QA Director Resume Sample

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Iva Okuneva
879 Boehm Route,  Philadelphia,  PA
+1 (555) 593 0436

Work Experience


QA Director
10/2015 - PRESENT
Dallas, TX
  • Responsible to develop Laboratory Product and F&B specific Quality strategy and goals in line with corporate polices. Responsible for identifying Quality considerations and communicating them to Laboratory Product and F&B senior team. Approve Laboratory Product and F&B manufacturing site’s plan to achieve goals
  • Governance-Ensure that an effective, embedded and consistently applied governance meeting structure is in place for the C&DS organisation
  • Audit SII & Incident processes-Ensure US CDS compliance to the firm audit policy, firm Self-Identified Issue Guidance and incident escalation process through training, support guidance and challenge
  • Facilitate management with adequate reporting and governance, to ensure zero overdue items and no last min extensions are required and perform pre-closure submission review and validation
  • Regulatory Compliance Transparency-Ensure there is a mechanism in place to monitor regulatory compliance and that the mechanism is performing effectively
  • Risk Culture-Design and deliver a risk culture improvement programme to promote transparency, awareness, engagement with the risk agenda
  • Risk & Control Assessments-Review the design adequacy and performance effectiveness (at a high level/light touch) of controls and their corresponding documentation (Desk Top Procedures)
Bicep Technology Horizontal QA Director
08/2009 - 04/2015
New York, NY
  • Governance and oversight of Barclays Technology deliverables, in partnership with the Business Units, the Functions and the Chief Control Office
  • Pro-active identification and resolution of key issues and risks across the relevant Technology teams
  • Quality assurance to make sure Technology deliverables are fit for purpose, in line with defined and agreed control characteristics
  • Prepare, execute, and manage complex software testing engagements from concept through implementation
  • Manage sizeable budgets across multiple domains and manage resource forecasting and on-time project delivery for multiple, large-scale testing efforts
  • Manage critical relationships with development and business stakeholders; work collaboratively with project partners from all management levels
  • Engage proactively with Head of Quality Assurance regarding project statuses, resourcing, financials, departmental roadblocks/risks
QA Director UK
04/2003 - 06/2009
Chicago, IL
  • Understand and respond appropriately to internal and external client needs; manage staff's professional development plans, reviews, and human resource needs
  • Create innovative solutions for departmental challenges; help drive continuous improvement across the organization and drive coaching and cross training programs among QA staff
  • Providing quality assurance oversight on all company activities
  • Mentoring and coaching of QA staff
  • Representing QA at a leadership level
  • Elevating QA thinking and practises so that, as we push the boundaries of mobile technology, our quality remains at a high benchmark
  • Design test strategies using a variety of techniques, tools, and technologies: selects the appropriate methods based on defined objectives including cost, efficiency, effectiveness, time and balancing available resources, uses information and business systems to support planning and tracking of activities

Education


Washington Adventist University
1998 - 2002
Bachelor's Degree in Engineering

Professional Skills


  • Demonstrated leadership skills with strong management, planning and organizational skills
  • Leadership skills; Strong communication skills ; Success in a global, matrixed organization; Cross functional Quality culture leader
  • Strong supervisory techniques, teamwork oriented and leadership skills
  • Testing experience, including the experience in building testing frameworks and in test automation
  • Proven experience in managing and developing large teams
  • Developing relationships to better understand different teams’ priorities and responsibilities
  • Experience managing people, including hiring, developing, motivating and directing people as they work

How to write QA Director Resume

QA Director role is responsible for leadership, software, retail, training, integration, recruiting, architecture, reporting, manufacturing, design.
To write great resume for qa director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For QA Director Resume

The section contact information is important in your qa director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your QA Director Resume

The section work experience is an essential part of your qa director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous qa director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular qa director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative QA Director resume experience can include:

  • Effectively leverage the testing resources for different projects
  • Prior experience with QTP and Selenium Webdriver
  • Previous experience in the use of automation and tools/technology to improve efficiency and increase overall test coverage and effectiveness
  • Strong understanding of the SDLC/ALM and multiple software engineering and testing methodologies
  • Experience leading testing of RDBMS performance
  • Experience in software testing

Education on a QA Director Resume

Make sure to make education a priority on your qa director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your qa director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in QA Director Resume

When listing skills on your qa director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical qa director skills:

