Senior Analyst, Performance Resume Sample

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Ike Buckridge
970 Dolly Ville,  Phoenix, AZ
+1 (555) 751 9602

Work Experience

Performance Mgmt-senior Analyst
10/2015 - PRESENT
Houston, TX
  • Manage projects and consult with managers around performance measures programs
  • Provide performance analysis and support for central resource team, with coaching cost centre owners to understand financial information and performance metrics to drive business improvements and strategic direction
  • Prepare the major projects cost of service stewardship and execution report
  • Support month-end reporting, budgeting, forecasting and long-range planning
  • Work collaboratively with project controls to support upstream project management teams, developing Financial Management Plans
  • Steward the anual icentives scorecard
  • Manage second tier allocations to Capital Portfolios
Senior SD Performance Analyst
11/2011 - 09/2015
Los Angeles, CA
  • Work collaboratively with supply chain management (SCM) and project resources group to support cntractor compliance and cost validation work
  • Improve existing processes by leveraging technology, where possible
  • Manage quarterly disclosure process and Board of Director updates
  • Support SOX, internal and external audits, Delegation of Authority validation
  • Provide senior management with timely updates on supplier performance analytics
  • Collaborate with colleagues across the organization to implement improvement initiatives
  • Manage project and communications including status reports to project/program sponsor, executives, stakeholders, business units, suppliers, project team etc
  • Correspond with external suppliers and third parties (consultants, offshoring, and outsourcing) for project/program work and manage the relationships at initiative level
Operational Performance Senior Analyst
10/2005 - 10/2011
Phoenix, AZ
  • Anticipate and quantify tactical, operational and strategic risks applying risk-based approach to forecasting for the project/program in scope
  • Resolve complex issues, conflicts and ambiguities (including architectural direction vs. project constraints); escalate to executive level where required
  • Manage program scope using appropriate fact-based metrics/assumptions
  • Integrate project plans at program level creating estimating models as required, refine plan and manage performance against it
  • Ensures execution of performance measures methodology and resolves quality control issues. Builds and documents processes to ensure the integrity and quality of performance measures data. Develops and implements program improvements
  • Ensures up-to-date program information is reflected in Standard Operating Procedures. Coordinates and consults with other Performance Measures partners on day-to-day needs and program innovations
  • Refine and continuously improve operational dashboard aligned to account KPI’s & SLA’s
  • Collaborate across many levels within JLL and client
  • Participate in creation of complex financial reports and application programs to retrieve data as requested


Northwood University - Florida Campus
2000 - 2004
Bachelor's Degree in Finance

Professional Skills

  • Technical understanding and experience with one or more platforms/applications, preferably applications utilized in DCIM environment application suite including integrated database platforms across end user applications and building management datasets
  • Successfully communicate with demonstrated proficiency using technical vernacular to enable productive, efficient communication bridging the gap between business unit teams, service delivery technicians/engineers, technical hosting teams and developers/Data engineers
  • Experience with in the Alberta energy markets High level organization and planning skills
  • Excellent interpersonal and communication skills (written and verbally) Advanced knowledge of Word, Excel, PowerPoint and Access
  • Quickly analyze new or existing reporting for insights to prioritize opportunities and effectively synthesize for leadership
  • Advanced analytical and problem solving skills with knowledge of technology tools that support this work
  • Manage multiple tasks/priorities/projects effectively, progressing in parallel

How to write Senior Analyst, Performance Resume

Senior Analyst, Performance role is responsible for database, advanced, retail, finance, credit, planning, reporting, design, research, digital.
To write great resume for senior analyst, performance job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Analyst, Performance Resume

The section contact information is important in your senior analyst, performance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Analyst, Performance Resume

The section work experience is an essential part of your senior analyst, performance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior analyst, performance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior analyst, performance position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Analyst, Performance resume experience can include:

