QA Manager Resume Sample

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Arvilla Schmitt
943 Destiney Freeway,  Philadelphia,  PA
+1 (555) 404 0582

Work Experience


QA Manager
06/2017 - PRESENT
Los Angeles, CA
  • Strong awareness of modern UX design and digital product management methodologies
  • Seasoned project and vendor management skills with an ability to drive planning, timelines, resourcing plans, budgets and status reporting
  • Exceptional verbal and written communication skills with the ability to document or present complex QA related concepts to business, technical and executive teams
  • Awareness of modern UX design and digital product management methodologies
  • Analyse, identify (supplier’s) performance gaps; propose solutions; and ensure timely and complete realisation
  • To manage the quality related activities at a number of Third Party Manufacturer’s (TPM’s) and/or suppliers producing global product on behalf of Abbott, to ensure safe, efficacious and quality product can be supplied in accordance to regulatory and business requirements
  • Participate in Regulatory Inspections and Customer Audits, etc
  • Participate in customer meetings/communications and be directly involved in critical projects/issues
  • Establishes goals and monitors performance through monthly, quarterly and annual summaries and metrics. Present summary data to site management on a regularly scheduled basis
Senior QA Manager
05/2013 - 05/2017
Houston, TX
  • Provide Subject Matter Expertise to the functional areas of QA
  • Facilitate, participate, review, lead and/or approve Investigations, root cause analysis Change controls, etc
  • Author and maintain as necessary detailed Standard Operating Procedures defining the St. Petersburg’s Quality Systems
  • Develop, enhance phase appropriate QMS programs that comply with industry standards
  • Recommend process changes as a result of trends from CAPA/Complaints/Investigations
  • Develop, support and/or administer and maintain the Employee Training Program, including all GMP-related training for the facility
  • Develop, support and/or administer GMP training regularly to the facility, including orientation of all new regular and temporary personnel, and contractors. Ensure appropriate programs are in place to onboard employees and provide with appropriate knowledge/training
  • Be responsible for the end to end ownership of a QA team, including setting the technical vision for developing test frameworks and automation for our systems to serve Amazon's needs.Lead high caliber software development talent delivering solutions supporting Amazon business units
  • A proven track record of hiring and developing engineers to become high performance teams
Clinical QA Manager
12/2008 - 02/2013
Boston, MA
  • Provide guidance to develop, install and maintain quality procedures and standards for quality system and products
  • Develop strong collaborative relationships within Hussmann Refrigeration Systems, provide ongoing assistance to engineers, supervisors and inspectors in problem definition, gathering information, evaluating facts, identify practical method and selecting the best course of action for timely completion of projects. Determine and develop training for personnel in quality related skills
  • Provide guidance to develop and maintain the supplier valuation, in the application of quality principles, methods, and techniques.
  • Experience working within a multinational organisation, with matrix reporting lines
  • Demonstrated experienced designing and deploying QA/Test strategies in a Product Development environment
  • Certified currently studying for or willing to undertake professional development in a testing discipline such as ISTQB Advanced or Expert Level
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)

Education


Washington State University Vancouver
2002 - 2007
Bachelor's Degree in Computer Science

Professional Skills


  • Strong troubleshooting skills, observatory skills, analytical & problem solving skills
  • Excellent written and spoken communication skills. Strong influencing skills
  • Excellent time management skills with strong ability to prioritize and multi-task across competing demands
  • Proven analysis or QA experience and/or related technical experience. QC, QTP, SDLC testing skills are highly regarded
  • Strong leadership,decision making and execution skills. Strong project management and risk management capabilities
  • Strong knowledge of Pharmacovigilance (PV) regulations and experience working in PV QA area. This is the key skillset for this role
  • Good communication skills (English language skills) and an easy-going manner

How to write QA Manager Resume

QA Manager role is responsible for interpersonal, leadership, organizational, presentation, analytical, development, organization, technical, english, analysis.
To write great resume for qa manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For QA Manager Resume

The section contact information is important in your qa manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your QA Manager Resume

The section work experience is an essential part of your qa manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous qa manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular qa manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative QA Manager resume experience can include:

