Administration Analyst Resume Sample

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Twila Schneider
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Work Experience


Senior Global Portfolio Services Administration Analyst
09/2015 - PRESENT
Dallas, TX
  • Strong relationship and communication skills in working with colleagues
  • B.A./B.S. with background in Investments/Finance/Business, or equivalent work experience
  • Work with various teams on forming the IVR implementation requirements
  • Execute on the plan to deliver IVR functionality to the client facing solution; configure the IVR solution in the user interface and ensure reconciliation of payment is reflected in the UI
  • Create the turnover documentation for Client Technical Support to manage the IVR configuration for the client post go-live
  • Five years related work experience in the banking industry
  • Complete cross training and back up responsibilities
Business Administration Analyst
07/2011 - 07/2015
Detroit, MI
  • Work with limited work direction and function effectively in a team environment
  • Process entitlement, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds
  • Experience in supporting and designing Enterprise Microsoft Windows Server environments
  • In VMWare supporting and designing Enterprise environments
  • Strong Active Directory skills in troubleshooting and configuration
  • Strong disaster recovers skills on Active Directory, Windows Servers, VMWare, Citrix
  • Highly motivated, self-starter, customer centric, and the ability to work without supervision
  • Collects and monitors electronic flow measurement data for Company receipt and delivery points each day, communicates gas flow positions and pipeline orders to team members, and adjusts nominations in order to minimize imbalances and to aid in the optimization of Company’s gas supply portfolio assets
  • Studies and builds knowledge of upstream pipelines tariffs, monitors pipeline electronic bulletin boards for critical information, including operational restrictions and emergencies, and communicates the pertinent information and pipeline orders to team members and Gas Control, and changes nominations when necessary to comply with the pipelines’ critical information postings
Junior Administration Analyst
12/2005 - 03/2011
Philadelphia, PA
  • Assume ownership of the department’s digital content; designing and maintaining intranet sites and web-based tools
  • GTI Headcount Management
  • GTI Transit Cost Management including but not limited to
  • Experience in the financial services industry
  • Liaison with marketing, performance, and CMIA Investor’s group to ensure Fund Factsheets and ERISA reports are accurate and delivery to investors and platforms by established deadline
  • Provide subject matter expertise in the day to day interaction with CMIA Investor’s group and marketing
  • Proficiency with Microsoft Excel, specifically experience with: shortcuts, basic formulas (vlookup’s, compare, basic math; etc.)

Education


Lawrence University
2000 - 2004
Bachelor's Degree in Computer Science

Professional Skills


  • Think analytically and to make sound judgments from analysis with strong critical thinking and problem-solving skills
  • Demonstrated ability to prioritize own work and collaborate with team members and other departments to ensure exceptional customer experience
  • Mortgage servicing experience, construction lending experience, draw processing, title understanding
  • Loading and maintenance of client data (both premium and claims) and perform data validation
  • Experience installing, configuring, upgrading Windows 2008 & Windows 2012 R2 servers
  • Strong understanding of leveraging technology to improve efficiency, effectiveness and scalability
  • Strong knowledge of System Administration and Windows Operating Systems

How to write Administration Analyst Resume

Administration Analyst role is responsible for excel, microsoft, trading, retail, finance, credit, training, integration, database, security.
To write great resume for administration analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Administration Analyst Resume

The section contact information is important in your administration analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Administration Analyst Resume

The section work experience is an essential part of your administration analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administration analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administration analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Administration Analyst resume experience can include:

  • Maintains knowledge of rights and obligations under Company’s gas supply, transportation, and storage contracts; applies this knowledge to the nomination process to ensure compliance with contract obligations and to optimize use of contract rights
  • Determines CenterPoint's current and long-term capabilities regarding upstream pipeline capacity and city gate capacity to meet existing and future firm sales and transport customers’ gas usage requirements
  • Work experience in investment operations or fund accounting/administration for fund of funds, hedge and/or private equity funds required, including experience in producing or reviewing administrator NAV reports
  • A team oriented individual with strong interpersonal, organizational, and communication skills and attention to detail
  • Actively involved in team discussion and be able to effectively communicate with other local functions
  • Analyze reinsurance premiums and claims transactions to validate and ensure data integrity and accurate reinsurance reporting