  • Experience of reporting and MI processes (actuals, RF & plan) with a focus on performance analysis and intervention
  • Experience in a Revenue Management, Sales or Finance/Merchandising role
  • Reporting and analytics experience
  • Assists with assessment and/or development of processes /procedures to ensure effective service provisioning
  • Database query experience (SQL, SAS, Oracle, Datameer)
  • Use business and technical experience to identify impacts or risks and create plans to mitigate them

Education on a Senior Analyst, Performance Resume

Make sure to make education a priority on your senior analyst, performance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior analyst, performance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Analyst, Performance Resume

When listing skills on your senior analyst, performance resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior analyst, performance skills:

  • Manages multiple tasks effectively - progresses work in parallel
  • Effectively negotiate and influence
  • Provide clear, direct and constructive feedback and validating understanding
  • Makes suggestions for increasing the effectiveness of changes
  • Builds effective relationships with key clients, including sales management, line divisions, Product Line Territories, HR and Finance
  • Five or more years of finance and planning experience

List of Typical Experience For a Senior Analyst, Performance Resume


Experience For Performance Mgmt-senior Analyst Resume

  • Build regular reports to cover evolving business focus and priorities
  • Develop analysis and enabling reports and dashboards to understand effectiveness of program and business execution
  • Working knowledge of Statpro functionality required
  • Create consistent and actionable scorecard reporting, as well as other standardized reporting
  • Work closely with Pricing Strategy team to refine pricing and trade strategies/tactics for key brands based on trade promotion analysis
  • Play key role in set cadence for review of pricing and trade analytics with SLT, brand teams, Customer Strategy & Planning, and sales partners
  • Deliver performance analysis by product, by rep and trending of KPI’s
  • Prepare business reviews for monthly reviews with SLT, brand teams, and Customer Strategy & Planning

Experience For Senior SD Performance Analyst Resume

  • Assist with ad hoc requests as needed, such as analyses in the areas related to promotional planning, and detailed event level analysis
  • Assist in managing on-site and external vendors for completion of analytical research
  • Assist in directing analytic vendors to drive actionable insights
  • Consult with and advise management on customer trend data. Develop business cases or provide other justification as a means to influence organizational leaders
  • Track, review, and improve online conversion in collaboration with Marketing, Loyalty, and other groups with the objective of optimizing campaign profitability and success. Recommend ideas for future campaigns

Experience For Senior Analyst Performance Analytics Resume

  • Manage and develop analytical reports on SL’s Life, Pension and OEIC fund ranges to support the governance processes
  • Extensive knowledge of Microsoft Office products is required
  • Identifies potential capacity constraints / bottlenecks, and ensures steps are taken to prevent service disruption
  • Interacts with product engineering teams via Retrospectives/Post-Implementation Reviews to ensure quality standards are adhered to during development and implementation
  • Regularly communicates requirements for preventative solutions and resolutions to the Service Delivery Manager/Director as appropriate
  • Works to ensure Service Level Agreements for the platform/capability are maintained and all internal technical standards / compliance requirements are satisfied
  • Works to ensure best practices relating to business processes and undergirding technologies / tool sets are communicated, understood and implemented effectively within teams

Experience For Operational Performance Senior Analyst Resume

  • Help build our key performance indicators for pricing and trade with the Pricing Strategy team
  • Provides coaching, guidance and expertise across the organization on service delivery performance best practices
  • Sound knowledge of ex-poste and ex-ante risk methodology and reporting required
  • Partner with the sales organization to drive actionable planning solutions and trade efficiencies linked to our retailer specific promotional plans
  • Develop insights using appropriate analytical tools to improve margins and grow topline, for both the company and retail partners
  • Serves as an SME resource to Directors / Senior Leadership to ensure best practices are communicated and understood across the organization
  • Sound knowledge of performance, attribution methods and risk measurement required

