Protection Associate Resume Sample

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Liza Turcotte
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Work Experience

Asset Protection Associate
01/2016 - PRESENT
Phoenix, AZ
  • Proficiency in Word, Excel, Email, Power Point, PKMS, PDA and RF usage
  • Do repetitive tasks that require consistent judgments
  • Control potentially violent and stressful situations and assist in diffusing these situations
  • Collect facts from all sources and report the same in both verbal and written form
  • Problem Solving & Decision Skills
  • Maintains a professional presence at all times (dress code, equipment, positioning)
  • Excellent oral and written communication skills, ability to work with all levels of management
Asset & Profit Protection Associate
12/2011 - 09/2015
Phoenix, AZ
  • Efficient in the usage of radio and communication system when transmitting to S/O’s, mobile units, emergency personnel etc., within accordance to FCC rules and regulations
  • Assists RMAP in conducting internal theft investigations at the specific direction of the RMAP
  • Completes all incident and investigation reports, and all paperwork related to audits and other shrink reduction programs; Ensures that required reports are submitted to their respective RMAP in an accurate, professional, and timely manner
  • Observe daily operations in all departments to detect and prevent violations of company policy to include: theft, safety, personal and property hazards, and report violations per procedures
  • Handle difficult situations with diplomacy and professionalism
  • Perceive situations accurately
  • Maintain a fair, consistent set of standards, using judgment and discretion
Asset Protection Associate, Th Avenue
04/2005 - 11/2011
Chicago, IL
  • Work varied hours/days, including nights, weekends, overnights and holidays as needed
  • Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above
  • Be involved and contribute in team meetings, communicating effectively with staff, management and customers
  • SIA license desirable
  • Pleasant personality with an approachable manner
  • Smart appearance that represents the Burberry image
  • Well spoken with an excellent telephone manner


Golden Gate University - San Jose Campus
2000 - 2005
School's Degree in Management

Professional Skills

  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
  • Excellent presentation together with strong interpersonal skills
  • Strong situational awareness and observation skills
  • Experience working with word processing, spreadsheets and applications, such as Microsoft Outlook, Word, and Excel
  • Demonstrated track record for engaging with customers in a polite and professional way
  • Operate standard phone, computer, calculator and other business machines
  • Provide exceptional customer service to ensure a MAGICAL experience at American Girl Place for all customers

How to write Protection Associate Resume

Protection Associate role is responsible for basic, retail, training, security, reporting, research, travel, events, software, health.
To write great resume for protection associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Protection Associate Resume

The section contact information is important in your protection associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Protection Associate Resume

The section work experience is an essential part of your protection associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous protection associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular protection associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Protection Associate resume experience can include:

  • Strong communication, interpersonal and motivational abilities
  • 6 months of Retail, Customer Service, or Loss Prevention experience
  • Asset Protection, safety, and security experience
  • Assist in providing a safe work environment by responding to accidents, preparing written reports, and helping in emergency response and disaster preparedness
  • Protect company’s property and staff by maintaining a safe and secure environment
  • Have an exceptional ability in dealing with people

Education on a Protection Associate Resume

Make sure to make education a priority on your protection associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your protection associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Protection Associate Resume

When listing skills on your protection associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical protection associate skills:

  • Two years APP / LP / Security experience
  • Experience within a luxury retailer
  • Excellent team player and passionate about service and Company values
  • Operate phone system
  • Work experience or coursework in a safety, compliance, or security-related field (e.g., Military, Public Safety, Compliance, Criminal Justice)
  • 3 months experience in retail, customer service or related fields

List of Typical Experience For a Protection Associate Resume


Experience For Asset Protection Associate Resume

  • Performing customer and team member exit inspections per the policy, especially receipt checks on carry out items as needed
  • Protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary
  • Perform routine and unscheduled maintenance and troubleshooting on computers, access control, cameras, radios and other security systems used at Gigafactory 2
  • Cameras and EAS installations and operations
  • Conducted investigations into loss
  • Conducted/Supervised inventories in stores
  • Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security

