Project Manager / Business Analyst Resume Sample

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Warren Pollich
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Work Experience

IT Project Manager / Business Analyst
02/2016 - PRESENT
Los Angeles, CA
  • Analyze workflow requirements, construct workflow charts and diagrams, write specifications and track system activity
  • Write and maintain documentation to serve as accessible references for users, stakeholders and vendors during implementation and for future reference. Provide support and training as needed
  • Own responsibility for projects under GBSS’ overall change programme
  • Post-tertiary experience in Project Management roles including Business Analyst experience
  • Proven experience liaising with high profile clients and a passion for technology in particular; mobile, online and banking
  • Attention to detail, with the ability to create quality documentation including functional specifications
  • Top notch communication skills with proven customer-facing experience and presentation skills
  • An extremely personable nature with second to none stakeholder management and relationship building skills
Technical Project Manager / Business Analyst
11/2008 - 09/2015
Los Angeles, CA
  • At least five years’ experience in IT Project Management space managing mid to large-scale implementations
  • Manage and delegate work as part of a team in a matrix environment
  • Collects, analyzes, and defines product requirements
  • Reviews product architecture and user interface requirements
  • Support development and testing of service tool and/or system functions that improve the end users business processes (Databases, communication, reporting and troubleshooting)
  • Participates proactively during reviews to ensure the serviceability of new components and products including the monitoring of new product performance
  • Manage product development of new initiatives from ideation to production by working closely with the product owners and stakeholders through each stage of the Product Development Lifecycle (PDLC) to ensure proper traction of key initiatives
  • Work with Network Engineering teams to increase product development momentum at all stages, as well as to provide facilitation and consultation services to enable new product ideation and facilitate in creative solutioning
  • Contribute to design discussions for improving existing and new system/process/service. Understand and apply new industry perspectives to existing business models, while seeking opportunities to improve models, processes, or products by reducing cost and improving efficiency
Project Manager Business Analyst
11/2003 - 08/2008
San Francisco, CA
  • Agile Scrum Master desired but not required
  • PMP, CAPM, PMI-PBA certifications a plusSearch Jobs US
  • Learn and apply leading methods, models and associated tools & techniques
  • Strong detailed analysis and design skills
  • Some experience in process re-engineering, in particular process charting, analysis and redesign
  • Act as a liaison between Business Users/SMEs and developers to ensure proper documentation of the system requirements and technical specifications in order to specify the overall functional requirements
  • Experience delivering high quality enterprise technology solutions leveraging internal, vendor or industry tools


National American University - Overland Park Campus
1997 - 2002
Bachelor's Degree in Information Technology

Professional Skills

  • Demonstrated excellent organization skills and time management skills
  • Excellent issue and problem management skills, including root cause analysis and troubleshooting skills
  • Strong time management skills; Proven ability to prioritize, multi-task and meet deadlines while working in a pressurized team / environment
  • Strong business process and/or data analytical skills; documentation skills for requirements/solutions
  • Strong verbal and written English communication skills, strong personal interaction and confidence with ability to interact with client sponsors
  • Self-managing: well organized, with strong multi-tasking and time management skills
  • Proven analytical skills interpreting and implementing business and functional requirements

How to write Project Manager / Business Analyst Resume

Project Manager / Business Analyst role is responsible for business, organization, analytical, interpersonal, analysis, microsoft, building, relationship, presentation, english.
To write great resume for project manager / business analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Project Manager / Business Analyst Resume

The section contact information is important in your project manager / business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Project Manager / Business Analyst Resume

The section work experience is an essential part of your project manager / business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project manager / business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project manager / business analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Project Manager / Business Analyst resume experience can include:

  • Overall experience managing and implementing new projects with proven strong relationship building skills
  • Effective relationship management skills including building trust with customers, vendors, and internal team members
  • Good analytical skills and a systematic approach to problem solving
  • Solid organization skills including attention to detail
  • Strong data analysis and problem-solving skills to perform data quality gap and root cause issue analysis
  • Excellent soft skills in working with cross-functional teams

Education on a Project Manager / Business Analyst Resume

Make sure to make education a priority on your project manager / business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project manager / business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Project Manager / Business Analyst Resume

When listing skills on your project manager / business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical project manager / business analyst skills:

