Recovery Analyst Resume Sample
Joshua Langworth
768 Christophe Lodge,
Los Angeles,
CA
+1 (555) 807 6263
Work Experience
Principal Recovery Analyst
04/2018
-
PRESENT
Chicago, IL
- Continually review market change and practices in relation to CASS New / Modified Products
- Ensure that new/amended CASS in scope products are developed in line with CASS requirements and that appropriate approvals are obtained before being presented to BRC and BAC for approval – this belongs to Product Management
- Ensure that all appropriate approvals are provided for any new/amended CASS in scope products to BRC and BAC - this belongs to BRC and BAC chairpersons
- Audits allowances, trade discounts, terms and funds obtained by Kohl’s
- Liaising with the Global Business Continuity department and TSG SME’s to ensure the recoverability of infrastructure and applications in a timely manner to meet Federal Regulatory timeframes
- Ensure that all debt placement and supporting transactions are performed within agreed SLA’s and compliant
- Production and distribution of monthly debtors’ performance pack for all third parties to enable effective performance management
- Provide accurate and timely submission and validation of data for the monthly CMAR process
Recovery Analyst
04/2014
-
01/2018
Houston, TX
- Service Level Description Oversight and Co-ordination of updates and creation of new SLD’s
- Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
- Support all OPICS sub-ledger reporting activities feeding GL’s in NA, EMEA and Asia/Pacific
- Use QWERTY keyboard. Knowledge of basic accounting skills. Competency in MS Office and PC skills required. Ability to demonstrate organizational, interpersonal and communication skills
- Perform multiple tasks while maintaining production and quality standards
- Experience in claims processing/adjusting is required
- Use QWERTY keyboard. Knowledge of basic accounting skills. Competency in MS Office and PC skills required
Claim Payable / Recovery Analyst
12/2007
-
02/2014
San Francisco, CA
- Develops, implements, and maintains complex processes to ensure continual operations in the event of disaster or interruption of information processing services
- Consults with individuals throughout the organization on the recovery process
- Evaluates the business recovery plans for recovery weaknesses and recommends necessary modifications to ensure regulatory compliance and the ability to recover vital business infrastructure and applications
- Contributes to the definition of standards, processes and procedures for use in the recovery from a disaster or an extended interruption of information processing services
- Keeps abreast of industry-related disaster recovery processes and evaluating the effectiveness of implementing changes to existing practices
- Assists infrastructure teams with developing disaster recovery playbooks to guide the teams through the recovery process
- Focuses on continuous improvement of the disaster recovery program
- Prepare and deliver both informational and decision-seeking presentations
Education
Globe University / Minnesota School of Business
2001 - 2006
Bachelor's Degree in Accounting
Professional Skills
- Excellent computer skills, experience working in Guidewire an asset
- Effectively communicate and escalate delinquent receivables to customers and ACI partners, good communication skills
- Strong Microsoft Office skills- primarily in Excel, Word, and Outlook
- Excellent written and verbal communication skills specifically over the phone
- Demonstrate organizational, interpersonal and communication skills
- Excellent verbal, written and organizational skills; team player, self-starter that can work with minimal supervision
- Prior experience working in an Agile environment among virtual teams
How to write Recovery Analyst Resume
Recovery Analyst role is responsible for interpersonal, basic, accounting, microsoft, insurance, finance, credit, training, auditing, litigation.
To write great resume for recovery analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Recovery Analyst Resume
The section contact information is important in your recovery analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Recovery Analyst Resume
The section work experience is an essential part of your recovery analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous recovery analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular recovery analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Recovery Analyst resume experience can include:
- Competency in Microsoft Office and PC skills required
- Advanced technology skills related to Excel, queries, and insurance company risk management information system
- Prior property claims experience an asset
- Scripting and automation experience (Python, Puppet, Chef, etc.)