Experience For Asset & Profit Protection Associate Resume

  • Assist in the department’s response to security incidents and crisis situations
  • Partner with store to develop and execution shrink action plans and awareness programs
  • Licensed Door Supervisor or equivalent
  • Complete required Loss & Asset Prevention training program upon assignment to position and is fully trained on all aspects of Academy’s shoplifting procedures
  • Promptly engages customers upon entry and exit, and guide them to relevant departments for services and products or calling for Team Member assistance for carry-outs
  • Maintain constant presence at front of store monitoring incoming and outgoing customer traffic
  • Identify and communicate all suspicious activity to Manager-on-Duty to prevent potential theft using various tools and technology such as handheld radio

Experience For Lead Protection Associate Resume

  • Tag returns merchandise upon entry and direct customers to customer service
  • Check in and record all relevant information on Vendor and Corporate visitors in official Store Visitor’s Log
  • Responds with composure during escalated situations including shoplifting, customer complaints, medical attention, emergency services (EMT-911-Police), parking lot incidents, weather, Code Adam, robberies, fires, etc
  • Accurately monitors and reports stolen, damaged, destroyed merchandise, theft, loss prevention and safety issues to management in a timely manner in the appropriate Store Log
  • Embraces a flexible schedule, which can include nights and weekends and is based on store needs

Experience For Asset Protection Associate, Th Avenue Resume

  • Perform multiple daily safety related walks around the interior and exterior of the premises
  • Knowledgeable of various systems (i.e. CCTV, access control, alarms, etc.)
  • Customer service centric attitude
  • Perform cargo loss research and other shrink-related tasks in support of overall Asset
  • Protection goals and objectives, as directed by the AP Manager
  • Keep the AP Manager informed of all potential workplace security issues

Experience For Asset Protection Associate, 5TH Avenue Resume

  • Serve as a mentor for safety for the store employees; lead by example
  • Monitor the store for potential security risks and alarm function
  • Teach and coach store employees about the principles, standards and policies related to safety and crisis events and monitor their fulfillment
  • Work with the Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents
  • Interact with customers and store employees to maintain a safe and profitable environment
  • Prevent the loss of company assets through surveillance, conducting employee package checks, trash checks, and is knowledgeable of civil and criminal laws pertaining to retail security
  • Flexability with scheduling

Experience For Asset Protection Associate Saks Fifth Avenue Resume

  • Loss Prevention Certificate
  • Multitask under pressure
  • Maintain physical security of the facility including routine monitoring and maintenance of 35 access control, CCTV, and Fire/Burglar alarm systems and the control of visitor access. Patrol parking lot(s) in provided vehicle. Maintain lot policies and investigate/report/resolve all discrepancies. Approach all unfamiliar personnel to determine business on property

List of Typical Skills For a Protection Associate Resume


Skills For Asset Protection Associate Resume

  • Greet all associates entering the compound, ensuring proper identification
  • Greet all visitors and vendors entering the Fresh Food Facility, confirming their appointment when applicable
  • Tours stores daily, identifying deficiencies and executing corrective action as necessary
  • Perform some lifting (25-50 lbs)
  • An understanding of physical security equipment
  • Document and photo ID printers; copier; calculator; writing instruments; personal computer; cameras; and other office equipment and machines
  • Follow all company guidelines while conducting surveillance and apprehension of external theft suspect
  • Maintain relationships with local law enforcement and / or mall security and represent Ralph Lauren in court proceeding related to apprehensions

Skills For Asset & Profit Protection Associate Resume

  • Knowledge of criminal laws applicable to various state and local jurisdictions
  • Maintain strict confidentiality of all investigation related information
  • Drivers License & transportation required
  • Worker’s compensation claims management and safety program administration
  • Ability and willingness to travel to multiple stores throughout Bear, Wilmington, and Middletown, DE
  • Willingness and ability to travel to multiple stores throughout the District
  • Ability and willingness to travel to multiple stores daily / weekly
  • Climb ladders, scaffolds and work at heights

Skills For Lead Protection Associate Resume

  • Provide a safe and secure environment for our associates, customers and guests and to protect the company assets; to include property, merchandise and cash
  • Spoken and written knowledge of English
  • Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount
  • Prepares investigation reports that are accurate, complete, concise, and well-organized
  • Uses basic internet navigation and email to access and print information and reports
  • Computer literate with ability to use Microsoft outlook, word and excel
  • Confident and dynamic with a customer focussed Can Do attitude