  • Solid analytical skills and strong status reporting skills
  • Soft skills required, very good communication skills
  • Good Excellent Presentation & Communication skills along with strong Stakeholder management and ability to drive project calls independently
  • Experience in industry 6+ years’ experience in industry 6+ years’ experience in industry 6+ years’ experience in industry
  • Solid technology background, with proven ability to interact effectively with IT development teams
  • Good Education Background with Strong analytical skills

List of Typical Experience For a Project Manager / Business Analyst Resume


Experience For IT Project Manager / Business Analyst Resume

  • Experience of managing external 3rd party vendors and knowledge and experience of Prime Brokerage and/or Futures and Options would be an advantage
  • Highly structured and organized, with sound project tracking and proactive issue identification and resolution skills
  • Prior experience in Functional Testing and UAT
  • Project management experience, with a strong focus on change implementation
  • Business Analyst skills are required
  • Solid Business Analyst experience
  • Experience working as a project manager; specifically working with application based projects
  • Experience working and supporting large, complex or enterprise-wide solutions and projects

Experience For Technical Project Manager / Business Analyst Resume

  • Effective in creating and delivering presentations to staff and customers
  • 3 – 5 years’ experience managing multi departmental projects (operational or technical)
  • Experience in defining stakeholder requests and business requirements
  • Extensive experience managing projects in multiple phases of the project life cycle
  • Previous working experience as a Business Analyst
  • Incorporates business owners’ and customers’ expectations when prioritizing all initiatives related to a project
  • Past experience working with software architects on system design
  • Resolution of day-day project issues and conflicting workload priorities on floor support post go live
  • Define and validate business rules and required business configurations to ensure smooth front-to-back integration, trade booking and enrichment

Experience For Senior Project Manager / Business Analyst Resume

  • Working experience in IT project management and software development
  • ? project management experience or equivalent relevant expertise delivering significant technical programs
  • Experience working with MS share point
  • Experience with Learning Management Systems and/or Quality systems required
  • Strong understanding of business analysis methodology/processes, based either in IIBA, PMI or BCS
  • Expert using MS Office (Excel, Visio, Project); Experience with Jama, Jira
  • Experience working in higher education, research, or health services organizations
  • Strong Core banking business and payments domain knowledge

Experience For Project Manager Business Analyst Resume

  • Experience conducting usability research
  • Experience gathering requirements/BRD's
  • Experience with Portia Portfolio Accounting System
  • Experience implementing SalesForce CRM in multi-modal environment
  • Ownership over user acceptance testing, performnig validations

Experience For Salesforce Project Manager & Business Analyst Resume

  • Experience with leading team of developers
  • Knwoledge/understanding/experience with project management concepts/approaches and risks management
  • Skilled at MS Project or NIKU Workbench project planning tools, required
  • Strong ability to drive requirements gathering process with Business Partners
  • Experience working with CRM and/or project portfolio management software
  • Experience working directly with State Medicaid Agencies is required
  • Experience using a variety of business process tools (ie. Swim lane )
  • Established as a trusted colleague within IT and developing strong relationships with business stakeholders

Experience For Project Manager & Business Analyst Professionals Resume

  • Skilled in communicating technical topics to non-technical audiences
  • A strong understanding of the Systems Development Life Cycle
  • Experience of MiFID/Dodd Frank/EMIR
  • Maintain active and effective relationships with business users and technology resources
  • Extensive experience with complex IT systems with significant levels of integration
  • Strong background in project management concepts and methodologies
  • Operate at both the strategic and functional level to manage project expectations,
  • Standardize the front office EOD Flash process whereby each desk captures and validates risk and P&L

Experience For Project Manager & Business Analyst Resume

  • Implement effective governance, issue and risk management
  • Manage internal / external resource to ensure effective project delivery
  • Provision of reports to ensure effective communication of status, project progress and escalation
  • Effective management of 3rd party development partners & stakeholder management
  • Manage changes to requirements or scope creep through effective change management processes
  • Solid grasp of database concepts and design techniques
  • Establish and cultivate relationships within MLWM and field management and operate in a very collaborative manner

Experience For Project Manager / Business Analyst Months FTC Resume

  • Project management experience in a financial organization
  • Demonstrated ability to proactively identify continuous improvements in processes and execute on those improvements
  • Ensure strong communication channels are established and maintained for all project participants
  • Participate in prioritization and assignment of project work
  • Business analyst and Project management experience