  • Effectively leading and mentoring the QA leadership teams across all of our game properties
  • Driving effective processes usage within the CoreQA team, ensuring processes and workflows are well implemented, understood and followed by their organization
  • Providing guidance across the QA organization on how to structure teams in an effective manner
  • Proven track record in owning and driving succession planning and talent management within teams
  • Proven track record in growing highly technical testing teams
  • Experience managing large QA teams

List of Typical Experience For a QA Director Resume

1

Experience For Bicep Technology Horizontal QA Director Resume

  • Demonstrated leadership skills, accountability and integrity
  • Experience with planning and executing QA for regional differences, OTA vs WiFi
  • Experience / knowledge with Unit, Regression, E2E, Performance, Stress, and Device types of testing
  • Food and Beverage Quality and Manufacturing Experience
  • Previous experience working in a distributed development or QA environment
2

Experience For Associate QA Director, Great Britain Resume

  • Strong technical knowledge and execution of automated tests using Selenium and Cucumber
  • Experience with writing test plans, test cases, and test procedures from requirements/specifications
  • Demonstrated knowledge of software testing and software QA processes
  • Demonstrated knowledge of software development processes, change management, and process improvement
  • Demonstrated knowledge in architecture and design in multi-platform eCommerce environments
3

Experience For QA Director UK Resume

  • Proven ability to work under pressure in a fast paced growth environment
  • Support people managers with the performance management process, including individual goal setting and promotions
  • Plan and manage the QA budget – resourcing levels, capacity planning, ROI
  • Has overall leadership responsibility for the Manufacturing Quality Assurance department, including
  • Ensure QA reporting is timely and valuable to the discipline and project teams
  • Admin management of QA JIRA projects including fields and workflow usage
  • Familiarity with software development practices, including Agile, Test Driven Development and Software (Games) as a Service
4

Experience For Client Data Services Americas Risk & Control QA Director Resume

  • Lead a team consisting of regular staff, contractors, and consultants/vendors located at different geographical locations.
  • Manage CoreQA Console operational budget planning and headcount requisitions, travel expenses and IT hardware for their department
  • Manage P&L; Spending Controls
  • Prepare and deliver Customer and Sales Rep presentations and training
  • Forecast a staffing plan and overall test strategy
  • Foster and maintain an environment of mentorship, coaching and career progression
  • Proficient in web-based, n-tier software testing
5

Experience For QA Director, Quality Site Head Resume

  • Support onboarding practises for new QA people
  • Facilitate training and professional development initiatives
  • Have deep understanding of product features and provide valuable input on product design
  • Coordinate with other teams and keep tracking project progress
  • Oversee outsourcing and our relationship with vendors, most notably drive performance / value for money
  • Identify QA metrics that have value across the discipline and project teams to measure progress
6

Experience For Agile Testing Leader / QA Director Resume

  • Leverages cross-function / label opportunities
  • Contingent worker model and vendor management
  • Develop and maintain the Quality System Manual in compliance with requirements of internal QA index (GMP’s) requirements/guidelines
  • Serve as Teva’s Quality Assurance leader in work with Contract Research Organizations (CRO) and Contract Manufacturing Organizations on product implementation and transfer, Quality Agreements, Audits, and support for inspections
  • Serve as Teva’s Primary Quality Assurance representative in regulatory agency inspections and partner/Teva Audits, and coordinate inspection response strategy
7

Experience For QA Director, Revenue Test Team Resume

  • Ensure compliance with pharmaceutical customer manufacturing requirements for API’s at stage 1 & 2 clinical trials
  • Manage and direct the development of product specifications for all Medline named products. Develop, qualify and implement testing requirements, procedures and methods for testing, inspecting or qualifying products/new products
  • Investigate, isolate and recommend solutions for issues related to the quality of products. Audit domestic and foreign suppliers for conformance to all applicable requirements. Assist vendors, manufacturing partners and product managers in developing and implementing QA programs
  • Oversee QSR for contractors and perform ISO, QSR and internal audits as needed
  • Manage and direct day to day activities of quality control unit to ensure quality and regulatory compliance
  • Own all aspects of Quality Assurance, both onsite and offsite
  • Define QA processes and identify necessary tools and technology
  • Internal advocate and spokesperson for all things QA across the products
8

