Records Management Specialist Resume Sample

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Hilma Berge
150 Deonte Vista,  Chicago,  IL
+1 (555) 813 1225

Work Experience


Records Management Specialist
08/2015 - PRESENT
Detroit, MI
  • Document processing of HR actions (ACT Documents) for campus and hospital
  • Learn new changes and policies coming down the pipeline
  • Experience with Records Management efforts
  • Experience with enterprise content management configuration tools, such as SharePoint
  • Knowledge of NARA Records Management practices and policy
  • Knowledge of federal electronic records management requirements and best practices, including DoD 5015.2 Standard "DoD Electronic Records Management Software Applications Design Criteria", OMB M12-18 Managing Government Records Directive and 44 U.S.C. 3101 – Federal Records Act
  • Knowledge of e-mail management methodologies, including the Capstone approach
  • Communicate efficiently orally and in writing
Records Management Specialist, Mid
10/2008 - 02/2015
Boston, MA
  • Plan, develop, and organize information, documents, data, and records efficiently
  • Act as an SME for the file management process & all RIM Global department initiatives
  • Provide support & mentor/training to coworkers within RIM
  • Serve as TMF contact for documentation to Project team, cross functional departments to ensure high quality TMF deliverables are met on time
  • Follow processes for set up, maintenance, and support for assigned TMF projects
  • Monitor TMF throughout the study duration, identify and record quality problems, suggest, initiate, recommend or provide solutions as appropriate
  • Report TMF metrics trending and analysis as appropriate with resolution plans to proactively identify & avoid future issues
Records Management Specialist, Senior
06/2001 - 04/2008
Philadelphia, PA
  • Follow applicable SOP’s to ensure completeness & accuracy of TMF
  • Prepare/present TMF related information at internal meetings in a Globally consistent format
  • Provide support & involvement with internal quality or audit process’s as relevant
  • Accountable for delivery of assigned TMF activities in accordance with project requirements & SLA’s
  • Conduct review documents with compliance to Quintiles or customer file plans and SOPs
  • SME on all designated Sponsor-specific TMF requirements (e.g. file format, process, export/shipping requirements)
  • Collaborates on TMF Health for assigned sponsor trials
  • Electronic tracking of records and information assets throughout the record lifecycle
  • Maintains records inventory in automated records management system including adding, modifying, moving, requesting, checking out, and returning records

Education


University of the South - Sewanee
1995 - 2000
Bachelor's Degree in Library Science

Professional Skills


  • Excellent written, oral, and interpersonal communication skills for relating effectively with constituents of the University
  • Strong keyboarding skills including typing and data entry
  • Strong analytical thinking, multi-tasking, organizational and time management skills
  • Strong analytical thinking, multi - tasking, organizational and time management skills
  • Computer and typing experience and skills
  • Strong Adobe PDF and MS Office skills
  • Communication and influencing skills, especially when requiring colleagues to hand over records or to use the systems correctly

How to write Records Management Specialist Resume

Records Management Specialist role is responsible for customer, organizational, research, microsoft, typing, interpersonal, software, design, analytical, retail.
To write great resume for records management specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Records Management Specialist Resume

The section contact information is important in your records management specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Records Management Specialist Resume

The section work experience is an essential part of your records management specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous records management specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular records management specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Records Management Specialist resume experience can include:

  • Strong PC skills including Microsoft software Detail oriented
  • Excellent interpersonal and communication skills (verbal and written) with internal and external customers
  • Computing skills, including Microsoft Office and customer databases
  • Broad SharePoint 2010/2013/2016 ? business analysis, design and basic implementation skills required. so Sp design - NOT development.engineering
  • Demonstrates strong customer service abilities through positive interaction with internal team members and external vendors
  • Skill in reviewing and compiling data, developing reports

Education on a Records Management Specialist Resume

Make sure to make education a priority on your records management specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your records management specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Records Management Specialist Resume

When listing skills on your records management specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical records management specialist skills:

  • Demonstrated experience and ability working both independently and in a team environment and able to prioritize work and meet conflicting deadlines
  • Strong typing skills, including alphanumeric and 10-key
  • Apply excellent customer service skills both orally and in writing, including the ability to provide professional and courteous service
  • Demonstrated experience providing expert records management guidance and assistance to IC personnel, regarding the development of their internal projects
  • Work effectively in a fast-paced, high-volume processing environment
  • Experience with databases, processing paperwork, or equivalent work experience