Education on an Administration Analyst Resume

Make sure to make education a priority on your administration analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administration analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administration Analyst Resume

When listing skills on your administration analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical administration analyst skills:

  • Extensive working knowledge of Microsoft Office products including Word, Outlook and advanced skills in Excel (vlookups, pivot table, etc.)
  • Logical thinking, attention to detail and problem solving skills
  • Able to communicate effectively, both orally and in writing, in a clear and concise manner
  • Solid understanding of portfolio accounting/investment operations activities
  • Strong knowledge in Virtualization technologies including, but not limited to, VMWare
  • Non-John Deere Financial commercial loan underwriting and/or regulatory experience

List of Typical Experience For an Administration Analyst Resume

1

Experience For Business Administration Analyst Resume

  • Communicate effectively across multiple audiences
  • Communicate and influence effectively with individuals and groups at all levels of the organization
  • Balance managing multiple priorities, tasks, projects and processes
  • Good understanding of superannuation or fund administration
  • Experience in the financial services industry, preferably in asset management and/or wealth management
  • Experience with SQL Server 2014 Enterprise Edition
  • Knowledge of security attributes crossing several asset types and accounting concepts
2

Experience For Volume Administration Analyst Resume

  • Maintain positive, solution-oriented attitude in an evolving environment
  • Work in an Imaging and web-based environment
  • Enter new business transactions provided by client’s reinsurance files in the administration system
  • Analyze and complete the seizure of new business transactions rejected by the automated capture process
  • Completeness and accuracy of daily cash and asset reconciliations
3

Experience For Senior Global Portfolio Services Administration Analyst Resume

  • Integrity and timely notification of large account overdrafts
  • Resolution of Portfolio Management and Trade related queries
  • Undertake regular risk analysis of departmental processes and procedures
  • Support the Manager, Business Analytics and Administration to develop and enhance the design and setup of our process and system infrastructure to support on the provision of data and statistics to clients and internal stakeholders efficiently
  • Perform administrative sponsor oversight responsibilities and special project work including across business lines as needed
4

Experience For Client Administration Analyst Resume

  • Extract and analyze data to fulfill ad hoc requests such as management reports that utilize claims data on ACF
  • Proficient in Microsoft Office and database software such as MS Excel, Access, Oracle applications
  • Client focused and self-starter, driven in pursuit of targets
  • Perform the day-to-day function of onboarding, maintenance and off-boarding of retail SMA client accounts, including review and processing of client paperwork, monitoring and tracking of implementation and managing record retention
  • Perform assigned daily and periodic processes in accordance with established policies and procedures to coordinate institutional investor facing processes such as investor reporting, on-boarding and termination events meeting and exceeding service level goals
  • Provide subject matter expertise for routine processes and initiatives
  • Strong analytical and critical thinking skills with the ability to interpret data, reach conclusions, and take action within a dynamic and active environment with little advanced notice
5

Experience For Portfolio Administration Analyst Resume

  • Demonstrated intermediate to advance proficiency in Word, MS Excel and PowerPoint
  • In-depth knowledge of investment operations and processes with ability to conduct process improvement efforts
  • 18 month time in job commitment is required
  • Exercise judgment, initiative and discretion in confidential, mature, and sensitive manner
  • Deal with ambiguity and cope with change, including making decisions and acting without having complete information, and comfortably handling risk and uncertainty
  • Eliminate roadblocks and spend own time and the time of others on what’s important
  • High tolerance for ambiguous situations and ability to be very flexible
  • Interact in a consultative manner with internal and external customers to uncover needs and propose solutions
6

