Scheduling Manager Resume Sample

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Kellen Armstrong
9237 Raynor Oval,  Philadelphia, PA
+1 (555) 266 2645

Work Experience

Scheduling Manager
04/2017 - PRESENT
Phoenix, AZ
  • Review and prioritize all requests for the Chancellor’s time
  • Schedule meetings and update the Chancellor’s calendar daily
  • Schedule routine yearly Chancellor hosted events and coordinate dates for events at the residence with The Temple for parking purposes
  • Meet regularly with the project management team, liaisons in student life, development and alumni relations, and public affairs to ensure the Chancellor’s time is being used for those meetings and events that are of the utmost priority
  • Routinely update the Chief of Staff on the management of the Chancellor’s time
  • Oversee efficient collection and database entry of patient demographics including insurance coverage
  • Oversee collection of copays, co-insurance and patient responsibility amounts per policies and procedures
  • Oversee collection and audit of patient careslips per policies and procedures
  • Document and adjust physician and clinic schedules for deceased and terminated patients
Production Scheduling Manager
11/2011 - 10/2016
New York, NY
  • Assist in hiring department employees for all locations
  • Serve as a resource to all regional offices in the area of scheduling and front office
  • Participate in the development and monitoring of department budget
  • Implement internal policies and procedures to ensure efficient operation of the department
  • Travel to regional offices for education/training purposes
  • Oversee physician schedules to ensure that schedules are booked
  • Assist in creating weekly employee schedules to ensure coverage at all locations
Senior Scheduling Manager
01/2005 - 07/2011
Houston, TX
  • Participate in and oversee the recall, termination, reinstatement, and physician change processes
  • Oversee the hospital card process at regional offices
  • Develop and maintain an updated procedure manual for scheduling and hospital scheduling
  • Delegates care responsibilities to staff considering
  • Work with Audit Line of Business Leader and Human Resource Director in planning and developing strategies for engagement management and scheduling process incorporating EU and functional requirements and priorities (financials, capacity, FTE counts, growth plans, etc)
  • Implement Audit focused scheduling process and ensure compliance with process, incorporating client needs, staff development and abilities, staff availability and ensuring that the experience of staff is diverse
  • Monitor schedule daily and facilitate necessary adjustments to assigned offices and teams. Participate in scheduling meetings and follow-up on unresolved issues that require rescheduling of projects and/or staff


St. Lawrence University
2001 - 2005
Bachelor's Degree in Engineering

Professional Skills

  • Proven leadership and supervisory skills in a production environment with strong organizational skills and attention to details
  • Strong management skills and experience of dealing with all levels of management
  • Advanced skills in Excel (+ basic skills in Word/Power point/Outlook) to facilitate troubleshooting
  • Demonstrated influencing skills in working with multiple cross-functional groups including sales, engineering and project management
  • At least eight years’ construction scheduling experience, including three years of proven leadership experience directing scheduling functions
  • At least ten years’ construction scheduling experience, including three years of proven leadership experience directing scheduling functions
  • Strong relationship building, coaching, and employee development skills

How to write Scheduling Manager Resume

Scheduling Manager role is responsible for training, organization, planning, technical, microsoft, negotiation, leadership, organizational, design, manufacturing.
To write great resume for scheduling manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Scheduling Manager Resume

The section contact information is important in your scheduling manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Scheduling Manager Resume

The section work experience is an essential part of your scheduling manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous scheduling manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular scheduling manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Scheduling Manager resume experience can include:

  • Work within a team environment using consensus building to achieve a desired result, has excellent verbal and written communication skills
  • Strong customer service, interpersonal, leadership and teamwork skills with the ability to establish working relationships quickly
  • Excellent organizational (attention to detail), communication (oral and written), and problem-solving skills
  • Demonstrates “time consciousness” and strives to use time effectively
  • Excellent communication skills and has the ability to interact with all levels of the organization
  • Expertise with the suite of Microsoft Office, with strong Excel skills is an asset

Education on a Scheduling Manager Resume

Make sure to make education a priority on your scheduling manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your scheduling manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Scheduling Manager Resume

When listing skills on your scheduling manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical scheduling manager skills:

  • Demonstrated strong collaboration, facilitation, and teamwork skills
  • Demonstrated effective time and project management skills
  • Utilizes secretarial skills effectively in fulfilling position responsibilities
  • Experience at working effectively in a high-pressure environment, to challenging deadlines
  • Analytical mind with strong influencing skills
  • Good organisation and problem solving skills