Experience For IS&T Project Manager / Business Analyst Resume

  • Resolution of day-day project issues and conflicting workload priorities
  • High sense of urgency with ability to drive results and ability to successfully prioritize and multitask a number of deliverables
  • Experience with all stages of SDLC and comfort with technical terms/concepts
  • Proven ability to work well with others under tight timeframes is critical
  • Assisting FO with defining the marking policy and obtaining stakeholder sign-off
  • Organizing and attending the appropriate project status meetings, ensure that meeting attendees are issued with reading materials in advance
  • Gathering and documenting requirements to Citi standards working alongside the Delivery team

Experience For CTB Project Manager / Business Analyst Resume

  • Working knowledge on managing systems and teams supporting Fund Administration, Product Management, Legal and Compliance
  • Gathering and documenting requirements to Citi standards
  • Identifying and completing the Change Order process and manage project to budget
  • Attending meetings and writing minutes
  • Ensuring all risks and issues relating to scope and analysis are reported at the earliest opportunity; manage these risks and issues as appropriate
  • Establishing and leading change function with Novitas
  • Ensuring all work is tracked daily throughout the entire Project lifecycle employing a combination of agile and waterfall-based Project methodologies
  • Ensuring that assigned projects are managed according to the Governance structure
  • Understanding of financial accounting, balance sheet, P/L for listed products

List of Typical Skills For a Project Manager / Business Analyst Resume


Skills For IT Project Manager / Business Analyst Resume

  • Proven project coordination skills, including stakeholder and financial management
  • Strategic and commercially astute with strong business influencing skills
  • Great organizational skills and attention to detail; can prioritize multiple tasks simultaneously without sacrificing the ability to dive deep
  • Excellent oral and written presentation skills including graphic design, data visualization, and illustrations
  • Excellent interpersonal and communication skills; capable of communicating clearly and concisely to senior levels of both the Business and IT
  • Excellent communication skills, in person and through phone, email and Skype
  • Excellent written and verbal communication skills both internal and external
  • Effective use of Business analysis skills – producing cohesive functional requirements documents for business sign-off

Skills For Technical Project Manager / Business Analyst Resume

  • Strong interpersonal skills to motivate, influence, and lead project team
  • Good communication and negotiation skills to manage expectations
  • Has excellent analytical and creative problem-solving skills
  • Has excellent listening, interpersonal, written, and oral communication skills
  • Strong client-facing and internal communication skills
  • Excellent collaboration skills in working together with others across all IT segments
  • Experience using EVMStrong working knowledge of Software Development Lifecycle Process, including iterative and Waterfall methods

Skills For Senior Project Manager / Business Analyst Resume

  • Prior experience working on data-driven transformation efforts and understanding of data warehouse concepts
  • Project management experience with a demonstrated track record of delivering small to medium projects
  • Desktop PC skills, including MS Office
  • Work experience in supporting audit/validation programs
  • Strong leadership experience and teaming abilities
  • Manage multiple projects, working effectively as part of a team to drive projects and deliverables
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, methodology development and application evaluation

Skills For Project Manager Business Analyst Resume

  • Solid technical background, with an understanding (or hands-on experience preferable) in software development and web technologies
  • Experience implementing Journey Builder (experience with complex data sources)
  • Effectively communicate ongoing project health with key stakeholders and business leadership
  • Experience: 3-5 years’ experience in Business Analysis/Project Management
  • Team leader and project management skills
  • Participate in change prioritization forums, represent business, Data Operations’ priorities among various change initiatives
  • Own and prioritize the Product Backlog: align with project vision and priorities, determine the necessary time to complete various tasks, adjust as needed, etc

Skills For Salesforce Project Manager & Business Analyst Resume

  • Key expert applications skills required: PowerPoint, Excel, Visio
  • Responsible for management of change, issues and communication to effectively support client project needs
  • Proven experience as a PM in IT sector
  • Over 5+ years of project management experience in HR and/ or Contact Center environment 3-5 years’ experience in Business Analysis
  • More than 6 years of strong experience of managing and delivering programs/projects within an Investment Bank, preferably in the Risk and/or Finance space
  • Analytical and process-based skills, i.e. process flow diagrams, business & process modelling, data analysis and data modelling
  • Desires to obtain broader business knowledge and technical understanding and skills with each project
  • Extensive demonstrable/proven experience covering the full project lifecycle
  • Strong documentation experience with Microsoft Excel, Powerpoint, Project etc. is required