Experience For Senior Analyst, Performance Effectiveness Resume

  • Execute promotional review tool updates and enhancements
  • Business experience, preferably within the Consumer Packaged Goods (CPG) industry with work history consisting of analytics, trade analytics, business development, category management, and/or finance experience
  • Advanced computer skills with proficiency in all Microsoft Office applications: Excel, PowerPoint, Word, as well as database management
  • Explain statistical concepts to a non-technical audience, break down complexity, construct and communicate a story across organizational levels
  • Analyze trends and develops insights that create a bias for action to optimize gross profit dollars
  • Design and develop streamlined and linked reporting across multiple functions in support of annual goal planning, quarterly review, and daily execution processes
  • Collaborate with sales, revenue management, business technology, merchandising, marketing, finance, corporate, and field teams to develop and deliver appropriate solutions, aligned with corporate and field strategies, to support business needs

Experience For Senior Analyst Operational Performance Analytics Resume

  • Work closely with Commercial Capability and Learning and Development teams to develop communication, training, and deployment plans to execute performance management routines across all US operating companies
  • Work closely with Commercial Capability team to create analytics and reporting tools that enable performance management routines across all US operating companies
  • Contribute to the achievement of financial and non-financial goals and objectives set forth by leadership
  • Responsible for consolidating the countries’ and clusters’ 24 month LBM forecast and performing the associated analysis (by country, channel, product group and product brand), ensuring that the forecasts have integrity, have been subject to sufficient level of challenge and peer assist as required and subsequently fully reflect business vulnerabilities and opportunities

List of Typical Skills For a Senior Analyst, Performance Resume


Skills For Performance Mgmt-senior Analyst Resume

  • Provide support to improve the performance management system of VA's OI&T for increased efficiencies and mission effectiveness
  • Provide support to improve the performance management system for increased efficiencies and mission effectiveness
  • Collaborate with the team on the planning, testing, designing, and implementing the performance measures
  • Collaborate with the team on the planning, testing, designing, and implementing the performance measure
  • Assist in the project planning and drafting deliverables including white papers and PowerPoint briefings
  • Define best practice approaches for analyzing user behavior on the online channels, for configuring web analytics technology, and for interpreting data
  • Maintain high performance standards, holding self and others accountable for achieving results
  • Research and prepare supporting material for responding to DOT investigations
  • Is clear when explaining ideas and concepts to others, communication is structured and easy to understand

Skills For Senior SD Performance Analyst Resume

  • Provides feedback that is clear and direct. Describes the impact of actions and checks for understanding
  • Sets and maintains high performance standards for self and others; holds self and other team members accountable for achieving results
  • Tries new things to reach challenging goals and persists until personal and team goals are achieved and commitments met
  • Handles problems and acts on own initiative without being prompted
  • Implements, communicates and administers reward initiatives for US business partners, ensuring alignment with global and local objectives
  • Provides leadership to field Capacity and Analytics Manager and staff by exhibiting influence and expertise
  • Provides analysis relating to changes in the company's agency production, growth rate and agent capacity

Skills For Senior Analyst Performance Analytics Resume

  • Communicate with all leadership levels, clearly explaining ideas/concepts in a structured, easy to understand manner
  • Support client reporting and analysis
  • Knowledge of Financial Markets or Institutional Banking
  • Analyze data to help discover issues affecting Southwest Airlines' operational execution and OTP
  • Collaborate with other operational departments for diagnosing key operational issues and proactively make recommendations

Skills For Operational Performance Senior Analyst Resume

  • Works with the Leadership of Operational Performance to support the Chief Operating Officer
  • Analyze consumer feedback to identify new opportunities and translate insights into actionable plans and recommendations inspiring others to act
  • Develop reporting to summarize performance data extracted from disparate data sources (Teradata, Hadoop, Digital Analytics, Voice of Customer, etc)
  • Provides proactive monitoring/oversight of critical applications / business processes to mitigate potential incident / risk before impact
  • Assists in the development / deployment of preventative procedures by providing leadership and expertise
  • Exposure to ITIL practices and ITSM within a multi-faceted technical business organization
  • Identifies opportunities to adopt innovative technologies and enables business capabilities through innovation; Keeps up-to-date on current research and technology in the industry