List of Typical Experience For a Scheduling Manager Resume


Experience For Production Scheduling Manager Resume

  • Advanced analytical, interpersonal and communication skills
  • Construction hands-on experience or project oversight experience
  • Fluent computer skills in Microsoft Office based programs
  • Ensure RAS professionals are effectively utilized to support the achievement of financial plans for the business
  • Know your operation and teach it to your cast members. Mentor, train and coach cast members on how to perform their job safely and effectively
  • Ensuring execution of a Flexible Repeating Schedule (FRS) methodology to package finished goods
  • Build strong partnerships with IT to implement new and enhanced solutions to support SC

Experience For Planning & Scheduling Manager Resume

  • Thrive in a fast paced environment and prioritize tasks
  • Review and categorize work orders for most effective and efficient production schedules
  • Ensure clarity around priorities and goals for your direct reports
  • Adjust MPS priorities to maximize Ship On Time and level labor
  • Under guidance of the Director and Assistant Director, determines appropriate priorities for activities based on work demand

Experience For Senior Scheduling Manager Resume

  • Collecting, interpreting and inputting schedule data into the project control database and providing output to the project team
  • Chairing weekly headcount forecasting meeting, identify volume shortages and shift resources to match demands
  • Improving the UKI EBITDA margin by delivering Y-O-Y net productivity through a continual focus on scheduling excellence and supply chain optimisation
  • Ensuring the service provided by the Scheduling staff is in accordance with policies and procedures
  • Ensuring system parameters are safeguarded from any unauthorized changes
  • Working knowledge of all functions within the scheduling department

Experience For Regional Scheduling Manager Resume

  • Working knowledge of the sales and operations planning process
  • Ensuring that the Singapore Supply Chain (SSC)’s production is clear and aligned with key stakeholders across SSC and our 3PL partner. This entails
  • Ensuring execution of a level-loaded schedule to supply the FRS with any intermediates required
  • Ensuring measurement of Conformance to Plan (CtP) for all Production work centres
  • Working with the Contract Manager to offer support and direction
  • Lead Scheduling team to success through teambuilding and establishing, implementing and monitoring scheduling protocols and guidelines for the Division
  • Work with departments to support promotion process, including: creating survey input, compiling information and developing recommendations

Experience For Resource & Scheduling Manager Resume

  • Expert in performing, reviewing, planning and scheduling functions, which include schedule development, control, and analysis
  • Ensure that scheduling processes within supply chain is functioning properly and in a timely manner to ensure minimal delays in fulfilling customer orders
  • Comfortable performing a wide range of responsibilities, from thinking broadly to executing detailed tasks
  • Strategic Partnership with Facility Asset Management (FAM) Scheduling Mgr and Walt Disney Imagineering (WDI) Scheduling Managers
  • Responsible for updating Master Data to support optimization of Planning and Scheduling

Experience For Central Scheduling Manager Resume

  • Review planning and engineering assignments to assure personnel are properly assigned to support the operating department needs and customer commitments
  • Supervise load leveling of work centers to minimize the need for overtime and manning changes, while maximizing utilization
  • Ensure the Central Scheduling Team is trained to correctly schedule all types of customer facing appointments in a rapidly changing environment
  • Liaise with all departments impacting production schedules including Artwork, Technical and Engineering
  • Provide support to project and corporate management for non-routine cost engineering/planning and scheduling guidance, analyses, and presentations
  • Audit scheduled vs. actual time and provide various forms of analysis including financial , profitability and exception reporting

Experience For Master Scheduling Manager Resume

  • Understand each office locations general overview of what work is in vs. what is outstanding to help to better guage each offices availability or capacity at the staff level
  • Work directly with client service managers and staff regarding productivity, staffing issues and concerns
  • Contributes to BNA’s financial performance by providing results driven leadership to the planning function
  • Organize and manage weekly monthly meeting with the scheduling group as well as individual schedulers
  • Supervise Division Staffing Coordinators, providing guidance and assistance as required
  • Work with the Managers of Recruiting, Credentialing and Enrollment to determine and implement divisional best practices
  • Prepare end-of-month scheduling reports including increase comp totals and projections
  • Work closely with RAS Operations Director and the LPD Team in coordinating all aspects of the annual training conference
  • Take full responsibility for managing and delivering the monthly schedule