Experience For Systems Administration, Analyst Resume

  • Functional management of the systems Infrastructure at Fiserv India including, Server infrastructure (OS, Hardware, enterprise applications like messaging, unified communication)
  • Add technical, strategic inputs and play an active role as a technical expert during planning and implementation phases, also participate in architecture brainstorming and design discussion with technical team members
  • Responsible for the overall capacity planning, footprint expansion and architecture of core infrastructure
  • Proactively identify IT risks with infrastructure architecture and ensure they are properly understood and documented, and appropriate action is taken to manage risk
  • Perform new technology, product and vendor analysis
  • Perform root cause Analysis and trend analysis on the various KPI’s for the team and infrastructure
  • Assist in the creation of the plan/timeline to test IVR integration and product configuration required for each client
  • Prepare and review monthly and/or quarterly NAV Package for multiple funds. Fund portfolios include cash, mutual funds, ETFs, Hedge Funds, Commingled Long-Only vehicles, Private Investments, and Sub-Advised accounts
  • NAV review includes reconciliation of all portfolio positions using monthly underlying fund manager statements and custody statements reconciled to NAV accounting reports provided by Third Party Fund Administrator (Trial Balance, Balance Sheet, Positions Report, Cost Rollforward, Profit and Loss Report)
7

Experience For Credit Administration Analyst Resume

  • Review and reconcile Private Investment Capital Call and Distribution activity to capital call notices and distribution notices from PI managers. Verify components of PI distributions (return of capital, realized gain, other income)
  • Autonomy, accuracy, attention to details, and excellent organizational skills
  • Review and approve transactions (wires and trades) prepared by the C|A Treasury Team on the Trade Order Management System, prior to execution by custodian bank
  • Assist with gathering and preparing annual audit and tax support for the fund clients
  • Identify discrepancies in the Third Party Fund Administrator’s NAV accounting reports through the completed NAV review
  • Review fund expense accruals and confirm accuracy of expense calculations (management fees, admin fees, etc.)
  • Reconcile cash balances and transactions to monthly custodian/bank statements
8

Experience For CIB AIS Portfolio Administration Analyst Resume

  • User requirements collection and analysis
  • Assist the team in continually finding ways to ensure that data is accurate for experience study, accounting records, valuation systems, regulatory returns and other required information
  • Proficient in Excel, Macro and VBA
  • Application knowledge in insurance industry is an advantage but not mandatory
  • Completion of reconciliation and data integrity processes
  • Completion of fund level processes, including interest rate calculations and updates and ad-hoc and regular regulatory reporting. Project work related to fund changes and process improvements
9

Experience For Junior Administration Analyst Resume

  • Previous administration experience (including intermediate knowledge of MS Word and advanced knowledge of MS Excel) and a genuine desire to “create betters lives” for our valued customers
  • Work experience in fund accounting/administration for fund of funds, hedge and/or private equity funds required
  • Extract and analyze data to fulfill ad hoc projects, e.g. experience study
  • A good team player who can also work on own initiative
  • Cope with multi tasks at same time and prioritize them based on team's goal
  • Experience with the commodity trading industry
  • Experience in financial services
  • Basic to intermediate level experience in a related role with previous coordination projects
10

Experience For Draw Administration Analyst Resume

  • Financial industry experience is an asset
  • Experience with incoterms
  • A strong Compliance mind-set
  • Attention to detail and an aptitude for dealing with data
  • Assist the Chief Administration Officer in ensuring that the organization’s value systems and policies are representative of the workforce
  • Ensure covenants are properly reflected in LoanVantage (covenant management system), and changes and status updates are accurate and appropriate
  • Provide timely responses for adherence with covenant standards and practices
  • Identify areas for increased efficiencies in processes and higher quality internal service, and make recommendations accordingly
  • Analyze financial and non-financial information including, but not limited to, financial and pro forma statements, cash flow analysis, historical performance, and economic factors

List of Typical Skills For an Administration Analyst Resume

1

Skills For Business Administration Analyst Resume

  • Fantastic stakeholder management skills, able to interact well at all levels
  • Information technology experience. 3+ years of Systems administration or operations experience in a multiple-system
  • Experience working with futures markets
  • Good knowledge of micro-computing (EXCEL, WORD and Outlook)
  • And two years’ experience in Accounting, Business Relations or a related field,
  • A positive attitude to dealing with people, shares openly and willingly, demonstrates cooperation and flexibility
2