Experience For Software QA Director, IT Resume

  • Drive knowledge transfer and communication processes with internal and external teams
  • Clearly communicate issues, risks, concerns, and successes to stakeholders
  • Work with internal stakeholders to finalize test plans
  • Manage the workload of internal testers
  • Facilitate communication between developers, writers, artists, artists, and QA team members
  • Represent QA interests to the management group
  • Help test the game, where needed, to prepare builds for launch
  • Has managed multiple projects in development and in a live environment simultaneously, seeing through pre-launch and post-launch testing cycles as a QA Manager or Director
  • Knowledgeable about a variety of testing methodologies, including but not limited to, compatibility testing, performance testing, user experience, regression and acceptance testing
9

Experience For QA Director / NA PMI QA Leader Resume

  • Expertise in Test-Driven and Behavioral-Driven Development methodologies
  • Define, create and execute automated test plans
  • Familiarity with mobile development for iOS, Android and mobile web
  • Provide QA subject matter expertise input in the recruitment process
  • Work with team leaders and stakeholders to create and maintain a great environment for our teams to be productive, collaborative and have fun
  • Meet QA people regularly to discuss opportunities on ways to improve QA processes, discuss QA challenges or to provide coaching, and keep line managers in the loop where relevant
  • Maintain and evolve QA role expectations and career paths as needed
10

Experience For Plant QA Director Resume

  • Own multiple QA projects, mange scope and resources, execute tests and develop automation scripts
  • Hire QA engineers, coach team members, and provide technical guidance
  • Establish and maintain high standard test process and best practices
  • Determine the tools, solutions and automation needs to drive the business to deliver results
  • Represent NaturalMotion QA within the wider Zynga QA org, and ensure best practices are shared both ways

List of Typical Skills For a QA Director Resume

1

Skills For Bicep Technology Horizontal QA Director Resume

  • Experience driving QA process transformation, with an emphasis on testing governance
  • Proven track record working with technical QA people (QA Engineer’s, SDET’s etc.)
  • Industry experience coding in C/C++, Java, and/or C#
  • Strong Understanding of Software Quality Assurance Practices
  • Experience in managing teams (+20) across the globe
2

Skills For Associate QA Director, Great Britain Resume

  • Experience in resource allocation and forecasting
  • Experience leading diverse teams of various sizes of testing professionals to deliver value
  • Experience managing an operational budget considered an asset
  • Working with the engineering department and QA engineering to drive automated regression testing
  • Defining and implementing metrics, reporting mechanisms, management methodologies, and communicating processes and knowledge to internal and external teams
  • Building best practices across the various game teams and ensuring those teams are sharing best practices as needed
  • Leveraging cross-function / studio opportunities, by building and reinforcing interdepartmental relationships through excellence in communication
  • Planning, strategizing and implementing QA systems and processes to accomplish strategic goals of the organization
  • Identifying and promoting industry best practices by partnering with the studio development discipline leaders on quality development practices
3

Skills For QA Director UK Resume

  • Owning and driving succession planning and talent management within CoreQA Console Teams
  • Driving long term recruiting initiatives for hiring the best possible people
  • Working knowledge of ANSI or other sampling tables
  • Collaborating with Project Leaders to support projects with resource requirements, scheduling and risks
  • Acting as the primary point of contact for QA with the client
  • Working knowledge of ISO, ASTM, AATCC standards and test methods
  • Overseeing overall project risk assessment and status communication to studio leadership as required
  • Coaching / Mentoring local CDS management team
4

Skills For Client Data Services Americas Risk & Control QA Director Resume

  • Planing and communicating CDS studio-wide processes adoption
  • Developing QA talent pool through perceptive recruiting and cross-team movement
  • Exploring innovative organizational structures in response to changing business needs
  • Diagnosing problems associated with application software as well as the infrastructure the applications are running on
  • Understanding of current and emerging trends in eCommerce, social media, and consumer interactions
5

Skills For QA Director, Quality Site Head Resume

  • Overseeing overall project risk assessment and status communication to Head of CoreQA and other Execs as required
  • Managing issue resolution with development staff
  • Understanding of project management methodology; tolerances, change, and reviews
  • Assist vendors, manufacturing partners and product managers in developing and implementing QA programs
  • Passionate for (and interested in) games- both playing and building
  • Familiar with bug tracking systems, test case management, and load testing tools
  • Success in developing a QA talent pool through perceptive recruiting and cross-team movement
6