- Two years experience in claims processing/adjusting is required
- Strong attention to detail, including regular follow up on action items
Education on a Recovery Analyst Resume
Make sure to make education a priority on your recovery analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your recovery analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Recovery Analyst Resume
When listing skills on your recovery analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical recovery analyst skills:
- Excellent oral and written communications, including presentation skills
- Excellent social, written and oral communication skills
- Use QWERTY keyboard. Knowledge of basic accounting skills
- Experience with insurance carrier, third party administrator or insurance broker or experience in analyst role in similar operating environment
- Analytical skills required in order to assemble and interpret claims, metrics and loss data, and produce regular reports showing status of cases and trends
- Effectively communicate and escalate delinquent receivables to customers and ACI partners
List of Typical Experience For a Recovery Analyst Resume
1
Experience For Asset Recovery Analyst Resume
- Willing to perform irregular working hours to support 24X7 operations
- Working with internal & field teams to provide transactional oversight & research of out of network supply chain flows
- Working Hours - business hours – 40-hours standard, OT if business needs dictate but not regular
- Prepare inventory reports by collecting, analyzing, and summarizing data and trends
- Work with and direct external vendors in the investigation and handling of recovery files ensuring control over expenses
- Assist with entering and maintaining vendor information into SAP system
2
Experience For Claim Payable / Recovery Analyst Resume
- Work in partnership with other claims and underwriting units
- Maintain a high level of service and while meeting budgeted goals related to 3rd party collection of assets from out of network supply chain
- Implement multi-level control programs to manage loss prevention and tracking of assets
- Daily follow up with customers and non-approved locations regarding asset recovery
- Consult with legal department on recovery where necessary
- Communicate with the Director, Claims Management to ensure the best possible claim is presented to the adverse party and prepared for litigation
- Review insurance policies, leases, vendor agreements and other contracts for coverage issues and risk transfer opportunities
- Coordinate all claim payments and benefits among multiple parties in an organized and reliable fashion
3
Experience For Principal Recovery Analyst Resume
- Develop and process demand documentation and create surveys to fully realize the liabilities of all parties involved in the claim
- Monitor and measure recovery efforts via the development of reliable metrics and performance dashboards
- Provide regular reports to Director, Claims Management and VP, Risk Management on status of recovery efforts
- Coordinate with Director, Claims Management to obtain authorization to pursue third party subrogation, assignments to subrogation counsel and settlement authority
- Provide direction to assigned subrogation counsel
- Secure recovery from responsible parties; enters recoveries into claims management system
- Special projects assigned by Director, Claims Management and VP, Risk Management
- Proficient in software applications, including Excel and Word, as well as other databases, systems and software programs that are commonly utilized in the field
4
Experience For Civil Collections Recovery Analyst Resume
- Adjust all lines of subrogation/recovery claims referred into our National Recovery Unit
- Work with First Party Adjusters to undertake necessary investigations to establish viable recovery opportunities
- Maintain claims financial records and data through the process of setting of adequate recovery reserves; prompt expense or loss payment, and accurate handling and closing of claims as per our handling guidelines
- Litigation experience in both Small Claims and Superior Court Actions across Canada an asset
- Provide superior customer service to all stakeholders
- Guide and mentor junior recovery advisors to ensure development of knowledge and technical abilities
5
Experience For Senior Recovery Analyst Resume
- Analyze healthcare claims data for audit purposes
- Work with other analysts and developers to define audit rules
- Identify and verify potential claims overpayment opportunities
- Provides professional/analytical support to audit team and clients
- Manage the administration of the Asset Recovery Program (ARP) and all related payment approvals to IFCO’s crates recycler partners
6
Experience For Max Recovery Analyst Resume
- Build relationships with customers, retailers, food banks, recyclers and wholesalers/re-packers
- Contribute to continuous improvement of collection cost and service levels through effective monitoring of distributor back haul programs and LTL collection programs
- Oversight & customer service in overlapping Retailer & Recycler relationships
- Works closely with Asset Recovery Manager to ensure departmental goals are achieved
- Identify and lead execution of cost out initiatives, projects & process improvements
- Recovery costs per unit
7
Experience For Contaminated Remains Recovery Analyst Resume
- Network growth of out of network supply chains
- Proficiency in data manipulation
- Finance or Customer Services Diploma
- Industry competitive salary
- Tuition assistance programs
- Hardware: SAN management
- Monthly team night out
8
Experience For Credit Recovery Analyst Resume
- Participation in stock option scheme (after probation)
- Negotiates liability settlement of medical claims with third parties or healthcare providers; seeks reimbursement from healthcare providers and/or ensures payment of claims by appropriate insurance carrier
- Referral Award Program
List of Typical Skills For a Recovery Analyst Resume
1
Skills For Asset Recovery Analyst Resume
- Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level
- Develop and maintain strong working relationships with internal partners and customers
