Product Trainer Resume Sample

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Work Experience


Senior Product Trainer
06/2016 - PRESENT
Detroit, MI
  • Provide feedback to wholesale staff on their respective roles and responsibilities
  • Effectively troubleshoot questions and issues within the Desking product to meet each individual customer’s needs
  • Experience as a technical sales rep, sales manager, sales engineer and/or technical sales trainer within the software industry
  • Knowledge of secure web and email gateway technologies, and enterprise DLP technologies
  • Demonstrate business value of technical solutions
  • Knowledge of training fundamentals and adult learning theory
  • Knowledge of ADDIE, SAM, or other instructional design methodology
Product Trainer
04/2012 - 05/2016
Detroit, MI
  • Experience in multinational work environment
  • Excellent verbal and written communication skills, training and presentation skills
  • Strong PC skills with experience using virtual training/collaboration tools
  • Disciplined, organized and methodical in approach to projects and tasks
  • Committed to the success of training participants
  • Drive software utilization and promote return on investment. Provide dealers with advice and best practices to better manage their processes
  • Maintain monthly communication with different levels of dealer management and staff at each assigned dealership, focusing on managing client issues (including reporting and tracking of support cases and their resolution)
Product Trainer Based
05/2008 - 11/2011
Los Angeles, CA
  • Promote and deliver both on-site and webinar-based instruction and operation of the Dealertrack solution, driving the advancement of its utilization with our customers
  • Maintain in-depth knowledge of the Dealertrack solution including product settings, features & benefits, system functionality, and setting cause & effect relationships
  • Effectively present the Dealertrack solution in a clear, concise manner, demonstrating functionality of the system and answering dealership questions through on-site and remote dealership training
  • Effectively troubleshoot questions and issues within the Dealertrack solution to meet each individual customer’s needs – including triage, and feedback with potential fixes, solutions and best practice suggestions
  • Work collaboratively with other Product Trainers, implementation and support teams sharing knowledge and best practices
  • Develop and document references through existing dealer allocation (dealer contacts) – soliciting, gathering and distributing testimonials from dealership contacts to the management and marketing teams for further use
  • Act as an ambassador for the products provided and supported by Dealertrack Canada and Cox Automotive as a whole
  • Travel to dealers as directed/required to strengthen and solidify the relationship with Cox Automotive and our solution

Education


St. Lawrence University
2004 - 2008
Bachelor's Degree in Business

Professional Skills


  • Excellent presentation skills and excellent communication skills, both verbal and written in English language
  • Demonstrated skills and experience presenting educational information to both large and small audience in an engaging and interactive fashion ¿
  • Strong management and interpersonal skills to work effectively with management to develop and implement training
  • Excellent customer facing skills and a confident and clear approach to training groups of delegates
  • Work independently, with excellent problem solving and decision making skills
  • Strong facilitation & presentations skills. Delivers training in an engaging fashion
  • Strong organisational, influencing and people management skills

How to write Product Trainer Resume

Product Trainer role is responsible for training, technical, customer, presentation, organizational, communications, interpersonal, software, audience, gaming.
To write great resume for product trainer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Product Trainer Resume

The section contact information is important in your product trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Product Trainer Resume

The section work experience is an essential part of your product trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous product trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular product trainer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Product Trainer resume experience can include:

  • Good understanding of teaching and excellent organizational skills
  • Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience
  • Excellent presentation, written and oral communication skills, fluent in English
  • Effective and analytical problem solving skills
  • Outstanding presentation and technical assessment skills needed to provide sales support demo’s
  • Conduct training needs analysis, identify skills gaps, define, deliver, monitor, and evaluate session learning, including objective setting and follow-up

Education on a Product Trainer Resume

Make sure to make education a priority on your product trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your product trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Product Trainer Resume

When listing skills on your product trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical product trainer skills:

  • Excellent interpersonal skills, written & computer skills, and organizational skills
  • Persuasive interpersonal relationship skills and powerful listening and mental processing skills
  • Excellent customer experience & relationship skills required
  • Skilled facilitator, public speaker, and storyteller with experience facilitating large group learning experiences
  • Effective communications skills (listening, constructive feedback, conflict resolution, writing, presentation)
  • Excellent communication skills, both verbal and written, in English language