Skills For Agile Testing Leader / QA Director Resume

  • Proficiency in inspiring and advocating continuous improvement, operational efficiency and change at a studio level
  • Direct reviews of tools and technologies for improving performance and reducing costs
  • Evaluate, select and drive implementation strategy of appropriate emerging testing tools and techniques
  • Contribute to the QA community by providing insight and recommendations on best practices to ensure the teams are operating in a best in class service
  • Facilitate sharing knowledge & best practises within crafts and between crafts both locally and globally
  • Knowledge of various testing methodologies and processes
  • Highly proficient in Unix/Linux and networking
7

Skills For QA Director, Revenue Test Team Resume

  • Oversee and manage a team of QA professionals responsible for manual, automation, performance, batch and third party application testing
  • Identify the drivers, strategies and needs of clients' in order to deliver the testing components of the application development
  • Analyze all data relating to QA to determine project issues/risks and corrective actions
  • Balance resource allocation and workforce planning to ensure that estimations are accurate and the team is able to meet the timelines
  • Develop and implement strategic direction for testing
  • Work with vendors to understand their timelines in order to estimate work and provide the testing requirements needed before deployment
8

Skills For Software QA Director, IT Resume

  • Fully partnering with project team(s) to ensure people and processes deliver on project objectives
  • Support our technical quality initiative (Calidad) across QA in Stockholm
  • Help to build, evolve and support competent, agile teams
  • Cascade information in appropriate and timely ways
  • Work with team leads and stakeholders to identify and rectify issues with quality
  • Occasionally attend development team retrospectives, sprint plannings, and attend all leadership offsites to continue to promote Quality Assistance mission & goals
  • Maintain a good awareness of the challenges/opportunities in quality assistance and agile testing in all Stockholm development teams, and work with stakeholders to align on improvement plans
  • Providing a practical approach in order to reduce errors and noncompliance rates
  • Continuously evolve QA Craft ways of working, looking for ways to improve quality, efficiency and productivity
9

Skills For QA Director / NA PMI QA Leader Resume

  • Work with team leads and stakeholders to identify the right QA competence mix needed in the development teams and facilitate craft wide training where needed
  • Managing controlled environments, automation, and non-functional requirements, with clear metrics-driven reports to assure customer experience in an Agile environment
  • Leading QA activities across the project and work closely with the development team to ensure appropriate adoption of tools and processes
  • Lead a diverse team of testing professionals both on-site and off-site
  • Create, publish and execute detailed test strategies that take into consideration multiple testing techniques including the automation of static code analysis, unit and functional tests
10

Skills For Plant QA Director Resume

  • Advocate and advise on BDD/TDD processes including how to write appropriate acceptance criteria for user stories
  • Define and document standards for test frameworks and coding
  • Create test plans that can adapt to project change or delivery methodology without risking quality
  • Configuration of cross-browser/device cloud services including the integration of automated scripts
  • Understand the clients need(s) to develop innovative and tailored strategies

List of Typical Responsibilities For a QA Director Resume

1

Responsibilities For Bicep Technology Horizontal QA Director Resume

  • Commercial experience of software development within an Agile delivery environment
  • Responsible for Manufacturing QA/QC support, inspection efficiency, supplier technical QA relationships, team training and documentation
  • Manage the operating budgets for Manufacturing Quality Assurance Department
  • Participate in the design control process as it relates to the transfer of new designs to manufacturing, and the maintenance of existing designs
  • Create productive working relationships with other discipline leaders within the company to increase goal alignment and optimise QA in development
  • Willingness to travel to customers and manufacturing sites
2

Responsibilities For Associate QA Director, Great Britain Resume

  • Knowledge of testing tools such as HPALM, QTP, Loadrunner considered an asset
  • Reinforce QA’s identity within the business and as a discipline
  • Embody the QA strategy, instilling shared values and focus areas within the function. Guide and inspire the project QA teams, acting as a translator of high level, long-term vision and strategy into concrete direction and action plans for the team, highlighting relevance and benefits to project leadership
  • Represent QA at leadership meetings, highlighting QA’s successes and initiatives, and resolving issues with quality
  • Responsible for maintaining a Manufacturing Quality System that is in compliance with worldwide medical device regulations, including FDA Quality System Regulations and European Medical Device Directives
3

