Program Manager Tech Resume Sample
Sidney Cartwright
6509 Conroy Mission,
Detroit,
MI
+1 (555) 759 4584
Work Experience
Tech Program Manager
08/2015
-
PRESENT
Dallas, TX
- Experience in software program management, preferably with focus on data - reporting, business intelligence, relational databases or big-data technology
- Excellent written and oral communication skills with technical and non-technical stakeholders
- Experience leading dev teams to design/architect business software solutions
- Working with the Engineering Site Director and other relevant tech leadership (engineering, product, design) to build Uber’s Tech Brand and enact the local vision and version of it (for the Bay Area SPM in particular, this would be wide-reaching across our San Francisco offices as well as Palo Alto)
- Conducting community outreach from your site(s) to help tell Uber Engineering’s story
- Strong communication skills, notably an ability to influence and motivate people across a broad variety of job functions
- Coaches and mentors project team members; mentors other project managers around project management methodology; determines project scope; develops resource, risk, quality, cost, and scope management plans; develops training plans
- Identifies project team training and tool needs.
- Defines, recommends and secures contractual agreements for technical services and products.
Program Manager Tech
10/2010
-
07/2015
Boston, MA
- Coordinates requirements, schedules implementation and post-implement plans, and develops service-level agreements for vendor partners and global resources firms.
- Defines quality gates for each project methodology phase.
- Defines critical success factors.
- Establishes and manages the project warranty period.
- Develops training plans; develops requirements documents
- Turning business requirements into detailed user stories, with well-articulated ROI. Driving Agile feature development and delivery
- Defining and articulate project KPIs with respect to functional and system-level performance, and actively track these post-release
Senior Tech Program Manager
06/2006
-
05/2010
Chicago, IL
- Delivering clear onboarding instructions and use case explanations for clients of the platform
- Managing and supporting existing products: including investigation, troubleshooting, and collaboration with other technology groups
- Maintain regular communication with project team and stakeholders, ensuring all parties have accurate and current information
- Passionate about building best in class solutions with an eye for fine details
- Proven ability to work with operations to define and monitor system-level performance metrics
- Establishing the 5-year road map for each of the GVSG product in coordination with all invested stakeholders
- Comprehensively understand the Global Visual Style Guide and its direction for brand protection, ownership, and permissions
- Collaborate interdepartmentally on IP and brand adherence strategies, policies, and process
Education
University of Wisconsin-Richland
2000 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Excellent communication, negotiation, & influencing skills
- Strong internal & external networking skills
- Prior experience in a strong engineering/product organizations that grew from zero to hundreds of employees
- Proven senior leadership skills
- Solid programming skills in Java and a deep understanding of object oriented desig
- Proven experience in working with multi site teams
- Proven leadership with complex customer research and analysis of diverse cultures and leading a team of highly educated and skilled managers
How to write Program Manager Tech Resume
Program Manager Tech role is responsible for reporting, java, government, software, programming, research, design, shipping, training, communications.
To write great resume for program manager tech job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Manager Tech Resume
The section contact information is important in your program manager tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Manager Tech Resume
The section work experience is an essential part of your program manager tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program manager tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program manager tech position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Manager Tech resume experience can include:
- Synthesizing requirements coming from many functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors
- Experience specifying and developing network monitoring tools
- Experience of liaising and coaching senior individuals with appropriate level of diplomacy and tact
- Experience of building and leading teams in a global, matrix environment across multiple locations
- Experience partnering with leadership to scale and grow an engineering site
- Experience managing products/services; including relationships with vendors and other business partners
Education on a Program Manager Tech Resume
Make sure to make education a priority on your program manager tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program manager tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Manager Tech Resume
When listing skills on your program manager tech resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program manager tech skills:
- Effective people/stakeholder management skills
- Proven ability to work effectively under pressure of deadlines, business units, clients, and product development teams
- Tware or product development experience, rich in hands-on programming experience in Java or C/C++
- Use available resources effectively to achieve operational goals and increase the success of the organization
- Superior communication skills, be able to communicate cross team clearly and conciesly
- Ensure strong support for the advertiser experience in end-to-end operations
List of Typical Experience For a Program Manager Tech Resume
1
Experience For Tech Program Manager Resume
- The contractor PM shall develop action plans to address known/emerging issues; Coordinate with customer for concurrence where appropriate
- Encourage and support development, disclosure, and protection of the Church intellectual property
- Adhere to organizational principles, processes, documentation, execution and development
- Champion, communicate, and guide strategic vision across teams and departments
- Write user stories and able to prepare succinct product presentation to all levels of leadership
- Identify and manage dependencies and clear blockers
2
Experience For Program Manager Non Tech Resume
- Define the success metrics for features or services and track performance
- Developing and implementing enterprise wide program management tools and standards to support program management core competencies within the team and within broader Display Advertising Organization
- Willingness to roll up your sleeves and do whatever is necessary; owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire the team
- Experience and desire to work in an environment similar to a high tech startup
- The contractor PM shall be the onsite individual responsible for the overall program execution and accomplishments as well as the primary POC between the contractor and the government
- The contractor PM shall be responsible for effectively staffing, managing and executing the daily tasks associated with this SOW. This execution shall incorporate efficiencies in applying the appropriate skill set to task(s) as well as ensuring that quality reporting of technical work is delivered to the Government in a timely manner
3
