Retail Experience Resume Sample

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Sophia Halvorson
4228 Abdul Loop,  Boston,  MA
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Work Experience

Retail Experience Manager
03/2016 - PRESENT
Philadelphia, PA
  • Create summary business cases and decks that outline scope, objectives, and key deliverables
  • Exercise significant, independent judgment within broadly defined policies/practices to determine the best methods for accomplishing work and achieving objectives
  • Use real-time data to respond to short-term threats (volume spikes) and identify larger opportunities (design, innovation, customer experience) by creating transparency of information from working to executive levels
  • Oversee tracking/status updates of experience/process strategy and improvement projects generated by the Total Experience team and specific work stream
  • Contribute to continuous improvement of the customer experience and store operations by participating the in
  • Works closely with cross-functional team to achieve goals
  • Manages partnerships with multiple advertising and fulfillment agencies ensuring breakthrough creative and flawless execution
Seasonal Pop-up Retail Experience Consultant The Shops
06/2013 - 10/2015
Phoenix, AZ
  • Ensures all projects are executed on time and within budget
  • Work directly with Store Manager to ensure proper execution of all product role outs
  • Organize planning with outside vendors booked by team
  • Assist in managing Retail sales calendar and key dates
  • Coordinate with Ops team on all scheduling and additional needs
  • Develop business and engagement strategy to raise the customer’s pool and expand store traffic
  • Advanced level of Slovak or Czech language (mother tongue)
Amazon Pop Up Retail Experience Consultant Town Center
08/2006 - 04/2013
Detroit, MI
  • Level of English (B2)
  • Min. 2 years experience in hospitality industries, hotel industries, retail store management
  • Customer orientation, change management, drive for results
  • Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, onboarding new associates, training, and supporting career development, among other key managerial responsibilities
  • Look for partners to create Cathay Pacific or Cathay Holidays brand led travel experience to support Cathay Holidays package sales
  • Responsible for sales of Cathay Pacific brand and co-brand merchandising products designed by the Brand team, brand-sourcing for co-branded opportunities
  • Responsible for advertising sales of Cathay Pacific and Cathay Dragon inflight shopping magazines, Discover the Shop and Emporium, while assist in any referrals for both airlines’ inflight magazines, Discovery and Silkroad as needed
  • Assist in creating marketing collaterals for different channels to promote sales


George Fox University - Salem Center
2002 - 2006
Bachelor's Degree in Management

Professional Skills

  • Experience and Skill to ensure our POS Staff are at the heart of everything
  • Lead the retail experience by holistically evaluating opportunities for new experience design
  • Maintain deep product knowledge with ability to clearly and effectively communicate and demonstrate product
  • Forward-thinking problem-solver with demonstrated success in going ‘above and beyond’ for internal and external clients and/or customers
  • Lead showroom merchandising and accessorizing strategies to improve overall retail experience
  • Plan all Journey schedules with Regional Sales manager to be approved by Field Education Manger in order of priorities always being mindful of ROI
  • Significant experience in a retail environment with a coaching background

How to write Retail Experience Resume

Retail Experience role is responsible for planning, retail, design, research, digital, insurance, travel, events, software, health.
To write great resume for retail experience job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Retail Experience Resume

The section contact information is important in your retail experience resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Retail Experience Resume

The section work experience is an essential part of your retail experience resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail experience responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail experience position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Retail Experience resume experience can include:

  • Excellent negotiation skills and good interpersonal and communications skills
  • Solid experience in managing luxury brand with the ability to appreciate brand-led experience and product design
  • Management proficiency combined with strong verbal communication and strategic planning skills
  • Solid experience in partnership management including sourcing, negotiation and contracting
  • Ales experience on consumer goods especially via digital channels
  • Support channel goals, ensure profitability and a good consumer experience

Education on a Retail Experience Resume

Make sure to make education a priority on your retail experience resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail experience experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Experience Resume

When listing skills on your retail experience resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical retail experience skills:

  • Have a proactive hands on approach on counter to model and bring to life all key behaviours to demonstrate experience
  • Direct and design digital retail initiatives creating new experiences that fulfill the brand, purpose, and strategy at retail
  • Inform the definition and development of new/existing experiences across all moments of truth along the customer journey
  • Working knowledge of dealer systems and processes and merchandising within a retail operation; ideally within a 2 tier distribution model
  • Understanding, appreciation and passion for motorcycle industry
  • Frequent bending, twisting, stopping, reaching and lifting

List of Typical Skills For a Retail Experience Resume


Skills For Retail Experience Manager Resume

  • Works semi-independently while taking direction/advice from manager and senior team members and communicating improvement recommendations to manager and senior team members
  • Develop effective and immediate solutions for issue resolution
  • Deliver results that are in line with brand priorities and Strive to exceed categories with NPD Data
  • Commercial mind-set and understanding of how education can really shift the dial
  • Manage external research and agency partners in executing Verizon’s research plans
  • Able to work in various environments and achieving deadlines
  • Be agile and flexible in the fast changing retail environment
  • Create and maintain vendor relationships with food and beverage companies, cleaning crews, security teams, and local businesses
  • Create a safe, inviting and collaborative environment for entrepreneurs, merchants, and consumers