Responsibilities For QA Director UK Resume

  • IT Standards, Procedures, Policies--Knowledge and ability to use and administer the organization's technology practices, standards and procedures
  • Extensive knowledge of Quality Management Systems and Quality Tools / Techniques
  • Knowledge of relevant legislation and standards, ISO Standards; Industry specific Regulatory knowledge, Industry specific application knowledge
  • Data analytics and statistical techniques (DOE, SPC, etc.) expertise
  • Knowledge of CAPA/Parametric investigation process
  • Establish, monitor and adhere to budget of about 2 million which is a combination of projects and operational budget
4

Responsibilities For Client Data Services Americas Risk & Control QA Director Resume

  • Help streamline processes across different Lines of Business to ensure a standardized approach for QA within Corporate Center Technology
  • Driving effective processes usage within the across the project QA, ensuring processes and workflows are well implemented, understood and followed by the organization across all Epic project teams and studios
  • Owning and driving succession planning and talent management within assigned teams
  • Direct, manage and deliver QA on large, complex, mission critical application development projects. Identify the drivers, strategies and needs of clients' technology operations and lead internal change to support those operations
  • Manage relationship with clients; interface and maintain communications with it and business management. Monitor business and technology developments and provide on-time response and support
  • Facilitate smooth workflow of the department; ensure high standards and quality of technical work. Direct reviews of QA tools and technologies for improving performance and reducing costs. Establish, monitor and adhere to budget for respective area
  • The opportunity to be part of a team that continues to advance CIBC as the market leader in innovative technology
5

Responsibilities For QA Director, Quality Site Head Resume

  • The chance to network and work with senior leaders across Technology and our bank
  • The opportunity to work with innovative third party suppliers/partners
  • Workplace accommodation solutions and assistive technologies that remove functional barriers
  • The opportunity to be involved in CIBC community investment and corporate sponsorship events such as Run for the Cure,
  • Strong testing proficiency using QA Test Engineering techniques, methodologies and best practices leveraging test management tools such as HP Quality Center, etc
  • Experience working with Automation, Load / Performance, Environment Management and Data Management tools (Selenium, QTP, UFT, Perf Center, etc.)
  • Confident across C languages and JavaScript
6

Responsibilities For Agile Testing Leader / QA Director Resume

  • Be able to successfully estimate and plan tests that fit within the project timelines
  • Setup and configure modern automation tools such as Selenium and Cucumber
  • Work with business stakeholders and product owners to define appropriate acceptance criteria for user stories
  • Be able to differentiate between functional and non-functional requirements and ensure full coverage of both
  • Anticipates edge conditions and scenarios. Understands when it is required to test beyond stated requirements
  • Actively participate in sprint reviews to communicate test activities, results and metrics
7

Responsibilities For QA Director, Revenue Test Team Resume

  • Ensure defects have clear step-by-step instructions on how to reproduce errors, and include relevant screen shots, data and reference to correct test documentation
  • Direct and manage the QA function in support of delivery for large, complex, mission critical application development projects. Identify the drivers, strategies and needs of clients' and lead internal change to support those operations
  • Facilitate smooth workflow of the department; ensure high standards and quality of technical work. Direct reviews of tools and technologies for improving performance and reducing costs. Establish, monitor and adhere to budget for respective area
  • Direct, motivate, develop and manage performance of the DT QA Assisted Channels management team and key staff
  • Lead change through into the QA function in support of LOB and partner objectives and requirements to enhance QA project delivery services
  • Relationship Management: Manage relationships with delivery areas and business partners; interface and maintain communications, monitor business and technology developments and provide on-time response and support. Proactively manage offshore vendor relationships for project resources to ensure effective utilization
  • Strong Leadership: Be a bold and authentic leader who is passionate about developing and coaching to bring out the best in people. Direct, motivate, develop and manage performance of the management team and key staff
8

Responsibilities For Software QA Director, IT Resume

  • Experience in Quality Control /Quality Assurance
  • Experience in QSR/GMP/ISO requirements and compliance
  • Analytical/problem solving capabilities
  • Driven, creative, and result oriented
  • Computer Literate, MS applications
  • Current passport and be prepared to travel abroad
9

Responsibilities For QA Director / NA PMI QA Leader Resume

  • The ability to influence various groups in an effort to get things done
  • Built and managed teams at scale across multiple projects
  • Full test cycle on a multi platform mobile game
  • Analyze and interpret impacts on portfolio plans
  • Laboratory equipment management
  • HACCP Coordinator Certification
  • Employer brand initiatives
  • Motivational people leader

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