Experience For Site Scheduling Manager Resume

  • Oversee the management of channel schedules within planning and scheduling systems, eg, BSS, Forward Planner etc
  • Provide optimum resource schedules to agreed staffing levels, with on-going continuous improvement initiatives in place
  • Works closely with the C-Suite and Credentialing Coordinator when maintaining approved privileges for each physician or as documents are updated, etc
  • Work in a team environment focusing on meeting Safety, Quality, Delivery and Cost standards
  • Monitors plant production to ensure schedule is being followed: visually checks inventory, verifies work in progress, missing or incorrect items, etc
  • Provide positive feedback, coaching, developing and opportunities for improvement to employees
  • Partner with Planning & Operations to determine outsourcing levels to balance routine, cycle overhaul and project labor demands with available capacity

Experience For Regional Planning & Scheduling Manager Resume

  • Provide monthly head count forecast for Central Shops including recommendations on hiring and labor cross utilizations strategies
  • Manage PUMBAA process, develop strategies and action items, lead monthly meeting with Engineering Services Attractions Managers
  • Primavera training of scheduling team
  • Maintains sufficient verbal contact with patients in waiting room and provides information regarding delays related to care
  • Participates in problem solving conflicts with scheduling
  • Proficiency in using word processing, computer equipment, and miscellaneous office equipment
  • Work closely with the Director of Scheduling, Director of Disease Center Operations and Practice Directors on all DFCI scheduling initiatives
  • Maintain comprehensive understanding of outbound and inbound customer support processes within the scheduling workflow

Experience For Scheduling Manager for Levy Restaurants Resume

  • Working in a healthcare setting required
  • Be responsible for planning and scheduling of projects throughout the United States
  • Set resource requirements for the planning and scheduling department and projects
  • Ensure MWH Constructors planning and scheduling procedures and guidelines are consistently and correctly applied on projects
  • Continually improve planning and scheduling procedures and guidelines

List of Typical Skills For a Scheduling Manager Resume


Skills For Production Scheduling Manager Resume

  • Strong IT skills using Microsoft Excel
  • Demonstrates skills in managing internal and external relationships and possesses the ability to 'see the client' in all the services we provide
  • Strong problem-solving, technical, and negotiation skills
  • Creative problem solver with strong decision making skills
  • Strong manager who can effectively organise, coordinate and motivate separate teams and into a unified force
  • Coaching – helping individuals and teams learn to work more effectively in pursuit of professional and personal goals
  • Experience developing and delivering effective classroom-based training
  • Great influencing and decision making skills

Skills For Planning & Scheduling Manager Resume

  • Superior analytical, forecasting, problem solving, and client service skills
  • Collaboration, relationship-building skills and the ability to develop working relationships
  • Proven ability in supervising and leadership. Experience directly managing others required
  • Or, 5 + years previous work experience preferably healthcare or LTC with proven track record in similar position, scheduling or payroll
  • Prior experience as a Resource Manager or client server in the Consulting arena for a professional services organization or other relevant industry
  • Able to confidently connect at all levels in the organization using diplomatic communication, influence, and negotiation skills
  • Crossed trained to fill in and effectively perform Scheduling function, to include hospital and physician protocols

Skills For Senior Scheduling Manager Resume

  • Interpersonal and coaching skills required
  • Prior scheduling experience highly desirable
  • Proven experience in demand management
  • Superior organization and planning skills are required
  • Previous people management experience, with proven ability to lead high performing teams

Skills For Regional Scheduling Manager Resume

  • Strong Production Scheduling Management experience gained within a laboratory environment
  • Strong performance and depth of experience in Contact Centre environments
  • Manage time effectively to support multiple internal and external customers / projects simultaneously
  • Ensuring execution of an appropriate scheduling methodology, for example, Fixed Frequency Repeating Schedule (FFRS) to package finished goods
  • Scheduling experience in acute care setting required