Skills For Project Manager & Business Analyst Professionals Resume

  • Relevant experience with proven track record in project management and business analysis
  • Understanding of applicable regulatory constraints and experience in delivering regulatory projects
  • Planning, creation and effective management of assigned client delivery projects
  • Experience in managing all stages of the project lifecycle, including planning, requirements gathering, designing, documenting, testing and rollout
  • Experience leading all phases of a system development project lifecycle, including user testing
  • Experience running projects using a scrum agile methodology using JIRA
  • Run sprint planning and backlog refinement with the team, organizing and prioritizing user stories and tasks
  • Act as lead in project planning, organizing and prioritizing user stories and tasks
  • Direct work experience as a project manager, including all aspects of project planning and execution involving team members in multiple locations

Skills For Project Manager & Business Analyst Resume

  • Effective communication with project stakeholders at Director levels including steering groups
  • Support test efforts by developing and executing test cases or other validation approaches
  • Work experience in supporting stress testing programs (e.g. CCAR)
  • Experience of dealing with and managing service level agreements
  • Experience of leading medium to large sized projects as scrum master using Agile techniques
  • Deal with ambiguity, competing objectives, changing priorities in a fast paced environment

Skills For Project Manager / Business Analyst Months FTC Resume

  • Experience with project forecasting, reporting, and data analytics
  • Experience scoping and budgeting from program inception
  • Experience of working in Private Banking and Wealth Management
  • Develop and maintain strong governance before and during the project execution by developing documentation around
  • Support gathering, analysis and reporting of metrics experience required
  • Business Analyst with relevant experience with understanding of Core Banking/Flexcube (preferable)

Skills For IS&T Project Manager / Business Analyst Resume

  • Experience analyzing and integrating complex systems and technologies
  • Retail and/or Consulting firm experience especially in the areas of merchandising, supply chain, store operations, finance or digital
  • Demonstrate extensive knowledge in project budgeting, monitoring and reconciliation
  • Previous Middle to Back Office Clearing & Settlement migration experience is required
  • Demonstrated understanding of budgets
  • Experience with process improvements, quality tracking and agile methodology
  • Strong understanding of process models and methodologies
  • Experience with CCAR or the CECL accounting standard

Skills For CTB Project Manager / Business Analyst Resume

  • Experience implementing Incident, Change, and Asset management systems
  • Experience of working in global and matrix organisations
  • Good business knowledge on F2B Trade Processing Chain
  • Experience with working on a cross-functional team with team members throughout many levels of the organization
  • Project management experience relating to process improvements
  • Hands-on experience with coding or technical details

List of Typical Responsibilities For a Project Manager / Business Analyst Resume


Responsibilities For IT Project Manager / Business Analyst Resume

  • Experience in the Medicaid claims processing system
  • PM experience in financial industry in Investment banking front office environment
  • Experience working with one or more higher education administrative software solutions, such as Banner, Blackbaud CRM, Slate, PageUp, or similar
  • Professional experience with project lifecycle planning such as Agile/Scrum
  • Experience using Team Foundation Server (TFS) or Visual Studio Team System

Responsibilities For Technical Project Manager / Business Analyst Resume

  • Problem solving – understand problems or requirements and come up with solutions or fixes – manage the trade-offs and ensure a good outcome for stakeholders
  • Gathering and documenting requirements,
  • Coordinating solution workshops, document requirements with sponsors and acquire signoffs
  • Reporting project statuses, next steps and issues/risks to stakeholders and sponsors
  • Managing projects end-to-end

Responsibilities For Senior Project Manager / Business Analyst Resume

  • Completing process reviews,
  • Working with senior management, builds and manages the program management function to support projects
  • Understanding of both theoretical and practical aspects of project management techniques and tools
  • Understanding of technology query tools (SQL, etc) and ability to construct simple queries
  • Working onsite 1 day per week with the team is required, and other days as requested by management
  • Working knowledge of project management principles, concepts and practices
  • Working knowledge with Systems Development Lifecycle processes
  • Understanding of ERP and CRM systems
  • Following up business users for outstanding project deliverables

