Retail Representative Resume Sample

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Johathan O'Reilly
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Work Experience


Associate Retail Systems Representative
07/2017 - PRESENT
New York, NY
  • Store display materials/POS at at a secure/personal location at no cost to the business
  • Critical success factors & key challenges
  • Interact with others
  • Work in an environment with moderate levels of stress
  • Keep all products and demonstration equipment’s (table, ice bin, POS materials, etc.) clean and neatly organized
  • Responsible for suggesting order and selling presentation programs to customers
  • Presenting and selling booking sheets to stores
Retail Representative
07/2012 - 01/2017
Philadelphia, PA
  • Maintaining distribution of assigned products
  • Read and understand Planograms
  • Uses a digital camera or a cell phone with a camera, and has the ability to take photos, resize them and upload as required
  • Engage every work day with CROSSMARK’S communication tools for the purpose of accurately planning, reporting, and reviewing work
  • Read and understand Plan-o-grams Execute
  • Item cut-ins on shelf and Complete Plan-o-gram Updates
  • Able to move and adjust shelving to meet Plan-o-gram specifics
National Retail Account Representative
11/2007 - 04/2012
Philadelphia, PA
  • Sell in and maintaining distribution of assigned products
  • Responsible for presenting display programs to customers and suggesting order
  • Field of Study: Business or Sales& Marketing
  • Generally requires3-5 years of related experience
  • Selling in new items and introduction of distribution to managers from order forms at clients request
  • Correct out of stock
  • Replace missing shelf tags
  • Sell and pack out at shelf & displays
  • Ensure planogram compliance and distribution for all authorized items

Education


Hollins University
2002 - 2006
Bachelor's Degree in Business

Professional Skills


  • Strong negotiating, analytical, problem solving/decision making skills
  • Excellent interpersonal and selling skills
  • Strong communication, planning, organization and time management skills
  • Analytical ability and computer skills, to understand and use automated underwriting system
  • Developing and maintaining excellent relationships with customers
  • Ales or marketing experience with retail accounts (big box, hardware distributors & co-ops, grocery, and mass)
  • Ales or marketing experience with The Home Depot or Orgill

How to write Retail Representative Resume

Retail Representative role is responsible for basic, training, retail, recruiting, purchasing, reporting, manufacturing, design, digital, insurance.
To write great resume for retail representative job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Retail Representative Resume

The section contact information is important in your retail representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Retail Representative Resume

The section work experience is an essential part of your retail representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Retail Representative resume experience can include:

  • Communicate effectively with store personnel regarding tasks, sales activities, promotions, and client objectives
  • Build relationships with assigned store’s sales reps and management to achieve quotas and deliver on priorities
  • Participate in regular on call rotation in support of Tesoro Retail locations that operate 24X7X365
  • Working knowledge of business technologies, processes, merchandising, marketing within a retail operation
  • Selling booking sheets to stores
  • Selling and negotiating

Education on a Retail Representative Resume

Make sure to make education a priority on your retail representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Representative Resume

When listing skills on your retail representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical retail representative skills:

  • Deep understanding of XFINITY products and services; effectively inform and educate customers
  • Relevant experience in the Consumer Packaged Goods Retail Channel
  • Increase brand representation and effectiveness through establishing and maintaining customer and client
  • Committed to providing world class customer experience
  • Demonstrated self motivation with the ability to execute a distribution/display plan with limited supervision
  • Establish and build effective customer relationships

List of Typical Experience For a Retail Representative Resume

1

Experience For Retail Account Representative Resume

  • Ensure compliance of promotions currently running. Compliance relates to In stock, right price, right position, right space on or off main fixture
  • Place point of purchase /point of sales materials
  • Be able to discuss and execute New Item Cut ins and placements
  • Receive required product/materials at a secure location, to be utilized for team
  • Receive and report work through company systems
2

Experience For National Retail Account Representative Resume

  • Train and coach Retailer’s Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers
  • Timely customer issue resolution and response to Retailer’s escalations/inquiries
  • Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo’s, current collateral, etc.)
  • Meets or exceeds established Retail Service Level Agreements (SLA’s)
  • Identify, research, and resolve system issues and provide recommendations on potential root cause
3

Experience For Retail Event Representative Resume

  • Collaborate with appropriate support team to analyze system issues
  • Communicate as needed to evaluate potential fixes and changes to repair impacted systems
  • Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers' lives
  • Understand XFINITY products capabilities and how they outperform the competition
  • Evaluate customer's potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements
  • Complies with all operational policies and procedures and Comcast code of conduct
  • Drop-off and pick-up equipment for customers back of house
  • Genuinely curious about customer needs
  • Excel in dynamic environment
4