List of Typical Experience For a Records Management Specialist Resume

1

Experience For Records Management Specialist, Mid Resume

  • Demonstrated ability to effectively problem solve and apply good judgement and initiative
  • Experience in the technical writing/editing field
  • Work in a team environment and adapt to changing responsibilities and priorities
  • Plan and prioritize work based on importance and customer requirements
  • Knowledge of and experience in records management, filling systems, archival practices, and applicable state laws and regulations
  • Experience as a records management specialist
  • Developing, maintaining, verifying and evaluating existing systems
  • Facilitating the switch from paper to electronic record-keeping
  • Classifying and indexing records
2

Experience For Archives & Records Management Specialist Resume

  • Establishing new records management systems (electronic) and relevant processes to manage and maintain the records library
  • Provide training to staff who require access or have responsibility for maintaining records
  • Prepare paper document for scanning, remove any binding material and repair of tears
  • Assist authorized staff with researching and retrieving records
  • Tracks information needed to meet medical record standards, auditing the records and ensuring the records are complete before they are closed
  • Develop and maintain departmental working procedures for assigned job tasks
  • Lift, manipulate, and move boxes of paper weighing up to 40 pounds on occasion
  • Deal with enquiries and requests for information including presentations and updates
3

Experience For Records Management Specialist, Senior Resume

  • Batch prepped documents and route to the scanning area
  • Maintain confidentiality and use discretion when handling sensitive information
  • Pulls records as requested by staff, including daily pulls for appointments
  • With appropriate, signed request for information, copies records upon proper request for billing, legal services, or medical records requests
  • Requests historical records from other organizations according to policy
  • Handle confidential electronic information and records appropriately and securely
4

Experience For Associate Records Management Specialist Resume

  • Maintain specific department records for retention
  • Assign records to appropriate record categories
  • Make recommendations to improve productivity, image quality, and overall workflow process improvements
  • Take action to resolve problems or situations with customers data and information
  • Assists internal customers with questions related to retention and storage of records maintained by their respective departments
  • Monitor and review department mailbox for records request
  • Create and print barcode labels as necessary
  • Proficient with Microsoft Software: Word, Excel, Outlook, PowerPoint, Visio, etc
  • Ensure that administrative requirements and regulations are complied with
5

Experience For Document Control & Records Management Specialist Resume

  • Ensure that data is protected
  • Destroy or archive finished data/records
  • Ensure that records are easily accessible when needed
  • Analyze documents for required patient identification
  • Organize documents by document type and in chronical order
  • Excellent organizational skills and attention to detail; ability to work on a number of projects simultaneously and complete projects within specified deadlines
  • Analyze, recommend and implement improvements to existing records management systems
6

Experience For Nara Records Management Specialist Resume

  • Lift boxes up to 40 lbs
  • Serve as back up Leave of Absence Specialist, filling in during employee absence. Review all start cohort calendars for scheduled breaks and enter these as a leave of absence on the student’s record
  • Coordinate activities of RIM staff. Lead and direct help desk responses related to applications and programs. Provide RIM program and policy training. Support and train others in the use of technology to accomplish tasks in support of RIM program objectives
  • Exercise good judgment and successfully handle ambiguity
  • Appraise records for inclusion in RIM program. Review records retention schedules
  • Protect the integrity and authenticity of records
  • Maintains all closed medical records
  • Responds to requests for medical records
  • Files documentation presented by clinical staff
7

Experience For Records Management Specialist, Junior Resume

  • Knows standards for medical records maintenance and ensures compliance with all Federal, State, ADP, and CARF requirements
  • Keeps supervisor informed of problems or issues; monitors supplies needed
  • Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources, and all other contacts
  • A current, valid driver’s license is required
  • Function as team leader for records management projects. Ensure project deadlines, commitments, and goals are met by monitoring team’s daily outputs
  • Interface with departments to support retrieval projects and ensure information needs are met. Serve as primary contact for clients
  • Provides training to staff that require OnBase access and have responsibility for maintaining records and partners with internal and external clients on enquiries. Oversee the audit compliance and department security as required
8