  • Strong time management and project management skills, problem solving skills and people leadership skills
  • Coaching and developing people skills; strong communication, technical writing, organizational and interpersonal skills
  • ·Strong written and presentation skills; ability to communicate effectively with senior management
  • Able to demonstrate prior experience with quantitative skills and software quality metrics
  • Experience interacting with QA Automation developers, helping prioritize their efforts, and helping QA Analysts develop automation skills
  • Hands-on experience in managing CAPA system. Strong computer skills including data based programs such as excel and access

Education on a QA Manager Resume

Make sure to make education a priority on your qa manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your qa manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in QA Manager Resume

When listing skills on your qa manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical qa manager skills:

  • Strong People Management skills. Good experience in handling highly skilled and experienced members and believes in strong team ethics
  • Excellent communication skills and negotiation skills with ability to work effectively with a broad stakeholder base and to facilitate a collaborative process
  • Confidence with excellent communication skills, presentation skills & influencing skills
  • Proven experience with demonstrated leadership skills in recruiting, developing, training and managing 15+ people per year
  • Good international management skills, with proven experience in leading international teams
  • Good communication skills, listening skills and able to cope with stressful situations

List of Typical Experience For a QA Manager Resume

1

Experience For Senior QA Manager Resume

  • Demonstrates excellent time management skills and the ability to work independently while using departmental resources, policies and procedure
  • Strong organizational skills: ability to track multiple test executions simultaneously using data-driven reporting to make informed decisions
  • Own strong managing people skills and team work spirit
  • Possesses problem solving skills and gathers and analyzes information skillfully and efficiently
  • Good communication skills & ability of working in a Cross-Geo team
  • Proven ability to balance multiple priorities while maintaining strong attention to detail
  • Proven ability to work effectively within a team environment while satisfying individualresponsibilities and objectives
  • Presentable with good presentation skills
2

Experience For IT QA Manager Resume

  • Demonstrated experience managing, motivating, and developing staff
  • Demonstrated experience with resource management, financial tracking, scheduling
  • Supports the development of QA tester skills, enhancing knowledge of agile methodologies and SQL or similar programming languages
  • Proven experience and success managing a quality testing team
  • Proven experience implementing and designing automation frameworks
  • Mgmt. /supervisor experience with demonstrated success in leading and influencing
  • Ensure team is working within project scope and effectively coordinate the activities of the team to meet project milestones
  • Apply critical thinking skills to a variety of issues to ensure continuous improvement in the safety and quality of products
  • Proven experience working with remote teams and multiple stakeholders
3

Experience For Clinical QA Manager Resume

  • At least two years’ prior Quality Assurance experience in an oncology setting
  • Relevant experience, 3-5 years of experience managing people
  • Proven experience and success hiring a team
  • Proven experience and success managing both local and remote teams of resources
  • Demonstrated passion and clear vision for developing a highly motivated, engaged and technically skilled team
4

Experience For Regional QA Manager Resume

  • Strong design experience with test automation using Python
  • Critical analysis and creative thinking skills
  • Prior experience with performance and load testing is required
  • Experience in performance/Stress is good to have
  • Lead and manage the QA Department to effectively, efficiently and safely ensure that product quality standards are met
  • Intermediate level Microsoft Office software skills
5

Experience For Plant QA Manager Resume

  • Related work Experience, including 3 or more years of (QA) Management Experience
  • Exceptional communication skills internally as well as externally
  • Demo the application to the users when required, gather feedback, communicate effectively to the project team
  • Related work experience, including 0-3 years of people management experience
  • Strong knowledge and ability to assure the viability, functionality and effectiveness of essential tools
  • Demonstrates very strong attention to detail
  • Proven experience successfully managing projects
  • Working experience in packaging manufacturing industry would be an advantage
6

Experience For Responsible Person / QA Manager Resume

  • Training in software engineering with 2-3 years’ work experience
  • Providing production teams with effective trending of key data such as quality assessments so as to support continuous improvement
  • Ensuring effective non-conformance reporting and corrective action
  • Coding experience with Java and/or scripting languages such as Groovy, Ruby, Python, etc
  • Developing specific paperwork and procedures required for new products prior to launch
  • Auditing/Quality certification and relevant management experience
  • Partnering with functions to ensure Design Verification / Validation activities meet the Design Requirements
7