List of Typical Experience For a Product Trainer Resume

1

Experience For Technical Product Trainer Resume

  • Effectively manage projects and prioritization, and communicate accordingly
  • Exceptional written and verbal communication skills, including the ability to create presentations, facilitate meetings, and conduct training
  • Ideally first experience as trainer as well as at least 5 years’ professional experience
  • Effectively troubleshoot questions and issues within the VinSolutions Suite of products to meet each individual customer’s needs
  • Act as a training subject matter expert to define attainment, maintenance and improvements to the skills and knowledge of the identified target audience
  • Able to communicate effectively and present to small, medium and large audiences
  • Technical aptitude and professional presentation and customer service skills required
  • Superior analytical, communications and organizational skills required
  • Assist in managing the training budget; indentify cost effective methods for training delivery
2

Experience For Product Trainer Based Resume

  • Experienced with delivery of training for blended learning programs (e.g. ILT, CBT, WBT, distance learning)
  • Analyse data to evidence training targets are met and use it to support recommendations for product training activities
  • Experience with creating and delivering live trainings from stage or via webinars
  • Experience writing training materials
  • Support initiatives to improve training effectiveness
  • Capable of using good judgment and discretion when exposed to confidential information
  • Experience dealing with different personalities to overcome obstacles and successfully obtain goals
  • Sales or product training experience desired
3

Experience For Systems Product Trainer Resume

  • Measures effectiveness of the training conducted
  • Experience in training people on the use of technology products, preferably software/SaaS solutions
  • Prepares and submits weekly and monthly reports of productivity and effectiveness
  • Strong working knowledge of educational media and devices
  • Excellent working knowledge of computers and Microsoft Office Applications
  • Team Player and possess the ability to work independently, multi-task and operate within high performing teams
  • Manage workload based on changing priorities
4

Experience For New Holland Commercial Product Trainer Resume

  • Strong knowledge of BSH appliance brands & products as well as those of competitors
  • Leverage expertise to contribute to the growth of colleagues and to enhance the effectiveness of the department as well as the company
  • Adhering to compliance when working with customers as laid down by Baxter Global and ANZ
  • Deliver client & employee training programs for Epsilon messaging products, including live introductory and advanced training, custom training, and webinars
  • Ensure client satisfaction of training programs through delivery of training for product implementations and ongoing learning events
  • Develop tracking and reporting metrics related to training programs including monthly/ quarterly dashboards
5

Experience For Product Trainer, Ultrasound Software & IT Resume

  • Ensure accurate and timely entry of all training classes and training materials in the Epsilon Learning Center
  • Develops online and video modular training content, using an iterative and Agile development approach based on sound adult learning principles
  • Helps staff leverage the appropriate resources on this site, including assistance with training registration, online training and course evaluation
  • Supply a detailed training tracker for all training performed during the previous months
  • Help to improve training standards in close cooperation with the Global Training Center team and interface with subject matter experts in Engineering
  • Perform hands on training for each market facing new hire during orientation week
  • Co-ordinate and provide education and on-going training throughout trials and implementations of Medication Delivery Products
  • Continue ongoing product support starting from implementation and follow complete product life cycle
  • Create/Maintain training script for classroom and in-store training
6

Experience For National Product Trainer Resume

  • Work with subject matter experts to create client-facing training materials
  • Assist with development of internal training for new and existing employees
  • Design the required elearning/mlearning, webinars and classroom sessions through the production of story boards and trainer notes
  • Support customers by learning customer-specific requirements to enhance training programs
  • Provides coaching and mentoring to the Trainer I position
  • Works with HR and Business Unit Manager in the scheduling of product training
  • Delivers product training for new and existing employees
  • Coach team members in building the right instructional design for a training solution based upon the needs and requirements of each individual group
  • Assist with the planning and implementation of annual budgets & setting performance targets
7

Experience For Divisional Product Trainer Resume

  • Continually seek cutting edge training techniques; apply techniques within role as appropriate
  • Technical training in classroom and synchronous web-based training delivery
  • Conduct Ongoing Refresher and Cross-Training Modules
  • Remain current on developments in training and instructional methodologies including technology enhancements
  • Develop new methods and enhance delivery of product training to TMs, dealers and end users leveraging technology and other relevant platforms
  • Conduct product feature, benefit and application training for TMs and dealers during scheduled events
  • Work with 3rd party training partners to organize events or to utilize their expertise to accomplish company training goals
  • Audit and modify new and existing training programs
8