Experience For Retail AG Representative Resume

  • Call on stores to meet with key decision makers
  • Report all store time and results accurately and same-day
  • Route and plan time efficiently to maximize in-store time
  • Lead retailer initiatives as necessary
  • Recommend opportunities to cross merchandise/build displays
  • Execute retail merchandising tasks, encompassing the ability to read and understand plan-o-gramsand schematic layouts, as well as the implementation of department or brand resets in grocery/retail setting
  • Provide excellent customer service and develop a professional working relationship with store management, associates, and other merchandising companies to meet company and client objectives
  • Receive required products/materials to be utilized for resets at a secure location
  • Ensure high levels of collaboration, engagement and customer service at all times
5

Experience For Retail Reset Representative Resume

  • Successfully complete scheduled department, brand or general reset work activities
  • Excellent written and verbal communication with store (client) personnel/management regarding tasks, sales activities, promotions and client sales plan objectives
  • Navigate and utilize a tablet and or smartphone technology as required
  • Sell-in promotional displays and features to Walmart store management
  • Successfully execute work independently and/or as part of a team
  • Provide support to shoppers in store as required
6

Experience For Retail Card Services Credit Representative Resume

  • Accurately report all completed retail activity via the appropriate designated systems on the day the work was performed
  • Read and understand Plan-o-grams
  • Execute Item cut-ins on shelf and Complete Plan-o-gram Updates
  • Ensure promotional & seasonal compliance within designated retail outlets
  • Communication with Sales Organization
  • Use hand tools like , wrenches and screw drivers to assemble displays
  • To achieve 100% coverage of the territory, and to be responsible for updating outlets changes at all times, visiting each store on your call file as per Journey Plan
7

Experience For Retail Annuities Claims Representative Resume

  • Sales experience, ideally gained in the pharmaceutical/ generic industry
  • Proven ability to analyse and interpret territory data
  • To consistently identify and deal with the decision-maker in every outlet visited
  • To effectively utilise all the sales tools made available. Sales tools are – Store level sales data, promotional information, market and brand information, tablet, presenters, leave behinds, Point of Sale material
  • Ensure maximum store awareness, compliance and execution of all New Product Launches
8

Experience For Retail Representative Homestore / ise Resume

  • Identify and implement local opportunities through the use of store level sales data
  • To ensure that your results are correctly downloaded via the Tablet on a daily basis or as directed by line manager or the office
  • To attend and actively contribute to Team Meetings
  • To effectively utilize all the sales tools made available. Sales tools are – Store level sales data, promotional information, market and brand information, tablet, presenters, leave behinds, Point of Sale material
  • Develop and maintain strong and trusted relationships with customers in assigned territory
  • Act as primary liaison for all channel partners and retail accounts within territory which includes developing and implementing annual business plans to influence end-user demand
  • Partner with Seed Care and AgriEdge Specialists to develop territory opportunities
9

Experience For Associate Retail Systems Representative Resume

  • Participate in trade shows, tours and product launches for crop protection within assigned territory
  • Demonstrated ability to establish meaningful and impactful relationships with customers and internal colleagues through excellent communication and interpersonal skills
  • Knowledge of agronomics, general cropping practices, agricultural technology and trends and requirements for pest control
  • First-hand knowledge of farming is a definite asset
  • High energy and a commercially orientated approach
  • An ability to work autonomously and as part of a team
  • Work with customers to enhance the profitability of their business
10

Experience For Retail Solutions Representative Resume

  • Provide communication between the customer and business management team
  • Work closely with team members to solve complex customer issues
  • 20%- Work with customers to enhance the profitability of their business
  • 20%-Provide communication between the customer and business management team
  • 10%-Work closely with team members to solve complex customer issues
  • 20%- Provide communication between the customer and business management team
  • 10%- Work closely with team members to solve complex customer issues

List of Typical Skills For a Retail Representative Resume

1

Skills For Retail Account Representative Resume

  • Developed negotiation and communication skills
  • 30%- Establish and build effective customer relationships
  • 30%-Establish and build effective customer relationships
  • Valid Driver’s License & Insurance
  • Excellent supervisory and leadership abilities
  • Sales experience
  • Experience in the industry
  • Have a strong desire to work in specie management and agricultural sale
  • Sales or retail experience
2

Skills For National Retail Account Representative Resume

  • Have a strong desire to work in species management and agricultural sales
  • 1+ experience in the industry
  • Solid business acumen and ability to understand business financials and price/volume relationships
  • Experience in a related industry
  • Excellent organisation and self-drive
  • Sales or retail experience
3