Experience For QA Manager, Golden Peanut & Tree Nuts Resume

  • Manage bug finding and tracking, write bug fixing status reports, and work with producer to define bug fixing priorities
  • Experience in Testing including familiarity with testing automation tools
  • Experience defining and implementing far-reaching project management processes and methodologies
  • Experience with reading application logs, tweaking XML files, and using a linux/mac command line interface
  • Experience implementing and working in an Agile and/or DevOps working models
  • A proven track record managing testing-related activities following any SDLC methodology
  • Experience in automation engineering and testing under Agile methodologies
  • Ability and experience interpreting Engineering specifications
8

Experience For Senior IT QA Manager Resume

  • Experience in writing and editing SOP’s and Quality Systems documentation
  • Experience in managing test teams and driving all the quality deliverables for multiple complex interdependent programs/projects
  • Significant experience improving testing efficiency through automation
  • Relevant experience working closely with a variety of different levels of constituents, including senior leadership
  • Responsible for finish goods testing and releasing to customer
9

Experience For RA / QA Manager Resume

  • Proven record in managing 3rd party suppliers, including commercial negotiation, vendor management in both a consultancy and fixed price environment
  • Previous experience working in a distributed QA environment and managing external QA teams
  • Previous experience managing bug defect solution & creating test plans
  • Experience architecting testing processes and automation frameworks
  • Effective staff training & working practices
10

Experience For Lead QA Manager Resume

  • Effective monitoring and assessment of incoming raw materials
  • Experience in leveraging test related services as Environments, automation, Performance and non-functional testing
  • Experience in developing automation test scripts using Webdriver based frameworks is required
  • Relevant experience in banking / financial services testing
  • Experience working with bug tracking tools
  • Experience with creating and executing entire life cycle test plan for online games
  • Experience using a variety of different websites and knowledge of web-browsing standards

List of Typical Skills For a QA Manager Resume

1

Skills For Senior QA Manager Resume

  • Relationship skills: negotiation skills, presentation skills, able to read the
  • Related skills, Strong project management skills required
  • Professional appearance, with excellent verbal and written communication skills including presentation skills
  • Hands on prior experience in test automation including prior experience using automated testing programs and developing test automation frameworks and scripts
  • Solid leadership skills with proven ability to influence and garner support for business objectives
  • Ensures that quality system requirements are effectively established and effectively maintained
2

Skills For IT QA Manager Resume

  • Strong people management skills, with a proven ability to hire and grow talented SQEs
  • Strong research, analytical and problem solving skills and how they pertain to user experience
  • Excellent organization skills with experience in managing disparate workloads and extended teams
  • Possess effective communication (verbal and written) and strong interpersonal and teamwork skills
  • Have demonstrated excellent project management skills and management of complex cross-functional activities
3

Skills For Clinical QA Manager Resume

  • Interpersonal skills and professional skills to interact with contractor organizations while representing Shire
  • Demonstrate management skills and experience for at least 3 years in the Software industry
  • Clear documentation skills, presentation skills
  • Strong relationship management and effective communication and influencing skills
  • Influencing skills are required to overcome conflicting priorities both within and outside the organization
  • Demonstrates critical thinking skills in problem solving and decision making
  • Strong organization, problem solving, critical thinking and decision‐making skills
  • Excellent problem solving, troubleshooting, debugging and analytical skills
4

Skills For Regional QA Manager Resume

  • Project management with strong organizational skills, tracking multiple test execution cycles simultaneously and synthesizing the results
  • Provides strong leadership to the various team members through mentoring, coaching, career development, interpersonal skills, teamwork ethic, and empowerment
  • Strong Understanding of SOAP/REST and demonstrated experience with web services APIs testing/automation
  • Proven ability to manage competing high priority tasks and experience in making tradeoffs
  • Excellent communication skills (interpersonal, presentation & writing) and able to
  • Hands-on, proactive, and able to operate effectively in a fast-paced, rapidly changing environment
  • ​Good business acumen, judgment, decision making and stakeholder management skills
  • Shows strong critical thinking skills
  • Have a good understanding of Web User Experiences for best customer experience
5

Skills For Plant QA Manager Resume

  • Strong collaboration, communication and management skills enabling productive patnerships in business and technology
  • Strong change management skills fostering an environment of innovation, experimentation, open and direct feedback and collaboration
  • Automation testing experience (incl. proven experience in design & implementation of test automation frameworks)
  • Demonstrated ability to effectively manage multiple tasks and independently meet deadlines
  • Solid technical skills and background as needed to support the oversight of development and management of complex multi-platform testing environments
  • Analytical skills: reasons logically and draws valid conclusions from the available information
  • Extrovert, vocal with good communication skills
6