Experience For Senior Tech Program Manager Resume
- The contractor PM shall review team plans and documents (e.g. briefing charts for stakeholder TEMs) as needed to ensure alignment with customer needs and expectations
- The contractor PM shall develop/support, coordinate and deliver responses to high priority support requirements. (e.g. ITEMS History, Managed Services Acquisition Strategy)
- Technical program management experience
- Identify an on-site IBM mentor as a resource for students
- Develop a formal evaluation with managers, mentors & teachers (i.e. presentation, written reflection, etc.) to culminate each student’s internship experience
List of Typical Skills For a Program Manager Tech Resume
1
Skills For Tech Program Manager Resume
- Excellent in English reading and writing
- 4+ working experience delivering software products in agile/scrum environment
- 4+ working experience in business requirement gathering, functional and API specs development
- Proven track record in leading innovative, game-changing teams, programs, and projects
- Good understanding of data & technology landscape
- Experience of delivering large scale technical integration programmes in the financial services industry
- Experience of operating in Chief of Staff roles previously (desirable but not mandatory)
- Remain flexible to changing priorities, open to new ideas and have the success of Seller’s and Seller Support firmly in your focus
2
Skills For Program Manager Non Tech Resume
- Experience managing a network operations command center
- Experience working with ITIL. Lean, and Six Sigma methodologies
- Experience leading direct projects
- Experience developing business plans and requirements that shape the development and delivery of services to customers
- Demonstrated success working organization wide to complete the product management lifecycle
3
Skills For Senior Tech Program Manager Resume
- Technical Program Management experience in a related industry, including hands-on management of large, cross-functional software efforts
- Experience of working with remote teams
- Excellent problem solving skiils, able to optimize processes and improve efficiency
- Passion on tech learning, strong willingness to learn new things
- Experience in developing software in a Unix/Linux environment
4
Skills For Manager, Tech Program Mgmt Resume
- Experience driving multiple products through a complete life cycle
- Experience in online advertising or web-based technologies
- Be continuously accessible to staff and provide direct oversight of escalated issues when needed to ensure prompt, effective resolution
- Managing the product road map of future enhancements and the ongoing brand assurance
- Managing product financials including total cost of ownership
- Ensuring adequate resources for maintaining the product
- Reviewing and monitoring project closeout process and practices as the person accountable for close-out program
- Monitoring product performance and user satisfaction
- Understanding the market and customer needs to explore alternatives and analyze feasibility
5
Skills For Principal Tech Program Manager Resume
- Researching industry best practices and identify product opportunities that meet customer needs
- Taking the lead role with stakeholders to align on program objectives and resources
- Communicating the overall program roadmap and periodic status updates to executive stakeholder
- Lead through influence the team building out product requirements, doing the engineering to deliver on requirements
- Vision/direction setting and forward planning
- Manage a 24x7x365 global systems monitoring and incident response operation including staff, processes, and systems and tools
- As a Technical Program Manager managing and delivering large software projects on time and on budget for mission critical systems
6
Skills For Tech Program Manager / Webdeveloper Resume
- Manage the business through project initiation, planning, execution, and close-out on a portfolio of complex advertising related projects
- An understanding of voice of the client / customer insight tools and methodologies is desirable
- Progress and Risks: Tracking and Follow-up
- Maintain a continuous operational awareness, anticipate challenges, be decisive, and exercise sound judgement in stressful situations
- Analyze, design, document, and implement business processes, lead continuous operational improvements, and build a Customer focused culture committed to service excellence
- Hire, develop, and actively mentor staff. Build a highly responsive, Customer focused Team committed to service delivery excellence
7
Skills For Site Program Manager, Tech Brand Resume
- Act as principal liaison and the internal voice of the Command Center and Seller Service systems readiness and performance trends. Provide timely and effective communications to a wide range of technical and non-technical audiences
- Proven track record of maintaining effective cross-functional and technical relationships in a highly matrixed environment
- Software, technology, program or product management experience preferably with internet business experience
- Global, multi-tier operations management experience
- Hands-on software development experience
- Project management experience in information systems required
- Extinguish fires with a good joke
- Relevant professional experience
- Professional experience of Program Manager in software development
8
Skills For Senior Manager Tech Program Management Resume
- Demonstrated application of Agile methodology required
- Resolving complex issues that escalate beyond the scope of the product managers responsibilities
- Develop and champion a collaborative, knowledge driven organization
- Identify requirements, develop specifications, and act as principal stakeholder for tools and systems needed to achieve operational goals
- Work well under pressure in a fast paced environment
- Free & Discounted UBER rides
- Certified SAFe (Strategic Agile Framework) Agilist required
- Industry track record of successful product development
9
Skills For Program Manager Tech-azure Resume
- Broad knowledge and application of product design competencies and best practices
- Guidance to AD/PO for SR/DR Compliance
- Puzzle solver. Sees obstacles as opportunities. Uses logic and judgment to navigate and unravel challenges
- Inquisitive by nature. Compelled to learn as much about industry best practices as possible, and incorporates them into a strategic content approach while building a clear path to execution
- Program management experience in managing large, complex programs consisting of 12-20 FTEs/consultants and their managers across multiple functions
- Critical thinker. Problem solver who can find a solution for anything using strategy as a compass
- Initiator. Makes it happen
10
Skills For Site Program Manager, Tech Resume
- Demonstrated ability to effectively communicate with executive level management in an agile setting where project risk is substantial and communication requirements are highly complex
- Create, lead, and facilitate IP processes for assuring brand, ownership, and permissions for software technologies across department(s)
- Understand and adhere to state, federal, and international laws and guidelines regarding technology transfer agreements and IP protection
- Evaluate software and copyright disclosures, identify and review existing and new contracts and file appropriate copyright registration
- Software Program Management in a technology organization (preferably ecommerce)
- Manage the programme execution for the ODS portfolio
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