Skills For Retail Event Representative Resume

  • To clearly understand and demonstrate the Retail Advisor role, current client brief, key result areas and how these are influenced
  • Sales experience within the agronomy, farm, seed or retail within the crop protection industry
  • Excellent sales abilities
  • Maintaining a high standard of product, disease state, technical & industry knowledge through ongoing study, training and product information seminars
  • Using sales & marketing strategies to promote Sanofi products to pharmacies
  • Raising the profile of Sanofi General Medicines, its products & pricing structures
  • Driving sales and achieving sales budgets and targets
  • Enhancing our Key Account compliance through business to business interactions
  • Developing annual business plans and account relationships for a designated territory
4

Skills For Retail AG Representative Resume

  • Rotating Merchandise on shelf by date
  • Using web-based systems, provide end-of-day reports, recaps, and other information as required
  • Maintaining distribution of banner specified Mars brands
  • Reporting on market intelligence and competitor activity
  • Selling new innovation
  • Documents change requests and associated testing using Tesoro issue tracking system
5

Skills For Retail Reset Representative Resume

  • Update and close requests using Tesoro issue tracking system
  • Set high standard by meeting or exceeding sales & customer satisfaction goals
  • Provide customer service, answering questions and resolving problems
  • Meet and exceed sales goals, by educating store managers on merchandising analytics
  • Other responsibilities as defined including Engagement Action Planning
  • Responsible for suggesting orders and presenting quarterly programs to customers
  • Able to use company standardized software including SFA and Outlook
6

Skills For Retail Card Services Credit Representative Resume

  • Develop and execute marketing strategy and plans
  • Implement promotions and advertising
  • 10%-Develop and execute marketing strategy and plans
  • 10%- Implement promotions and advertising
  • 10%- Develop and execute marketing strategy and plans
  • 10%-Implement promotions and advertising
7

Skills For Retail Annuities Claims Representative Resume

  • Knowledge of Company merchandising standards
  • Knowledge of Animal/Livestock Feeding & management practices
  • Knowledge of the Retail Animal/Livestock Feed manufacturing & distribution channel
  • Ensure that all merchandising and collateral is in compliance with Comcast’s standards. Verify that all signage and brochures are displayed properly
  • Field of Study: Business or Sales & Marketing
  • Utilizes Tesoro issue tracking system to assign and document work requests
8

Skills For Retail Representative Homestore / ise Resume

  • Documents all work in Tesoro issue tracking system
  • Supports Retail systems with appropriate testing, change management and communication
  • Uses proper communication methods for notifying stakeholders of any changes required as a result of fix deployment
  • Understands and follows existing Retail Technology escalation processes
  • Position devices, mobile devices and 3rd party accessories as part of core product offering
  • Thrive in a fast paced, high-energy, rapidly changing environment
  • Completes all courses in the training curriculum
  • Warm & engaging-ability to develop rapport quickly
  • Sell in new items, displays , missing category items
9

Skills For Associate Retail Systems Representative Resume

  • Target items showing low sales
  • Basic computer literacy using internet platforms (Internet Explorer or Chrome)
  • Execute in-store retail merchandising activities as outlined in project plans
  • Manage scheduling of work to ensure work is completed on time
  • Access web based applications to check schedule for work assignments, report project status, record time and mileage, and complete training activities
  • To positively increase brand profile within your territory, by providing high levels of customer service and professionalism at all times
10

Skills For Retail Solutions Representative Resume

  • Complete in-call procedure following “The steps to the call’ standards
  • Relay accurate forecasting for customers within territory
  • Current diriver's license and clean MVR
  • A phone line that is compatible with a V90 modem (VOIP is not compatible)
  • Use hand tools like, wrenches and screw drives to assemble displays
  • Travel Requirements – 25-50%

List of Typical Responsibilities For a Retail Representative Resume

1

Responsibilities For Retail Account Representative Resume

  • Familiarity with Company sales and service standards, policies and procedures, and competitive position
  • Take on high levels of responsibility and accountability
  • Cooperative, willingness to help and coordinate with others
  • Availability to travel 40-60% (2-3 nights out/week)
  • The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high
  • In general, resets can be very physical in nature
2

Responsibilities For National Retail Account Representative Resume

  • Reset activities could include: removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the plan-o-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary
  • BA/BS in Ag science or BA/BS in non-ag discipline with significant industry background
  • With retail accounts (big box, hardware distributors & co-ops, grocery, and mass)
  • Recommend item deletions
  • Bilingual as required
  • Key activities at the store level include: In store merchandising & consumer sales, employee training, inventory reconciliation, feed rotation, managing customer complaints, provide input on promotion design and sequencing, execution of the In Store experience, Grand opening events, joint sponsorship opportunities, promotions and groundswell strategies

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