Skills For Amazon Pop Up Retail Experience Manager The Streets Resume

  • Communicates merchandising successes, opportunities and solutions to sales leadership and PG&A teams to drive results
  • High mechanical aptitude – assembles products for displays and dealers as needed
  • Road Warrior - Extensive travel within territory of up to 80%
  • Supports the strategic, tactical development and execution of yearly Retail plans that drive sales and create an optimal experience at Retail for the McDonald’s customer
  • Manages the merchandising aspects of all “average” and “limited” base marketing programs. Determines optimal merchandising elements at restaurant, coordinate key details with Initiative Leads, inform all necessary parties of details and own program from creation until live in the restaurant
  • Manages the merchandising efforts for the Happy Meal business which includes managing relationship with Happy Meal initiative lead, working to align on key programs with this lead, and communicating all necessary merchandising information to appropriate teams

Skills For Amazon Pop Up Retail Experience Assistant Manager Town Center Resume

  • Leads creation of merchandising communications that support Retail Experience initiatives which include, but not limited to: Monthly plans, pre-program pieces, field communications and online merchandising site content
  • Contributes to the development of a new communications process and consolidation of current communication touch points
  • Builds strong relationships and fosters teamwork among marketing counterparts, cross-functional team members, and supplier partners for strong merchandising integration
  • Champion consumer centricity at every stage to ensure the level of service matches standards and requirements
  • Enjoys working in a cross cultural and cross functional environment with highly matrixed resources. Agility in problem solving within a fast paced learning curve
  • Provide Consistent weekly communication with Field Education Manger, Regional Sales manager and Sales and Education Executives

Skills For Amazon Pop Up Retail Experience Assistant Manager The Streets Resume

  • Have strong collaborative relationships with Regional Sales Manager and Sales and Education Executives to ensure all communication is aligned to maximise results
  • Provide constructive and specific feedback for the Sales and Education Executives reviewing coaching results and experiences to reinforce and strengthen follow-up
  • Set City Challenge days up for success in partnership with Sales and Education Executives
  • Have an awareness of performance with in designated stores, Areas and overall regional results via REE reports and Profile Sheets. Be able to provide any analysis required on these stores when requested
  • Management experience in an operations or sales manager role, preferably consumer electronics or high-tech products
  • Management experience of retail teams

Skills For Seasonal Pop-up Retail Experience Consultant The Shops Resume

  • Perform as the strategic expert to embed the Total Experience guiding principles
  • Resume that shows steady progession in Retail Management for 3+ years
  • Develop strategic roadmaps, define requirements, processes and generate business cases to support work stream objectives
  • Articulate work stream initiatives, business drivers, and provide recommendations to ensure leadership is equipped with the information needed for mission-critical decisions, and assess cost and revenue impact of new processes and transformation investments
  • Lead visual merchandising projects from ideation through development and placement at retail

Skills For Amazon Pop Up Retail Experience Consultant Town Center Resume

  • Collaborate with our internal THD channel marketing team on retail strategy using retail trends, competitive analysis, category insights, research, and color hit data
  • Make appropriate cost-based, purchasing, and inventory decisions
  • Hire and manage four to eight sales associates, with accompanying responsibilities of allocating, and directing work, training, managing performance and any disciplinary issues, and supporting career development, among other key managerial responsibilities
  • Direct the visual merchandising activity and retail experience for the BEHR brand at The Home Depot to grow sales, improve consumer experience, and ensure cost and resource efficient operations
  • Use retail trends, competitive analysis, consumer research and data to inform strategy and decisions for the channel

Skills For Amazon Pop Up Retail Experience Consultant The Streets Resume

  • Calm and considered under pressure, flexible and open minded
  • Organised with clear and concise communication
  • Develop and sustain a vast knowledge of the local retail and merchant community
  • Work with merchants as well as internal and external partner teams to oversee the production and success of events
  • Maintain the event calendar along with the Retail Event Coordinator
  • Drives sales and profitability through proper merchandising and overall presentation of motorcycles and PG&A within assigned dealerships.(on floor, on walls, on units)
  • Drive PG&A performance and profitability through implementation of a PG&A sales process – ensuring strong integration into the new unit sales process

Skills For Seasonal Pop-up Retail Experience Associate The Shops Resume

  • Ensure product displays are set timely and correctly based on merchandising fundamentals and designated planograms ensuring dealer partners are upholding the integrity of the IMC & Slingshot brands
  • Work with dealers to maintain proper inventory through the setting of appropriate stocking profiles through a retail driven perspective
  • Direct dealers to proper resources, communicate with internal partners, and escalate when appropriate to quickly resolve issues with win/win solutions
  • Lead customer first mindset across assigned dealer network
  • Review customer satisfaction measurement tools and KPIs to understand strengths and opportunities to ensure industry leading customer satisfaction in assigned territory
  • Experience maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Optimize the buying experience through robust PG&A merchandising

Skills For Flex-time Seasonal Pop-up Retail Experience Associate The Shops Resume

  • Implement corrective and preventative procedures in store to ensure positive customer experience and dealer ratings
  • Significant experience as a store manager, events manager, or similar role
  • Strong vendor relationships and local market knowledge
  • Strong history of results driven management
  • Calendar and scheduling software proficiency
  • Solicits and maintains compliance of PG&A stocking profiles
  • Highly organized and obsessed with details

Skills For Manager, ISC DTC Retail Experience Resume

  • Budget and production background
  • Have contacts with luxury brands
  • Works with dealerships to meet division stocking and inventory goals of branded parts, garments and accessories inclusive of stocking and minimizing obsolete inventory
  • Ensures proper in-store and online sales processes to maximize dealer PG&A profitability
  • Develop and execute PG&A retail plans
  • Creativity, enthusiasm, passion

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