channel Senior Manager Resume

  • Performing assessments of demand/supply factors and profitability to determine key issues and opportunities
  • Leading the design of functionality enhancements to meet internal project team member deliverables
  • Willing to go the extra mile for urgent/last-minute requests
  • Helping define and communicate Under Amour’s Global Omni-Channel vision
  • Thorough knowledge on new and emerging technologies
  • Thorough understanding of IVR space
  • Fearless in sharing information, often on short notice with senior management
  • Track record of success in leading partner sales teams within a highly strategic, solution-based, enterprise software sales environment with revenues of over $1B
  • Proven ability to build, execute and measure both strategic and transactional, channel-led marketing & sales plays with Solution Providers

Skills For Senior Manager IVR Channel Contact Centres Resume

  • Proven ability to communicate the business value and/or ROI of existing and proposed products and solutions at an executive level both within VMware and the Solution Providers
  • Experience presenting in front of senior executives
  • Min 10 years experience in strategic sales, account sales, and/or strategic partner management in the high-tech industry in management capacity
  • Measure effectiveness of sales and incentive programs and recommend modifications as required
  • Manage many tasks at the same time, to balance the many demands and to establish a priority list of projects in order to respect deadlines
  • Assist in providing quarterly updates to ADP Service, GMs and Operations management to build awareness

Skills For Senior Manager, Channel Resume

  • Provides support to the field DSM by following up on alliance opportunities
  • Partner with Ecommerce, B&M, and Logistics to drive execution around omni-channel fulfillment strategies(EFC/DC Fulfilled, Store Fulfilled, Direct Ship, and Market Place)
  • Strong team-player with ability to foster a ‘think and work’ ethic within the team
  • Analyze competitive fulfillment models and partner cross functionally to drive execution of long term omni-channel fulfillment strategies
  • Recommend and drive Omni-Channel Fulfillment strategies for both peak and non-peak time periods
  • Meets or exceeds assigned quota for alliance generated business within assigned area of responsibility

Skills For Senior Manager Partner & Channel Resume

  • Identifies, coordinates, and tracks leads through partners and works with field sales team to identify appropriate solutions
  • Work in conjunction with internal and external partners to achieve sales, service, and operational objectives through a commitment to flawless execution across our Consumer Electronics, Wireless and Bell Residential Service categories
  • Create and execute sales strategies and incentive programs that improve performance and increase engagement
  • Analyze data with the ability to problem solve and make recommendations
  • Create and maintain Planview and PRF status reports, as required
  • Present recommendations to senior management

Skills For Senior Manager, Branch Channel Resume

  • Lead System alignment in MT Strategy & Execution
  • Implement and follow up all activities and agreements generated along with Commercial Leadership Division Area, in coordination with bottler’s operation for Modern Channel
  • Act as a link between division and the bottler system, generating and diffusing information such as sales, operating issues, among others, that involve the development for the Modern Channel
  • Understanding the system
  • Coordinate efforts and initiatives among the different areas within the region (market development, marketing, technical support, key accounts)
  • Develop local strategies and plans to capture modern channel opportunities by bottling group / customer format
  • Develop BP for the FLU, negotiate and implement them across the FLU bottling group
  • Working with the business lead, or at times the Director or Senior Director, initiate the project by supporting the development of scope, requirements, outlining costs, resources, timeframes and other related project tasks, such as working with the technology/corporate services project lead to ensure that technical and functional specifications are aligned to business requirements
  • Lead the successful development and execution of programs that support product, service and campaign launches at store level that elevate our retail and customer experience. Including but not limited to our annual Top Performers conference and monthly sales incentive programs, communications and sales support tools, channel hype and readiness activities

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