Experience For Records Management Specialist Resume

  • Provide Records Management administrative and technical support to the functional areas. Required to actively maintain current OnBase knowledge provided through the OnBase vendor and other avenues
  • Maintains and updates a records retention database; performs data entry and retrieval tasks. Purges records according to the company guidelines and departmental requirements
  • Coordinates multiple departmental projects, tasks and assignments to facilitate completion within established timeframe, including clean sweep. Alerts management to factors which my negatively impact the project/task completion
  • Two to four years’ experience in records management, project management, office administration, and operational knowledge
  • Provides monthly reports to the Manager & System Administrator
9

Experience For Records Management Specialist, Mid Resume

  • Provides outstanding customer service, excellent communication, organizational and multi-tasking skills, requiring widespread knowledge of various computer applications, including OnBase and Microsoft Office products
  • Analyzes and assesses current records management functions and processes, including electronic and paper document flow patterns, and recommends changes and improvements to work processes to control and optimize document processing and accessibility
  • Ensures compliance with records policies, procedures, and standards, including records integrity through periodic use of internal compliance reviews, sampling, and evaluation
  • Implements and manages the records portion of life cycle management; ensures that record retention schedules are adhered to and that maintenance and disposal of electronic and manual records is in accordance with agency requirements
  • Provides training to managers, users, and custodians on records processes, procedures, and guidelines including electronic record keeping
  • Provide assistance with training grant data management, including but not limited to data mining, analyses, and entry; organize results of graduate student exit survey each term
  • Copying of documents, printing and creating of logbooks
  • Review and approve documents including managing workflows in the company's documentation management system
  • Perform administrative and repetitive tasks such as scanning records and reports
10

Experience For Archives & Records Management Specialist Resume

  • Archive required documentation while following FDA guidelines
  • Issue batch records and controlled copies
  • Work with highly classified information in a confidential manner
  • Receive service documentation, scan, enter data and attach to orders
  • Utilize internal proprietary program to maintain customer designated guidelines for the accurate processing of medical and/or dental service documentation through the maintenance of system check lists; accompanied with detailed documentation

List of Typical Skills For a Records Management Specialist Resume

1

Skills For Records Management Specialist, Mid Resume

  • Excellent internal service and presentation skills
  • Work with others harmoniously and effectively
  • Strong experience with computer and general software applications
  • Data entry experience and customer service experience
  • Experience working in Toxicology is highly desired
  • Experience with supporting delivery of IT systems or software applications
2

Skills For Archives & Records Management Specialist Resume

  • Experience in performing records management tasks in accordance with government agency regulations and federal agency policies and procedures
  • Experience in using the ARCIS system to transfer and retrieve records to and from Federal Records Centers
  • Experience in applying client-approved records schedules to federal records
  • Establish and maintain effective working relationships with coworkers, managers,
  • Document sharing systems experience
3

Skills For Records Management Specialist, Senior Resume

  • Previous experience in a high-volume Nonprofit Service environment required
  • Experience in a high-volume, non-profit service environment
  • BS in scientific or life sciences field with 2+ years of related experience
  • Experience with the National Archives and Records Administration’s (NARA) Archives and Records Centers Information System (ARCIS)
  • Experience in records management and/or file room operations
4

Skills For Associate Records Management Specialist Resume

  • Experience with RMAs, such as Feith RMA iQ, Open Text, or HP TRIM
  • Document cleanup campaign, record review, and document destruction experience
  • Experience as a records management specialist
  • Understanding of Section 508 Compliance
  • Working knowledge of regulations and guidance’s relevant to the area of expertise
5

Skills For Document Control & Records Management Specialist Resume

  • Understanding of records management fundamentals and best practices
  • Be accurate in interpreting and entering data
  • Confidence with using bespoke and standard databases, software and operating systems
  • Completion of the National Archives and Records Administration’s Federal Records Management Training Program
  • Completion of the Federal Records Management Training Program
  • Lift or pull boxes of paper documents in an office storage setting
6

Skills For Nara Records Management Specialist Resume

  • Fluency in Microsoft Office and other standard desktop applications
  • Treats others with respect and works collaboratively and collegially within a team environment
  • MS Access – ability to develop and implement databases
  • Implement, manage and utilize an electronic records management storage and retention system, including the classification and processing of incoming information according to records management procedures to meet organizational compliance requirements
  • Implement and administer the AHA Retention Schedule and monitor the security and destruction of records
  • Administer the day-to-day coordination and disposition of offsite records storage, including processing, data entry, retrieval, returns and destruction with National Center staff and vendors
  • Provides internal and external customer service for AHA historical information. Provides records management advice and services to departments and affiliates to meet business objectives
7