- Experience using Juris or other claims management system
- Experience handling general liability and/or workers compensation claims
- Experience maintaining an Enterprise Storage and/or Backup/Recovery environment
2
Skills For Claim Payable / Recovery Analyst Resume
- Experience maintaining an Enterprise Backup and Recovery environment
- Experience handling subrogation, liability or casualty claims
- Graduate 5-8 Years of Experience in Asset Based Finance Industry or worked in collections in any Bank / NBFC
- Customer Service Asset Management, Supply Chain and/or Transportation experience
- Experience with Windows, UNIX or Linux
- AWS or Azure cloud experience
3
Skills For Principal Recovery Analyst Resume
- Recovery Audit experience
- Ensure appropriate measures are taken to preserve evidence for litigation
- Analyze liability, quantum and recovery opportunities and develop strategies to ensure the most cost effective and prompt recovery of monies owed
- Participate and initiate negotiations of settlements with policyholders, third parties or external resources in the most cost effective manner
- Training with In-House Wayfair University
- Business continuity and disaster recovery planning and testing
- Perform onsite auditing of healthcare providers’ accounting records to identify and recover overpayments made by client
- Ensures compliance with federal, state and local legislation regarding reporting and privacy issues
4
Skills For Civil Collections Recovery Analyst Resume
- Guides employees to use tools and templates in designing plan development and recovery testing
- Maintain a diary on active claims with subrogation potential and claims meeting excess reporting criteria; pursues excess reimbursements
- Team player with the ability to work in fast paced environment, handling multiple tasks and meeting deadlines
- Responsible for collecting overdue payments and establishing re-payment arrangements
- Self-motivated and independent: affective team members are results-driven and focused on delivering quality results
- Research and reconcile customer accounts using multiple systems and tools
- Ensures unmatched receipts and withholding tax amounts are cleared
- Option for company to pay for additional external training where suitable to role and development
- Communicates ideas both verbally and in written form in a clear, concise and professional manner including presentations to employees and clients at all levels
5
Skills For Senior Recovery Analyst Resume
- Basic building construction knowledge an asset
- Work as part of a flexible and resourceful team, providing exceptional levels of support to Management and Stakeholders
- Plan, Facilitate and document Hosted Customer’s Bubble & Full Swing Migration DR tests
- Participate in Regional Engineering DR process overviews
- Understand context and apply logic based on basic claims processing rules
- Comprehensive health insurance plans
- Life Insurance and short-term and long-term disability insurances
6
Skills For Max Recovery Analyst Resume
- Company negotiated discount program
- Execute timely collection of ACI account receivables for multiple business segments
- Minimize ACI’s bad debt through early identification of “at risk” receivables
- Strive to meet or exceed established financial metrics/goals
- Adhere to ACI Standard of Business Conduct and Americas Collections organizational practices and procedures
- Professional Insurance or Claims Designation – SCLA, AIC, ARM, CPCU, etc
- Software: HP Data Protector and CommVault
- €500 contribution to VHI health insurance (after probation)
- Contribution to gym membership
7
Skills For Contaminated Remains Recovery Analyst Resume
- Accessible and Ideal location close to Galway city center
- Technical understand of Hosted Customer Environment
- Understand of BIA/BCP/DRP principles
- Support Ad-hoc Requests for support from different areas in the Technology
- Document process and cross train within team to ensure resiliency
- Applies legal principles and practices of subrogation to maximize recoveries
8
Skills For Credit Recovery Analyst Resume
- Analyzes and reviews paid medical claims to ensure the recovery amount is consistent with settled agreement
- Applies coordination of benefits (COB) practices to minimize overpayment by client
- Reviews and interprets employee benefit plan language or insurance contracts to ensure the plan rights are adhered to
- Research, analyze and respond to customer requests; resolve policy/account discrepancies
- Build and maintain relationships with employer groups, producers and regional offices with a focus on larger groups
- Manage suspense accounts to standards
- Provide and implement approve suggestions for process improvement; manage projects and deliver accurate results
- Plan, Facilitate and Perform the annual FIS-ProNet BIA/BCP/DRP review
- Plan, Facilitate and document the annual FIS-ProNet Phoenix and Jacksonville Data Center DRP
9
Skills For Workout & Recovery Analyst Resume
- Plan, Facilitate and document Hosted Customer’s CORE & Internet Circuit Failover tests
- Ensure all Hosted Customer’s DR documentation is updated and signed by customers
- Participate in Customer’s DR process overviews
- Coordinates and monitors disaster recovery testing exercise events to ensure activities progress according to event plans, issues are logged and status reporting is provided to stakeholders
- Responds at time of disaster
- Receive notice of loss from internal departments (property management, logistics, real estate, fleet administration etc)
- Investigate and determine the cause(s) of losses and identify potentially responsible parties
10
Skills For MYS Ctsm Kl-disputes & Recovery Analyst Resume
- Send appropriate subrogation lien notifications to potentially responsible parties
- Identify and gather appropriate documentation to substantiate recovery and document claims notes/claims management system
- Prepare and tender demand for recovery to potentially responsible parties and oversee continued development of these claims
- Negotiate with responsible third parties to maximize recovery and resolve claim
- Develop internal protocols to enhance the notice of loss and recoveries
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