Responsibilities For Project Manager Business Analyst Resume

  • Creating agendas and slide packs for meetings
  • Managing purchase orders and vendor invoices
  • Identifying risks and issues so that they can be reported and managed through to resolutions
  • User Access, Training and Support - set up and manage users, update Training Decks and conduct training and provide ongoing support
  • Work with users from Analyst to Managing Director explaining existing functionality and drilling into their business problems to offer potential solutions

Responsibilities For Salesforce Project Manager & Business Analyst Resume

  • Manage the Onboarding process for new business functions wanting to use Hypercube and building out an inventory of system use and platform understanding
  • Responsible for producing estimates of the analysis effort required when requesting funding for the Scoping and Analysis phase of a project
  • Manage, track IMRs globally and meet agreed SLAs (from BRD review to Dimensioning, funding and tracking the Projects to successful delivery)
  • Lead a team of 4-5 people managing estimation, tracking and risk management processes, overseeing delivery process
  • Able to communicate ideas through visual means (sketching, white boarding, Visio or other diagramming software)
  • Responsibility for gathering, interpreting and implementing business and functional requirements
  • Responsible for the creating, reviewing and disseminating reports to the RTB community for all open controls items

Responsibilities For Project Manager & Business Analyst Professionals Resume

  • To understand corporate operating procedures - identifying functional gaps and closing them
  • Familiar with current regulatory trends impacting G-SIBs, including CCAR, Liquidity, Resolution Planning, BCBS
  • Determines operational objectives by studying business functions, gathering information, evaluating input/output requirements and formats
  • Re-engineering existing workflows and business processes
  • Re-engineering existing workflows and processes,
  • Knowledge of trading, financial markets, instruments, regulations, trading and risk management analytics
  • Escalation route for resolutions for all parties involved in the project, encouraging solutions and mitigating activities from the team
  • Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes

Responsibilities For Project Manager & Business Analyst Resume

  • Ensure systems are properly documented while developing a competent understanding of each system’s functionality
  • Expert in estimating, planning, risk analysis and management of projects under their control
  • Expert in system testing, and in running a User Acceptance test
  • Development of Services Registry, Routing Layer, Booking Service, Communication Layer and core Workflow Management
  • Needs to enjoy the challenge of project delivery to demanding stakeholders & with constantly evolving regulatory requirements
  • Re-engineering existing workflows,
  • Sound understanding on Core Banking domain
  • Setup Radar component (Application Testing Tool) with test scripts, assign testers, manage testing and response with the SAP team
  • Manage stress testing projects successfully by ensuring scope, timelines, and quality control requirements are met

Responsibilities For Project Manager / Business Analyst Months FTC Resume

  • Create and maintain PTS structure for IMRs for more transparency and funding tracking
  • Acts in a leader capacity and provides positive reinforcement when interacting with other associates regardless of time of day or setting
  • Participate in defining the strategic direction for Engineering applications
  • Regularly ensuring updating MI reports are produced and accurately reflect project progress
  • Comfortable communicating / translating specs and business needs between stakeholders and technical teams

Responsibilities For IS&T Project Manager / Business Analyst Resume

  • Ensure successful product deployment through environments including functional, load and performance testing
  • Facilitates planning sessions with partners for upcoming releases
  • To be highly motivated, with the drive to both learn and deliver quickly in a challenging but rewarding role
  • For development only: Production acceptance (including elevations), data modeling, and related advanced
  • Expert in performing general data mining activities
  • Maintain leading-edge personal and professional development though regular and focused activity (e.g. conferences, courses, personal coaching)
  • Capable of leading large, enterprise-wide projects, and managing multiple projects within a coordinated program
  • Streams’ progress monitoring/tracking, update action plan

Responsibilities For CTB Project Manager / Business Analyst Resume

  • Involves driving evolution of quarterly reporting content and approach
  • Risk monitoring on quality, delay and costs, reporting of any major issue or deviation to management
  • In-depth knowledge of investment banking processes – front to back
  • Thorough, efficient and independent working method
  • Proactive, adaptable, with a solution oriented way of thinking
  • Integrate LEOD with VAR and official marking process for books and records
  • Enable PAA to plug into this common framework for pricing and valuation

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