Skills For Asset Protection Associate, Th Avenue Resume

  • Monitor Giant tractor trailers entering and exiting the premises by logging them in with the scan gun (TMS). Lock and unlock the trailers when necessary and check the paper work (GDR) in the pouch to verify the delivery and seal number. Inspect the seal and verify the number, recording any discrepancy on the designated form
  • Conduct random inspections on vehicles entering/ exiting the premises. Conduct random inspections on associate lockers when instructed
  • Conduct seal discrepancy tests on outbound Giant trailers making store deliveries
  • Inspect all outside trailers exiting the compound to verify the contents match the information on the Bioterrorism form
  • Log in and out all Company and Vendor drop trailer deliveries in to the scan gun (TMS)

Skills For Asset Protection Associate, 5TH Avenue Resume

  • Conduct inspections on all bags, boxes and containers as they leave the premises
  • Conduct security rounds throughout the compound to include parking lots, pads, warehouses and office building. Maintenance concerns shall be reported to the Engineer
  • Complete all daily Asset Protection paper work, logging all activities and concerns
  • Conduct ongoing observations and investigations to reduce the potential for loss to the facility
  • Conduct audits (Quality, Short claims and Reclamation) as instructed by the facility

Skills For Asset Protection Associate Saks Fifth Avenue Resume

  • Obtain a parcel pass, property pass, inside / outside transfer or receipt for items removed from the premises. Ensure that all passes are completely filled out and signed by an authorized signature
  • Utilize camera equipment to monitor activity and respond to security concerns
  • Monitor all wet produce storage trailers daily, every two hours to include temperatures, fuel levels and malfunctions
  • 16101 Three Wide Drive Fort Worth, TX 76177
  • Knowledge of computers applications such as Microsoft Word and Outlook
  • Learn complex camera surveillance system
  • Learn complex access control system
  • Assure that all Asset Protection, security and safety policies and procedures are followed

Skills For Saks Fifth Avenue Asset Protection Associate Resume

  • Report any unusual circumstances with associate vehicles. Assist all associates in need. (le. Flat tire, dead battery, courtesy ride at night or during rain...etc.) Maintain entrance gate(s) per scheduled hours
  • Maintain a high level of professionalism and customer service focus while answering the
  • Phone and interacting with vendors and associates
  • Proficiency with MS Windows and MS Office including Word, Excel
  • Exhibit calm presence when dealing with overall store safety or emergency response procedures
  • Proficiency with MS Windows and MS Office including Word, Excel and possibly Access
  • Provincial Security License Required
  • Work a flexible schedule inclusive of holidays, nights and weekends
  • Lift or maneuver 50-100 pounds, with or without accommodations

Skills For Seasonal Asset Protection Associate Resume

  • Maintain an awareness of merchandise available in various areas of the store to direct customers as needed
  • Maintain an active floor presence as a deterrent to theft at entrance or front of store
  • Assist customers with EAS activations in a non-accusatory manner
  • Daily use of handheld metal detectors
  • Aiphone-type video and audio door security and access unit

Skills For Asset Protection Associate Toronto Eaton Centre Club Monaco Resume

  • Facility badge access control system and software
  • Multi-line telephone switchboard with PA feature
  • Burglar and access control systems
  • AP certification and OSHA certification
  • Detect and resolve internal and external theft incidents
  • This incumbent is the primary contact for any safety and security issues for stores in area of responsibility

Skills For Saks Fifth Avenue Men s Asset Protection Associate Resume

  • Maintains awareness of high risk areas in order to reduce/control merchandise losses
  • Review shrink best practices and execution of shrink reduction strategy drivers on store visits. Check areas such as rotation, backroom organization and additional follow up areas assigned by supervision
  • Review shrink reports and assist in reacting to issues and opportunities seen in assigned stores
  • Walk and stand for eight hour shifts
  • Handle occasional mandatory overtime
  • Basic command of English language for verbal & written communication
  • Technical proficiency with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, SAP)

List of Typical Responsibilities For a Protection Associate Resume


Responsibilities For Asset Protection Associate Resume

  • Flexible (Rotational shifts)
  • Fire safety qualification
  • Assertive and decisive

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