Experience For Senior Product Trainer Resume

  • Set up travel arrangements for the upcoming appointments with customers
  • Provide nightly reporting on the events of the day
  • Travel to customer facilities to deliver On-Site training on eMaint system functionality
  • Deliver training on eMaint system functionality at eMaint facilities and remotely (besides on-site)
  • Facilitate problem-solving between end user and eMaint Services and Support staff
  • Assists in the maintenance of training content on the Ignite community portal
  • Utilize tools to complete monthly reports on training programs, client satisfaction evaluations, and trainer assessments
  • Design & develop training activities which meet the needs identified in the TNA/LNA and/or other business needs
  • Deliver a variety of training activities to various target audiences as agreed with stakeholders
9

Experience For Client Product Trainer Resume

  • Participate in special projects that have a clear link or benefit to training, as assigned
  • Work with engineering department to perform comparison tests on competitors and Doosan equipment
  • Investment and retirement plan knowledge- Adept at the ADDIE model to design training materials
  • Understand and apply standard levels learning measurement and evaluation
  • Self-motivated and able to thrive in both a team and highly autonomous setting
  • Provide training and support to the national, regional (independent) and distributor markets
10

Experience For New Product Trainer Resume

  • Conduct training sessions for retail, commercial, kitchen designers, etc, at the local showroom as requested by the Sales team
  • Develop and produce product information packages to support training functions
  • Support local and regional trade and consumer shows with training and as booth staff
  • Promote learning and development of all BSH brands
  • Maintain a current 60 day calendar of training events for management
  • Ensure that all training supports brand requirements and reflects BSH best practices
  • Develop and produce other marketing materials as required

List of Typical Skills For a Product Trainer Resume

1

Skills For Technical Product Trainer Resume

  • Demonstrated ability to multi-task and prioritize effectively to ensure successful completion of assigned tasks by content and cadence
  • 3-5 yrs experience in designing and delivering training programs to diverse populations; some instructional design experience desired
  • Proven experience in either a product (software) training role or have detailed knowledge of a ticketing system
  • Highly developed technical understanding and problem solving skills and the ability to clearly explain complex technical processes in an understandable way
  • Highly developed technical understanding and problem solving skills
  • Highly motivated self-starter capable of working independently or in a team environment Outstanding presentation skills required
  • Lead the development and execution of the Product, Clinical, and Skills Training Curriculum for assigned brand(s)
  • Experience in both creation and delivery of instructor-led and on-demand training; preference for extensive virtual delivery experience
  • Experience in customer service and experience in training required
2

Skills For Product Trainer Based Resume

  • Exceptional communication and presentation skills imparting technical and conceptual information
  • Possesses exceptional troubleshooting and problem resolution skills
  • Possess project leadership and organization skills with the ability to motivate others
  • Effectively communicate complex subjects
  • Keyboard Skills & Use of Internet
  • Technical aptitude and professional presentation skills required
3

Skills For Systems Product Trainer Resume

  • Skillset: Knowledge of multimedia final cut, captasia, webinar and graphic design software
  • Pharmaceutical experience. Experience could be across any combination of the following
  • Able to effectively adapt technical information and training materials to sales efforts in multiple geographies with various cultural considerations
  • Working experience in planning and managing training programmes – ie strategy, plans, metrics and resources
  • Experience in creating and running technical training courses for business professionals
  • Experience developing and using digital training materials
4

Skills For New Holland Commercial Product Trainer Resume

  • Cooperate with global training staff and management to set schedules, training presentations, organize presenters and other training related resources
  • Considerable experience with reciprocating engines in an engineering, service or technician role
  • Knowledge of or previous experience with contemporary adult learning concepts, such as online training, virtual classroom, etc
  • Experience in the field of adult education or providing technical training
  • Knowledge of / previous experience with contemporary adult learning concepts, such as online training, virtual classroom, etc
5

Skills For Product Trainer, Ultrasound Software & IT Resume

  • Perform needs analysis when training requests are made to validate need for training and/or pinpoint curriculum needs
  • Effective at delivering and receiving feedback, both positive and for improvement
  • Experience working with, and/or training on, integrations and/or development projects
  • Strong understanding and knowledge of Windows and Mac operating systems and common software, functionality and settings of multiple browsers
  • Create a remarkable classroom experience during our twice-a-month new hire training
  • Assist with evaluating the effectiveness of the new hire training program and iterate as needed
  • Strong understanding of training fundamentals and outdoor power equipment
6