Skills For Records Management Specialist, Junior Resume

  • Design, implement, and administer training for staff in records management, policies, procedures and systems. Includes maintenance of the records management Sharepoint site
  • Migrate data and/or media (whether analog or digital) by following approved procedures that address the elements of data accessibility and authenticity. This includes paper, electronic and microfilm
  • Performs records management task requiring advanced knowledge of electronic imaging software and systems including Claims Workstation, Life, P&C and Archive
  • Validates documents and assigns indexing criteria, document type, subtype, policy number, form number and sequence number. Performs barcode verification to ensure documents are read and split accurately
  • Reviews and prepares documents received via fax server, merging and/or splitting documents, sequencing and assigning appropriate indexing for all correspondence. Electronically received documents or CD's are sized and imported through conversion software, and processed accordingly
  • Maintains record retention of claims litigation, closed claims files, Shelter Bank records, microfilm, microfiche and other physical files. Assists in the destruction of purged files in accordance with record retention guidelines
  • Implements special projects, attends meetings, assists in research and produces reports concerning records management projects as requested
  • April 13, 2018; Written Examination
8

Skills For Records Management Specialist Resume

  • April 23-26, 2018; Oral Board Examination
  • Travel between Brentwood and Westport locations required
  • 5) Support developing, implementing, and maintaining Sponsor plans, procedures, and guidance to ensure essential records are protected and managed as part of Sponsor's responsibilities associated with the Sponsor Continuity of Operations plan (COOP) and National Archives and Records Administration (NARA) requirements
  • Knowledge of MS Word, Excel, and other standard PC software
  • Additional Qualification: US Citizenship or US Permanent Resident status and ability to pass a government sponsored background investigation
  • Constantly positions self to be able to reach items on ground or above head
  • Group-rate insurance options available immediately upon hire (Available for purchase and administered by a designated third-party vendor)
  • Office automation systems and information systems
  • Relocation and sponsorship are not offered at this time
9

Skills For Records Management Specialist, Mid Resume

  • Foundation of Information Management (presented at the customer’s site)
  • Be detail–oriented and well organized
  • Obtain an EPA badge
  • Microsoft Office suite of products especially Excel and Word
  • Knowledge of DoD Instruction 8500.2, "Information Assurance", and DoD Directive 8000.1, "Management of DOD Information Resources and Information Technology"
  • In Depth/ Knowledge of and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
  • Business/administrative experience
10

Skills For Archives & Records Management Specialist Resume

  • Customer service experience as well as work with key stakeholders in different departments
  • Knowledge of technology applications relevant to records management environments
  • Extensive knowledge of records management laws and regulations
  • Proficiency with MS Word, Excel, PowerPoint and Outlook (Word - create and edit docs / Excel - entering data / filter / PowerPoint - creating and editing decks/ Outlook - manage email and calendar)
  • Medical or dental transcription
  • Propose solutions in a fast paced environment
  • Willingness to work special projects as directed

List of Typical Responsibilities For a Records Management Specialist Resume

1

Responsibilities For Records Management Specialist, Mid Resume

  • Experience with scanning equipment and the ability to resolve scanning problems as they occur
  • Experience with various types of scanning equipment and the ability to resolve scanning problems as they occur
  • Previous experience with mailroom equipment including but not limited to envelope sealers, letter openers and scanners
  • Zero (0) to three (3) years- experience in records management handling confidential and sensitive information
  • Experience using Microsoft Business Tools such as Word, Excel, Access, and PowerPoint
  • Maintain a database of prior responses to information inquiries
2

Responsibilities For Archives & Records Management Specialist Resume

  • Administrative/clerical experience
  • Demonstrates the ability to transfer files electronically
  • Typical experience ranges from 1 - 4 years
  • Retrieving client files, re-filing, and purging paper client files according to firm policy and procedure
  • Setting up and maintaining existing Post Office boxes
  • Scanning, coding, and auto-flowing client data into tax software
  • Assist instructors with date issues concerning attendance reporting. Resolve date issues on the section and meeting records as necessary
3

Responsibilities For Records Management Specialist, Senior Resume

  • Oversees records management training and education for the designated Records Officers as well as personnel working in the area of responsibility
  • Manage tracking system by inputting data into system and respond to FOIA questions from internal and external stakeholders
  • Prepare outgoing documents for mailing
  • Provide training to staff, in consultation with General Counsel, regarding FERPA compliance
  • Assist Records/Registration personnel with scanning, QA, and linking as necessary
  • Able to work flexible hours including occasional weekends, especially during tax season
  • Attention to detail and quality assurance for both indexing and scanning
4