Skills For Resource & Scheduling Manager Resume

  • Ensuring measurement of Domestic Right First Time (DSRFT) for the shipment of the Finished Goods from GMS to the market
  • Responsible for ensuring effective inbound scheduling and vendor management resulting in shorter vendor leadtimes and reduced on hand inventory
  • Experience direct hire construction project short interval scheduling, front line supervisor planning, last planner, pull planning, etc.
  • Two (2) years of experience creating and maintaining documents using MS Office software products (Word, Excel, PowerPoint, Access.)
  • Experience collaborating and leading across teams in a cross-functional work setting
  • Responsible for continuously expanding and updating professional knowledge of all scheduling software to ensure maximum efficiency and effectiveness
  • Develop scheduling effectiveness metrics and report regularly on plant scheduling performance, utilizing the metrics
  • Planning/scheduling management experience preferable
  • Responsible for ensuring effective intercompany supply & demand planning

Skills For Central Scheduling Manager Resume

  • Extensive experience in creating and maintaining forecast models
  • Consultative Business Partnering – demonstrates confident and credible collaborative partnering with others within own business
  • In Master Scheduling, Production Planning, Inventory Control or similar experience
  • Experience building scheduling processes and procedures
  • Five years in medical registration/scheduling setting. 2 years experience as supervisor

Skills For Master Scheduling Manager Resume

  • Applicable experience, in planning and scheduling management
  • One (1) year of experience using classroom scheduling software systems, i.e. EMS, Ad Astra
  • Experience with data mining SAP, Business Objects, advanced reporting
  • Experience actively running a project schedule for large scale projects utilizing Primavera 6 is required
  • Experience facilitating team building, and customer service programs are essential
  • Applies LeanSigma principles and experience to drive continuous improvement with regard to scheduling processing equipment, systems and the work environment
  • Influence and align cross functional stakeholders to an actionable plan for addressing and improving Customer Experience

Skills For Site Scheduling Manager Resume

  • Experience using computer to support work activities
  • Manage multiple priorities whilst delivering consistently to deadline
  • Ensure parameter alignment and effective planning system deployment
  • Experience in statistics, forecasting methodology and implementation
  • Minimize avoidable premium pay (overtime and agency) through effective scheduling strategies
  • Problem solving ability to ensure excellent levels of customer service
  • Demonstrated ability of developing continuous improvement solutions in collaboration with other functions
  • Make to order manufacturing experience
  • One (1) year of experience using Student Information Systems (i.e. Banner)

Skills For Regional Planning & Scheduling Manager Resume

  • Demonstrated understanding of business operations/systems
  • Manage scheduling and material supply departments to ensure effective organisation and performance
  • Experience in a high level administrative scheduling position
  • Basic understanding of how an organization needs to operate
  • Resolve supply constraints through alternate source selection and scheduling prioritization
  • Upervisory experience is required, preferably in warehousing

Skills For Scheduling Manager for Levy Restaurants Resume

  • Experience in supply chain, logistical, warehousing or distribution is required
  • Plan and develop strategies for engagement management while incorporating functional requirements and priorities (financial, capacity, etc.)
  • Maintain and / or establish effective relationships with both existing and potential clients
  • Ensure effective intermediate scheduling aligned to Flow Principles
  • Demonstrated capability to manage complex projects with short timelines

List of Typical Responsibilities For a Scheduling Manager Resume


Responsibilities For Production Scheduling Manager Resume

  • Own and manage integrity of WFM data and metrics, ensuring it’s accuracy and consistency by maintaining a glossary of definitions, calculations and sources
  • Consistently demonstrates knowledge and practice of effective problem solving techniques, discussion leading, effective questioning and conflict resolution
  • Experience within large volume customer contact WFM environments, experience of social media would be advantageous but not essential
  • Supply chain management or operational experience in chemical and/or process industry with SAP ERP / SAP APO experience
  • Working knowledge of Production Control methods and Capacity Planning, and experience working with BOMs and job routings
  • Reviewing reports to validate cost/schedule integration is correctly in synch with business rhythm

Responsibilities For Planning & Scheduling Manager Resume

  • Experience maintaining/updating Primavera (P6) schedules
  • Experience developing construction and commissioning schedules; and,
  • Creative insight and passion for children's programming, pop culture as well as a strong knowledge of Cartoon Network programs
  • Upervisory experience is required, preferably in warehousing
  • Relevant experience, either in a professional with construction-related scheduling and project controls software, especially Primavera 6
  • Experience using MRP / ERP systems
  • Experience within a relevant testing environment would be an advantage
  • Provide on-going updated information as the calendar changes and priorities are addressed