Skills For Volume Administration Analyst Resume

  • Solid understanding of the intermediary business and investment operations
  • Work experience in fund accounting/administration for fund of funds, hedge and/or private equity funds required
  • Establish and maintain a strong working relationship with the business units and the credit committees
  • Three to five years’ relevant experience
  • Hands on experience on Citrix Presentation Server versions 4.5, 5.0, 6.5 and higher
  • The ability to multi-task, prioritise your work load and work on your own initiative
3

Skills For Senior Global Portfolio Services Administration Analyst Resume

  • Work experience in the financial industry, preferably life insurance/reinsurance
  • Providing expertise to the wider administration team on matters relating to financial data management and data integrity
  • Working knowledge of VMware and MS Hyper V
  • Understanding of operational risk and control; ability to assess risk and react
  • Aspiring project manager. Has foundational knowledge of the practice
  • Working with 3rd party IT Provider
  • Managing large (1000+), complex, server environments
4

Skills For Client Administration Analyst Resume

  • Scripting and automation of repetitive tasks
  • Proficient with accounting principles including GAAP
  • Solution designing based on technology, best practices and changing business requirements
  • Communicate with business units regarding credit transactions being reviewed
  • A background in agriculture or construction lending
  • Knowledge of electronic filing/database management
  • Some international and domestic travel for training purposes
  • Take direction as needed as well as being able to work independently and proactively
5

Skills For Portfolio Administration Analyst Resume

  • Pressurised environment at times resulting from deadlines to be met at short notice
  • 1 Ensure that the company’s administration standards and time service requirements are applied to the handling of all business received
  • Basic understanding of Microsoft Office and Excel
  • Data management using the RGA administration system and claims database
  • Production of monthly policy exhibits and OFAC for checking
6

Skills For Systems Administration, Analyst Resume

  • Knowledge of High Availability (HA), Availability Groups (AG), clustering and Disaster Recovery (DR) options for SQL Server
  • Assist with the development of and understands the success criteria for the integration of the IVR into the client facing solution
  • Prepare test case and conduct BAT testing
  • Responsible for resolving data and reconciliation exceptions
  • Assist with structuring the transaction and work through credit and risk issues
7

Skills For Credit Administration Analyst Resume

  • Provide coaching to the credit analysts
  • Complete special projects for the organization specific to credit risk, credit policy, and/or credit training
  • New commercial loans, renewals and modifications are reviewed to confirm the key aspects of approval conform with the loan documents and AFS Level 3, including
  • Use RGA administration system to process client statement/data to ensure accuracy and completeness on the final results for reporting
  • Identify risks to be ceded out and calculate related amounts accurately according to retrocession arrangement at each month end
8

Skills For CIB AIS Portfolio Administration Analyst Resume

  • Support on various management reporting tasks
  • A positive attitude in dealing with people and different type of tasks
  • Use knowledge of the organization and the supported business unit’s uniqueness, to carry out accountabilities
  • Post-graduate education (CPA, MBA etc.) an asset
  • Proficient with financial statements, cash flow, and financial analysis
  • Basic knowledge of Enterprise Level Systems infrastructure Requirements
  • Guide and develop workflows, develop and implement process improvement, and encourage team development
  • Policy Administration Analyst I - LifeMap would have 2+ years of insurance experience and completion of college-level courses or equivalent combination of education and related work experience
9

Skills For Junior Administration Analyst Resume

  • Policy Administration Analyst II - LifeMap would have 3+ years of insurance experience and completion of college-level business courses or 1+ year of previous experience as a Policy Administration Analyst I with performance at the performing level or an equivalent combination of education and experience
  • Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions. Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions
  • Perform installation, customization and maintenance of the Windows operating system and system software products in support of business processing requirements. Evaluates and integrates new operating system versions, drivers and hardware. Provides technical expertise for system transitions, migrations and consolidations
  • Acts as a technical resource / mentor for less experienced team members
  • Performs operating system upgrades
  • Managing Performance: The ability to take responsibility for one’s own performance by setting clear goals and expectations, tracking progress against the goals, and ensuring feedback
10