Responsibilities For Associate Records Management Specialist Resume

  • Coordinates with Security regarding classification, security, protection and destruction of Records including off-site storage and retrieval
  • Develops agency guidelines, policies, procedures, and training for the agency in the management of records throughout its life cycle
  • Scan and index incoming mail to be imported into document management system
  • Makes decisions by reviewing information against guidelines such as transfer credit evaluation
  • Serves as a liaison to eLearning OHIO; processes time sensitive data on student’s academic record in the student information system
  • Communicate with campuses, parents, and public regarding records processes and procedures
  • Provide training to staff on records creation, maintenance, and retention activities and guidelines
  • Maintain physical and computerized departmental files, including database management for all record requests
  • Oversee annual records processing
5

Responsibilities For Document Control & Records Management Specialist Resume

  • Stay current and knowledgeable on federal, state, and local rules concerning student records, privacy, and parental rights related to records
  • Perform electronic and physical filing of documents received
  • Update TR abstracts and Regulatory Actions for NTP Web using Percussion Content Management System
  • Responds professionally to information inquiries, and disseminates information according the NTP's information release policies
  • Assist programmers as requested to identify and resolve issues relating to data management and access applications
  • Assist team with user documentation and training guides for the data management applications
  • Respond to periodic H-E-B Records Management Department database reviews and audits ensuring data accuracy, quality and integrity
  • Ensures that essential HR forms and Federal Government Documents are completed and processed appropriately according to corporate and government guidelines
6

Responsibilities For Nara Records Management Specialist Resume

  • Recommends modifications to existing procedures, systems and methods of operation
  • Sets, implements, follows, and promotes understanding of organizational policies and best practices in Records and Information Management
  • Identifies who is responsible and accountable for managing records within the organization
  • Coordinates with the IT Department regarding the management of electronic Records and maintenance of Records management software
  • Follows best practice procedure, guidelines, and standards for recordkeeping and classification of physical and electronic Records
7

Responsibilities For Records Management Specialist, Junior Resume

  • Routinely communicates with all departments regarding Records management issues and changes
  • Supports and instructs ERCOT departments and their personnel regarding management of documents that are not deemed Records
  • Data entry of medical and/or dental service results into internal proprietary and external customer databases
  • Make outbound phone calls to provider network to verify customer attended appointment and documentation has been mailed, faxed or e-mailed into LHI
  • Print and mail completed service documentation to customer following specific contract and HIPAA guidelines. This includes the handling of sensitive abnormal laboratory results
  • Audit and review system reports to verify accurate data entry into both internal and external databases
  • Administers Agencies Records Management Program to ensuring key documents, in all formats to include electronic records, are reviewed, organized, and secured in accordance with applicable directives
8

Responsibilities For Records Management Specialist Resume

  • Ensures Agency records management practices comply with Federal law, DoD directives, and the National Achieves and Records Administration (NARA) management directives
  • Previous experience with document management applications
  • Prepping incoming mail for scanning
  • Communicates with, trains, evaluates, and assists members of the records management structure in the accomplishment of Agency objectives
  • Conducts surveys and research projects on a variety of administrative and editorial issues
  • Under the supervision of the Records Management Manager, assist with developing and implementing the overall Records Management Program including policies, procedures and processes. Assist with training employees across the Enterprise and schedule regular meetings with record coordinators
9

Responsibilities For Records Management Specialist, Mid Resume

  • Communicate Records Management Program strategy and service and, assist with conducting general awareness education
  • Act as consultant to internal end users and coordinate with internal functions on issues relating to the Records Management Program
  • Locate scanned documents in document management systems when needed
  • Run and maintain mail equipment such as letter openers, scanners, envelope sealers
  • Document new processes and update process changes to mail room procedures
10

Responsibilities For Archives & Records Management Specialist Resume

  • Researches complex record or data problems and provides recommendations or resolution
  • Performs data entry; answers telephone calls and responds to emails
  • Receive, review, and respond to records requests from parents, students, campuses, and departments
  • Identify records custodian and work collaboratively to timely retrieve and produce records in response to requests under FERPA
  • Accurately calendar legal deadlines for records requests
  • Handle confidential information in accordance with applicable privacy laws
  • Accurately and efficiently review and redact student records in accordance with applicable laws

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