Skills For Responsible Person / QA Manager Resume

  • Results focussed with excellent Communication skills and the ability to influence others
  • Possesses strong employee development skills
  • Manages and prioritizes all responsibilities effectively
  • Strong facilitation, interpersonal, oral, and written communication skills
  • Solid people and organizational management and development skills
  • Strong analytical and problem-solving skills with the ability to create short and long-term business plans
7

Skills For QA Manager, Golden Peanut & Tree Nuts Resume

  • Strong oral and written English/Chinese communication skills
  • Has excellent written and verbal communication skills; clear communication style
  • Computer skills, Microsoft Office experience required
  • Strong communications skills including the ability to communicate technical issues in business terms
  • Excellent communication skills, both oral and written, internally and externally
  • Excellent management skills, ability to set goals, get people to achieve and progress in the discipline. Not averse to giving critical feedback
  • Strong organizational skills- ability to complete multiple tasks under tight and competing schedules
  • Excellent presentation and influencing skills – able to effect change and acceptance of new ideas, adapting to pushback
8

Skills For Senior IT QA Manager Resume

  • Strong written and verbal communication skills, with technical and non-technical teams as well as upward and broadly
  • Strong planning, organization, customer service, and written/verbal communication skills
  • Strong communications and interpersonal relations skills
  • Strong communication skills, both written and verbal , with an ability to work with diverse groups
  • Excellent QA skills (e.g. CAPA management, Root cause analysis)
  • Skills to manage multiple priorities with aggressive timelines and with a high level of productivity
9

Skills For RA / QA Manager Resume

  • Robust project management skills, preferably with experience in an agile development environment
  • Effective organization, communication, team orientation, and leadership skills
  • Strong leadership, communication, interpersonal and financial planning skills
  • Strong technical skills included to but not limited to Microsoft Access, Excel, Word, PowerPoint, and WMS systems
  • Proven ability to effectively influence and negotiate with key internal and external stakeholders
  • Good oral presentation and written communications skills
10

Skills For Lead QA Manager Resume

  • Standout Colleague: Excellent multi-functional communication and influencing skills
  • Utilize regulatory knowledge and effective communication skills; and
  • Good communication skills (Bulgarian and English) technical writing and verbal communication/presentation
  • Excellent interpersonal skills, tact, diplomacy, and patience
  • Good written and oral skills required
  • Demonstrated leadership qualities and supervisory skills
  • Excellent interpersonal skills, ability to show leadership and work under pressure, ability to develop flexible plans and drive forward through teamwork
  • Excellent leadership, organizational, communication and interpersonal skills
  • Strong organisational skills to manage across a number of concurrent projects

List of Typical Responsibilities For a QA Manager Resume

1

Responsibilities For Senior QA Manager Resume

  • Strong project management skills, analytical and organizational skills
  • Execution: Get things done effectively and efficiently, influencing Skills
  • Demonstrate excellent analytical, critical thinking and problem - solving skills
  • Validation – Ability to interpret validation protocols (i.e. Validation Plans, IQ/ OQ/ PQ protocols and Validation Summary Reports, etc.)
  • Works effectively with the shared services teams (such as performance engineering and test automation) to deliver well tested changes in an effective manner
  • Excellent English and Portuguese communication skills including both written and verbal
  • Strong leadership, oral/written communication, organizational skills, ability to negotiate; and willing to lead team activities.
  • Own good project management and decision-making skills
  • Excellent negotiation skills and ability to influence decision‐making across multiple functions
2

Responsibilities For IT QA Manager Resume

  • Solid listening/communication skills
  • Excellent troubleshooting skills, and ability to communicate detailed technical analysis
  • Self-motivated with the ability to effectively work with others in various coordinate disciplines and to prioritize tasks in a deadline-driven environment
  • Demonstrated leadership skills including the ability to negotiate and influence others
  • Excellent computer knowledge / competence in Microsoft Office with strong Excel and Word experience
  • Outstanding oral communication, written communication and presentation skills
  • Coding skills in C++, Objective C, Python, Java, or related OOD languages
3