Responsibilities For Senior Scheduling Manager Resume

  • Manage the MRP and scheduling team to ensure effective organization and performance
  • Demonstrates willingness to adjust personal schedule in case of department need
  • Optimize and flex resource allocation to account for call volume demands to ensure optimal patient experience
  • Experience with Epic- Cadence is required
  • Strong personal initiative: ability to work independently and creatively

Responsibilities For Regional Scheduling Manager Resume

  • Strong PC proficiency with advanced Excel knowledge
  • Balance demand and supply at the finished good SKU level
  • Scheduling and re-planning of orders, manpower resources, as required, achieving the timely execution and fulfilment of customer orders
  • Maintaining a daily analysis of WIP and Order Book through systems based recording of incoming work and orders completed
  • Implementing a culture of data driven improvement, using key metrics to identify areas for ongoing improvement
  • Planning and organization ability for short term and long term planning
  • Driving baseline activities - tie in schedule with new budgets to guarantee a successful milestone delivery

Responsibilities For Resource & Scheduling Manager Resume

  • Engineering / scientific qualification is desirable
  • Ensuring execution of a level-loading to supply the schedule with any intermediates required
  • Develop models to predict workload for backoffice departments including Manufacturing Engineering, Design Engineering, Project management and Quality
  • Oversee organizations scheduling team including managing employee’s and processes
  • Provide analysis support, as required, in support of setting contingencies, progress and trending reporting, project delay and schedule threat remediation
  • Thorough understanding of all aspects of organization to include dispatching and call taking

Responsibilities For Central Scheduling Manager Resume

  • Work directly with career advisors and staff appropriately for balancing productivity, training, staffing issues, and other concerns
  • Lead Monthly Sales and Operating Plan reviews including review of Work center loading to result in short and long term recommendations for the business
  • Responsible for managing employee and ensuring policy, procedures and processes are being followed
  • Supply Chain Management, Demand and Production Planning, Sales and Marketing, Finance, Product Planning, or other relevant business
  • Drive continuous improvement within the scheduling and material supply department focusing on scheduling adherence and CFR issues
  • Provide planning & scheduling training that focuses on the needs of the various levels of planners in the company

Responsibilities For Master Scheduling Manager Resume

  • Lead by example, maximising team’s impact and performance, encouraging involvement and best practice methodology
  • Support program response by updating all systems requirements for capacity and forecast planning
  • Provides guidance and approval for the Scheduling team when needing support from outside organizations
  • Ensures maintenance of material master data related to Planning and Scheduling to ensure proper settings and product supply
  • Create and analyze processes including development & monitoring of performance metrics associated with those processes

Responsibilities For Site Scheduling Manager Resume

  • Develop and communicate scheduling analysis and schedule snapshots for planning purposes
  • Lead scheduling meetings and follow-up on unresolved issues that require rescheduling of projects and/or staff
  • Oversee the development of planning and scheduling professions
  • Assist drivers while they are in service to carry out the assigned trips on time, providing address assistance and telephoning passengers as needed
  • Key component in scheduling and training of drivers
  • Identify outside machining and outside processing requirements months in advance to meet this plan
  • Manage departmental resources in Planning and Scheduling functions to fulfill customer requirements and maximize plant resources and efficiencies
  • Extensive working knowledge of scheduling software such as Primavera P3, P6, Synchro, Suretrack and Asta
  • Full utilisation and management of offshore scheduling teams, escalating any quality issues as they occur

Responsibilities For Regional Planning & Scheduling Manager Resume

  • To ensure the execution of Production Scheduling (0-6 week Horizon) for all work centres within a single site in the GSK Manufacturing network
  • To ensure monitoring and definition of a capacity statement for all work centres within a single site in the GSK Manufacturing network (0-24 months)
  • Manage and execute process for production plans, materials procurement, receiving, storage and supply of materials to manufacturing
  • Co-ordinate and participate in all projects and activities impacting production e.g. promotions, packaging changes and innovation
  • Promote employee morale by ensuring employee recognition and clearly identifying career path for each employee

Responsibilities For Scheduling Manager for Levy Restaurants Resume

  • Assist with developing and maintaining schedule portfoilios for each Vice President and Director in their respective region
  • In medical registration/scheduling setting
  • Cost loading and resource loading
  • Fluency in English and in local language, both speaking and writing, as collaboration is the foundation for success in the role
  • Creation of Work Breakdown Structures (WBS), and development of schedules and budget data (including resource loading) for those WBS elements

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