Seller Support Associate Resume Sample
Abigail Borer
568 Fritsch Lodge,
Phoenix,
AZ
+1 (555) 952 3361
Work Experience
Seller Support Associate
12/2015
-
PRESENT
Houston, TX
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues
- Builds Platform and business knowledge to better serve sellers
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions
- Liaise with other departments as required to resolve Seller’s issues and questions
- We have 25 total openings
- Classes planned to begin January of 2018
Brazil Seller Support Associate
06/2011
-
09/2015
Chicago, IL
- Language: Fluent English and Spanish
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions both in English and/or Japanese
- Provides prompt and efficient service to Amazon Sellers through phone/chat/email, including the appropriate escalation of Sellers’ issues
- Liaise with other departments such as Customer Service, Merchant Investigations, Fulfill center or Payments teams as required to resolve Seller’s issues and questions
- We have new training classes beginning each month with a goal of 15 Associates per class
- Demonstrates effective, clear and professional written and oral communication both in English and German
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions both in English and/or German
- Demonstrates effective, clear and professional written and oral communication both in English and Italian
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions both in English and Italian
AGS Seller Support Associate
06/2007
-
04/2011
Los Angeles, CA
- Demonstrates effective, clear and professional written and oral communication both in English and French
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions both in English and/or French
- Language: Fluent German and Turkish
- Language: Fluent English and Italian
- Language: Fluent English and German
- Provides prompt, efficient and high quality service to Amazon Sellers through email, phone, and chat
- Demonstrates the ability to work independently while using departmental resources, policies and procedures
- Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance
Education
Lawrence University
2001 - 2006
Bachelor's Degree in Italian
Professional Skills
- Qualification/ Knowledge and Skills
- Desire to expand skills into new areas. Technical (Computers & Internet) savvy is required
- Language: Written and verbal communication skills in English and Turkish
- Language: Written and verbal communication skills in English and Arabic
- Experience working in a virtual (work from home) setting
- Experience using various technical tools to complete daily work
- Demonstrated appropriate sense of urgency and adaptability in response to changing business needs
How to write Seller Support Associate Resume
Seller Support Associate role is responsible for english, training, languages, military, arabic, technology, metrics, payments, leadership, twitter.
To write great resume for seller support associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Seller Support Associate Resume
The section contact information is important in your seller support associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Seller Support Associate Resume
The section work experience is an essential part of your seller support associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous seller support associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular seller support associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Seller Support Associate resume experience can include:
- Flexibility to work a shift patterns including weekends
- English,Spanish proficiency in both languages
- Work with several applications and contacts simultaneously
- Schedule flexibility to work at least one day of the weekend
- Intermediate MS Office applications specifically Excel, familiarity with web browsers
- Builds Platform and business knowledge to better serve sellers and vendors
Education on a Seller Support Associate Resume
Make sure to make education a priority on your seller support associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your seller support associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Seller Support Associate Resume
When listing skills on your seller support associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical seller support associate skills:
- Demonstrated effective, clear and professional written and oral communication and attention to detail
- Operate independently and maintain self-sufficiency in a virtual (work from home) setting
- 6 + months experience within a customer service /contact center environment would be an advantage
- Handling seller's inquiries via call/chat/email
- Taking ownership of own workload and work with wider teams to deliver results
- Provides prompt and efficient service to Amazon vendors and merchants including the appropriate escalation of Seller issues
List of Typical Skills For a Seller Support Associate Resume
1
Skills For Brazil Seller Support Associate Resume
- Education: 3rd level qualification – Graduation
- Language: English and Japanese, written and spoken proficiency
- Language: English and Japanese
- Language: English and French, written and spoken proficiency. Hindi - spoken proficiency
- Language: English and German, written and spoken proficiency. Hindi - spoken proficiency
- Language: English and Spanish, written and spoken proficiency. Hindi - spoken proficiency
- Language: English and German or Japanese or Italian or French
- Language: Native or near-native French, fluent English
- Language: Native or near-native Italian, fluent English
2
Skills For KYC FO Seller Support Associate UK Resume
- Language: English and German (fluent)
- Language: English and Italian (fluent)
- Language: English and French (fluent)
- Language: Native or near-native Spanish, fluent English
- Schedule flexibility to work at least one day of the weekend in the future
- English and Italian/Hindi, written and spoken proficiency
- Language: Native or near- English
3
Skills For AGS Seller Support Associate Resume
- English, Italian, written and spoken proficiency
- Language: Fluent in English and Arabic
- Work shifts required
- English, Spanish, written and spoken proficiency
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve seller issues and questions
- Language: Fluency in English & German is essential
4
Skills For Work From Home French Seller Support Associate Cork Resume
- Provides prompt, courteous and efficient service to Amazon Sellers
- Language: English, Italian
- Language: English, French
- April 30th Start Date
- Maintains set global performance metrics such as quality, productivity, first contact resolution, and attendance using the Amazon Leadership Principles as a support structure and job aid to achieve these Key Performance Indicators
- Work under pressure and provide high quality work
5
Skills For AGS DE Seller Support Associate Resume
- Language: Fluency in English & Mandarin is essential
- Language: Fluency in English & Italian is essential
- Language: Japanese/ English /Korean
- Bilingual English/Spanish with 90% proficiency in both languages
- Language: Fluency in English is essential
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