Skills For Draw Administration Analyst Resume

  • Able to demonstrate strong interpersonal skills (including diplomacy, tact, rapport and active listening skills) and to communicate effectively with co-workers, management, suppliers, customers and transporters
  • Able to anticipate new situations and/or changing demands and respond proactively to enhance the division’s/business unit’s financial performance
  • Able to view personal computer for long periods of time
  • Monitor and report on the progress of assigned day-to-day activities of the credit union, corporate level initiatives, and achievement towards strategic objectives
  • Recommend to the Chief Administration Officer ways to develop and enhance operations, and offer strategies to create credit union opportunities. Evaluate potential merger opportunities that enhance PSECU’s field of membership, strategic plan, competitive and financial position, and member benefits
  • Work closely with all areas of the credit union in developing, evaluating, and fostering joint programs across business units that support PSECU’s Governance programs, vision, and overall ability to respond to competitive issues
  • Assist the Chief Administration Officer in identifying and suggesting opportunities, speakers, workshops, etc. that are designed to foster on-going Board and Senior Management development in support of the credit union’s vision/strategic development process

List of Typical Responsibilities For an Administration Analyst Resume

1

Responsibilities For Business Administration Analyst Resume

  • Assist the Chief Administration Officer in identifying, designing, and implementing mechanisms to enhance PSECU’s Corporate Governance Program
  • Assist the Chief Administration Officer in ensuring that Board of Directors meeting agenda packages or discussions consider risks associated with proposals
  • Identify key issues and concerns while evaluating credit presentations
  • For statements not received, make sure correct accrual methods are adopted and reasonable amounts are accrued at each month end process
  • Map or remap data into a common format in case of new format or format change on client data
2

Responsibilities For Volume Administration Analyst Resume

  • Support to review treaty content from admin's perspective
  • Support on BAT activities
  • Support on different type of project execution and management
  • Bilingual (speak/read/write at professional level) English / Spanish
  • Has an aptitude for numbers
3

Responsibilities For Senior Global Portfolio Services Administration Analyst Resume

  • Collaborative and team work with the ability to work autonomously
  • Detailed-oriented and ability to work well under time constraints and with multiple projects
  • Be able to produce succinct procedures and other control documents
  • Work within a pressured environment, multi-task, and meet deadlines
  • Build positive internal and external relationships
4

Responsibilities For Client Administration Analyst Resume

  • Build positive internal and external relationship
  • Familiarity with IVR based solutions
  • There is possible travel
  • Systems administration support
  • Certification in field of expertise is required, i.e., CPA, CMA, CGA, etc
  • Enterprise Patch Management / Anti-Virus
  • Business and Financial Acumen – Understand the impact actions and decision have on the bottom line of the enterprise
5

Responsibilities For Portfolio Administration Analyst Resume

  • From time to time, conduct special product and service offerings reviews as assigned by the Chief Administration Officer
  • Work with all areas of the credit union in researching and responding to member and governmental inquiries. Ensure that all inquiries are resolved in an effective/efficient manner across organizational business units
  • Provide logistical and administrative support to the Chief Administration Officer in the completion of projects assigned to the Chief Administration Officer
  • Serve on industry workshops, credit union committees or other associations that promote PSECU or otherwise contribute to the credit union’s success within the market
  • Maintain appropriate confidentiality in matters pertaining to the personal affairs, including credit union account information, on members and credit union employees
6

Responsibilities For Systems Administration, Analyst Resume

  • Exercise judgment in developing, interpreting, and applying PSECU policies and procedures
  • Recommend to the Chief Administration Officer ways to develop and enhance operations and offer strategies to create credit union opportunities. Evaluate potential merger opportunities that enhance PSECU’s field of membership, strategic plan, competitive and financial position, and member benefits
  • Evaluate the contribution of policies, products and service offerings that support PSECU’s vision, philosophy, goals, and objectives
  • Provide guidance and oversight to PSECU’s enterprise Member Complaint Resolution System as an essential component of the organization’s Compliance Management System. Monitor and report on the effectiveness of the Member Complaint Resolution program
  • Maintain appropriate confidentiality in matters pertaining to the personal affairs, including credit union account information, of members and credit union employees
  • Knowledgeable in Python
  • Server OS Migrations
  • English level B2
  • VMWare / Vblock

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