Skills For Senior Analyst, Performance Effectiveness Resume

  • Tries new approaches when problem solving, seeking ideas, or suggestions from others as appropriate; able to perform root cause analysis
  • Shows willingness to learn new methods, procedures, or techniques
  • Knows when to escalate decisions and when to make on-the-spot decisions
  • Benchmarks and analyzes compensation trends for internal client groups. Develops summaries and recommendations for review locally and globally
  • Assists in the development of performance and reward materials for senior management review
  • Conducts job analyses and evaluation to ensure alignment with global structures and the local market
  • Develop logic models for new measurements as necessary to attain desired state of standards, and support the design, development, and deployment of tailored matrices
  • Help develop processes for the improved systems to be integrated within OI&T operations
  • Help develop processes for the improved systems to be integrated within Client operations

Skills For Senior Analyst Operational Performance Analytics Resume

  • Support the bottom-up and top down annual plan process ensuring that submissions from countries and clusters are aligned with agreed targets, and numbers in core financials are aligned with those in LBM
  • Responsible for coaching country/cluster finance colleagues on the planning and forecasting process, and identifying, recommending and supporting continuous improvement opportunities
  • Ensuring adherence to the financial standardisation agenda across the Region
  • Support ad-hoc and strategic business decisions understanding the implications balancing risk and reward
  • In depth analyst for channels, competition, interface with other functions (marketing, deeper, broader insight)
  • Manage the balance between near and long term objectives
  • Participate in projects and provide financial insight

Skills For Senior Analyst, Performance & Analysis Resume

  • Summarizes and translates key data for wider consumption, in particular for the Channel Development Division management team
  • Prepares a summary of key agent capacity insights for the Strategy and Planning Director, Capacity and Analytics Managers, the sales vice presidents and EVP of sales prior to each profit and growth or quarterly results meeting
  • Communicates the results and analysis to all organization levels, sometimes in collaboration with his/her manager. Identifies and elevates areas of concern based on analysis and recommends opportunities for improvement
  • Experience in an analytical business field such as Revenue Management, Marketing, Planning, or Scheduling
  • Handle multiple responsibilities/projects on strict deadlines with minimal supervision/direction

Skills For Senior Trade Performance Analyst Resume

  • CFA, CIPM and/or FRM required
  • Work constructively with cross-functional, large and complex teams
  • Adapt to situations in order to quickly resolve issues and/or gain alignment
  • Make on-the-spot decisions and/or escalate when appropriate
  • Advanced knowledge of visual basic and basic for applications
  • Advanced knowledge of SQL/PL SQL
  • Advanced Analytics tools such as R or SAS is required
  • Visualization and BI tools such as Tableau, Cognos
  • Computer literacy with advanced Microsoft Excel ability

Skills For Performance Acceleration Senior Analyst Resume

  • Knowledge of SAP, or similar enterprise software, is an asset
  • Compliance with HR risk policies and standards and ensures initiatives are in accordance with Group Risk standards and policy
  • Coordinate and manage projects and analysis of the operational performance team
  • Development and maintenance of OTP reports and models
  • Responsible for preparation and distribution of OTP reports
  • Present information to operational departments related to OTP and operational efficiency
  • Develop and maintain records required by the DOT for tarmac delays and chronically late flights
  • Ensure accuracy of analytic reports so that they provide meaningful information so sound business decisions can be made
  • Develop and maintain procedures and documentation for the users of the reports and applications created by the reporting team. Review procedures created by Analyst and recommend revisions as needed

Skills For Senior Analyst Performance Improvement Resume

  • Support client bad debt reporting and analysis
  • Lead projects within the organization
  • Participates in Company’s seminars other PIT activities as directed
  • Apply statistical forecasting models to evaluate potential benefits of new projects or to verify assumptions in the proposal; Organizing results to justify projects with Finance
  • Conduct quality assurance checks and data validation, identify data collection issues and gaps, recommend and implement fixes
  • Create real-time dashboards for initial monitoring of projects, facilitating immediate analytics to executive stakeholders
  • Participate in business intelligence activities to ensure necessary data is captured. Validate data and ensure reliability of online and offline data sources in the process

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