Responsibilities For Clinical QA Manager Resume

  • Prior experience as a Quality Assurance Analyst testing web and mobile applications and integrating automation tests writing with manual exploration
  • Good experience of designing and managing QA processes such as Testing Life cycle, bug process etc
  • Strong experience in any / all of the following: ETL testing, automation (Selenium or QTP), performance testing (JMeter or Performance Center), data warehouse
  • Validates that data loading and storage structures operate according to technical specifications and well accepted standards
  • Support direct reports’ long-term career development, helping them build their skills in software testing
  • Working experience in the production, quality dept. of pharmaceutical industry. 3-5 years’ experiences working in MNCs
4

Responsibilities For Regional QA Manager Resume

  • Written and verbal communication skills, including report writing
  • QA Management experience-this person needs to have experience managing a team and managing QA processes
  • Experience with manual testing experience on both web based and mobile applications, both front end and CMS
  • Strong experience using project management methodology and processes
  • Strong experience using requirement & defect management software, such as HP Quality Center, JIRA, Zephyr, Test Manager, or TestRail
  • Support your team's’ long-term career development, helping them build their skills as testers
  • Excellent JIRA knowledge including dashboards and custom filters. JIRA admin experience beneficial
  • Strong hands-on experience testing Web-based applications
  • Prior experience working in a Quality Assurance Manager capacity on Federal Government projects
5

Responsibilities For Plant QA Manager Resume

  • Prior experience managing small teams (2-5 FTEs) of QA analysts
  • Work with QA staff to identify and remove barriers that prevent the team from functioning effectively
  • Strong analytical, problem solving and prioritization ability
  • A proven track record of effective performance management and coaching of individual contributors
  • Experience as a Software Development or Technical QA Manager preferably with operating systems experience
  • Exceptional critical thinking / analytical skills
  • Strong QA reporting experience
6

Responsibilities For Responsible Person / QA Manager Resume

  • General PC skills including familiarity with software applications such as Word, Access, Excel
  • Familiarity with a variety of testing techniques and proven ability to choose and prioritize among them
  • Looking for Great Communication skills!
  • QA experience and 2+ years management experience
  • Manage training program for Good Aseptic Practice, Health and Hygiene, Good Cleanroom Behavior and Environmental Monitoring
7

Responsibilities For QA Manager, Golden Peanut & Tree Nuts Resume

  • Implement new policies and procedures effectively
  • Years of experience, Typically 7+ years of applicable experience for position
  • Continuously develops new skills to improve testing and automation capabilities of products
  • Prior management or team lead experience
  • Strong technical experience and ability to drive high level test strategy
  • Microsoft office skills such as PowerPoint, Project Manager, Excel and Word
8

Responsibilities For Senior IT QA Manager Resume

  • Proven experience managing a team to achieve positive results
  • Great organizational skills and an eye for details
  • Ensure that the necessary technical and subject matter skills are included within the QA team and utilized appropriately
  • Utilizes time management, organization and communication skills
  • Proven Experience in driving adoption of Test Automation within test delivery teams
  • Demonstrated experience in quality management in an industrial/manufacturing environment
  • Work effectively both independently and in a cross-functional team environment is critical
9

Responsibilities For RA / QA Manager Resume

  • Pharmacy Technician certification or experience with sterile and non-sterile compounding experience
  • Interacts effectively with variety of communication and working styles and teams
  • Problem solving skills with the ability to apply logic and assess data to reach decisions and solutions related to compliance and product quality
  • Proven experience working in a QA role in the pharmaceutical industry
  • Strong experience with mobile testing on iOS, Amazon and Google Play releases
  • Use of database, spreadsheet, and word-processing software effectively
10

Responsibilities For Lead QA Manager Resume

  • Interact effectively with cross functional team
  • 15+ experience in QA. 5+ years of experience in Managerial role
  • People manager experience (goal setting, coaching, mentoring, scheduling and prioritizing tasks, periodic reporting)
  • Managing and validating corrective and preventive actions
  • Scheduling/coordination experience (have to schedule video conferences with locations worldwide)
  • Working experience in Agile (scrum) model
  • Hands on experience writing advanced object-oriented code including creating automation frameworks and test scripts for large scale testing scenario’s
  • Experience in providing support, troubleshooting unit operations, and resolving and documenting investigations to support GDP tasks

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