Quality Assurance Senior Analyst Resume Sample
Triston Wolff
2310 Reinhold Inlet,
Phoenix,
AZ
+1 (555) 784 4882
Work Experience
Quality Assurance Senior Analyst
05/2016
-
PRESENT
New York, NY
- Expertise with QA Deliverables tool set – (Quality Center, SharePoint, Microsoft Project/Excel)
- Preferable to have banking domain knowledge (Risk Technologies)
- Experience with test automation tool set – Selenium/QTP/Tosca
- Excellent interpersonal skills, Communicates Effectively, builds relationships, Influences others
- Agile tools (Jira/Rally)
- Experience in a Business Intelligence setting, familiarity with dashboards and reporting
- Analyze transactional quality audits based on predefined audit parameters
Senior Analyst Cass Quality Assurance
03/2014
-
03/2016
Phoenix, AZ
- Perform root cause analysis and documentation of CAPA
- Perform some audits and report finding based on QMS standards and effective drive conformance
- Responsible for activities involving quality assurance and compliance with applicable regulatory requirements
- Create test cases based on business and/or development’s requirements
- Previous experience managing business requirements for websites and software development projects is desired
- Demonstrated ability to use diagnostic tools and logs to not only discover problems, but to characterize them in-depth
- Manage internal customers’ expectations and additional project analyst resources
- Strong written, verbal and communication skills, and an ability to partner at all levels within the organization
Trans Quality Assurance Senior Analyst
05/2009
-
10/2013
San Francisco, CA
- Working knowledge of testing process and formal testing methodologies
- Deliver Quality Assurance testing, minimizing the impact to the Operational Teams
- Producing monthly analytics and scorecards to identify trends and performance of Delivery Centers in their controls activities
- Deliver Trainings to the Operational Teams based on the Quality Assurance Results and Continuous Improvement Team demands
- Preparing and sending communications to Client Management Team to circulate testing results, actions required, etc
- Interacting with Continuous Improvement team to identify and implement process improvement opportunities
- Assisting the Management Team in ensuring that quality assurance desktop procedures are kept up to date
- Attending review meetings with management, client or other groups
Education
University of Pittsburgh
2004 - 2008
Bachelor's Degree in Related Discipline
Professional Skills
- Conduct analysis of operational, quality audit(s), investigation(s) and safety data to present trends, assess risk, and provide mitigation recommendations to management
- 7 – 8 1/2 years of relevant experience or equivalent combination of education and work experience
- Interface with audit departments to identify and prioritize audit areas using risk assessment methods
- Experience working in Agile Scrum methodology is desirable
- Experience in a client facing role (2 years +)
- Effectively communicate with all levels of Management both internal and external to GSO Operations on all matters
- Quality Analysis and process improvement work experience
How to write Quality Assurance Senior Analyst Resume
Quality Assurance Senior Analyst role is responsible for reporting, auditing, integration, training, software, automation, reliability, organization, leadership, compliance.
To write great resume for quality assurance senior analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Assurance Senior Analyst Resume
The section contact information is important in your quality assurance senior analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Assurance Senior Analyst Resume
The section work experience is an essential part of your quality assurance senior analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance senior analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance senior analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Assurance Senior Analyst resume experience can include:
- Demonstrated strong leadership skills including the ability to make timely decisions and work autonomously
- Track progress and producing high quality documentation against short/challenging timelines
- Promote teamwork between the compliance group and operations by providing constructive feedback in a positive manner when appropriate
- Act as a single point of contact and subject matter expert for Project Data Privacy requirements
- Assures consistent quality of balance sheet account reconciliations by developing and enforcing good quality review procedures; validating processes and procedures; providing documentation and managing staff
- Support of Line of Business, Service Company, Holding Company and Unregulated Company activities, including reviewing general ledger activity for account owners
Education on a Quality Assurance Senior Analyst Resume
Make sure to make education a priority on your quality assurance senior analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance senior analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Assurance Senior Analyst Resume
When listing skills on your quality assurance senior analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality assurance senior analyst skills:
- Conduct follow-up analysis to ensure compliance with and effectiveness of Corrective / Preventive Actions
- Relevant experience
- Knowledge of Six Sigma (Green Belt Level), PCMM, Lean Tools-Quality Analysis and process improvement work experience
- Strong background in healthcare operations (claims and/or system configuration)
- Understanding Basic Data Privacy requirements
- Confidence in delivering the training (online and in classroom)
List of Typical Experience For a Quality Assurance Senior Analyst Resume
1
Experience For Senior Analyst Cass Quality Assurance Resume
- Good knowledge of Company policies, procedures and standards
- Very good knowledge of federal, state and municipal regulations
- Exhibit high personal standards of ownership, accountability, commitment and integrity
- Establish a high level of confidence with personnel and external contacts
- Proven excellent interpersonal and team-building skills including the ability to build and sustain productive collaborative relationships, motivate and communicate effectively
List of Typical Skills For a Quality Assurance Senior Analyst Resume
1
Skills For Senior Analyst Cass Quality Assurance Resume
- Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies with assigned area
- Flexibility around working hours required with interaction with the world wide time differences (late synch up calls with Europe and US)
- Trend operational data and audit results to determine risk and root cause
- Interface with operational, audit and reliability departments to determine root cause of system deficiencies of Maintenance and Inspection programs
- Interface with internal and external customers to share and review audit and data results to determine risk associated with maintenance and inspection programs
- Create and edit reports and analysis intended to highlight and resolve safety related issues throughout the corporation
- Work on other special projects as directed by management
2
Skills For Technical Quality Assurance Senior Analyst Resume
- Self-motivated/self-starter, can take initiative, can work independently without supervision and can step in to support other team members initiatives; Can work well under pressure
- Accurately listen. Considers information and opinions from others in a non-judgmental fashion
- Commute or relocate to the Mechanicsburg, PA area
- Above average ability to document evaluations in a clear, concise manner
- Remain professional and work under pressure
3
Skills For Trans Quality Assurance Senior Analyst Resume
- Basic knowledge about audit principles and audit independence
- Developing and executing both manual and automated test scripts / cases for multiple products, also provide critical analysis and refinement of Business Requirements
- Establish an above average understanding of Stewart Standards to promote compliance and to be viewed as the subject matter expert within the operation
- Conduct operational file review of completed escrow transactions in accordance with established departmental and company guidelines
- Document outcome of file review in a format that can be distributed and reviewed by operational stakeholders
- Work closely with leadership in reinforcing policies that strictly adhere to Stewart Standards (ALTA Best Practices) and assist in developing procedures when appropriate
4
Skills For Quality Assurance Technical Analyst Senior Resume
- Assist and support the team by representing the fulfillment of your responsibilities in a positive manner in an effort to a build strong and respectful relationship with all members of the operation
- Monitor and review work undertaken by junior staff in order to provide feedback on the appropriate use of materials, equipment, resources, processes, as well as adherence to schedule
- Participate in month and year end closing process and support the annual independent audit, including finalizing QA samples and performing the QA review prior to submission to internal and external parties, coordinating questions or concerns raised and communicating results to account owners and management
- Support the preparation of quarterly and annual financial statements by collecting, analyzing and summarizing account reconciliation quality information and trends as needed
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