Skills For National Product Trainer Resume

  • Observe and document skill levels and competencies (monitor participants’ progress during training, administer assessments)
  • Experience working in a complex matrix organisation would be helpful
  • A natural ability to explain complex software or technical concepts to groups of professionals with varying levels of experience
  • A desire to work autonomously and are motivated by delivering a great experience
  • Experience in working with Orthopaedic surgeons
  • Directly related experience in a technical training capacity
  • Operation experience in B-2 WST Instructor Operator Station operations, to include Suppressor, and the Mission Viewing Room (MVR)
  • Experience managing multiple accounts for a software or services company in the automotive industry
  • Experience working within the healthcare system
7

Skills For Divisional Product Trainer Resume

  • Experience in product training
  • Experience with Common Learning Management Systems and eBook platforms
  • On-line training experience mandatory
  • Strong product knowledge (Water heating) is highly desired, but not required
  • Relevant training experience
  • International experience with the ability to work with a variety of cultures
8

Skills For Senior Product Trainer Resume

  • Operate within budget guidelines
  • Proficiently operate all forms of outdoor power equipment
  • Excellent knowledge of 2 and 4 cycle engine technology
  • Leadership experience as a trainer, supervisor, or manager of people
  • Four year’s experience as a qualified B-2 Intel Analyst
  • Experience and proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint etc.)
  • Experience with Microsoft Windows (Excel, Word, PPT, and Outlook)
  • One or more years of retail automotive industry experience required
9

Skills For Client Product Trainer Resume

  • Excellent presentation in attire and ability to be punctual
  • 3 — 5 years of experience in Sales, Product or Brand Management
  • Experience with hospital financial processes, revenue cycle management, and/or patient financial services
  • Experience with SQL and VMware desired
  • Experience with IGT products, IGT Machines, other vendor EGM’s mandatory
  • Experience with pipeline inspection equipment
10

Skills For New Product Trainer Resume

  • Strong financial management/able to receive credit card
  • Experience with deliverables; launch of products
  • Mortgage operations experience preferably as a Loan originator, processor, underwriter or operations Manager
  • Excellent ability to influence decisions, build relationships and overcome objections
  • Solid background in software training to large user base
  • Experienced training author and trainer with a full understanding of the training cycle
  • Proven ability to influence, encourage and elicit cooperation across stakeholders and potential delegates
  • Be flexible and adaptable with an ability to prioritise tasks to meet deadlines in a high-pressure environment

List of Typical Responsibilities For a Product Trainer Resume

1

Responsibilities For Technical Product Trainer Resume

  • Construct and communicate all dealership training documentation; including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication, recording all documentation in VinSolutions, CRM softwar
  • Outstanding presentation and technical assessment skills needed to provide demonstrations
  • Previous teaching/training experience
  • Knowledge of and admin experience with LMS systems
  • Experience with product development, part of a development team
  • Experience in gas compression, oil and gas, power generation industries
  • Prioritize and plan activities, use time efficiently and complete administrative tasks correctly and on time
  • International experience and ability to work with a variety of cultures
2

Responsibilities For Product Trainer Based Resume

  • Previous product line experience
  • Solving for unique & complex business opportunities through broad collaboration with cross functional commercial leaders
  • Being able to work with cross functional departments
  • Create positive, constructive learning environment by acting as a technical product expert and applying up-to-date adult learning principles
  • Schedules travel which falls within VinSolutions Travel and Policy Guidelines for dealership training while meeting dealership training guidelines
  • Develop and maintain engaging and high-impact training content using various tools (PowerPoint, Camtasia, Articulate, product demo environments, etc.)
  • Support the continuous improvement process of training offerings by debriefing the feedback from training participants with standardized feedback procedures
  • Collaborate within the Learning & Development Team to ensure consistency of training concepts across training programs
  • Deliver training for internal and external audiences across diverse formats, including in-person and virtual instructor-led, as well as on-demand
3

Responsibilities For Systems Product Trainer Resume

  • Assist in the coordination of training modules/programs/courses to meet the needs of the salesforce (coordinating job and product specific curriculum)
  • Lead dedicated training projects related to improvements of training infrastructure and processes
  • Familiar with OBMT Threat Processing Tool & Current Mission Planning System
  • Travel 70% of working time, combine daily activities with traveling
  • MS Word, MS PowerPoint, MS Outlook, Zip Software, and using and installing browser plug-ins is required
  • Understand facilitation, public speaking and group-training best practices
  • Prepare operating instructions and then support testing of the finished product
  • Schedules training for customers on new and existing equipment
  • Create storyboards and build videos, tutorials, and other e-Learning material. Administer these courses in our Learning Management System
4

Responsibilities For New Holland Commercial Product Trainer Resume

  • Produce and update training materials and user documentation such as User Guides, Job Aids and guidelines for existing and newly developed products and tools
  • Engage and participate in the exchange of best practices, with Product Training team
  • Define and deliver the marketing programs for ViewPoint’s Acadamy brand which would lead to an increased awareness and use
  • Coordinate and deliver high quality instructor led and virtual training sessions
  • Develop Teaching Aids such as Handbooks, Demonstration Models, Multimedia Visual Aids and Computer Tutorials and Research Materials
  • Ensure that all Trainees are Actively Engaged in the Training Process
  • Knowledge of turbocharging products and engine technology
5

Responsibilities For Product Trainer, Ultrasound Software & IT Resume

  • Proficient with the following tools
  • "break out" Air Tasking and Air Coordination Orders and develop Mission Generation system (MGS) roles for Weapon System Trainer (WST) missions
  • Obtain required licensing documents and approvals for domestic travel required
  • Keen ability to hone in on customer-specific requirements to enhance training
  • Post Graduate Qualification in Nursing or Science related field
6

Responsibilities For National Product Trainer Resume

  • Certificate IV in Workplace Training
  • Works to maintain open communication and collaboration with team members and is willing to be trained on new tasks
  • Team Player and possess the ability to work independently, multi-task and within high performing teams
  • Basic understanding of technical drawings
  • Post Offer Background check and drug screening required
7

Responsibilities For Divisional Product Trainer Resume

  • Provide coaching and feedback to others
  • Perform repetitive lifting and movement of various lawn and garden equipment
  • Assist with the design and implementation of product focused Training Needs Analysis for SSP
  • Aptitude for learning and development
  • Be flexible with working hours and undertake interstate travel when required
  • Able to work in a team and manage projects and stay focused on results by managing timelines, cost and major deliverables
  • Work in a team and manage projects / stay focused on results by managing timelines, cost and major deliverables
  • Ideally have knowledge of training in a regulated environment
  • Facilitate development of Lesson Design Packages between the end User and Engineering personnel
8

Responsibilities For Senior Product Trainer Resume

  • Analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls
  • Utilize existing and develop new curriculum to train Territory Managers, dealers and end users at events, dealer meetings and other identified venues
  • Assist in the design of training materials for TMs, dealers, distributors, national accounts, and end users
  • Support company training initiatives identified by management
  • Work with Business Development Manager to provide training solutions for key accounts
9

Responsibilities For Client Product Trainer Resume

  • Assist sales management in high profile new dealer acquisition assignments as product expert with the goal of signing the account
  • Support high leverage direct sales initiatives with product demonstrations with the goal of signing the account
  • Call on key professional landscape, tree care, and forestry contractors on behalf of key dealers, to convert them to using Husqvarna product
  • Support, assist with and attend key national marketing events and industry trade events
  • Create and collect training materials for customers and sales reps
  • Ensures subordinates’ historical internal control performance is monitored and results incorporated into the performance review process
  • Assist with the acquiring and testing of competitive equipment. Conduct basic evaluations of features and performance and work with engineering test department to perform complex tests on competitors and Bobcat machines for comparison
  • Possess an in-depth understanding of Hootsuite’s suite of products, apps, and services
  • Based on the client’s social media strategy, align core Hootsuite capabilities to that strategy and understand their challenges while establishing the best solution or workaround
10

Responsibilities For New Product Trainer Resume

  • Understand and apply techniques and best practices for effective training development and delivery based on learning objectives, audience, delivery modality, etc
  • Provide feedback on effectiveness and technical accuracy of training content and delivery
  • Stay current on DocuSign product releases and work with various teams to update training curriculum as necessary
  • Serve as DocuSign ambassador in customer and partner-facing environments
  • Partner with instructional design and video production team for content creation and subject matter expertise
  • Remain current on industry trends related to DocuSign’s products and education/enablement space
  • Able to take complex technical concepts and translate them to simple business language
  • Maintain course curricula that is aligned with up-to-date management strategies, general business needs and product lines

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